KR20230018879A - Automatic order management apparatus using autinomous driving kiosk - Google Patents

Abstract

The present invention relates to an automatic order management apparatus using an autonomous driving kiosk, which comprises: a call receiving unit which receives a call signal from a call device arranged at a table installed at a store; a kiosk allotment unit which selects a kiosk terminal to process the order reception and serving with respect to the call based on the locations of idle kiosk terminals among a plurality of kiosk terminals; an autonomous driving processing unit which generates a driving route to the table, which made the call, for the kiosk terminal which is selected based on the indoor map database (DB) of the store, controls such that the selected kiosk terminal may be driven along the driving route as a response to the call, and collects information of the space around the driving route by means of a plurality of sensors installed at the kiosk terminal to renew the indoor map database; and an order processing unit which processes to receive an order by means of the kiosk terminal which has arrived at the table made the call, and to serve the menu ordered by means of the kiosk terminal to the corresponding table. Therefore, according to the present invention, without the user having to move to the counter in person or the waiters having to visit the user in person, the kiosk is autonomously driven, thereby effectively providing the service to respond to the order and serving.

Description

Automatic order management device using an autonomous driving kiosk {AUTOMATIC ORDER MANAGEMENT APPARATUS USING AUTINOMOUS DRIVING KIOSK}

The present invention relates to an automatic order management technology, and more particularly, when a user presses a call bell provided on a table, an autonomous driving kiosk executes autonomous driving to effectively provide services corresponding to ordering and serving. It relates to an automatic order management device using a kiosk.

Recently, an automatic ordering system using a kiosk has been widely used. A kiosk corresponds to an unmanned terminal installed in various places so that the public can easily use it for unmanned automation of information service and business. The kiosk-based automatic ordering system only accepts orders automatically, but in order to provide the ordered product or service, there is a problem that the user has to go directly to the counter or the employee must go to the user directly, as in the conventional method. do.

Korean Patent Registration No. 10-1057353 (August 10, 2011) relates to a service processing device of a kiosk system, and includes individual service event processing servers that process service events generated through a kiosk and provide the processing results to the kiosk. By adaptively distributing and processing the generated service event to each processing server according to the load, the load of each processing device of the kiosk system can be equalized, service processing time can be drastically reduced, and service processing reliability can be provided. there is.

Korean Patent Publication No. 10-2009-0001731 (2009.01.09) relates to a ticket (receipt) issuing kiosk through unmanned payment (settlement), and is a sales counter or Significant convenience can be provided to customers as customers can directly select an item that meets their purchasing needs through the kiosk without installing a store or TICKET BOX and use it on the spot with various payment methods such as credit card or cash without waiting time.

Korean Patent Registration No. 10-1057353 (2011.08.10) Korean Patent Publication No. 10-2009-0001731 (2009.01.09)

One embodiment of the present invention is an automatic order management device using an autonomous driving kiosk that can effectively provide a service corresponding to ordering and serving by executing autonomous driving when a user presses a call bell provided on a table. want to provide

An embodiment of the present invention utilizes a pre-built indoor map DB to provide unmanned ordering and serving services, and updates the indoor map DB based on information collected in the course of driving, thereby maintaining up-to-date information. It is intended to provide an automatic order management device using a kiosk.

One embodiment of the present invention is to provide an automatic order management device using an autonomous driving kiosk capable of scheduling kiosks and selecting and calling surplus kiosks to minimize waiting time for users.

Among the embodiments, an automatic order management device using an autonomous driving kiosk includes a call reception unit for receiving a call signal from a call device disposed on a table installed in a store, and a plurality of kiosk terminals, based on the locations of redundant kiosk terminals, making the call. A kiosk allocator that selects a kiosk terminal to process order reception and serving for customers, a kiosk terminal selected based on an indoor map DB of the store, and generating a driving route to the call table of the selected kiosk terminal, and generating the selected kiosk terminal as a response to the call An autonomous driving processing unit that controls the kiosk terminal to drive along the driving route and updates the indoor map DB by collecting spatial information near the driving route through a plurality of sensors installed in the kiosk terminal, and arrives at the call table. and an order processing unit that receives an order through the kiosk terminal and processes the menu ordered through the kiosk terminal to be served to a corresponding table.

The call reception unit receives a call signal including a table identification code from the call device when the user sits at a table among a plurality of tables installed in the store and presses the call bell of the call device disposed at the corresponding table. The position of the table associated with the identification code can be identified as the user's position.

The kiosk allocator may allocate a kiosk terminal for each call according to a round-robin scheduling method in which a plurality of kiosk terminals are assigned sequentially by determining the order of the kiosk terminals.

The kiosk allocator identifies locations of redundant kiosk terminals among a plurality of kiosk terminals at the time of receiving the call signal, selects redundant kiosk terminals located at a distance that minimizes user waiting time, and transmits a call to the selected kiosk terminals. can

The kiosk allocator may schedule the redundant kiosk terminals based on at least one of an operating location of the redundant kiosk terminals, an interval, an amount or number to be served, and a call table arrival time.

The kiosk allocator may calculate the travel time of the redundant kiosk terminals to the paging table through the following equation and allocate the calculated travel time in order of short order.

[mathematical expression]

Here, T is the travel time of the redundant kiosk terminal, T _avg is the average travel time to the table after receiving the call, k is the redundancy constant, and D _{table_kiosk} is the distance from the current location of the redundant kiosk terminal to the called table , and C corresponds to the degree of congestion in the store.

The self-driving processing unit generates a driving route so that the selected kiosk terminal is driven to the call table and returns to a designated location in the store after receiving an order or serving, and in the case of serving, the kiosk terminal passes through the receiving point of the ordered menu. A waypoint may be included on the driving route to do so.

The autonomous driving processing unit monitors the location of the kiosk terminal during the driving process, detects a driving anomaly based on a rate of change of the location of the kiosk terminal, and determines the detection location as a driving resume point when the driving anomaly is detected. After updating a driving route from the driving resume point to the paging table, driving of the kiosk terminal may be controlled.

The disclosed technology may have the following effects. However, it does not mean that a specific embodiment must include all of the following effects or only the following effects, so it should not be understood that the scope of rights of the disclosed technology is limited thereby.

An automatic order management device using an autonomous driving kiosk according to an embodiment of the present invention enables the autonomous driving kiosk to execute autonomous driving when a user presses a call bell provided on a table to effectively provide services corresponding to ordering and serving. there is.

An automatic order management device using an autonomous driving kiosk according to an embodiment of the present invention utilizes a previously built indoor map DB to provide unmanned ordering and serving services, and updates the indoor map DB based on information collected during driving. By doing so, information can be kept up to date.

An automatic order management device using an autonomous driving kiosk according to an embodiment of the present invention may schedule kiosks to minimize a user's waiting time and select and call a surplus kiosk.

1 is a diagram illustrating an automatic order management system using an autonomous driving kiosk according to an embodiment of the present invention.
FIG. 2 is a block diagram illustrating the automatic order management device in FIG. 1 .
FIG. 3 is a flowchart illustrating an automatic order management process using an autonomous driving kiosk performed by the automatic order management device in FIG. 1 .
4 is an exemplary view illustrating a calling device installed on a table in an automatic order management device using an autonomous driving kiosk according to an exemplary embodiment.

Since the description of the present invention is only an embodiment for structural or functional description, the scope of the present invention should not be construed as being limited by the embodiments described in the text. That is, since the embodiment can be changed in various ways and can have various forms, it should be understood that the scope of the present invention includes equivalents capable of realizing the technical idea. In addition, since the object or effect presented in the present invention does not mean that a specific embodiment should include all of them or only such effects, the scope of the present invention should not be construed as being limited thereto.

Meanwhile, the meaning of terms described in this application should be understood as follows.

Terms such as "first" and "second" are used to distinguish one component from another, and the scope of rights should not be limited by these terms. For example, a first element may be termed a second element, and similarly, a second element may be termed a first element.

It should be understood that when an element is referred to as being “connected” to another element, it may be directly connected to the other element, but other elements may exist in the middle. On the other hand, when an element is referred to as being "directly connected" to another element, it should be understood that no intervening elements exist. Meanwhile, other expressions describing the relationship between components, such as “between” and “immediately between” or “adjacent to” and “directly adjacent to” should be interpreted similarly.

Expressions in the singular number should be understood to include plural expressions unless the context clearly dictates otherwise, and terms such as “comprise” or “having” refer to an embodied feature, number, step, operation, component, part, or these. It should be understood that it is intended to indicate that a combination exists, and does not preclude the possibility of the presence or addition of one or more other features, numbers, steps, operations, components, parts, or combinations thereof.

In each step, the identification code (eg, a, b, c, etc.) is used for convenience of explanation, and the identification code does not describe the order of each step, and each step clearly follows a specific order in context. Unless otherwise specified, it may occur in a different order than specified. That is, each step may occur in the same order as specified, may be performed substantially simultaneously, or may be performed in the reverse order.

The present invention can be implemented as computer readable code on a computer readable recording medium, and the computer readable recording medium includes all types of recording devices storing data that can be read by a computer system. . Examples of computer-readable recording media include ROM, RAM, CD-ROM, magnetic tape, floppy disk, and optical data storage devices. In addition, the computer-readable recording medium may be distributed to computer systems connected through a network, so that computer-readable codes may be stored and executed in a distributed manner.

All terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which the present invention belongs, unless defined otherwise. Terms defined in commonly used dictionaries should be interpreted as consistent with meanings in the context of the related art, and cannot be interpreted as having ideal or excessively formal meanings unless explicitly defined in the present application.

1 is a diagram illustrating an automatic order management system using an autonomous driving kiosk according to an embodiment of the present invention.

Referring to FIG. 1 , the automatic order management system 100 using an autonomous driving kiosk may include a kiosk terminal 110 , a calling device 130 and an automatic order management device 150 .

The kiosk terminal 110 may correspond to a computing device capable of automatically receiving and processing orders for products or services. The kiosk terminal 110 may be implemented by including a network function capable of wired or wireless communication, and may be implemented in various forms by further including a camera, a touch screen, a sensor, and the like. The kiosk terminal 110 may be connected to the automatic order management device 150 through a network, and a plurality of kiosk terminals 110 may be connected to the automatic order management device 150 at the same time. In one embodiment, the kiosk terminal 110 may be implemented by being included in the automatic order management device 150 .

The kiosk terminal 110 can be implemented as a mobile body capable of providing an order reception or serving service unmanned while autonomously (or including a manual method) driving a predetermined section, and the driving function includes an autonomous driving function (automatic driving) and remote control. All of the driving functions (execution driving) can be included. The kiosk terminal 110 may perform shuttle operation for each predetermined section, and may receive and process orders while staying for a certain period of time at specific points in the section. In one embodiment, the kiosk terminal 110 may be implemented by including a plurality of sensors for collecting nearby spatial information while driving. For example, the kiosk terminal 110 may include a camera sensor, an infrared sensor, a motion sensor, a radar/lidar sensor, an ultrasonic sensor, and the like. Spatial information on a driving route collected by the kiosk terminal 110 may be utilized in a process of updating a previously constructed indoor map DB.

The calling device 130 may correspond to a call bell that is installed on a table disposed in a specific space and can be pressed by a user seated at the table. The calling device 130 may be connected to the automatic order management device 150 through a network, and a plurality of calling devices 130 may be connected to the automatic order management device 150 at the same time. In one embodiment, the user may call the kiosk terminal 110 by pressing the bell of the calling device 130 provided at the table after sitting at an idle table among at least one table disposed in a specific space. The calling device 130 is not limited to a call bell installed on a table and may be implemented as a separate device. At this time, the calling device 130 may include a display module displaying the arrival waiting time of the calling kiosk terminal 110 .

The automatic order management device 150 may be implemented as a server corresponding to a computer or program capable of providing an unmanned order reception and serving service using the kiosk terminal 110 based on pre-established spatial information. The automatic order management device 150 may be connected to the kiosk terminal 110 and the calling device 130 through a network, and may perform communication with the kiosk terminal 110 and the calling device 130 through the network.

In one embodiment, the automatic order management device 150 may store information necessary for managing and controlling the kiosk terminal 110 such as receiving an order or serving in association with a database. Meanwhile, unlike FIG. 1 , the automatic order management device 150 may be implemented by including the kiosk terminal 110 inside or outside. In addition, the automatic order management device 150 may be implemented by including a processor, a memory, a user input/output unit, and a network input/output unit.

The database may store various pieces of information necessary for the automatic order management device 150 to receive and serve orders. For example, the database may store an indoor map of a specific space for driving of the kiosk terminal 110 and may store order information from the kiosk terminal 110, but is not limited thereto, and the automatic order management device 150 ) can build an indoor map DB of a specific space and use it to store information collected or processed in various forms in the process of providing unmanned order reception and serving services.

FIG. 2 is a block diagram illustrating the automatic order management device in FIG. 1 .

Referring to FIG. 2 , the automatic order management device 150 may include a call receiving unit 210, a kiosk allocating unit 230, an autonomous driving processing unit 250, an order processing unit 270, and a control unit 279.

The call receiver 210 may receive a call signal from the call device 130 . The calling device 130 is disposed at each of a plurality of tables installed in the store, and after a user sits at a table in the store and presses the call bell of the calling device 130 disposed on the table, the calling device 130 receives a call signal. is sent The call reception unit 210 may communicate with the call device 130 installed in each table by being connected to the network. In one embodiment, the call reception unit 210 may identify the location of the called table when a call signal is received. Here, the call signal may include a table identification code in which the call device 130 is installed. The call receiving unit 210 can recognize the table identification code included in the call signal and can identify the location of the table that matches the corresponding call.

In one embodiment, when the call reception unit 210 receives a call signal through any one of the plurality of call devices 130 disposed on the plurality of tables, the position of the table associated with the corresponding call device 130 It can be identified as the user's location. The call device 130 installed in the store may be matched with a table in the store on a one-to-one basis, and the call reception unit 210 may determine a table associated with the call device 130 that has received the call signal as the user's location using the matching information. there is.

The kiosk allocator 230 may determine a kiosk terminal to be in charge of processing a user call from among a plurality of kiosk terminals 110 . The kiosk allocator 230 determines the order of a plurality of kiosk terminals 110 registered in advance to process a user call and allocates a kiosk terminal according to a round-robin scheduling method. there is. The kiosk allocator 230 may adjust scheduling for redundant kiosk terminals among the plurality of kiosk terminals 110 at the time when a call signal is received. In one embodiment, the kiosk allocator 230 may use the operating location of surplus kiosk terminals, the interval, the amount or number to be served, the arrival time of the called table, etc. as a scheduling control criterion, and the kiosk allocator 230 is currently Among the redundant kiosk terminals 110 , a kiosk terminal may be determined for each user call according to a set criterion.

In one embodiment, the kiosk allocator 230 may select a surplus kiosk terminal by reflecting the time required for the kiosk terminal to move in consideration of the distance to the called table, the degree of congestion in the store, and the like. The required movement time of the redundant kiosk terminals may be calculated through the following equation.

[mathematical expression]

Here, T is the travel time of the redundant kiosk terminal, T _avg is the average travel time to the table after receiving the call, k is the redundancy constant, and D _{table_kiosk} is the distance from the current location of the redundant kiosk terminal to the called table , C may correspond to the degree of congestion in the store.

The average travel time T _avg can be set to an arbitrary value by the manager, the surplus constant k can be calculated as one of preset values according to the surplus time of the kiosk terminal, and the congestion degree C in the store is based on the size of the store It may be calculated as one of preset values according to the number of customers present in the store. For example, the surplus constant k takes a value of 1 if the surplus time of the kiosk terminal is more than 1 hour, a value of 2 if the surplus time is between 45 minutes and less than 1 hour, . . . , if less than 15 minutes, it is calculated to have a value of 5, the congestion level C in the store can correspond to one of the values from 1 to 10, and if the number of customers in the store is 3 or less, it is calculated to have a value of 10, and if the number of customers in the store is 3 or less, a value of 4 to 6 If , the value of 9, ... , it can be calculated to have a value of 1 if there are more than 28 people.

In one embodiment, the kiosk allocator 230 may select redundant kiosk terminals in the order of short travel times calculated through the above equation. In addition, the kiosk allocator 230 may divide the functions of the plurality of kiosk terminals 110 into a kiosk terminal to order and a kiosk terminal to serve, and schedule the plurality of kiosk terminals 110 by function.

The autonomous driving processing unit 250 may generate an autonomous driving route to the called table and control the autonomous driving route to be driven along the autonomous driving route created by the assigned kiosk terminal 110 . In one embodiment, the self-driving processing unit 250 may provide a navigation service for an autonomous driving route and may provide a real-time location tracking function for the kiosk terminal 110 . The autonomous driving processing unit 250 may generate an autonomous driving route from a starting point to an ending point based on an indoor map DB. Here, the indoor map DB may be used as basic data of a route provided for autonomous driving of the kiosk terminal 110 . In addition, the indoor map DB may be constructed including information about nodes and links constituting the movement route network. In this case, a node may correspond to a change occurrence point of movement, and a link may correspond to a connection between nodes. For example, a node may correspond to a table installed in a store, and a link may correspond to a connection between them. That is, the movement path network of the autonomous driving kiosk terminal may be formed along the driving priority area and may include information about a driving path capable of avoiding driving obstacles. Here, the driving obstacles may correspond to structures installed in the store, such as slopes and steps.

The autonomous driving processing unit 250 may generate a driving route from a starting point to an ending point based on the indoor map DB. The autonomous driving processing unit 250 may create a driving route based on node and link information on the indoor map DB from the starting point to the ending point. At this time, a plurality of driving routes from the starting point to the ending point may be generated, and the autonomous driving processing unit 250 may determine a driving route corresponding to the optimal selection after arranging the plurality of driving routes according to various criteria. For example, the autonomous driving processing unit 250 may determine an optimal driving route by applying various criteria such as the shortest time, the shortest distance, and the minimum number of driving obstacles among the driving routes from the starting point to the ending point.

In one embodiment, the autonomous driving processing unit 250 generates a normal driving route from a starting point to an ending point, calculates a driving obstruction rate for a driving obstruction object based on the type and size of the assigned kiosk terminal, and the driving obstruction rate Driving obstacle objects that exceed the preset reference value are classified as driving obstacles, the driving obstacles are determined in the indoor map DB, an avoidance route avoiding the driving obstacles is created, and the normal driving route is updated by reflecting the avoidance route. can do. Here, the avoidance path may correspond to a driving path in which a driving obstacle object does not exist on the path.

In addition, the autonomous driving processing unit 250 may calculate a driving obstruction rate for a driving disorder object based on the type and size of the assigned kiosk terminal. That is, the driving obstruction rate may correspond to the degree to which the assigned kiosk terminal is obstructed from driving to the called table by the driving obstacle object. For example, when the size of the kiosk terminal is large and there is a relatively small-sized driving obstacle object on the driving route, the driving obstruction rate may be calculated low by reflecting the fact that it is difficult to affect the driving. In addition, it goes without saying that the driving obstruction rate for the same driving obstacle object may be calculated differently according to the driving purpose of the kiosk terminal. For example, when a kiosk terminal serves an order menu, the driving obstruction rate may be calculated high by reflecting the fact that the kiosk terminal is more likely to affect driving than the purpose of order reception.

In addition, the autonomous driving processing unit 250 may classify a driving obstacle object whose driving obstruction rate exceeds a predetermined reference value as a driving obstacle element. The reference value may be set in advance by the automatic order management device 150 and used, and the autonomous driving processing unit 250 may determine a driving obstacle object that is a driving obstacle factor through a comparison between the reference value and the driving obstacle rate. That is, the driving obstacle factor may correspond to a driving obstacle object that directly affects the driving process of the kiosk terminal and may degrade the overall quality of order receiving and serving services.

In addition, the autonomous driving processing unit 250 may extract information on driving obstacle factors from the indoor map DB to determine driving obstacle factors existing on the normal driving route. Through this, the autonomous driving processing unit 250 may secondarily perform an update operation to avoid driving obstacles after primarily deriving a normal driving route in response to a user call. In addition, the autonomous driving processing unit 250 may create an avoidance route for avoiding driving obstacles, and may update a normal driving route by reflecting the avoidance route.

The autonomous driving processing unit 250 may control the allocated redundant kiosk terminals to drive along the driving route in response to a user call. The self-driving processing unit 250 monitors the location of the kiosk terminal during the driving process, detects a driving anomaly based on the rate of change in the position of the kiosk terminal, and determines the detection location as a driving resume point when a driving anomaly is detected to resume driving. After updating the driving route from the branch to the user call table, the driving of the kiosk terminal can be controlled.

Meanwhile, the autonomous driving processing unit 250 may collect spatial information near the driving route through a plurality of sensors installed in the kiosk terminal, and update the indoor map DB based on the collected spatial information.

The order processing unit 270 may receive an order through the kiosk terminal 110 that has arrived at the called table and perform the order when payment is completed. At this time, the order processing unit 270 may display order information through the display module of the calling device 130, and the order information may include information directly related to the order, such as order item, price, and quantity, and the kiosk terminal. It may further include information indirectly related to the order, such as the time of order received through 110, the time elapsed from that time, and the expected serving time. When the ordered menu is completed, the order processing unit 270 may request the kiosk allocating unit 230 to allocate a kiosk terminal to be served, and the menu ordered by the user may be served to the user's corresponding table through the allocated kiosk terminal. .

The control unit 290 controls the overall operation of the automatic order management device 150 using the self-driving kiosk, and controls the communication between the call receiving unit 210, the kiosk allocating unit 230, the autonomous driving processing unit 250 and the order processing unit 270. It can manage control flow or data flow.

FIG. 3 is a flowchart illustrating an automatic order management process using an autonomous driving kiosk performed by the automatic order management device in FIG. 1 .

Referring to FIG. 3 , the automatic order management device 150 may receive a call signal from the calling device 130 disposed on a table installed in the store through the call reception unit 210 (step S310). The call reception unit 210 may receive a call signal together with an identification code of the corresponding table when a user who visits the store presses the call bell of the call device 130 to place an order after sitting at a table. The call receiving unit 210 may identify the location of the user through the called table identification code. The calling device 130 may separately include a clerk call button for calling a store clerk, and when the clerk call button is pressed, a face-to-face service may be received from the clerk.

The automatic order management device 150 may select a kiosk terminal to process order reception and serving based on the locations of surplus kiosk terminals among the plurality of kiosk terminals 110 through the kiosk allocator 230 (step S330 ). The kiosk allocator 230 may detect locations of redundant kiosk terminals, select redundant kiosk terminals located at a distance that minimizes user waiting time, and transmit a call to the selected kiosk terminals.

The automatic order management device 150 may generate a driving route of the kiosk terminal selected based on the indoor map DB through the autonomous driving processing unit 250 and control the driving route to be driven along the driving route (step S350). The self-driving processing unit 250 may generate a driving route so that the selected kiosk terminal is driven to the called table and returns to a designated location in the store after receiving an order or serving. In the case of a serving process, the autonomous driving processing unit 250 may include a waypoint on the driving route so as to pass through a receiving point of a menu ordered by the kiosk terminal.

The automatic order management device 150 may receive an order through the kiosk terminal operated to the table through the order processing unit 270 and process the menu ordered through the kiosk terminal to be served to the corresponding table (step S370).

4 is an exemplary view illustrating a calling device installed on a table in an automatic order management device using an autonomous driving kiosk according to an exemplary embodiment.

Referring to FIG. 4 , call devices 410 may be arranged and installed on a plurality of tables installed inside the store, respectively, one-to-one. The calling device 410 may include a call bell 411 for calling the kiosk terminal 110 and a display module 413 for displaying a waiting time required for receiving an order and receiving a serving service. When the call bell 411 is pressed, the call device 410 may transmit a call signal together with the table identification code to the automatic order management device 150, and respond to a call from the automatic order management device 150 as a kiosk terminal. The waiting time until 110 arrives at the corresponding table may be received. The calling device 410 may display the standby time on the display module 413 and provide notification to the user. At this time, the display module 413 may also display the user's order information, order progress, and the like.

When the calling device 410 makes a call, the automatic order management device 150 selects a kiosk terminal for receiving an order and a kiosk terminal for serving among a plurality of kiosk terminals 110 and autonomously drives along a designated path to a corresponding table. can be controlled to Here, although the kiosk terminal for order reception and the kiosk terminal for serving are distinguished, the kiosk terminal is not limited thereto, and the kiosk terminal capable of minimizing the user's waiting time may perform order reception and serving.

Although the above has been described with reference to preferred embodiments of the present invention, those skilled in the art will variously modify and change the present invention within the scope not departing from the spirit and scope of the present invention described in the claims below. You will understand that it can be done.

100: Automatic order management system using an autonomous driving kiosk
110: kiosk terminal 130: calling device
150: automatic order management device
210: call receiving unit 230: kiosk allocating unit
250: autonomous driving processing unit 270: order processing unit
290: control unit
410: calling device
411: call bell 413: display module

Claims (8)

a call receiver for receiving a call signal from a call device disposed on a table installed in the store;
a kiosk allocator for selecting a kiosk terminal to process order reception and serving for the call based on the locations of redundant kiosk terminals among a plurality of kiosk terminals;
A driving route from the selected kiosk terminal to the calling table is created based on the indoor map DB of the store, and as a response to the call, the selected kiosk terminal is controlled to travel along the driving route, and the kiosk terminal is an autonomous driving processing unit that updates the indoor map DB by collecting spatial information near the driving route through a plurality of installed sensors; and
Automatic order management device using an autonomous driving kiosk including an order processing unit that receives an order through a kiosk terminal arriving at the call table and processes the menu ordered through the kiosk terminal to be served to the corresponding table.
The method of claim 1, wherein the call reception unit
When a user sits at a table among a plurality of tables installed in a store and presses the call bell of the calling device disposed at the corresponding table, a call signal including a table identification code is received from the calling device and associated with the table identification code. Automatic order management device using an autonomous driving kiosk, characterized in that for identifying the location of the table as the location of the user.
The method of claim 1, wherein the kiosk allocation unit
An automatic order management device using an autonomous driving kiosk, characterized in that a kiosk terminal is allocated for each call according to a round-robin scheduling method in which a plurality of kiosk terminals are assigned in order by determining the order.
The method of claim 1, wherein the kiosk allocation unit
Among the plurality of kiosk terminals, the location of the redundant kiosk terminals at the time of receiving the call signal is determined, and after selecting the redundant kiosk terminal located at a distance that minimizes the user waiting time, a call is transmitted to the selected kiosk terminal. An automatic order management device using an autonomous driving kiosk.
The method of claim 4, wherein the kiosk allocation unit
Automatic order management device using an autonomous driving kiosk, characterized in that for scheduling the redundant kiosk terminals based on at least one of the operating location, interval, amount or number to be served, and arrival time of the call table of the redundant kiosk terminals.
The method of claim 5, wherein the kiosk allocation unit
Automatic order management device using an autonomous driving kiosk, characterized in that the travel time of the redundant kiosk terminals to the call table is calculated through the following equation and the calculated travel time is allocated in the order of short order.
[mathematical expression]

Here, T is the travel time of the redundant kiosk terminal, T _avg is the average travel time to the table after receiving the call, k is the redundancy constant, and D _{table_kiosk} is the distance from the current location of the redundant kiosk terminal to the called table , and C corresponds to the degree of congestion in the store.
The method of claim 1, wherein the autonomous driving processing unit
A driving route is created so that the selected kiosk terminal is driven to the call table and returns to a designated location in the store after receiving an order or serving, and in the case of serving, the kiosk terminal passes through the receiving point of the ordered menu on the driving route. Automatic order management device using an autonomous driving kiosk, characterized in that it comprises a waypoint in.
The method of claim 1, wherein the autonomous driving processing unit
During the driving process, the location of the kiosk terminal is monitored, a driving anomaly is detected based on a position change rate of the kiosk terminal, and when the driving anomaly is detected, the corresponding detection location is determined as a driving resumption point, and the driving resumption point is determined. Automatic order management device using an autonomous driving kiosk, characterized in that for controlling the driving of the kiosk terminal after updating the driving route to the call table.

Images