KR20220057050A - A matching service providing apparatus for a rent car and its repair shop based on big data analysis using ai and a mehod for operating it - Google Patents

Abstract

According to an embodiment of the present invention, provided is a service providing device, which includes: a vehicle diagnosis unit for deriving a maintenance vehicle based on vehicle diagnosis information; a tendency analysis unit for analyzing big data for vehicle maintenance information including maintenance history using an AI analysis module to generate recommendation information; and a service providing unit for analyzing vehicle maintenance information and price information based on the information of the tendency analysis unit and providing the same.

Description

Apparatus for providing matching service between rental car repair shops based on big data analysis using AI and its operation method

The present invention relates to a service providing apparatus and an operating method thereof. More specifically, the present invention relates to an apparatus for providing a matching service between rental car repair shops based on big data analysis using AI and an operating method thereof.

Due to the nature of car rentals used by unspecified people, poor maintenance of the vehicle is directly related to traffic accidents, so it is essential to inspect and maintain the vehicle at all times.

Consumables such as engine oil, oil filter, and spark plugs must also be maintained in their maximum condition and, if necessary, must be replaced in a timely manner to ensure safe operation and extend the life of the vehicle as much as possible.

However, the number of rental cars compared to the management personnel of car rental companies is high, and the working environment of workers is reminiscent of the 70s.

There are cars that miss maintenance while managing large-scale vehicles with insufficient manpower, and dissatisfaction arises from rental car customers as vehicles with insufficient maintenance are dispatched to customers.

Furthermore, most of the services in the market focus on reservation (customer) management and sales promotion, and the parts related to vehicle maintenance are insufficient.

There is a consumable replacement notification service for some vehicles, but vehicle information is sometimes omitted due to the task of manually entering vehicle-related information in the program by visiting the vehicle management personnel.

The present invention was devised to solve the above problems, and to provide various benefits to the rental car workforce by establishing a rental car maintenance-oriented service to improve vehicle maintenance-related tasks in the continuously growing rental car market, and to improve vehicle management status and The purpose of the present invention is to provide an apparatus for providing matching service between rental car repair shops based on big data analysis using AI, which can improve user satisfaction, and an operation method thereof.

The device according to an embodiment of the present invention for solving the above problems is a device for providing a matching service between rental car repair shops based on big data analysis using AI, based on the vehicle management standards (consumables replacement time, maintenance price) of the rental car company. , location, etc.) and a vehicle diagnosis device that analyzes vehicle data based on information collected from the vehicle's ECU to derive a specific vehicle requiring constant diagnosis and maintenance of the vehicle; an AI analysis device that analyzes AI-based active and customized maintenance services based on vehicle data requiring maintenance and information on registered car centers in the platform, and provides service information linked with maintenance companies to car rental companies; A service providing device that analyzes data of users with similar tendencies based on the accumulated data of maintenance history of users in the platform to expand the scope of maintenance service suggestions and provides data on average maintenance cost by maintenance field; includes

A service providing method according to an embodiment of the present invention analyzes the tendency of a vehicle diagnosis step of deriving a maintenance vehicle based on vehicle diagnosis information, and big data on vehicle maintenance information including a maintenance history using an AI analysis module It includes a propensity analysis step of generating recommended information linked to a maintenance company, and a service provision step of analyzing vehicle maintenance information and price information based on the information of the propensity analysis unit and providing it.

According to an embodiment of the present invention, by analyzing vehicle data based on the vehicle management standards (consumables replacement time, maintenance price, location, etc.) of the rental car company and information collected from the vehicle's ECU, regular diagnosis and maintenance of the vehicle can be performed. You can derive the specific vehicle you need.

Accordingly, based on the vehicle data requiring maintenance and the information of the car center registered in the platform, an AI-based active and customized maintenance service can be proposed to the rental car company and then linked to the maintenance process.

In addition, according to an embodiment of the present invention, it is possible to analyze data of users with similar propensities based on the accumulated data of maintenance history of users in the platform to expand the scope of maintenance service proposals and provide average maintenance cost data for each maintenance field.

Accordingly, it is possible to provide an apparatus for providing a matching service between rental car repair shops based on big data analysis using AI, which can provide various benefits to the rental car workforce and improve the vehicle management status and the satisfaction of rental car customers, and its operation method.

1 and 2 are conceptual diagrams illustrating a service system according to an embodiment of the present invention.
3 and 4 are diagrams for explaining the function of each element of the service system according to an embodiment of the present invention.

1 and 2 are conceptual diagrams illustrating a service system according to an embodiment of the present invention.

1 and 2 , the service system according to an embodiment of the present invention may include a rental car device, a big data AI analysis-based matching service providing device, a car center device, a vehicle OBD scanner, and an AI learning database. .

The apparatus for providing matching service based on big data AI analysis according to an embodiment of the present invention collects vehicle management standards (consumables replacement time, maintenance price, location, etc.) Receives the collected information, and analyzes vehicle data based on the received information to derive a specific vehicle requiring constant diagnosis and maintenance of the vehicle.

Accordingly, the big data AI analysis-based matching service providing device proposes an AI-based active customized maintenance service to the rental car device based on vehicle data requiring maintenance and the information of the car center registered in the platform, and then processes the maintenance linkage with the car center device can do.

In addition, according to an embodiment of the present invention, the apparatus for providing matching service based on big data AI analysis analyzes data of users with similar tendencies based on the accumulated data of maintenance history of users in the platform to expand the scope of maintenance service suggestions and average maintenance cost by maintenance field Data can be provided to an external device.

Accordingly, the big data AI analysis-based matching service providing device provides a matching service between rental car repair shops based on big data analysis using AI, which can provide various benefits to the rental car workforce and improve the vehicle management status and the satisfaction of rental car customers. A device and an operating method thereof can be provided.

3 and 4 are diagrams for explaining a function for each element of a service system according to an embodiment of the present invention, and FIG. 5 shows big data database information collected according to an embodiment of the present invention.

3 and 4, first, the service system according to an embodiment of the present invention may use a vehicle OBD scanner module, and a vehicle diagnosis scanner module for collecting basic vehicle diagnosis data based on the OBD-II international standard protocol is provided. can be used

Such a vehicle diagnostic scanner module may include an integrated data support module defined by the OBD-II communication international standard protocol standard (ISO / SAE / GM-LAN, etc.).

In addition, the vehicle diagnostic scanner module may include an OBD-II scanner module circuit unit, a power supply unit, a memory manager, a GPS location control unit, and a case.

According to the scan information of the vehicle diagnosis scanner module, a vehicle diagnosis engine for data analysis may be configured in the apparatus for providing a matching service based on big data AI analysis, and the vehicle diagnosis engine collects ECU basic data from the vehicle diagnosis scanner module, and ECU Using the analysis algorithm, it is possible to generate the collected vehicle condition basic analysis and basic diagnosis data.

And, the big data AI analysis-based matching service providing device can process DTC classification and optimization for each vehicle, configure the communication protocol for data transmission and reception between the scanner and the server, and use Wi-Fi standard or Bluetooth standard, etc. can support

And, the big data AI analysis-based matching service providing device builds an AI big data learning database, a vehicle diagnosis engine for generating diagnostic data and deriving maintenance occurring vehicles, and for active maintenance service suggestion according to user standards (propensity) It may include a propensity analysis engine, a price analysis engine for setting and providing an appropriate price by combining criteria (propensity) and accumulated maintenance history data, and a platform service module for data visualization and platform activity of users.

- The vehicle diagnosis engine includes a rental car diagnosis data setting module, and the diagnosis data setting module sets its own vehicle management standards such as vehicle information, maintenance history, and time to replace consumables.

In addition, the vehicle diagnosis engine includes a triggering module for constant exchange of data between the scanner and the engine.

And, the vehicle diagnosis engine may build a combined learning data of setting data and diagnostic data, and provide an AI big data learning function based on this.

Also, since the vehicle diagnosis engine may perform a data inference process for deriving a vehicle requiring maintenance, the inference data may be visualized and output.

In addition, the learning data that the vehicle diagnosis engine learns may be public data related to vehicle maintenance, for example, public data from the Ministry of Land, Infrastructure and Transport.

- The propensity analysis engine performs a propensity analysis model cooperative filtering (MCF) process by utilizing the vehicle diagnosis engine data and the accumulated maintenance history data.

The propensity analysis engine can process similarity setting and analysis (clustering / classification / prediction) of data, and applying machine learning and data mining techniques in the process of similarity measurement and preference prediction, etc. Set up the analysis model.

In addition, the propensity analysis engine may include a triggering module for data transmission/reception between engines.

- The price analysis engine extracts maintenance amount data such as the amount of parts used and labor costs from the maintenance history data, and builds a price structure analysis engine using clustering techniques by vehicle/part/region/price for all users in the platform. there is. In addition, the price analysis engine may include a triggering module for data transmission/reception between engines.

In addition, the apparatus for providing a matching service based on big data AI analysis according to an embodiment of the present invention may build an operation database (DB) for platform data identification and management.

In addition, the apparatus for providing a matching service based on big data AI analysis may define a communication protocol for data transmission/reception between a platform program and a server, and a TCP/IP protocol may be utilized.

The platform program can be operated in conjunction with two types of web-based programs, such as rental car and car center, and can include a plug-in for linking maintenance services to define basic functions for each user and prevent program data overload.

In addition, the big data AI analysis-based matching service providing device can build an AI learning big data database using public data related to vehicle maintenance.

5 is a view showing big data database information collected according to an embodiment of the present invention. As shown in FIG. 5, vehicle data through a vehicle diagnostic scanner, rental car device information, car center device information, and public data are collected and utilized. Thus, the AI learning database of the big data AI analysis-based matching service providing device can be built.

Claims (3)

In the service providing device,
Including a service provider that provides matching service between rental car repair shops based on big data analysis using AI
Matching service providing device.
In the apparatus for providing matching service between rental car repair shops based on big data analysis using AI,
A vehicle diagnosis device that analyzes vehicle data based on the vehicle management standards of the rental car company (consumable replacement time, maintenance price, location, etc.) and the information collected from the vehicle’s ECU to derive a specific vehicle requiring constant diagnosis and maintenance. Wow;
an AI analysis device that analyzes AI-based active customized maintenance services based on vehicle data requiring maintenance and information on car centers registered in the platform, and provides service information linked with maintenance companies to car rental companies;
A service providing device that analyzes data of users with similar tendencies based on the accumulated data of maintenance history of users in the platform to expand the scope of maintenance service suggestions and provides data on average maintenance cost by maintenance field; containing
Matching service provision system. In the method of providing matching service between rental car repair shops based on big data analysis using AI,
Vehicle diagnosis stage, which analyzes vehicle data based on the vehicle management standards of the rental car company (consumable replacement time, maintenance price, location, etc.) and the information collected from the vehicle’s ECU to derive a specific vehicle that needs constant diagnosis and maintenance Wow;
AI analysis step of analyzing AI-based active customized maintenance service based on vehicle data requiring maintenance and information of registered car centers in the platform, and providing service information linked with maintenance companies to car rental companies;
A service providing step of analyzing data of users with similar tendencies based on the accumulated data of maintenance history of users in the platform to expand the scope of maintenance service suggestions and provide data on average maintenance cost for each maintenance field; containing
How to provide matching services.

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