KR20230113877A - Intelligent digital signage server for unmanned store and intelligent digital signage programs for unmanned store - Google Patents

Abstract

An intelligent digital signage server for an unmanned store connected to a digital signage installed in an unmanned store where products are sold unmanned, wherein a server communication unit communicating with the digital signage stores seed countermeasures for each situation of the unmanned store , a learning unit, a situation acquisition unit that acquires the situation of the unmanned store, a judgment unit that determines the situation of the unmanned store acquired by the situation acquisition unit, and the learning unit, corresponding to the situation of the unmanned store A first situation defined as a situation in which a customer visiting the unmanned store must be served, including a response unit that provides a learning countermeasure established by applying the stored seed countermeasure through the digital signage, and an intelligent digital signage server for an unmanned store that determines at least one of a second situation defined as a situation in which a customer visiting the unmanned store should be warned.

Description

Intelligent digital signage server for unmanned store and intelligent digital signage programs for unmanned store}

The present invention relates to an intelligent digital signage server for unmanned stores and an intelligent digital signage program for unmanned stores, and more specifically, an unmanned store that learns by situation of an unmanned store and responds to customers based on the learned results It is related to an intelligent digital signage server and an intelligent digital signage program for unmanned stores.

Conventionally, stores that sell products are operated based on resident personnel such as store owners or clerks.

However, such a conventional store operating system may not conform to the trend of the times in which non-face-to-face is emphasized according to the virus pandemic.

In addition, according to such a conventional store management system, the store owner may have an economic burden because labor costs are generated.

Accordingly, unmanned stores in which product sales are performed unmanned have recently been introduced. Here, the unmanned store may include, for example, at least one of a meal kit store, a mart, a clothing store, and a bookstore. However, this is an example and is not limited thereto.

However, since the construction system for operating such unmanned stores is still insufficient, it is currently difficult to operate unmanned stores as they are.

More specifically, when a situation in which a customer visiting an unmanned store needs to be served, for example, a situation in which a customer is looking for a product to purchase occurs, there is no countermeasure for finding a product for the customer in a conventional unmanned store.

Accordingly, there is a need for a system for unmanned stores capable of providing optimized customer service to the needs of customers visiting the unmanned stores.

On the other hand, in the case of an unmanned store, a situation in which a customer visiting the unmanned store must be warned, for example, when a situation in which theft is expected from a customer occurs, conventional unmanned stores do not have any countermeasures to prevent customer theft. The situation is.

Accordingly, there is a need for a system for unmanned stores capable of minimizing losses such as theft of unmanned stores.

A technical problem to be solved by the present invention is to provide an intelligent digital signage server for unmanned stores and an intelligent digital signage program for unmanned stores, which can provide optimized customer service to the needs of customers visiting unmanned stores.

Another technical problem to be solved by the present invention is to provide an intelligent digital signage server for unmanned stores and an intelligent digital signage program for unmanned stores, which can minimize losses such as theft of unmanned stores.

The technical problem to be solved by the present invention is not limited to the above.

In order to solve the above technical problem, the present invention provides an intelligent digital signage server for unmanned stores.

According to an embodiment, the intelligent digital signage server for an unmanned store is an intelligent digital signage server for an unmanned store linked with a digital signage installed in an unmanned store where product sales are performed unmanned, wherein the digital signage and A server communication unit that communicates, a learning unit that stores seed countermeasures for each situation of the unmanned store, a situation acquisition unit that obtains the situation of the unmanned store, and a situation of the unmanned store acquired by the situation acquisition unit, A determination unit and a response unit that provides, through the digital signage, a learning countermeasure established by applying the seed countermeasure stored in the learning unit in response to the situation of the unmanned store; At least one of a first situation defined as a situation in which customers visiting an unmanned store must be served and a second situation defined as a situation in which a customer visiting the unmanned store must be warned may be determined.

According to an embodiment, when the determining unit determines that the customer is looking for a product to purchase as the first situation, the corresponding unit provides the customer with the location of the product to be purchased through the digital signage. can provide information.

According to an embodiment, when the determination unit determines that the first situation is a situation in which discount information must be provided to the customer, the corresponding unit provides information to the customer through the digital signage in the unmanned store. At least one of discount information and discount information other than unmanned stores linked to the unmanned store may be provided.

According to an embodiment, when the determination unit determines that theft is expected from the customer as the second situation, the response unit warns the customer through the digital signage that a suspicious movement has been detected. can provide.

According to an embodiment, when the determination unit determines that the second situation is a situation in which at least one or more customers have gathered in the unmanned store for a predetermined time or longer, the corresponding unit, through the digital signage, A warning informing of set release may be provided to the at least one or more customers.

According to an embodiment, the intelligent digital signage server for unmanned stores further includes a database management unit, wherein the database management unit manages a database for each situation in which factors for each situation of the unmanned store are considered, is the time the customer visits the unmanned store, the space where the unmanned store is prepared, the gender of the customer visiting the unmanned store, the age of the customer visiting the unmanned store, and the day the customer visits the unmanned store At least one of weather may be included.

According to an embodiment, the learning unit may learn by linking the situational database managed by the database management unit with the seed countermeasure.

According to an embodiment, the learning unit may perform learning in consideration of at least two or more combinations selected from the factors for each situation.

According to an embodiment, the unmanned store may include at least one of a meal kit store, a mart, a clothing store, and a bookstore.

In order to solve the above technical problem, the present invention provides an intelligent digital signage program for unmanned stores.

According to an embodiment, the intelligent digital signage program for an unmanned store is an intelligent digital signage program for an unmanned store linked with a digital signage installed in an unmanned store where product sales are performed unmanned, comprising the steps of communicating with a server. In response to the situation of the unmanned store, the step of receiving a learning countermeasure established by applying the seed countermeasure stored for each situation of the unmanned store from the learning unit of the server, and executing the step of performing the provided countermeasure for learning. The step of performing the learning countermeasure is a first situation defined as a situation in which customers visiting the unmanned store are served, and a second situation defined as a situation in which a customer visiting the unmanned store is warned. It may include executing a learning countermeasure for at least one of the situations.

According to an embodiment of the present invention, in an intelligent digital signage server for an unmanned store linked with a digital signage installed in an unmanned store where products are sold unmanned, a server communication unit communicating with the digital signage, the unmanned store In a learning unit that stores seed countermeasures for each situation, a situation acquisition unit that acquires the situation of the unmanned store, a determination unit that determines the situation of the unmanned store acquired by the situation acquisition unit, and the learning unit, A response unit that provides a learning countermeasure established by applying the seed countermeasure stored in response to the situation of the unmanned store through the digital signage, wherein the determination unit is configured to serve customers visiting the unmanned store An intelligent digital signage server for unmanned stores can be provided that determines at least one of a first situation defined as a situation and a second situation defined as a situation in which a customer visiting the unmanned store must be warned.

Accordingly, according to an embodiment of the present invention, when the first situation occurs, that is, a situation in which a customer visiting an unmanned store needs to be served, the customer visiting the unmanned store is served according to the needs of the customer visiting the unmanned store. From the point of view, it can provide a technical effect that can improve satisfaction.

On the other hand, according to an embodiment of the present invention, the intelligent digital signage server for the unmanned store, in the second situation, that is, a situation in which a customer visiting the unmanned store should be warned, for example, in a situation in which theft is predicted from the customer , may alert the customer.

This is in consideration of the fact that, according to the present invention, in the case of an unmanned store, it may be vulnerable in terms of security because the perception that the supervisor is absent while the access is free may be formed.

Accordingly, according to an embodiment of the present invention, there is a technical effect that can give an alert to minimize the occurrence of criminal acts such as theft from customers who visit unmanned stores.

On the other hand, from the point of view of the store owner who operates the unmanned store, it is possible to minimize the loss rate due to theft and provide a technical effect leading to an increase in sales.

1 is a diagram for explaining an intelligent digital signage system for an unmanned store according to an embodiment of the present invention.
2 to 10 are views for explaining a method of implementing an intelligent digital signage system for an unmanned store according to an embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. However, the technical spirit of the present invention is not limited to the embodiments described herein and may be embodied in other forms. Rather, the embodiments introduced herein are provided so that the disclosed content will be thorough and complete, and the spirit of the present invention will be sufficiently conveyed to those skilled in the art.

In this specification, when an element is referred to as being on another element, it means that it may be directly formed on the other element or a third element may be interposed therebetween. Also, in the drawings, shapes and thicknesses of regions are exaggerated for effective description of technical content.

In addition, although terms such as first, second, and third are used to describe various elements in various embodiments of the present specification, these elements should not be limited by these terms. These terms are only used to distinguish one component from another. Therefore, what is referred to as a first element in one embodiment may be referred to as a second element in another embodiment. Each embodiment described and illustrated herein also includes its complementary embodiments. In addition, in this specification, 'and/or' is used to mean including at least one of the elements listed before and after.

In the specification, expressions in the singular number include plural expressions unless the context clearly dictates otherwise. In addition, the terms "comprise" or "having" are intended to designate that the features, numbers, steps, components, or combinations thereof described in the specification exist, but one or more other features, numbers, steps, or components. It should not be construed as excluding the possibility of the presence or addition of elements or combinations thereof. In addition, in this specification, "connection" is used to mean both indirectly and directly connecting a plurality of components.

In addition, terms such as “… unit”, “… unit”, and “module” described in the specification mean a unit that processes at least one function or operation, which may be implemented as hardware or software or a combination of hardware and software. there is.

In addition, in the following description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description will be omitted.

Conventionally, stores that sell products are operated based on resident personnel such as store owners or clerks.

However, such a conventional store operating system may not conform to the trend of the times in which non-face-to-face is emphasized according to the virus pandemic.

In addition, according to such a conventional store management system, the store owner may have an economic burden because labor costs are generated.

Accordingly, unmanned stores in which product sales are performed unmanned have recently been introduced. Here, referring to FIG. 9, unmanned stores include, for example, a meal kit store (mk, see FIG. 9(a)), a mart (mt, see FIG. 9(b)), a clothing store (ct, FIG. 9(c) )), and a bookstore (bt, see FIG. 9(d)). However, this is an example and is not limited thereto.

However, since the construction system for operating such unmanned stores is still insufficient, it is currently difficult to operate unmanned stores as they are.

More specifically, when a situation in which a customer visiting an unmanned store needs to be served, for example, a situation in which a customer is looking for a product to purchase occurs, there is no countermeasure for finding a product for the customer in a conventional unmanned store.

Accordingly, the present invention provides an intelligent digital signage system for unmanned stores that can provide optimized customer service to the needs of customers visiting unmanned stores.

On the other hand, in the case of an unmanned store, a situation in which a customer visiting the unmanned store must be warned, for example, when a situation in which theft is expected from a customer occurs, conventional unmanned stores do not have any countermeasures to prevent customer theft. The situation is.

Accordingly, the present invention provides an intelligent digital signage system for unmanned stores that can minimize losses such as theft of unmanned stores.

According to an embodiment of the present invention, the intelligent digital signage system for an unmanned store, in a situation in which a customer visiting the unmanned store should be warned, for example, in a situation in which theft is predicted from the customer, as described above, You can also warn customers.

This is in consideration of the fact that, according to the present invention, in the case of an unmanned store, it may be vulnerable in terms of security because the perception that the supervisor is absent while the access is free may be formed.

Accordingly, according to an embodiment of the present invention, there is a technical effect that can give an alert to minimize the occurrence of criminal acts such as theft from customers who visit unmanned stores.

On the other hand, from the point of view of the store owner who operates the unmanned store, it is possible to minimize the loss rate due to theft and provide a technical effect leading to an increase in sales.

That is, according to an embodiment of the present invention, as customers are served according to the needs of customers who visit unmanned stores, from the point of view of customers who visit unmanned stores, it provides technical effects that can improve satisfaction, while providing theft of unmanned stores. As the loss is minimized, from the point of view of the store owner who operates the unmanned store, it is possible to provide a technical effect of increasing sales.

To this end, referring to FIG. 1, the intelligent digital signage system for unmanned stores according to an embodiment of the present invention includes an intelligent digital signage server (100, hereinafter referred to as a server) for unmanned stores and an intelligent digital signage for unmanned stores. (200, hereinafter referred to as digital signage) may include at least one.

In an embodiment of the present invention to be described below, an unmanned store is defined as a store where products are sold unmanned by digital signage according to an embodiment of the present invention. In addition, in the unmanned store below, as shown in FIG. 4, at least one camera ca capable of photographing the customer cs visiting the unmanned store and at least one camera ca capable of detecting the movement of the customer cs It is assumed that the above sensor ss, for example, a sound sensor, a temperature sensor, a short distance sensor, and the like are provided.

On the other hand, referring to FIG. 4 , of course, the unmanned store may be provided with a display stand ds so that customers cs visiting the unmanned store can purchase products.

Hereinafter, each configuration of the present invention is explained.

1 is a diagram for explaining an intelligent digital signage system for an unmanned store according to an embodiment of the present invention.

server(100)

Referring to FIG. 1, the server 100 includes a database management unit 110, a learning unit 120, a server communication unit 130, a situation acquisition unit 140, a determination unit 150, a correspondence unit 160, At least one of the payment management unit 170 and the signage management unit 180 may be included.

Hereinafter, the server 100 of the present invention is described.

Database management unit 110, learning unit 120

The database management unit 110 may manage the entire database of the server 100 .

Here, the overall database can be understood as a concept including the entire database for situations occurring inside and outside the unmanned store through each unit of the server 100 and the digital signage 200. . Here, the inside of the unmanned store literally means the inside of the unmanned store, for example, the inside of the store, and the outside of the unmanned store here means adjacent to the unmanned store (eg, outside the unmanned store). It may mean a space included in a distance that can be filmed through a CCTV installed in, or a police station or private security company connected to the unmanned store by communication, for example, for security of the unmanned store.

Meanwhile, from another point of view, the database management unit 110 may manage the database as a concept of a learning database for learning of the learning unit 120 .

To this end, referring to FIG. 3 , the database management unit 110 learns the result rs according to the response of the customer cs to the response of the store owner ow for each situation st occurring in the unmanned store. It can be managed as a database.

Accordingly, the learning unit 120 may store seed countermeasures for each situation based on the learning database for situations that will occur in the unmanned store.

On the other hand, here, the seed countermeasure refers to the unmanned store in the learning unit 120 in order to provide the digital signage 200 with a learning countermeasure corresponding to the unmanned store situation in the countermeasure unit 160. It can be understood as a concept including learning and storing the storekeeper's response for each store situation. Meanwhile, the learning countermeasure here may be understood as a concept including a countermeasure established by applying the seed countermeasure in response to the situation of the unmanned store in the learning unit 120 .

Hereinafter, a method of creating and managing the learning database in the database management unit 110 will be described with reference to FIG. 3 .

Meanwhile, hereinafter, a situation in which customers visiting the unmanned store must be served is defined as a first situation st1 shown in FIG. 3, and a situation in which a customer visiting the unmanned store must be warned is It will be defined as the second situation (st2) shown in.

Referring to FIG. 3 , when the first situation st1 occurs in the unmanned store, the store owner ow responds 1-1 (ac1-1) and 1-2 to the first situation (st1). (ac1-2), and various 1-n correspondences (ac1-n) can be performed.

In this case, the customer cs responds to the 1-1 to 1-n correspondences ac1-1 to ac1-n of the store owner ow, respectively (rc1 -1 to rc1-n).

On the other hand, the response (rc1-1 to rc1-n) of the customer (cs) can be directly connected to sales from the point of view of the store owner (ow), which is the occurrence of the above-described situation (st), the store owner (ow) The response and the result rs of a series of processes for the response of the customer cs, for example, as a sales increase rate, may be generated and managed by the database management unit 110 as the learning database.

In this way, when the database management unit 110 manages the result rs as the learning database, and the learning unit 120 stores it as the seed countermeasure, in the correspondence unit 160, the result rs is Learning countermeasures can be provided in the direction of improvement.

For example, in the case of the first situation (st1), which is the situation in which customers must be served, when leaving work time (one of the factors for each situation described later) is assumed, a large number of customers may visit the unmanned store during the work time. there is.

Referring to FIG. 3 , when the first situation st1 occurs in which a number of customers visit during the work hours, the store owner ow, for example, responds to the 1-1 (ac1-1) time You can do a limited free shipping event.

In this case, the customer (cs) will show a 1-1 response (rc1-1) of purchasing many products to the time-limited free shipping event of the store owner (ow), which is the 1-1 response (ac1-1). can This is in consideration of the fact that according to the present invention, as more products are purchased, the weight of the purchased products becomes heavier, making it difficult for customers to deliver them to their homes by themselves.

Accordingly, as the 1-1 result (rs1-1) of the 1-1 reaction (rc1-1), the sales of the unmanned store may be improved by 20%, for example, as shown in FIG. can

Alternatively, for another example, when a first situation (st1) occurs in which a number of customers visit during the work hours, the store owner (ow) may perform a time-limited discount event in response to the 1-2 (ac1-2). can

In this case, the customer cs purchases more products than the 1-1 response rc1-1 in the time-limited discount event of the store owner ow, which corresponds to the 1-2 response ac1-2. It can show the 1st-2nd reaction (rc1-2). This is in consideration of the fact that, according to the present invention, when a product is sold at a discount for a limited time, customers' desire to purchase can be promoted.

Accordingly, as the 1-2 result (rs1-2) of the 1-2 reaction (rc1-2), the sales of the unmanned store will be improved by 80%, for example, as shown in FIG. can

In this way, for example, the store owner ow's response (ac1-1 to ac1-n) to the above-described first situation st1 - the customer cs' response (rc1-1 to rc1-n) - and the result ( A series of processes linked to rs1-1 to rs1-n) can be managed by the learning database in the database management unit 110, and accordingly, the learning unit 120 provides seed countermeasures through the learning database. can be saved.

On the other hand, when the learning unit 120 stores the seed countermeasure through the learning database managed by the database management unit 110, the learning unit 120 stores the countermeasure for the seed in the unmanned store. A learning countermeasure established by applying the seed countermeasure stored in response to the situation of can be provided through the digital signage 200 .

For example, as described above, in the first situation (st1), as the 1-1 result (rs1-1), sales of the unmanned store are increased by 20%, and the 1-2 result (rs1-1) 2), when the sales of the unmanned store is increased by 80%, the learning unit 120 performs the 1-2 response (ac1- 2) can be established as the learning countermeasure.

Sales of the unmanned store can be further improved by repeatedly learning this situation in the learning unit 120 .

Meanwhile, for another example, assuming a situation in which a theft is expected from a customer as the second situation st2, which is the situation in which a warning is required, a suspicious movement may be detected from the customer (see FIG. 7).

Referring to FIG. 3 , when a second situation st2 in which theft is predicted from the customer occurs, the store owner ow sounds a warning sound and/or You can have an alert event giving the message "Suspicious movement detected".

In this case, the customer (cs) may show a 2-1 response (rc2-1) of running away in surprise at the warning event of the store owner (ow), which is the 2-1 response (ac2-1).

Accordingly, as the 2-1 result (rs2-1) of the 2-1 reaction (rc2-1), the loss rate of the unmanned store may be reduced by 90%, for example, as shown in FIG. can

Or, for another example, when the second situation (st2) in which theft is predicted from the customer occurs, the store owner (ow) communicates for the security of the unmanned store with the 2-2 response (ac2-2). A reporting event can be performed to report to the connected police station or private security company.

In this case, the customer cs may show the 2-2 response rc2-2 of running away in surprise after hesitating at the report event of the store owner ow, which is the 2-2 response ac2-2. This is, according to the present invention, in the case of directly warning the customer (cs) whose theft is predicted as in the above-described 2-1 response (ac2-1) rather than the 2-2 response (ac2-2), This is because the customer's sensory experience may be higher.

Accordingly, as the 2-2 result (rs2-2) of the 2-2 reaction (rc2-2), an example in which the loss rate of the unmanned store is lower than the 2-1 result (rs2-1) For example, as shown in FIG. 3, it may be reduced by 10%.

In this way, for example, the store owner ow's response to the above-described second situation st2 (ac2-1 to ac2-n) - the customer cs' response (rc2-1 to rc2-n) - and the result ( As described above, a series of processes linked to rs2-1 to rs2-n) can be managed as the learning database in the database management unit 110, and accordingly, in the learning unit 120, the Seed countermeasures can be stored through the learning database.

On the other hand, when the learning unit 120 stores a seed countermeasure through the learning database managed by the database management unit 110, the corresponding unit 160, in the learning unit 120, stores the information of the unmanned store. Of course, the learning countermeasure established by applying the seed countermeasure stored in response to the situation can be provided through the digital signage 200 .

For example, as described above, in the second situation (st2), as the 2-1 result (rs2-1), the loss rate of the unmanned store is reduced by 90%, and the 2-2 result (rs2-1) 2), when the loss rate of the unmanned store is reduced by 10%, the learning unit 120, when the second situation (st2) occurs in the unmanned store later, the 2-1 response (ac2 -1) can be established as the learning countermeasure.

The learning unit 120 repeatedly learns this situation, so that the loss rate of the unmanned store can be further reduced.

Meanwhile, the database management unit 110, in the response unit 160, applies the learning countermeasure established by applying the seed countermeasure of the learning unit 120 to a customer who visits the unmanned store through the digital signage 200. If provided to, it is possible to accumulate data for each situation generated by repeating this and manage it as a cumulative database.

Accordingly, according to an embodiment of the present invention, the database management unit 110 can accumulate new data and manage even unexpected variable situations that may occur in the unmanned store as an accumulation database.

In addition, the learning unit 120 may repeatedly learn the learning countermeasure established by applying the seed countermeasure and undergo trial and error.

Accordingly, the database management unit 110 may manage the cumulative database as described above, and ultimately, the database management unit 110 may generate and manage big data.

Accordingly, when a specific situation occurs in the unmanned store, the degree of improvement may be increased in providing a learning countermeasure in a direction in which the result rs is improved as described above.

Therefore, according to the present invention, since big data can be generated and managed for each situation of the unmanned store, by providing countermeasures optimized for the needs of customers visiting the unmanned store, customer satisfaction is improved from the customer's point of view. However, from the store owner's point of view, there is a technical effect of improving sales.

Meanwhile, at this time, the database management unit 110 may manage a database for each situation in which factors for each situation of the unmanned store are considered.

Here, the conditional factor refers to the time when the customer visits the unmanned store, the space where the unmanned store is prepared, the gender of the customer visiting the unmanned store, the age of the customer visiting the unmanned store, and the unmanned store may include at least one of the weather of the day the customer visits.

Meanwhile, the learning unit 120 may learn the database for each situation managed by the database management unit 110 .

Furthermore, the learning unit 120 may perform learning in consideration of at least two or more combinations selected from the factors for each situation.

Accordingly, in the database management unit 110, the learning unit 120 can create and manage a database as a result of learning in consideration of at least two or more combinations selected from the factors for each situation.

Therefore, in the database management unit 110, big data can be formed in addition to the above-described learning database and accumulation database by managing data on results that vary by the combination of factors for each situation as a cumulative database. Of course, you can manage your data.

Meanwhile, the combination of factors herein may refer to a situation for a customer who visits the unmanned store located in a specific space at a specific time, for example, in the case of the first combination combining the time and the space. there is.

Here, the specific space may mean, for example, a city, a suburb, a station area, a school area, a forest area, and the like, and it is assumed that the unmanned store is provided in at least one of the above-described specific spaces.

Meanwhile, the specific time zone herein may mean, for example, working hours, commuting time, etc., and it is assumed that the customer visits the unmanned store during at least one of the above-described specific times.

This is in consideration of the fact that, according to the present invention, a situation formed by a customer visiting the unmanned store may be different for each space where the unmanned store is provided and for each time period according to the first combination.

Accordingly, in the learning unit 120, according to the situation of the unmanned store, the correspondence unit 160 learns the cumulative database for the result that varies by the combination of factors for each situation, and furthermore, the big data. An optimal learning countermeasure corresponding to the situation of an unmanned store can be provided through the digital signage 200 .

Similarly, the database management unit 110 combines the factors for each situation described above, for example, a second combination combining the time and the gender, a third combination combining the time and the age, and the time and the weather. For the n-th combination, such as the fourth combination that combines, not only each factor for each situation as described above, but also at least two or more selected from the factors for each situation are combined to create and manage a database for each situation considered. Also, according to this, the learning unit 120 can learn about the nth combination as described above.

Server communication unit 130

As shown in FIG. 1 , the server communication unit 130 may communicate (cm) with the digital signage 200 .

To this end, referring to FIG. 1 , the signage communication unit 230 for communication (cm) with the server communication unit 130 may be provided in the digital signage 200 as well.

Meanwhile, referring to FIG. 10 , when a plurality of unmanned stores are provided for each space, the digital signage 200a1 , 200a2 , and 200a3 may be provided in each of the plurality of unmanned stores.

In this case, the server communication unit 130 can communicate (cm) with the signage communication unit 230 of the digital signage 200a1, 200a2, and 200a3 provided in each of the plurality of unmanned stores.

Accordingly, in the server 100, by managing the above-described embodiment for each of the plurality of unmanned stores, the database management unit 110 can create and manage more databases, and the learning unit 120 can create and manage more databases. Of course, more learning can be performed.

Meanwhile, the server communication unit 130 may communicate with at least one of a camera (ca, see FIG. 4) and a sensor (ss, see FIG. 4) of the unmanned store.

Accordingly, the situation acquisition unit 140 may obtain the situation of the unmanned store by interlocking with at least one of a camera (ca, see FIG. 4) and a sensor (ss, see FIG. 4) of the unmanned store. Of course there is.

Situation Acquisition Unit (140)

The situation acquisition unit 140 may acquire the situation of the unmanned store.

To this end, as described above, of course, the server communication unit 130 can communicate with at least one of a camera (ca, see FIG. 4) and a sensor (ss, see FIG. 4) of the unmanned store. .

Accordingly, the situation acquisition unit 140 may obtain the situation of the unmanned store by interlocking with at least one of a camera (ca, see FIG. 4) and a sensor (ss, see FIG. 4) of the unmanned store. there is.

Meanwhile, according to an embodiment, the situation acquisition unit 140 may acquire the situation of the unmanned store in real time.

According to the present invention, at least one of the first situation (st1) in which customers visiting the unmanned store must be served and the second situation (st2) in which customers visiting the unmanned store must be warned occurs. considering that it could be.

Judging unit (150)

The determination unit 150 may determine the situation of the unmanned store acquired by the situation obtaining unit 140 .

More specifically, the determination unit 150 may determine at least which one of the first situation st1 and the second situation st2 described above.

To this end, the determination unit 150, of course, can be interlocked with the situation acquisition unit 141.

Counterpart 160

The responding unit 160 may provide, through the digital signage 200, a learning countermeasure established by applying the seed countermeasure stored in the learning unit 120 in response to the situation of the unmanned store. there is.

More specifically, before or after the customer (cs) visits the unmanned store, or in a standby situation in which product purchases are not made from the customer (cs) who visited the unmanned store, the unmanned store as described above Through at least one of the camera ca and the sensor ss, the determining unit 150 may determine that the waiting situation has occurred in the unmanned store.

When the determination unit 150 determines that the waiting situation has occurred in the unmanned store, the response unit 160 displays advertisement, news, and weather information through the display unit 240 of the digital signage 200. etc. can be printed.

Advertising here is a concept including advertising for products inside or outside the unmanned store, and news here means job information for a region/wide area, used transaction information, new open store information, It is a concept including local/wide area news such as government office information and coronavirus information, and weather here may be a concept including fine dust information, ultraviolet rays information, air pollution information, and the like.

According to an embodiment, when the waiting situation occurs at a predetermined late time, the correspondence unit 160, through the display unit 240 of the digital signage 200, advertisements, news as described above In addition to weather information, warning information and/or punishment information may be output.

Here, the predetermined late time may mean a time determined by the store owner (ow), for example, 21:00 to 06:00.

Here, the warning information may include "security camera operation information" and the like, and the punishment information herein may include "unauthorized garbage dumping prohibition and punishment information", "unauthorized homelessness prohibition and punishment information", etc. can include

On the other hand, such warning information and / or punishment information is provided to the store owner's terminal through at least one of the camera (ca) and sensor (ss) of the unmanned store, and the situation information in the unmanned store is provided to the store owner. It can be manually output through the display unit 240 of the digital signage 200 by (ow).

Here, manual output is TTS (Text to Speech) through the store owner's terminal linked by communication with the digital signage 200, CCTV screen capturing the situation in the unmanned store, audio, video, text, door opening and closing , Shutter opening and closing, product display stand opening and closing, lighting, alarm sound, etc. can be output through the display unit 240 in a method selected by the store owner (ow).

Alternatively, according to an embodiment of the present invention, when the learning unit 120 learns the above-described manual control of the store owner ow, based on the result learned by the learning unit 120, the determination unit ( Of course, the countermeasures corresponding to the situation of the unmanned store determined in 150) can be output as warning information and/or punishment information through the display unit 240 of the digital signage 200.

Meanwhile, in this waiting situation, as shown in FIG. 4, when a customer cs visits the unmanned store, through at least one of the camera ca and the sensor ss of the unmanned store as described above. , The determination unit 150 may determine that the customer cs has visited the unmanned store.

When the determination unit 150 determines that the customer cs has visited the unmanned store, the correspondence unit 160, as shown in FIG. 4, displays the display unit 240 of the digital signage 200. ), the message "Welcome" (ms1) can be output in the form of video, text, or audio.

Meanwhile, referring to FIG. 5 , the above-described first situation st1 may occur from the customer cs who visits the unmanned store.

That is, the first situation st1 in which the customer cs searches for a product to purchase may occur. In the first situation st1, it is assumed that the customer cs who has visited the unmanned store takes an action to look for a specific product in the unmanned store, such as looking around.

In this case, the situation acquisition unit 140 performs an action that looks like finding a specific product of the customer cs as described above by at least one of the camera (ca, see FIG. 4) and the sensor (ss, see FIG. 4). The determination unit 150 may determine that the customer cs is looking for a product to purchase as the first situation st1 based on the specific behavior of the customer cs. there is.

Accordingly, the countermeasure unit 160 provides the customer cs with a learning countermeasure corresponding to the first situation st1, that is, location information about the product to be purchased, to the display unit of the digital signage 200. It can be provided through (240).

For example, as shown in FIG. 5, the correspondence unit 160 sends a message (ms2) corresponding to a learning countermeasure for guiding the location of a product in the unmanned store, such as "The product you are looking for is located at ..." can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

Alternatively, referring to FIG. 5 , a customer (cs) visiting the unmanned store inputs a touch input through a voice (vc2) or the display unit 240 of the digital signage 200 at a location adjacent to the digital signage 200. It can be assumed that inputting "Find me a product in the store" as a method.

In this case, the situation acquisition unit 140 may obtain the customer cs input as described above, and the determination unit 150 may obtain the first situation (cs) from the customer cs input. st1) can be determined.

Accordingly, the countermeasure unit 160 provides the customer cs with a learning countermeasure corresponding to the first situation st1, that is, location information about the product to be purchased, to the display unit of the digital signage 200. It can be provided through (240).

For example, as shown in FIG. 5, the correspondence unit 160 sends a message (ms2) corresponding to a learning countermeasure for guiding the location of a product in the unmanned store, such as "The product you are looking for is located at ..." can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

In this case, the corresponding unit 160 may provide information on price information, stock information, event products discounted when purchased together, and the like of the product through the digital signage 200 .

Alternatively, if the product that the customer is looking for is out of stock in the unmanned store, information on stores across the country selling the product, stock information on the product in stores nationwide, when the product can be stocked in the unmanned store, It is possible to provide information on a purchase reservation for the product, input of an address to receive the reservation product by courier, and related alternative products.

Meanwhile, in providing the countermeasure for learning, at this time, as described above, the countermeasure for learning may provide the countermeasure for learning based on the countermeasure for the seed stored in the learning unit 120 .

On the other hand, referring to FIG. 6 , when it is determined that the determination unit 150 is in a situation in which discount information should be provided to the customer cs in the first situation st1, the correspondence unit 160, Through the digital signage 200, at least one of discount information in the unmanned store and discount information outside the unmanned store associated with the unmanned store may be provided to the customer cs.

Here, the discount information in the unmanned store may refer to discount information in consideration of the inventory status of the unmanned store, weekly and monthly sales rates, and inventory status of stores nationwide. For example, the discount information in the unmanned store may include information on recommended bundle purchase products to which a discount rate is applied when two or more items are purchased in consideration of the monthly inventory of the unmanned store.

In other words, according to the present invention, the state of the unmanned store related to the inventory status, sales status, etc. of the unmanned store can be determined by the determination unit 150, and in the correspondence unit 160, the determination unit ( A variable discount rate can be provided to the customer according to the state of the unmanned store determined in step 150).

Accordingly, according to the present invention, since a variable discount rate can be provided according to the inventory status and sales status of the unmanned store as described above, inventory management of the unmanned store can be easily performed.

Meanwhile, here, discount information other than unmanned stores may refer to discount information provided by stores associated with the unmanned stores. For example, the discount information outside of the unmanned store may include information on a product that provides a higher discount rate when a product is purchased at the unmanned store and a product is purchased at another store associated with the unmanned store.

For example, if the unmanned store is a meal kit store (mk, see FIG. 9 (a)) and the customer (cs) selects a lunchbox from the meal kit store (mk), the meal kit store (mk) and When a beverage is purchased from a related mart, a higher discount rate can be provided for the lunch box.

In this case, the determination unit 150 may determine that the situation is to provide discount information on the beverage associated with the lunch box selected by the customer cs.

Accordingly, the countermeasure unit 160 transmits a learning countermeasure corresponding to the first situation st1, that is, the discount information to the customer cs through the display unit 240 of the digital signage 200. can be provided through

For example, as shown in FIG. 6 , the responding unit 160 sends a message corresponding to a learning countermeasure for guiding linkage discounts for products in the unmanned store, such as “The selected product is a linkage discounted product.” (ms3) can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

Meanwhile, here, linkage between the unmanned store and the linked store may be achieved through an agreement between the store owner of the unmanned store and the store owner of the linked store.

Accordingly, according to the present invention, as described above, since a discount rate can be provided through an agreement between stores, a synergistic effect can be provided.

On the other hand, as described above, the learning countermeasures of the response unit 160 according to the situation of the unmanned store acquired by the situation acquisition unit 140 may be managed as a database by the database management unit 110 as described above. Of course you can.

Accordingly, according to the present invention, the learning unit 160 can learn the database managed by the database management unit 110, and in the correspondence unit 160, based on the result learned by the learning unit, Of course, customized products can be recommended for each customer who visits the unmanned store.

On the other hand, in the past, since the store owner or clerk directly responded to, answered, and recommended customers in the store, it was difficult to record and analyze the store status with these conventional methods.

In addition, in the prior art, the inventory status in the store was recorded for products simply sold by the store owner or clerk.

However, according to the present invention, as described above, the learning unit 160 can learn the database managed by the database management unit 110, store seed countermeasures for each situation of the unmanned store, and the response unit ( 160) provides learning countermeasures established by applying the seed countermeasures stored in the learning unit 120 in response to the situation of the unmanned store through the digital signage 200 for each customer who visits the unmanned store Since this can be done, it is of course possible to provide a smart shopping environment by recommending customized products for each customer.

Meanwhile, referring to FIG. 7 , the aforementioned second situation st2 may occur from the customer cs who visits the unmanned store.

That is, the second situation st2 in which theft is predicted from the customer cs may occur. In this second situation (st2), it is assumed that the customer (cs) who visited the unmanned store took an action that appears to steal a specific product in the unmanned store, such as hiding a specific product in the unmanned store under clothes. it did

Alternatively, the second situation st2 may be applied even when the customer cs is about to leave without paying after selecting a product, that is, forgetting to pay.

In this case, the situation acquisition unit 140 performs an action that looks like finding a specific product of the customer cs as described above by at least one of the camera (ca, see FIG. 4) and the sensor (ss, see FIG. 4). It can be obtained from one, and the determination unit 150 can determine that the customer cs steals from a specific action of the customer cs as the second situation st2.

Accordingly, in the response unit 160, the display unit of the digital signage 200 ( 240) can be provided.

For example, as shown in FIG. 7 , the responding unit 160 alerts the customer cs in the unmanned store to an act of theft by sounding a warning sound sr and/or "a suspicious movement has been detected". A message (ms4) corresponding to a learning countermeasure that can be given can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

Or, for another example, it is determined by the determination unit 150 that the customer cs in the unmanned store has moved to a specific space, for example, a storage area where inventory products of the unmanned store are stored, and is prohibited from entering outside the relevant person. In this case, the countermeasure unit 160 sends a warning to the customer cs that a learning countermeasure corresponding to the second situation st2, that is, a suspicious movement has been detected, to the display unit 240 of the digital signage 200. ), of course.

This is in consideration of the fact that, according to the present invention, in the case of an unmanned store, it may be vulnerable in terms of security because the perception that the supervisor is absent while the access is free may be formed.

Accordingly, according to an embodiment of the present invention, there is a technical effect that can give an alert to minimize the occurrence of criminal acts such as theft from customers who visit unmanned stores.

Meanwhile, referring to FIG. 8 , when the determination unit 150 determines that at least one or more customers cs1 and cs2 have gathered for a predetermined time or more in the second situation st2, the corresponding unit (160), through the digital signage, it is possible to provide a warning notifying the group release to the at least one or more customers.

For example, as shown in FIG. 8 , the corresponding unit 160 sounds a notification sound (al) and/or "This store cannot be used for purposes other than product purchase", such as at least one in the unmanned store. A message (ms5) corresponding to a learning countermeasure that induces one or more customers (cs1, cs2) to cancel the collective action is sent to the customer (cs) through the digital signage 200 in the form of video, text, or voice. can provide

According to the present invention, as described above, in the case of an unmanned store, entry and exit is free, while the perception that a supervisor is absent may be formed, so store management may be vulnerable as a large number of people visit. is taken into account For example, it is considered that it may be difficult to manage the unmanned store when the homeless, students, passers-by, etc. stay in the unmanned store for a long time for purposes such as reading, using free Wi-Fi, or sleeping rather than purchasing goods. Or, for example, to minimize acts such as smoking, drinking, loud singing, urination, and dumping of garbage without permission in the unmanned store.

Accordingly, according to the present invention, when a situation other than the above-described product purchase purpose occurs in the unmanned store, the response unit 160 cancels the above-described set through the digital signage. Management of the unmanned store may be facilitated by providing a warning.

On the other hand, when the second situation (st2) occurs, as in the warning information and/or punishment information described above, the warning that the suspicious movement has been detected and/or the warning indicating the group release is generated by the camera of the unmanned store. The display unit 240 of the digital signage 200 by the store owner ow by providing situation information in the unmanned store to the terminal of the store owner through at least one of (ca) and a sensor (ss). It can be output manually through .

Here, manual output is TTS (Text to Speech) through the store owner's terminal linked by communication with the digital signage 200, CCTV screen capturing the situation in the unmanned store, audio, video, text, door opening and closing , Shutter opening and closing, product display stand opening and closing, lighting, alarm sound, etc. can be output through the display unit 240 in a method selected by the store owner (ow).

Alternatively, according to an embodiment of the present invention, when the learning unit 120 learns the above-described manual control of the store owner ow, when the second situation st2 occurs, the learning unit 120 A countermeasure corresponding to the situation of the unmanned store determined by the determination unit 150 based on the result learned in And / or it can be output as a warning indicating release of the set.

Payment management unit (170)

As shown in FIG. 6 , the payment management unit 170 determines that the customer cs is in a situation where the customer cs selects a product to purchase in the unmanned store and pays for it, as shown in FIG. 6 , the digital A code (cd) for payment of the product may be provided through the display unit 240 of the signage 200 . Here, the code (cd) for payment may be, for example, a bar code, a QR code, or the like.

In this case, the customer (cs) can make payment by scanning or photographing the code (cd) output on the display unit 240 of the digital signage 200 with the customer's terminal, for example, a smartphone. .

Meanwhile, in the payment situation, the corresponding unit 160 may provide information on a payment method to the customer cs.

Here, the payment method refers to a method of scanning or photographing the code (cd) output to the display unit 240 through the customer's terminal in the case of the payment method through the code (cd) as described above. can include

Alternatively, if the customer cs has selected a product to purchase in the unmanned store, but is unable to find a cash register for payment, the determination unit 150 determines that the customer cs finds the cash register and situation, and accordingly, in the correspondence unit 160, through the display unit 240 of the digital signage 200, the message "Calculate here" is transmitted through video, text, or audio. etc. to inform the customer (cs).

On the other hand, when the determination unit 150 determines that the customer cs has completed the payment, the response unit 160 displays "Goodbye" through the display unit 240 of the digital signage 200. Alternatively, a message such as “Thank you for visiting” may be output as a video, text, or audio.

On the other hand, a series of situations related to the visit of the customer (cs) - product selection - payment as described above are managed through the database management unit 110 as a customer-specific characteristic database including the customer's (cs) gender, age, etc. It can be.

Accordingly, the characteristic database for each customer managed by the database management unit 110 is stored in the future when other customers having characteristics similar to those of the customer (cs), for example, other customers similar in gender and/or age group visit the unmanned store. In the case of doing so, of course, it can be used to respond to other similar questions and answers of other customers.

In addition, as described above, the customer-specific characteristic database is also accumulated and managed, and learned through the learning unit 120, so that better response services can be provided to customers (cs) visiting the unmanned store. is of course

Signage management department (180)

Referring to FIG. 10 , the signage management unit 180, as described above, when a plurality of unmanned stores are provided for each space, the digital signage 200a1, 200a2, 200a3) can be managed.

To this end, the signage manager 180 communicates (cm) with the signage communication unit 230 of the digital signage 200a1, 200a2, and 200a3 provided in each of the plurality of unmanned stores. Of course, it can be linked with.

Accordingly, according to an embodiment of the present invention, at least one of the plurality of digital signage (200a1, 200a2, 200a3) provided in each of the plurality of unmanned stores through the signage management unit 180 operates abnormally. For example, when a failure, error, etc. occurs, it can be quickly restored.

Digital Signage(200)

Referring back to FIG. 1 , the digital signage 200 may include at least one of a sensor unit 210, a camera unit 220, a signage communication unit 230, and a display unit 240. .

Hereinafter, the digital signage 200 of the present invention will be described. In the digital signage 200 described below, a description overlapping with that of the server 100 described above may be omitted. However, just because overlapping descriptions are omitted below does not mean that they are excluded.

Meanwhile, in an embodiment of the present invention, it is assumed that the digital signage 200 is provided as a separate device dv inside the unmanned store as shown in FIG. 4 . As described above, the digital signage 200 provided as a separate device dv inside the unmanned store may be provided in a fixed type, as shown in FIG. 4 according to an embodiment. In this case, the customer (cs) visiting the unmanned store may move toward the digital signage 200 and implement the above-described embodiment and the embodiment described below.

Meanwhile, according to another embodiment, the digital signage 200 may be provided as a mobile type. In this case, the customer (cs) visiting the unmanned store may not need to move toward the digital signage 200 . This is because the digital signage 200 can move toward the customer cs. Alternatively, according to another embodiment, the digital signage 200 may have a structure such as arms/legs of a robot. In this case, the customer (cs) visiting the unmanned store may purchase a product directly brought by the digital signage 200 or a product indicated by the digital signage 200 .

In this way, when the above-described customer service is performed by the digital signage 200 according to an embodiment of the present invention, from the customer's point of view, the inconvenience caused by the conventional face-to-face encounter can be minimized. Here, the inconvenience caused by face-to-face interaction may be a concept including inconvenience that may occur in the case of a clothing store, where a clerk waits next to you during fitting or finds a size for you at a clothing store. there is. Alternatively, it may be a concept that includes inconvenience for conventional hard selling.

sensor unit 210

The sensor unit 210 may be provided to detect the movement of the customer cs.

For example, the sensor unit 210 may be provided with at least one sensor capable of detecting the movement of the customer cs, for example, a sound sensor, a temperature sensor, a proximity sensor, and the like.

In other words, referring to FIG. 4 , at least one or more sensors ss as described above may be provided in the unmanned store itself, or the sensor unit 210 may be provided in the digital signage 200. There is.

Regarding the sensor unit 210, since it overlaps with the description of the sensor ss of the above-described embodiment, reference will be made to the description of the previous embodiment.

Camera unit 220

The camera unit 220 may be provided to photograph a situation in the unmanned store.

In other words, referring to FIG. 4 , at least one camera ca as described above may be provided in the unmanned store itself, or the camera unit 220 may be provided in the digital signage 200. There is.

Regarding the camera unit 220, since it overlaps with the description of the camera ca of the above-described embodiment, reference will be made to the description of the previous embodiment.

Meanwhile, according to an embodiment, the camera unit 220 may be provided for payment through the payment management unit 170 .

More specifically, as described above with reference to FIG. 6 , the payment management unit 170 converts the code (cd) for payment of the product selected by the customer (cs) to the display unit 240 of the digital signage 200. ), the camera unit 220 may photograph the customer cs.

Accordingly, of course, the image of the customer (cs) photographed through the camera unit 220 can be managed as a database through the above-described database management unit 110 and learned through the learning unit 120. .

Signage communication unit (230)

As shown in FIG. 1 , the signage communication unit 230 may communicate (cm) with the server communication unit 130 .

For the communication (cm) between the signage communication unit 230 and the server communication unit 130, the description of the communication (cm) of the above-described embodiment overlaps with that of the previous embodiment, so reference is made to the description of the previous embodiment.

display unit 240

The display unit 240 may output a learning countermeasure provided by the correspondence unit 160 .

For a series of processes for providing the learning countermeasures, the description of the previous embodiment will be referred to as a bar overlapping with the description of the above-described embodiment.

In the above, the intelligent digital signage system for unmanned stores according to an embodiment of the present invention has been described.

Hereinafter, a method of implementing an intelligent digital signage system for an unmanned store according to an embodiment of the present invention will be described. In the implementation method of the digital signage system described below, descriptions overlapping with those of the above-described embodiments may be omitted. However, just because overlapping descriptions are omitted below does not mean that they are excluded.

2 to 10 are views for explaining a method of implementing an intelligent digital signage system for an unmanned store according to an embodiment of the present invention.

Referring to FIG. 2, the implementation method of the digital signage system includes at least one of a customer response result learning step (S110), a situation acquisition step (S120), a response step (S130), and a database storage step (S140). can do.

Hereinafter, each step is explained.

Step S110

In step S110, the learning unit 120 may learn the customer correspondence result.

Here, the customer response result may mean the result rs of a series of processes for the occurrence of the situation st described above with reference to FIG. 3, the response of the store owner ow, and the response of the customer cs. .

Regarding the description with reference to FIG. 3, since it overlaps with the description of the above-described embodiment, reference will be made to the description of the previous embodiment.

Step S120

In step S120, the situation acquisition unit 140 may acquire the situation of the unmanned store.

To this end, referring to FIG. 4 , as described above, the server 200 communicates with at least one of the camera ca and the sensor ss of the unmanned store through the server communication unit 130. Of course you can.

Alternatively, the server 200 may communicate with at least one of the sensor unit 210 and the camera unit 220 of the digital signage 200 through the server communication unit 130. am.

Regarding the communication, since it overlaps with the description of the above-described embodiment, reference will be made to the description of the previous embodiment.

Step S130

In step S130, the responding unit 160 applies the seed countermeasure stored in the learning unit 120 in response to the situation of the unmanned store and provides the established learning countermeasure through the digital signage 200. can do.

For example, as described above with reference to FIG. 5 , when the first situation st1 in which the customer cs is looking for a product to purchase occurs, the situation acquisition unit 140 obtains the customer as described above. An action that appears to be looking for a specific product of (cs) can be obtained from at least one of the camera (ca, see FIG. 4) and the sensor (ss, see FIG. 4), and in the determination unit 150, the From the specific behavior of the customer cs, it can be determined that the first situation st1 is a situation in which the customer cs is looking for a product to purchase.

Accordingly, the countermeasure unit 160 provides the customer cs with a learning countermeasure corresponding to the first situation st1, that is, location information about the product to be purchased, to the display unit of the digital signage 200. It can be provided through (240).

For example, as shown in FIG. 5, the correspondence unit 160 sends a message (ms2) corresponding to a learning countermeasure for guiding the location of a product in the unmanned store, such as "The product you are looking for is located at ..." can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

Regarding the description with reference to FIG. 5, since it overlaps with the description of the above-described embodiment, reference will be made to the description of the previous embodiment.

Or, for another example, as described above with reference to FIG. 6, when the determination unit 150 determines that discount information should be provided to the customer cs as the first situation st1. , The correspondence unit 160, through the digital signage 200, provides at least one of the discount information in the unmanned store and the discount information outside the unmanned store that is discounted in connection with the unmanned store to the customer cs. can provide.

For example, as shown in FIG. 6 , the responding unit 160 sends a message corresponding to a learning countermeasure for guiding linkage discounts for products in the unmanned store, such as “The selected product is a linkage discounted product.” (ms3) can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

Regarding the description with reference to FIG. 6, since it overlaps with the description of the above-described embodiment, reference will be made to the description of the previous embodiment.

Or, for another example, as described above with reference to FIG. 7 , when the second situation st2 in which theft is predicted from the customer cs occurs, the situation obtaining unit 140 as described above. An action that appears to be looking for a specific product of the same customer cs can be obtained from at least one of the camera ca (see FIG. 4) and the sensor ss (see FIG. 4), and the determination unit 150 , From the specific behavior of the customer cs, it can be determined that the customer cs steals as the second situation st2.

Accordingly, in the response unit 160, the display unit of the digital signage 200 ( 240) can be provided.

For example, as shown in FIG. 7 , the responding unit 160 alerts the customer cs in the unmanned store to an act of theft by sounding a warning sound sr and/or "a suspicious movement has been detected". A message (ms4) corresponding to a learning countermeasure that can be given can be provided to the customer (cs) through the digital signage 200 in the form of video, text, or voice.

Regarding the description with reference to FIG. 7 , since it overlaps with the description of the above-described embodiment, reference will be made to the description of the previous embodiment.

Or, for another example, as described above with reference to FIG. 8 , in the determination unit 150, in the second situation st2, at least one or more customers cs1 and cs2 have gathered for a predetermined time or longer. When it is determined that this is the case, the responding unit 160 may provide a warning notifying the group release to the at least one or more customers through the digital signage.

For example, as shown in FIG. 8 , the corresponding unit 160 sounds a notification sound (al) and/or "This store cannot be used for purposes other than product purchase", such as at least one in the unmanned store. A message (ms5) corresponding to a learning countermeasure that induces one or more customers (cs1, cs2) to cancel the collective action is sent to the customer (cs) through the digital signage 200 in the form of video, text, or voice. can provide

Regarding the description with reference to FIG. 8, since it overlaps with the description of the above-described embodiment, reference will be made to the description of the previous embodiment.

Step S140

In step S140, the database management unit 110 may store a series of processes performed through steps S110 to S130 described above in a database.

That is, as described above, on the other hand, the database management unit 110, in the correspondence unit 160, applies the learning countermeasures established by applying the seed countermeasures of the learning unit 120 to the digital signage 200. In the case of providing to customers visiting the unmanned store through, it is possible to accumulate data for each situation generated by repeating this process and manage it as a cumulative database.

Accordingly, according to an embodiment of the present invention, the database management unit 110 can accumulate new data and manage even unexpected variable situations that may occur in the unmanned store as an accumulation database.

In addition, while the learning unit 120 repeatedly learns the learning countermeasures established by applying the seed countermeasures and undergoes trial and error, the database management unit 110 can manage the cumulative database as described above, , Ultimately, the database management unit 110 can generate and manage big data.

Accordingly, when a specific situation occurs in the unmanned store, the degree of improvement may be increased in providing a learning countermeasure in a direction in which the result rs is improved as described above.

Therefore, according to the present invention, since big data can be generated and managed for each situation of the unmanned store, by providing countermeasures optimized for the needs of customers visiting the unmanned store, customer satisfaction is improved from the customer's point of view. However, from the store owner's point of view, there is a technical effect of improving sales.

Regarding the creation and management of the database by the database management unit 110, the description of the previous embodiment is overlapped with the description of the above-described embodiment, so reference will be made to the description of the previous embodiment.

Meanwhile, according to an embodiment of the present invention, an intelligent digital signage program for an unmanned store stored in a medium linked to the server 100, for example, the digital signage 200, may be provided.

The intelligent digital signage program for the unmanned store, in the unmanned store, communicates with the server 100 based on the seed countermeasures stored for each situation of the unmanned store in the learning unit 120 of the server 100. In order to execute the step of receiving a learning countermeasure corresponding to the situation of the unmanned store, and the step of performing the provided learning countermeasure, which is determined as In at least one situation of a first situation (st1) defined as a situation of serving customers (cs) who visited the store, and a second situation (st2) defined as a situation of warning customers (cs) who visited the unmanned store. This may include executing learning countermeasures for

Here, the description of each step of the intelligent digital signage program for unmanned stores overlaps with the description of the previous embodiment, so reference will be made to the description of the previous embodiment.

In the above, the present invention has been described in detail using preferred embodiments, but the scope of the present invention is not limited to specific embodiments, and should be interpreted according to the appended claims. In addition, those skilled in the art should understand that many modifications and variations are possible without departing from the scope of the present invention.

100: Intelligent digital signage server for unmanned stores
110: database management unit
120: learning unit
130: server communication unit
140: situation acquisition unit
150: judgment unit
160: counter part
170: payment management unit
180: signage management department
200: Intelligent digital signage for unmanned stores
210: sensor unit
220: camera unit
230: signage communication unit
240: display unit
1000: Intelligent digital signage system for unmanned stores

Claims (10)

In an intelligent digital signage server for unmanned stores linked to digital signage installed in unmanned stores where product sales are performed unmanned,
a server communication unit communicating with the digital signage;
a learning unit that stores seed countermeasures for each situation of the unmanned store;
a situation acquiring unit that obtains a situation of the unmanned store;
a judgment unit for determining the situation of the unmanned store acquired by the situation acquisition unit; and
In the learning unit, a response unit that provides a learning countermeasure established by applying the seed countermeasure stored in response to the situation of the unmanned store through the digital signage;
The judge,
A first situation defined as a situation in which customers visiting the unmanned store must be served; and
a second situation defined as a situation in which a customer visiting the unmanned store should be warned; An intelligent digital signage server for unmanned stores that determines at least one of the conditions.
According to claim 1,
When the determination unit determines that the first situation is a situation in which the customer is looking for a product to purchase,
The corresponding unit provides, through the digital signage, location information on the product to be purchased to the customer, the intelligent digital signage server for an unmanned store.
According to claim 1,
When the determination unit determines that the first situation is a situation in which discount information should be provided to the customer,
The response unit provides, through the digital signage, to the customer at least one of the discount information in the unmanned store and discount information outside the unmanned store that is discounted in connection with the unmanned store, intelligent digital signage for unmanned stores server.
According to claim 1,
When the determination unit determines that the second situation is a situation in which theft is expected from the customer,
The countermeasure unit, through the digital signage, provides a warning to the customer that a suspicious movement has been detected, the intelligent digital signage server for an unmanned store.
According to claim 1,
When the determination unit determines that the second situation is a situation in which at least one or more customers have gathered in the unmanned store for a predetermined time or more;
The response unit provides, through the digital signage, a warning informing the at least one or more customers of set release, the intelligent digital signage server for unmanned stores.
According to claim 1,
Further comprising a database management unit,
The database management unit,
Managing a database for each situation in which factors for each situation of the unmanned store are considered,
The factor for each situation is,
Among the time the customer visits the unmanned store, the space where the unmanned store is prepared, the gender of the customer visiting the unmanned store, the age of the customer visiting the unmanned store, and the weather on the day the customer visits the unmanned store. Intelligent digital signage server for unmanned stores, including at least one.
According to claim 6,
The learning unit,
An intelligent digital signage server for unmanned stores that learns by linking the situational database managed by the database management unit with the seed countermeasures.
According to claim 7,
The learning unit,
An intelligent digital signage server for unmanned stores that learns in consideration of at least two or more combinations selected from the factors for each situation.
According to claim 1,
The unmanned store,
An intelligent digital signage server for unmanned stores, including at least one of a meal kit store, a mart, a clothing store, and a bookstore.
In an intelligent digital signage program for unmanned stores linked to digital signage installed in unmanned stores where product sales are performed unmanned,
communicating with the server;
receiving, from the learning unit of the server, a learning countermeasure established by applying a seed countermeasure stored for each situation of the unmanned store in response to the situation of the unmanned store; and
Performing the provided learning countermeasure; stored in a medium to execute,
The step of performing the learning countermeasure,
A first situation defined as a situation in which customers visiting the unmanned store are served; and
a second situation defined as a situation in which a customer visiting the unmanned store is warned; Intelligent digital signage program for unmanned stores, including executing a learning countermeasure for at least one of the situations.

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