KR20230074986A - Tourist luggage storage and transportation service system that can be monitored - Google Patents

Abstract

The present invention relates to a tourist service system, and in particular, a service platform collects and analyzes situation data related to tourist services, including storage and transportation of luggage, in real time or periodically to generate analysis result data for tourist services in real time, and tourists By configuring to have a monitoring module that performs an operation of monitoring the state of the service, it is possible to quickly identify irregularities that adversely affect tourist services and quickly remove and solve the irregularities to improve the quality of tourist services It relates to a tourist baggage storage and transport service system that can be monitored.
Components constituting the tourist luggage storage and transportation service system capable of monitoring according to the present inventors include: a service platform for providing at least one service among luggage storage and transport services to tourists in the tourist service system; a tourist terminal allowing a tourist to access the service platform and request at least one of luggage storage and transportation services; a storage box IoT device that communicates with the service platform to control the operation of the luggage storage box selected or designated by the tourist through the service platform and transmits state information; It is configured to include a carrier terminal that enables a baggage carrier to request baggage transportation by accessing the service platform, wherein the service platform collects situation data related to tourist services including storage and transportation of the baggage in real time or periodically. It is characterized in that it is provided with a monitoring module that performs an operation of generating analysis result data on tourist services in real time after analysis and monitoring the state of tourist services.

Description

Tourist luggage storage and transportation service system that can be monitored}

The present invention relates to a tourist service system, and in particular, a service platform collects and analyzes situation data related to tourist services, including storage and transportation of luggage, in real time or periodically to generate analysis result data for tourist services in real time, and tourists By configuring to have a monitoring module that performs an operation of monitoring the state of the service, it is possible to quickly identify irregularities that adversely affect tourist services and quickly remove and solve the irregularities to improve the quality of tourist services It relates to a tourist baggage storage and transport service system that can be monitored.

Along with the rapid development of the travel industry, many travelers traveling around the world have a desire to travel independently without the guidance of a guide. However, when traveling to an unfamiliar area without a guide, problems such as travel accidents may occur, and since there is little information about the area, there is a limit in that passive or inefficient travel schedules are planned.

In order to solve this problem, Republic of Korea Patent Registration No. 10-1190638 (hereinafter referred to as "prior art document") enables travelers to easily obtain local information in a travel area so that they can travel efficiently, A method for providing local information, enabling efficient promotion of tourism products and enabling identification and analysis of travel routes of travelers by providing local information at the place where the traveler is located, a web server used therein, and a mobile terminal is proposing

By the way, there is a high response to the luggage storage and delivery service provided by airports in world-class tourist cities, but it is limited to airports, so inconvenience due to carrier transportation is always inherent when visiting domestic tourist destinations (Gangneung, etc.) There are many problems due to city holidays or temporary holidays, and problems due to non-provision of standby conditions.

To solve these inconveniences and to provide tourist carrier storage and transportation services as one of the integrated tourism services of tourist cities, it will contribute to revitalizing the economy of the tourist area by providing information on the status of visiting restaurants, such as relieving the inconvenience of tourists and providing opportunities to visit tourist destinations. Although the need arises, a solution to solve this problem has not been provided.

In addition, even if the carrier transport service is used separately, since the transport status of the carrier cannot be checked, tourism cannot proceed smoothly due to worries about the carrier transport status, and there is a problem in that one cannot smoothly operate one's own schedule.

In addition, the transportation of tourists' luggage may be delayed depending on various environmental factors, such as traffic and weather conditions, and as a result, the schedule of tourists may be adversely affected, thus providing smooth and satisfactory services to tourists. A problem arises that cannot be

In particular, in the prior art, situational data on tourist services, including storage and transportation of luggage, is collected in real time or periodically and then analyzed to generate analysis result data on tourist services in real time and monitor the status of tourist services. can't Therefore, it is not possible to identify the causes of irregularities that adversely affect tourist services, and the causes of irregularities cannot be quickly removed and resolved. As a result, the quality of tourist services is deteriorated.

Republic of Korea Patent Registration No. 10-1190638 (Publication date: October 15, 2012, Title of invention: Method for providing local information for tourists, web server used therein, and mobile terminal)

The present invention was created to solve the problems of the prior art as described above, and the service platform collects and analyzes situation data related to tourist services including storage and transportation of luggage in real time or periodically to provide information about tourist services in real time. By constructing a monitoring module that generates analysis result data and performs an operation of monitoring the status of tourist services, it is configured to quickly identify irregularities that adversely affect tourist services, and quickly remove and solve the irregularities to improve the quality of tourist services. Its purpose is to provide a tourist baggage storage and transport service system that can be monitored to improve quality.

In order to solve the above problems, the present inventors propose a component constituting a tourist luggage storage and transport service system capable of monitoring. platform; a tourist terminal allowing a tourist to access the service platform and request at least one of luggage storage and transportation services; a storage box IoT device that communicates with the service platform to control the operation of the luggage storage box selected or designated by the tourist through the service platform and transmits state information; It is configured to include a carrier terminal that enables a baggage carrier to request baggage transportation by accessing the service platform, wherein the service platform collects situation data related to tourist services including storage and transportation of the baggage in real time or periodically. It is characterized in that it is provided with a monitoring module that performs an operation of generating analysis result data on tourist services in real time after analysis and monitoring the state of tourist services.

Here, the monitoring module includes a control unit, a collection unit that collects situation data related to tourist services including storage and transportation of the luggage under the control of the control unit, and analyzes the situation data under the control of the control unit to analyze the analysis result data. An analysis unit that generates an analysis unit, a visualization unit that visualizes and displays the analysis result data under the control of the control unit, and an alarm unit that generates an alarm when an abnormal condition occurs in the tourist service under the control of the control unit. to be characterized

Here, the data as a result of the analysis is whether the locker is broken, the use reservation rate of the locker, whether the baggage carrier has been assigned, whether the baggage transport scheduling has been determined, whether the baggage has arrived at the time and place requested by the tourist, the service It is characterized in that it includes at least one of whether or not the status information of the restaurant equipped with the restaurant IoT device communicating with the platform is updated, and whether the status information of the tourist attraction equipped with the IoT device communicating with the service platform is updated.

According to the tourist luggage storage and transport service system capable of monitoring by the present inventor having the above problems and solution means, the service platform collects situation data related to tourist services including storage and transportation of luggage in real time or periodically and then analyzes them in real time. Since it is configured to have a monitoring module that generates analysis result data for tourist services and performs operations to monitor the status of tourist services, it is possible to quickly identify irregularities that adversely affect tourist services and quickly remove irregularities. and solution to improve the quality of tourist service.

1 is a block diagram of a tourist baggage storage and transport service system capable of monitoring according to an embodiment of the present invention.
2 is a detailed configuration block diagram of a service platform constituting a tourist baggage storage and transport service system capable of monitoring according to an embodiment of the present invention.
3 is a detailed configuration block diagram of a monitoring module included in a service platform constituting a tourist baggage storage and transportation service system capable of monitoring according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a preferred embodiment of a tourist baggage storage and transport service system capable of monitoring the present inventors having the above problems, solutions and effects will be described in detail with reference to the accompanying drawings.

Since the present invention can apply various transformations and have various embodiments, specific embodiments will be illustrated in the drawings and described in detail in the detailed description. Effects and features of the present invention, and methods for achieving them will become clear with reference to the embodiments described later in detail together with the drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various forms.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings, and when describing with reference to the drawings, the same or corresponding components are assigned the same reference numerals, and overlapping descriptions thereof will be omitted. .

In the following embodiments, terms such as include or have mean that features or components described in the specification exist, and do not preclude the possibility that one or more other features or components may be added.

In the drawings, the size of components may be exaggerated or reduced for convenience of description. For example, since the size and thickness of each component shown in the drawings are arbitrarily shown for convenience of description, the present invention is not necessarily limited to the illustrated bar.

When an embodiment is otherwise implementable, a specific sequence of operations may be performed differently from the described sequence. For example, two operations described in succession may be performed substantially simultaneously, or may proceed in an order reverse to the order described.

1 is a block diagram of a tourist luggage storage and transportation service system capable of monitoring according to an embodiment of the present invention, and FIG. 2 is a service platform constituting the tourist luggage storage and transportation service system capable of monitoring according to an embodiment of the present invention. It is a detailed configuration block diagram.

As shown in FIGS. 1 and 2 , the monitoring-enabled tourist luggage storage and transportation service system 100 according to an embodiment of the present invention provides at least one service of luggage storage and luggage transportation for tourists with luggage. A platform 10, a tourist terminal 50 for requesting at least one of baggage storage and transport services through the service platform 10, and baggage selected or designated by a tourist through the service platform 10 A storage box IoT device 70 that controls the storage box 1 as a whole and a request for carrying out baggage delivery through the service platform 10, and the baggage stored in the baggage storage box 1 selected or designated by the carrier is transported. The service platform 10 collects and analyzes situation data related to tourist services, including storage and transportation of luggage, in real time or periodically, and then provides real-time tourist services. Equipped with a monitoring module 200 that generates analysis result data for and performs an operation of monitoring the state of tourist service.

In addition, it is configured to include an environment information providing server 45 that provides environment information to the service platform 10. Furthermore, when the baggage is transported by the baggage carrier, the GPS tracker 40 communicates with the service platform 10 and transmits location information of the transported baggage to the service platform 10. It consists of

The service platform 10 performs an operation of providing at least one service among storage and transportation services of luggage carried by tourists. That is, through the service platform 10, the tourist can receive a service related to the storage of his or her luggage, and furthermore, the tourist's luggage stored in the locker 10 can be transported to a place desired by the tourist. available services can be provided.

The service platform 10 has a baggage transport scheduling unit 14 that schedules a transport method for transporting a tourist's baggage based on the baggage information provided from the tourist terminal 50 and the environment information provided from the environment information providing server 45. ) is provided. Through this, the service platform 10 allows the tourist's baggage to arrive accurately and safely at the time and place requested by the tourist without delay.

The service platform 10 can perform data communication with the tourist terminal 50, the carrier terminal 60, and the environment information providing server 45 through various wired and wireless communication methods, for example, wireless Internet communication, , The storage IoT device 70 and the GPS tracker 40 and the restaurant IoT device 80 and tourist destination IoT device 90, which will be described later, have various wireless communication methods, for example, LoRa communication, which is an IoT communication network. Data communication can be performed through

The service platform 10 basically provides information on the status of lockers (locker placement location information, locker identification information, reservation availability information, use availability information) of lockers located at various lockbox 1 placement locations (airports, train stations, bus terminals, etc.) information) is stored and managed.

The service platform 10 can provide information on the current status of the locker at the request of the tourist through data communication with the tourist terminal 50, and at the request of the tourist, the reservation and payment process for the locker, and the stored It is possible to carry out a process of reserving baggage transport and paying for it, and through data communication with the carrier terminal 60, at least one of the baggage transport reservations can be selected or designated according to the carrier's request. A detailed configuration and detailed description of the service platform 10 in this regard will be described later.

The tourist terminal 50 performs an operation allowing the tourist to access the service platform 10 and request at least one service among storage and delivery services of the baggage he or she possesses. The tourist terminal 50 can be applied to any terminal possessed by the tourist and capable of accessing the service platform 10, and for example, a mobile phone such as a smart phone or a desktop capable of internet communication. can

The tourist terminal 50 is basically equipped with a web browser or connection application capable of accessing the service platform 10 . That is, the tourist can access the service platform 10 using the tourist terminal 50. After the tourist accesses the service platform 10 through the tourist terminal 50, the service platform ( 10), you can check the current status of the storage box, and among the storage boxes (1) placed in various places, place it in the place closest to your location or the place you want (airport, railway station, terminal, etc.) It is possible to proceed with a reservation procedure for use by selecting and designating any one of the stored storage boxes (1). In addition, after accessing the service platform 10 through the tourist terminal 50, the tourist may perform a reservation procedure for transporting luggage managed in the locker separately from or subsequent to the reservation procedure for using the locker. .

The tourist terminal 50 needs to input basic information requested by the service platform 10 in the process of reserving the use of the locker and/or reserving the baggage transportation. For example, according to the request of the service platform 10, the tourist terminal 50 must input and transmit information about tourist member information, name, age, gender, movement route, and the like. On the other hand, when the reservation for using the locker is completed, the tourist terminal 50 receives a password for the locker directly designated by the tourist from the service platform 10 or gives a password for the locker for tourists arbitrarily designated by the service platform 10. receive

The tourist locker password is information necessary for the tourist to open the reserved locker, and the service platform 10 transmits the tourist locker password to the locker IoT device 70, and the locker IoT device (70) stores and manages the password of the locker for tourists corresponding to the corresponding locker. Thereafter, the locker IoT device 70 determines that the tourist locker password entered by the tourist when the tourist arrives at the locker directly or through a user interface provided in the vicinity of the locker is stored and managed by the tourist locker password. Controls so that the storage box can be opened only when it matches with.

The locker IoT device 70 communicates with the service platform 10 to control the operation of the luggage locker 1 selected or designated by the tourist through the service platform 10 and to transmit status information. carry out

The storage box IoT device 70 may be placed directly on or near a plurality of storage boxes 1 arranged in a specific place. The storage box IoT device 70 may be arranged in a one-to-one correspondence with each storage box 1, or may be arranged to enable integrated management of a plurality of storage boxes.

As shown in FIG. 1, the storage box 1 may be composed of a plurality, and each storage box 1 may correspond one-to-one to the storage box IoT device 70, in which case the storage box IoT device 70 may be separately disposed near the storage box 1, but is preferably mounted directly on the corresponding storage box 1 itself.

In addition, the plurality of storage boxes 1 do not correspond to the storage box IoT device 70, but are arranged to be integratedly managed by one specific storage box IoT device 70. In this case, the one specific storage box IoT device 70 is arranged to integrate and manage a plurality of storage boxes 1, in this case, the storage box IoT device 70 is located near the plurality of storage boxes 1 It is preferable to arrange separately.

The storage box IoT device 70 stores and manages the password of the storage box for tourists transmitted from the service platform 10. Only passwords are received and stored and managed, and in the case of integrated management of a plurality of lockers, the identification information of each locker managed by the service platform 10 is matched with the password of the locker for tourists to be stored and managed.

When a tourist inputs a password for a tourist locker directly into the locker or through a user interface provided nearby, the locker IoT device 70 determines whether the password for the locker for tourists corresponding to the lockbox matches, Control so that the storage box can be opened only when the storage box is opened.

When the locker IoT device 70 closes the locker after storing the luggage it possesses in the locker, the locker performs locking, and then converts the locker state information, that is, luggage storage completion and locker use information to the user's identification information Alternatively, it is transmitted to the service platform 10 together with the identification information of the storage box. Then, the service platform 10 updates the status information of the storage box that it stores and manages to the state that the corresponding storage box is in use. On the other hand, the storage box IoT device 70, when the tourist later takes the baggage out of the storage box, transmits the luggage release completion and the storage box unused information together with the identification information of the tourist or the identification information of the corresponding storage box to the service platform ( 10) to send. Then, the service platform 10 updates the storage box status information stored and managed by the service platform 10 to indicate that the storage box is in an unused state.

As described above, after the tourist accesses the service platform 10 through the tourist terminal 50, checks the current status of the luggage locker stored and managed by the service platform 10, and then the luggage locker he or she desires. may be selected, and in some cases (such as when a tourist designates random selection without selecting a specific locker among a plurality of lockers placed in a specific place (airport, etc.)), the service platform 10 directly designates a luggage locker Information on the luggage locker may be transmitted to the tourist terminal 50 of the tourist.

In this way, the locker IoT device 70 performs data communication with the service platform 10 to receive and store and manage the password for the locker for tourists corresponding to the corresponding luggage locker, and can store and manage the luggage locker status information (e.g. For example, information on locker in use or information on locker not in use, etc.) is transmitted to the service platform 10 along with identification information of the user or identification information of the luggage locker.

In addition, as described above, the locker IoT device 70 operates the luggage locker selected or designated by the tourist through the service platform 10, for example, matching the password of the locker for tourists corresponding to the luggage locker. An operation to control the opening of the luggage locker is performed through whether or not the locker is open.

On the other hand, the locker IoT device 70, when the tourist terminal 50 requests a reservation for transporting luggage stored in the luggage locker through the service platform 10, the service platform 10 You can receive and manage the storage box password for the transporter from Even in this case, when the locker IoT device 70 is disposed in correspondence with one luggage locker, it receives and manages the carrier's locker password for the corresponding locker together with its own identification information, stores and manages a plurality of lockers. In the case of integrated management, the carrier's locker password for the corresponding locker is received along with the identification information of each luggage locker, matched, stored, and managed.

In this case, the locker IoT device 70 stores and manages the locker password for tourists and the lockbox password for carriers in correspondence with the luggage locker. The storage box IoT device 70 is a user who has only the storage box password for the carrier assigned by the service platform 10 to the designated carrier to transport the baggage reserved for transportation by the tourist, directly or in the vicinity of the storage box. If entered through the interface, the luggage locker can be opened by determining whether it matches the carrier's locker password stored and managed by the user.

However, in order to fundamentally block the locker from being opened by people other than the normal carrier designated or selected as a carrier to transport baggage stored in the locker by the service platform 10, the locker IoT device (70) can control the locker to be opened only when both the pass code for the locker for the transporter and the pass code for the locker for the tourist match.

In this case, after accessing the service platform 10 through the carrier terminal 60, the carrier directly designates at least one of the storage boxes reserved for baggage transportation or is designated by the service platform 10, and the service platform From (10), the password for the locker for the tourist is given together with the password for the locker for the transporter. At this time, the service platform 10 transmits the carrier locker password assigned to the carrier terminal 60 to the lockbox IoT device 70 that stores and manages the tourist locker password for the corresponding lockbox. Then, the storage box IoT device 70 stores and manages both the storage box password for the carrier and the lockbox password for tourists input through the user interface provided in the storage box directly or through a nearby user interface in correspondence with the corresponding storage box. And controls so that the corresponding locker can be opened only when it matches the password of the locker for tourists.

Luggage stored in the locker may be transported at the request of a tourist who is the owner of the luggage. That is, after accessing the service platform 10 through the tourist terminal 50, the tourist can make a reservation request for a service in which his or her baggage stored in the locker can be transported to a desired location. In this way, when a tourist makes a reservation for baggage stored in a locker, the baggage carrier can access the service platform 10 through the carrier terminal 60 and request baggage transport.

In this way, the carrier terminal 60 performs an operation allowing the baggage carrier to access the service platform 10 and request baggage delivery. The carrier terminal 60 can be applied to any terminal possessed by the carrier and capable of accessing the service platform 10. can

The carrier terminal 60 is basically equipped with a web browser or connection application capable of accessing the service platform 10 . That is, the carrier can access the service platform 10 using the carrier terminal 60. After the carrier accesses the service platform 10 through the carrier terminal 60, the service platform ( 10), you can check the status of baggage transport reservations stored and managed, and the baggage transport reservations you want, for example, among the lockers arranged in various arrangement places, the place closest to your location or the place you want ( You can select and designate any one of the luggage reserved for transportation stored in storage boxes located at airports, railway stations, terminals, etc. and proceed with the transportation process.

Specifically, the carrier accesses the service platform 10 through the carrier terminal 60 possessed by the carrier, checks the luggage transportation reservation status, and then designates the luggage reserved for transportation that he or she wants and approves the transportation. request to the service platform 10. Then, after reviewing the management information of the carrier, the service platform 10 approves the transportation of the carrier if there is no defect, and information of the storage box in which the baggage to be transported is stored (location information, identification information, etc.) ) together with the storage password. Here, the locker password includes a locker password for the carrier newly assigned to the carrier and a password for the tourist locker assigned to the tourist who is the holder of the baggage to be transported.

The carrier completes a carrier registration procedure with the service platform 10 in advance. Accordingly, the service platform 10 stores and manages management information (name, address, reputation, transport performance record, transport accident information, etc.) of a plurality of transporters. On the other hand, the service platform 10 may randomly select and designate any one of the baggage reserved for transport to the carrier without allowing the carrier to directly select any one of the baggage reserved for transport. In preparation for a case where baggage reserved for transport cannot be transported for a certain period of time, in some cases, the service platform 10 allows the service platform 10 to arbitrarily designate baggage to be transported without the carrier being able to directly select the baggage to be transported.

When the baggage reserved for transportation is transported by the carrier, a tourist who is the holder of the baggage to be transported wants to check whether his/her baggage is being transported as scheduled without any accident. To this end, the present invention is configured to include a GPS tracker 40 to track the location information of carried baggage in real time.

When the baggage is transported by the baggage carrier, the GPS tracker 40 communicates with the service platform 10 and transmits location information of the transported baggage to the service platform 10.

The GPS tracker 40 may be carried directly by the baggage carrier or mounted on a vehicle to load and transport the baggage. The GPS tracker 40 transmits GPS location information of the baggage carrier or transport vehicle to the service platform 10 in real time through wireless communication such as LoRa communication.

The location information of the baggage transmitted from the GPS tracker 40, that is, the location information of the carrier or transport vehicle, is managed in real time by the baggage location tracking unit 19 of the service platform 10. Therefore, a tourist who is a baggage holder can check the location information of his/her baggage in real time by accessing the service platform 10 .

On the other hand, the tourist baggage storage and transportation service system 100 capable of monitoring according to an embodiment of the present invention includes an environment information providing server 45, and the environment information providing server 45 provides the environment information to the service platform 10. Perform actions that provide information.

The environment information provided by the environment information providing server 45 to the service platform 10 may be various types of information, but preferably includes at least weather information and traffic condition information.

Specifically, the environmental information corresponds to weather information corresponding to information on weather conditions during the time the tourist's luggage is delivered or transported and information on weather conditions in the area where the tourist's luggage is delivered or transported, and the tourist's luggage is delivered. and traffic condition information corresponding to traffic condition information during transport time and traffic condition information in an area where the tourist's baggage is delivered and transported.

Among such environmental information, weather information may be requested and confirmed through communication with a weather management server that observes and manages weather (eg, a server pre-installed and operated by the Korea Meteorological Administration). Therefore, the environment information providing server 45 includes a weather management server, and the baggage transport scheduling unit 14 provided in the service platform 45 provides the weather information from the weather management server in real time or periodically. receive

In addition, among environmental information, traffic situation information is requested by performing communication with a traffic situation management server that checks and manages the traffic situation (eg, a server that is pre-installed and operated by an organization that manages traffic conditions, etc.) and can be confirmed. Therefore, the environment information providing server 45 includes a traffic situation management server, and the baggage transportation scheduling unit 14 provided in the service platform 45 transmits the traffic situation information from the traffic situation management server in real time or provided periodically.

In addition, the baggage transport scheduling unit 14 of the service platform 10 cannot check weather information and traffic situation information based on the environment information providing server 45 including the weather management server and the traffic situation management server. In this case, weather information and traffic condition information that can be independently checked through a search on the Internet can be used instead.

For example, the weather information may include wind speed, which is the speed of the wind, and precipitation probability, which is the probability of rain, and the traffic condition information may include a traffic congestion index indicating the degree of traffic congestion or travel time for each region. can include

The baggage transport scheduling unit 14 provided in the service platform 45 transports the tourist's baggage based on the baggage information provided from the tourist terminal 50 and the environment information provided from the environment information providing server 45. Performs an operation of scheduling a transport method. This will be described in detail later.

As described above, the service platform 10 provides at least one of baggage storage and transportation services through data communication with the tourist terminal 50, the carrier terminal 60, and the locker IoT device 70. make it possible The specific configuration and operation of the service platform 10 for efficiently providing such a service will be described in more detail.

2 is a detailed configuration block diagram of a service platform constituting a tourist baggage storage and transport service system capable of monitoring according to an embodiment of the present invention.

As shown in FIG. 2 , the service platform 10 applied to the present invention includes a locker management module 15 and a baggage handling module 20 . In addition, it further includes a restaurant recommendation module 25 and a tourist destination recommendation module 30, and in particular, also includes a monitoring module 200.

The lockbox management module 15 stores and manages the current status of the lockboxes, and when a tourist accesses the lockbox through the tourist terminal 50 and requests a reservation to use the lockbox, it performs procedures related to reservation of the lockbox and payment of usage costs. To this end, the storage box management module 15 includes a storage box management control unit 11, a storage box status processing unit 12, and a storage box reservation processing unit 13.

The locker management control unit 11 performs data communication with the tourist terminal 50, and when the tourist requests the locker status for reservation of use of the locker through the tourist terminal 50, the locker status processing unit 12 Furthermore, when the tourist requests a reservation to use the locker through the tourist terminal 50, the locker reservation process is performed through the locker reservation processing unit 13. Control so that it can be performed.

When the tourist accesses the service platform 10 through the tourist terminal 50 to check the storage box status and requests storage box reservation, the storage box management control unit 11 allows the tourist to register as a member, Basic information about the tourist, for example, information such as the composition and movement route of the tourist may be provided and stored and managed. Here, the composition information of the tourists is information including the number of tourists, the composition characteristics of the tourists (family, friends, alumni association, etc.), the age of the tourist members, the gender of the tourist members, etc. This is information including movement plan information and the like. Information such as the composition and movement route information of tourists is information that can be utilized in the restaurant recommendation module 25 and tourist destination recommendation module 30 to be described later.

After the tourist has completed a procedure such as membership registration, when the tourist requests reservation for a locker through the tourist terminal 50, the locker management control unit 11 transmits locker status information through the locker status processing unit 12. It is provided so that it can be checked in the tourist terminal 50.

Specifically, the storage box status processing unit 12 displays storage box status information stored and managed according to the tourist's selection. The storage box status processing unit 12 stores and manages information on the status of a plurality of storage boxes arranged at each location (international airport, Gimpo Airport, Seoul Station, Incheon Port, Gangnam Express Bus Terminal, etc.). The storage box status processing unit 12 stores and manages state information (box in use, storage box not in use, etc.) of a plurality of storage boxes disposed in each place. Therefore, the tourist can check the status information of a plurality of lockers arranged for each place through the stored status information provided by the locker status processing unit 12, and as a result, select one of the currently unused lockers. can

When the tourist selects one of the lockboxes that are not in use and requests approval for locker reservation, the lockbox management control unit 11 proceeds with a reservation procedure for the lockbox selected by the tourist through the locker reservation processing unit 13. make it possible

Specifically, the storage box reservation processing unit 13 calculates and provides a storage box usage fee by receiving input of the usage time or number of days of use of the selected storage box from the tourist, and when the tourist confirms the storage box usage fee and requests payment, various existing payment processes are performed. Payment of the storage box usage fee is processed through the method.

When the deposit processing is completed through payment processing by the deposit box management control unit 11 by the deposit box reservation processing unit 13, the deposit box requested by the tourist from the tourist terminal 60 is requested for a password for the deposit box for tourists. Receives the password for the locker for tourists to open. In this way, instead of requesting and receiving a password for a tourist locker from a tourist, the locker management control unit 11 directly generates a password for a locker for tourists to open a lockbox selected by the tourist and transmits the password to the tourist terminal 60. there is. In general, when a tourist is requested for a predetermined password, he often inputs a password related to his personal information, so the locker management control unit 11 directly creates a password for the tourist locker for opening the locker selected by the tourist It is more preferable to transmit it to the tourist terminal 60 so that the tourist can check it.

The storage box management control unit 11 transmits the generated tourist storage box password to the storage box IoT device 70 that controls the operation of the storage box selected by the tourist. As described above, when the storage box IoT device 70 is arranged in a one-to-one correspondence with each storage box, the storage box management control unit 11 sends the storage box IoT device 70 a password for the tourist storage box related to the selected storage box. is transmitted, and when the storage box IoT device 70 is arranged to integrate and manage a plurality of storage boxes, the storage box management control unit 11 transmits the storage box identification information about the selected storage box to the storage box IoT device 70 and the tourist Sends the password for the storage box.

Then, in the former case, the storage box IoT device 70 stores and manages the password for the storage box for tourists related to the storage box, and in the latter case, stores and manages storage by matching the storage box identification information for the selected storage box with the password for the storage box for tourists. do. Thereafter, when the tourist who has selected the storage box inputs the given tourist locker password through a user interface provided in the vicinity or directly in the storage box in order to use the selected storage box, the storage box IoT device 70 checks whether the entered tourist locker password matches the tourist locker password related to the corresponding lockbox stored and managed by the user, and controls the corresponding locker to be opened only when they match.

When the tourist puts his luggage in the open locker and closes it, the locker IoT device 70 controls the locker to be locked, and transmits the state information of the locker, that is, the locker in use information, to identification of the locker. The storage box management control unit 11 along with information (when a storage box IoT device manages a plurality of storage boxes in an integrated manner) or identification information of the storage box IoT device itself (when a storage box IoT device and one storage box correspond one-to-one) send to

Then, the storage box management control unit 11 transmits the state information of the corresponding storage box, that is, the storage box in use information to the storage box status processing unit 12, and the storage box status processing unit 12 determines that the corresponding storage box is currently in use. Update status information and store and manage it.

On the other hand, when the locker management control unit 11 generates the password for the locker for the tourist for the lockbox selected by the tourist, it transmits the reservation completion status information of the lockbox selected by the tourist to the lockbox status processing unit 12 . Then, the storage box status processing unit 12 updates the current status information so that the corresponding storage box is currently in a storage box reservation completion state, and stores and manages the current status information.

The tourist performs data communication with the locker management module 15 through the tourist terminal 50 to complete the reservation of the locker, and then transports his/her baggage stored in the locker through the baggage handling module 20. service can be requested.

The baggage handling module 20 performs data communication with the tourist and the carrier so that the tourist's baggage transport service can be reserved and the baggage transport reservation is carried out by the carrier. To this end, the baggage handling module 20 includes a baggage handling control unit 16, a baggage reservation processing unit 17, a baggage transport processing unit 18, and a baggage transport scheduling unit 14. In addition, the baggage handling module 20 is configured to further include a baggage location tracking unit 19 that manages real-time GPS location information of the baggage carried by the carrier so that tourists can check it.

When the tourist requests approval for transport reservation for the baggage stored in the locker selected by the tourist, the baggage handling control unit 16 makes a transport reservation for the baggage stored in the locker selected by the tourist through the baggage reservation processing unit 17. allow the process to proceed.

Specifically, the baggage handling control unit 16, when the tourist requests approval for a baggage delivery reservation, provides the tourist with luggage locker information (locker location information and identification information, etc.), a tourist locker password related to the luggage locker, and luggage destination information. , Request and receive information such as baggage arrival request time information. After that, the baggage destination information and the baggage arrival request time information are transmitted to the baggage reservation processing unit 17 so that the baggage transport fee can be paid and the baggage reservation can be completed.

The request for baggage transportation reservation is processed through the baggage reservation processing unit 17 after the tourist accesses the service platform 10 using the tourist terminal 50 . At this time, the tourist provides baggage information for baggage transport to the baggage reservation processing unit 17 and/or the baggage transport scheduling unit 14 through the tourist terminal 50 . Of course, such baggage information may be provided when making a storage box reservation in advance.

The baggage information includes information on the ID of the tourist used when the tourist accesses the service platform 10 to use the baggage delivery service, information on the name of the tourist, information on the contact information of the tourist, and information on the tourist's baggage departure. Information on the address of the departure point, information on the destination address where the tourist's baggage arrives, and information on the time the tourist requested baggage collection may be included.

The baggage reservation processing unit 17 calculates and provides a baggage transport charge in consideration of the baggage destination information and baggage arrival request time information, and when the tourist checks the baggage transport charge and requests payment, various existing payment processing methods are used. Complete the reservation process by processing the payment for the storage box baggage delivery fee through The baggage reservation processing unit 17 calculates and provides a relatively high baggage transport charge when urgent transport is requested through information on the arrival request time of baggage, and when transportation is inconvenient or distant through baggage destination information In this case, it is possible to calculate and provide a relatively high baggage transportation fee.

When the baggage transportation reservation is completed by the baggage reservation processing unit 17, the baggage handling control unit 16, among information provided by the tourist requesting the baggage transportation reservation, luggage locker information (locker location information and identification information, etc.), Luggage destination information and baggage arrival request time information are transmitted to the baggage transport processing unit 18 so that stored and managed baggage transport reservation information can be updated.

The baggage transport processing unit 18 corresponds to baggage transport reservation information, specifically, baggage storage box information (locker location information and identification information) where baggage is stored, baggage destination information, and baggage arrival request in response to each baggage for which transport reservation has been completed. Time information, the transport method scheduled by the baggage transport scheduling unit 14 (transportation used to transport the tourist's baggage and transport time for transporting the tourist's baggage), etc., which will be described later, are matched and stored and managed.

The baggage reserved for transportation is carried by a plurality of carriers registered and registered as members of the service platform 10 in advance. Specifically, the carrier accesses the service platform 10 through the carrier terminal 60 and requests baggage delivery. Then, the baggage handling control unit 16 checks whether or not the carrier requesting the baggage transportation has authority (registered as a member or registered carrier, etc.), and if it is determined that the authority is valid, through the baggage transportation processing unit 18 Allow baggage to be transported to be selected or to be assigned baggage to be transported.

Specifically, the baggage transport processing unit 18 provides the carrier requesting the baggage transport to check the baggage transport reservation information, so that the carrier requesting the baggage transport can select the baggage to be transported. The carrier may check the baggage transport reservation information, select a baggage stored in a baggage locker located in a location closest to the carrier's current location, and request transport.

When the carrier selects the baggage to be transported, the baggage handling controller 16 approves the transport of the corresponding baggage to the carrier. The baggage handling control unit 16 approves the transport, and at the same time sends the carrier terminal 60 baggage locker information (locker location information and identification information, etc.) related to the baggage for which the transport is approved, baggage destination information, and baggage arrival. It provides request time information, etc. Furthermore, the baggage handling control unit 16 automatically generates a password for the locker for the carrier and transmits the password to the carrier terminal 60 together with the password for the locker for the tourist provided by the tourist requesting approval of the baggage transport reservation.

Then, the carrier can reach the locker where the corresponding baggage is stored through the luggage locker information (locker location information and identification information, etc.), and the locker password for the carrier directly in the locker or through a user interface provided around the locker. And the password for the locker for tourists can be entered to open the locker. The lockbox IoT device 70 stores and manages the lockbox password for the carrier and the lockbox password for the tourist in correspondence with the lockbox password for the carrier and the lockbox password for the tourist input by the carrier. If matched, the storage box is controlled to be opened.

When the baggage handling control unit 16 generates a password for the storage box related to the storage box in which the luggage to be transported is stored, the storage box IoT device 70 together with the identification information of the storage box generates the password for the storage box for the carrier. send Then, the storage box IoT device 70 stores and manages the lockbox password for the transporter by matching the password for the storage box for tourists that is stored and managed in relation to the corresponding lockbox. Therefore, the storage box IoT device 70 determines whether the password for the storage box for the carrier and the password for the storage box for tourists input by the carrier match the password for the storage box for the carrier and the password for the storage box for tourists that it stores and manages. It can be done, and in the case of a match, it can be controlled so that the storage box can be opened.

After the carrier opens the storage box where the baggage to be transported is stored, takes out the baggage to be transported, and then closes the storage box, the storage box IoT device 70 locks the storage box, and then obtains the storage box state information, that is, The storage box unused information is transmitted to the storage box management control unit 11 of the storage box management module 15 together with the storage box identification information. Then, the storage box management control unit 11 updates the corresponding storage box to an unused state through the storage box status processing unit 12 so that it can be stored and managed.

In addition, when the carrier opens the storage box in which the baggage to be transported is stored, takes out the baggage to be transported, and then closes the storage box, the storage box IoT device 70 locks the storage box, and then the baggage transport state Information, that is, baggage transport information, is transmitted to the baggage handling control unit 16 of the baggage handling module 20 together with the baggage locker information, that is, luggage locker identification information. Then, the baggage handling control unit 16 updates the corresponding baggage as being transported in response to the baggage locker identification information through the baggage transport processing unit 18 so that the baggage can be stored and managed.

The tourist who has requested the baggage transport reservation and completed the payment can check the transport status of the baggage transported. Specifically, the tourist accesses the service platform 10 through the tourist terminal 50, and among the baggage transport reservation information stored and managed in the baggage transport processing unit 18, Through the baggage transport state information stored and managed in correspondence with the identification information, it is possible to check the current transport state of the baggage, for example, information such as during transport or completion of transport.

When the carrier arrives at the destination of the baggage provided by the tourist who requested the transport and completes the delivery of the baggage carried, the baggage transport completion information is sent to the baggage handling control unit 16 of the baggage handling module 20 through the carrier terminal 60. send Then, the baggage handling control unit 16 updates the corresponding baggage to be in a transported state in response to the baggage locker identification information through the baggage transport processing unit 18 so that the baggage can be stored and managed. Also, the tourist accesses the service platform 10 through the tourist terminal 50, and among the baggage transport reservation information stored and managed in the baggage transport processing unit 18, The current transport status of the baggage, for example, transport completion information, may be checked through the baggage transport state information stored and managed in correspondence with the identification information.

As described above, the baggage transport scheduling unit 14 provides baggage information provided from the tourist terminal 50 and environment information provided from the environment information providing server 45 (environmental information including at least weather information and traffic condition information). ), an operation of scheduling a transport method for transporting a tourist's luggage is performed.

The baggage transport scheduling unit 14 schedules the transport method for the tourist's baggage. Specifically, based on the baggage information and environment information, the means of transport used to transport the tourist's baggage and the tourist's baggage are determined. It performs the operation to determine the transport time of transport.

The baggage transport scheduling unit 14 determines the scheduled and determined transport method for the tourist's baggage (transportation method used for transporting the tourist's baggage and transport time for transporting the tourist's baggage based on the baggage information and environment information). ) is determined, it is transferred to the baggage transport processing unit 18 under the control of the baggage handling control unit 16 . Then, the baggage transport processing unit 18 includes the transport method in baggage transport reservation information, and then stores and manages corresponding baggage for which transport reservation is completed.

The baggage transport scheduling unit 14 may determine the means of transportation in various ways. That is, in the process of scheduling the delivery and transport method of the tourist's baggage, the baggage transport scheduling unit 14 determines the transportation means used to deliver and transport the tourist's baggage in various ways based on the baggage information and environment information. can be determined according to

For example, the baggage transport scheduling unit 14 determines the first required time required when the tourist's baggage is transported by a vehicle at the departure point where the tourist's baggage departs and the tourist's baggage at the departure point where the tourist's baggage departs. A second required time required when transported by train can be calculated.

That is, the baggage transport scheduling unit 14 may calculate, as the first required time, the time required to transport the tourist's baggage from the departure address included in the baggage information to the destination address by vehicle. The time required to transport baggage from the address of the place of departure included in the baggage information to the nearest train service point where the train operates, and the time required to transport the baggage by train from that point to the train service point close to the address of the destination. The sum of the time required for the case and the time required for transportation from the corresponding train operation point to the destination address through the vehicle may be calculated as the second required time.

Thereafter, the baggage transport scheduling unit 14 calculates a difference between the current time and the time at which the tourist requests to receive the baggage, and determines the available time available for transporting the tourist's baggage. For example, if the current time is 10:00 am and the time at which the tourist requests baggage collection is 2:00 pm, the baggage delivery scheduling unit 14 determines the current time at 10:00 am and the time at which the tourist requested baggage collection. The 4 hours between 2pm can be judged as the available time available to transport tourists' luggage.

Thereafter, the baggage transport scheduling unit 14 may determine a transportation means used to transport the tourist's baggage by checking a time difference between the first required time and the second required time and the available time. Specifically, the baggage delivery scheduling unit 14 may compare the first required time and the available time, and identify a difference between the first required time and the available time. In addition, the baggage delivery scheduling unit 14 may compare the second required time and the available time, and identify a difference between the second required time and the available time.

Thereafter, the baggage transport scheduling unit 14, when the difference between the available time and the available time is the first required time among the first required time and the second required time is the first required time, the vehicle, which is a means of transportation for calculating the first required time, is used as a tourist can be determined by the means of transportation used to carry the baggage of On the other hand, if the difference between the available time and the available time is the second time between the first time required and the second time required, the baggage transport scheduling unit 14 calculates the second required time, and the train, which is a means of transportation, is used as a tourist can be determined by the means of transportation used to carry the baggage of

For example, when the available time is 4 hours, the first available time is 1 hour, and the second available time is 2 hours, the baggage delivery scheduling unit 14 determines the difference between the available time and the first available time. It can be judged to be greater than 2 available time, and the vehicle for which the first available time is calculated can be determined as a means of transportation used to transport the luggage of tourists.

Next, the baggage transport scheduling unit 14 performs an operation of determining a delivery time for transporting the tourist's baggage based on baggage information and environment information in the process of scheduling a transport method for the tourist's baggage.

Specifically, the baggage transport scheduling unit 14 adds a safe time, which is a preset time in order to prevent a delay in transport, to the time required for transporting the baggage through the determined transportation means so that the tourist's baggage can be transported. It is possible to determine the first departure time to be departed.

Here, the safety time, which is a preset time to prevent transportation delay, may be set differently depending on the means of transportation used to transport the tourist's baggage, which is required when transporting the tourist's baggage through the corresponding means of transportation. It can be set differently by calculating the safety time by applying different ratios according to the means of transportation to the time required.

That is, when the means of transportation used to transport the baggage of tourists is a vehicle, the possibility of delay may be relatively low compared to the case where the means of transportation used to transport the baggage of tourists is a train. When the means of transportation used to transport luggage is a vehicle, the safety time, which is a preset time to prevent delays in transportation, is longer than when the means of transportation used to transport tourists' luggage is a train. A higher ratio may be applied and set.

Thereafter, the baggage transport scheduling unit 14 pre-matches the first correction time corresponding to the first weight pre-matched with the weather information for the time during which the tourist's baggage is transported and the weather information of the area where the tourist's baggage is transported. The second correction time corresponding to the calculated second weight may be reflected in the first departure time to determine the second departure time at which the tourist's baggage is transported as the transport time for the tourist's baggage.

Specifically, the baggage transport scheduling unit 14 may be in a state of pre-stored a plurality of weights matched with weather information and a plurality of correction ratios corresponding to each of the plurality of weights. For example, considering the wind speed included in the weather information, the baggage transport scheduling unit 14 may classify the range of wind speed into preset units, and store a correction ratio according to each unit in advance. can

At this time, the correction ratio may have a larger value as the wind speed range increases, and accordingly, as the wind speed increases, a correction ratio with a larger value is applied to the first departure time to obtain the first correction time and the second correction rate. time can be calculated. Thereafter, the baggage transport scheduling unit 14 may determine the determined departure time as the second departure time by additionally reflecting the first and second correction times from the first departure time.

When the means of transport used to transport the tourist's baggage is a vehicle, the baggage transport scheduling unit 14 determines the third weight corresponding to the third weight preliminarily matched with information on traffic conditions during the time the tourist's baggage is being transported. 3 The third departure at which the tourist's baggage is transported by reflecting the fourth correction time corresponding to the fourth weight pre-matched with the information on the traffic conditions of the area where the tourist's baggage is transported and the correction time at the second departure time The time can be determined as the transport time for transporting the tourist's luggage.

Specifically, the baggage delivery scheduling unit 14 may be in a state of pre-stored a plurality of weights pre-matched with information on traffic conditions and a plurality of correction times corresponding to each of the plurality of weights. For example, considering the degree of traffic congestion included in the traffic condition information, the baggage transport scheduling unit 14 may classify the range of the degree of traffic congestion into preset units, and the correction ratio according to each of the divided units. may be stored in advance.

In this case, the correction ratio may have a larger value as the range of the degree of traffic congestion increases, and accordingly, as the traffic becomes more congested, a correction ratio with a larger value is applied to the second departure time, and the third correction time and the fourth correction time are applied. time can be calculated. Thereafter, the baggage transport scheduling unit 14 may determine the determined departure time as the third departure time by additionally reflecting the third and fourth correction times from the second departure time.

The baggage transport scheduling unit 14 allows the determined delivery method to be provided to the baggage transport processing unit 18 under the control of the baggage handling control unit 16 . Then, the baggage carrier can transport the baggage according to the determined transport method.

On the other hand, as described above, the GPS tracker 40 transmits location information of the luggage, that is, location information of the carrier or the transport vehicle in real time while being carried by the carrier or mounted on the transport vehicle to the service platform ( 10) to send.

Then, the baggage handling controller 16 of the baggage handling module 20 enables the baggage location tracking unit 19 to manage the location information of the baggage in real time. The baggage location tracking unit 19 manages the location information of the incoming baggage transmitted in real time in a form matched to a map.

The tourist, who is the owner of the luggage, can access the service platform 10 and check the location information and transport status of his or her luggage in real time. Specifically, the tourist may access the service platform 10 and request the transport status of his or her baggage. Then, the baggage handling controller 16 of the service platform 10 controls the location information of the tourist's baggage to be confirmed by the tourist through the baggage location tracking unit 19 .

The baggage location tracking unit 19 may display the location of the corresponding baggage on a map to the tourist, and may also specify and provide specific location information. In addition, it is preferable that the baggage location tracking unit 19 calculates an estimated time of arrival of the baggage to the destination and provides it to the tourist. In addition, it is preferable that the baggage location tracking unit 19 provides the travel route information of the baggage to the tourist.

On the other hand, as shown in FIG. 1, the tourist baggage storage and transportation service system 100 capable of monitoring according to an embodiment of the present invention further includes a restaurant IoT device 80 provided in a restaurant and transmitting restaurant status information. and the service platform 10 further performs an operation of recommending a tourist-customized restaurant by analyzing the configuration and travel route information of a tourist who has requested at least one of the restaurant status information and the luggage storage and transport service. do.

Here, the restaurant state information includes restaurant open/close state information and congestion information, and the restaurant state information is transmitted to the service platform 10 through the restaurant IoT device 80 . The restaurant IoT device 80 is provided in each restaurant and transmits information about whether the restaurant is open or closed and information about whether the restaurant is crowded or free to the service platform 10 . The state information of the restaurant may be automatically generated by the restaurant IoT device 80 and transmitted to the service platform 10, or may be input by a person in charge of the restaurant and transmitted to the service platform 10.

The service platform 10 may recommend a customized restaurant to the tourist using the received restaurant state information. To this end, the service platform 10 preferably further includes a restaurant recommendation module 25 as shown in FIG. 2 . The restaurant recommendation module 25 analyzes the configuration and movement route information of a tourist who has requested at least one of the restaurant state information and the luggage storage and transport service, and recommends a restaurant customized for the tourist.

To this end, the restaurant recommendation module 25 includes a restaurant information processing unit 21, a tourist information processing unit 22, and a restaurant recommendation processing unit 23. The restaurant information processing unit 21 stores and manages restaurant state information transmitted from each restaurant IoT device 80, and updates and stores and manages state information of a new restaurant whenever it is transmitted.

The tourist information processing unit 22 receives basic information such as the composition and movement route information of the tourist input by the storage box management control unit 11 of the storage box management module 15 from the tourist. Here, the composition information of the tourist includes information about tourist member information, name, age, gender, and travel route information, and the travel route information includes information about lodging and travel plans. The tourist information processing unit 22 updates the newly provided movement route information when a tourist requests restaurant recommendation while newly providing his or her movement route information through the tourist terminal 50 .

The restaurant recommendation processing unit 23 analyzes the state information of the restaurant stored and managed by the restaurant information processing unit 21 and the information on the composition and movement route of the tourist input to the tourist information processing unit 22 to provide at least one item suitable for the corresponding tourist. of restaurants are recommended. For example, the restaurant recommendation processing unit 23 may preferentially recommend a restaurant that is open, not crowded, and located adjacent to a travel route of a tourist through restaurant state information.

On the other hand, the tourist baggage storage and transportation service system 100 capable of monitoring according to an embodiment of the present invention, as shown in FIG. The service platform 10 further performs an operation of recommending a tourist destination customized to the tourist by analyzing the configuration and movement route information of the tourist who has requested at least one of the tourist destination state information and the luggage storage and transport service. carry out

Here, the state information of the tourist destination includes open/close state information of the tourist destination, congestion information, admission fee information, and the like, and such state information of the tourist destination is transferred to the service platform 10 through the IoT device 90. is sent to The tourist destination IoT device 90 is provided in each tourist destination and transmits information on whether the tourist attraction is open or closed, information on whether the tourist attraction is crowded or free, admission fee information and discount information, etc. to the service platform 10. do. The state information of the tourist destination may be automatically generated by the tourist destination IoT device 90 and transmitted to the service platform 10, or may be input by a tourist attraction official and transmitted to the service platform 10.

The service platform 10 may recommend a customized tourist destination to the tourist using the transmitted state information of the tourist destination. To this end, the service platform 10 preferably further includes a tourist destination recommendation module 30 as shown in FIG. 2 . The tourist destination recommendation module 30 analyzes the configuration and movement route information of a tourist who has requested at least one of the tourist destination state information and the baggage storage and transportation service, and performs an operation of recommending a tourist destination customized to the tourist.

To this end, the tourist destination recommendation module 30 includes a tourist destination information processing unit 26, a tourist information processing unit 27, and a tourist destination recommendation processing unit 28. The tourist destination information processing unit 26 stores and manages state information of tourist destinations transmitted from each tourist destination IoT device 90, and updates and stores and manages state information of a new tourist destination whenever it is transmitted.

The tourist destination information processing unit 27 receives basic information such as the tourist's configuration and movement route information input from the tourist by the storage box management control unit 11 of the storage box management module 15 . Here, the composition information of the tourist includes information about tourist member information, name, age, gender, and travel route information, and the travel route information includes information about lodging and travel plans. The tourist information processing unit 27 updates the newly provided movement route information when a tourist requests recommendation of a tourist destination while newly providing his or her movement route information through the tourist terminal 50 .

The tourist destination recommendation processing unit 28 analyzes the state information of the tourist destination stored and managed in the tourist information processing unit 26 and the tourist composition and movement route information input to the tourist information processing unit 27, and at least one suitable for the corresponding tourist. of tourist attractions are recommended. For example, the tourist destination recommendation processing unit 28 preferentially recommends tourist attractions that have open restaurants, are not crowded, are located close to the travel route of tourists, have low admission prices, or have discount events through information on the status of tourist attractions. can do.

On the other hand, as described above, the service platform 10 applied to the present invention collects and analyzes situation data related to tourist services including storage and transportation of luggage in real time or periodically, and analyzes the tourist service analysis results in real time. A monitoring module for generating data and monitoring the status of tourist services is provided.

Here, the situation data related to the tourist service including the storage and transportation of the luggage is the status of the locker transmitted in real time or periodically from the locker management module 15, the data on locker management and locker reservation, and the luggage management module 20. Data on baggage reservation, baggage handling, baggage transportation, and location of baggage transmitted in real time or periodically, data on restaurant information processing, tourist information processing, and restaurant recommendation processing received in real time or periodically from the restaurant recommendation module 25, and It includes data related to tourist destination information processing, tourist information processing, and tourist destination recommendation processing received from the tourist destination recommendation module 30 in real time or periodically.

As shown in FIG. 3, the monitoring module 200 according to the present invention performing such an operation is related to the tourist service including storage and transportation of the baggage under the control of the control unit 210 and the control unit 210. A collection unit 230 that collects situation data, an analyzer 250 that analyzes the situation data under the control of the control unit 210 and generates analysis result data for tourist services, and under the control of the control unit 210 It is configured to include a visualization unit 270 that visualizes and displays the analysis result data and an alarm unit 290 that generates an alarm when an abnormal condition occurs in the tourist service under the control of the control unit 210.

The controller 210 controls overall operations of the monitoring module 200 . That is, the controller 210 controls the operation of the collection unit 230 , analysis unit 250 , visualization unit 270 and alarm unit 290 .

The collection unit 230 communicates with the storage box management module 15, the baggage handling module 20, the restaurant recommendation module 25, and the tourist destination recommendation module 30 under the control of the control unit 210 via wire or It is wirelessly connected and receives and collects data generated and processed in each of them, that is, situation data related to tourist services including storage and transportation of the baggage. The controller 210 controls the collection unit 230 so that the situation data can be input and collected at regular intervals or in real time.

The situation data collected periodically or in real time through the collection unit 230 is transferred to the analysis unit 250 and analyzed under the control of the controller 210 . That is, the analyzer 250 receives and analyzes the situation data under the control of the control unit 210 . The analyzer 250 analyzes the situation data and basically determines whether or not the quality of the tourist service is abnormal or whether the tourist service is deteriorated, and generates analysis result data for the tourist service that can be monitored.

The analysis result data generated according to the analysis by the analyzer 250 may be various data as long as it is possible to determine the quality of tourist service and whether or not it is deteriorated. Specifically, the analysis result data generated according to the analysis of the analyzer 250 according to the present invention is whether the locker is out of order, whether the locker is reserved, whether the baggage carrier has been assigned, whether the baggage delivery schedule has been determined or not. , whether the luggage arrived at the time and place requested by the tourist, whether or not the status information of the restaurant equipped with the restaurant IoT device communicating with the service platform was updated, the tourist destination equipped with the IoT device communicating with the service platform It is preferable to include at least one of status information update status information.

Whether the storage box is out of order corresponds to data on whether the storage box 1 itself is out of order and whether the storage box IoT device 70 is malfunctioning or out of order. If it is determined through the analysis result data on whether or not the storage box is out of order that there is a failure, an alarm is generated through the alarm unit 290 so that the storage box or the like in which a failure has occurred can be quickly repaired.

The use reservation rate of the storage box is data related to the use reservation rate of the currently operated storage box (1), and the operation policy can be improved according to the use reservation rate, and when it is analyzed that the use reservation rate close to 100% has occurred, the storage box to be operated is selected. so that action can be taken quickly.

Whether or not the baggage carrier assignment is completed is data indicating whether the assignment of the carrier to transport the baggage reserved for transportation has been safely completed by analyzing the situation data transmitted from the baggage handling module 20 . Based on this analysis result data, if it is determined that the assignment of the baggage carrier is not completed or is delayed, an alarm is generated through the alarm unit 290 so that the quality of tourist service is not deteriorated, so that the assignment of the carrier can proceed quickly. make it possible

Whether or not the baggage transport schedule is determined is data indicating whether the transport schedule for the scheduled baggage has been safely determined by analyzing the situation data transmitted from the baggage handling module 20 . If it is determined through this analysis result data that the baggage transport schedule is not determined or the decision is delayed, an alarm is generated through the alarm unit 290 so that the baggage transport schedule can be quickly determined so that the quality of tourist service is not deteriorated. to be able to warn you.

Whether or not the baggage arrived at the time and place requested by the tourist is data on whether the transported baggage arrived at the requested time and place by analyzing the situation data transmitted from the baggage handling module 20 . If it is determined through this analysis result data that the requested time and place have not yet arrived or arrival is delayed, an alarm is generated through the alarm unit 290 so that the quality of tourist service is not deteriorated. It can warn to arrive on time and place, and can take corrective action against the carrier or the person concerned if it does not arrive at the requested time and place.

Whether or not to update the status information of a restaurant provided with the IoT device 80 communicating with the service platform 10, update status information of a tourist destination provided with the IoT device 90 communicating with the service platform 10 Whether or not is data about whether each state information update is properly progressing. As a result of the analysis, if it is determined that each state information data is not updated, it is considered that an error has occurred in the IoT device 80 or 90, and measures can be taken to quickly solve the abnormal problem. Alternatively, it may take appropriate measures such as requesting corrections and warnings to the restaurant or tourist destination.

In this way, when various and specific analysis result data are generated by the analysis unit 250, the control unit 210 controls the visualization unit 270 to visualize and display the analysis result data in various forms. do. That is, the visualization unit 270 visualizes and displays the various analysis result data through various data information display forms under the control of the controller 210 . For example, the visualization unit 270 may display the analysis result data in various forms such as a graph display form, a flickering display form, and a color display form. According to the operation of the visualization unit 270, the manager can visually check and recognize the analysis result and service status of the tourist service in real time, and can quickly respond to a problem in the tourist service.

On the other hand, when various and specific analysis result data are generated by the analysis unit 250 and it is determined that an abnormality has occurred by the controller 210, the controller 210 controls the alarm unit 290 to provide the tourist Generates an alarm notifying the administrator of service abnormalities and related device abnormalities. That is, the alarm unit 290 generates an alarm when an abnormal condition occurs in the tourist service according to the analysis result data of the analysis unit 250 under the control of the control unit 210, so that the manager can hear it. make it possible According to the operation of the alarm unit 290, the manager can aurally check and recognize the abnormal conditions related to the provision of the tourist service and the service and the defects of the related device abnormal conditions in real time, and report the occurrence of each abnormal condition. can respond quickly to

According to the above-described tourist luggage storage and transport service system 100 capable of monitoring by the present inventor, the service platform collects and analyzes situation data related to tourist services including storage and transportation of luggage in real time or periodically, and analyzes the data in real time. Since it is configured to have a monitoring module that generates service analysis result data and performs operations to monitor the status of tourist services, it is configured to quickly identify irregularities that adversely affect tourist services, and quickly remove and resolve irregularities. As a result, the quality of tourist services can be improved.

Embodiments according to the present invention have been described above, but these are merely examples, and those skilled in the art will understand that various modifications and embodiments of equivalent range are possible therefrom. Therefore, the true technical protection scope of the present invention should be defined by the following claims.

1: storage box 10: service platform
11: storage box management control unit 12: storage box status processing unit
13: Storage box reservation processing unit 14: Baggage transportation scheduling unit
15: storage box management module 16: baggage handling control unit
17: Baggage reservation processing unit 18: Baggage transportation processing unit
19: Baggage location tracking unit
20: baggage handling module 21: restaurant information processing unit
22: tourist information processing unit 23: restaurant recommendation processing unit
25: Restaurant recommendation module 26: Tourist information processing unit
27: tourist information processing unit 28: tourist destination recommendation processing unit
30: tourist attraction recommendation module 40: GPS tracker
45: Environmental information providing server
50: tourist terminal 60: carrier terminal
70: storage box IoT device 80: restaurant IoT device
90: tourist attraction IoT device
100: Tourist baggage storage and transport service system that can be monitored
200: monitoring module 210: control unit
230: collection unit 250: analysis unit
270: visualization unit 290: alarm unit

Claims (3)

In the tourist service system,
A service platform that provides tourists with at least one of baggage storage and transportation services;
a tourist terminal allowing a tourist to access the service platform and request at least one of luggage storage and transportation services;
a storage box IoT device that communicates with the service platform to control the operation of the luggage storage box selected or designated by the tourist through the service platform and transmits state information;
It is configured to include a carrier terminal that allows a baggage carrier to access the service platform and request baggage delivery,
The service platform collects and analyzes situation data on tourist services, including storage and transportation of luggage, in real time or periodically, generates analysis result data on tourist services in real time, and monitors the status of tourist services. Tourist baggage storage and transport service system capable of monitoring, characterized in that it has a monitoring module to do.
The method of claim 1,
The monitoring module,
A control unit, a collection unit that collects situational data related to tourist services including storage and transportation of the baggage under the control of the control unit, an analysis unit that analyzes the situation data and generates analysis result data under the control of the control unit, A tourist capable of monitoring characterized in that it is configured to include a visualization unit for visualizing and displaying the analysis result data under the control of the control unit and an alarm unit for generating an alarm when an abnormal condition occurs in the tourist service under the control of the control unit. Luggage storage service system.
The method of claim 2,
The data as a result of the analysis is whether the locker is broken, whether the locker is reserved, whether the baggage carrier has been assigned, whether the baggage transport scheduling has been determined, whether the baggage has arrived at the time and place requested by the tourist, the service platform and A tourist capable of monitoring comprising at least one of whether or not the status information of a restaurant equipped with a communicating restaurant IoT device is updated and whether or not the status information of a tourist destination equipped with an IoT device communicating with the service platform is updated. Luggage storage service system.

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