KR20230075305A - Apparatus for providing occupancy rate improvement solution and occupancy rate improvement system using the same - Google Patents

Abstract

A device for providing a reservation rate increasing solution comprises: one or more memories which store instructions to perform the operation of the reservation rate increasing solution; and one or more processors connected to the one or more memories and configured to execute the instructions. The reservation rate increasing solution performed by the processors comprises the operations of: receiving first information including service provision information and second information including service reservation status information from a host terminal; transmitting the first information and the second information received from the host terminal to a plurality of reservation service providing servers; receiving a plurality of pieces of third information including reservation request information of a guest from the plurality of reservation service providing servers; generating fourth information which updates the second information based on the received plurality of pieces of third information; generating fifth information which updates the first information based on the fourth information; and transmitting the fourth information and the fifth information to the host terminal and the plurality of reservation service providing servers. The present invention can improve a reservation rate by changing and managing service provision information in real time according to the reservation rate.

Description

Reservation rate improvement solution providing device and reservation rate improvement system including the same

The present invention relates to a device for providing a reservation rate improvement solution and a reservation rate improvement system including the device.

In the past, in order to reserve travel products or accommodations, it was necessary to directly contact hotels, travel agencies, service providers, service sales agencies, etc. or check the type, price, and availability of service products through its own website.

With the development of Internet technology and the spread of communication devices such as smartphones, services have appeared that provide travel products or accommodation information to consumers in partnership with multiple service providers, and allow consumers to compare multiple service providers and make reservations.

However, since these reservation agency services present price information and reservation status information according to data stored in each server, the price information and reservation status information of actual service providers cannot be reflected in real time.

In addition, with the development of the sharing economy, the sharing accommodation industry appeared, and small lodging service providers appeared on a large scale. I had difficulty reconciling.

An object of the present invention is to provide a device capable of improving a reservation rate of a service provider and a system for improving a reservation rate including the same.

In addition, an object of the present invention is to provide a reservation rate improvement system capable of simultaneously exposing rooms to multiple reservation agency services at the same time and managing reservation situations in real time without dividing owned rooms by sales channel by utilizing API interworking technology.

An apparatus for providing a reservation rate improvement solution according to an embodiment of the present invention includes one or more memories for storing instructions to perform an operation of the reservation rate improvement solution, and one or more processors connected to the one or more memories and configured to execute the instructions. can include The reservation rate improvement solution performed by the processor includes an operation of receiving first information including service provision information and second information including service reservation status information from a host terminal, the first information received from the host terminal and the An operation of transmitting the second information to a plurality of reservation service providing servers, an operation of receiving a plurality of third information including reservation request information of a guest from a plurality of reservation service providing servers, based on the received plurality of third information Generating fourth information by updating the second information, generating fifth information by updating the first information based on the fourth information, and hosting the fourth information and the fifth information. It may include an operation of transmitting to the terminal and a plurality of reservation service providing servers.

The reservation rate improvement solution performed by the processor may include receiving sixth information including reservation cancellation request information of a guest from the plurality of reservation service providing servers, and the fourth information based on the received sixth information. Generating 7th information by updating , generating 8th information by updating the 5th information based on the 7th information, and converting the 7th and 8th information to a host terminal and a plurality of reservation services. An operation of transmitting to the providing server may be further included.

The operation of generating the fourth information includes an operation of collecting the plurality of third information in units of a predetermined time and comparing the contents of each of the third information, and when the contents of each of the third information do not overlap, Generating fourth information, and rejecting approval of third information received later when contents of the third information overlap, and generating the fourth information based on first received third information.

The operation of generating the fifth information may include an operation of calculating a first weight by comparing the second information with the fourth information, and an operation of correcting the first information according to the first weight. .

The operation of generating the eighth information may include an operation of calculating a second weight by comparing the fourth information with the seventh information, and an operation of correcting the fifth information according to the second weight. .

The reservation rate improvement system according to an embodiment of the present invention connects to the reservation rate improvement solution performed by the reservation rate improvement solution providing device according to any one of claims 1 to 4 and the reservation rate improvement solution providing device. and receiving the first information and the second information from a host terminal for transmitting the first information and the second information to the reservation rate improvement solution, and the reservation rate improvement solution providing device; 3 Includes a reservation service providing server generating and transmitting information to the reservation rate improving solution providing device, and a guest terminal accessing the reservation service providing server to check the first information and the second information and requesting a reservation can do.

The present invention can improve the reservation rate by simultaneously exposing a plurality of reservation agency services and unifying management.

The present invention can improve the reservation rate by changing and managing service provision information in real time according to the reservation rate.

1 is a diagram showing the configuration of a reservation rate improvement system according to an embodiment of the present invention;
2 is a diagram showing the configuration of an apparatus for providing a reservation rate improvement solution according to an embodiment of the present invention;
3 is an operation flow diagram of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to an embodiment of the present invention;
4 is a flowchart of an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention;
5 is an operation flowchart of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention;
6 is a flowchart of an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention;
7 is a flowchart illustrating an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention.

Advantages and features of the present invention, and methods of achieving them, will become clear with reference to the detailed description of the following embodiments taken in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and can be implemented in various forms, only the present embodiments are intended to complete the disclosure of the present invention, and those of ordinary skill in the art to which the present invention belongs It is provided to fully inform the person of the scope of the invention, and the scope of the invention is only defined by the claims.

In describing the embodiments of the present invention, detailed descriptions of well-known functions or configurations will be omitted unless actually necessary in describing the embodiments of the present invention. In addition, terms to be described later are terms defined in consideration of functions in the embodiment of the present invention, which may vary according to the intention or custom of a user or operator. Therefore, the definition should be made based on the contents throughout this specification.

The functional blocks shown in the drawings and described below are only examples of possible implementations. Other functional blocks may be used in other implementations without departing from the spirit and scope of the detailed description. Also, while one or more functional blocks of the present invention are represented as separate blocks, one or more of the functional blocks of the present invention may be a combination of various hardware and software configurations that perform the same function.

In addition, the expression that certain components are included simply indicates that the corresponding components exist as an open expression, and should not be understood as excluding additional components.

Furthermore, it should be understood that when a component is referred to as being connected or connected to another component, it may be directly connected or connected to the other component, but other components may exist in the middle.

In addition, expressions such as 'first and second' are expressions used only to classify a plurality of components, and do not limit the order or other characteristics between the components.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

1 is a diagram showing the configuration of a reservation rate improvement system according to an embodiment of the present invention.

Referring to FIG. 1, the reservation rate improvement system according to an embodiment of the present invention includes a reservation rate improvement solution providing device 100, a host terminal 200, a reservation service providing server 300, and a guest terminal 400. can include

The host device 200 may include a device of a service provider. Service providers may include accommodation providers such as hotels and resorts, travel agencies that provide tour programs, education companies that provide experience programs, airlines, car rental companies, and the like.

The host device 200 may store an application prepared to access the reservation rate improvement solution performed by the reservation rate improvement solution providing device. Service provision information and service reservation status information provided by a service provider may be transmitted through the application. The service provision information may include the contents of the service, the date and time of the service, the quantity of the service, options, prices, and the like.

The reservation service providing server 300 may include a server of an online reservation service provider. Online reservation service providers may include accommodation reservation platform operators such as hotels and resorts, program reservation platform operators such as tour programs and experience programs, and reservation platform operators such as airline tickets and rental cars.

The reservation service providing server 300 receives information such as the contents of the service provided by the host terminal 200, the date and time of provision, the quantity provided, options, and price from the reservation rate improvement solution providing device 100 and exposes it to the consumer. can advertise The reservation service providing server 300 may receive a reservation request, reservation change request, or reservation cancellation request from the guest terminal 400 .

The guest device 400 may include a device of a user who wants to purchase a service provided by the host device 200 . The guest terminal 400 may include various forms such as a computer capable of online access, a smart phone, and a tablet PC. The guest device 400 may connect to the reservation service providing server 300 to check service provision information provided by a plurality of host devices, and make a reservation request, cancellation or change request.

The apparatus 100 for providing a reservation rate improvement solution may approve or reject the reservation request information of the guest terminal 400 received from the reservation service providing server 300 based on the service provision information received from the host terminal 200. . The apparatus 100 for providing a reservation rate improvement solution renews the service provision information provided by the host terminal 200 according to the approval or rejection of the reservation request of the guest terminal 400 so that the host terminal 200 and the reservation service providing server 300 ) can be sent.

A plurality of host terminals 200 may access the reservation rate improvement solution providing device 100 . A plurality of reservation service providing servers 300 may access the reservation rate improving solution providing device 100, and the reservation rate improving solution providing device 100 provides a plurality of reservation services with service providing information received from the host terminal 200. It can be simultaneously transmitted to the server 300. The apparatus 100 for providing a reservation rate improvement solution transmits updated service provision information according to the reservation request of the guest terminal 400 received from the plurality of reservation service providing servers 300 to the host terminal 100 and the plurality of reservation service providing servers ( 300) in real time.

The host terminal 200, the reservation rate improvement solution providing device 100, the reservation service providing server 300, and the guest terminal 400 may be interconnected through a communication network. The communication network means a connection path for transmitting and receiving data between each component of the reservation rate improvement system. For example, communication networks include wired networks such as LANs (Local Area Networks), WANs (Wide Area Networks), MANs (Metropolitan Area Networks), and ISDNs (Integrated Service Digital Networks), wireless LANs, wireless LANs, CDMA, Bluetooth, and satellite communications. It may cover networks, but the range of communication networks applicable to the present invention is not limited thereto.

2 is a diagram showing the configuration of an apparatus for providing a reservation rate improvement solution according to an embodiment of the present invention.

Referring to FIG. 2, an apparatus for providing a reservation rate improvement solution according to an embodiment of the present invention includes one or more memories 110, a processor 120, an input interface device 130, an output interface device 140, a storage device ( 150) and a network interface device 160. Each component of the device for providing a reservation rate improvement solution may communicate with each other through the bus 170 . The reservation rate improvement solution providing device may be connected to the network through the network interface device 160 .

The processor 120 may include a semiconductor device that executes commands to perform operations of the reservation rate improvement solution stored in the memory 120 or the storage 150 . The processor 120 may include a central processing unit (CPU), a graphics processing unit (GPU), or a dedicated processor on which operations according to embodiments of the present invention are performed.

The memory 110 and the storage device 150 may include at least one of volatile storage media and non-volatile storage media. The memory 110 may include one of read only memory (ROM) and random access memory (RAM). The storage device 150 may include various memory cards such as a flash-memory, a hard disk drive (HDD), a solid state drive (SSD), or an SD card.

3 is a flowchart of an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to an embodiment of the present invention.

Referring to FIG. 3 , the reservation rate improvement solution according to an embodiment of the present invention may receive first information including service provision information and second information including service reservation status information from a host terminal (S1010). . The host terminal may generate the first information and the second information through an application accessing the reservation rate improvement solution. The service provision information may include the contents of the service, the date and time of the service, the quantity of the service, options, prices, and the like. Service provision information of the host device may vary according to circumstances of a service provider (host) and provision time (season).

The reservation rate improvement solution may transmit the first information and the second information received from the host terminal to a plurality of reservation service providing servers (S1020). The reservation rate improvement solution providing device may provide the first information and the second information to the reservation service providing server by utilizing API (Application Programming Interface) linkage technology. The reservation rate improvement solution providing device may simultaneously transmit information of the host terminal to a plurality of reservation service providing servers.

The reservation service providing server may process the first information and the second information provided through the API of the reservation rate improvement solution and provide service provision information and reservation status of the service provider (host) to the guest terminal.

A guest who wants to use the host's service can connect to the reservation service providing server through the guest terminal, check the host's service provision information and reservation status, and request a reservation. The reservation request information of the guest terminal may include information about the scheduled use service and date and time of the guest scheduled to be used.

The reservation service providing server may generate third information including reservation request information of the guest terminal and transmit the third information to the reservation rate improving solution providing device. A plurality of reservation service providing servers may simultaneously receive reservation request information from a plurality of guest terminals, generate a plurality of third information, and transmit the generated third information to the reservation rate improving solution providing device. The reservation rate improvement solution may receive third information including reservation request information of a guest from a plurality of reservation service providing servers (S1030).

The reservation rate improvement solution may generate fourth information by updating the second information based on the received plurality of third information (S1040). The reservation rate improvement solution may generate fourth information by updating service reservation status information according to the reservation request information of the guest included in the third information. The fourth information may include service reservation status information with an increased reservation rate.

The reservation rate improvement solution may generate fifth information by updating the first information based on the fourth information in which the service reservation status information is updated (S1050). The reservation rate improvement solution may generate fifth information in which service provision contents or prices are modified according to the service reservation status information included in the fourth information. Fifth information may include service provision information for which a price has been increased.

The reservation rate improvement solution may transmit fourth information and fifth information to the host terminal and a plurality of reservation service providing servers (S1060). The reservation rate improvement solution transmits 4th information including updated service reservation status information and 5th information including updated service provision information to the host terminal providing the service and transmits them to a plurality of reservation service providing servers in real time. information can be updated.

Through this, the guest terminal can obtain the same service provision information and reservation status information even when accessing any reservation service providing server among a plurality of reservation service providing servers. The host terminal can simultaneously expose service provision contents through a plurality of reservation service providing servers, and can manage the service at once without dividing the service for each reservation service providing server.

For example, an accommodation service provider (host) that operates a plurality of rooms may provide all rooms to a plurality of reservation service providers through a reservation rate improvement solution, rather than dividing the rooms and providing them to the reservation service provider. Accordingly, even an accommodation service provider operating a small number of rooms can improve a reservation rate through a plurality of reservation service providers.

4 is a flowchart illustrating an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention.

Referring to FIG. 4 , the reservation rate improvement solution performed by the processor of the apparatus for providing a reservation rate improvement solution may receive sixth information including reservation cancellation request information of a guest from a plurality of reservation service providing servers (S1070). A guest who wants to cancel the use of the host's service can access the reservation service providing server through the guest terminal and request cancellation of the reservation. The reservation service providing server may generate sixth information including reservation cancellation request information of the guest terminal and transmit it to the reservation rate improving solution providing device.

The reservation rate improvement solution may generate seventh information by updating the fourth information based on the received sixth information (S1080). The reservation rate improvement solution may generate seventh information by updating service reservation status information according to the guest's reservation cancellation request information included in the sixth information. The seventh information may include service reservation status information with a reduced reservation rate.

The reservation rate improvement solution may generate eighth information by updating the fifth information based on the seventh information in which the service reservation status information is updated (S1090). The reservation rate improvement solution may generate fifth information in which service provision contents or prices are modified according to the service reservation status information included in the seventh information. The eighth information may include service provision information including a lowered price or more service provision information.

The reservation rate improvement solution may transmit seventh information and eighth information to the host terminal and a plurality of reservation service providing servers (S1100). The reservation rate improvement solution transmits 7th information including updated service reservation status information and 8th information including updated service provision information to the host terminal providing the corresponding service and transmits them to a plurality of reservation service providing servers in real time. information can be updated.

If the reservation rate goes down due to the cancellation of the reservation by the guest, the reservation rate improvement solution can improve the reservation rate again by modifying the competitive service provision contents or service provision information at a competitive price and providing it through multiple reservation service providing servers. there is.

5 is an operation flowchart of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention.

Referring to Figure 5, the operation of generating the fourth information of the reservation rate improvement solution of the present invention (S1040) collects a plurality of third information in predetermined time units and compares the contents of each third information (S1041) , When the content of each third information does not overlap, fourth information is generated, and when the contents of the third information overlap, approval of the third information received later is rejected and the fourth information is based on the first received third information. It may include an operation of generating (S1042).

The reservation rate improvement solution reflects the third information received from the reservation service providing server in real time to generate the fourth information and transmit it to a plurality of reservation service providing servers, but to provide more stable fourth information, the plurality of information is provided in predetermined time units. After collecting and comparing the third information of the fourth information may be generated.

If the contents of the reservation request included in the plurality of third information do not overlap each other, fourth information reflecting all of them may be generated. Meanwhile, when the contents of the reservation request included in the plurality of third information overlap each other, approval of the reservation request received later may be rejected and fourth information may be generated according to the reservation request information received earlier. The reservation rate improvement solution may generate fourth information in units of several seconds and transmit it to a plurality of reservation service providing servers together with approval or rejection information of the third information.

6 is a flowchart of an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention.

Referring to Figure 6, the operation of generating the fifth information of the reservation rate improvement solution of the present invention (S1050) compares the second information and the fourth information to calculate a first weight (S1051), and according to the first weight It may include an operation of modifying the first information (S1052). The reservation rate improvement solution may compare the existing service reservation status information included in the second information and the updated service reservation status information included in the fourth information to calculate a first weight for updating the service provision information.

When the reservation rate increases by comparing the second information with the fourth information, a first weight may be calculated to increase the service provision price. Factors for calculating the first weight may include a reservation rate increase rate, a reservation request period, a reservation request time, and a reservation request quantity. For example, in the case of a lodging provider, the price is adjusted according to the remaining vacancy rate, but in special cases such as group reservations where the reservation request cycle is short or the number of reservation requests is large at once, and how long the service delivery date is left, the weighted value is taken into account. can be calculated.

After the first information is modified by the first weight to generate fifth information, and there is a change in the first weight calculation factor after transmission, the fifth information may be modified again by modifying the first weight. For example, if the reservation request period increases after the fifth information is generated or the service provision date approaches, the fifth information may be modified by modifying the first weight to improve the reservation rate.

7 is a flowchart illustrating an operation of a reservation rate improvement solution performed by a processor of an apparatus for providing a reservation rate improvement solution according to another embodiment of the present invention.

Referring to FIG. 7, in the operation of generating the eighth information of the reservation rate improvement solution of the present invention (S1090), the fourth information and the seventh information are compared to calculate the second weight (S1091), and according to the second weight An operation of modifying the fifth information (S1092) may be included. The reservation rate improvement solution may compare the existing service reservation status information included in the fourth information with the updated service reservation status information included in the seventh information to calculate a second weight for updating the service provision information.

When the reservation rate decreases by comparing the fourth information with the seventh information, a second weight may be calculated to lower the service provision price. Factors for calculating the second weight may include a reservation rate decrease rate, a reservation cancellation request period, a reservation cancellation request time, and a quantity of reservation cancellation requests. For example, in the case of an accommodation provider, the price is adjusted according to the remaining vacancy rate, but in special cases where the cycle of cancellation requests is short, such as group reservation cancellation, or the number of cancellation requests is large at once, and how long the service delivery date is left The weight can be calculated considering the timing.

If the fifth information is modified by the second weight to generate the eighth information, and there is a change in the second weight calculation factor after transmitting the second weight, the eighth information may be modified again by modifying the second weight. For example, if the reservation request period increases after the eighth information is generated or the service provision date approaches, the second weight may be modified to correct the eighth information in order to improve the reservation rate.

The above-described embodiments of the present invention may be implemented through various means. For example, embodiments of the present invention may be implemented by hardware, firmware, software, or a combination thereof.

In the case of hardware implementation, the method according to the embodiments of the present invention includes one or more ASICs (Application Specific Integrated Circuits), DSPs (Digital Signal Processors), DSPDs (Digital Signal Processing Devices), PLDs (Programmable Logic Devices) , Field Programmable Gate Arrays (FPGAs), processors, controllers, microcontrollers, microprocessors, etc.

In the case of implementation by firmware or software, the method according to the embodiments of the present invention may be implemented in the form of a module, procedure, or function that performs the functions or operations described above. A computer program in which software codes and the like are recorded may be stored in a computer readable recording medium or a memory unit and driven by a processor. The memory unit may be located inside or outside the processor and exchange data with the processor by various means known in the art.

In addition, combinations of each block of the block diagram and each step of the flowchart attached to the present invention may be performed by computer program instructions. Since these computer program instructions may be loaded into an encoding processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, the instructions executed by the encoding processor of the computer or other programmable data processing equipment are each block or block diagram of the block diagram. Each step in the flow chart creates means for performing the functions described. These computer program instructions may also be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular way, such that the computer usable or computer readable memory It is also possible for the instructions stored in to produce an article of manufacture containing instruction means for performing the function described in each block of the block diagram or each step of the flow chart. The computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to generate computer or other programmable data processing equipment. It is also possible that the instructions performing the processing equipment provide steps for executing the functions described in each block of the block diagram and each step of the flowchart.

In addition, each block or each step may represent a module, segment or piece of code that contains one or more executable instructions for executing a specified logical function. It should also be noted that in some alternative embodiments it is possible for the functions recited in blocks or steps to occur out of order. For example, two blocks or steps shown in succession may in fact be performed substantially concurrently, or the blocks or steps may sometimes be performed in reverse order depending on their function.

As such, those skilled in the art to which the present invention pertains will be able to understand that the present invention may be embodied in other specific forms without changing its technical spirit or essential features. Therefore, the embodiments described above should be understood as illustrative in all respects and not limiting. The scope of the present invention is indicated by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalent concepts should be construed as being included in the scope of the present invention. .

100: Reservation rate improvement solution providing device
110: memory
120: processor
130: input interface device
140: output interface device
150: storage device
160: network interface device
170: bus
200: host terminal
300: reservation service providing server
400: guest terminal

Claims (6)

In the reservation rate improvement solution providing device,
One or more memories for storing instructions to perform the operation of the reservation rate improvement solution; and
one or more processors connected to the one or more memories and configured to execute the instructions;
The reservation rate improvement solution performed by the processor,
receiving first information including service provision information and second information including service reservation status information from a host terminal;
transmitting the first information and the second information received from the host terminal to a plurality of reservation service providing servers;
receiving a plurality of pieces of third information including reservation request information of a guest from a plurality of reservation service providing servers;
generating fourth information obtained by updating the second information based on the received plurality of third information;
generating fifth information obtained by updating the first information based on the fourth information; and
and transmitting the fourth information and the fifth information to a host terminal and a plurality of reservation service providing servers. According to claim 1,
The reservation rate improvement solution performed by the processor,
receiving sixth information including reservation cancellation request information of a guest from the plurality of reservation service providing servers;
generating seventh information obtained by updating the fourth information based on the received sixth information;
generating eighth information obtained by updating the fifth information based on the seventh information; and
and transmitting the seventh information and the eighth information to a host terminal and a plurality of reservation service providing servers. According to claim 1,
The operation of generating the fourth information,
an operation of collecting the plurality of pieces of third information in units of a predetermined time and comparing contents of each piece of third information; and
If the content of each of the third information does not overlap, the fourth information is generated, and if the content of the third information overlaps, approval of the third information received later is rejected, and based on the third information received first, the fourth information is generated. Operation of generating the fourth information; Reservation rate improvement solution providing device including. According to claim 1,
The operation of generating the fifth information,
calculating a first weight by comparing the second information with the fourth information; and
Reservation rate improvement solution providing device comprising a; operation of modifying the first information according to the first weight. According to claim 2,
The operation of generating the eighth information,
calculating a second weight by comparing the fourth information with the seventh information; and
Reservation rate improvement solution providing device comprising a; operation of modifying the fifth information according to the second weight. A reservation rate improvement solution providing device according to any one of claims 1 to 4;
a host terminal for storing an application accessing a reservation rate improvement solution performed by the reservation rate improvement solution providing device and transmitting the first information and the second information to the reservation rate improvement solution;
a reservation service providing server that receives the first information and the second information from the reservation rate improving solution providing device, and generates and transmits the third information to the reservation rate improving solution providing device; and
A reservation rate improvement system comprising: a guest terminal accessing the reservation service providing server, checking the first information and the second information, and performing a reservation request.

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