KR20230053128A - Non-contact type Management Standard Certification System - Google Patents

Abstract

Disclosed is an untact management standard certification system, which is a management system implemented as a computer program, in particular, a system which not only supports, in an untact manner, management of work performed between companies seeking management standard certification and consultants assisting with the certification review procedure, but also supports a simulation review function. The untact management standard certification system has a management standard database in which requirement information having a plurality of management standard certification specifications is stored based on a common data structure according to a higher-level information system. In addition, the untact management standard certification system provides a work input user interface created based on a template defined by a user, receives a plurality of pieces of management item information related to the work flow of a target company through the work input user interface, and stores the same. In addition, the untact management standard certification system receives, from the consultants, the matching relationship between the pieces of management item information for the target company stored in a storage medium and the requirement information having the corresponding certification specifications stored in the management standard database, for each management standard certification specification, and stores the same in the storage medium. Therefore, integrated review support for a plurality of management standard certification specifications can be managed.

Description

Non-face-to-face management standard certification system {Non-contact type Management Standard Certification System}

A management system implemented as a computer program, in particular, a non-face-to-face management standard that not only supports non-face-to-face management of work between a company seeking management standard certification and a consultant helping the certification deliberation process, but also supports mock examination function An authentication system is disclosed.

Korean Patent No. 568,266 discloses an authentication service method that supports authentication examination work online. According to the disclosed method, when a client terminal system of an audited company accesses the server of an auditing agency and generates an auditing document and data, the auditing agency generates document screening result information for the document and automatically issues a certificate. However, this technology does not have the function of non-face-to-face and simulated examination between the target company and the consultants who help it.

Japanese Unexamined Patent Publication No. 2002-197,262 discloses an ISO certification acquisition support device. This device classifies the certification acquisition process into stages of goal, textualization, implementation, record, and review by management, and for each stage, standard manuals for each industry are shared and documented and accumulated. The consultant supports the user to create ISO documents through consultation support means. However, this technology also does not have the function of non-face-to-face and simulated examination.

Corporate business processes are constantly changing. In particular, in the stage of renewing management standard certification, it is necessary to input and reflect these constantly changing business procedures, and for this, the system needs to be modified or supplemented, which requires cost and time input.

In addition, with the recent emergence of various management standard certification standards in various fields such as quality, environment, and security, certification work for companies that want to receive or renew multiple standard certifications at the same time is becoming more complicated. The International Organization for Standardization (ISO) has established HLS (High Level Structure) as ISO/IEC Guidelines Chapter 1 (Directives, Part 1) appendix SL (appendix SL) as a standard system for various existing and future management standard certification standards. has been announced Due to the announcement of the standard system of certification standards, a certification deliberation process or a tool that can integrate the examination process has been suggested, but there is no attempt to integrate it so that consultants can utilize it or to provide non-face-to-face and simulated examination functions.

The single management standard-specific certification management systems mentioned above manage work procedures and outputs targeting a single management standard, so when you want to additionally obtain certification for other management standards, not only do you need another certification management system, but also work procedures and outputs are In addition, many redundant investment costs occur because they must be organized and entered according to the new system. In addition, when training technical talent to perform certification, no means for mock examination education is presented.

An information system that can systematically organize and manage management activities in various industries for certification of multiple management standards, a non-face-to-face management system, and mock examination training tools for fostering technical talents are needed.

KR 10-568266 B1 JP 2002-197262 A

KS Q ISO 9001:2015 Quality Management System - Requirements

The present invention aims to solve the problem of providing an information system that can be systematically organized and managed for certification of management standards, a non-face-to-face management system, and a mock examination educational means for fostering technical talent.

Another object of the non-face-to-face management standard authentication system of the present invention is to conveniently input management item information related to business activities of target companies in various industries based on a user-defined UI. In addition, another purpose is to map a plurality of management standard specification requirements items in an n:n relationship with management item information of target companies in various industries.

The purpose of the non-face-to-face management standard certification system of the present invention is to support the adaptive management of continuously changing business procedures and outputs of target companies without developing a separate system.

The non-face-to-face management standard authentication system of the present invention includes a management standard database in which a plurality of management standard requirements information is stored based on a common data structure according to a higher level information system. In addition, a work input user interface generated based on a template defined by the user is provided, and management item information related to the work procedure of the target company is received and stored through the user interface. In addition, for each management standard certification specification, the matching relationship between the management item information of the target company stored in the storage medium and the requirements items of the corresponding certification standard stored in the management standard database is input from the consultant and stored in the storage medium. .

According to the present invention, the template defined by the user of the work input user interface may include user-defined attribute information including a plurality of types of user interface elements.

In addition, according to the present invention, the work input user interface will be created based on UI (User Interface) template information including view groups, view items, and their compositional order and arrangement information in addition to templates. can

The present invention not only provides an information system that can be systematically organized and managed for management standard certification, a non-face-to-face management system, and a mock examination training method for fostering technical talent, as well as a plurality of management standard certification standards. Provides the effect of integrated management of evaluation support.

The non-face-to-face management standard authentication system of the present invention not only supports the convenient input of management item information related to the management activities of target companies in various industries based on a user-defined UI, but also requires a plurality of management standard specifications may be mapped in an n:n relationship with management item information of target companies in various industries.

In addition, the non-face-to-face management standard certification system of the present invention standardizes and manages various business procedures and elements of outputs of companies, and allows general users to easily change management standards or business procedures through the system without additional cost investment. can be adapted to change.

Furthermore, the non-face-to-face management standard authentication system of the present invention analyzes and standardizes the patterns of various business procedures or outputs and attributes of the company, and configures and provides standardized templates according to various management standards.

The system administrator of the target company can selectively combine the provided templates to form a form so that general users of the company can use the form suitable for the target management standard and the characteristics of the company.

1 is the operating configuration of the non-face-to-face management standard authentication system of the present invention
2 is a configuration of a computing device of the non-face-to-face management standard authentication system of the present invention
3 is a block diagram of a non-face-to-face management standard authentication system
4 is an embodiment of management standard specification information stored in a management standard database
5 is an example in which management item information related to business procedures is stored in a tree structure
6 is an embodiment of a template displaying management item information

Hereinafter, these aspects will be described in detail to the extent that those skilled in the art can easily understand and reproduce them through embodiments described with reference to the accompanying drawings.

1 is a diagram of the operational configuration of the non-face-to-face management standard authentication system of the present invention. As shown, the non-face-to-face management standard authentication system may be composed of a server 10 and a database 11. In the illustrated system, the non-face-to-face management standard certification system is expressed as one server and one database, but a plurality of physically separated servers can be configured online and, conversely, borrowed some resources of the cloud server to be executed. there is. Also, the database may be implemented by dividing into a plurality of databases. The database may be implemented in the same space as the server or in the same system, or may be implemented as a storage medium connected through online.

The non-face-to-face management standard certification system is a certification of multiple management standards, such as ISO9001 Quality Management System, ISO14001 environment management system, ISO22000 Food safety management system certification. Manage audit support. Target companies access the non-face-to-face management standard authentication system through client terminals 31, 33, and 35, respectively. At this time, a user interface designed to meet the needs of target companies having various management structures in various industries is provided.

Figure 2 shows the configuration of the computing device of the non-face-to-face management standard authentication system of the present invention.

The proposed non-face-to-face management standard certification system is implemented as a program executable on a computer. A computing device includes one or more controllers 11, an operating system, a storage medium 18 in which application programs or data are stored, and an input/output controller 13 that controls input/output devices such as a keyboard 12 or a mouse 14, , a communication interface 17 for communicating with external computing devices, and a display driver 15 for controlling output of visible information to the monitor 16. The control unit 11 loads the application program stored in the storage medium 18 into the memory 19 under the control of the operating system and executes it. In addition, the control unit 11 controls the display driver 15 to generate and output a user interface, and receives a user's operation command from the input/output controller 13 through it. The control unit 11 may store or receive data by connecting to an external computing device, for example, another server or client terminal or an online storage medium, through a communication interface 17, for example, an Ethernet interface.

3 is a block diagram of a non-face-to-face management standard authentication system. The non-face-to-face management standard authentication system is implemented as a computer program running on a computing device as shown in FIG. 2 . A computing device includes a storage medium, an operation unit that receives user operation commands such as a mouse or a keyboard, an output unit, and accesses the storage medium according to instructions input from the operation unit to execute a stored computer program and monitor the result, for example. It may include a control unit that outputs to the outside through an output unit such as. This computer program can be executed, for example, on a cloud server to provide integrated management standard certification support management services to a number of target companies.

Each block in FIG. 3 may refer to a series of instructions constituting one functional module in this program. As another example, while some of the blocks implement one function module in a computer program, they may be composed of a plurality of instruction blocks that exist in different places in the program. As another example, some of the blocks may consist of a plurality of instruction blocks of separate cooperating programs running on different computing devices.

As shown, the non-face-to-face management standard authentication system according to an embodiment includes a management standard database 124, a work information input unit 130, and an information matching unit 110.

The management standards database 124 stores and manages requirements information of a plurality of management standard certification standards based on a common data structure according to a higher level information system.

In one embodiment, the common data structure is the aforementioned High Level Structure (HLS), which is a standard system of management standard certification standards announced by the International Organization for Standardization (ISO). In one embodiment, ISO9001 quality management system (Quality Management System), ISO14001 environment management system (environment management system), ISO22000 food safety management system (Food safety management systems) management standard certification standards are common based on this HLS system. It is stored and managed according to the in-form.

When the HLS system or individual management standard specifications are updated or added, the system administrator inputs the information through the management standard certification specification input unit 150, which is stored in the HLS information database 122 or the management standard database 124. do.

4 shows an example of management standard specification information stored in a management standard database. In the illustrated embodiment, the exemplary ISO 9001 quality management standard specification information is compatible with the HLS standard.

1. Application scope, 2. Citation standard, 3. Terms and definitions, 4. Organizational situation, 5. Leadership, 6. Planning, 7. Support, 8. Operation, 9. Performance evaluation, 10. Improvement

It is divided into 10 items, and each item is organized in a tree structure with sub-items, and detailed information of each item is stored in relation to the item.

As shown in FIG. 4, each item information is displayed in a tree structure on the left screen. Items marked with ○ in the left subwindow are top-level nodes without sub-nodes, and square items marked with '+' are displayed in the left sub-window when the '+' sign is selected with the mouse. Detailed information of the item selected in this left sub-window is provided to the user through the middle sub-window, and a list including links to procedural documents that explain details related to each item is provided through another right sub-window.

In FIG. 4, clicking on the top selection tab of the left window allows selection of other management standards. At this time, if another management standard, for example, ISO 14001 environmental management system is selected, the corresponding information is expressed in a tree structure on the left window, and the center and right windows will also display related information.

The work information input unit 130 provides a work input user interface generated based on a template defined by a user, receives management item information related to a business procedure of a target company through it, and stores it in a storage medium as management item information.

5 illustrates an example in which management item information related to business procedures is stored in a tree structure. In the illustrated embodiment, management item information related to work procedures is largely divided into process information and organization information. In the illustrated embodiment, process information is managed by dividing into six items of 'risk management', 'organization management', 'education and training', 'resource management', 'product management', and 'sales management'. In the illustrated embodiment, the 'product management' item includes two lower nodes of 'process management' and 'material management'.

The hierarchical structure of the left window in FIG. 5 can be edited by the user. For example, when the mouse pointer is located on each node, clicking the right button of the mouse and selecting 'Add item' can create a new sub-node.

Similarly, functions such as 'move', 'copy', 'change order', 'delete', and 'edit hierarchical information' are provided. Such a user interface is related to a user-defined description of management items managed in a tree structure. Layer information may be information such as version, public availability, creator, creation date, modeling, and approver.

In addition, the work information input unit 130 of the present invention may further include a management item grouping unit 131. According to this configuration, the management item information related to the business process of the target company is stored and managed according to the tree-type information system in the storage medium, and the management item grouping unit 131 allows the business information input commands to be stored at each level of the tree. It supports users to group management item information of level by tagging. Management item information that existed as separate nodes can be grouped and integrated into one higher node.

In FIG. 5, in a state in which no process item is yet selected, the right subwindow displays the current status of ISO standard information mapped with business processes. This status indicates, for example, that 13 process management items among current process information are mapped to ISO standard information, and 8 unit task information management items are mapped to ISO standard information.

According to an additional aspect, the non-face-to-face management standard authentication system may include a UI definition unit 170 . The UI definition unit 170 supports a user to define an information system or user interface of management items of a process. The UI information database 162 stores and manages user-customized information defined in this way. A user, here a manager, drives the UI generator 133 through the user interface 140, and through this, defines an information system or user interface of management items of a process. In the proposed invention, the user interface is defined and managed through a means called a template.

The template defined by the user of the work input user interface may include user-defined attribute information including a plurality of types of user interface elements. According to an auxiliary aspect, the user interface element may include an HTML UI form element.

FIG. 6 is an example of a template displaying management item information, and shows a screen displayed when an 'education and training' item of a process is selected among work items in FIG. 5 . The template may be defined through user-defined attribute information defined by a user, for example, a system administrator. This user-defined attribute information may include user interface elements. User interface elements can use various technologies depending on the document format. For example, when a template is defined as an xml document, user interface elements can include HTML UI form elements such as image, table, multi line, single line, radio, checkbox, combobox, and attach. In addition, user-defined property information may include complex UI widget elements such as web editor, number, date, calendar, organization chart selection, period, and Attach/Url. As another example, the user-defined attribute information may include process-specific types such as process R&R and related processes. As another auxiliary component, the user interface element of the present invention may include a sub-template element that is another template. A sub-template means another template structure included in a template, and provides convenience in that a new template structure can be defined using a previously defined template structure.

As shown, the 'education and training' item is input through a template defined by a system administrator and output to the screen. The illustrated template includes a multi-tab UI Form element. This multi-tab includes six tabs: 'Overview', 'Permissions', 'Workflow', 'Performance Indicators', 'Related Documents', and 'Input/Output'. Each work item is managed according to these unified six categories. Each tab defines a user interface and related table structure based on another user-defined attribute. The illustrated 'Overview' tab document includes two frames. Each frame contains the form elements of a table.

According to an additional optional aspect, the task input user interface may be generated based on UI template information including view groups, view items, and their configuration order and arrangement information in addition to templates. You can set the UI layout method of the template to set the content style of each process group. This is called a UI template. A UI template consists of view groups and view items. The UI template includes arrangement between view groups, view items constituting view groups, their composition order, and arrangement information. A view group is a collection of view items and is displayed on the UI in the form of a tab as illustrated in FIG. 6 . In the illustrated embodiment, view items in a view group include three elements: a user-defined template, a process procedure document, and ISO standard requirement mapping.

The present invention provides a function of dynamically generating process contents related to work procedures based on the above-described template and managing the version. Process contents can be conveniently created by selecting and combining standard templates provided in advance in the system to define the form of business procedures. The contents of the process according to the set template can be dynamically configured, displayed, and stored. When the template is changed, the format of the pre-entered process contents is changed, so a version management function is provided.

According to the user interface and management item information system defined as above, when a user accesses through the user interface 140 and inputs management item information, the input information is stored in the management item content database 142 . The information matching unit 110 stores the management item contents 142, which are management item information of the target company stored in the storage medium, for each management standard certification standard, and the requirements item of the corresponding certification standard stored in the management standard database 124. The matching relationship with the consultant is received from the consultant's client terminal and stored as a matching information database 126 in a storage medium. In the management standard certification process, one of the roles of the consultant is to consult so that the person in charge of the company organizes the information of each management item related to the process and organization related to the business process of the company and uploads it to the system. Another of the more important roles of the consultant is the process of determining which items of the management standard protocol are mapped to each uploaded management item information and mapping them. Through this, management item information related to the relevant work procedure can be provided to the auditors of the management standard review agency as information to be reviewed for the item of the management standard code. A consultant accesses the system through consultant interface 190 and creates this matching information.

In addition, the present invention can map management item information including one work procedure and output with standard requirements according to a plurality of ISO HLS standards. That is, management item information including a plurality of work procedures and outputs can be mapped with standard requirements according to one ISO HLS standard. More generally, management item information including a plurality of work procedures and outputs can be mapped to standard requirements according to a plurality of ISO HLS standards.

In FIG. 6, a user interface for mapping is illustrated at the bottom. After selecting a standard in the second box and a detailed requirement item in the third box, if you press the first mapping button, the management item information displayed on the current screen is mapped with the corresponding requirement item. If you click the tab of the detailed requirements item, the detailed requirements of the standard are displayed in a tree structure. In order to map one management item information to a plurality of standard requirement items or a plurality of requirement items included in the same standard, the consultant clicks the 'Add Mapping' button in FIG. 6 . Accordingly, a mapping element as shown in the lower part of FIG. 6 is additionally generated and displayed. Mapping information is generated according to the information selected by the user. The mapping information may include the ID of the management item information to be mapped, the ID information of the requirement item, and the consultant and mapping date and time information. In order to map a plurality of management item information to a single requirement item, select and map the same requirement item in a state where different management item information is displayed.

Additionally, the proposed non-face-to-face management standard certification system includes a conformance verification function to determine whether all ISO standard requirements are reflected in work procedures. This can be implemented by checking whether the management item information among the requirement items is not matched, and by providing a checklist for whether each requirement is reflected by the consultant.

According to the non-face-to-face management standard certification system of the present invention described above, an information system that can be systematically organized and managed for management standard certification, a non-face-to-face management system, and a mock examination educational means for fostering technical talent. In addition to providing, there is a feature that allows for integrated management of audit support for multiple management standard certification standards.

Although the invention has been described based on the embodiments shown above, it is not limited thereto. The scope of the invention covers variously combined embodiments as long as the configurations disclosed in these embodiments do not technically contradict each other, and these embodiments are clearly derived by those skilled in the art. It can be done.

110: information matching unit 122: HLS information DB
124: management standard DB 130: work information input unit
131: management item grouping unit 133: UI generation unit
150: management standard certification specification input unit 162: UI information
170: UI definition unit 190: consultant connection unit

Claims (2)

In a non-face-to-face management standard authentication system including a storage medium, an operation unit, an output unit, and a control unit that accesses the storage medium according to instructions input from the operation unit, executes a stored computer program, and outputs the result to the outside through the output unit,

In the storage medium, requirements information of a plurality of management standard certification standards is stored in a management standard database based on a common data structure according to an upper information system,

The computer program,
The task of providing a work input user interface generated based on a template defined by a user, receiving management item information related to the business process of a target company through the work input user interface, and storing the information as management item information in the storage medium. information input commands,

For each management standard certification standard, management item information of the target company stored in the storage medium,
The management item information ID that is input from the client terminal of the consultant and the matching relationship with the requirements items of the corresponding certification standard stored in the management standard database is mapped, the requirements item ID, the mapped consultant, and the mapping date and time information. mapping information,
Including information matching instructions for generating and storing in a storage medium,

The matching relationship is characterized by including a relationship in which one management item information is mapped to a plurality of standard requirement items or a plurality of requirement items included in the same standard, or a plurality of management item information is mapped to a single requirement item. Non-face-to-face management standard certification system.
The management item information related to the business procedure of the target company according to claim 1,
It is stored and managed according to a tree-type information system in the storage medium, and the task information input commands further include management item grouping commands that support users to group management item information at each level of the tree by tagging,
The template defined by the user of the work input user interface includes user-defined attribute information including a plurality of types of user interface elements,
The user interface element includes a sub-template element that is another template,
The work input user interface is created based on UI template information including view groups, view items, and their compositional order and arrangement information in addition to templates
Non-face-to-face management standard certification system, characterized in that.

Images