KR20230013383A - Platforms and systems that support services to broker proxy drivers capable of generating operating profit - Google Patents

Abstract

According to an embodiment of the present invention, a system for supporting a designated driver brokerage service platform capable of generating operating profits comprises: a terminal for receiving a designated driving call based on advertising sales and cash points according to the advertising sales by using a two-job platform; and a platform operation management server that provides the cash points in proportion to advertising sales activities conducted during a predetermined period in the terminal and allows a terminal of a designated driver having a price, in which the cash points are preset, to receive a designated driving call.

Description

System supporting proxy driver brokerage service platform capable of generating operating profit {Platforms and systems that support services to broker proxy drivers capable of generating operating profit}

The present invention relates to a proxy driver mediation service platform capable of generating operating profits and a system supporting the same.

A surrogate driving service refers to a service that drives a vehicle on behalf of a driver who is unable to drive due to drinking or other circumstances. Looking at the conventional chauffeur service provision process, when a customer calls the service provider's call center, informs them of their location and destination, and requests a chauffeur service, the service provider provides service to the terminals of designated chauffeurs scattered in each region. After the request is transmitted, the surrogate driver waiting near the location of the customer makes a request for dispatch to the corresponding service request using the PDA terminal, and the surrogate driver is selected. And the surrogate driver will call the customer two or three times to confirm the specific location, then meet the customer and provide service.

In particular, in recent years, data traffic processing for service requests and vehicle dispatch is performed by a control server connected to the Internet, and the control server is operated by a program manufacturer that develops PDA programs for surrogate drivers and programs for call centers. It is customary. In addition, a number of service providers form an alliance according to the region and program type of the service providers, and receive and dispatch service requests.

According to the conventional chauffeur service provision method, the service request information received by the service provider is transmitted to the PDAs of all designated chauffeurs belonging to the chauffeur association through the server, and the chauffeur drivers apply for dispatch in a first-come-first-served basis. Therefore, for service requests with a low number of service requests or service requests with long distances, applications for dispatch are competitively made, and dispatch to a surrogate driver far from the location of the service requester makes it possible for customers to wait for a long time. There is a problem.

In addition, the so-called Gilppang, in which a person who is a real substitute driver or a non-driver wanders the streets and approaches a drunkard who seems to be waiting for a substitute driver and acts as if he has been assigned a car, is a serious problem in the proxy market, and the government recommends a substitute driver Some argued that the business should be operated under a license system and a qualification system. In order to partially solve this problem, a terminal equipped with a GPS signal reception function and a Java VM is provided to surrogate drivers, and through these terminals, whether the surrogate driver goes to work or not, A system for distributing vehicles to drivers is disclosed. However, even in this system, since dispatch for each service request is made on a first-come, first-served basis according to the requests of surrogate drivers in close proximity, it is still insufficient to expect that the best driver will be dispatched.

On the other hand, according to the conventional surrogate service provision method, whenever a customer requests service, he or she has to explain his/her location information to the call center and surrogate driver several times. If you do not know the geography of , there is an inconvenience of repeating the location description.

In addition, as a more fundamental problem in addition to the above problem of identifying the location of customers or designated drivers, in the conventional method of providing designated driver service, service requests are made based on phone calls with the call center, so the service provider operates the call center. A considerable amount of fixed cost was incurred for maintenance, and a significant amount of economic loss was caused by having to use multiple employees at all times to respond to calls during peak hours (20:00-22:00) when dispatching orders are in full swing.

As a result, service providers will collect 20 to 30 percent of the service fee paid by customers as a private payment. Such high private payments act as a factor that makes it difficult to expect the professionalism of designated drivers by lowering the profitability and job satisfaction of designated drivers.

In addition, the conventional chauffeur service is formed in a structure in which chauffeur workers deposit a minimum advance payment (recharge) in advance with the designated chauffeur company to which they belong to receive and receive calls, and the corresponding advance payment is deducted according to call performance. This advance payment is deducted in real time according to the call made by the corresponding driver, and when the balance is exhausted below a certain amount, the call reception is automatically stopped. Therefore, the surrogate driver has the inconvenience of having to frequently check his or her advance payment and managing the advance payment so that it does not fall below a certain limit.

On the other hand, from the customer's point of view, not only do they have to repeatedly explain their location to the call center and surrogate driver every time they use the service, but they also cannot be sure of the reliability of the surrogate driver assigned to them, especially female users. In this case, it is difficult to use the designated driver service easily.

In addition, when requesting service during a time of high demand for service, or when moving to a short distance or to an area with low demand, there were frequent cases of difficulties in using the service, such as delayed application for dispatch due to avoidance by proxy drivers.

In addition, within the scope of the job of chauffeur driving, it provides technologies that can be used for two jobs, such as income from chauffeur operation and income from sales through personal connections such as acquaintances, so that in reality, at least three jobs are possible including the main job, and in addition to this, a large number of call production It was sufficient to increase the income of the surrogate driver by allowing him to perform surrogate driving without paying a fee (private payment) at least.

Ordinary chauffeur call centers are operated with at least 100 to 300 telephone numbers using an exchange called PRI, and many of the telephone lines are provided as affiliates to designated chauffeurs with excellent sales skills, After securing customers, the call center has committed evil acts such as inserting another phone number and sending text messages to customers.

Republic of Korea Patent Publication No. 10-2012-24135 (published on March 14, 2012) Republic of Korea Patent Publication No. 10-2010-10430 (published on 2010.02.01) Republic of Korea Patent Publication No. 10-2010-15021 (published on February 12, 2010)

The problem to be solved by the present invention relates to a system supporting a proxy driver brokerage service platform capable of generating operating profits that can solve the conventional problems.

According to an embodiment of the present invention for solving the above problems, a system supporting a proxy driver brokerage service platform capable of generating operating profits uses a proxy driver two-job platform to provide personal advertising sales and cash points according to the personal advertising sales. A surrogate driver terminal that receives a surrogate operation call based on; And cash points proportional to personal advertising sales activities conducted during a preset period of time are paid in the terminal, and the cash points are assigned to a designated driver's terminal with a preset amount, and any one of a designated call for a designated driver and a call to a designated driver center. Includes a platform operation management server that allows reception of

In one embodiment, the platform operation management server assigns a business member number necessary for personal advertising business to the terminal, and when requesting a proxy driving call support from a customer terminal with the assigned business member number, the designated driver terminal It is characterized in that the surrogate driver's call is brokered, and sales incentives proportional to the accumulation of the number of surrogate driver's calls made by the surrogate driver are provided to the surrogate driver's terminal.

In one embodiment, the platform operation management server mediates the surrogate driver's location information and the surrogate driver's call of a customer adjacent to the surrogate driver's terminal, and when the surrogate driver's call is received by both the sales customer and the general customer, the sales customer It is characterized in that the surrogate driver call of the agent is preferentially relayed to the surrogate driver terminal.

In one embodiment, the platform operation management server, when the surrogate driver terminal receives the surrogate driving cost of the sales customer operated by the surrogate driver, provides a surrogate fee allowance and additional incentives from the received surrogate driving cost to the surrogate driver. It is characterized in that the payment is made to the account of the terminal.

In one embodiment, the platform operation and management server, when requested to transfer the surrogate driver call of the sales customer from the surrogate driver terminal to the designated surrogate driver, provides the surrogate driver call of the corresponding sales customer to the designated surrogate driver. And, it is characterized in that the specified percentage of the private payment to be paid by the designated proxy driver is transferred to a designated account of the proxy driver terminal.

Using the system for supporting the chauffeur service platform according to an embodiment of the present invention, by granting the chauffeur driver the status of an affiliate, supporting sales activities for chauffeur driving, and receiving chauffeur calls from sales customers according to sales activities By paying additional incentives to the substitute driver who receives the call, it is possible to break away from the existing sales method of passively waiting for a proxy call, and to receive additional revenue from sales activities according to each driver's competency. provides an advantage

In addition, since the surrogate drivers make calls in the form of pumasi, there is an advantage in that a certain portion of the profits resulting from the business can be shared among the surrogate drivers.

In addition, the surrogate driver provides an advantage of being able to promote his/her own surrogate driving advertisement.

1 is a network configuration diagram of a system supporting a proxy driver brokerage service platform capable of generating operating profits according to an embodiment of the present invention.
Figure 2a is a detailed configuration diagram of the platform operation management server shown in Figure 1.
Figure 2b is a detailed configuration diagram of the proxy service and driving environment monitoring unit shown in Figure 2a.
3A to 8 are exemplary diagrams showing execution screens of the proxy driver two-job platform disclosed in the present invention.
9 is a diagram of an example computing environment in which one or more embodiments set forth herein may be implemented.

Hereinafter, embodiments of the present specification will be described with reference to the accompanying drawings. However, it should be understood that the technology described herein is not limited to specific embodiments, and includes various modifications, equivalents, and/or alternatives of the embodiments herein. . In connection with the description of the drawings, like reference numerals may be used for like elements. In this specification, expressions such as “has,” “can have,” “includes,” or “can include” indicate the existence of a corresponding feature (eg, numerical value, function, operation, or component such as a part). , which does not preclude the existence of additional features.

In this specification, expressions such as “A or B,” “at least one of A and/and B,” or “one or more of A or/and B” may include all possible combinations of the items listed together. . For example, “A or B,” “at least one of A and B,” or “at least one of A or B” (1) includes at least one A, (2) includes at least one B, Or (3) may refer to all cases including at least one A and at least one B.

Expressions such as "first," "second," "first," or "second," as used herein, may modify various elements regardless of order and/or importance, and may refer to one element as It is used only to distinguish it from other components and does not limit the corresponding components. For example, a first user device and a second user device may represent different user devices regardless of order or importance. For example, a first element may be termed a second element without departing from the scope of rights described herein, and similarly, the second element may also be renamed to the first element.

A component (e.g., a first component) is "(operatively or communicatively) coupled with/to" another component (e.g., a second component); When referred to as "connected to", it should be understood that the certain component may be directly connected to the other component or connected through another component (eg, a third component). On the other hand, when an element (eg, a first element) is referred to as being “directly connected” or “directly connected” to another element (eg, a second element), the element and the above It may be understood that other components (eg, a third component) do not exist between the other components.

As used herein, the expression “configured (or configured) to” means, depending on the circumstances, for example, “suitable for,” “having the capacity to” ," "designed to," "adapted to," "made to," or "capable of." The term "configured (or set) to" may not necessarily mean only "specifically designed to" hardware. Instead, in some contexts, the phrase "device configured to" may mean that the device is "capable of" in conjunction with other devices or components.

For example, the phrase "a processor configured (or configured) to perform A, B, and C" may include a dedicated processor (eg, embedded processor) to perform the operation, or by executing one or more software programs stored in a memory device. , may mean a general-purpose processor (eg, CPU or application processor) capable of performing corresponding operations.

Terms used in this specification are only used to describe a specific embodiment, and may not be intended to limit the scope of other embodiments. Singular expressions may include plural expressions unless the context clearly dictates otherwise. Terms used herein, including technical or scientific terms, may have the same meaning as commonly understood by one of ordinary skill in the art described herein. Among the terms used in this specification, terms defined in a general dictionary may be interpreted as having the same or similar meaning as the meaning in the context of the related art, and unless explicitly defined in the present specification, an ideal or excessively formal meaning. not be interpreted as In some cases, even terms defined in this specification cannot be interpreted to exclude embodiments in this specification.

Hereinafter, based on the accompanying drawings, a proxy driver brokerage service platform capable of generating business profits according to an embodiment of the present invention and a system supporting the same will be described in more detail.

1 is a network configuration diagram of a system supporting a proxy driver brokerage service platform capable of generating operating profits according to an embodiment of the present invention, and FIG. 2A is a detailed configuration diagram of a platform operation management server shown in FIG. 1, 2B is a detailed configuration diagram of the proxy service and driving environment monitoring unit shown in FIG. 2A, and FIGS. 3A to 8 are exemplary diagrams showing execution screens of the proxy driver two-job platform disclosed in the present invention.

First, as shown in FIG. 1 , the system 100 according to an embodiment of the present invention includes a surrogate driver terminal 200 and a platform management operation server 300 .

The proxy driver terminal 200 and the platform management operation server 300 communicate over a network.

Here, the network refers to a connection structure capable of exchanging information between nodes such as a plurality of terminals and servers, and examples of such networks include RF, 3rd Generation Partnership Project (3GPP) network, and Long Term Evolution (LTE) Network, 5GPP (5rd Generation Partnership Project) network, WIMAX (World Interoperability for Microwave Access) network, Internet, LAN (Local Area Network), Wireless LAN (Wireless Local Area Network), WAN (Wide Area Network), PAN (Personal Area Network), Bluetooth (Bluetooth) network, NFC network, satellite broadcasting network, analog broadcasting network, DMB (Digital Multimedia Broadcasting) network, etc. are included, but are not limited thereto.

In the following, the term at least one is defined as a term including singular and plural, and even if at least one term does not exist, each component may exist in singular or plural, and may mean singular or plural. It will be self-evident. In addition, the singular or plural number of each component may be changed according to embodiments.

The surrogate driver terminal 200 may be a terminal that uses the surrogate driving two-job platform 1 to receive a surrogate driving call based on personal advertising business and cash points assigned according to the individual advertising business.

In addition, the proxy driver terminal 200 may be a terminal that charges a certain amount of cash points in order to receive a designated driver call.

The surrogate driver terminal 200 may be a terminal that performs surrogate driving business activities such as his/her SNS account using the surrogate driving two-job platform 1 .

The surrogate driver terminal 200 may be a terminal that conducts personal advertising business both online and offline, together with various event information and benefit information supported by the surrogate driving two-job service, as well as a personal business member store number assigned to it.

The surrogate driver terminal 200 may be a terminal that registers a customer number stolen through personal advertisement business in the surrogate driving two-job platform 1 and checks the details of the surrogate driving call reception with the registered customer number.

Also, the surrogate driver terminal 200 may be a terminal displaying location information of a customer who requested a surrogate driver call.

In addition, the surrogate driver terminal 200 may be a terminal that executes a navigation program (T-map, Atlan, Inavi, uber, Oal, etc.) requested by the customer, and the surrogate driver calculated according to the distance from the departure point to the destination It may be a terminal that issues (outputs) an invoice (receipt) of expenses.

In addition, the surrogate driver terminal 200 may be a terminal that records video and audio of the process of moving from the point where the customer boarded the vehicle to the destination and transmits them to a platform operation management server described later.

In addition, the proxy driver terminal 200 may be a terminal used by a driver subscribed to an affiliated insurance company in the platform operation management server 300 described later.

The proxy driver terminal 200 is a terminal capable of accessing a platform management operation server through the proxy driving two-job platform 1, and may be implemented as a computer capable of accessing a remote server or terminal through a network.

Here, the computer may include, for example, a notebook, a desktop, or a laptop. In addition, the consumer terminal 200 is a wireless communication device that ensures portability and mobility, and includes Personal Communication System (PCS), Global System for Mobile communications (GSM), Personal Digital Cellular (PDC), Personal Handyphone System (PHS), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), Wibro (Wireless Broadband Internet) terminal, smartphone ), smart pads, tablet PCs, and the like, all kinds of handheld-based wireless communication devices.

Next, the customer terminal may be a terminal that requests a surrogate driver call to its own location after charging a predetermined cache for using the surrogate operation using the surrogate operation two-job platform 1 .

At this time, the customer terminal may provide its own location information when requesting a surrogate driver call. Here, the customer terminal may use the corresponding chauffeur driving two-job platform after agreeing to a predetermined location tracking agreement notice (terms and conditions).

For reference, the predetermined cash filled in the customer terminal is not only a necessary condition for requesting a surrogate driver call, but is also used as a payment method for paying surrogate driving costs later.

That is, when the customer terminal presses the surrogate driver call button using the surrogate driver call service platform 1, the current location information is exposed, and when the destination is entered into the interface for inputting the destination, the surrogate driver call service platform In (1), the shortest moving distance and the proxy driving fee calculated based on the shortest moving distance can be provided.

Thereafter, a surrogate driver call can be requested only when the cash exceeding the calculated surrogate driving fee is charged, and if the charged or held cache is less than the calculated surrogate driving fee, the terminal receiving the cash charging guide can be

The customer terminal is a terminal capable of accessing a platform management and operating server through the chauffeur driving two-job platform 1, and may be implemented as a computer capable of accessing a remote server or terminal through a network.

Here, the computer may include, for example, a notebook, a desktop, or a laptop. In addition, the consumer terminal 200 is a wireless communication device that ensures portability and mobility, and includes Personal Communication System (PCS), Global System for Mobile communications (GSM), Personal Digital Cellular (PDC), Personal Handyphone System (PHS), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), Wibro (Wireless Broadband Internet) terminal, smartphone ), smart pads, tablet PCs, and the like, all kinds of handheld-based wireless communication devices.

Next, referring to FIGS. 2A and 2B, the platform operation and management server 300 provides cash points proportional to the personal advertising business activities conducted during a predetermined period in the proxy driver terminal 200, and the cash points may be configured to allow reception of any one of a designated driver call and a call from a designated driver service center to a terminal of a designated driver having a set amount of money.

The platform operation management server 300 assigns a sales member number necessary for personal advertisement business to the designated driver terminal 200, and when a customer terminal requests a proxy driving call support with the assigned business member number, the designated driver service The driver's terminal may mediate the proxy driver's call, and the proxy driver may provide sales incentives to the proxy driver's terminal according to the number of customer's proxy driver's calls made through personal advertisement sales.

The platform operation management server 300 mediates the surrogate driver's location information and the surrogate driver's call of the adjacent customer to the surrogate driver's terminal, and when the surrogate driver's call is received by both the sales customer and the general customer, the surrogate driver's call is received. A driving call may be preferentially relayed to the substitute driver terminal.

The platform operation management server 300, when the surrogate driver terminal receives the surrogate driving cost of the sales customer operated by the surrogate driver, transfers the agency fee allowance and additional incentives from the received surrogate driving cost to the surrogate driver terminal. It may be configured to pay to the account.

When the platform operation management server 300 receives a request from the surrogate driver terminal to transfer the surrogate driver call of the sales customer to the designated surrogate driver, it provides the surrogate driver call of the corresponding sales customer to the designated surrogate driver, A service of transferring a preset percentage amount of private payment to be paid by the designated proxy driver to a designated account of the proxy driver terminal may be supported.

The platform operation management server 300 analyzes the audio and video of the verbal abuse and assault in the recorded video recorded at the proxy driver terminal, and then generates a warning containing punishment regulations corresponding to the verbal abuse and assault. It may be a configuration provided to the surrogate driver terminal.

The platform operation management server 300 classifies the unique tones of the user and the other party into spectra within the voice transmitted from the proxy driver terminal (words exchanged between the user and the other party), and then connects the classified spectra to It may be configured to extract voice information uttered by a talker, remove a silent section in the extracted voice, and then convert it into text.

The platform operation management server 300 pre-processes the video transmitted from the surrogate driver terminal, designates a target area, and grids the image of the target area in a block unit (patch) using RPN (Region Proposal Network). After segmentation and extracting objects similar to the human body and weapons within the grid-segmented target area, the extracted objects are compared with various assault-related objects stored in the database by learning with the R-CNN algorithm, so that the extracted objects are related to assault. It may be a component that analyzes whether it is a related object.

The platform operation management server 300 scores the number of exposures of words associated with the verbal abuse and/or sexual harassment, the number of repetitions of the same word, and the frequency of exposure of words that cause or mean a sense of alienation and coercion, and then calculates the score. When the obtained score exceeds a preset value or more, it may be configured to determine the subject of criminal punishment.

The platform operation management server 300 determines whether or not there is a target for shape punishment based on the type of objects associated with the assault, whether or not there is extraction between the objects and the location (adjacent degree), and determines the self-defense based on the change in location between the objects. If the voice is judged to be subject to criminal punishment, punishment laws and regulations based on the number of exposures of words related to verbal abuse and/or sexual harassment, the number of repetitions of the same words, and the frequency of exposure of words that cause or mean a sense of alienation and coercion It may be a configuration in which an item (criminal law) is searched for and provided.

More specifically, the platform operation management server 300 includes a platform providing unit 310, a sales customer management unit 320, a surrogate driving call reception unit 330, a personal franchise management unit 340, a driving environment monitoring unit 350, It includes an incentive payment unit 360 and a surrogate driving insurance processing unit 370 .

The platform providing unit 310 may be configured to provide the chauffeur driving two-job platform 1 to a terminal of an applicant who supports a surrogate driver while running a personal advertisement business.

The proxy driver two-job platform 1 may include applications, programs, web pages, etc. installed or operated in the proxy driver terminal 200 through a network.

Here, the web browser refers to a program that allows users to use World Wide Web (WWW) services, and means a program that receives and displays hypertext described in HTML (hyper text mark-up languge), and, for example, Netscape ), Explorer, Chrome, etc.

In addition, an application means an application on a terminal, and includes, for example, an app executed on a mobile terminal (smart phone). Apps can be downloaded and installed from the application market, a virtual marketplace where mobile contents are freely bought and sold.

More specifically, referring to FIGS. 3 to 8, the surrogate driver two-job platform 1 includes a surrogate driver personal business activity interface 11, a surrogate driver call reception interface 12, a surrogate service and monitoring interface 13, and agency costs A processing interface 14 may be included.

The chauffeur driving personal business activity support interface 11 connects to any one of at least one or more SNS (Yeton University, Facebook, Twitter, Kakao Story, Instagram, Pinter Race, Blood, TikTok, WeChat, Line, etc.) interfaces to do so. In addition, the proxy driver personal business activity support interface 11 may be an interface that supports an electronic business card for a proxy driver granted an affiliated store status to conduct personal business on SNS or offline.

The electronic business card may be electronic card information in which the sales member number of the surrogate driver is recorded.

The chauffeur driving personal business activity support interface 11 may include a contact linking means for directly sending the above-described electronic business card to a message, e-mail, or contact information.

Next, the surrogate driver call reception interface 12 includes an interface for approving the surrogate driver call reception. In addition, it includes an interface displaying cache points necessary for accepting a call for a designated driver.

In addition, the chauffeur driver call reception interface 12 may include an interface for classifying and displaying call customers by sales customer and general customer, and displaying the destination, distance, basic rate, and approval rate from the departure point of the member receiving the call. .

In addition, the surrogate driving call reception interface 12 may display and provide information on waiting, driving, resting, and vehicle dispatch information.

In addition, the surrogate driver call reception interface 12 may be an interface that supports call reception at least once free of charge when there are no remaining cash points or the minimum amount is not met. Here, the cache point may be an essential factor for receiving a call.

In addition, referring to FIG. 5B, the surrogate driving call reception interface 12 is designed to assign the surrogate driving call of the sales customer to the designated surrogate driver when a call is received from the sales customer during the surrogate operation or due to unavoidable circumstances. Means for supporting the dispatch function may be provided.

Next, the proxy operation and monitoring interface 13 may be an interface for monitoring a navigation guide service necessary for proxy operation and verbal abuse and assault that may occur during proxy operation.

The agency operation and monitoring interface 13 includes a navigation interface and a monitoring interface, and the navigation interface supports geographic information services such as T-map.

Next, the monitoring interface is an interface for monitoring verbal abuse and assault that may occur during designated driving, and may include a warning comment interface, abusive language and assault report interface, environment setting interface, and AI verbal abuse/assault processing interface.

The warning message interface may be an interface that outputs a warning message related to abusive language and assault and punishment laws based on a user's touch signal.

The warning comment interface may be an interface that interworks with the environment setting interface 23 to be described later and outputs any one of a plurality of warning comments related to abusive language and assault registered by the user in the setting interface.

Next, the verbal abuse and assault report interface may be an interface requesting a report message and a report call for verbal abuse and assault based on a user's touch signal.

The abusive language and assault report interface may be linked to a configuration interface to call a report of abusive language and assault to a contact number of a competent authority registered in the environment setting interface.

Next, the environment setting interface may be an interface for setting and registering the contents of the warning message and the reporter's personal information.

Next, the AI verbal abuse/assault processing interface is operated based on the user's voice and touch signal, and captures voice and video based on the time when the user's input signal is input, and the recorded and captured voice at a preset time interval. And provides the image to the platform operation management server (300).

The AI verbal abuse and assault processing interface performs a function of receiving and outputting the judgment result of determining the presence or absence of verbal abuse and assault with respect to the transmitted voice and video and information on punishment regulations.

For reference, the platform operation management server 300 disclosed in the present invention employs a deep learning learning algorithm, and the deep learning learning algorithm includes a Deep Belief Network, an Autoencoder, a Convolutional Neural Network (CNN), a Recurrent Neural Network (RNN), and a Deep Belief Network. It may include Q-Network and the like, and the deep learning learning algorithms listed in the present invention are only examples, but are not limited thereto.

In the present invention, an example of applying CNN (Convolutional Neural Network), which is one of the deep learning algorithms listed above, to an airport security search system based on AI and deep learning has been described, but is not limited thereto, and the user's choice Depending on this, various types of deep learning learning algorithms may be used.

The sales customer management unit 320 may be configured to manage customers created or generated through sales activities by proxy drivers having the status of affiliated stores through SNS or electronic business cards by proxy drivers. The sales customer management unit 320 is linked with a surrogate driving call reception unit 330 to be described later.

Next, the surrogate driver call reception unit 330 is configured to receive the surrogate driver call requested from the customer terminal, and when the customer terminal requests a surrogate driver call, the customer is classified as a sales customer or a general customer depending on whether or not the sales member inputs a number. It may be configured to classify and receive a call for an agent. If the corresponding customer is a sales customer, after confirming the reception status and location of the proxy driver's terminal that attracted the corresponding sales customer, if the proxy driver is on standby, it performs a function of mediating the corresponding driver's call.

When the surrogate driver call receiving unit 330 receives a request to transfer the surrogate driver call of the sales customer to a designated surrogate driver from the surrogate driver terminal, the surrogate driver 330 transfers the surrogate driver to the designated surrogate driver adjacent to the surrogate driver searched based on the location information. can provide a proxy driving call.

Next, the individual affiliated store management unit 340 may be configured to manage business members having a business affiliated store status among the applied agents.

The individual affiliate store management unit 340 may be configured to monitor the business activities of proxy drivers registered as sales members, select sales members with high activity during a preset period, and provide preset rewards (cash points).

Next, the proxy operation and driving environment monitoring unit 350 analyzes the audio and video of verbal abuse and assault in the recorded video recorded at the proxy driver terminal, and then includes punishment provisions corresponding to the verbal abuse and assault. It may be configured to generate a warning message and provide it to the surrogate driver terminal.

In addition, within the voice transmitted from the proxy driver terminal (words exchanged between the user and the other party), the unique tones of the user and the other party are classified into spectra, and then the classified spectra are connected to obtain voice information uttered by the interlocutor. It may be configured to extract, remove a silent section in the extracted voice, and then convert it into text.

In addition, after pre-processing the video transmitted from the proxy driver terminal, a target area is designated, and an image of the target area is grid-divided into blocks using RPN (Region Proposal Network), and the target region is grid-divided. After extracting objects similar to the human body and weapons within the area, the extracted objects are compared with various assault-related objects stored by learning with the R-CNN algorithm in the database to analyze whether the extracted objects are objects related to assault. can be

In addition, after scoring the number of exposures of words associated with verbal abuse and/or sexual harassment, the number of repetitions of the same word, and the frequency of exposure of words that cause or mean a sense of alienation and coercion, the calculated score is equal to or greater than the preset value. If it exceeds, the subject of criminal punishment is judged.

In addition, based on the type of objects related to the assault, extraction and location (adjacentness) between objects, it is determined whether there is a target for shape punishment, and self-defense is determined based on the positional change between the objects, and the corresponding voice is detected as a criminal. When judged to be subject to punishment, search for punishment law items (Criminal Law) based on the number of exposures of words related to verbal abuse and/or sexual harassment, the number of repetitions of the same words, and the frequency of exposure of words that cause or mean a sense of alienation and coercion It can be a configuration that provides

Meanwhile, the proxy operation and driving environment monitoring unit 350 supports a navigation interface and a monitoring interface as a proxy driver terminal, and the functions of the navigation interface and monitoring interface are replaced with the above description.

More specifically, the chauffeur driving and driving environment monitoring unit 350 includes a receiving unit 351, a voice processing/analysis unit 352, an image processing/analysis unit 353, a criminal punishment subject determination unit 354, and a search for legal items. It includes a unit 355, a report processing unit 356, and an AI matching unit 357.

The receiving unit 351 may be configured to receive audio and video for verbal abuse and assault transmitted from the proxy driver terminal 200 .

The voice processing/analyzing unit 352 analyzes words and sentences related to verbal abuse among voice information about verbal abuse.

The voice processing/analysis unit 352 classifies the unique tones of the user and the other party into spectrums within the voice transmitted from the proxy driver terminal (words exchanged between the user and the other party), and then connects the classified spectra to have a conversation. Extract self-uttered voice information.

In addition, the voice processing/analysis unit 352 may include an SST engine that removes a silent section in the extracted voice for each extracted talker (user and counterpart) and then converts it into text.

Also, the voice processing/analyzing unit 352 may extract a kind of words related to verbal abuse and sexual harassment from the converted text.

The voice processing/analyzing unit 352 may additionally extract the number of exposures of words associated with extracted verbal abuse and/or sexual harassment, the number of repetitions of the same words, and the like.

On the other hand, the voice processing/analysis unit 352 may additionally extract words that cause discomfort or coercion or mean meaning in the text converted from the voices of the extracted conversationalists (user and counterpart).

Next, the image processing/analysis unit 353 may be a component that extracts an object related to assault from an image (an image in which the user and the other party are included or an image in which the other party's behavior is captured) transmitted from the user terminal.

The image processing/analyzing unit 353 may extract an object for a human body (face, hand, fist, foot, etc.) and an object for a weapon (knife, stick, etc.) from the image.

More specifically, the image processing/analysis unit 353 performs one or more of preprocessing among binarization, sessionization, and noise removal on the target region in the video image, and then performs a Gaussian filter, a Laplacian filter, and a Gaussian filter. The target region may be modified or improved using Difference of Gaussian (DoG) and Canny edge detection.

For example, removing noise using a Gaussian filter, etc. (Noise reduction), performing a gradient operation for edge component detection (gradient operation), performing non-maximum value suppression for interpolating broken edge lines (non -maximum suppression) and hysteresis thresholding that binarizes the edge map.

The image processing/analysis unit 353 grid-segments the image of the target region in block units (patch) using RPN (Region Proposal Network), and extracts objects similar to human bodies and weapons from the grid-divided target region. .

The image processing/analysis unit 353 normalizes and clusters blocks of the target area, and then identifies and extracts objects within the target area using the R-CNN algorithm. The extracted objects are compared with various objects related to assault that are learned and stored in the database by the R-CNN algorithm, and whether the extracted objects are objects related to assault is analyzed.

Next, the subject of criminal punishment determination unit 354 may be configured to determine whether or not there is a subject for criminal punishment for verbal abuse and assault based on the result value of the voice processing/analysis unit and the result value of the image processing/analysis unit 1230. .

More specifically, the shape punishment subject determination unit 354 may cause the number of exposures of words associated with verbal abuse and/or sexual harassment extracted from the voice processing/analysis unit 352, the number of repetitions of the same word, a sense of alienation and coercion, or After scoring the frequency of exposure of the meaning word, if the calculated score exceeds a predetermined value, the subject of criminal punishment is judged.

In addition, the shape punishment target determination unit 354 determines the type of objects related to the assault and the relationship between Based on the presence or absence of extraction and the location (adjacent degree), it is determined whether or not there is a target for shape punishment.

In addition, in the case of an image, the subject of criminal punishment determination unit 354 may determine a self-defence based on a positional change between objects.

Next, when the legal item search unit 355 determines that the corresponding voice and video are subject to criminal punishment from the criminal punishment subject determination unit 354, the verbal abuse and / or sexual harassment extracted from the voice processing / analysis unit 352 and Punishment law items (criminal law) are searched based on the number of exposures of related words, the number of repetitions of the same word, and the frequency of exposure of words that cause or mean a sense of alienation and coercion.

In addition, the type of objects related to the assault, whether or not the objects are extracted, and the location (adjacent degree) of the objects related to the assault in the video transmitted from the proxy driver terminal 200 (video including the user and the other party or video of the other party's behavior) As a basis, the punishment law item (criminal law) is searched in the database.

For reference, the Criminal Act is a law that aims to punish those who collectively or habitually commit acts of violence, or those who carry deadly weapons or other dangerous objects.

The criminal law applies to crimes such as assault, injury, arrest, confinement, intimidation, trespassing, refusal to leave, coercion, extortion, and damage.

Next, when the report processing unit 356 determines that the corresponding voice and video are subject to criminal punishment from the criminal punishment subject determination unit 354, it requests an emergency call to the deputy driver's terminal to the related agencies (police station and fire station).

In addition, the report processing unit 356 may transmit punishment items for verbal abuse and assault and location information of the user terminal extracted from the legal item search unit to related institutions (police station and fire station) to the competent authority.

Next, the AI matching unit 357 searches for a criminal lawyer in an adjacent location from the user terminal 1100 when the corresponding voice and video are determined to be subject to criminal punishment from the criminal punishment subject determination unit 354, and (200).

The AI matching unit 357 daily appoints a criminal lawyer specializing in punishment items applied to any one of the criminal law: assault, injury, confinement, intimidation, home invasion, refusal to leave, coercion, extortion, and damage, and then You may request the appointment of an attorney at (200).

The incentive payment unit 360 provides additional incentives within the paid chauffeur driving cost when chauffeur driving profits are generated from a chauffeur driving call from a customer who has generated or created sales activities. It may be a configuration that The additional incentive may be a proportional amount up to a certain upper limit according to the number of calls for a designated driver.

In addition, the incentive payment unit 360 transfers a predetermined percentage of the private payment paid by the surrogate driver designated as the surrogate driver terminal that requested the designated dispatch of the surrogate driver call to the sales customer to the designated account of the surrogate driver terminal. service can be supported

Therefore, when the system supporting the chauffeur service platform according to an embodiment of the present invention is utilized, sales activities for the chauffeur driver are supported by granting the chauffeur driver an affiliated store status, and agency from sales customers according to the sales activities By paying additional incentives to designated drivers who receive driving calls, each designated driver can receive additional revenue from sales activities based on their capabilities, breaking away from the existing business method of passively waiting for a designated driver call. It offers the advantage of being able to

9 is a diagram illustrating an example computing environment in which one or more embodiments set forth herein may be implemented, an illustration of a system 1000 that includes a computing device 1100 configured to implement one or more embodiments described above. shows For example, computing device 1100 may be a personal computer, server computer, handheld or laptop device, mobile device (mobile phone, personal digital assistant, media player, etc.), multiprocessor system, consumer electronics, mini computer, mainframe computer, distributed computing environments that include any of the foregoing systems or devices; and the like.

Computing device 1100 may include at least one processing unit 1110 and memory 1120 . Here, the processing unit 1110 may include, for example, a central processing unit (CPU), a graphics processing unit (GPU), a microprocessor, an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Arrays (FPGA), and the like. and may have a plurality of cores. The memory 1120 may be volatile memory (eg, RAM, etc.), non-volatile memory (eg, ROM, flash memory, etc.), or a combination thereof. Additionally, computing device 1100 may include additional storage 1130 . Storage 1130 includes, but is not limited to, magnetic storage, optical storage, and the like. The storage 1130 may store computer readable instructions for implementing one or more embodiments disclosed herein, and may also store other computer readable instructions for implementing an operating system, application programs, and the like. Computer readable instructions stored in storage 1130 may be loaded into memory 1120 for execution by processing unit 1110 .

Computing device 1100 can also include input device(s) 1140 and output device(s) 1150 . Here, input device(s) 1140 may include, for example, a keyboard, mouse, pen, voice input device, touch input device, infrared camera, video input device, or any other input device. Output device(s) 1150 may also include, for example, one or more displays, speakers, printers, or any other output devices, or the like. Additionally, computing device 1100 may use an input device or output device included in another computing device as input device(s) 1140 or output device(s) 1150 . Computing device 1100 may also include communication connection(s) 1160 that allow computing device 1100 to communicate with other devices (eg, computing device 1300). Here, communication connection(s) 1160 may be a modem, network interface card (NIC), integrated network interface, radio frequency transmitter/receiver, infrared port, USB connection, or other device for connecting computing device 1100 to other computing devices. May contain interfaces. Further, communication connection(s) 1160 may include a wired connection or a wireless connection. Each component of the aforementioned computing device 1100 may be connected by various interconnections such as a bus (eg, peripheral component interconnection (PCI), USB, firmware (IEEE 1394), optical bus structure, etc.) and may be interconnected by the network 1200. Terms such as "component" and "system" as used herein generally refer to a computer-related entity that is hardware, a combination of hardware and software, software, or running software.

As such, those skilled in the art to which the present invention pertains will be able to understand that the present invention may be embodied in other specific forms without changing its technical spirit or essential features. Therefore, the embodiments described above should be understood as illustrative in all respects and not limiting. The scope of the present invention is indicated by the claims to be described later rather than the detailed description above, and all changes or modifications derived from the meaning and scope of the claims and equivalent concepts should be construed as being included in the scope of the present invention. do.

100: A system that supports a proxy driver brokerage service platform that can generate operating profits.
200: Deputy driver terminal
300: platform operation management server
310: platform providing unit
320: sales customer management department
330: surrogate operation call reception department
340: Individual franchise management department
350: driving environment monitoring unit
360: incentive payment unit

Claims (5)

A surrogate driver terminal that receives a surrogate driver call based on personal advertising business and cash points according to the personal advertising business using the surrogate driving two-job platform; and
Cash points proportional to the personal advertising sales activities conducted for a preset period of time are paid to the terminal, and the cash points are used to send a designated call to a designated driver or a call to a designated driver center to the terminal of a surrogate driver who has a preset amount. A system that supports a proxy driver brokerage service platform that can generate business profits, including a platform operation management server that allows reception.
According to claim 1,
The platform operation management server
A sales member number necessary for personal advertising business is assigned to the terminal, and when a customer terminal requests support for a surrogate driving call with the assigned sales member number, the surrogate driver terminal mediates the surrogate driving call;
A system that supports a proxy driver mediation service platform capable of generating operating profits by providing sales incentives proportional to the number of calls made by the proxy driver to the proxy driver terminal according to the accumulation of the number of calls made by the proxy driver to the individual advertisement business.
According to claim 1,
The platform operation management server
The surrogate driver's location information and the adjacent customer's surrogate driver's call are relayed to the surrogate driver's terminal, and when the surrogate driver's call is received by both the sales customer and the general customer, the surrogate driver's call from the sales customer is preferentially sent to the surrogate driver's terminal. A system that supports a proxy driver brokerage service platform that can generate brokerage operating profits.
According to claim 1,
The platform operation management server
When the agency driver's operating expenses are received from the proxy driver's terminal, the proxy driver's operating cost is received from the proxy driver's terminal. A system that supports a proxy driver mediation service platform that can generate operating profits.
According to claim 3,
The platform operation management server
When the surrogate driver terminal receives a request to transfer the surrogate driver call of the sales customer to a designated surrogate driver, the designated surrogate driver provides the surrogate driver call of the corresponding sales customer,
A system that supports a proxy driver mediation service platform capable of generating operating profits by transferring a predetermined percentage of the private payment to be paid by the designated proxy driver to a designated account of the proxy driver terminal.

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