KR20230115034A - Business automation service platform - Google Patents

Abstract

The present invention relates to a business automation service platform. According to the present invention, in a business automation service platform for developing and providing a business automation product based on RPA (Robotics Process Automation) technology according to a consumer's order on an online service platform, a manager device or consumer accessing the business automation service platform An interface providing unit for providing an interface screen for use of the task automation service platform as a device; a service management unit that manages information about services being used by members in the task automation service platform and performs member authentication and payment functions necessary for providing services; a task automation product storage unit that stores data related to a plurality of task automation products that can be provided to consumers; A business automation product development unit that provides a development environment to develop consumer-customized business automation products according to consumer development requests; and a task automation product execution unit that executes a task automation product being used by the consumer on the task automation service platform according to the consumer's task automation processing request.

Description

Business automation service platform {Business automation service platform}

The present invention relates to a business automation service platform, and more specifically, to a business automation service platform for developing and providing business automation products using RPA (Robotics Process Automation) technology to consumers according to the order of consumers on an online service platform. it's about

RPA is an automation software technology that allows software that mimics repetitive tasks performed on computers to automatically perform repetitive tasks on behalf of humans. The value of using RPA is that 'regular and repetitive tasks in future office work can be replaced by digital workers (RPA robots)' to increase work efficiency and effectiveness.

Most of the conventional RPA systems have been built in a form integrated into their own system (System Integration) centering on large companies or public institutions. To this end, the initial introduction cost is excessive because it must be accompanied by the purchase of an expensive RPA software license and several months of development manpower service using it. In addition, RPA providers are inefficient because they have to repeatedly develop development work for each customer company for the same task. In addition, in the case of a business automation program using RPA technology, automation processing errors may occur due to frequent exceptions and frequent business rule changes. Furthermore, when it is built in an integrated form in its own system, it is difficult to link with various AI services provided from outside due to security issues.

As described above, according to the present invention, it is to provide a business automation service platform for developing a business automation product using RPA technology according to the order of the consumer on the online service platform and providing it to the consumer.

According to an embodiment of the present invention for achieving this technical problem, in a business automation service platform, an interface providing an interface screen for use of the business automation service platform to a manager device or consumer device accessing the business automation service platform. study; a service management unit that manages information about services being used by members in the task automation service platform and performs member authentication and payment functions necessary for providing services; a task automation product storage unit that stores data related to a plurality of task automation products that can be provided to consumers; A business automation product development unit that provides a development environment to develop consumer-customized business automation products according to consumer development requests; and a task automation product execution unit that executes a task automation product being used by the consumer on the task automation service platform according to the consumer's task automation processing request.

As described above, according to the present invention, consumers can save the initial introduction cost and operation cost of the RPA system and receive stable service. In addition, by lowering the high threshold for introducing the RPA system, benefits can be widely distributed to small and medium-sized businesses and small businesses.

In addition, consumers can use task automation products that meet various needs at a reasonable cost by purchasing standard task automation products or requesting development of custom task automation products as needed.

In addition, the task automation product can be executed not only on an online service platform, but also on a consumer device by downloading an executable file. Accordingly, even when high security is required according to the type of automation task, the task automation product provided by the online service platform can be used while minimizing the risk of information leakage.

1 is a configuration block diagram of a business automation service platform according to an embodiment of the present invention.
2 is a diagram illustrating an example of a system implementation of a business automation service platform according to an embodiment of the present invention.
Figure 3 is a diagram showing the use flow of the business automation service platform according to an embodiment of the present invention.
4 is a diagram illustrating a processing flow when a task automation product is downloaded and executed from a task automation service platform according to an embodiment of the present invention.
5 is a diagram for explaining the concept of providing a document automation service in conjunction with an AI service providing server according to an embodiment of the present invention.
6 is a diagram showing an example of a screen when accessing a business automation service platform according to an embodiment of the present invention.
7 is a diagram illustrating various examples of business automation products provided by the business automation service platform according to an embodiment of the present invention.

Hereinafter, preferred embodiments according to the present invention will be described in detail with reference to the accompanying drawings. In this process, the thickness of lines or the size of components shown in the drawings may be exaggerated for clarity and convenience of description.

In addition, terms to be described later are terms defined in consideration of functions in the present invention, which may vary according to intentions or customs of consumers and operators. Therefore, definitions of these terms will have to be made based on the content throughout this specification.

The present invention proposes a technique for converting the development method of a business automation product from a conventional system construction form to an online open structure form.

To this end, the present invention seeks to solve the above-described difficulties of consumers and suppliers by proposing a cloud infrastructure-based RaaS (RPA as a Service) service platform.

In other words, on the consumer side, it is possible to reduce the burden of introduction and construction costs of automation software and hardware, select automation products provided by suppliers or request modifications to apply faster than when building your own system, and an internal manager for operation You can receive the 24/7 management service of a professional company even without it.

In addition, from the supplier side, there is no need to repeatedly develop the same business automation product for every customer, and it is possible to create demand through online services and secure the stability of development manpower operation.

Hereinafter, with reference to FIGS. 1 to 7, a task automation service platform according to an embodiment of the present invention will be described in more detail.

1 is a configuration block diagram of a business automation service platform according to an embodiment of the present invention.

1, the task automation service platform 100 according to an embodiment of the present invention includes an interface providing unit 110, a service management unit 120, a task automation product development unit 130, and a task automation product storage unit 140. , It may be configured to include a task automation product execution unit 150, an execution result notification unit 160 and a task automation product download unit 170.

The interface providing unit 110 may provide an interface screen for use of the task automation service platform 100 to the manager device 10 or the consumer device 20 accessing the task automation service platform 100 .

According to one example, the interface providing unit 110 may provide an interface screen for performing various management functions required for the operation of the task automation service platform 100 to a manager accessed through the manager device 10. there is.

In addition, the interface providing unit 110 allows the consumer accessed through the consumer device 10 to use services including membership registration and log-in of work automation services, product search and product information viewing, product selection and product development request, payment, and the like. It is possible to provide an interface screen that enables various functions to be performed.

In addition, the interface providing unit 110 may provide an interface screen configured to be suitable for the type of channel to be accessed (ie, the connected device is a PC, tablet, smartphone, etc.).

The service management unit 120 may manage various information related to services being used by members in the task automation service platform 100 and perform functions such as member authentication and payment necessary for providing services.

According to an example, the service management unit 120 manages member information and service information used by members (eg, business automation product types, payment related information, usage period, etc.), and based on this, an authentication function when task automation products are executed. can be performed.

The task automation product development unit 130 develops a second task automation product tailored to the consumer based on the first task automation product stored in the task automation product storage unit 140, which will be described later, according to the consumer's development request, or a new type of task automation product. It is possible to provide a development environment to develop a third task automation product for performing task automation.

The task automation product storage unit 140 may store data related to a plurality of task automation products that can be provided to consumers.

According to an example, the task automation product storage unit 140 may store data related to a plurality of first task automation products previously developed by a developer to automatically process tasks according to a standard method for each task type. . This first task automation product is in a form that can be used immediately without additional modification.

In addition, the task automation product storage unit 140 may store data related to the second and third task automation products developed by the above-described task automation product development unit 130 according to a consumer's request for development.

The task automation product execution unit 150 may execute the task automation product being used by the corresponding consumer on the task automation service platform 100 according to the consumer's task automation processing request.

The execution result notification unit 160 may provide the execution result of the task automation product by the task automation product execution unit 150 (ie, the task automation processing result) to the consumer.

According to an example, the execution result notification unit 160 may provide the execution result of the task automation product to the consumer through various channels such as the consumer's e-mail, message, and SNS.

The task automation product download unit 170 downloads, to the consumer device 20, an execution file for executing the task automation product being used by the corresponding consumer stored in the task automation product storage unit 140 according to the consumer's task automation product download request. let it do

According to one example, the task automation product download unit 170 may receive a task automation product download request from the consumer device 20 for reasons such as data security, and in this case, execute the task automation product on a service platform in the cloud. Instead, an executable file for executing the corresponding task automation product may be provided to the consumer device 20 .

The work automation product downloaded to the consumer device 20 in this way is a package file necessary for the work automation process, and when the consumer executes the package file on the consumer device 20, the work automation process is performed. That is, the consumer device 20 serves as a task automation execution agent.

On the other hand, the work automation service platform 100 may provide additional services by analyzing data used or generated in the work automation service in conjunction with the AI service providing server 200 based on AI.

According to an example, the AI service providing server 200 includes various AI-based data analysis services including a document automation service provider 210, an image recognition service provider 220, and an emotion analysis service provider 230. It may include a provisioning module.

Here, the document automation service provider 210 may automatically classify and process unstructured documents provided by consumers or collected according to task automation processing based on AI, and provide the same.

The image recognition service provider 220 may recognize an image provided by a consumer or collected according to task automation processing based on AI and provide a recognition result.

The emotion analysis service provider 230 may analyze emotions by analyzing various texts provided by consumers or collected according to task automation processing based on AI, and may provide analysis results.

The aforementioned AI-based service is only an example, and various other AI-based services can be provided in conjunction with task automation.

2 is a diagram illustrating an example of a system implementation of a business automation service platform according to an embodiment of the present invention.

Referring to FIG. 2 , the task automation service platform according to an embodiment of the present invention may be implemented in the cloud.

Provides a development environment to developers of business automation products in the cloud, including CI (Continuous Integration)/CD (Continuous Delivery) to automate product development steps and provide developed products to consumers, and Git to support team development. can do.

The task automation product (RPA) developed by the developer is performed by a plurality of robots in the cloud according to the request of the consumer, and task automation processing is performed, and the task automation processing result is stored on the cloud and provided to the consumer through various channels. It can be.

Figure 3 is a diagram showing the use flow of the business automation service platform according to an embodiment of the present invention.

Referring to FIG. 3 , a consumer may access a task automation service platform through various service channels (eg, web, application, etc.) using a consumer device.

In this case, the consumer selects from the industry-specific product list from classification by industry or checks detailed information for each product from the product list created through product search, and orders subscriptions for the necessary products (including product modification/development requests) and payment. Task automation products are available. At this time, member authentication is performed, and member information or order history information may be stored and managed.

4 is a diagram illustrating a processing flow when a task automation product is downloaded and executed from a task automation service platform according to an embodiment of the present invention.

Referring to FIG. 4 , the consumer may request a download of a task automation product while selecting a desired product and completing payment as described above with reference to FIG. 3 .

Accordingly, the task automation service platform may provide the corresponding task automation product to consumers through a wrapping operation. Here, the wrapping task is to enter authentication information for the corresponding task automation product and create an executable file (EXE) for the execution of the product. The authentication information includes authentication key (Authkey), ID, order number, product code and version. information, etc.

Afterwards, if the consumer wants to execute the task automation product downloaded from the consumer device, the authentication check is performed through the API (Application Programming Interface) to check the execution authority, and the use of the task automation product is enabled only in case of successful authentication. can do.

5 is a diagram for explaining the concept of providing a document automation service in conjunction with an AI service providing server according to an embodiment of the present invention.

In the conventional office work, the scanned image document or PDF format document is visually identified to process the task, or the data is analyzed after performing a comprehensive inspection using an optical character reader (OCR) solution with low accuracy. Utilized.

On the other hand, in the present invention, the business automation service platform can provide document automation services in conjunction with the AI service providing server.

According to one example, the business automation service platform can automatically classify and extract data based on AI for unstructured documents requested by consumers through an interface with the document automation service provider of the AI service providing server, and use them for business automation processing.

Here, the document automation service provider can improve character recognition accuracy through, for example, low-light and watermark correction, crumpled image correction, and tilt correction by applying image preprocessing technology to documents provided by consumers based on deep learning. . Through this, the performance and quality of business automation processing using data provided by consumers can be improved, and the processed data can be used to build big data for AI model learning.

6 is a diagram showing an example of a screen when accessing a business automation service platform according to an embodiment of the present invention, and FIG. 7 is a diagram showing various examples of business automation products provided by the business automation service platform according to an embodiment of the present invention. It is a drawing showing

When the business automation service platform is accessed through the consumer device, an interface screen as shown in FIG. 6 may be displayed on the consumer device.

In addition, through the business automation service platform, as shown in FIG. 7, various business automation products such as website service monitoring, labor cost unit price survey, automatic news collection, competitor trend collection, etc. can be posted and demand for various products can be created. .

Although the present invention has been described with reference to the embodiments shown in the drawings, this is only exemplary, and those skilled in the art will understand that various modifications and equivalent other embodiments are possible therefrom. will be. Therefore, the true technical protection scope of the present invention should be determined by the technical spirit of the claims below.

10: Administrator device
20: consumer devices
100: Business automation service platform
110: interface providing unit
120: service management unit
130: Business Automation Product Development Department
140: business automation product storage unit
150: business automation product execution department
160: execution result notification unit
170: business automation product download unit
200: AI service providing server
210: document automation service provider
220: image recognition service provider
230: emotion analysis service provider

Claims (8)

In a business automation service platform that develops and provides business automation products based on RPA (Robotics Process Automation) technology according to consumer orders on an online service platform,
An interface providing unit for providing an interface screen for use of the task automation service platform to a manager device or consumer device accessing the task automation service platform;
a service management unit that manages information about services being used by members in the task automation service platform and performs member authentication and payment functions necessary for providing services;
a task automation product storage unit that stores data related to a plurality of task automation products that can be provided to consumers;
A business automation product development unit that provides a development environment to develop consumer-customized business automation products according to consumer development requests; and
A business automation service platform including a business automation product execution unit that executes a business automation product being used by a consumer on the business automation service platform in response to a business automation processing request from a consumer. According to claim 1,
The business automation product storage unit,
Data related to a plurality of first task automation products previously developed to automatically process tasks according to a standard method for each task type;
Data related to the second task automation product developed based on the first task automation product according to the consumer's request for development; and
A task automation service platform that stores at least one of the data related to third-party task automation products developed to perform a new type of task automation according to the development request of the consumer. According to claim 1,
Business automation service platform further comprising an execution result notification unit for providing a business automation processing result by the business automation product execution unit to the consumer. According to claim 1,
A business automation service platform further comprising a business automation product download unit for downloading an execution file for executing a business automation product stored in the business automation product storage unit to a consumer device in response to a consumer's request for downloading a task automation product. According to claim 4,
The task automation product download unit inputs authentication information for the task automation product through a wrapping operation for the task automation product, generates an execution file for executing the product, and provides it to the consumer device. According to claim 5,
When trying to execute the task automation product downloaded from the consumer device, performing an authentication check through API (Application Programming Interface) to check the execution authority and enabling the use of the task automation product only in case of successful authentication Automation service platform. According to claim 1,
A business automation service platform that provides additional services by analyzing the data used or generated by the business automation service in conjunction with the AI service provider server based on AI. According to claim 7,
A business automation service platform that automatically classifies and extracts data based on AI for unstructured documents requested by consumers through an interface with the document automation service provider of the AI service providing server and uses them for business automation processing.