KR20230004184A - Processing method of reserverastion of visitor and device for performing the management method - Google Patents

Abstract

A visit reservation processing method and a device for performing the method are disclosed. In the visit reservation processing method, when a visitor makes a visit reservation and then the visitor visits a visit place and checks in with a visitor terminal, an instant message including an approval result of the check-in is provided to the visitor terminal and a host terminal to confirm the visit of the visitor having the visitor terminal in real time. Thus, the visitor can more conveniently check-in for places to visit.

Description

Visit reservation processing method and device performing the method {PROCESSING METHOD OF RESERVERASTION OF VISITOR AND DEVICE FOR PERFORMING THE MANAGEMENT METHOD}

The present invention relates to a method and device for processing a reservation for a visit, and more particularly, to a method and device for a process when a visitor terminal that has received information related to a visitor's reservation through an instant message actually enters a visit place. .

Offline, users promise to meet each other at a designated location. In this case, when the appointment place is an area related to a specific user (host), it is necessary for a visitor to make a reservation in advance to visit the appointment place related to the host.

In this case, it is necessary for the visitor to make a visit appointment by contacting the host by wire, and when the visitor visits the place to be visited, the visitor contacts the host to notify the fact of the visit. In addition, even when a visitor arrives at the place where the host works, a process of checking whether the visitor has legitimate permission to visit the place is also required.

As described above, there is a need for a method to more simply solve the cumbersome procedures of the visitor and the host processing the reservation of the visit and recognizing the fact of the visit.

The present invention provides a method and apparatus for checking in a visit place more conveniently by checking in the visit place through an instant message transmitted at the time of registering the visit reservation when a visitor enters a visit reservation reservation. .

The present invention provides a method and apparatus for transmitting various information to a visitor through an instant message when a visitor visits a visit place after making a visit reservation and checks in at the visit place.

According to an embodiment of the present invention, a visit reservation processing method performed by a visit reservation management server sends a first instant message including information about the visit reservation and identification information of a visitor using a message server after the visit reservation is registered. Transmitting to a visitor terminal; Transmitting a second instant message for reminding the visit reservation to the visitor terminal by using a message server before the visit time set in the visit reservation; Receiving visitor identification information recognized by the door system from the door system; Confirming whether the visitor of the visitor terminal is a visitor registered as a visit reservation by using the identification information of the visitor; Transmitting door open/close information to a door system when the visitor is a visitor registered for a visit reservation; Transmitting a third instant message including result information on the check-in of the visitor terminal to the visitor terminal using a message server to confirm whether the visitor of the visitor terminal is a visitor registered for a visit reservation, wherein the first instant message includes: The message, the second instant message, and the third instant message may be transmitted to the visitor terminal through a chat room of a channel of an institution or business to which the host of the host terminal belongs, or a chat room of a channel of a visit reservation management server.

The method may further include transmitting a fourth instant message for notifying the end of the visit reservation to the visitor terminal using a message server before an end time set in the visit reservation.

The visit reservation management server may provide an application service related to a visit place set in the visit reservation to the visitor terminal through the first instant message, the second instant message, or the third instant message.

The application service is provided through an application server connected to the visit reservation management server, (i) a service for registering a visitor's vehicle at a visit place, (ii) providing an introduction to an institution or business related to the visit place. (iii) service for providing information on items sold at the place of visit and enabling ordering of items, (iv) processing cost settlement to unload registered visitors' vehicles before the end time set in the visit reservation service, or (v) a service providing promotional contents of organizations or businesses related to the place to be visited.

The third instant message may include content to be reminded differently according to a time interval with the visit time included in the visit reservation.

The method may further include providing an interface through which a visitor of the visitor terminal and a host of the host terminal can access content to be shared before or after a visit end time included in the visit reservation.

The content may be stored in a storage space set in the visit reservation management server for each visit reservation.

The method may further include providing an interface capable of checking an instant message transmitted through the chat room for a notification of a visit reservation, a reminder of a visit reservation, a check-in result of a visit place, or a notification of an end time of a visit reservation. .

A visit reservation management server according to an embodiment of the present invention includes a processor, wherein the processor sends a first instant message including information about the visit reservation and identification information of the visitor after the visit reservation is registered. The second instant message is transmitted to the visitor terminal using the server, and the second instant message for reminding the visitor reservation before the visit time set in the visit reservation is transmitted to the visitor terminal using the message server, and the identification information of the visitor recognized by the door system is transmitted. received from the door system, and using the identification information of the visitor, it is confirmed whether the visitor of the visitor terminal is a visitor registered as a visit reservation, and if the visitor is a visitor registered as a visit reservation, the door opening and closing information is sent to the door system. and transmits a third instant message including result information on the check-in of the visitor terminal, which confirms whether the visitor of the visitor terminal is a visitor registered for a visit reservation, to the visitor terminal using a message server, and the first instant message , the second instant message and the third instant message may be transmitted to the visitor terminal through a chat room of a channel of an institution or business to which the host of the host terminal belongs, or a chat room of a channel of a visit reservation management server.

According to one embodiment of the present invention, when a visitor enters a visit reservation reservation, check-in for the visit place can be performed more conveniently by checking in the visit place through an instant message transmitted at the time of registering the visit reservation. .

According to one embodiment of the present invention, various information may be transmitted to the visitor through an instant message when the visitor visits the visit place after making a visit reservation and checks in at the visit place.

1 is a diagram illustrating devices performing a visit reservation processing method according to an embodiment of the present invention.
2 is a flowchart illustrating a method for processing a reservation for a visit according to an embodiment of the present invention.
3 is a diagram showing an example of a visit reservation registration page according to an embodiment of the present invention.
4 is a diagram illustrating an example of an instant message provided to a visitor terminal and a host terminal after a visit reservation is registered according to an embodiment of the present invention.
5 is a diagram illustrating an example of an instant message transmitted to a visitor terminal after a visit reservation according to an embodiment of the present invention and before the visitor terminal arrives at a visiting place.
6 is a diagram illustrating an example of an instant message provided to a visitor terminal and a host terminal after the visitor terminal checks in according to an embodiment of the present invention.
7 is a diagram illustrating instant messages provided to a visitor terminal before and after checking in to a visiting place according to an embodiment of the present invention.

Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. However, the scope of the patent application is not limited or limited by these examples. Like reference numerals in each figure indicate like elements.

Various changes may be made to the embodiments described below. The embodiments described below are not intended to be limiting on the embodiments, and should be understood to include all modifications, equivalents or substitutes thereto.

Terms such as first or second may be used to describe various components, but these terms should only be understood for the purpose of distinguishing one component from another. For example, a first element may be termed a second element, and similarly, a second element may be termed a first element.

Terms used in the examples are used only to describe specific examples, and are not intended to limit the examples. Expressions in the singular number include plural expressions unless the context clearly dictates otherwise. In this specification, terms such as "include" or "have" are intended to designate that there is a feature, number, step, operation, component, part, or combination thereof described in the specification, but one or more other features It should be understood that the presence or addition of numbers, steps, operations, components, parts, or combinations thereof is not precluded.

Unless defined otherwise, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by a person of ordinary skill in the art to which the embodiment belongs. Terms such as those defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning in the context of the related art, and unless explicitly defined in the present application, they should not be interpreted in an ideal or excessively formal meaning. don't

In addition, in the description with reference to the accompanying drawings, the same reference numerals are given to the same components regardless of reference numerals, and overlapping descriptions thereof will be omitted. In describing the embodiment, if it is determined that a detailed description of a related known technology may unnecessarily obscure the gist of the embodiment, the detailed description will be omitted.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a diagram illustrating devices performing a visit reservation processing method according to an embodiment of the present invention.

Referring to FIG. 1 , a visitor terminal 101 , a visit reservation management server 102 , a host terminal 103 , a door system 104 and a message server 105 are shown.

The host terminal 103 may register a visit reservation for a visitor of the visitor terminal 101 by inputting a visit time and a visit place through a visit reservation processing page provided by the visit reservation management server 102 . In addition to the host terminal 103, the visitor terminal 101 may also register such a visit reservation. When registering a visit reservation, the visitor's name, visit time, visit place (ex. meeting room), and contact information of the visitor's terminal may be input to the visit reservation processing page.

At this time, the host of the host terminal 103 may be a user approved by the visit reservation management server 102 and registered in advance. Also, the host of the host terminal 103 may be a user (eg, an employee) belonging to an institution or business related to the visit place.

The host may be a user having permission to make a visit reservation when a visitor of the visitor terminal 101 wants to visit a visiting place. Thus, when the host device 103 registers a visit reservation, a separate approval process may not be required for the visit reservation. However, when the visitor terminal 101 registers a visit reservation, a process for the host terminal 103 to approve the visit reservation may be required.

When the visit reservation is registered, the visit reservation management server 102 may generate visitor identification information related to the visit reservation after registering the visit reservation. Here, the identification information of the visitor may include the visitor's contact information or the visitor's account related to the visit reservation management server 102 or the message server 105 .

The visit reservation management server 102 may transmit information about the visit reservation and identification information of the visitor to the message server 105 . Then, the message server 105 may transmit to the visitor terminal 101 a first instant message including information about the visit reservation and identification information of the visitor. The identification information of the visitor is displayed as a code in the first instant message, and the door system 104 can acquire the identification information of the visitor from the visitor terminal 101 by recognizing the code. In addition, the message server 105 may transmit to the host device 103 a second instant message including visit reservation information and visitor identification information.

The message server 105 transmits a first instant message to the visitor terminal 101 through a chat room of a channel of an organization or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102. can Similarly, the message server 105 transmits the second instant message to the host device 103 through a chat room of a channel of an institution or business to which the host of the host device 103 belongs or a chat room of a channel of the visit reservation management server 102. can be sent to

At this time, the visitor terminal 101 and the host terminal 103 may have an account by subscribing to a message service provided by the message server 105 . Also, the account of the visitor terminal 101 may be mapped with the contact information of the visitor terminal 101 , and the account of the host terminal 103 may be mapped with the contact information of the host terminal 103 .

After the visit reservation is registered, the first instant message transmitted to the visitor terminal 101 may include information about the visit reservation and identification information of the visitor. Here, the identification information of the visitor included in the first instant message recognizes the visitor terminal 101 to the door system 104 and determines whether the visitor of the visitor terminal 101 can pass through the door system 104. can be used to do For example, the first instant message transmitted to the visitor terminal 101 may include visitor identification information (ex. QR code) by recognizing the visitor terminal 101 in the door system 104 of the visiting place.

The door system 104 (ex. entrance gate) disposed at the visiting place may recognize the visitor terminal 101 and obtain the identification information of the visitor included in the first instant message.

As described above, the identification information may be included in the first instant message received from the message server 105 after the visit reservation for the visitor terminal 101 is registered. The visit reservation management server 102 may determine whether the visitor of the visitor terminal 101 recognized by the door system 104 through the identification information of the visitor is a registered visitor for a visit reservation. That is, the visit reservation management server 102 can determine whether or not the visitor of the visitor terminal 101 recognized by the door system 104 through the identification information of the visitor has a legitimate right to visit the visiting place. .

The visit reservation management server 102 may transmit door opening/closing information to the door system 104 after confirming whether the visitor is a user registered in the visit reservation using the identification information of the visitor received from the door system 104. If the visitor of the visitor terminal 101 recognized by the door system 104 is a visitor registered in the visit reservation, the visit reservation management server 102 may transmit information informing the door to be opened to the door system 104.

Specifically, the door system 104 may recognize the visitor terminal 101 and obtain identification information of the visitor included in the first instant message received by the visitor terminal 101 . Then, the visit reservation management server 102 compares the contact information of the visitor terminal 101 registered through the visit reservation management page with the contact information of the visitor terminal 101 recognizing the identification information obtained from the door system 104, thereby It may be determined whether the visitor of the terminal 101 has a legitimate right to visit the visiting place. As described above, the process of recognizing the visitor terminal 101 and obtaining the identification information of the visitor, and then determining whether the visitor of the visitor terminal 101 is a visitor registered for a visit reservation based on the identification information is the check-in of the visitor terminal 101. means process.

According to one embodiment of the present invention, after the visit reservation of the visitor terminal 101 is registered, the third instant message related to the visit reservation reminder is sent to the message server 105 before the visitor terminal 101 checks in at the visit place. ) It can be transmitted to the visitor terminal 101 through.

According to one embodiment of the present invention, when the visitor terminal 101 successfully checks in the visit place, the visitor of the visitor terminal 101 can enter the visit place. Then, the visit reservation management server 102 may transmit the check-in result information to the message server 105 to notify the check-in result of the visitor terminal 101 . The message server 105 may transmit to the visitor terminal 101 a fourth instant message including result information of the check-in of the visitor terminal 101 . Also, the message server 105 may transmit a fifth instant message including check-in result information of the visitor terminal 101 to the host terminal 103 .

2 is a flowchart illustrating a method for processing a reservation for a visit according to an embodiment of the present invention.

According to one embodiment of the present invention, the visit reservation management server 102 includes an instant message for notifying that the visit reservation has been registered, an instant message for reminding the visit reservation, a check-in result of the visit place, and an end time of the visit reservation. An instant message for notification of may be transmitted to the visitor terminal 101 or the host terminal 101 through the message server 105 . Here, the instant messages may be provided to the visitor terminal 101 in chronological order in a chat room of a channel of an organization or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102. there is. Hereinafter, the transmission of the above instant messages will be described in detail.

In step 201, the visit reservation management server 102 may register the visit reservation of the visitor terminal 101.

Although not shown in Figure 2, the registration of the visit reservation can be carried out in the following two processes. The first is a case where the host terminal 103 having the right to approve the visit reservation makes a visit reservation. And, the second case is a case where the visitor terminal 101, which does not have the right to make a visit reservation, makes a visit reservation.

When the host device 103 makes a reservation for a visit, a separate approval process is not performed. That is, since the host terminal 103 registered and approved in advance in the visit reservation management server 102 makes a visit reservation, an approval process for the visit reservation is not required. However, when the visitor terminal 101 makes a visit reservation, an approval process for the visit reservation is required because the visitor terminal 101 does not have the right to make a visit reservation.

When the visitor terminal 101 makes a visit reservation, the visit reservation management server 102 may deliver information about the visit reservation input by the visitor terminal 101 to the message server 105 . Then, the message server 105 may deliver an instant message including information about the visit reservation to the host device 103 . When the host terminal 101 approves the visit reservation based on the information about the visit reservation input by the visitor terminal 101, the visit reservation management server 102 manages the visit reservation made through the visitor terminal 101. can register.

In FIG. 2 , the information on the visit reservation entered through the visit reservation registration page of the visit reservation management server 102 may include information about the visitor, information about the host, place of visit, and schedule of the visit. there is.

When the visit reservation is registered, the visit reservation management server 102 may generate visitor identification information related to the visit reservation after registering the visit reservation. Here, the identification information of the visitor may include the visitor's contact information or the visitor's account related to the visit reservation management server 102 or the message server 105 .

In step 202, the visit reservation management server 102 may deliver information about the visit reservation to the message server 105.

In step 203 , the message server 105 may transmit a first instant message including information about a visit reservation and visitor identification information to the visitor terminal 101 . The first instant message may be a message notifying the visitor terminal 101 that a visit reservation has been registered. The first instant message may be transmitted to the visitor terminal 101 through a chat room of a channel of an organization or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 .

In step 204 , the message server 105 may transmit a second instant message including information about a visit reservation to the host device 103 . The second instant message may be transmitted to the visitor terminal 101 through a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 .

In step 205, the visit reservation management server 102 may transmit a request for a reminder of the visit reservation to the message server 105.

In step 206, the message server 105 may transmit a third instant message for a reminder of the visit reservation to the visitor terminal 101. The third instant message including the reminder for the visit reservation may include information about the visit reservation. The third instant message may be transmitted to the visitor terminal 101 through a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 . The message server 105 may repeatedly transmit the third instant message to the visitor terminal 101 for a preset time interval before the visit time included in the visit reservation by the visitor terminal 101 .

In step 207 , the door system 104 may obtain visitor identification information by recognizing the visitor terminal 101 . For example, the visitor terminal 101 may display a first instant message received from the message server 105, and the door system 104 may recognize a code included in the first instant message. Then, the door system 104 may obtain the identification information of the visitor through the recognized code. The door system 104 may be installed in a visit place related to a visit reservation, and may acquire identification information of a visitor by recognizing a code included in a first instant message.

In step 208, the door system 104 may transmit identification information of the visitor obtained by recognizing the visitor terminal 101 to the visit reservation management server 102.

In step 209, the visit reservation management server 102 may check whether the visitor is registered using the identification information of the visitor received from the door system 102. For example, the visit reservation management server 102 determines whether the identification information of the visitor received from the door system 104 corresponds to the visitor included in the visit reservation, and the visitor terminal 101 recognized by the door system 104 ) can determine whether the visitor is a user registered for a visit reservation.

In step 210, the visit reservation management server 102 may transmit door opening/closing information to the door system 104. In step 210, if the visitor of the visitor terminal 101 recognized based on the identification information of the visitor acquired by the visitor terminal 101 is determined to be a user registered in the visit reservation, the door opening/closing information indicates that the door is open. Can contain commands.

In step 211, when the door opening/closing information includes a command to open the door, the door system 104 may open the door. Then, the visitor of the visitor terminal 101 can enter the visit place included in the visit reservation.

In step 212, the visit reservation management server 102 may transmit information about the check-in result of the visitor terminal 101 to the message server 105. The check-in result information is that the visitor of the visitor terminal 101 recognized by the door system 104 based on the identification information of the visitor obtained from the visitor terminal 101 is the same as the visitor registered in the visit reservation management server 102. may be determined depending on whether

The door system 104 recognizes the visitor terminal 101 and the visitor of the visitor terminal 101 who has checked in the door system 104 through the identification information of the visitor received from the visitor terminal 101 is a visitor included in the visit reservation. If it is the same as , it may be determined that the check-in of the visitor terminal 101 is successful.

In step 213 , the message server 105 may transmit a fourth instant message including check-in result information (success or failure) of the visitor terminal 101 to the visitor terminal 101 . The fourth instant message may be transmitted to the visitor terminal 101 through a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 .

In step 214 , the message server 105 may transmit a fifth instant message including check-in result information (success or failure) of the visitor terminal 101 to the visitor terminal 101 . The fifth instant message may be transmitted to the host device 103 through a chat room of a channel of an institution or business to which the host of the host device 103 belongs or a chat room of a channel of the visit reservation management server 102 .

3 is a diagram showing an example of a visit reservation registration page according to an embodiment of the present invention.

Referring to FIG. 3 , it is a diagram illustrating an example of registering a visit reservation through a visit reservation registration page. Any one of the visitor terminal 101 and the host terminal 103 may register a visit reservation by inputting information about the visit reservation on the visit reservation registration page.

When a visitor terminal 101 without authority for a visit reservation makes a visit reservation, an approval process for the visit reservation proceeds. Approval of the visit reservation may be processed by the host device 103 .

Information on the visit reservation entered through the visit reservation registration page includes the reservation's information (name, contact information), the host's information (name, affiliation/title or contact information), the visitor's information (name, affiliation/title or contact information), visit Location (type (ex. meeting room, office), location information), visit time (date, start time/end time) can be included. The matters described in FIG. 3 are only examples, and may be added or changed according to embodiments.

When there is one visitor, the visitor may be described as a main visitor, but when there are two or more visitors, the visitor may be input as a main visitor and a sub visitor. In this case, identification information necessary for checking in at the visiting place may be included in an instant message transmitted to the main visitor or instant messages transmitted to the main visitor and sub-visitors. In this case, the instant message transmitted to the main visitor or sub visitor may include a code for acquiring identification information of the main visitor or sub visitor. Also, in order for the sub-visitor to enter the visiting place, identification information of the main visitor may be required to be recognized by the door system 104 . When it is determined through the identification information of the main visitor that the main visitor can enter the visit place, a process of determining whether the sub-visitor is registered for a visit reservation may be performed using the identification information of the sub-visitor.

And, when a visitor of the visitor terminal 101 registers a visit reservation, inputting information (for example, the name of the host, affiliation/title of the host, and contact information) for specifying the host of the host terminal 103 , The visit reservation management server 102 may request the host terminal 103 to add a visit schedule and visit time to register a visit reservation.

In addition, the visit reservation management server 102 may set additional information related to the visit reservation together with the visit reservation. The additional information is provided to the visitor terminal 101 by default when making a visit reservation (for example, at least one of a visitor's movement route, a visitor's parking method, a visitor's entry method, and a visitor's waiting area) can include Additional information for a visit reservation may be included in an instant message transmitted to the visitor terminal 101 after the visit reservation is registered.

And, if the visitor of the visitor terminal 101 visits the visit place temporarily or periodically at weekly/monthly/quarterly/or regular intervals, properties of the visit reservation (temporary/periodic) on the visit reservation registration page can be set. At this time, if the visit is periodic, the host, visitor, and visit place are fixed, and the visit time is entered as a cycle to be repeatedly booked (eg, every Monday at 2:00 PM, every second Wednesday at 10:00 AM, etc.) It can be.

The visit reservation registration page may be linked with a scheduling application installed in the visitor terminal 101 or the host terminal 103 . For example, a visit schedule may be registered in a scheduling application installed in the visitor terminal 101 or the host terminal 103 . In addition, when the visitor terminal 101 or the host terminal 103 transmits the visit schedule to the visit reservation management server 102 through a function such as exporting or sharing to the visit reservation registration page, the visit reservation registration page is automatically visited. A visit reservation corresponding to the schedule may be registered.

When a visit reservation is registered through the visit reservation registration page, the visit reservation is provided to the scheduling application of the visitor terminal 101 or the host terminal 103 through a function such as exporting or sharing the visit reservation on the visit reservation registration page It can be. Then, information about the visit reservation registered in the visit reservation registration page is registered in the scheduling application, and a scheduling schedule can be automatically set.

Although not shown in FIG. 3 , the visit reservation management server 102 is a map or a layout diagram including areas in which the visitor terminal 101 or the host terminal 103 divides the visit place without selecting the visit place from the text or list. The interface can be provided through the visit reservation registration page so that it can be specified directly in

4 is a diagram illustrating an example of an instant message provided to a visitor terminal and a host terminal after a visit reservation is registered according to an embodiment of the present invention.

Referring to FIG. 4 , an instant message 401 transmitted by the visit reservation management server 102 to the visitor terminal 101 after the visit reservation is registered is shown. The instant message 401 is prepared according to a template set in the visit reservation management server 102 and may be automatically generated through a template associated with information input on a visit reservation registration page.

Information about the visit reservation entered into the visit reservation registration page may be set to correspond to a specific template including phrases expressed in the instant message. As shown in FIG. 4, the host of the host terminal 103 (person in charge of A-Chul-soo Kim), the date and time of visit (Wednesday, July 8, 2021, 10 am), and the place of visit (Company A conference room 3) An instant message 701 may be sent to the visitor terminal 101 .

The instant message 701 transmitted to the visitor terminal 101 may include visitor identification information (ex. QR code) for determining whether the visitor terminal 101 has a legitimate right to visit the visiting place. . Identification information is obtained from the visitor terminal 101 through the door system 104 when the visitor terminal 101 checks in at the visiting place.

The visitor terminal 101 may display the code included in the instant message 701 and the door system 104 may recognize the code displayed on the visitor terminal 101 . Then, the door system 104 may acquire identification information of the visitor of the visitor terminal 101 . The visit reservation management server 102 may determine whether the visitor of the visitor terminal 101 recognized by the door system 104 is a user registered in the visit reservation by using the identification information of the visitor. When the visitor of the visitor terminal 101 recognized by the door system 104 is a user registered for a visit reservation, the visit reservation management server 102 transmits door opening/closing information including a command instructing to open the door to the door system. (104).

The visit reservation management server 102 sends an instant message (401) in a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 through the message server 105. ) can be transmitted to the visitor terminal 101.

The instant message 401 may include additional information such as information on the location of the place to be visited (company A), check-in method, and vehicle registration. The additional information may include information required before the visitor terminal 101 visits the visiting place, and the present invention is not limited to the information shown in FIG. 4 .

And, referring to FIG. 4 , an instant message 402 transmitted from the visit reservation management server 102 to the host terminal 103 after the visit reservation is registered is shown. The instant message 402 transmitted to the host terminal 103 does not include a code for acquiring identification information of the visitor included in the instant message 401 transmitted to the visitor terminal 101 .

In addition, the instant message 402 may include a visit detailed confirmation menu for checking information registered at the time of a visit reservation and a visit reservation management menu for changing information on the visit reservation or canceling the visit reservation.

5 is a diagram illustrating an example of an instant message transmitted to a visitor terminal after a visit reservation according to an embodiment of the present invention and before the visitor terminal arrives at a visiting place.

Referring to FIG. 5 , the visit reservation management server 102 transmits instant messages to the visitor terminal 101 through the message server 105 for a reminder for the visit reservation before the visitor terminal 101 visits the visiting place. Message 501 is shown. The instant message 501 may be transmitted to the visitor terminal 101 through a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 .

The instant message 501 may include visitor identification information for checking in the visitor terminal 101 . Here, the identification information can be obtained by recognizing the code displayed in the instant message of the visitor terminal 101 by the door system 104 .

The instant message 501 is a menu for guiding an entry route of the visit place so that the visitor of the visitor terminal 101 can easily enter the visit place before the visitor terminal 101 visits the visit place, and the visitor drives to the vehicle. At least one of a menu for registering a vehicle in advance or a menu for guiding a check-in method may be included when entering a visiting place.

6 is a diagram illustrating an example of an instant message provided to a visitor terminal and a host terminal after the visitor terminal checks in according to an embodiment of the present invention.

When the visitor terminal 101 checks in at the visiting place, the message server 105 may transmit an instant message 601 to the visitor terminal 101 . The visit reservation management server 102 sends an instant message (601) in a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs, or a chat room of a channel of the visit reservation management server 102 through the message server 105. ) can be transmitted to the visitor terminal 101.

When the visitor terminal 101 checks into the door system 104 disposed at the visiting place, the visit reservation management server 102 sends an instant message including result information of success or failure of the check-in through the message server 105 ( 601) may be transmitted to the visitor terminal 101. As described above, check-in of the visitor terminal 101 recognizes the code displayed on the visitor terminal 101 by the door system 104 disposed in the area related to the visit place of the visit reservation, and then identifies the visitor's identification information obtained from the code. A result of success or failure of check-in may be determined by comparing identification information of the visitor included in the visit reservation.

The instant message 601 transmitted to the visitor terminal 101 after the visitor terminal 101 checks in at the visit place may further include additional information related to the visit place in addition to information about the visit reservation. The instant message 601 is a menu that guides introduction information related to the place to visit, information on items sold at the place of visit (ex. drinks, souvenirs, meals, etc.), menus for ordering items, and reservations for visits. It may include at least one of a menu for settlement in order to leave the vehicle of a registered visitor before a set end point or promotional contents (ex. coupon, event information, purchase information) of a business entity corresponding to a visiting place.

And, after the visitor terminal 101 checks in to the visit place, the visit reservation management server 102 sends an instant message 602 including a check-in notification to the host terminal 103 through the message server 105. can transmit For example, the fifth instant message 602 provides information on items (ex. beverages, souvenirs, meals, etc.) sold at the place of visit, a menu for ordering the items, or prior to the end point set in the visit reservation. It may include at least one of menus for settlement in order to get out of the registered visitor's vehicle.

7 is a diagram illustrating instant messages provided to a visitor terminal before and after checking in to a visiting place according to an embodiment of the present invention.

Referring to FIG. 7 , after the visit reservation is registered, the visitor terminal 101 checks in at the visit place, and after the visitor terminal 101 checks, the instant transmitted to the visitor terminal 101 until the end time set in the visit reservation. message is displayed. The instant message described in FIG. 7 may be transmitted from the visit reservation management server 102 to the visitor terminal 101 or the host terminal 103 through the message server 105 . At this time, the instant message is transmitted to the visitor terminal 101 or the host terminal 103 through a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs or a chat room of a channel of the visit reservation management server 102. can be transmitted

After the visit reservation is registered as shown in the instant message 401 shown in FIG. 4, the visit reservation management server 102 sends an instant message to inform the visitor terminal 101 of the registration of the visit reservation through the message server 105 ( 701) can be transmitted. Message content 1 of the instant message 701 may include information about a visit reservation. Also, the code displayed in the instant message 701 may be recognized by the door system 104 and linked to visitor identification information for determining success or failure of check-in of the visitor terminal 101 .

The instant message 701 is a menu for guiding an entry route to the visit place so that the visitor of the visitor terminal 101 can easily enter the visit place before the visitor terminal 101 visits the visit place, and the visitor visits the visit place by vehicle. When entering the venue, at least one of a menu for registering a vehicle in advance or a menu for guiding a check-in method may be included.

As shown in the instant message 501 shown in FIG. 5, after the visit reservation is registered and before the visitor terminal 101 checks in to the visit place, the visit reservation management server 102 makes a visit reservation through the message server 105. Instant messages 702 and 703 for reminding may be transmitted to the visitor terminal 101 . Message content 2 of the instant message 702 and message content 3 of the instant message 703 may include information about a visit reservation. In addition, the code displayed in the instant message 702 and the instant message 703 may be recognized by the door system 104 and linked to the visitor's identification information to determine the success or failure of check-in of the visitor terminal 101.

As shown in the instant message 601 shown in FIG. 6, when the visitor terminal 101 successfully checks in at the place to visit, the visit reservation management server 102 sends an instant message to notify the success of the check-in through the message server 105. A message 704 may be transmitted to the visitor terminal 101 . Message content 4 may include information about a visit reservation. In this case, the visit reservation management server 102 sends an instant message 704 including result information about the check-in when the visitor terminal 101 checks in the door system 104 disposed at the visit place through the message server 105. ) can be transmitted to the visitor terminal 101.

When the check-in of the visitor terminal 101 succeeds, the visit reservation management server 102 proceeds with various application services that can be provided in relation to the visit place through instant messages delivered to the visitor terminal 101 after check-in. do. The application service may be provided through an application server connected to the visit reservation management server.

And, for the application service provided to the visitor terminal 101 in relation to the visit place, the visit reservation management server 102 may be connected to a plurality of application servers providing application services. And, the visit reservation management server 102 determines an application service to be provided to the visitor terminal 101 based on information about the visitor of the visitor terminal 101 or information about the host of the host terminal 103, or You can decide the content provided by the service. The visitor terminal 101 may acquire information about an application service related to a visit place through an application server connected to the visit reservation management server 102 through an instant message, and may proceed with the application service.

For example, the application service is a service for providing introductions of institutions or businesses related to the place of visit, a service for providing information on items sold at the place of visit (ex. drinks, souvenirs, meals, etc.) and ordering items. , a service that handles cost settlement in order to leave a registered visitor's vehicle before the end point set in the visit reservation, or promotional content (ex. coupons, event information, purchase information, advertisements) of institutions or businesses related to the place of visit It may include at least one of the provided services. The visit reservation management server 102 may provide recommended content (eg, advertisement) to the visitor terminal 101 according to visitor information or host information through an application service.

The instant message 705 may be a message that the visit reservation management server 102 transmits to the visitor terminal 101 through the message server 105 before the end time set in the visit reservation. The instant message 705 may include an end time set in the visit reservation.

In FIG. 7 , the message contents included in the instant message 702 and the instant message 703 for reminding the visitor terminal 101 of the visit reservation may be set differently according to a time point approaching the visit time set in the visit reservation.

For example, when the visit time for the visit reservation is set at 10:00 am, the visit reservation management server 102 sends an instant message including a reminder for the visit reservation at 9:00 am through the message server 105 to the visitor terminal. (101). At this time, the instant message sent for a reminder at 9:00 am includes information related to the visit reservation (visit location, visit time), and the instant message sent for a reminder at 9:40 am near the visit time is the visit Information related to reservation and detailed information related to a place to be visited (eg, at least one of parking information, waiting room information, corona preparation information, or pre-registration information) may be included.

And, the instant message 702 and instant message 703 for reminding the visit reservation are sent to the visitor terminal 101 according to a preset time interval until the visitor terminal 101 checks in before the visit time set in the visit reservation. They can be sent sequentially. In addition, instant messages subsequently provided to the visitor terminal 101 may be provided differently depending on whether the visitor terminal 101 responds to the instant message 702 and the instant message 703 for the reminder of the visit reservation. there is. When the visitor terminal 101 responds to the instant message 702 and the instant message 703, in order to prepare the visitor terminal 101 for a visit, including guidance of the visiting place or introduction of an institution or business related to the visiting place Message contents are included, but if there is no response, message contents for notifying existence of visit reservation through information on visit reservation may be included.

And, when the visitor terminal 101 repeatedly visits the same visit place at the visit time set in the visit reservation, the visit reservation management server 102 interlocks with the identification information of the visitor terminal 101 or the host terminal 102 Information about visit reservations can be stored. When the visitor terminal 101 subsequently makes a visit reservation, information on the visit reservation (for example, at least one of the visit place, visitor's vehicle registration information, and visit time) entered at the time of the previously entered visit reservation is recycled. It can be.

In addition, the visit reservation management server 102 provides instant messages (701-705) for notification of visit reservation, reminder of visit reservation, check-in result of visit place, and notification of end time of visit reservation through message server 105. ) may be transmitted to the visitor terminal 101 in the order of time in a chat room of a channel of an institution or business to which the host of the host terminal 103 belongs or a chat room of a channel of the visit reservation management server 102 . After the end time included in the visit reservation has elapsed, visit reservation notifications, visit reservation reminders, visit site check-in results, and instant messages sent through the chat room for notification of the visit reservation end time are collectively deleted. It can be.

Alternatively, instant messages for notification of visit reservation, reminder of visit reservation, check-in result of visit place, and notification of the end time of visit reservation transmitted through the chat room are sent to the visitor terminal 101 or the host terminal 103. Each of a plurality of visit reservations is grouped by visit reservation unit and stored in the visit reservation management server 102, and an interface for checking an instant message by specifying a visit reservation may also be provided.

In addition, when the end time set in the visit reservation elapses after checking in for the visit place, the contact information or business card of each visitor of the visitor terminal 101 and the host of the host terminal 103 is set to the visitor terminal 101 as a visit reservation. It can be automatically shared between the host terminal 103 through the visit reservation management server 102 after the end of the visit reservation. For example, each contact or business card of the visitor of the visitor terminal 101 and the host of the host terminal 103 is an instant message transmitted to the visitor terminal 101 or an instant message transmitted to the host terminal 103 when checking in at the visiting place. They can be shared through messages.

When check-in for a visit place is in progress, the door system 104 may acquire visitor identification information. When the door system 104 obtains the identification information of the visitor of the visitor terminal 101 through the instant message transmitted to the visitor terminal 101, the fact that the visitor terminal 101 checks in for the visit place and a specific purpose (ex The visitor's identification information for epidemic prevention) may be linked to each other and transmitted to the visit reservation management server 102 .

In addition, content to be shared between the visitor of the visitor terminal 101 and the host of the host terminal 103 after checking in at the visit place is stored in the cloud managed by the visit reservation management server 102 or the message server 105. It may be, content stored in the form of a cloud may be accessible through an instant message transmitted to the visitor terminal 101 or an instant message transmitted to the host terminal 103 .

In addition, a virtual storage space is set for each visit reservation, and content can be accessed through a storage space corresponding to a visit reservation identified by an instant message transmitted to the visitor terminal 101 or an instant message transmitted to the host terminal 103. .

Meanwhile, the method according to the present invention is written as a program that can be executed on a computer and can be implemented in various recording media such as magnetic storage media, optical reading media, and digital storage media.

Implementations of the various techniques described herein may be implemented in digital electronic circuitry, or in computer hardware, firmware, software, or combinations thereof. Implementations may be a computer program product, i.e., an information carrier, e.g., a machine-readable storage, for processing by, or for controlling, the operation of a data processing apparatus, e.g., a programmable processor, computer, or plurality of computers. It can be implemented as a computer program tangibly embodied in a device (computer readable medium) or a radio signal. A computer program, such as the computer program(s) described above, may be written in any form of programming language, including compiled or interpreted languages, and may be written as a stand-alone program or in a module, component, subroutine, or computing environment. It can be deployed in any form, including as other units suitable for the use of. A computer program can be deployed to be processed on one computer or multiple computers at one site or distributed across multiple sites and interconnected by a communication network.

Processors suitable for processing a computer program include, by way of example, both general and special purpose microprocessors, and any one or more processors of any kind of digital computer. Generally, a processor will receive instructions and data from read only memory or random access memory or both. Elements of a computer may include at least one processor that executes instructions and one or more memory devices that store instructions and data. In general, a computer may include, receive data from, send data to, or both, one or more mass storage devices that store data, such as magnetic, magneto-optical disks, or optical disks. It can also be combined to become. Information carriers suitable for embodying computer program instructions and data include, for example, semiconductor memory devices, for example, magnetic media such as hard disks, floppy disks and magnetic tapes, compact disk read only memory (CD-ROM) ), optical media such as DVD (Digital Video Disk), magneto-optical media such as floptical disks, ROM (Read Only Memory), RAM (RAM) , Random Access Memory), flash memory, EPROM (Erasable Programmable ROM), EEPROM (Electrically Erasable Programmable ROM), and the like. The processor and memory may be supplemented by, or included in, special purpose logic circuitry.

In addition, computer readable media may be any available media that can be accessed by a computer, and may include both computer storage media and transmission media.

Although this specification contains many specific implementation details, they should not be construed as limiting on the scope of any invention or what is claimed, but rather as a description of features that may be unique to a particular embodiment of a particular invention. It should be understood. Certain features that are described in this specification in the context of separate embodiments may also be implemented in combination in a single embodiment. Conversely, various features that are described in the context of a single embodiment can also be implemented in multiple embodiments individually or in any suitable subcombination. Further, while features may operate in particular combinations and are initially depicted as such claimed, one or more features from a claimed combination may in some cases be excluded from that combination, and the claimed combination is a subcombination. or sub-combination variations.

Similarly, while actions are depicted in the drawings in a particular order, it should not be construed as requiring that those actions be performed in the specific order shown or in the sequential order, or that all depicted actions must be performed to obtain desired results. In certain cases, multitasking and parallel processing can be advantageous. Further, the separation of various device components in the embodiments described above should not be understood as requiring such separation in all embodiments, and the program components and devices described may generally be integrated together into a single software product or packaged into multiple software products. You have to understand that you can.

On the other hand, the embodiments of the present invention disclosed in this specification and drawings are only presented as specific examples to aid understanding, and are not intended to limit the scope of the present invention. In addition to the embodiments disclosed herein, it is obvious to those skilled in the art that other modified examples based on the technical idea of the present invention can be implemented.

101: visitor terminal
102: visit reservation management server
103: host terminal
104: door system
105: message server

Claims (9)

In the visit reservation processing method performed by the visit reservation management server,
After the visit reservation is registered, transmitting a first instant message including information about the visit reservation and identification information of the visitor to the visitor terminal using a message server;
Transmitting a second instant message for reminding the visit reservation to the visitor terminal by using a message server before the visit time set in the visit reservation;
Receiving identification information of a visitor recognized by the door system from the door system
Confirming whether the visitor of the visitor terminal is a visitor registered as a visit reservation by using the identification information of the visitor;
Transmitting door open/close information to a door system when the visitor is a visitor registered for a visit reservation;
Transmitting a third instant message including result information on the check-in of the visitor terminal to the visitor terminal using a message server to confirm whether the visitor of the visitor terminal is a visitor registered for a visit reservation.
including,
The first instant message, the second instant message, and the third instant message are transmitted to the visitor terminal through a chat room of a channel of an institution or business to which the host of the host terminal belongs, or a chat room of a channel of a visit reservation management server. Way. According to claim 1,
Transmitting a fourth instant message for notifying the end of the visit reservation to the visitor terminal using a message server before the end time set in the visit reservation.
Visit reservation processing method further comprising a. According to claim 1,
The visit reservation management server,
A visit reservation processing method for providing an application service related to a visit place set in the visit reservation to a visitor terminal through the first instant message, the second instant message, or the third instant message. According to claim 3,
The application service,
It is provided through an application server connected to the visit reservation management server,
(i) a service for registering a visitor's vehicle at a place to be visited, (ii) a service for providing introductions of organizations or businesses related to the place to be visited, (iii) providing information on items for sale at a place to be visited, A service that allows you to order an item, (iv) a service that handles the settlement of expenses for unloading a registered visitor's vehicle before the end point set in the visit reservation, or (v) provides promotional content for organizations or businesses related to the place to visit At least one of the services that handles reservation management. According to claim 1,
The third instant message,
A visit reservation processing method comprising different contents to be reminded according to a time interval with a visit time included in the visit reservation. According to claim 1,
Providing an interface for accessing content to be shared between the visitor of the visitor terminal and the host of the host terminal before or after the visit end time included in the visit reservation.
Visit reservation processing method further comprising a. According to claim 6,
The visit reservation processing method in which the content is stored in a storage space set in a visit reservation management server for each visit reservation. According to claim 1,
Providing an interface capable of checking instant messages sent through the chat room for notification of a visit reservation, a reminder of a visit reservation, a check-in result of a visit place, or a notification of an end time of a visit reservation
Visit reservation processing method further comprising a. In the visit reservation management server, including a processor,
the processor,
After the visit reservation is registered, a first instant message including information about the visit reservation and identification information of the visitor is transmitted to the visitor terminal using a message server,
Sending a second instant message for reminding the visit reservation to the visitor terminal using a message server before the visit time set in the visit reservation;
Receiving the identification information of the visitor recognized by the door system from the door system,
Using the identification information of the visitor, confirm whether the visitor of the visitor terminal is a visitor registered for a visit reservation;
If the visitor is a visitor registered for a visit reservation, the door opening and closing information is transmitted to the door system,
Transmitting a third instant message including result information on the check-in of the visitor terminal to the visitor terminal using a message server to confirm whether the visitor of the visitor terminal is a visitor registered for a visit reservation;
The first instant message, the second instant message, and the third instant message are transmitted to the visitor terminal through a chat room of a channel of an institution or business to which the host of the host terminal belongs, or a chat room of a channel of a visit reservation management server. server.

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