KR20230056274A - Business model and operation method using a home dish sales platform and logistics/distribution system - Google Patents

Abstract

The present invention relates to a business model and operation method utilizing a home-cooked side dish sales platform and logistics/distribution system. The business model comprises: a headquarter terminal; a distribution center terminal; a refrigerated unmanned delivery box terminal; a delivery driver terminal; a consumer terminal; a home-cooked side dish supplier terminal; a food ingredient and industrial product supplier terminal; and a platform server. According to the present invention, the satisfaction of consumers and suppliers can be simultaneously improved.

Description

Business model and operation method using a home dish sales platform and logistics/distribution system}

The present invention relates to a business model and operation method using a side dish sales platform and a logistics/distribution system. It provides new value to producers and consumers through a platform that applies a project-program-portfolio management method and a logistics/distribution system that utilizes cold chains and unmanned delivery boxes. Specifically, by utilizing a side dish sales platform and an unmanned refrigerated logistics/distribution system, new high-quality jobs are created, food material and industrial product producers find new markets, solve the problem of rising product prices due to a complex distribution structure, establish a healthy food consumption culture, It is about a platform that enables safe delivery of fresh food, and a logistics/distribution business model and operation method.

Socially, there are various problems such as the problem of creating new high-quality jobs, the problem of agricultural and fishery producers' market opening, the problem of expensive food ingredients due to a complicated distribution structure, the problem of healthy food consumption by dual-income families and single-person households, and the problem of fresh food delivery at home. It is happening.

Business model innovation is a methodology for solving the challenges facing companies and can also be used as a methodology for solving the social problems we are facing. Currently, despite the advantages of business model innovation, business model innovation methodology is not mainly used to solve social problems beyond individual companies. However, it seems that the problems presented above can be solved by applying business model innovation to establish a systematic platform to rebuild human and physical infrastructure and innovate SCM.

Among the various methods for business model innovation, business management knowledge such as service management, project management, and SCM can also be utilized. However, by applying this excellent methodology, there is no means or proper way to operate a business by cultivating the existing wasted human and material infrastructure into an industrial community to achieve a new goal. Therefore, it can be said that there is a need for efficient and effective systematic means to create new business models and consumption by utilizing the business model innovation methodology.

[Document 1] Patent Publication 10-2021-0050943 [Document 2] Patent Publication No. 10-2009-0025091

[Document 1] Lee Kwan-ho, & Jo Chan-hyeok. (2020). A study on the usage status and efficient operation plan of domestic low-temperature delivery service. Journal of the Korean Society of Logistics, 30(4), 49-64. [Document 2] PMBOK Guide - Sixth Edition, PMI [Document 3] The Standard for Program Management - Fourth Edition, PMI [Document 4] The Standard for Portfolio Management - Fourth Edition, PMI

The present invention utilizes a platform and a logistics/distribution system to solve the problem of creating new high-quality jobs that have emerged socially, the problem of pioneering a market for producers of agricultural and marine products, the problem of expensive food costs due to a complex distribution structure, and healthy food for dual-income families and single-person households. Its purpose is to create new values in society by solving various problems, from consumption problems to grievances in the delivery of fresh food from home.

Another object of the present invention is to provide a business method and system using a platform and a logistics/distribution system to companies that want to lead innovation in business models.

The business model and the business model operating system using the platform and the logistics/distribution system according to the purpose of the present invention described above include a consumer's terminal for carrying out a project related to side dishes and a project related to refrigerated parcel delivery of the business consumer; A terminal of a side dish supplier for carrying out a side dish-related project, a project related to food materials and industrial products, and a project related to refrigerated parcel delivery of the side dish supplier of the business; a food material and industrial product supplier's terminal for carrying out a food material and industrial product related project of the food material and industrial product supplier of the business; Logistics center terminal for carrying out side dish-related projects, food materials and industrial products-related projects, refrigerated delivery-related projects, platform operation projects, and SCM projects of the above business, and refrigerated unmanned delivery box terminals for carrying out refrigerated delivery-related projects of the above business. ; A terminal of a courier driver for carrying out a refrigerated courier-related project of the business; a terminal of the head office that establishes the business, manages the server of the business, and performs individual tasks; Establish the above business and manage side dish-related projects, food materials and industrial products-related projects, refrigerated delivery-related projects, platform operation projects, and SCM projects on a project-by-project basis, It can be configured to include a platform server configured to manage, manage platform operation projects and SCM projects in program units, store them in a project database, and manage them in portfolio units.

The business method using the platform and logistics/distribution system according to the object of the present invention described above includes the steps of the consumer terminal performing a side dish-related project and a refrigerated delivery-related project through a platform server; Steps of the side dish supplier's terminal carrying out a side dish related project, a food material and industrial product related project, and a refrigerated parcel delivery related project through the platform server; A step for the terminal of the food material and industrial product supplier to perform a food material and industrial product related project through the platform server; A step for the terminal of the distribution center to perform a side dish related project, a food material and industrial product related project, a refrigerated delivery related project, a platform operation project, and an SCM project through the platform server; Step for the unmanned delivery box terminal to perform a project related to refrigerated parcel delivery through the platform server; A step for the terminal of the courier driver to perform a refrigerated courier related project through the platform server; allowing the terminal of the head office to establish a business through the platform server, manage the business server, and perform individual tasks; Establishing a business in the platform server, managing and storing the presented projects in project-program units and storing them in a database, and then performing management tasks in portfolio units may be further included.

According to the above-mentioned platform and logistics/distribution business model and operation method, by promoting a healthy consumption culture through the pursuit of healthy food at home and creating an efficient and effective platform and logistics/distribution system related to it, suppliers, consumers, and headquarters There is an effect that each of them can generate trade in goods and services produced by performing optimal project activities. Through a platform and logistics/distribution system, a series of projects such as creating a healthy food culture that is difficult for a specific individual supplier to perform, creating new quality jobs, pioneering a market, establishing a supply process for inexpensive food materials and industrial products, and refrigerated logistics using a cold chain and provide value to consumers and suppliers. This has the effect of simultaneously enhancing their satisfaction.

Consumers can purchase healthy and fresh food without preservatives made at home through the platform and logistics/distribution system, and can also use refrigerated logistics services. In this way, health and convenience can be pursued.

Home-side dish suppliers can obtain a workplace without retirement age through the use of platforms and logistics/distribution systems, and can develop markets through platforms, purchase inexpensive food materials and industrial products, and use refrigerated logistics services. In this way, various values can be pursued.

Food material and industrial product suppliers can open up markets for food materials and industrial products through the platform and logistics/distribution system, and can use refrigeration and general logistics services. You can enjoy the various values that arise from this.

The headquarters can manage the supplier's history and strengthen production and service capabilities through the platform and logistics/distribution system. In this way, the satisfaction and loyalty of internal customers can be enhanced, and the effect of connecting to internal customers and the business performance of the head office can be created. Consumers can be provided with a convenient platform for purchasing healthy food and refrigerated logistics/distribution services. In this way, it is possible to provide value to external customers and increase their satisfaction and loyalty. The headquarters can enhance the satisfaction of suppliers and consumers and also enhance the brand value of the headquarters through a platform and refrigerated logistics/distribution system with the motto of creating a healthy food culture.

1 is a block diagram of a side dish sales platform and a logistics/distribution business system according to an embodiment of the present invention.
2 is a business model canvas for a business model of a home side dish sales platform and a logistics/distribution business system according to an embodiment of the present invention.
3 is a bubble map for a business model of a home side dish sales platform and a logistics/distribution business system according to an embodiment of the present invention.

A suitable embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram of a side dish platform and a logistics/distribution business system according to an embodiment of this alias.

Referring to FIG. 1, the side dish platform and logistics/distribution business system according to an embodiment of the present invention include a consumer terminal, a house side dish supplier terminal, a food material and industrial product supplier terminal, a distribution center terminal, a refrigerated unmanned delivery box terminal, a courier driver terminal, It may be configured to include a headquarters terminal and a platform server. A detailed configuration will be described below.

The side dish platform and logistics/distribution business system are configured to establish a company that utilizes them, and for members in a broad sense to participate in business through the online platform and logistics/distribution system, and each through the side dish platform and logistics/distribution business system. is configured to complete the project by participating in each process of the project.

For example, a side dish supplier or a food material and industrial product supplier posts a side dish sales, food material and industrial product sales post on a platform server, and a consumer or a side dish seller purchases these products. The side dish sales will complete the project in units of side dish-related projects, and food materials and industrial products sales will be units of food materials and industrial product related projects.

In addition, consumers, side dish suppliers, and suppliers of food materials and industrial products apply for delivery logistics services to the server, and the head office provides services for these orders. Refrigerated logistics using a cold chain is carried out using an unmanned delivery box service. The order will complete the project in units of refrigerated delivery related projects.

Establishment and management of a company using such a side dish platform and logistics/distribution business system, and project proposal, implementation, and management are all performed through the platform server.

Each member can participate in the project through online exchange. Each member can freely proceed with project proposals and activities through the P-P-P (Portfolio-Program-Project) management module.

Ultimately, it will contribute to vitalizing healthy food transactions and refrigerated delivery services, creating new quality jobs, and strengthening the competitiveness of small businesses and suppliers of food materials and industrial products.

A detailed configuration will be described below.

The consumer terminal may be configured in the side dish platform and logistics/distribution business system so that the consumer can check the product postings of the side dish supplier and food material and industrial product supplier, apply for and purchase an order, and check the order progress. In addition, it may be configured to apply for refrigerated or general unmanned delivery service and check order progress. It may include a product posting confirmation module, a consumer order application module, a courier application module, an order progress confirmation module, a product purchase module, and the like.

The product posting confirmation module may be configured to enable consumers to search product postings of side dish suppliers and food material and industrial product manufacturers.

The consumer order application module may be configured so that consumers can order products from side dish suppliers and food materials and industrial product manufacturers.

The courier request module may be configured so that the consumer can apply for and purchase the courier service of the head office, and process payment and refund if necessary.

The order progress check module may be configured to allow the consumer to check the progress of a product purchase or delivery service application project.

The product purchase module may be configured to enable consumers to purchase products or courier services, pay for them, and process refunds if necessary.

The side dish platform and logistics/distribution business system are businesses that are operated by various members to trade healthy inexpensive side dishes, food materials, and industrial products, and can contribute to solving various social problems by utilizing the human and physical infrastructure of the members. there is.

The side dish platform and logistics/distribution business system supply and purchase inexpensive side dishes, food materials and industrial products, and can be used by individuals and companies who want to use refrigeration and general unmanned delivery services.

Any individual or company that can supply side dishes, food materials, and industrial products can propose products to the platform. A consumer may purchase a product according to the requirements of selling the corresponding product.

In addition, any individual or business that needs courier service can purchase the service on the platform.

The side dish supplier's terminal may include a product posting confirmation module, a product posting application module, a product order application module, a courier application module, an order progress confirmation module, and a product purchase module. A detailed configuration will be described below.

The product posting confirmation module may be configured to enable a side dish supplier to search product postings of food material and industrial product suppliers, and to search product postings prepared by the side dish supplier.

The product posting application module may be configured so that the side dish supplier can post the side dish product on the platform.

The product order application module may be configured to allow the side dish supplier to order products from the food material and industrial product supplier.

The home delivery application module may be configured so that the side dish supplier can apply for and purchase the home delivery service of the head office, and process payment and refund if necessary.

The order progress confirmation module may be configured so that the side dish supplier can check the progress of the side dish-related project for the consumer and the progress of the food material and industrial product-related project for the food material and industrial product supplier. The progress of the courier service-related project can also be configured to be checked.

The product purchasing module may be configured to allow the side dish supplier to purchase and pay for products or home delivery service from the food material and industrial product vendors, and to process a refund if necessary.

The food material and industrial product supplier's terminal may be composed of a product posting confirmation module, a product posting application module, a parcel delivery application module, and an order progress confirmation module. A detailed configuration will be described below.

The product posting confirmation module may be configured to search for products posted by the suppliers of food materials and industrial products.

The product posting application module may be configured so that the food material and industrial product supplier can post a product corresponding to the food material or industrial product on the platform.

The delivery application module may be configured so that the supplier of food materials and industrial products can apply for and purchase the delivery service of the head office, and process payment and refund if necessary.

The order progress confirmation module may be configured so that the food material and industrial product supplier can check the progress of the food material and industrial product-related project and the head office's delivery service-related project progress.

The terminal of the distribution center is divided into the side dish department and the food materials and industrial products department, and consists of the courier application confirmation module and the courier progress project management module in the house and side dish department, and the courier application confirmation module, the courier process project management module, and the SCM management module in the food materials and industrial products department. may consist of A detailed configuration will be described below.

First, the delivery application confirmation module of the side dish unit may be configured to check the delivery service requested by the consumer or the side dish supplier at the distribution center.

In addition, the delivery progress project management module of the side dish unit may be configured so that the distribution center can manage a series of delivery project processes requested by consumers and side dish suppliers as a whole.

Next, the delivery application confirmation module of the food materials and industrial products department can be configured to check the delivery service requested by consumers, side dish suppliers, and food materials and industrial product manufacturers at the distribution center.

In addition, the delivery progress project management module of the food materials and industrial products department may be configured so that the logistics center can manage a series of delivery project processes applied by consumers, side dish suppliers, and food materials and industrial product manufacturers as a whole.

Lastly, the SCM management module of the food materials and industrial products department can be configured so that the terminal of the distribution center can participate in project management related to SCM, such as inventory management of food materials and industrial products of the business.

The refrigerated unmanned delivery box terminal may be composed of a delivery progress project management module. This can be configured so that the refrigerated unmanned delivery box terminal can participate in the management of information on delivery progress in the management of delivery projects requested by consumers, side dish suppliers, food materials and industrial product vendors.

The delivery driver terminal may be composed of a delivery progress project management module. This can be configured so that the terminal of the courier driver can participate in the management of information about the progress of the courier service for the management of the courier project requested by consumers, side dishes, suppliers, food materials and industrial product manufacturers.

The terminal of the head office can be composed of a server management module and individual task management module. A detailed configuration will be described below.

The server management module may be configured so that executives and employees of the head office can manage the server of the platform through the terminal of the head office.

The individual task management module may be configured to enable executives and employees of the head office to provide the above services provided by the head office and to perform tasks of a company that supports them.

The platform server is a component that enables online execution of the process from establishment to dissolution of the side dish sales platform and logistics/distribution business system, and the start, execution, and end of all projects performed by the company.

The platform server is a component for project management, and includes side dish-related project management modules, food materials and industrial product-related project management modules, refrigerated delivery-related project management modules, platform operation project management modules, SCM project management modules, program management modules, project database, It can be configured to include a portfolio management module. A detailed configuration will be described below.

First, among the project management modules, a side dish-related project management module can be configured to manage a series of all processes of a project from a side dish supplier to producing side dishes and delivering them to consumers.

The following project management module related to food materials and industrial products may be configured to manage all processes of a series of projects corresponding to food material and industrial product producers producing products and delivering them to the consumers and side dish suppliers.

The project management module related to refrigerated parcel delivery may be configured to manage all processes of a series of projects corresponding to the entire process of receiving services operated by the head office by the consumer, the side dish supplier, and the food material and industrial product producer.

The platform operation project management module can be configured to manage all processes of a series of projects corresponding to all processes necessary for the platform operation of the head office.

The SCM project management module can be configured to manage a series of processes corresponding to all projects related to logistics/distribution services provided by the headquarters.

The following program management modules can be divided into program management modules that manage side dish-related projects, food materials and industrial products-related projects, and refrigerated delivery-related projects, and program management modules that manage platform operation project management and SCM project management.

In addition, the platform server produces information from the project management module and program management module presented above, such as project proposals, information on members included in the project, project progress status, sales status of products and services according to the project, project support status, project end information, etc. All information can be stored and managed in the project database.

The portfolio management module may be configured to comprehensively manage the project management module, program management module, and project database.

The project/program/portfolio management module may be configured to automatically proceed according to a predetermined algorithm so that each project/program/portfolio is managed by a series of standardized processes. Manage human resource management, organization management, schedule management, conflict situation management, cost control, and planning management, including project planning, planning, execution, and completion using standardized project/program/portfolio management techniques.

The flow of the side dish sales platform and logistics/distribution business method according to an embodiment of the present invention is as follows.

Referring to FIG. 1, a system is built so that a terminal at the head office, a terminal at a logistics center, a terminal at a refrigerated unmanned delivery box, and a terminal at a courier driver can provide a platform and logistics/distribution services through a platform server.

The platform server is operated through the terminal of the head office to enable members of the business to perform the project smoothly.

Through the terminal of the distribution center, it is possible to manage the progress of courier service for side dishes, food materials, and industrial products ordered from the platform server, and to perform SCM operated by the head office.

The refrigerated unmanned delivery box terminal provides a delivery service ordered from the platform server of the headquarters and manages matters related to the delivery process.

The terminal of the courier driver provides the courier service ordered from the platform server of the head office and manages matters related to the delivery process.

Next, the terminal of the food material and industrial product supplier posts and sells the food material and industrial product through the platform server. It is delivered to consumers and side dish suppliers through the headquarters' platform and logistics/distribution service.

Next, the side dish supplier's terminal searches for and purchases food materials and industrial products through the platform server. In addition, home side dishes are produced, posted and sold through the platform server. It is delivered to consumers through the headquarters' platform and logistics/distribution service.

Next, the consumer terminal searches side dishes, food materials, and industrial products posted through the platform server, and purchases the side dishes, food materials, and industrial products. In addition, through the platform server, the individual delivery service is purchased by applying for the delivery service of the head office.

The headquarters' delivery service is carried out through unmanned delivery boxes installed in convenience stores and apartments, and in the case of fresh food, it is delivered using a refrigerated logistics system through a cold chain. This can eliminate the waste of packaging materials that occurs in the case of fresh food delivery using a general courier service.

2 is a business model canvas of a side dish sales platform and a logistics/distribution business system according to an embodiment of the present invention.

Information about the value provided by the business, business partners, activities, resources, customer relationships, channels, customer segments, cost structure, and revenue sources is input.

Run the business by repeating the analysis method.

3 is a bubble map of a business model of a home side dish sales platform and a logistics/distribution business system according to an embodiment of the present invention.

Referring to FIG. 3 , the tasks of the side dish sales platform and the logistics/distribution business system can be largely classified into three types: side dish sales, food materials and industrial product sales, and delivery services. Servers and terminals of the side dish sales platform and logistics/distribution business system may be configured to efficiently and effectively process the above tasks.

It has been described with reference to the above embodiments, and those skilled in the art, and organizations that will utilize this side dish sales platform and logistics/distribution business system, within the scope that does not deviate from the spirit and scope of the present invention described in the claims below. It is understood that various modifications and changes can be made to the present invention.

Claims (15)

a headquarters terminal for operating and managing the side dish sales platform and logistics/distribution business system; A terminal of the distribution center for managing the side dishes, food materials, and industrial products by courier and managing SCM-related projects of the head office; A refrigerated unmanned delivery box terminal for managing the side dishes, food materials, and industrial products by courier and managing SCM-related projects at the head office; A courier driver's terminal for managing the courier transportation of the side dishes, food materials and industrial products and the SCM-related projects of the head office; A consumer terminal for searching for and purchasing the side dishes, food materials, and industrial products or using the home delivery service of the head office; A terminal of a side dish supplier for posting and selling the side dishes, or searching for and purchasing food materials and industrial products, and using the home delivery service of the head office; A food material and industrial product supplier terminal for posting and selling the food material and industrial product or using the home delivery service of the head office; Establishing the side dish platform and logistics/distribution business, posting and selling the side dish supplier, food materials and industrial product supplier products online, and purchasing the side dish, food material and industrial product by consumers or home side dish suppliers , Consumers, side dish suppliers, food materials and industrial product suppliers use the headquarters' delivery service, and manage the headquarters' platform operation and SCM in the form of a project-program-portfolio, and project-program-portfolio progress A side dish sales platform and logistics/distribution business system including a supplier terminal, food material and industrial product supplier terminal, logistics center terminal, refrigerated unmanned delivery box terminal, courier driver terminal, and platform server that exchanges with the headquarters terminal. The method of claim 1, wherein the platform server,
The side dish sales platform and logistics / distribution business system, characterized in that configured to post the project progress and results, products and services performed by the side dish sales platform and logistics / distribution business system online.
A business system characterized by using a method of managing projects through a series of standardized processes (PMbok, PRINCE 2, etc.) on the platform server
A business system characterized by using a method of managing a project through a series of standardized processes (PMbok, PRINCE 2, etc.) at the terminal
A business system characterized by using a method of managing programs through a series of standardized processes (The Standard for Program Management, etc.) on a platform server.
A business system characterized by using a method of managing a portfolio through a series of standardized processes (such as The Standard for Portfolio Management) on a platform server.
A business system characterized by using a method of managing a project-program through a series of standardized processes on a platform server.
A business system characterized by using a method of managing a project-program-portfolio through a series of standardized processes on a platform server.
A process of exchanging information with a consumer terminal in a project management or program or portfolio management module of the platform server; A process of exchanging information with a side dish supplier terminal in a project management or program or portfolio management module of the platform server; A process of exchanging information with a terminal of a food material and industrial product supplier in a project management or program or portfolio management module of the platform server; A process of exchanging information with a terminal of a distribution center in a project management or program or portfolio management module of the platform server; A process of exchanging information with a refrigerated unmanned delivery box terminal in a project management or program or portfolio management module of the platform server; A process of exchanging information with a delivery driver terminal in a project management or program or portfolio management module of the platform server; A process of exchanging information with the terminal of the headquarters in the project management or program or portfolio management module of the platform server
The method of claim 2, wherein a consumer terminal requesting a project to the platform server and performing the requested project, a side dish supplier terminal requesting a project to the platform server and performing the requested project, and requesting a project to the platform server Food material supplier terminals that carry out requested projects, distribution center terminals that carry out business operations of the head office, refrigerated unmanned delivery box terminals that carry out business operations of the head office, delivery driver terminals that carry out business operations of the head office, and terminals that manage the business operations of the head office Home side dish sales platform and logistics / distribution business system, characterized in that configured to further include a headquarters terminal to perform.
A process in which the head office terminal builds a side dish platform and logistics distribution business through the platform server and carries out a project of the business;
A process in which a logistics center terminal builds a side dish platform and logistics distribution business through the platform server and performs logistics/distribution tasks for courier projects and SCM projects;
A process in which a refrigerated unmanned delivery box terminal builds a side dish platform and logistics distribution business through the platform server and performs logistics / distribution tasks for delivery projects and SCM projects;
A process in which a courier driver terminal builds a side dish platform and logistics distribution business through the platform server and performs logistics/distribution tasks for courier projects and SCM projects;
A process in which the consumer terminal builds a side dish platform and logistics distribution business through the platform server and performs side dish-related projects, food materials and industrial products-related projects, and courier-related project tasks;
A process in which the side dish supplier terminal builds a side dish platform and logistics distribution business through the platform server and performs side dish-related projects, food materials and industrial products-related projects, and courier-related project tasks;
The business method of the side dish sales platform and logistics/distribution system, including the process in which the food material and industrial product supplier terminal builds a side dish platform and logistics distribution business through the platform server and performs projects related to food materials and industrial products and delivery related projects.
a process in which the platform server posts the project performed in the side dish sales platform and logistics/distribution system online;
a process in which a consumer terminal retrieves and purchases a product from the platform server and settles a purchase price;
A process in which the side dish supplier terminal searches for and purchases products from the platform server and settles the purchase price;
A process in which the side dish supplier terminal posts a product to the platform server and sells and delivers the posted product;
a process in which a food material and industrial product supplier terminal searches for and purchases products from the platform server and settles the purchase price;
A food material and industrial product supplier terminal posting a product on the platform server and selling and delivering the posted product;
A process in which the logistics center terminal manages the supply chain of the courier and the head office requested through the platform server;
A process in which the refrigerated unmanned delivery box terminal manages the refrigerated unmanned delivery box through the platform server and manages the requested delivery service and the supply chain of the headquarters;
A process in which the delivery driver terminal manages the refrigerated unmanned delivery box through the platform server and manages the requested delivery service and the supply chain of the head office;
Side dish sales platform and logistics / distribution business method, characterized in that the head office terminal is configured to include a process for managing the platform server and managing individual tasks through the platform server. A process in which a refrigerated unmanned delivery box terminal manages a refrigerated unmanned delivery box through a platform server; A process in which a refrigerated unmanned delivery box terminal manages delivery and supply chain through the platform server
The side dish sales platform and logistics/distribution business system, characterized in that the platform server classifies and operates the head office's business into side dishes, food materials and industrial products, refrigerated delivery, platform operation, and SCM projects.
The side dish sales platform, characterized in that the platform server classifies and processes projects requested by consumer terminals, side dish supplier terminals, food materials and industrial product supplier terminals into house side dishes, food materials and industrial products, and refrigerated delivery related projects, and Logistics/distribution business system.

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