KR20220126878A - Method and apparatus for location-based curation for remoting ordering - Google Patents

Abstract

One embodiment of the present specification relates to an operation method of a remote ordering platform, that is, an operation method of a remote ordering platform considering location information of a first user terminal. The operation method comprises the following steps of: receiving personal characteristic information and regional characteristic information from the first user terminal based on the location information of the first user terminal; transmitting orderable menu information and recommended menu information to the first user terminal based on the received personal characteristic information and regional characteristic information; receiving first menu information selected from the first user terminal; monitoring previous order information for the selected first menu information; transmitting first menu payment request information, default delivery payment request information, and first additional delivery payment information to the first user terminal; receiving first menu payment completion information and default delivery payment completion information from the first user terminal based on the first menu payment request information and the default delivery payment request information; monitoring order information for the first menu information until a preset time; checking second additional delivery payment information at the preset time and transmitting additional delivery payment request information to the first user terminal; and receiving additional delivery payment completion information from the first user terminal. The remote ordering platform provides a delivery solution to a plurality of users based on location information.

Description

Location-based order curation method and apparatus for remote ordering

Embodiments relate to a location-based order curation method and apparatus for remote ordering. More specifically, it relates to a method and apparatus for providing a delivery solution to a plurality of users based on location in consideration of remote delivery.

With the recent increase in non-face-to-face activities, the demand for delivery services is increasing. In particular, the need to eat at home through delivery without visiting a restaurant is increasing, and the types of menus available for delivery are also diversifying.

However, food or other delivery areas may be limited. In areas where the population is relatively dense, such as Seoul or the metropolitan area, and where there is a high demand for delivery, the menus available for delivery may vary, but delivery is often limited in rural areas and other areas.

In consideration of the above, a method and apparatus for increasing user convenience through a delivery solution for a remote order will be described below.

Korean Patent Application Publication No. 10-2020-0009906

The present specification may provide an order curation method and apparatus for remote ordering.

This disclosure relates to a method and apparatus for providing a delivery solution based platform for remote ordering.

The present disclosure relates to a method and apparatus for providing a location-based delivery solution to multiple users.

The present disclosure relates to a method and apparatus for providing a reward based on a delivery solution.

The problem to be solved in the present specification is not limited to the above, but may be extended to various matters that can be derived by the embodiments of the invention described below.

According to an embodiment of the present specification, it is possible to provide a method of operating a remote ordering platform in consideration of the location information of the first user terminal. In this case, the method of operation of the remote ordering platform includes receiving personal characteristic information and regional characteristic information from the first user terminal based on the location information of the first user terminal, and ordering based on the received personal characteristic information and regional characteristic information is possible Transmitting menu information and recommended menu information to a first user terminal, receiving selected first menu information from the first user terminal, monitoring previous order information for the selected first menu information, first user terminal Transmitting the first menu payment request information, the default delivery payment request information, and the first additional delivery payment information, the first menu payment is completed from the first user terminal based on the first menu payment request information and the default delivery payment request information Receiving information and default delivery payment completion information, monitoring order information for the first menu information until a preset time, checking the second additional delivery payment information at a preset time, and additional delivery payment to the first user terminal It may include transmitting the request information and receiving additional delivery payment completion information from the first user terminal.

In addition, according to an embodiment of the present specification, the first additional delivery payment information is determined based on previous order information for the monitored first menu, and the second additional delivery payment information is the first menu monitored until a preset time. It may be determined based on the order information for the information.

In addition, according to an embodiment of the present specification, the provisional delivery payment information is information that changes in real time, and the additional delivery payment information may be determined based on order information for the first menu information monitored until a preset time.

In addition, according to an embodiment of the present specification, the order information for the first menu information is linked order amount information based on the location information of the first user terminal, and the linked order amount information is based on the location information of the first user terminal. Only order information of other user terminals located within a set distance can be counted.

In addition, according to an embodiment of the present specification, the long-distance ordering platform is equipped with artificial intelligence, and the first distance information using the location information of the first user terminal and the location information of other user terminals that have ordered linked through the provided artificial intelligence Calculate the value, and calculate the second distance information value using the location information of the first user terminal, the location information of other user terminals that have ordered in association, and the location information of the second user terminal, but the second distance information value is a preset distance If it is smaller than the value, the order information of the second user terminal may be counted as the linked order amount information.

In addition, according to an embodiment of the present specification, when the variable additional delivery payment information is higher than the preset payment value, and the remaining time until the preset time is less than the preset time value, the menu change request information to the first user terminal and It is possible to provide recommended menu list information.

In addition, according to an embodiment of the present specification, the first user terminal changes the first menu to the second menu based on the menu change request information and the recommended menu list information, and the remote ordering platform converts the second menu information to the first When receiving from the user terminal, the remote ordering platform may provide a reward to the first operator terminal providing the first menu.

In addition, according to an embodiment of the present specification, the reward information may include at least one of coupon information, discount information, point information, and menu comparison information.

In addition, according to an embodiment of the present specification, when menu comparison information for the first menu and the second menu is included in the reward information, main customer information for each menu, related menu information, price information, average order amount information, At least one of satisfaction information and image information may be included.

In addition, according to an embodiment of the present specification, when the menu of the first user is changed from the first menu to the second menu, the remote ordering platform is a first operator terminal providing the first menu based on the menu comparison information. A method of operation of the remote ordering platform, further providing improvement information.

The present specification may provide an order curation method and apparatus for remote ordering.

The present specification provides a delivery solution based on a platform for remote ordering, thereby providing a delivery service through remote ordering.

The present specification has the effect of reducing the delivery cost by providing a delivery solution to a plurality of location-based users.

This specification may provide a reward based on a delivery solution.

The problem to be solved in the present specification is not limited to the above, but may be extended to various matters that can be derived by the embodiments of the invention described below.

1 is a diagram illustrating an example of an operating environment of a system according to an embodiment of the present specification.
2 is a block diagram illustrating an internal configuration of the computing device 200 according to an embodiment of the present specification.
3 is a diagram illustrating a method of providing a delivery solution based on a remote ordering platform in an embodiment of the present specification.
Figure 4a is a diagram showing a method for providing delivery cost information based on the remote ordering platform in an embodiment of the present specification.
Figure 4b is a diagram showing a method for providing delivery cost information based on the remote ordering platform in an embodiment of the present specification.
Figure 4c is a diagram showing a method for providing delivery cost information based on the remote ordering platform in an embodiment of the present specification.
5 is a diagram illustrating a method of changing a delivery order based on a remote ordering platform in an embodiment of the present specification.
6A is a diagram illustrating a method of changing a delivery order based on a remote ordering platform according to an embodiment of the present specification.
6B is a diagram illustrating a method of changing a delivery order based on a remote ordering platform according to an embodiment of the present specification.
Figure 7a is a diagram showing a method of checking whether location-based delivery is possible in an embodiment of the present specification.
Figure 7b is a view showing a method of checking whether location-based delivery is possible in an embodiment of the present specification.
Figure 7c is a view showing a method of checking whether location-based delivery is possible in an embodiment of the present specification.
8A is a diagram illustrating a method of changing a delivery order based on a remote ordering platform according to an embodiment of the present specification.
8B is a diagram illustrating a method of providing reward information based on a change in a delivery order according to an embodiment of the present specification.
8C is a diagram illustrating a method of providing reward information based on a change in a delivery order according to an embodiment of the present specification.
9 is a flowchart illustrating a method of providing a delivery solution based on a remote ordering platform in an embodiment of the present specification.

In describing the embodiments of the present specification, if it is determined that a detailed description of a well-known configuration or function may obscure the gist of the embodiment of the present specification, a detailed description thereof will be omitted. And, in the drawings, parts not related to the description of the embodiments of the present specification are omitted, and similar reference numerals are attached to similar parts.

In the embodiments of the present specification, when a component is "connected", "coupled" or "connected" with another component, it is not only a direct connection relationship, but also an indirect relationship where another component exists in the middle. It can also include human connections. Also, when it is said that a component includes "includes" or "has" another component, it means that another component may be further included without excluding other components unless otherwise stated. .

In the embodiments of the present specification, terms such as first, second, etc. are used only for the purpose of distinguishing one component from other components, and unless otherwise specified, do not limit the order or importance between the components. does not Accordingly, within the scope of the embodiments of the present specification, a first component in an embodiment may be referred to as a second component in another embodiment, and similarly, a second component in an embodiment is referred to as a first component in another embodiment. may also be called

In the embodiment of the present specification, the components distinguished from each other are for clearly explaining each characteristic, and the components do not necessarily mean that the components are separated. That is, a plurality of components may be integrated to form one hardware or software unit, or one component may be distributed to form a plurality of hardware or software units. Accordingly, even if not specifically mentioned, such integrated or dispersed embodiments are also included in the scope of the embodiments of the present specification.

In the present specification, the network may be a concept including both wired and wireless networks. In this case, the network may mean a communication network in which data exchange between the device and the system and devices can be performed, and is not limited to a specific network.

Embodiments described herein may have aspects that are entirely hardware, partly hardware and partly software, or entirely software. As used herein, “unit,” “device,” or “system,” or the like, refers to a computer-related entity such as hardware, a combination of hardware and software, or software. For example, as used herein, a part, module, device, or system is a running process, processor, object, executable, thread of execution, program, and/or computer. (computer), but is not limited thereto. For example, both an application running on a computer and a computer may correspond to a part, module, device, or system of the present specification.

In addition, in the present specification, the device may be a mobile device such as a smart phone, a tablet PC, a wearable device, and a head mounted display (HMD), as well as a fixed device such as a PC or a home appliance having a display function. Also, as an example, the device may be an in-vehicle cluster or an Internet of Things (IoT) device. That is, in the present specification, a device may refer to devices capable of an application operation, and is not limited to a specific type. Hereinafter, for convenience of description, a device in which an application operates is referred to as a device.

In the present specification, the communication method of the network is not limited, and the connection between each component may not be connected by the same network method. The network may include not only a communication method using a communication network (eg, a mobile communication network, a wired Internet, a wireless Internet, a broadcasting network, a satellite network, etc.) but also short-range wireless communication between devices. For example, the network may include all communication methods through which an object and an object can network, and is not limited to wired communication, wireless communication, 3G, 4G, 5G, or other methods. For example, a wired and/or network may be a Local Area Network (LAN), a Metropolitan Area Network (MAN), a Global System for Mobile Network (GSM), an Enhanced Data GSM Environment (EDGE), a High Speed Downlink Packet Access (HSDPA), Wideband Code Division Multiple Access (W-CDMA), Code Division Multiple Access (CDMA), Time Division Multiple Access (TDMA), Bluetooth, Zigbee, Wi-Fi, Voice over VoIP Internet Protocol), LTE Advanced, IEEE802.16m, WirelessMAN-Advanced, HSPA+, 3GPP Long Term Evolution (LTE), Mobile WiMAX (IEEE 802.16e), UMB (formerly EV-DO Rev. C), Flash-OFDM, iBurst and MBWA (IEEE 802.20) systems, HIPERMAN, Beam-Division Multiple Access (BDMA), Wi-MAX (World Interoperability for Microwave Access), and one or more communication methods selected from the group consisting of ultrasonic communication can refer to a communication network by However, the present invention is not limited thereto.

Components described in various embodiments do not necessarily mean essential components, and some may be optional components. Accordingly, an embodiment composed of a subset of the components described in the embodiment is also included in the scope of the embodiment of the present specification. In addition, embodiments including other components in addition to the components described in various embodiments are also included in the scope of the embodiments of the present specification.

Hereinafter, embodiments of the present specification will be described in detail with reference to the drawings.

1 is a diagram illustrating an example of an operating environment of a system according to an embodiment of the present specification. Referring to FIG. 1 , a user device 110 and one or more servers 120 , 130 , 140 are connected through a network 1 . 1 is an example for explaining the invention, and the number of user devices or the number of servers is not limited as in FIG. 1 .

The user device 110 may be a fixed terminal implemented as a computer system or a mobile terminal. The user device 110 is, for example, a smart phone, a mobile phone, a navigation system, a computer, a notebook computer, a digital broadcasting terminal, a personal digital assistant (PDA), a portable multimedia player (PMP), a tablet PC, a game console (game). console), a wearable device, an Internet of things (IoT) device, a virtual reality (VR) device, an augmented reality (AR) device, and the like. In one example embodiments, the user device 110 may actually use one of a variety of physical computer systems capable of communicating with the other servers 120 - 140 over the network 1 using a wireless or wired communication scheme. can mean

Each server may be implemented as a computer device or a plurality of computer devices that communicate with the user device 110 and the network 1 to provide commands, codes, files, contents, services, and the like. For example, the server may be a system that provides each service to the user device 110 connected through the network 1 . As a more specific example, the server may provide a service (eg, information provision, etc.) targeted by the corresponding application to the user device 110 through an application as a computer program installed and driven in the user device 110 . As another example, the server may distribute a file for installing and driving the above-described application to the user device 110 , and receive user input information to provide a corresponding service. As an example, each platform below may operate based on any one of the servers of FIG. 1 . That is, the platform may be a connection entity that provides services by connecting users and servers through the network in FIG. 1 . Also, as an example, the platform may be the server itself of FIG. 1 , and is not limited to the above-described embodiment. In addition, the user terminal and the operator terminal may be one of the users of FIG. 1 , and other terminals may also be one of the users of FIG. 1 . That is, each of the terminals and each of the servers may operate in a manner of communicating through a network and exchanging data, and is not limited to the above-described embodiment.

2 is a block diagram illustrating an internal configuration of the computing device 200 according to an embodiment of the present specification. The computing device 200 may be applied to one or more user devices 110-1 and 110-2 or servers 120-140 described above with reference to FIG. 1, and each device and server may add some components or By being configured to exclude, it may have the same or similar internal configuration.

Referring to FIG. 2 , the computing device 200 may include a memory 210 , a processor 220 , a communication module 230 , and a transceiver 240 . The memory 210 is a non-transitory computer-readable recording medium, and is a non-volatile, high-capacity, non-volatile memory such as random access memory (RAM), read only memory (ROM), disk drive, solid state drive (SSD), flash memory, and the like. It may include a permanent mass storage device. Here, a non-volatile mass storage device such as a ROM, an SSD, a flash memory, a disk drive, etc. may be included in the aforementioned device or server as a separate permanent storage device distinct from the memory 210 . In addition, the memory 210 stores an operating system and at least one program code (eg, a browser installed and driven on the user device 110 , or a code for an application installed on the user device 110 to provide a specific service). can be These software components may be loaded from a computer-readable recording medium separate from the memory 210 . The separate computer-readable recording medium may include a computer-readable recording medium such as a floppy drive, a disk, a tape, a DVD/CD-ROM drive, and a memory card.

In another embodiment, the software components may be loaded into the memory 210 through the communication module 230 instead of a computer-readable recording medium. For example, at least one program is a computer program (eg, a computer program that is installed by files provided through the network 1 by a file distribution system (eg, the above-described server) that distributes installation files of developers or applications). The above-described application) may be loaded into the memory 210 .

The processor 220 may be configured to process instructions of a computer program by performing basic arithmetic, logic, and input/output operations. The instructions may be provided to the processor 220 by the memory 210 or the communication module 230 . For example, the processor 220 may be configured to execute a received instruction according to a program code stored in a recording device such as the memory 210 .

The communication module 230 may provide a function for the user device 110 and the server 120 -140 to communicate with each other through the network 1, and the device 110 and/or the server 120 - 140, respectively. It may provide a function for communicating with other electronic devices.

The transceiver 240 may be a means for interfacing with an external input/output device (not shown). For example, the external input device may include devices such as a keyboard, mouse, microphone, and camera, and the external output device may include devices such as a display, a speaker, and a haptic feedback device.

As another example, the transceiver 240 may be a means for an interface with a device in which functions for input and output are integrated into one, such as a touch screen.

Also, in other embodiments, the computing device 200 may include more components than those of FIG. 2 according to the properties of the applied device. For example, when the computing device 200 is applied to the user device 110, it is implemented to include at least some of the above-described input/output devices, or a transceiver, a global positioning system (GPS) module, a camera, various sensors, It may further include other components such as a database and the like. As a more specific example, when the user device is a smartphone, various types of acceleration sensors, gyro sensors, camera modules, various physical buttons, buttons using a touch panel, input/output ports, vibrators for vibration, etc. It may be implemented to include more components.

In the following, each of the terminals and servers may be devices that communicate with other terminals or servers based on FIG. 2 . That is, the terminal and the server described below may be subjects that are connected to each other through a network based on FIG. 1 and perform communication, and each terminal and the server have a memory, a processor, a communication module, and a transceiver based on FIG. 2 . and other configurations, and may be a computing device that operates. Also, as an example, the platform may be operated through the computing device of FIG. 2 . As an example, the platform may be a subject that is recorded in the computing device of FIG. 2 and provides a service by performing communication with a terminal or server based on the processor, communication module, and transceiver of FIG. 2 , and is limited to a specific computing device. it may not be

As an example, a location-based order curation method for remote ordering may be provided. Here, the platform for remote ordering may be a remote ordering platform, but is not limited to a corresponding name. However, below, it will be described as a remote ordering platform for convenience of explanation. For example, a delivery service is activated in densely populated areas such as Seoul or the metropolitan area, but the delivery service may be limited in provinces and other cities based on the delivery distance.

As another example, a delivery service may be limited based on a delivery distance for local specialties or other food that requires delivery. That is, there is a limit in providing a delivery service in the case of a long-distance order for food and the like, and accordingly, delivery time and delivery cost may be important factors. In consideration of the above, a remote ordering platform for providing a remote order delivery solution may be provided.

As an example, Figure 3 is a diagram showing a method of providing a delivery solution based on the remote ordering platform in an embodiment of the present specification. In this case, the user terminal 310 may be a terminal of a user using the remote ordering platform 320 . For example, the user terminal 310 and the remote ordering platform 320 may exchange data based on an application or software, and provide a service based thereon. More specifically, the user terminal 310 may provide personal characteristic information and regional characteristic information to the remote ordering platform 320 . As an example, personal characteristic information and regional characteristic information may be provided one-time when the user terminal 310 registers with the remote ordering platform 320 . As another example, personal characteristic information and regional characteristic information may be updated in real time while the user terminal 310 uses the remote ordering platform 320 , and is not limited to the above-described embodiment.

Here, the long-distance ordering platform 320 may extract a recommended menu (or restaurant) using the personal characteristic information and the regional characteristic information.

For example, the personal characteristic information of the user terminal may be derived through history information and other information of the user terminal. Also, the regional characteristic information of the user terminal may be derived as information on which the user terminal is mainly located based on the location information of the user terminal. In addition, the remote ordering platform may check the common characteristics of user terminals for a preset area (or living area area) and the above-described personal characteristic information and regional characteristic information of the user terminals, and utilize the information linked thereto. Here, the preset area (or living area area) may be determined by the remote ordering platform 320 based on the grouped regional characteristics. For example, the preset area (or living area 1) includes distance from the city center, demographic information (gender, age, income level, number of household members, etc.), individual customer characteristics (gender, age, order history, restaurant/menu preference), It may be determined based on order time, weather and other user information. Also, as an example, the remote ordering platform 320 may determine orderable menu information and recommended menu information using the above-described information and provide it to the user terminal 310 . Thereafter, the user terminal 310 may select a specific menu based on the information presented by the remote ordering platform 320 . In this case, the distance between the user terminal 310 and the operator terminal of the operator providing a specific menu may be greater than a preset distance. That is, since it is impossible for the user to directly request delivery from a restaurant located at a remote location, the user may request delivery through the remote ordering platform 320 .

At this time, the user terminal 310 transmits information about a specific menu selection to the remote ordering platform 320, and the remote ordering platform 320 monitors the corresponding menu or previous order information related to the operator terminal providing the corresponding menu. can That is, it is possible to check whether other order information is waiting for the restaurant for which the delivery order is requested. In addition, the remote ordering platform 320 may monitor in real time for additional orders. In this case, the remote ordering platform 320 may check whether linked delivery is possible by using the location information of the user terminal 310 , which will be described later. Thereafter, the remote ordering platform 320 may provide payment information, default delivery information, and real-time additional delivery payment information for the menu determined to the user terminal 310 .

In this case, the payment information for the menu may be payment information for the menu provided by the operator terminal. That is, it may be food price information. In addition, the default delivery information may be delivery cost information that is basically included in consideration of the remote order. In addition, the additional delivery payment information may be transmitted as payment information that is changed based on whether linkage delivery is possible and whether additional linkage delivery is possible based on the location information of the user terminal 310 .

Thereafter, the user terminal 310 may check payment information and proceed with payment based on payment information for the menu and default delivery payment information. That is, the user terminal 310 may proceed with only the default delivery payment in advance, and may not proceed directly with the additional delivery payment. The user terminal 310 may transmit menu payment completion information and default delivery payment completion information to the remote ordering platform 320 , and payment may be completed based on the approval of the remote ordering platform 320 . After that, the remote ordering platform 320 may monitor whether the order is linked until a preset time for additional delivery payment.

For example, order closing time information related to order closing may be set for each menu provided to the user terminal 310 through the remote ordering platform 320 . That is, when a plurality of user terminals order a specific menu through the remote ordering platform 320, it is necessary to place an order before a preset time as the order deadline, and through this, the remote ordering platform 320 can order a linked order. By determining whether or not it is possible to provide a delivery solution to a plurality of user terminals.

More specifically, the remote ordering platform 320 may monitor the order until a preset time (ie, order deadline) based on the order closing time information. Thereafter, the remote ordering platform 320 may check linked order information for a specific menu based on the order deadline. Thereafter, the remote ordering platform 320 may calculate the additional delivery payment cost and delivery time information based on the linked order information, and transmit it to the user terminal 310 . The user terminal 310 may check the additional delivery cost and delivery time information based on the received information, and proceed with the additional delivery payment. Thereafter, the user terminal 310 transmits additional delivery payment completion information to the remote ordering platform 320 , and based on the approval of the remote ordering platform 320 , the final order is completed and delivery may be performed.

Here, as an example, FIG. 4a is a diagram illustrating a method of providing delivery cost information based on a remote ordering platform in an embodiment of the present specification. Referring to FIG. 4A , the user terminal 310 may display and provide each menu information provided by the remote ordering platform 320 based on personal characteristic information and regional characteristic information to the user.

In this case, order deadline information may be set in each menu provided by the remote ordering platform 320 . That is, preset order deadline information may be set in each menu based on the order deadline time, and this may be provided to the user terminal 310 . In addition, based on the location information of the user terminal 310, the order amount information in the vicinity of each menu may be provided as linked order information.

That is, quantity information on the linked orders that have been processed so far for each menu may be provided. Also, default cost information and additional cost information may be provided for each menu. Here, the default cost information may be delivery cost information that the user terminal 310 should basically pay. On the other hand, the additional cost information may be cost information that needs to be additionally paid based on an order amount in a neighboring area or a linked order, and as described above, this may be information that is changed until the order deadline as a preset time as described above.

For example, referring to FIG. 4B , the remote ordering platform 320 may provide additional information related to additional cost information to the user terminal 310 . As described above, the additional cost information may be changed up to a preset deadline, and may be changed based on the order quantity information in the vicinity or the linked order information. Here, the remote ordering platform 320 may provide additional information to the user terminal 310 as information related to the additional cost change. As an example, additional cost-related information may be provided to the user terminal 310 such as "no additional cost will be incurred when 5 people are added".

Through this, the user of the user terminal 310 can check the delivery-related additional cost in real time. In addition, referring to FIG. 4c , the remote ordering platform 320 may provide the recommended list information to the user terminal 310 as additional information related to the additional cost. For example, the remote ordering platform 320 may determine the additional payment cost by checking the linked order information based on a preset order closing time.

Here, the additional payment cost may be determined according to the order amount information or the linked order information in the vicinity based on the location information of the user terminal 310, as described above.

For example, when the user terminal 310 selects menu B and the order deadline is near, the additional payment cost for the user terminal 310 may be calculated to be high due to a small amount of orders in a nearby area or a linked order amount. Here, the remote ordering platform 320 may provide a notification to the user terminal 310 based on the amount information and the remaining time information related to the additional cost. That is, the remote ordering platform 430 may provide menu change recommendation list information to the user terminal 310 when the additional cost is calculated to be high when the order deadline is near. Here, the remote platform 320 may provide additional cost generation information and order deadline information for each recommended menu.

In addition, the remote platform 320 may be able to provide more specific menu information to the user terminal 310 through a link, and is not limited to the above-described embodiment. Through the above-mentioned bar, the user terminal 310 may be able to change the menu.

More specifically, FIG. 5 is a diagram illustrating a method of changing a delivery order based on a remote ordering platform according to an embodiment of the present specification. Referring to FIG. 5 , user terminal 1 510 and user terminal 2 520 may select and order a menu a of restaurant A based on the remote ordering platform 320 . Here, the remote ordering platform 320 may check the dispatch information based on the order deadline information and the proximity order amount (or linked order amount) for menu a.

Through this, the remote ordering platform 320 can provide a delivery solution to a plurality of users by determining an additional payment cost after the order deadline, as described above. Here, the user terminal 3 530 may select the menu c of the restaurant B based on the remote ordering platform 320 . In this case, when the additional cost for menu c is higher than the preset amount and the order closing time is smaller than the preset remaining time information, the recommended menu list information may be provided to the user terminal 3 530 . For example, the remote ordering platform 320 may provide recommended menu list information if the additional payment cost is higher than a preset value 10 minutes before the closing of the order. However, this is only one example, and recommended menu list information may be provided based on other time information, such as 30 minutes or one hour.

Here, the recommended menu list may be a menu related to the menu c of the restaurant B or a menu of the same type, through which an order change may be induced. In addition, the remote ordering platform 320 may provide order change related benefit information to the user terminal 3 530 ( S501 ). As an example, the benefit information may be delivery time reduction information and additional cost information.

As another example, the remote ordering platform 320 may provide reward information to the user terminal 3 (530). For example, the reward information may be at least one of coupon information and point information, through which the user terminal 3 530 may receive a discount service when using the remote ordering platform 320 in the future. Accordingly, the user terminal 3 530 may perform a change from the c menu to the a menu. (S502) For example, the user terminal 3 530 may be configured based on a recommended menu provided by the remote ordering platform 320. You can change the c menu to a menu. At this time, the remote ordering platform 320 may deliver the menu a to the user terminal 1 510 , the user terminal 2 520 and the user terminal 3 530 based on the changed menu a, and through this, each Additional payment costs may be reduced.

In addition, the remote ordering platform 320 may provide reward information about the order change to the operator terminal of the restaurant B providing the c menu. (S503) That is, the remote ordering platform 320 is canceled in consideration of the order amount A reward may be provided to the operator terminal for the menu, and the reward information may include at least one of point information, coupon information, and change menu-related information, which will be described later.

In addition, as an example, FIG. 6A is a diagram illustrating a method of changing a delivery order based on a remote ordering platform according to an embodiment of the present specification. As described above, the remote ordering platform 320 may provide a recommended menu to the user terminal 310 based on the order deadline information and additional cost information.

Here, when the user terminal 310 changes the menu, the user terminal 310 may update payment information and provide the updated payment information to the remote ordering platform 320 . For example, the remote ordering platform 320 may check the changed payment information and approve the payment. Here, the remote ordering platform 320 may transmit reward information to the user terminal 310 based on the changed payment information, and the reward information may be at least any one of coupon information and discount information, limited to the above-described embodiment doesn't happen

Thereafter, the remote ordering platform 320 may perform order monitoring until a preset time, confirm the final additional payment cost at the order closing time, and transmit information about this to the user terminal 310 . The user terminal 310 may pay an additional payment cost and transmit payment information to the remote ordering platform 320 to perform final approval.

On the other hand, referring to FIG. 6B , the user terminal 310 may maintain the menu without changing it despite the recommended menu list. As an example, the remote ordering platform 320 may perform order monitoring until a preset time, confirm the final additional payment cost at the order closing time, and transmit the information to the user terminal 310 . Thereafter, the user terminal 310 may pay the additional cost and transmit the payment information to the remote ordering platform 320 to perform final approval.

As another example, FIG. 7a is a diagram illustrating a method of determining whether location-based delivery is possible in an embodiment of the present specification. For example, the above-described proximity order quantity or linked order may be determined in consideration of location information of the user terminal 310 . In this case, as an example, the remote ordering platform 320 may set a preset area, and user terminals located within the preset area may determine that a linked order is possible. However, a boundary may exist in the preset area, the boundary area may be ambiguous, and a problem may occur in the delivery movement.

Referring to FIG. 7A , in consideration of the above, the remote ordering platform 320 may consider whether a linked order is possible in consideration of the distances of the user terminals. In more detail, the remote ordering platform 320 may calculate in real time the distance and delivery movement information of the user terminals added around the initial order user terminal. As an example, the remote ordering platform 320 may build an artificial intelligence system or server, and calculate distance and delivery route information of user terminals in real time. Here, the remote ordering platform 320 may compare whether the distance calculated on the basis of the location information of the user terminal to place a new order and the delivery flow information is greater than a preset value. That is, when the distance between the user terminals is long and the delivery takes a long time, the remote ordering platform 320 may not determine whether a linked order is possible.

In addition, as an example, if there is a user terminal to cancel an order among the user terminals, the distance and delivery line information is calculated again based on the location information of the existing ordering user terminals, and based on this, the linked order of the new additional user terminals It can be judged whether it is possible or not.

As a specific example, in FIG. 7b , the remote ordering platform 320 may calculate the distance and delivery line information based on the location information of the user terminals 1 to 3 (720, 730, 740), and to derive the first value. can In this case, the remote ordering platform 320 may calculate the distance and delivery movement information when the user terminal 4 750 is added, and may derive the second value. At this time, if the second value is smaller than the preset value, the remote ordering platform 320 determines that there is no delay in the delivery movement, and grants the linked order to the user terminal 4 750 as a recommended menu for the corresponding menu. can provide As another example, the remote ordering platform 320 may determine whether the difference between the above-described second value and the first value is greater than a preset difference value. Here, if it is not greater than the preset difference value, it is determined that the delay in the delivery movement is not large, and the linked order is granted to provide the corresponding menu to the user terminal 4 ( 750 ) as a recommended menu.

On the other hand, referring to FIG. 7C , when the second value is greater than the preset value, the remote ordering platform 320 determines that a delay occurs in the delivery movement, does not grant a linked order, and uses the menu as a recommended menu. It may not be provided to the user terminal 4 (750).

As another example, the remote ordering platform 320 may determine whether the difference between the above-described second value and the first value is greater than a preset difference value. Here, if it is greater than the preset difference value, it is determined that the delay in the delivery movement is large, and the menu may not be provided to the user terminal 4 ( 750 ) as a recommended menu without granting the linked order. can be judged

As an example, the remote ordering platform 320 is equipped with artificial intelligence, can perform the above-described operation based on this, and is not limited to the above-described embodiment.

Also, as an example, as described above, the remote ordering platform 320 may provide a reward based on a menu change. More specifically, FIG. 8A is a diagram illustrating a method of changing a delivery order based on a remote ordering platform according to an embodiment of the present specification. Referring to FIG. 8A , the remote ordering platform 320 may request the operator terminal 1 810 to order the menu A based on a preset time (order closing time) based on the order of the user terminal. Here, the operator terminal 1 810 may be a terminal of a restaurant owner, and the remote ordering platform 320 may exchange data with each operator terminal and perform an order request.

Here, as an example, the remote ordering platform 320 may check the order amount for the menu A, and provide the recommended list information to the user terminals who ordered the menu A, as described above. Thereafter, the specific user terminal 1 may perform a change from the menu A to the menu B of the operator terminal 2 820 based on the recommendation list information. In this case, the remote ordering platform 320 may transmit a menu A cancellation request of the user terminal 1 to the operator terminal 1 (810). In addition, the remote ordering platform 320 may transmit the menu B order request of the user terminal 1 to the operator terminal 2 (820). Thereafter, the remote ordering platform 320 may monitor the order until a preset deadline, confirm the final order, and transmit it to the operator terminal 2 820 to perform delivery.

Here, as an example, the remote ordering platform 320 may provide a list of recommendations for changing the menu to the user terminals as described above. For example, the remote ordering platform 320 may provide the alternative menu listing order information as the recommended list information. In this case, the alternative menu listing order information may be determined based on the menu of a restaurant where a lot of pre-orders are currently made, the similarity of the menu itself, the additional cost and additional dispatch time for independent dispatch for the delivery of the selected menu. That is, the remote ordering platform 320 may increase user convenience by providing various information as recommended list information to the user terminal.

For example, when the orderer selects a hamburger from the menu of restaurant B, the remote ordering platform 320 may preferentially recommend a hamburger from the menu of restaurant A as an alternative. In addition, it is possible to provide information on the advantages of lower additional costs and shorter delivery times.

As an example, the remote ordering platform 320 may lower the delivery cost by unifying the order through the above-mentioned bar, thereby lowering the actual delivery cost than the default delivery cost. On the other hand, in the case of the above-described operator terminal 1 810, the disadvantage of canceling the existing order occurs, so a reward for this may be provided. For example, the remote ordering platform 320 may provide a certain portion as a reward to the restaurant B according to the difference between the default delivery cost and the actual delivery cost based on the above-mentioned bar. For example, if the depot delivery fee - actual delivery fee = delivery fee revenue (revenue of the ordering platform), a portion of the delivery fee revenue may be provided to restaurant B as a reward. As an example, the reward information may include at least one of coupon information, point information, and advertisement cost information. That is, the operator terminal 1 810 may be exposed to the corresponding platform at a lower advertising cost than the remote ordering platform 320 by using the reward information. For example, if restaurant A took a lot of orders this week, restaurant B may take more orders next week because restaurant B is exposed.

As a specific example, referring to FIG. 8B , the remote ordering platform 320 may provide point information as reward information to the operator terminal 2 820 . Here, the operator terminal 1 810 may utilize the reward information in payment or other information exchange with the remote ordering platform 320, and is not limited to the above-described embodiment. In this case, the remote ordering platform 320 may also provide information related to menu change, such as "advertising discount points are provided by canceling menu A of user terminal 1."

As another example, referring to FIG. 8C , reward information may be provided as comparison information for each menu. For example, menu A may be a canceled menu of the operator terminal 1 810 , and menu B may be an added menu of the operator terminal 2 820 .

Here, the remote ordering platform 320 may provide at least one or more of main customer information, related menu information, price information, average order amount information, satisfaction information, and image information as comparative information for menu A and menu B.

Also, as an example, the remote ordering platform 320 may provide related additional information as reward information, such as "It seems that the related menu needs improvement compared to menu B." As a specific example, the remote ordering platform 320 provides information about the changed B menu (e.g. photos on Instagram, reviews, published recipe information, exposure on Instagram, calories) and comparison information to the operator terminal 1 (810). can provide In this case, the comparison information may include information based on at least one of age, gender, region, and price of major consumers of both menus.

Also, as an example, as the above-described related menu information, accompanying menu information in which the frequency of both menus is equal to or greater than a predetermined value may be included. For example, assuming that menu A is combination pizza, menu B is pepperoni pizza, menu B's high frequency companion menu is tomato spaghetti, and menu A does not have a high frequency companion menu or adds pickles, the remote ordering platform 320 is a business operator Recommendation information for adding “tomato spaghetti,” which is a frequent companion menu of menu B, to the menu may be provided to the terminal 1 810 as related menu information. That is, the remote ordering platform 320 may provide change menu related information as reward information, and the operator terminal 1 810 may utilize the received reward information. More specifically, the platform may provide information about the menu of the replaced third-party company as well as the accompanying menu of the replaced third-party menu to the canceled company.

9 is a flowchart illustrating a method of providing a delivery solution based on a remote ordering platform in an embodiment of the present specification.

Referring to FIG. 9 , the remote ordering platform may receive personal characteristic information and regional characteristic information from the first user terminal based on the location information of the first user terminal. (S910) Then, the remote ordering platform receives the received The orderable menu information and the recommended menu information may be checked using the personal characteristic information and the regional characteristic information, and the information may be transmitted to the first user terminal (S920). In this case, for example, the orderable menu information and the recommended menu information are ordered. It may be determined based on available time information and location information of the first user terminal, as described above. Then, the first user terminal may select the first menu as a specific menu, and transmit it to the remote ordering platform. That is, the remote ordering platform may receive the selected first menu information from the first user terminal (S930). Thereafter, the remote ordering platform monitors the previous order information for the selected first menu information (S940), and the first The first menu payment request information, the default delivery payment request information, and the first additional delivery payment information may be transmitted to the user terminal. (S950) Here, the first menu payment request information and the default delivery payment request information are based on a determined price. information, and the first additional delivery payment information may be information about a price that is changed in real time. Accordingly, the first user terminal may perform only the first menu payment and default cost payment. That is, the remote ordering platform may receive the first menu payment completion information and the default delivery payment completion information from the first user terminal to approve the payment (S960). Thereafter, the remote ordering platform may receive the first menu payment completion information and the default delivery payment completion information from the first user terminal (S960). The order information for the information may be monitored ( S970 ). That is, the remote ordering platform may monitor the order information for the first menu information until the order deadline time. Thereafter, the remote ordering platform may transmit the additional delivery payment request information to the first user terminal by confirming the second additional delivery payment information at a preset time (closing time). (S980) That is, the additional delivery payment information is an order It may be decided at the deadline. Thereafter, the remote ordering platform may receive additional delivery payment completion information from the first user terminal to complete the payment.

Here, as an example, the first additional delivery payment information may be determined based on previous order information for the monitored first menu. In addition, the second additional delivery payment information may be determined based on the order information for the first menu information monitored until a preset time. Final delivery payment information may be determined taking into account the order cut-off time. That is, the additional delivery payment information is information that changes in real time, and the additional delivery payment information may be determined based on the order information for the first menu information monitored until the order deadline.

Here, the order information for the first menu information may be linked order amount information based on the location information of the first user terminal. In this case, the linked order amount information may count only order information of other user terminals located within a preset distance based on the location information of the first user terminal, as described above. For example, the long-distance ordering platform has artificial intelligence, and calculates the first distance information value by using the location information of the first user terminal and the location information of other user terminals that have ordered in association through the provided artificial intelligence, and the first user The second distance information value may be calculated by using the location information of the terminal, location information of other user terminals that have ordered in association, and location information of the second user terminal. In this case, when the value of the second distance information is smaller than the preset distance value, the order information of the second user terminal may be counted as the linked order amount information. That is, the remote ordering platform may determine that the second user terminal is a user terminal capable of a linked order, as described above.

In addition, as an example, when the variable additional delivery payment information is higher than the preset payment value, and the remaining time until the preset time is less than the preset time value, the remote ordering platform sends the menu change request information and the recommended menu to the first user terminal. List information can be provided. That is, the remote ordering platform may recommend a different menu change when the order deadline is close, but the additional payment cost is high due to the small number of linked orders.

Here, when the first user terminal changes the first menu to the second menu based on the menu change request information and the recommended menu list information, and the remote ordering platform receives the second menu information from the first user terminal, the remote The ordering platform may perform an order with the changed second menu. In this case, as an example, the remote ordering platform may provide a reward to the first operator terminal providing the first menu. In this case, the reward information may include at least one of coupon information, discount information, point information, and menu comparison information. As another example, when menu comparison information for the first menu and the second menu is included in the reward information, among main customer information for each menu, related menu information, price information, average order quantity information, satisfaction information, and image information At least one may be included. That is, when the menu of the first user is changed from the first menu to the second menu, the remote ordering platform may further provide improvement information to the first operator terminal providing the first menu based on the menu comparison information, This is as described above.

The embodiments described above may be at least partially implemented as a computer program and recorded in a computer-readable recording medium. The computer-readable recording medium in which the program for implementing the embodiments is recorded includes all kinds of recording devices in which computer-readable data is stored. Examples of the computer-readable recording medium include ROM, RAM, CD-ROM, magnetic tape, and optical data storage device. In addition, the computer-readable recording medium may be distributed in network-connected computer systems, and the computer-readable code may be stored and executed in a distributed manner. In addition, functional programs, codes, and code segments for implementing the present embodiment may be easily understood by those skilled in the art to which the present embodiment belongs.

Although the present specification described above has been described with reference to the embodiments shown in the drawings, this is merely exemplary and those skilled in the art will understand that various modifications and variations of the embodiments are possible therefrom. However, such modifications should be considered to be within the technical protection scope of the present specification. Accordingly, the true technical protection scope of the present specification should be defined to include other implementations, other embodiments, and equivalents to the claims by the spirit of the appended claims.

Claims (11)

In the operating method of the remote ordering platform in consideration of the location information of the first user terminal,
receiving personal characteristic information and regional characteristic information from the first user terminal based on the location information of the first user terminal;
transmitting orderable menu information and recommended menu information to the first user terminal based on the received personal characteristic information and the regional characteristic information;
receiving selected first menu information from the first user terminal;
monitoring previous order information for the selected first menu information;
transmitting first menu payment request information, default delivery payment request information, and first additional delivery payment information to the first user terminal;
receiving first menu payment completion information and default delivery payment completion information from the first user terminal based on the first menu payment request information and the default delivery payment request information;
monitoring order information for the first menu information until a preset time;
transmitting additional delivery payment request information to the first user terminal by confirming the second additional delivery payment information at the preset time; and
Receiving additional delivery payment completion information from the first user terminal; Containing, a method of operating a remote ordering platform.
The method of claim 1,
The first additional delivery payment information is determined based on the monitored previous order information for the first menu,
The second additional delivery payment information is determined based on the order information for the first menu information monitored until the preset time, the operation method of the remote ordering platform.
3. The method of claim 2,
Additional delivery payment information is information that changes in real time,
The additional delivery payment information is determined based on the order information for the first menu information monitored until the preset time, the operating method of the remote ordering platform.
4. The method of claim 3,
The order information for the first menu information is linked order amount information based on the location information of the first user terminal,
The linked order amount information counts only the order information of other user terminals located within a preset distance based on the location information of the first user terminal, the operating method of the remote ordering platform.
5. The method of claim 4,
The remote ordering platform is equipped with artificial intelligence,
Calculating the first distance information value using the location information of the first user terminal and the location information of other user terminals that have ordered in association through the provided artificial intelligence,
Calculating the second distance information value using the location information of the first user terminal, the location information of other user terminals that have ordered the linkage, and the location information of the second user terminal,
When the second distance information value is smaller than a preset distance value, the order information of the second user terminal is counted as the linked order amount information, the operating method of the remote ordering platform.
4. The method of claim 3,
When the variable additional delivery payment information is higher than a preset payment value, and the remaining time until the preset time is less than a preset time value, providing menu change request information and recommended menu list information to the first user terminal, How the remote ordering platform works.

7. The method of claim 6,
When the first user terminal changes the first menu to the second menu based on the menu change request information and the recommended menu list information, and the remote ordering platform receives the second menu information from the first user terminal , The remote ordering platform provides a reward to the first operator terminal that provides the first menu, the operating method of the remote ordering platform.
8. The method of claim 7,
The reward information includes at least one of coupon information, discount information, point information, and menu comparison information, the method of operating a remote ordering platform.
9. The method of claim 8,
When menu comparison information for the first menu and the second menu is included in the reward information, at least any one of main customer information for each menu, related menu information, price information, average order quantity information, satisfaction information, and image information A method of operation of a remote ordering platform, including one.
10. The method of claim 9,
When the menu of the first user is changed from the first menu to the second menu, the remote ordering platform further provides improvement information to the first operator terminal providing the first menu based on the menu comparison information How the remote ordering platform works.
A computer program stored in a computer-readable medium in combination with hardware to execute the method according to any one of claims 1 to 9.

Images