KR20220094516A - Method and system for providing costomized garage information - Google Patents

Abstract

According to an embodiment of the present invention, provided is a method for generating and providing garage recommendation information by a garage information providing server. The method for providing garage recommendation information includes: (a) a step of receiving desirable distance information based on a specific location and vehicle brand information from a user terminal; (b) a step of providing a distance score inversely proportional to the distance from a specific location for a plurality of garages; (c) a step of providing a maintenance history score related to maintenance history of the vehicle brand for the plurality of garages; and (d) a step of totaling the distance score and the maintenance history score to provide garage recommendation information prioritizing a garage having the highest score to the user terminal. The present invention can recommend the greatest garage in a customized manner.

Description

METHOD AND SYSTEM FOR PROVIDING COSTOMIZED GARAGE INFORMATION

The present invention relates to a method and system for providing customized repair shop information, and more particularly, to a method and system for providing repair shop information that best meets a user's current situation and needs.

Recently, vehicles have become a necessity, and there are many repair shops for replacing or repairing parts of vehicles.

Although a number of parts are installed in a vehicle, it is natural that non-professionals do not have knowledge about the function or mounting location of each part. Therefore, the general public determines that there is an abnormality in the vehicle through the information or feeling sensed by the sensor, and visits the nearest repair shop.

Drivers who have entrusted their vehicles to the repair shop do not have professional knowledge, so they have no choice but to trust the vehicle diagnosis results at the repair shop, and it is difficult to raise a problem with the repair results of the repair shop.

Therefore, it is difficult to determine which repair shop optimizes the proper repair, and the medium through which such information can be accessed is insufficient.

Recently, more drivers visit the repair shop through reviews from other users, but the reviews contain a lot of advertisement information.

SUMMARY OF THE INVENTION It is an object of the present invention to solve the problems of the prior art described above.

It is an object of the present invention to provide a service that recommends the best repair shop in a customized way based on the user's location and vehicle brand.

Objects of the present invention are not limited to the objects mentioned above, and other objects not mentioned will be clearly understood from the description below.

According to an embodiment of the present invention for achieving the above object, as a method for a repair shop information providing server to generate and provide repair shop recommendation information, (a) from a user terminal, desired distance information based on a specific location , receiving vehicle brand information; (b) giving a distance score that is inversely proportional to a distance from the specific location to a plurality of repair shops; (c) giving a maintenance history score related to the maintenance history for the vehicle brand to a plurality of repair shops; and (d) synthesizing the distance score and maintenance history score, and transmitting, to the user terminal, repair shop recommendation information that prioritizes a repair shop having the highest score.

The step (d) may include additionally synthesizing the review scores of other users for each repair shop.

The step (d) may include a step of excluding and synthesizing the late scores in which the rise value with respect to time flow is equal to or greater than a certain value among the late scores of each repair shop.

In the step (d), information on the repair shop having the highest score may be provided to the user terminal in the form of a pop-up or push message.

According to another embodiment of the present invention, a user request information receiving unit for receiving, from the user terminal, desired distance information and vehicle brand information based on a specific location; and a distance score in inverse proportion to the distance from the specific location is given to a plurality of repair shops, and a maintenance history score related to the maintenance history for the vehicle brand is given to a plurality of repair shops, and then the distance score and A repair shop recommendation information providing system is provided, including a recommendation information generator for synthesizing maintenance history scores and transmitting, to the user terminal, repair shop recommendation information that prioritizes the repair shop having the highest score.

According to an embodiment of the present invention, the best repair shop can be customized based on the user's location and vehicle brand.

1 is a diagram schematically showing the configuration of a system for providing customized repair shop information according to an embodiment of the present invention.
2 is a diagram showing the configuration of a repair shop information providing server according to an embodiment of the present invention.
3 to 5 are diagrams illustrating an interface provided by a repair shop information providing server according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0012] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] Reference is made to the accompanying drawings, which show by way of illustration specific embodiments in which the present invention may be practiced. These embodiments are described in sufficient detail to enable those skilled in the art to practice the present invention. It should be understood that the various embodiments of the present invention are different but need not be mutually exclusive. For example, certain shapes, structures, and characteristics described herein with respect to one embodiment may be implemented in other embodiments without departing from the spirit and scope of the invention. In addition, it should be understood that the location or arrangement of individual components within each disclosed embodiment may be changed without departing from the spirit and scope of the present invention. Accordingly, the detailed description set forth below is not intended to be taken in a limiting sense, and the scope of the present invention, if properly described, is limited only by the appended claims, along with all scope equivalents as those claimed. Like reference numerals in the drawings refer to the same or similar functions throughout the various aspects.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those of ordinary skill in the art can easily practice the present invention.

1 is a diagram schematically showing the configuration of a system for providing customized repair shop information according to an embodiment of the present invention.

Referring to FIG. 1 , a system according to an embodiment of the present invention may include a user terminal 100 , a repair shop information providing server 200 , and a repair shop terminal 300 .

The user terminal 100, the repair shop information providing server 200, and the repair shop terminal 300 are interconnected communication networks, for example, a mobile communication network, a local area network (LAN), a metropolitan area network (MAN), It is possible to communicate with each other through a wide area network (WAN), the World Wide Web (WWW), and a wireless communication network (WiFi: Wireless Fidelity).

The user terminal 100 and the repair shop terminal 300 have a calculation function and may be implemented in any form as long as they are devices capable of communicating with the outside. For example, it may be implemented as a smart phone, a tablet PC, a desktop, a laptop notebook, a PDA, etc., but is not limited thereto.

On the other hand, the user terminal 100 and the repair shop terminal 300 may include an application for implementing the functions described below and for receiving the service provided by the repair shop information providing server 200 . Such an application may be downloaded and installed from the repair shop information providing server 200 or another app store server (not shown).

The user terminal 100 transmits location information obtained through a positioning sensor provided on its own or location information input by the user, and vehicle brand information to be maintained input by the user to the repair shop information providing server 200, Accordingly, the function of receiving the extracted customized repair shop information from the repair shop information providing server 200 is performed.

In addition, information on a specific repair shop selected by the user from among a plurality of repair shops provided from the repair shop information providing server 200 is transmitted back to the repair shop information providing server 200, and the repair shop information providing server 200 is provided for the user. The information is transmitted to the repair shop terminal 300 of the selected repair shop.

When maintenance information of the vehicle is input by the repair shop terminal 300 , the information is registered in the user's account as maintenance history information, and the user accesses the repair shop information providing server 200 through the user terminal 100 at any time. You can check your own maintenance history.

The repair shop information providing server 200 according to an embodiment receives information on basic information (address, business information, specialized maintenance items, etc.) about the repair shop from a plurality of repair shop terminals 300 , and provides information on each user's vehicle. Receive maintenance history information. In addition, a request for providing repair shop recommendation information is received from the user terminal 100 , and accordingly, optimized customized repair shop recommendation information is provided. In addition, the information on the reviews after the completion of maintenance is received from the user terminal 100, and is stored as information on the reviews of the corresponding maintenance shop.

The repair shop terminal 300 according to an embodiment transmits basic information related to the repair shop and vehicle maintenance history information of each user to the repair shop information providing server 200 . In addition, the user's repair shop selection information is received from the repair shop information providing server 200 .

Hereinafter, detailed operations of the repair shop information providing server 200 will be described.

2 is a block diagram showing the configuration of a repair shop information providing server according to an embodiment of the present invention.

Referring to FIG. 2 , the repair shop information providing server 200 includes a repair shop information receiving unit 210 , a user request information receiving unit 220 , a recommendation information generating unit 230 , a maintenance history management unit 240 , and a message service providing unit 250 . ), and other information providing unit 260 may be included.

The repair shop information receiving unit 210 , the user request information receiving unit 220 , the recommendation information generating unit 230 , the maintenance history management unit 240 , the message service providing unit 250 , and the other information providing unit 260 communicate with an external device It may be a program module or hardware capable of doing so. Such program modules or hardware may be included in the repair shop information providing server 200 or other devices capable of communicating therewith in the form of operating systems, application program modules, and other program modules, and may be physically stored on various known storage devices. can Meanwhile, these program modules or hardware include, but are not limited to, routines, subroutines, programs, objects, components, data structures, etc. that perform specific tasks to be described later or execute specific abstract data types according to the present invention.

The repair shop information receiving unit 210 receives member registration information, basic repair shop information, event information, and the like from the repair shop terminal 300 provided in each repair shop. The repair shop basic information may include address, company classification information (industrial company grade), serviceable vehicle brand information, phone number, business hours, number of mechanics possessed, certificate and license information, and the like. The event information may include discount information on products or services sold at the corresponding repair shop.

The user request information receiving unit 220 receives basic information necessary for recommending a repair shop from the user terminal 100 . For the user's information input, the user terminal 100 is provided with an interface as shown in FIG. 3 , and the user can input desired distance information, desired repair shop type information, and own vehicle brand information through this interface. .

The desired distance information is distance information from the current location of the user terminal 100 or a specific location designated by the user to an allowable repair shop, and the repair shop type information is an event repair shop that provides an event, a cooperative repair shop affiliated with a company that provides this service , the official center for your vehicle brand, and other general repair shops.

The recommendation information generating unit 230 performs a function of generating and providing repair shop information that best meets the user's needs based on the information received from the repair shop information receiving unit 210 and the user request information receiving unit 220 .

First, the recommendation information generating unit 230 assigns a score to each repair shop based on the distance information designated by the user.

At this time, within the maximum allowable distance specified by the user, the score of each workshop is inversely proportional to the distance between the location and the location of the user terminal 100 or the location specified by the user, or decreases exponentially. .

Also, the repair shop that exceeds the maximum allowable distance specified by the user is scored in the same manner without excluding it, but weighting the score with a value lower than 1 is given. In this case, as the distance increases, the weight may gradually decrease.

For example, if the user sets 3 km as the desired distance information, 10 points for a repair shop with a distance of 1 km or less, 9 points for a repair shop with a distance of more than 1 km and within 2 km, and 8 points for a repair shop with a distance of more than 2 km and within 3 km. , a repair shop that is more than 3km and within 4km can give 5.6 points by applying a weight lower than 1 to 7 points, for example, 0.8. In this way, for example, a first weight may be applied to a repair shop that is more than 3 km and within 6 km, and a second weight lower than the first weight may be applied to a repair shop that is more than 6 km and within 12 km.

That is, when the user's desired distance information is A, a weight 1 is applied to a score that is inversely proportional to the distance for a repair shop that is a distance within A, and 1 A weight (<1) is applied, and a repair shop having a distance greater than 2*A and within 4*A may apply a second weight (<first weight) to a score inversely proportional to the distance.

In this way, although a repair shop that does not meet the desired distance information specified by the user but is excellent in other conditions receives a certain amount of penalty, it can be prevented from being excluded from the recommendation candidate.

Meanwhile, the recommendation information generating unit 230 scores each repair shop based on the vehicle brand designated by the user.

According to an embodiment, a score proportional to the number of maintenance of a vehicle brand designated by the user may be assigned at each maintenance shop.

Also, according to another exemplary embodiment, a score may be given in proportion to the maintenance ratio of the vehicle brand designated by the user at each service station, that is, the maintenance ratio of the corresponding vehicle brand to the total number of maintenance cases.

This is to prevent a new repair shop from being excluded from the candidate group for a recommended repair shop if the maintenance ratio for the vehicle brand is high.

Meanwhile, for each repair shop, a score may be given in proportion to the number of repairs or repair rates of the vehicle brand and similar brands selected by the user. It is desirable that a weight lower than 1 be applied to the score related to the maintenance history of this similar brand.

The degree of similarity between vehicle brands may be determined based on whether they are similar to a production country, major production vehicle types (passenger vehicle, SUV, etc.), major parts, and the like, and this degree of similarity between brands may be preset. For example, the degree of similarity between brands may be determined through the degree of similarity in distance between vector values using each of the elements as variables.

By considering the scores related to maintenance information of similar brands, it is possible to objectively evaluate the maintenance history of each repair shop.

By adding up two or more of the scores related to the maintenance history, that is, a score proportional to the maintenance frequency, a score proportional to the maintenance ratio, a score proportional to the maintenance frequency of a similar brand, and a score proportional to the maintenance ratio of a similar brand, It can also be calculated as a score for each repair shop associated with the vehicle brand selected by the user.

In addition, the recommendation information generating unit 230 gives a score based on the average value of the user reviews for each repair shop.

At this time, the review score of each repair shop may be given in a way that general users give their own evaluation score after receiving the actual maintenance service, but the review score registered through multiple IDs created by specific people, that is, , may be a manipulated score.

In order to prevent the falsely assigned late score from being reflected in the repair shop recommendation, according to an embodiment of the present invention, after creating a graph over time for the late score of each repair shop, the slope of the upward curve is more than a specific value The visible late score is recognized as a false score, and the late score of the corresponding part, ie, the late score after the point in time when the slope shows more than a specific value, can be excluded, and the late score of the corresponding repair shop can be used for generating shop recommendation information.

However, since a newly subscribed repair shop may receive a high score by early general users, in order to distinguish this, the determination of the slope of the late score rise curve can be performed for a repair shop that has accumulated more than a certain amount of late scores. have.

In addition, according to an embodiment of the present invention, as the maintenance history of each repair shop increases, a relatively high weight may be applied to the corresponding late score compared to the other repair shops.

On the other hand, if the user can select the vehicle brand of the vehicle that has been repaired when scoring a review score for each repair shop, only the review score related to the maintenance of the same vehicle brand as the vehicle brand of the user who requested the current repair shop recommendation information is recalled It can also be reflected in the same way.

For example, in a situation where the average review score of users for the “Benz” brand of workshop A is 4.5, and the average reviews of users for other brands is 3.0, the vehicle brand of the user who requested the current workshop recommendation information is “ Benz”, only a score of 4.5 among the above scores can be used.

In addition, the average value between the user's review average score of 4.5 for the "Benz" brand and the value obtained by applying a weight (<1) to the user's review average score of 3.0 for other vehicle brands can be used as the review score of each repair shop. have.

The recommendation information generating unit 230 is given in the same way as described above, and by summing or multiplying the distance score, vehicle brand score, and review score, which are given based on the information selected by the user, it is possible to calculate the score of each repair shop, , as shown in FIG. 4 for the repair shop with the highest score, it may be provided to the user terminal 100 as information in the form of a pop-up or push.

When the maintenance history management unit 240 according to an embodiment receives selection information for a specific maintenance shop from the user terminal 100 , it transmits the selection information to the maintenance shop terminal 300 of the specific maintenance shop. In this case, basic information about the corresponding user, name, phone number, vehicle brand, etc. may be transmitted together.

After the maintenance is completed, the maintenance history management unit 240 receives maintenance completion information for the user from the repair shop terminal 300. At this time, after receiving the user information together, the maintenance history is stored in the user's account. . The user can access the repair shop information providing server 200 through the user terminal 100 and inquire about the maintenance history of his or her vehicle as shown in FIG. 5 . Meanwhile, the user may store and manage the maintenance history by directly uploading repair shop information, maintenance date, vehicle identification number, estimate, and the like, through the user terminal 100 .

The message service providing unit 250 may perform a function of providing an interface enabling message transmission/reception between the user terminal 100 and the repair shop terminal 300 . Through this, the repair shop terminal 300 may provide an estimate related to maintenance to the user terminal 100 , and the user terminal 100 may transmit consent, work request, or discount request.

The other information providing unit 260 may provide a community function or SNS function that enables sharing of vehicle maintenance-related information among users, and may also provide a function of providing event information or the latest information of each maintenance shop.

According to an embodiment of the present invention, it is possible to reasonably recommend a repair shop that is close to the user and has a high maintenance capability for the user's vehicle brand.

The above description of the present invention is for illustration, and those of ordinary skill in the art to which the present invention pertains can understand that it can be easily modified into other specific forms without changing the technical spirit or essential features of the present invention. will be. Therefore, it should be understood that the embodiments described above are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a dispersed form, and likewise components described as distributed may be implemented in a combined form.

The scope of the present invention is indicated by the following claims, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention.

100: user terminal
200: repair shop information providing server
300: repair shop terminal
210: repair shop information receiving unit
220: user request information receiving unit
230: recommendation information generation unit
240: maintenance history management unit
250: message service provider
260: other information provision unit

Claims (5)

As a method for the repair shop information providing server to generate and provide repair shop recommendation information,
(a) receiving, from the user terminal, desired distance information and vehicle brand information based on a specific location;
(b) giving a distance score that is inversely proportional to a distance from the specific location to a plurality of repair shops;
(c) giving a maintenance history score related to the maintenance history for the vehicle brand to a plurality of repair shops; and
(d) synthesizing the distance score and maintenance history score, and transmitting, to the user terminal, repair shop recommendation information that prioritizes a repair shop having the highest score, to the user terminal. According to claim 1,
Step (d) is,
Including the step of additionally synthesizing the review scores of other users for each repair shop, the repair shop recommendation information providing method. 3. The method of claim 2,
Step (d) is,
A method of providing recommended repair shop information, including excluding and synthesizing the late scores in which the rise value with respect to time flow is greater than or equal to a certain value among the late scores of each repair shop. According to claim 1,
Step (d) is,
A method of providing information on a repair shop having the highest score in the form of a pop-up or push message to the user terminal, the repair shop recommendation information providing method. a user request information receiving unit for receiving desired distance information and vehicle brand information based on a specific location from the user terminal; and
After giving a distance score inversely proportional to the distance from the specific location to a plurality of workshops, and giving a maintenance history score related to the maintenance history for the vehicle brand to the plurality of workshops, the distance score and maintenance and a recommendation information generator for synthesizing historical scores and transmitting, to the user terminal, repair shop recommendation information that prioritizes the repair shop having the highest score.

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