KR20230054264A - Electronic apparatus for processing information for pickup order and method thereof - Google Patents

Abstract

An electronic device and method for processing information for a pickup order are disclosed. According to the present disclosure, a method includes: identifying a store where a pickup order is available identified based on a location desired by a customer; and providing various pickup-related information on a search result page, such as the pickup time of a store, distance from a reference location, travel time, and parking availability, that customers can use as a reference when visiting the store.

Description

Electronic device and method for processing information for pickup order

The present disclosure relates to an electronic device and method for processing information for a pickup order.

BACKGROUND OF THE INVENTION As the use of the Internet becomes common, the e-commerce market is expanding. Among these, the growth of food ordering based on e-commerce services is noteworthy. In particular, after picking up and ordering food based on a customer terminal such as a smartphone, customers can visit the store and quickly order food without having to wait in the store. The pick-up order service that receives is a very active trend.

These pick-up order services need to accurately guide the time required to cook and pick up food and the time required for customers to travel to the store in order to maintain the freshness and warmth of the food. Be sure to provide detailed information to avoid any inconvenience. In addition, as food delivery services and pick-up order services tend to be related to each other, it is necessary to link the information necessary for food delivery and pick-up orders and establish a harmonious interface so that customers can easily select delivery or pick-up to order food. there is

However, the current pick-up order service has many shortcomings in maximizing customer convenience, such as errors occurring due to various factors in the time required to guide customers or providing superficial and concise information instead of optimal information. . In addition, since the connection with the food delivery service is poor, it is difficult to provide customers with the experience of using the two services while switching naturally.

In this regard, reference may be made to prior literature such as KR101870190B1 or KR20050108168A.

The present disclosure is proposed to solve the above-mentioned problems, and identifies a store where a pickup order is possible based on a location desired by the customer, and provides various pickup-related information that the customer can refer to to visit the store on a search result page. An object of the present invention is to provide a method and an electronic device using the same.

More specifically, the present disclosure is capable of identifying a store where a pickup order is possible based on the customer's current location as well as the customer's set address as the reference location, and the pickup time required for the store, distance from the reference location, travel time required, and parking available An object of the present invention is to provide a method for providing a search result page displaying pickup-related information including at least a part of whether or not to a customer terminal, and an electronic device using the same.

The technical problem to be achieved by the present disclosure is not limited to the technical problems as described above, and other technical problems may be inferred from the following embodiments.

An information processing method for a pick-up order according to an embodiment disclosed herein includes providing a preceding page displaying a pick-up order category together with one or more food menu categories to a customer terminal; obtaining a request for the pickup order category from the customer terminal; Identifying a store located within a predetermined radius using the customer's current location or the customer's set address as a reference location among a plurality of stores providing pickup order service; selecting at least some stores that satisfy the filter condition among the identified stores based on a preset filter condition; and providing, to the customer terminal, a search result page displaying pickup-related information including at least a portion of a required pick-up time for each of the selected stores, a distance from the reference location, a required travel time, and availability of parking. do.

Details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, by selectively using the customer's current location and the address set by the customer as a reference location for selecting stores where pickup orders are possible, information necessary for the customer to visit the store can be more accurately calculated and provided to the customer. can

In addition, according to the present disclosure, the electronic device for processing information for a pick-up order notifies the customer not only of the pickup time and distance to the store, but also the time required for the customer to travel to the store and whether parking is available, so that the customer moves Customers' inconvenience can be minimized in placing a pick-up order in consideration of means.

In addition, according to the present disclosure, the electronic device for processing information for a pick-up order provides a straight path between the store and the reference location before the customer orders, and provides the shortest path that can actually be passed after the customer orders, thereby contributing to route provision. You can provide timely information to your customers while conserving resources.

In addition, when an electronic device processing information for a pick-up order according to the present disclosure can process both a delivery order and a pick-up order in the same store, information for each order is selectively displayed to facilitate the information required by the customer. can be obtained.

Effects of the invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram illustrating an information processing system for a pick-up order according to an embodiment.
2 is an operation flowchart of an information processing method of an electronic device in an information processing system for a pick-up order according to an embodiment.
3 is an operation flowchart of an information processing method of an electronic device in an information processing system for a pick-up order according to an additional embodiment.
4A and 4B are exemplary diagrams of preceding pages displaying pick-up order categories according to an embodiment.
5A to 5C are exemplary views of a search result page displaying store pickup-related information according to an embodiment.
6A and 6B are examples of detailed information pages including a delivery tab and a pickup tab, according to one embodiment.
7A and 7B are exemplary diagrams of detailed information pages displaying additional information according to an exemplary embodiment.
8 is a block diagram illustrating an electronic device processing information for a pick-up order according to an exemplary embodiment.

The terms used in the embodiments have been selected as general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but they may vary depending on the intention or precedent of a person skilled in the art, the emergence of new technologies, and the like. In addition, in a specific case, there are also terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the corresponding description. Therefore, terms used in the present disclosure should be defined based on the meaning of the term and the general content of the present disclosure, not simply the name of the term.

When it is said that a certain part "includes" a certain component throughout the specification, it means that it may further include other components without excluding other components unless otherwise stated. In addition, terms such as "..unit" and "..module" described in the specification mean a unit that processes at least one function or operation, which may be implemented as hardware or software or a combination of hardware and software. And, unlike the illustrated example, specific operations may not be clearly distinguished.

The expression of "at least one of a, b, and c" described throughout the specification means 'a alone', 'b alone', 'c alone', 'a and b', 'a and c', 'b and c' ', or 'all a, b, and c'.

A “terminal” referred to below may be implemented as a computer or portable terminal capable of accessing a server or other terminals through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), etc. It may include a handheld-based wireless communication device.

In the following description, “transmission”, “communication”, “sending”, “receiving” and other similar terms of signals, messages, or information refer to direct transmission of signals, messages, or information from one component to another. This includes not only being passed on, but also passing through other components.

In particular, “transmitting” or “transmitting” a signal, message or information as an element indicates the final destination of the signal, message or information and does not mean a direct destination. The same is true for "reception" of signals, messages or information. Also, in the present disclosure, two or more data or information being “related” means that when one data (or information) is obtained, at least a portion of other data (or information) can be obtained based thereon.

Also, terms such as first and second may be used to describe various components, but the components should not be limited by the terms. The terms may be used for the purpose of distinguishing one component from another.

For example, a first element may be termed a second element, and similarly, a second element may be termed a first element, without departing from the scope of the present disclosure.

Hereinafter, with reference to the accompanying drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily carry out the present disclosure. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings.

In describing the embodiments, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to more clearly convey the gist of the present invention without obscuring it by omitting unnecessary description.

For the same reason, in the accompanying drawings, some components are exaggerated, omitted, or schematically illustrated. Also, the size of each component does not entirely reflect the actual size. In each figure, the same reference number is assigned to the same or corresponding component.

Advantages and features of the present invention, and methods for achieving them, will become clear with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the present embodiments make the disclosure of the present invention complete, and common knowledge in the art to which the present invention belongs It is provided to fully inform the holder of the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numbers designate like elements throughout the specification.

It will be appreciated that each block of process flow diagrams and combinations of flow diagrams may be performed by computer program instructions. These computer program instructions may be embodied in a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment are described in the flowchart block(s). It creates means to perform functions. These computer program instructions may also be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular way, such that the computer usable or computer readable memory The instructions stored in are also capable of producing an article of manufacture containing instruction means that perform the functions described in the flowchart block(s). The computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to generate computer or other programmable data processing equipment. Instructions for performing processing equipment may also provide steps for performing the functions described in the flowchart block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). It should also be noted that in some alternative implementations it is possible for the functions mentioned in the blocks to occur out of order. For example, two blocks shown in succession may in fact be executed substantially concurrently, or the blocks may sometimes be executed in reverse order depending on their function.

1 is a schematic configuration diagram illustrating an information processing system for a pick-up order according to an embodiment.

Referring to FIG. 1 , an information processing system 100 for a pickup order may include an electronic device 110 , a customer terminal 120 and a store terminal 130 . In the information processing system 100 shown in FIG. 1, only configurations related to the present embodiment are shown. Accordingly, those skilled in the art can understand that other general-purpose components may be further included in addition to the components shown in FIG. 1 .

Meanwhile, the entire embodiment according to the present disclosure is described based on a food pick-up order (packaging order), but the embodiment of the specification can be used to provide information related to a pick-up order of other items as well as food, and in the same store If delivery orders and pick-up orders can be processed, information can be provided according to the corresponding order according to the customer's request.

The electronic device 110 , the customer terminal 120 and the store terminal 130 may communicate with each other within the network 140 .

The electronic device 110 may provide a platform for ordering pickup. Specifically, the electronic device 110 may provide an application for a pick-up order service to the customer terminal 120, execute the corresponding application, and use the pick-up order service through the customer terminal 120 connected to the electronic device 110. can provide. Store-related information registered on the service may be provided through the corresponding service. Meanwhile, the electronic device 110 may be included in a server providing a pick-up order service.

In this regard, the application provided by the electronic device 110 is installed in the customer terminal 120, and some of the calculations for the pick-up order service are processed in the customer terminal 120, and the remaining part is outside the customer terminal 120. It can be driven to process on the server.

The customer terminal 120 is a terminal that accesses the pick-up order service provided by the electronic device 110, and can inquire, search, or browse information of various stores through a user interface on the corresponding service, and the electronic device 110 As such, an order for at least some of the information may be delivered.

The store terminal 130 transmits information of the store itself, information necessary for ordering food sold in the store, etc. to the electronic device 110, a server including the electronic device 110, or a separate server, and stores the information in the corresponding space. It can be registered, and an order request transmitted from the customer terminal 120 through the electronic device 110 can be obtained.

The network 140 includes a local area network (LAN), a wide area network (WAN), a value added network (VAN), a mobile radio communication network, a satellite communication network, and their interconnections. It is a data communication network in a comprehensive sense that includes a combination and enables each network constituent entity shown in FIG. 1 to communicate smoothly with each other, and may include wired Internet, wireless Internet, and mobile wireless communication network. Wireless communication includes, for example, wireless LAN (Wi-Fi), Bluetooth, Bluetooth low energy (Bluetooth low energy), Zigbee, WFD (Wi-Fi Direct), UWB (ultra wideband), infrared communication (IrDA, Infrared Data Association) ), Near Field Communication (NFC), etc., but is not limited thereto.

In relation to the above, it will be described in more detail through the following drawings.

2 is an operation flowchart of an information processing method of an electronic device in an information processing system for a pick-up order according to an embodiment.

Although the store terminal 130 is shown as directly registering store-related information in the electronic device 110 in FIG. 2, this is exemplary and, depending on the embodiment, the store-related information is transferred from the store terminal 130 to a separate server. It may be registered or may be registered in a server including the electronic device 110 . In this case, the electronic device 110 may obtain store-related information from a server in which store-related information is registered through a wired or wireless network.

In step S210, the electronic device 110 may obtain store-related information registered by the store terminal 130.

According to one embodiment, 'store-related information' refers to store-related information that can be used for services provided by the electronic device 110, such as information related to items sold in stores and store information that can be referred to for pick-up. , Store-related information registered by the store terminal 130 may be provided to the customer terminal 120 immediately, but may be processed in a predetermined format by the electronic device 110 and then provided in whole or in part.

In step S220, the electronic device 110 may provide the customer terminal 120 with a preceding page displaying a pick-up order category together with one or more food menu categories.

In the present disclosure, a 'preceding page' collectively refers to a page displayed on the customer terminal 120 prior to a search result page when a customer using the pickup order service initially accesses the service through the customer terminal 120. For example, the leading page may be a main page displaying the main screen of a service, or a category list page (CLP) displaying various food menu categories, but other than that, food menu categories and pick-up order categories are displayed. Any displayed page may correspond to a preceding page described in the present disclosure.

According to an embodiment, the food menu category or the pick-up order category may be displayed on the preceding page in the form of text phrases, icons, or text phrases and icons combined. For example, the food menu category and the pick-up order category may be displayed in the form of an icon with a picture or picture of food representing each category inserted in a circle, and depending on the embodiment, a text phrase indicating each category below the circle. may be additionally displayed.

According to one embodiment, the food menu category or pick-up order category may be displayed according to a preset direction on the preceding page. For example, each category may be displayed sequentially in a direction crossing the preceding page or may be displayed in a checkerboard pattern on the preceding page.

According to one embodiment, the pick-up order category may be displayed ahead of the food menu category based on the direction in which each category is displayed on the preceding page.

According to another embodiment, a graphic effect different from that of the food menu category on the preceding page may be applied to the pick-up order category. For example, an icon representing a pick-up order category may be displayed larger than an icon representing a food menu category, may be displayed with a brighter brightness, or may be displayed with a higher saturation. As another example, a text phrase indicating a pick-up order category may be displayed in a larger size than a text phrase indicating a food menu category, may be bolded, or may be displayed in a separate font.

In step S230, the electronic device 110 may receive a selection for a pick-up order category from the customer terminal 120.

Hereinafter, an embodiment in which a search result page or a detailed information page is provided based on a case where the customer terminal 120 selects a pick-up order category is disclosed, but similarly, when the customer terminal 120 selects a food menu category A search result page or detailed information page displaying search results or detailed information corresponding to a delivery order for a corresponding category of menu may be provided. In other words, the electronic device 110 identifies the type of order (eg, a delivery order or a pick-up order) from the category selected by the customer terminal 120, and transmits information provided to the customer terminal 120 accordingly. can be determined selectively.

According to one embodiment, selection from the above-described customer terminal 120 may be made by the customer selecting an icon or text phrase representing a pickup order category on the display of the customer terminal 120 . In this case, selection on the display may be made through touch, input through a stylus pen, voice recognition, gesture recognition, gaze recognition, etc., but various other input methods may be applied to selection in the customer terminal 120.

According to another embodiment, selection from the above-described customer terminal 120 is made by using an interface that provides a function of switching to a pickup order on a page after the customer terminal 120 selects a category other than the pickup order category. may be For example, when the customer terminal 120 applies a filter for selecting stores that can be ordered for pick-up on a search result page after selecting a food menu category corresponding to a delivery order, the electronic device 110 assigns the filter to the pick-up order category. It is determined that the selection is made and step S240 to be described later may be performed. As another example, when the customer terminal 120 selects the pick-up tab on the detailed information page after selecting a food menu category corresponding to a delivery order, the electronic device 110 determines this as a selection of step S310 to be described later, and will be described later. Step S320 may be performed.

In step S240, the electronic device 110 may identify a store located within a predetermined radius from the reference location among a plurality of stores providing the pick-up order service. This is to prevent an excessively large number of stores from being identified, and to preferentially show stores within a pick-up distance from the reference location set by the customer. , resources of the electronic device 110 may be set in consideration. Meanwhile, if the distance between the reference location and the store location is considered as a filter condition in step S250 to be described later, the identification in step S240 may be included in the selection in step S250 and performed together.

According to an embodiment, the reference location may mean the current location of the customer. For example, the electronic device 110 may request a current global positioning system (GPS) location from the customer terminal 120 and determine the obtained GPS location as the current location of the customer. As another example, the electronic device 110 may request the customer to input the current location to the customer terminal 120 and determine the location input by the customer as the current location of the customer.

According to another embodiment, the reference location may mean a customer's set address. For example, the customer may set his/her residence as the address through the customer terminal 120, and in this case, the electronic device 110 may determine the customer's residence as the set address. As another example, if the customer has not set a separate address, the electronic device 110 may determine the address input by the customer when subscribing to the pick-up order service as the set address. Meanwhile, in the case of a delivery order in the embodiment, it may be determined whether or not delivery is possible based on the customer's set address.

According to an embodiment, the electronic device 110 may provide a user interface capable of selecting which one of the customer's current location and the customer's set address as a reference location on a preceding page or a search result page to be described later.

For example, the electronic device 110 changes the reference location from the customer's current location to the customer's set address simply by touching a section where the customer's current location or the customer's set address is displayed, or the customer's set address. A user interface that changes to the customer's current location can be provided.

As another example, when the customer touches a section in which the customer's current location or the customer's set address is displayed, the electronic device 110 exposes a list including the customer's current location and the customer's set address, and selects the customer from the list. A user interface can be provided to set options as standard positions.

In step S250, the electronic device 110 may select at least some stores that satisfy a preset filter condition among the stores identified through step S240.

According to an embodiment, the filter condition may include at least some of the following elements. However, this is an example, and various other elements may be included in the filter condition.

(1) Sorting order (e.g., by recommendation, by order, by proximity, by star rating, by new store)

(2) Minimum order amount

(3) Existence of discount coupons

(4) Availability of parking

(5) Maximum distance from reference position

(6) Menu types

According to one embodiment, the menu categories constituting the menu types among the filter conditions (eg, Korean food, Chinese food, Japanese food, etc.) include the number of delivery orders received during a preset period, the number of pickup orders received during a preset period, service It may be set based on at least one of a menu ranking suitable for pickup judged by a plurality of customers using the menu ranking suitable for pickup arbitrarily set by a service provider.

According to an embodiment, a user interface capable of setting filter conditions may be displayed on a search result page provided by the electronic device 110 to the customer terminal 120 .

Specifically, the aforementioned user interface may include at least some of the following interfaces according to the type of filter conditions. However, according to embodiments, the user interface may include more diverse interfaces.

(1) list box

(2) On/off button

(3) radio button

(4) check box

(5) bar adjustment control

(6) Dial adjustment control

According to an embodiment, in a state in which the customer terminal 120 does not separately set the filter condition, the filter condition may be set as a default value. In this case, for example, the default value may be a value arbitrarily set by the pick-up order service provider, and as another example, it is set based on the answers to the inquiry presented by the pick-up order service provider at the time the customer subscribes to the pick-up order service. may be a value.

In step S260, the electronic device 110 may provide the customer terminal 120 with a search result page (SRP) displaying pickup-related information of each store selected through step S250.

According to one embodiment, the pickup-related information displayed on the search result page may include at least some of the required pickup time for each store selected through step S250, the distance from the reference location, the required travel time, and availability of parking. there is.

Specifically, 'time required for pick-up' refers to the time required to cook and pick up food ordered at each store, which may be information registered by the store terminal 130 of each store, or the electronic device 110 The time required for cooking and pick-up may be statistically calculated according to the type of food sold in each store.

In addition, in detail, 'distance from the reference position' refers to the distance from the customer's current location or the customer's set address to the address where each store is located, and the address where each store is located is the information registered by the store terminal 130. Alternatively, it may be information obtained by the electronic device 110 from an external server (eg, a server providing a map service).

In addition, in detail, 'travel time' means the expected time required for a customer to move from a reference location to the address where each store is located, and the electronic device 110 calculates the travel time based on various means of transportation. In providing the search result page to the customer terminal 120, a means of transportation that is a reference for calculating the required travel time may be displayed together with the required travel time.

According to another embodiment, the pickup-related information displayed on the search result page may additionally include, in addition to the above-described information, at least some of the store's business name, representative menu image, rating, number of reviews, and discount coupon information. there is.

3 is an operation flowchart of an information processing method of an electronic device in an information processing system for a pick-up order according to an additional embodiment.

In the present disclosure, it is assumed that each step shown in FIG. 3 is performed according to the customer's response through the customer terminal 120 after the electronic device 110 provides a search result page to the customer terminal 120. .

In step S310, the electronic device 110 may receive a selection for a specific store on the search result page from the customer terminal 120.

According to one embodiment, the above-mentioned selection from the customer terminal 120 allows the customer to store store-related information (eg, an image of a specific store, name, etc.) In this case, selection on the display may be made through touch, input through a stylus pen, voice recognition, gesture recognition, gaze recognition, etc., but various other input methods may be applied to selection in the customer terminal 120.

In step S320, the electronic device 110 displays a single detail page (SDP) including a delivery tab for displaying delivery information of the selected store and a pickup tab for displaying pickup information of the selected store to the customer terminal ( 120) can be provided.

In the present disclosure, 'delivery information' collectively refers to information that a customer can refer to for a delivery order, and 'pickup information' collectively refers to information that a customer can refer to for a pickup order.

According to an embodiment, the delivery information displayed on the delivery tab may include at least some of a required delivery time, a delivery fee, a minimum order amount for placing a delivery order, and a list of menus available for delivery from the selected store.

According to one embodiment, the pickup information displayed on the pickup tab may include at least a portion of a required pickup time, an address of the selected store, and a list of menus available for pickup from the selected store. At this time, the list of menus that can be picked up may be the same as the list of menus that can be delivered, but if there is a difference between the menus that can be delivered and the menus that can be picked up when considering the information registered by the store terminal 130, the list of menus that can be picked up can be picked up. and a list of menus that can be delivered may be different.

In step S330, the electronic device 110 may receive a selection of an interface for viewing additional information of the selected store from the customer terminal 120.

According to an embodiment, an interface for browsing additional information of a store may be displayed on a detailed information page in any one form of a text phrase, an icon, or a combination of a text phrase and an icon.

In step S340, the electronic device 110 may display additional information of the selected store on the detailed information page.

According to an embodiment, the additional information may include at least a part of a picture of the selected store, location, business hours, store finding tips, parking tips, and a map displaying a route from a reference location to the selected store.

As an example in this regard, a route between the customer's standard location and the location (address) of the selected store may be displayed as a straight path on a map displayed on a detailed information page as additional information.

Meanwhile, as another example, the path between the customer's standard location and the location (address) of the selected store may be displayed as the shortest path that is actually traversable on the above-described map. In other words, the path displayed on the above-described map may be the shortest path among paths not blocked by buildings or natural objects. In this regard, the information on the shortest route that is actually traversable is information obtained by the electronic device 110 from an external server (eg, a server providing a map service) or from a server including the electronic device 110. It may be acquired information or information generated by the electronic device 110 .

Meanwhile, as another example, a method of calculating a route displayed on the map may be determined based on whether the electronic device 110 receives an order from the customer terminal 120 . For example, before the electronic device 110 receives an order from the customer terminal 120, a straight path is displayed on the above-described map, but when the electronic device 110 receives an order from the customer terminal 120, the above-mentioned Instead of a straight route, the map may show the shortest route actually possible.

According to an embodiment, the additional information may further include at least a part of a trade name, phone number, representative name, and business registration number of the selected store.

According to an embodiment, the electronic device 110 displays a delivery cart tab for displaying a menu the customer wants to order for delivery and a menu the customer wants to order for pick-up, in response to a command from the customer terminal 120, in addition to the detailed information page. A cart page including a pickup cart tab for processing may be provided to the customer terminal 120 .

According to an embodiment, the cart page may include a user interface capable of moving a menu included in a delivery cart tab to a pickup cart tab or a menu included in a pickup cart tab to a delivery cart tab. In this case, the above-described user interface may be provided in various forms such as buttons, icons, and controls on a cart page. Through this, the customer can move menus between different cart tabs simply by manipulating the above-described user interface, without having to delete a menu contained in one cart tab and adding the corresponding menu to another cart tab again.

According to an embodiment, when a customer places a delivery order or pick-up order for a specific menu through the customer terminal 120, the electronic device 110 provides a notification for re-confirming whether the order for the corresponding menu is a delivery order or a pick-up order. may be provided to the customer terminal 120. In this case, the above notification may be provided to the customer terminal 120 in the form of at least one of push notification, sound notification, and vibration notification. However, the form of the notification is not limited thereto, and depending on the embodiment, a notification accompanied by a graphic effect may be provided, or various other types of notifications may be provided in one or a combination of two or more.

According to another embodiment, when a customer places a delivery order or pick-up order for a specific menu through the customer terminal 120, the electronic device 110 pops up to confirm whether the order for the corresponding menu is a delivery order or pick-up order. A window may be provided to the customer terminal 120 . At this time, the customer can check whether the order is correct by selecting a call to action (CTA) button set in the pop-up window through the customer terminal 120. However, other than the notification and pop-up windows described above, various means for confirming the order may be provided, and the user's response may be made in various ways according to the type of means provided.

According to an embodiment, the electronic device 110 provides a reconfirmation means such as a notification or a pop-up window to the customer terminal 120 based on whether the pickup order of the customer terminal 120 satisfies a preset confirmation condition. You can decide whether to do it or not. For example, the electronic device 110 may provide a notification or a pop-up window only when the distance between a store selected by the customer terminal 120 as a target of a pick-up order and the reference location of the customer is greater than or equal to a preset distance.

According to one embodiment, when the delivery or pickup of a specific menu ordered by the customer through the customer terminal 120 is completed, the electronic device 110 determines between the expected time required for the delivery or pickup of the corresponding menu and the actual time required. An incentive may be provided to an account that accesses the store terminal 130 of the store that sold the corresponding menu based on the similarity of .

Specifically, the actual time taken for delivery or pickup of the corresponding menu corresponds to the completion of delivery or pickup through the store terminal 130 at the store that sold the corresponding menu from the time the order was received at the store that sold the corresponding menu. It can be up to a point in time.

In addition, specifically, the similarity between the estimated time required for delivery or pick-up and the actual time taken may be calculated as the difference between the two hours, but is not limited thereto, and is calculated by applying a weight to the difference between the two hours, or the difference between the two hours. It may also be calculated by applying a preset function with the difference of as a variable.

Also, specifically, the incentive is a method of lowering the service fee applied to the store, a method of increasing the exposure ranking of the store on the search result page, and at least some of the store information exposed on the search result page or detailed information page. It may be provided through a method of applying a preset graphic effect. In this case, the degree of lowering the service fee, the degree of increasing the exposure rank, the degree of applying the graphic effect, etc. in each method may be adjusted based on the similarity between the above-mentioned times.

4A and 4B are exemplary diagrams of preceding pages displaying pick-up order categories according to an embodiment.

Referring to FIG. 4A , a preceding page 400a according to an embodiment may be provided as a main page comprehensively providing a food delivery order service and a pick-up order service. A circular icon 410a indicating a pickup order category may be displayed on the main page so that a customer using the service can immediately use the pickup order service on the main page.

Although the text phrase 'pickup' is described in the circular icon 410a of FIG. 4A, this is exemplary and depending on the embodiment, a separate image may be inserted instead of the text phrase 'pickup', At the same time as being inserted, a text phrase 'pickup' may be arranged at the top or bottom of the circular icon.

In addition, the circular icon 410a of FIG. 4A is shaded and displayed on the left side of icons representing food delivery order categories ('new restaurant', 'one serving', 'Korean food', etc.), but this is implemented as an example. Depending on the example, it may be placed between icons representing food delivery order categories, placed on the rightmost side, or placed in a separate position on the preceding page 400a, shading may not be applied, and a separate graphic effect may be applied. may be replaced with

Meanwhile, referring to FIG. 4B , the preceding page 400b according to an embodiment may be provided as a category list page of an application comprehensively providing a food delivery order service and a pick-up order service.

Various embodiments related to the shape, arrangement, and graphic effect of the circular icon 410b of FIG. 4B are the same as or similar to those described above with reference to FIG. 4A, and thus, redundant descriptions thereof will be omitted.

5A to 5C are exemplary views of a search result page displaying store pickup-related information according to an embodiment.

Referring to FIG. 5A , a search result page 500a according to an embodiment may sequentially provide pickup-related information 520a of stores providing a pickup order service in consideration of a filter condition 510a.

According to an embodiment, the recommendation order is sorted according to the filter condition 510a applied to the current search result page 500a, but discount coupons exist, parking is available, and preset menu types and reference locations are preset. A store (eg, OO Bakery) that satisfies the maximum distance may be selected.

According to an embodiment, on the current search result page 500a, the required pickup time (eg, 10-20 minutes) of the selected store, the distance from the reference location (eg, 2.2 km), and the required travel time (eg, 2.2 km) For example, 10 minutes by car), availability of parking (for example, parking available), business name (for example, OO Bakery), image of representative menu, rating (for example, 4.8), number of reviews (for example, For example, 35), pickup-related information 520a including information on a 8-in coupon (eg, a 2,000 won discount coupon is provided) may be displayed. Meanwhile, on a search result page providing search results according to a delivery order, delivery-related information may be displayed in an area corresponding to 520a described above.

On the other hand, referring to FIG. 5B , when a customer selects 'menu' among the filter conditions 510a through the customer terminal 120, the brightness of the search result page 500b is adjusted lower and at the same time an option to configure the 'menu' A menu page 510b for selecting one or more of them may be displayed at the top.

According to one embodiment, the menu page 510b may include a separate CTA button (eg, 'apply' button) in addition to the options constituting the 'menu', and the customer may use the customer terminal 120 Through selecting one or more of the options on the menu page 510b and then selecting the above-described CTA button, the selected option may be applied to selection of stores as a filter condition. For example, 'Coffee/Tea' and 'Dessert' options are selected among 5 options on the current menu page 510b, and if the customer selects the 'Apply' button, on the search result page 500b Stores selling menus corresponding to coffee, tea, or dessert may be selected and displayed.

Meanwhile, referring to FIG. 5C , when the customer selects 'distance' among the filter conditions 510a through the customer terminal 120, the brightness of the search result page 500c is adjusted lower and at the same time one of the discrete value distances is set. A distance page 510c containing selectable bar adjustment controls may be displayed above.

According to one embodiment, the distance page 510c may include a separate CTA button (eg, an 'apply' button) in addition to the bar adjustment control, and the customer may use the distance page 510c through the customer terminal 120. ) to select one distance value (eg, 1 km) and then select the above-mentioned CTA button so that the selected distance value is applied to the selection of stores as a filter condition of the maximum distance from the reference location. .

6A and 6B are examples of detailed information pages including a delivery tab and a pickup tab, according to one embodiment.

6a and 6b, detailed information pages 600a and 600b according to an embodiment include a delivery tab for displaying delivery information of a specific store (eg, OO cafe) selected by a customer on a search result page; , and may include a pickup tab for displaying pickup information.

According to one embodiment, the customer may select one of the delivery tab and the pickup tab through the customer terminal 120, the selected tab may be active, and the non-selected tab may be inactive.

According to one embodiment, on the active delivery tab 610a, the delivery time (eg, about 25-30 minutes until arrival), the delivery fee (eg, 2,000 won to 3,000 won), and the minimum order amount (eg, 2,000 won to 3,000 won) For example, 7,000 won) and an interface for viewing additional information (eg, 'store, origin information') may be displayed.

According to one embodiment, on the active pickup tab 610b, the pickup time (eg, about 5-10 minutes until cooking), the address of the store (eg, 570 XX Tower, Songpa-daero, Songpa-gu, Seoul), the reference Distance from the location (eg, 1.2 km from the address), travel time (eg, about 3 minutes by car), and an interface for viewing additional information (eg, 'store, origin information' or map icon) ) can be displayed.

However, the information displayed on the delivery tab 610a and the pickup tab 610b described above is exemplary, and only some of the information may be displayed or additional information may be further displayed.

7A and 7B are exemplary diagrams of detailed information pages displaying additional information according to an exemplary embodiment. For example, the detailed information page 700a shown in FIG. 7A is displayed on the customer terminal 120 by selecting the interface of FIG. 6B (eg, 'store, country of origin' or map icon) for viewing additional information. can be provided.

Referring to FIG. 7A , a detailed information page 700a according to an embodiment includes a map displaying a route from a customer's standard location to an OO cafe, tips for finding a store that can be referenced when visiting the OO cafe, parking tips, and OO Business hours of the cafe may be displayed as additional information.

Specifically, on the map on the detailed information page 700a, the customer's set address 710, the store location of the OO cafe 720, the customer's current location 730, and an interface 740 for displaying the map in an enlarged manner are displayed. It can be. According to the display, when the customer's set address (710) is taken as the standard position, the distance to the store location (720) of the OO cafe is 1.4 km, and the required time is about 3 minutes by car, and the customer is currently at the set address (710). It can be seen that it is located in a location biased to the northeast.

FIG. 7B is a detailed information page 700b provided to a customer terminal when an interface 740 on the detailed information page 700a of FIG. 7A is selected. The entire detailed information page 700b may be enlarged and displayed.

Of course, as described above with reference to FIG. 3 , the route displayed on the map on the detailed information pages 700a and 700b may use the current location 730 of the customer rather than the customer's set address 710 as a reference location. .

In addition, information related to the icon indicating the means of transportation in the box displayed at the top of the route on the detailed information pages 700a and 700b, the required time, and the distance is provided based on the means of transportation input by the customer through the customer terminal 120. It can be.

8 is a block diagram illustrating an electronic device processing information for a pick-up order according to an exemplary embodiment.

The electronic device 110 may include a transceiver 111 , a processor 113 , and a memory 115 according to an embodiment. The electronic device 110 may be connected to the customer terminal 120, the render terminal 130, the seller terminal 140, and other external devices through the transceiver 111 and exchange data.

The processor 113 may perform at least one method described above through FIGS. 1 to 7 . The memory 115 may store information for performing at least one method described above through FIGS. 1 to 7 . Memory 115 may be volatile memory or non-volatile memory.

The processor 113 may control the electronic device 110 to execute a program and provide information. Program codes executed by the processor 113 may be stored in the memory 115 .

The processor 113 is connected to the transceiver 111 and the memory 115 to provide a preceding page displaying pickup order categories together with one or more food menu categories to the customer terminal 120, and pick up from the customer terminal 120. Receiving a selection for an order category, identifying a store located within a preset radius using the customer's current location or the customer's set address as a reference location among a plurality of stores providing pickup order service, and a preset filter among the identified stores At least some stores that meet the conditions are selected, and a search result page is provided to the customer that displays pickup-related information including at least some of the pickup time required for each selected store, distance from the reference location, travel time required, and parking availability. It can be provided to the terminal 120.

Also, the electronic device 110 according to an embodiment may further include an interface capable of providing information to a user.

In the electronic device 110 shown in FIG. 8, only components related to the present embodiment are shown. Accordingly, those skilled in the art can understand that other general-purpose components may be further included in addition to the components shown in FIG. 10 .

The device according to the above-described embodiments includes a processor, a memory for storing and executing program data, a permanent storage unit such as a disk drive, a communication port for communicating with an external device, a touch panel, a key, a button, and the like. The same user interface device and the like may be included. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, the computer-readable recording medium includes magnetic storage media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and optical reading media (e.g., CD-ROM) ), and DVD (Digital Versatile Disc). A computer-readable recording medium may be distributed among computer systems connected through a network, and computer-readable codes may be stored and executed in a distributed manner. The medium may be readable by a computer, stored in a memory, and executed by a processor.

This embodiment can be presented as functional block structures and various processing steps. These functional blocks may be implemented with any number of hardware or/and software components that perform specific functions. For example, an embodiment is an integrated circuit configuration such as memory, processing, logic, look-up table, etc., which can execute various functions by control of one or more microprocessors or other control devices. can employ them. Similar to components that can be implemented as software programming or software elements, the present embodiments include data structures, processes, routines, or various algorithms implemented as combinations of other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java), assembler, or the like. Functional aspects may be implemented in an algorithm running on one or more processors. In addition, this embodiment may employ conventional techniques for electronic environment setting, signal processing, message processing, and/or data processing. Terms such as “mechanism”, “element”, “means” and “composition” may be used broadly and are not limited to mechanical and physical components. The term may include a meaning of a series of software routines in connection with a processor or the like.

The foregoing embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims (1)

In the information processing method for a pick-up order in an electronic device,
providing a preceding page including a first icon corresponding to a pick-up order category to a customer terminal;
receiving a first input for the first icon from the customer terminal;
identifying a first set of stores supporting a pick-up order among at least one store corresponding to a reference location in response to the first input;
providing a first search result page including information on stores of the first set to the customer terminal in response to the first input; and
When the delivery or pickup of the order received from the customer terminal is completed, the account connected to the store terminal of the store that fulfilled the order based on the similarity between the estimated time required for the delivery or pickup and the actual time required Including the step of providing incentives to,
The incentive is
A method of lowering a service fee applied to an account connected to a store terminal of a store that fulfills the order; a method of increasing the exposure ranking of the store that fulfills the order on the first search result page or the second search result page; A method of applying a preset graphic effect to at least some of the information of the store that fulfilled the order exposed on the first search result page or the second search result page, and at least one of the information about the store that fulfilled the order exposed on the detailed information page An information processing method characterized in that it is provided through at least one of methods of applying a predetermined graphic effect to a part.

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