KR20220041668A - Integrated management operation system and method for efficient business processing of dental clinic - Google Patents

Abstract

The present invention relates to an integrated management operation system and method for efficient business processing of a dental clinic. The integrated management operation system and method for efficient business processing of a dental clinic simultaneously processes treatment-related tasks, such as customer registration, reservation, reception, medical treatment, medical photos, receipt, prescription, and receipt issuance which occur in general at dental clinics, and management tasks incurred by employees (doctors, nurses, general office workers, etc.) who perform treatment-related tasks, such as insurance, accounting, funds, human resources, customer management, statistics management, etc. The system comprises a personal user computer, a personal communication terminal (including a landline phone and a mobile communication terminal), a server, a database, and an in-house user.

Description

Integrated management operation system and method for efficient business processing of dental clinic}

The present invention relates to an integrated management operating system and method for efficient business processing in a dental hospital. It is an efficient dental hospital that allows you to simultaneously process management tasks such as insurance, accounting, funds, personnel, customer management, and statistical management that are generated by employees performing related tasks and medical treatment-related tasks (doctors, nurses, general office workers, etc.) It relates to an integrated management operating system and method for business processing.

In the past, most dental-related programs focused on only one task. In the case of only medical insurance claims, patient management, and simply sending SMS text messages under the heading of reservation management, accounting management However, if only X-Ray management is specialized, a program is being provided so that only one of the tasks mentioned in this example can be performed.

However, the use of such a fragmented program does not respond quickly to the current trend that is rapidly changing as everything is digitized, and it is difficult for the manager or director who manages the hospital to grasp the hospital status at a glance.

In order to solve the above problems, the present invention provides medical treatment-related business such as customer registration, reservation reception, medical treatment photos, receipt prescription and receipt issuance, insurance claims, accounting management, fund management, personnel management, customer management, statistical management Efficient work of a dental hospital that maximizes customer satisfaction with pre- and post-customer services by providing a dental integrated management system that can simultaneously handle administrative tasks such as It aims to provide an integrated management operating system and method for processing.

In addition, CID (Caller ID) can be used to automatically identify customer information when a call comes in from a customer and respond proactively. By minimizing pending issues, the operating status of the hospital can be improved, and all hospital data such as customer information, medical history, medical photos, personnel accounting, etc. can be stored, enabling digital management in the future, and network configuration through LAN Another object is to provide an integrated management operating system and method for efficient work processing of dental hospitals that have the ability to send and receive messages between users at any time to improve work efficiency.

The present invention for achieving the above object accesses a website that provides predetermined content online through an Internet network, enters an individual user's ID and password, and after user authentication, can provide a dental consultation desired by the individual user. A personal user computer for interfacing personal data so as to provide a personal data interface, and a personal communication terminal for interfacing a phone number so that dental consultation can be performed by connecting through a general landline phone or mobile communication without accessing through the personal user computer (wired phone, mobile communication) Terminal (including cellular phone, PCS phone) and the user ID and pass number or CID (Caller id) of the user accessing through the telephone network (including landline phone and mobile communication network) using the Internet network or personal communication terminal ), a server that applies data to the counselor's computer in accordance with the above, and a database in which the personal user's dental hospital medical records and personal user information are stored, which is accessed through the telephone and the Internet network authorized through the server, and the telephone network. Or, it includes in-house users (directors, doctors, employees, etc.) connected to each director's office, reception room, filming room, medical room, data room, and administrative department, etc. characterized by being

In addition, in the management method of the dental hospital according to the present invention, when a consultation inquiry is received from an individual user connected to the server, the server determines whether it is connected through the phone or the Internet network, and when connected through the phone a first step (S10) of identifying the caller ID (CID) of the call; a second step (S20) of determining whether the user has accessed through the Internet network if the CD is not extracted through the first step (S20); a third step (S30) of undergoing user authentication to determine whether or not the individual user accessed through the personal user's phone or Internet network authorized through the first and second steps (S10, S20) is a member; a fourth step (S40) of determining whether or not a new member is a member through the third step (S30); If the individual user is not a new member but an existing customer, the fifth step ( S50); a sixth step (S60) of displaying the data stored in each D/B on the computer of an employee who first consults the data of the individual user accessed through the telephone or the Internet network received from the individual user; a seventh step (S70) of determining whether the individual user consulted through the telephone consultation or the Internet consultation through an employee is a medical consultation or a general personal connection, and decides to hand it over to the person in charge; an eighth step (S80) of connecting to the corresponding person in charge if it is a general personal phone call or connection rather than a medical consultation through the seventh step (S70); If the telephone number or Internet connection determined through the seventh step (S70) is medical consultation, a telephone or Internet consultation is connected to the doctor, and at the same time, the data of the individual user who accessed the telephone or the Internet through the fifth and sixth steps a ninth step of interfacing to be displayed on the doctor's computer (S90); a tenth step (S100) of displaying the personal user data interfaced through the ninth step (S90) on the doctor's computer; Medical consultation is conducted while the data interfaced to the doctor in charge through step 10 is displayed on the doctor's computer, and the matter that occurs during medical consultation is directly recorded in the personal user's data by the doctor in charge. an 11th step (S110) of storing the counseling record so that treatment can be performed immediately by looking at the record; After a certain period of time has elapsed after recording the contents of the consultation through the 11th step (S110), the server continuously tracks the TCP/IP of the telephone and the Internet to see if the doctor in charge is consulting through the telephone or the Internet, and the connected gate is continuously updated. a twelfth step (S120) of determining whether the connection is in progress by determining whether the state is open; If it is determined in the 12th step that counseling is in progress, the displayed structure window is continuously opened so that the contents of the counseling can be continuously written, and when the counseling is finished, it is connected to a nurse or an employee working in the general affairs department. a thirteenth step of determining whether a reservation has been made by recording the reservation date and time so that the individual user can receive dental treatment (S130); a 14th step (S140) of allowing the data recorded in the customer D/B to be stored in the state where the consultation is finished and the reservation is completed, and updating the existing data so that new data is stored in the customer D/B; If the individual user made a reservation to receive dental treatment through the 13th step (S130), the contents are registered in the reservation D/B, and the reservation status such as the date and time so that the individual user can receive treatment on the reserved date It provides a method of operating a dental hospital, characterized in that it comprises a fifteenth step (S150) of listing.

Hereinafter, looking at the effects of the integrated management operating system and method for efficient business processing in a dental hospital according to the present invention, when a customer visits the hospital or wants to consult over the phone, data about the customer is displayed immediately to the customer. Since the consultation is performed while checking the details of the patient and checking the customer's matters, the consultation is written while the customer visits again in the future. there is

In addition, when you make a consultation over the phone or make a reservation (including changes in reservations), the corresponding data is automatically displayed through the CID corresponding to the phone number, so you can immediately check the contents of the customer you are consulting over the phone. It has the effect of relieving the inconvenience of waiting for a long time.

In addition, since it is operated as a program for the above treatment rather than a separate program for expenses and income generated in the hospital, there is an effect that can check the necessary items for customer management, hospital operation, etc. through one program.

In addition, by notifying customers who have made a reservation at the hospital about anniversaries and reservation status through SMS text message in advance, the customer can increase their trust in the hospital by making them feel that they are taking care of even the smallest details about the customer. In addition, by allowing the customer who received the SMS text message to notify them in advance if they are unable to visit the hospital on the date they reserved, it is possible to provide immediate medical consultation and treatment to the reserved customers who visit the hospital during an empty time or the customers who visit without a reservation. This has the effect of efficiently utilizing the working hours of doctors and staff in hospitals.

1 is a block diagram showing the configuration of a dental hospital operating system according to the present invention.
Figures 2a to 2s is a block diagram showing a structure window expressed through the dental hospital operating system according to the present invention.
3 is a flowchart showing a dental hospital operating method according to the present invention;

Hereinafter, an integrated management operating system and method for efficient business processing of a dental hospital according to the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram showing the configuration of a dental hospital operating system according to the present invention, and FIGS. 2A to 2S are diagrams showing a structural window expressed through the dental hospital operating system according to the present invention.

1 or 2, the present invention accesses a website that provides predetermined content online through the Internet network, inputs the ID and password of the individual user 10, and after user authentication, the individual user ( 10) through the personal computer 11, which interfaces personal data, so that the desired dental consultation can be performed, and the general landline phone 12 or the mobile communication terminal 13 without being connected through the personal computer 11, A personal communication terminal (including landline phone 12 and mobile communication terminal) that interfaces with a phone number for dental consultation, and a telephone office (landline phone 12, including a mobile communication network) using the Internet network or personal communication terminal ) Server that authorizes data to check medical records, reservation status, patient status, etc. to the counselor's computer according to the user's ID and pass number or CID (Caller id) accessed through (20) (30) and a database 31 in which the dental hospital medical records of the individual user 10 and information of the individual user 10 are stored, which is accessed through the Internet network and the telephone authorized through the server 30 In-house users (directors, doctors, (hereinafter referred to as in-house users, directors, doctors, employees, etc.) 32 such as employees.

The database includes the customer D/B 31a in which general information such as names, addresses, ages, genders, landline or mobile phone numbers, customer IDs and passwords of all customers using the dental hospital is stored, and automatically for new data. Personal information stored for each ID or CID of the individual user 10 stored in the reservation D/B 31b, which stores all data related to the reservation, and the customer D/B 31a to be updated in the server 30 as The treatment D/B 31c, which stores various contents related to treatment such as treatment details (prosthetics, orthodontics, periodontal, implant, scaling, dental caries treatment, etc.) In connection with the customer D/B (31a) and the medical treatment D/B (31c), the reserve fee for treatment is stored so that the customer can calculate a preliminary estimate for treatment through medical consultation, and when treatment is performed by calculation Estimation D/B (31d) having estimate information, estimate information TRX, and ledger information, and the customer D/B (31a) to calculate in advance how much cost will be incurred, and to prepare the customer for the calculated cost In connection with the customer's birthday, wedding anniversary, etc., the customer's anniversaries recorded in the customer's general information and the consultation date and treatment date related to dental treatment in conjunction with the reservation D/B (31b) are treated in a timely manner without the customer forgetting them In connection with the sending D/B (31e), which notifies through SMS text message through the SMS server, and the customer D/B (31a) and medical information, when a predetermined date (early next month) arrives, the server 30 Insurance D/B (31f), which lists data on patient details, treatment details, and medical expenses while grasping data from the previous month, and stores data that can be reported to the Health Insurance Review and Assessment Service for claims; The expenses incurred in the hospital are divided into expenses and income, and it is organized at a glance so that you can see the expenses and income generated every day. to be able to manage the funds Accounting D/B (31g), Customer D/B (31a), Reservation D/B (31b), Medical Treatment D/B (31c), Sending D/B (31e), Insurance D/B (31f), Reservation rate through Accounting D/B (31g), medical treatment rate according to reservation, statistics on customer treatment compared to estimate, and comparison of the number of treatment cases after sending SMS through SMS management server 33 Statistical D/B (31h) (31h) where statistical data is stored, and employee number, employee name, position, birthday, resident number, HR D/B (31i), which has overall employee data such as phone number, cell phone, address, current place of work, etc., and the representative (director, etc.) Only human beings can make overall system settings (adjustment of insurance fee, increase in employee salary, working status of employees, etc.) It is composed of system setting D/B that enables , number of actions, number of materials, number of drugs, non-insurance fee, disease code, bundle code, message management, etc.

When accessing the server 30 through the Internet network, landline phone 12, or mobile communication phone, an individual connected to the database 31 through the ID and password of the connected individual user 10 or a protocol by CID Data is extracted in connection with the customer D/B 31a, the reservation D/B 31b, and the treatment D/B 31c of the user 10, and the extracted data is automatically roamed to the computer of the attending physician. Data is applied so that the user can consult while viewing all data on the user 10's medical records, treatment status, reservation status, medical pictures, etc., and the data is displayed through the structure window.

And the server 30 is set to be read step by step according to the ID and password of the worker working in the dental hospital in conjunction with each D / B.

In addition, the server 30 forms a network through the computers and LANs of the employees working in the dental hospital, and in a state where the network environment is set, the customer's information and message contents are sent during the phone call or data search. Send it to the staff and share the data through this so that the hospital can work efficiently.

In the server 30, the reservation status board is automatically formed according to the overall schedule of the hospital by interworking with the reservation D/B 31b, and the status board is automatically displayed at a set time through this, daily, weekly, monthly, reservation status is provided so that it can be checked, and the treatment D/B 31c provides treatment details, treatment details SUM, photo information, reception information, detailed information (about actions), and prescription details.

The quotation D/B 31d provides quotation information, quotation information TRX, and ledger information, and the sending information is linked to the customer D/B 31a and reservation D/B 31b, and the SMS management server Through (33), SMS target information is interfaced from the server (30) so that the SMS text can be sent, and data is stored.

The insurance D/B 31f is linked to the customer D/B 31a, the medical treatment D/B 31c, the estimate D/B 31d, etc. It is configured to include data by interfacing from the server 30 such as File, examination request, general specification, illness and disease, medical treatment, memo, and the like.

In addition, the HR D/B 31i provides data such as basic HR information (basic employee information), academic background, family information, salary payment details, and history of previous workplaces to provide rewards and punishments according to employee's attendance, work Changed data is stored so that annual salary and employee assignments can be made according to training, and only the director or the staff designated by the director can read it.

The configuration D/B (31j), the customer D/B (31a), the reservation D/B (31b), the treatment D/B (31c), the estimate D/B (31d), the sending D/B (31e), The basic data of each D/B is stored so that it can be linked with insurance D/B (31f), accounting D/B (31g), statistics D/B (31h) (31h), and personnel D/B (31i). , so that the data needed for hospital operation can be applied immediately by allowing them to be modified so that the work can proceed quickly.

The data provided through each D/B is displayed in a predetermined structure window so that a user (director, doctor, employee, etc.) can conveniently edit, add, delete, etc. The structure of each structure window is described below. As described.

The reservation D/B (31b) is divided into a plurality of windows so that the reservation status for daily, weekly, and monthly can be grasped. The first structure window 40 is formed so that a window for the same status as the date to be opened is opened so that the reservation status of the day can be viewed.

The reservation D/B (31b) is when the attending physician or hospital staff selects a reservation from among the daily, weekly, and monthly, general information and chart number of the reservation, reservation time, doctor in charge, treatment category, reservation date and one side The name and time of the doctor whose working hours are set on the reservation date is displayed, and a second structure window 41 is formed in the lower part to record the medical history of the reservation person.

The customer D/B 31a provides data on new customer registration date, customer name, chart number, date of birth, doctor in charge, treatment classification, customer classification, etc. so that the attending physician or other doctors can see the status of the new customer A third structure window 42 is provided so that it can be uniformly confirmed.

It is connected to the server 30 or phone of the dental hospital through the Internet network, wireline, or wireless phone, so that the customer's ID, password, or CID can be checked and the dental hospital staff can register the customer's data for the customer who visits the hospital. Customer name, resident number, date of birth, cell phone, doctor in charge, main treatment status, disability classification, first visit, last visit, chart number, customer classification, SMS sending classification, receiving status, patient classification, medical insurance information (insured person, union symbol) .

The customer D/B 31a is connected to the server 30 or phone of the dental hospital through the Internet network, wireline, or wireless phone, and the customer D/B 31a confirms the customer's ID and password or CID. Open the member information with ID, password and CID, and open the basic information including the customer's photo, medical treatment details, reservation details, estimate details, photo details, etc. At the same time, a fifth structure window 44 is formed on one side to display the connection status of the CID and the name, phone number, and time of the currently connected customer.

And in the treatment D/B 31c, a table of contents for selecting action bundle, bundle history management, and prescription drug registration is formed at the upper end, and when any one of the contents is selected, the contents of the table of contents are bundled on one side and, when one of the bundles is selected, a sixth structure window 45 in which the contents of the bundle is displayed on one side is formed.

When the attending physician or hospital staff selects the customer's name or chart number in the treatment D/B 31c, the server 30 receives a signal and the customer D/B 31a, the reservation D/B 31b Data on medical history, photo registration, prescription issuance, and reception status are displayed in conjunction with the A treatment history registration field is displayed that includes a field to describe the relevant information and the contents of consultations with customers about which teeth the attending physician directly treated, and the registration field displays the date of treatment, the doctor in charge, cell phone number, age chart number, and patient classification The 7th structure window ( 46) is displayed.

The estimate D/B (31d) determines whether the primary care physician will perform the treatment by letting the customer figure out how much money is spent in a specific treatment section during consultation with the customer, or whether to perform the treatment at the next opportunity Allows the attending physician or hospital staff to check the estimate for treatment cost in advance so that they can select ) in connection with the customer D/B (31a) to enter the customer name, chart number, management number, estimate date and time, doctor in charge, treatment period, treatment category, total amount, discount amount, contract amount, and scheduled deposit date A ninth structure window 48 in which columns are displayed through the window is formed.

In addition, the estimate D/B 31d calculates the treatment amount so that the customer can pay the treatment cost based on the data applied through the estimate information, the estimate information TRX, and the ledger information, and when calculating the treatment amount Insurance benefits (diagnosis fees, medication and injection fees, radiation fees, examination fees, treatment and surgery fees, etc.), non-insurance benefits, other balances, customer deductibles, co-payments, departments, treatment amounts, receivables, receipts, cash or card A tenth structure window 49 is formed so that the deposit amount, the current receivable amount, and the received data are displayed so that the customer can deposit the treatment cost.

The sending D/B 31e is linked with the customer D/B 31a, and in the server 30, a window for inputting customer name, mobile phone, e-mail, chart number, sending type, sending category and sending content, and sending target is formed as an integrated window so that when administrators, attending physicians, and hospital staff send SMS messages through the SMS management server 33 The eleventh structure window 50 is displayed so that the short message can be transmitted integrally.

In the insurance D/B 31f, when a signal requested by the attending physician or a hospital employee is applied to the server 30, the server 30 communicates with the customer D/B 31a and the medical treatment D/B 31c. Type, total medical expenses, claims, co-payments, number of cases, medical expenses per case, and differential fee information (total number of cases, number of days worked, number of doctors, daily average After identifying the number of patients treated, differential dimensions), selection of claim data, the name of the service institution, the sign of the institution, the type of insurer, the treatment room, the file name, and the file serial number, it is automatically signaled to the Medical Insurance Corporation to receive the cost after reviewing it. A thirteenth structure window 52 is displayed so that the

In the accounting D/B 31g, when a signal for requesting accounting data by the director or an employee designated by the director is applied to the server 30, by the signal, the server 30 receives the customer D/B 31a, medical treatment D /B(31c) and Insurance D/B(31f) to identify the data on the hospital's total income and total expenses , are displayed in the order of the customer, and a column is formed where you can enter the account item, summary, quantity, unit price, amount, customer, deposit classification, unreceivable amount, etc. , card deposit, monthly payment, card category, treatment category, and remarks are formed, and on one side of the field, a day view is displayed to determine the amount of deposits and withdrawals, total deposits and withdrawals, cash deposits and credit cards A fourteenth structure window 53 is formed including the receivables status in which information registration and receivables occur to which customers and to what extent total receivables, daily receivables, monthly receivables, and weekly receivables are displayed.

The above Accounting D/B (31g) displays each so that money management, fund status, monthly fund status, and sales status can be checked so that the director can determine whether the hospital's current financial status is in the red or in the operating surplus, and A fifteenth structure window 54 is displayed for displaying the current state of funds so that funds are circulated according to the date of payment of large payments, such as payday, drug payment, rent, and the like.

The personnel D/B 31i applies a signal to the server 30 to open the personnel management data to the server 30 by the manager or an employee who can open data designated by the director, the server 30 in the personnel D/B ( The 16th structure window 55 is formed so that the data stored in 31i) can be grasped in one window for data on basic personnel matters, career matters, academic background matters, and family matters.

The personnel D/B 31i applies a signal to the server 30 so that the director or an employee who can open data designated by the director can grasp the employee's salary details and salary payment status. It is displayed through the 17th structure window 56 so that the details of the monthly salary and monthly salary paid to each employee can be grasped in conjunction with the management data and the accounting management D/B.

The environment setting D/B sets the treatment, income, expenditure, personnel, accounting, SMS management, etc. generated in the hospital of the server 30 by the director or an employee who can open data by designating by the director, and through this, each When doctors and employees consult, the corresponding data is provided through each D/B, and a program additionally applied to the server 30, user tasks, and passwords for opening data of the server 30 , the 18th structure window 57 is displayed so that the existing hospital information can be recorded and changed.

The environment setting D/B (30j) is the name of the disease occurring through consultation, treatment, etc. and the treatment cost (number) for treatment according to the name of the disease, whether the customer visiting the hospital or the customer consulting through the phone is the first visit or the second visit Data on the number of follow-up, actions (tooth treatment, etc.), the number of materials according to treatment, the number of drugs according to treatment, the non-reimbursement fee, etc. are stored, which are provided to each D/B stored in the server 30 to provide a A 19th structure window is formed that adjusts each number so that the employee can calculate the cost necessary for consulting with the customer.

At a predetermined position of the seventh structure window 46 displayed through the treatment D/B 31c, a plurality of tooth shapes are displayed so that the customer can select which tooth to be treated while consulting with the attending physician, and the seventh tooth shape is displayed. When the rescue window 46 is opened, the subject required for the customer is the subject, and when the attending physician selects which treatment to be performed in that subject, a separate pop-up window is opened to provide information on the subject and additional information about treatment. When the content is input and confirmation is selected, the eighth structure window 47 is displayed so that data is input into the seventh structure window 46 .

3 is a flowchart showing a dental hospital operating method according to the present invention. As shown in FIG. 3, if you learn about the process of consulting with the hospital staff or the doctor in charge through the Internet network or the phone, the server 30 When a consultation inquiry is received from the connected individual user 10, the server 30 determines whether the connection is made through the phone or the Internet network, and if the connection is made through the phone, the caller CID ID) in the first step (S10), and if the ID is not extracted through the first step, the second step (S20) of determining whether access is made through the Internet network, the first and second steps (S10) , a third step (S30) of undergoing user authentication to determine whether or not the individual user 10 connected through the phone or Internet network of the individual user 10 authorized through S20) is a member, and the third step (S30) A fourth step (S40) of determining whether or not a new member is a member through step S30, and a customer D/B ( 31a), a fifth step (S50) of retrieving data stored in each D/B in conjunction with the reservation D/B 31b and the medical treatment D/B 31c, and the A sixth step (S60) of displaying the data stored in each D/B on the computer of the employee who initially consults the data of the individual user 10 accessed through the telephone or the Internet network, and through the telephone consultation or the Internet Through the seventh step (S70) and the seventh step (S70) of determining whether the individual user 10 to be consulted through the consulting staff is a medical consultation or a general personal connection and handed over to the person in charge If it is a general personal phone call or connection other than medical consultation, in the eighth step (S80) of connecting to the corresponding person in charge, and if the telephone number or Internet connection determined through the seventh step (S70) is medical consultation, call the doctor or Internet Counseling is connected, and at the same time, through the above steps 5 and 6, phone or Internet The ninth step (S90) of interfacing the data of the accessed individual user 10 to be displayed on the doctor's computer, and the ninth step (S90) of interfacing the data of the individual user 10 interfaced with the doctor in charge In the 10th step (S100) of displaying on the computer of Through the eleventh step (S110) and the eleventh step (S110) of directly recording the data of the individual user 10 and storing the counseling record so that treatment can be performed immediately by examining the record when visiting the hospital in the future After a certain period of time has elapsed after recording the consultation details, the server 30 traces the TCP/IP of the telephone CIP and the Internet to determine whether the connected gate is continuously open or not, whether the doctor is continuously consulting over the phone or the Internet. In the twelfth step (S120) of determining whether the connection is in progress, and the twelfth step (S120), if it is determined that the consultation is in progress, the displayed structure window is continuously opened so that the contents of the consultation can be continuously written. , a 13th step (S130) of determining whether a reservation has been made by recording the reservation date and time so that the individual user 10 who has consulted can receive dental treatment by connecting with a nurse or staff working in the general affairs department when the consultation is finished; A fourteenth operation in which the data recorded in the customer D/B 31a can be stored in the state where the consultation is finished and the reservation is completed, and new data is stored in the customer D/B 31a by updating the existing data If the individual user 10 made a reservation to receive dental treatment through steps S140 and the 13th step S130, the contents are registered in the reservation D/B 31b, and the personal user ( 10) performs a 15th step (S150) of registering the reservation status such as the date and time so that the patient can receive treatment.

In addition, if the individual user 10 and the doctor in charge consult and make a reservation to receive dental treatment according to the consultation, the server ( 30) notifies the SMS text through the mobile communication terminal 13 of the personal genetics to receive treatment on the reserved date, and records the data of the individual user 10 or the staff working in the hospital, respectively, to the customer D/B (31a) and system setting D/B, when changes occur in the hospital, the corresponding structure window is opened, and the director or an employee designated by the director reads the data and records and saves the changes.

When a call is received from the individual user 10, the server 30 tracks the phone CID of the individual oil field so that the customer information can be automatically identified and actively dealt with, and the corresponding data is stored in the computer of the first counselor and the doctor in charge Display.

Customer information is displayed on the first counselor's computer through the CD, and when an incoming call is interfaced to the doctor in charge, the data displayed on the initial counselor's computer is automatically roamed to the doctor's computer.

In addition, when the first counselor interfaces a phone call with the doctor in charge, two-way communication is made possible for messages between users via LAN, so that the data is interactively interfaced so that the personal user 10 can immediately answer the question asked, and the personal user (10) Except for the person designated by the president among the first counselor and the doctor in charge, the D/B for insurance claims, accounting, statistics, personnel, and environment settings containing management business data cannot be viewed, and the staff designated by the president and the person in charge Only doctors are allowed to read each D/B on a limited basis.

The server 30 sends the birthday, wedding anniversary, treatment date, treatment time, etc. based on the data stored in the customer D/B 31a and the reservation D/B 31b through the SMS management server 33 ), the SMS text is applied to the user's mobile communication terminal 13 to prevent the individual user 10 from forgetting about a specific date, and the sent data is stored in the sending D/B 31e.

The server 30 automatically converts the reservation status board according to the pre-registered hospital schedule, such as all closures, morning closures, and afternoon closures, so that the dental hospital's business can proceed efficiently.

The operational effects of the integrated management operating system and method for efficient business processing of a dental hospital according to the present invention configured as described above will be described as follows.

First, when a customer connects to make a dental consultation or reservation using a genetic telephone, mobile communication terminal 13, or personal computer 11, the server 30 determines whether the connection is made through the Internet network or the telephone. .

When the customer wants to consult using the mobile communication terminal 13 or the landline phone 12, the server 30 tracks the CID based on the customer's phone number.

The CID identifies whether the customer's phone number matches the customer's phone number stored in the customer D/B 31a, determines whether it is an existing customer or a new customer, and displays the data so that the first customer can understand information about the customer. displayed through

The data displayed through the structure window is opened to the first counselor's computer. At this time, the location of the initial counselor is based on the extension number, and the data is opened to the corresponding computer.

When the data is opened to the first counselor who is the in-house user, the counselor changes the attending physician while talking with the customer, or if the call is made for personal business rather than the counseling call, the person who corresponds to the general business At this time, if data exists in customer D/B (31a), turn off the displayed rescue window and connect the call to the person in charge. If data does not exist, connect the call immediately. to be done

And when a customer calls to make a consultation or reservation change or a new reservation, in the case of consultation, the attending physician checks whether the treatment is in time or not, and checks whether the current attending physician is in treatment or not, and communicates with the customer Connect it so you can do it.

At this time, there is a case of interfacing the data displayed to the initial counselor to the attending physician. In this case, the data interface is a server ( In 30), the currently displayed data is recognized as an interface to the selected primary care physician and the corresponding data is interfaced to the attending physician's computer. .

Based on the data opened through the fifth rescue window 44, the attending physician shows how much dental treatment the customer has received, what kind of treatment the customer has received before making the phone call, and if the doctor does not visit the hospital before making the phone call, but only has a phone consultation. First, figure out what you were talking about.

In the state that the dental care and consultation record of the telephone counselor is checked based on the data stored in the customer D/B 31a, the attending physician has a telephone conversation with the telephone counselor and provides information on the matters necessary for the customer to the fifth Counseling is conducted through the rescue window 44, and important matters among the ongoing consultations are written in the remarks column so that the current customer can know which side of the treatment, such as treatment, prosthesis, etc., even if others see it.

In addition, in order to describe which tooth from among the customer's teeth to be treated and which of the previously treated teeth has deteriorated during the phone treatment, a tooth is selected with the 7th rescue window 46 open.

When a tooth is selected through the seventh structure window 46, a separate window (eighth structure window 47) for inputting data on which type of tooth is the selected tooth and what kind of treatment is to be performed according to the type When this open and input of the selected tooth data is completed, the data input through a separate window is displayed in the seventh structure window 46 .

The data entered during telephone consultation with the customer is stored in the treatment D/B (31c), and if the customer visits the hospital later, what information was discussed before the visit is provided by the treatment D/B (31c). 7 The consultation contents are displayed through the structure window (46).

In addition, if the above customer wants to visit the hospital for medical treatment after making a phone consultation, first determine the best time for the customer's time, find out the time of the attending physician or specialist, and make a reservation at the desired time In this case, if the customer selects a desired date through the first structure window 40, the reservation status of other dates in the week including the selected date is displayed.

Displaying the date of the week including the date when the customer has selected the desired date is to recommend another date to make the reservation if the customer's desired date is full.

In addition, if the customer selects the date when the time is empty on the desired date, as shown in the second structure window 41, a field is displayed so that a reservation can be made on the reservation date corresponding to that date, and At the same time, the name and time of the doctor working that day is displayed on one side of the field where the details of the reservation can be written. Write it down.

In addition, there is a slight difference between making a reservation as to whether the customer is an existing customer or a new customer. In the case of an existing customer, the reservation is made according to the date and time desired by the customer, but in the case of a new customer, the reservation is made by phone. It is classified according to whether it is a customer or a customer who visits the hospital to make a reservation.

First, in the case of only making a reservation among new customers, first write the customer's name and time on the reservation list, write it in the reservation status column, and fill in the customer's basic data. ), and when you visit the hospital later, you create detailed personal details and update the data about the customer.

And, when the customer visits the hospital and makes a reservation, the data of the new customer making the reservation is inputted and stored in the customer D/B 31a, and the detailed information of the customer is displayed in the fifth structure window 44 and The same applies.

In the state in which the input of the customer's personal details is completed, the customer's reservation is continuously made according to the reservation status displayed on the first structure window 40 and the second structure window 41, and detailed information about the reservation is described above. It proceeds in the same way as mentioned.

And when a new customer is received from the customer D/B 31a as described above, the third structure window 42 is displayed on the server 30 by interlocking with the customer D/B 31a on which date the customer received the new customer. It is displayed through the hospital so that the in-house user 32 (staff, doctor, director, etc.) can see it.

After the customer makes a reservation and visits the hospital on the reserved date for medical consultation, it is displayed on the fifth structure window 44 as to which treatment will be performed. ), which can be entered immediately by selecting the attending physician according to the contents stored in the It is displayed through the sixth structure window 45 .

Through the 6th, 7th, and 8th rescue windows, if the customer's teeth are treated while the customer's treatment and corresponding actions are selected, it is possible to understand in advance how much it will cost, so that the customer can pay for the treatment cost in advance. At this time, the estimate is displayed through the ninth structure window 48 so that the customer can immediately know this by selecting the relevant treatment subject, treatment tooth, and action on treatment tooth, and through this, the cost can be known. do.

If the customer wants to receive treatment with the payment in advance in the state where the estimate has been calculated for the above cost, the cost to be incurred in the future is received, and the received contents are stored in the customer D/B (31a) In the future, it is possible to determine whether the customer is in a state of non-payment or full payment of the payment, and at this time, the receipt is also entered into the treatment cost through the 10th structure window 49 and sent to the customer D/B (31a). Save.

And on the basis of the data stored in the customer D/B (31a) and the reservation D/B (31b), the customer sends a text message to congratulate the birthday and the wedding anniversary on a predetermined date in advance using data on the customer's birthday, wedding anniversary, etc. To provide a higher level service to the customer and to make a reservation in advance by sending it to the mobile communication terminal 13 or informing the customer in advance that it is the day of visiting the hospital and receiving treatment because the customer has a reservation on a certain date and time to check in advance for customers who are unable to visit the hospital on that date and postpone them to another date, so that other customers who visit the hospital during the non-expense hours can be immediately consulted and treated. This can prevent the treatment time and consultation time from being pushed back.

In addition, since it is possible to know in advance how long it takes for a patient to receive treatment by a reserved customer, the inconvenience of regular customers who visit the hospital waiting for a long time can also be eliminated. .

As described above, the SMS management server 33 informs customers of reservations and anniversaries through SMS text messages, thereby recognizing that a higher level of service is being provided from customers, and at the same time canceling a medical appointment. Since it is grasped in advance, it is possible to smoothly operate the hospital, and these SMS texts are sent to the server 30 through the 11th rescue window 50 shown in FIG. 2K and the 12th rescue window 51 shown in FIG. 2L. In the case of automatically sending and automatically sending texts, texts are sent in conjunction with the data of the customer D/B (31a) and the reservation D/B (31b).

As mentioned above, data on treatment, treatment, and receipt occurring in the hospital are managed separately, which prohibits general staff or doctors from directly modifying, adding, and deleting data, so that the same data can be shared throughout the hospital. will be.

In addition, among the charges for medical consultation and treatment provided to the above customers by the director or an employee designated by the director, the cost borne by the customer and the cost charged to the Medical Insurance Corporation are divided. Insurance data is managed through the thirteenth structure window 52 shown in FIG. 2M so that items and lists for which expenses are charged to the insurance corporation can be separately added, modified, and deleted.

As shown in the drawing, the thirteenth structure window 52 can be broadly divided into insurance report data, insurance report data status, and insurance claim. Since the specific items and actions specified are commonly known, it is not mentioned in this specification, and if insurance claims are explained through the insurance report data and the status of the insurance report data, the cost to be charged is different for each customer. The cost incurred by each customer and the cost to be billed to the Medical Insurance Corporation according to the cost, self (customer) payment, number of occurrences, and medical cost per case are calculated, and data to be reported to the Medical Insurance Corporation are generated through this calculation. Charges are made through the prescribed form required by the Corporation.

In addition, for the expenses reported to the Medical Insurance Corporation, the details are released separately so that the reported details can be managed in writing to compensate for data loss in the future.

As shown in the drawing, as shown in the drawing, the details of the reported expenses are outputted so that aggregate tables, data, labels, and invoices can be printed, so that when managing in writing, all data corresponding to the report is output so that individual files can be managed collectively In addition, by outputting only newly generated data and managing it in writing, the written file is managed more conveniently.

In addition, the director or the director designates and manages the income and expenses incurred in the hospital among the employees who can read the data. In the case of renting a building or renting a building, all expenses incurred in the hospital, such as rent, electricity, water tax, sewage tax, and other miscellaneous expenses, and expenses for medicines, treatment tools, and staff salaries, etc. In order to make it easy to recognize all the income generated, and in this specification, the 14th structure window 53 shown in FIG.

The fourteenth structure window 53 is designed to enable the identification of expenses for daily or monthly expenses and income, so that daily or monthly expenses can be grasped.

In addition, most of the receivables status is a part of dental treatment, and a predetermined cost must be deposited at the time of treatment with respect to the cost incurred when performing predetermined treatment at the time of treatment, but if the predetermined cost is not deposited The remaining portion is accrued as receivables, and when the cost is paid in full, the item for the cost is excluded from the receivables status.

The director or the manager who directly manages the operation of the hospital can read the data on the money management of the Accounting D/B (31g). It is confirmed through the fifteenth structure window 54 shown in FIG. 2o to make it more smooth.

The 15th structure window 54 is configured to check fund management, fund status, monthly fund status, and sales status as shown in FIG. 2o. , summary, amount, business partner, chart number, and fund management can be set for a certain period and the status of deposits and withdrawals made during that period can be checked. Details of subject, account subject, summary, amount, customer, exchange, etc. are displayed collectively.

If any one of the contents displayed collectively is selected, the contents are displayed so that modifications can be made, and the contents can be corrected or deleted.

The fund status, monthly fund status, and sales status are also formed in the same configuration as the money management, so if you read the data from the manager or an employee designated by the manager, you can check each content as described above.

In addition, the data of the personnel D/B 31i can be viewed from the director or from among the staff designated by the director (in-house user 32). Since the contents are included, this data can only be viewed by a specific person at the hospital, and the data to be viewed can be viewed through each ID and password stored in the environment setting D/B 31j, which will be described in detail below. to decide

2p in the case of modifying data on a specific employee or entering new employee data, and deleting data of employees and doctors who have left the hospital As shown in , the corresponding action is performed through the 16th structure window 55 .

At this time, the matters displayed through the 16th structure window 55 include basic matters, career matters, academic background, and family matters of doctors and staff, and in the above matters, the director or an employee designated by the director wants to view the 16th structure When selecting from the menu formed at the top of the window 55, it is opened as shown in FIG. 2p, and when basic personnel is selected, data about it is opened.

The data is open to the contents of the doctor or staff, at this time, only the basic information of the doctor or staff is read.

At this time, as shown in the drawing, the retrieved data includes employee code, name, employee classification, date of entry, resident number, date of birth, chair in charge, departure date, phone number, cell phone, extension number, reinstatement date, e-mail, computer name, In the case of a doctor, the license number, job title, address, department, employee classification (or part-time) management level, zip code, address, and street address are displayed. Then, the contents described above including contents overlapping with the selected contents are displayed.

If you select career information, educational background, and employee information while selecting the doctor or employee, details about the name of the hospital where the selected doctor or employee worked, training, etc. are displayed. Also, family information is displayed in detail. For example, in the family information, the details of mother, father, younger brother, older brother, and grandfather are displayed so that the family environment of the selected doctor or staff can be known.

And if you want to see the salary of the selected employee, it is displayed through the 17th structure window 56 as shown in FIG. 2q. Also, as described above, data is opened only to the manager or the staff selected by the director, and the open data As shown in the 17th structure window 56, the overall salary details are displayed, and detailed items of the paid salary are displayed when the salary payment status is selected.

If the above salary details registration is selected, if you select the employee code of a newly joined employee or an existing employee through the 17th structure window 56, the details are displayed. The amounts for position allowances, other allowances, unpaid monthly payments, income tax, resident tax, national pension, medical insurance, employment insurance, and other deductions are displayed.

Reservation management, customer management, medical treatment management, estimate management, dispatch management, medical insurance, accounting management, statistics displayed through each rescue window (first rescue window 40 to 17th rescue window 56) as described above Extracts data required for management, personnel management, etc., displays the extracted data, and at the same time calculates, compares, and judges data input through each rescue window (the first rescue window to the 17th rescue window 56) When upgrading a program supporting a series of actions or partially deleting an existing program or upgrading a program is required, a predetermined program operated in the server 30 is arranged through program registration.

And when user business registration is selected through the 18th structure window 57, data about employee number, name, grade, program, usage right, remark, etc. is outputted, as shown in FIG. 2r, for the selected user business registration In a separate column, the employee number, name, grade, program code, and program name are displayed to provide an area that can be viewed by doctors or employees, and the name of the doctor or employee who manages the provided area is displayed so that the overall system to enable efficient operation.

In the case of estimating the cost through the ninth rescue window 48, the cost estimate is made through the ninth rescue window 48 in a state in which a predetermined amount of treatment provided to a customer visiting the hospital is pre-calculated in advance, and medical treatment Expenses reported to the insurance company

In the case of calculating the remaining costs except for expenses reported to the Medical Insurance Corporation, as shown in FIG. 2S , displayed through the 19th rescue window 58 and displayed through the 19th rescue window 58 are wounded and sick Code, basic fee, first-time staff, act, material, drug, and non-reimbursement are displayed.

As shown in Fig. 2s, the morbid code is a treatment that is generated according to medical consultations for weak neoplasms of the facial bone, benign oral neoplasms, benign vegetative organisms of the submaxillary bone, amygdala, edentulous teeth, excessive teeth, tooth size abnormalities, etc. By assigning codes to items, data is managed through items or groups.

When the data is stored in the environment setting D/B and the director or an employee designated by the director wants to read it, the server 30 checks it and displays it through the 19th structure window 58 .

In addition, although not shown in the drawing, the basic number, the initial number of operations, the number of actions, the number of materials, the number of drugs, and the non-reimbursement fee are divided, and these can be selected and checked as needed.

The basic price is displayed separately for those that are covered by medical insurance and those that are not, and the initial starting price is displayed so that the amount and the amount can be adjusted when the amount changes.

When the number of actions is determined for a certain part and how to treat it through medical consultation, each item is set for the treatment action, and the cost is calculated for the action according to the doctor's treatment through the set item and applied basically do.

For example, if it is assumed that the customer receives both dental caries treatment and neurological treatment, the cost of the caries treatment and the nerve treatment are set separately, and through this, the cost of the treatment and the materials used in the treatment and When requesting payment to the customer, including the cost of the drug, the customer is asked to pay the customer's cost after knowing in advance how much the customer will bear and how much the Medical Insurance Corporation will pay. ask for payment

Then, the customer pays only the cost that the customer has to pay, excluding the cost paid by the Medical Insurance Corporation.

In addition, in the case of the cost of materials, the cost of treatment materials (items used directly for treatment) and auxiliary treatment materials (articles not directly used for treatment) consumed while performing treatment through the doctor is calculated in advance and the customer It is applied as basic data for billing the cost upon completion of treatment.

In the case of the above treatment, a drug is used separately from the treatment material. In this case, the drug manages data by dividing it into what is used for treatment and what is used as an auxiliary during treatment, and determines how much the customer will pay through the divided data It is used as basic data for the drug, and when the price of a drug changes, it is configured so that the changed drug can be selected and the cost can be corrected, deleted, or added, and it is not shown in a separate drawing.

When treating a customer's teeth through the above treatment, when calculating the amount of treatment cost to be borne by the customer as mentioned above, in the case of separately managed non-insurance fees that are not covered by insurance It is used as basic data to help customers understand how much money they have to pay.

And, among the expenses to be borne by the customer, the non-insurance part is managed separately, so when the doctor consults with the customer, he/she reports this when explaining to the customer the part that can receive insurance benefits and if he/she does not receive insurance benefits It can be used as a basic data.

When used as the above basic data, it becomes the data standard for doctors or staff to explain to customers what non-payable items are while looking at the data. There is this.

10: personal user 11: personal computer
12: landline phone 13: mobile communication terminal
20: telephone company 30: server
31: Database 31a: Customer D/B
31b: Reservation D/B 31c: Treatment D/B
31d: Quote D/B 31e: Send D/B
31f: Insurance D/B 31g: Accounting D/B
31h : Statistics D/B 31i : Personnel D/B
31j: Environment setting D/B 32: In-house user
33: SMS management server 40: first structure window
41: second structure window 42: third structure window
43: fourth structure window 44: fifth structure window
45: 6th structure window 46: 7th structure window
47: the eighth rescue window 48: the ninth rescue window
49: the 10th rescue window 50: the 11th rescue window
51: the 12th rescue window 52: the 13th rescue window
53: the 14th rescue window 54: the 15th rescue window
55: 16th rescue window 56: 17th rescue window
57: the 18th rescue window 58: the 19th rescue window

Claims (40)

After accessing a website that provides predetermined content online through the Internet network, entering the ID and password of the individual user 10 to authenticate the user, personal data is stored so that the individual user 10 can provide a desired dental consultation. A personal computer (11) to interface with,
A personal communication terminal (wired phone 12), a mobile communication terminal (cellular) that interfaces a phone number so that a dental consultation can be performed by connecting through the general landline phone 12 or mobile communication without accessing the personal computer 11 phone, PCS phone) (including 13) and
The counselor provides data according to the user ID and pass number or CID (Caller id) of the user accessing through the telephone office (including landline phone 12 and mobile communication network) 20 using the Internet network or personal communication terminal. A server 30 that applies data to the computer of
A database 31 storing the dental hospital medical records of the individual user 10 and information of the individual user 10 connected through the phone and the Internet network authorized through the server 30;
In-house users (32) connected to each director's office, reception room, filming room, medical treatment room, data room, and administrative department, etc. to read or automatically roam the medical records of individual users (10) interfaced through the telephone office 20 or the Internet network Dental hospital operating system, characterized in that it comprises. According to claim 1,
The database includes: a customer D/B (31a) in which general information such as names, addresses, ages, genders, landline or mobile communication phone numbers, customer IDs and passwords of all customers using the dental hospital is stored;
Reservation D/B (31b) for storing all data related to reservation so as to be automatically updated in the server 30 for new data;
Treatment details of the individual user 10 (prosthetics, orthodontics, periodontal, implant, scaling, dental caries treatment, etc.) , medical treatment D/B (31c) in which various contents related to treatment such as medical pictures and consultation contents are stored;
In conjunction with the customer D/B 31a and the medical treatment D/B 31c, a preliminary fee for treatment is stored so that the customer can calculate a preliminary estimate for treatment through medical consultation, and it is treated by calculation. Estimation D/B (31d) having estimate information, estimate information TRX, and ledger information so that the customer can prepare in advance for the amount of cost incurred;
In connection with the customer D/B (31a), anniversaries recorded in the customer's general information, such as the customer's birthday, wedding anniversary, etc. Sending D/B (31e) that informs you via SMS text message via SMS management server (33) so that you can receive treatment in a timely manner without forgetting this;
When a predetermined date (the beginning of the next month) comes in connection with the customer D/B 31a and medical information, the server 30 lists the data on patient details, treatment details, and treatment expenses while grasping the data for the previous month Insurance D/B (31f), where data for reporting to the Health Insurance Review and Assessment Service and making a claim are stored;
The expenses incurred in the dental hospital are divided into expenses and income, and the expenses and income generated every day are clearly arranged at a glance, and the statistics for each title, date, and month are checked and at the same time, the dental hospital Accounting D/B (31g) to enable management of funds generated in
Through the above customer D/B(31a), reservation D/B(31b), medical treatment D/B(31c), dispatch D/B(31e), insurance D/B(31f), accounting D/B(31g) Statistics D/B (31h) (31h) for storing data of all statistics generated in dental hospitals, such as reservation rate, treatment rate according to reservation, statistics of customer treatment compared to estimate, and comparison of the number of treatment cases after sending SMS;
Personnel D/ that has overall employee data such as employee number, employee name, position, birthday, resident number, phone number, mobile phone number, address and current place of business so that the personnel data of the employees working at the dental hospital can be managed uniformly. B(31i); and
Including the representative (director, etc.) who determines the overall operation of the dental hospital and the direction of its operation, only a few people recognized by the representative set the overall system (adjustment of insurance fees, increase in employee salaries, working conditions of employees, etc.) Prescription drug, basic fee, seconds, re-start price, act fee, material fee, drug fee, non-insurance fee, disease code, bundle code, message management, etc. required by each D/B. Dental hospital operating system, characterized in that it comprises a system setting D / B to enable. According to claim 1,
When accessing the server 30 through the Internet network, landline phone 12, or mobile communication phone, an individual connected to the database 31 through the ID and password of the connected individual user 10 or a protocol by CID Data is extracted in connection with the customer D/B 31a, the reservation D/B 31b, and the treatment D/B 31c of the user 10, and the extracted data is automatically roamed to the computer of the attending physician. A dental hospital operating system, characterized in that the data is displayed through the structure window by applying the data so that the user can consult while viewing all data about the user's (10) medical records, treatment status, reservation status, medical photos, etc. According to claim 1,
Dental hospital operating system, characterized in that the server 30 is set to be read step by step according to the ID and password of the worker working at the dental hospital in conjunction with each D/B According to claim 1,
The server 30 forms a network through the computer and LAN of the employees working in the dental hospital, and the employee who wants to send the customer's information and message content during the phone call or data search in a state where the network environment is set by sending it to
A dental hospital operating system that allows data to be shared. According to claim 1,
In the server 30, the reservation status board is automatically formed according to the overall schedule of the hospital by interworking with the reservation D/B 31b, and the status board is automatically displayed at a set time through this, daily, weekly, monthly, reservation status Dental hospital operating system, characterized in that it provides to confirm. 3. The method of claim 2,
The treatment D/B (31c) is a dental hospital operating system, characterized in that it is composed of treatment history, treatment history SUM, photo information, reception information, detailed information (for actions), and prescription history. 3. The method of claim 2,
The estimate D/B (31d) is a dental hospital operating system, characterized in that it comprises estimate information, estimate information TRX, and ledger information. 3. The method of claim 2,
The sending information is characterized in that the data is stored by interfacing the SMS target information from the server 30 so that the SMS text can be sent in conjunction with the customer D/B 31a and the reservation D/B 31b. hospital operating system. 3. The method of claim 2,
The insurance D/B (31f) is linked with the customer D/B (31a), the medical treatment D/B (31c), the estimate D/B (31d), etc. A dental hospital operating system, characterized in that it is configured to include data by interfacing from the server 30 such as file, examination request, general specification, illness and disease, medical treatment, memo, and the like. 3. The method of claim 2,
The HR D/B (31i) provides data such as basic HR information (basic employee information), academic background, family information, salary payment details, and history of previous workplaces to provide rewards and punishments according to employee's attendance, working years A dental hospital operating system that allows you to set annual salary and staff according to your needs. 3. The method of claim 2,
The configuration D/B (31j), the customer D/B (31a), the reservation D/B (31b), the treatment D/B (31c), the estimate D/B (31d), the sending D/B (31e), The basic data of each D/B is stored so that it can be linked with insurance D/B (31f), accounting D/B (31g), statistics D/B (31h) (31h), and personnel D/B (31i). , a dental hospital operating system, characterized in that it can be modified. 3. The method of claim 2,
The reservation D/B (31b) is divided into a plurality of windows so that the reservation status for daily, weekly, and monthly can be grasped. A dental hospital operating system, characterized in that the window for the same status as the date is opened, and the first structure window 40 is displayed so that the reservation status of the day is displayed. 3. The method of claim 2,
The reservation D/B (31b) is when the attending physician or hospital staff selects a reservation from among the daily, weekly, and monthly, general information and chart number of the reservation, reservation time, doctor in charge, treatment category, reservation date and one side A dental hospital operating system, characterized in that the name and time of the doctor whose working hours are set on the reservation date is displayed, and a second structure window 41 in which the medical history of the reservation is recorded is displayed at the lower end. 3. The method of claim 2,
The customer D/B 31a provides data on new customer registration date, customer name, chart number, date of birth, doctor in charge, treatment classification, customer classification, etc. so that the attending physician or other doctors can see the status of the new customer Dental hospital operating system, characterized in that the third structure window 42 is displayed so as to uniformly confirm the. 3. The method of claim 2,
It is connected to the server 30 or phone of the dental hospital through the Internet network, wireline, or wireless phone, so that the customer's ID, password, or CID can be checked and the dental hospital staff can register the customer's data for the customer who visits the hospital. Customer name, resident number, date of birth, cell phone, doctor in charge, main treatment status, disability classification, first visit, last visit, chart number, customer classification, SMS sending classification, receiving status, patient classification, medical insurance information (insured person, union symbol) . dental hospital operating system. 3. The method of claim 2,
The customer D/B 31a is connected to the server 30 or phone of the dental hospital through the Internet network, wireline, or wireless phone, and the customer D/B 31a confirms the customer's ID and password or CID. Open the member information with ID, password and CID, and open the basic information including the customer's photo, medical treatment details, reservation details, estimate details, photo details, etc. Dental hospital operating system, characterized in that the fifth structure window 44 for displaying the connection status of the CID and the name, phone number, and time of the currently connected customer is displayed on one side at the same time so that it can be confirmed. 3. The method of claim 2,
In the treatment D/B 31c, a table of contents for selecting action bundle, bundle history management, and prescription drug registration is formed at the upper part, and when any one of the contents is selected, the contents of the table of contents are displayed in a bundle form on one side. A dental hospital operating system, characterized in that, when one of the bundles is selected, a sixth structure window 45 in which the contents of the bundle is displayed on one side is displayed. 3. The method of claim 2,
When the attending physician or hospital staff selects the customer's name or chart number in the treatment D/B 31c, the server 30 receives a signal and the customer D/B 31a, the reservation D/B 31b Data on medical history, photo registration, prescription issuance, and reception status are displayed in conjunction with A treatment history registration field is displayed that includes a field to describe the relevant information and the contents of consultations with customers about which teeth the attending physician directly treated, and the registration field displays the date of treatment, the doctor in charge, mobile phone number, age chart number, and patient classification The 7th structure window ( 46) is a dental hospital operating system, characterized in that it is displayed. 3. The method of claim 2,
The estimate D/B (31d) determines whether the primary care physician will perform the treatment by letting the customer figure out how much money is spent in a specific treatment section during consultation with the customer, or whether to perform the treatment at the next opportunity Allows the attending physician or hospital staff to check the estimate for treatment cost in advance so that they can select ) in connection with the customer D/B (31a) to enter the customer name, chart number, management number, estimate date and time, doctor in charge, treatment period, treatment category, total amount, discount amount, contract amount, and scheduled deposit date A dental hospital operating system, characterized in that a ninth structure window (48) is formed in which the column is displayed through the window. 3. The method of claim 2,
The estimate D/B 31d calculates the treatment amount so that the customer can pay the treatment cost based on the data applied through the estimate information, the estimate information TRX, and the ledger information, and when calculating the treatment amount Insurance benefits (diagnosis fees, medication and injection fees, radiation fees, examination fees, treatment and surgery fees, etc.), non-insurance benefits, other balances A dental hospital operating system, characterized in that the deposit amount, the current receivable amount, and the received data are displayed, and the tenth structure window (49) is displayed so that the customer can deposit the treatment cost. 3. The method of claim 2,
The sending D/B 31e is linked with the customer D/B 31a, and in the server 30, a window for inputting customer name, mobile phone, e-mail, chart number, sending type, sending category and sending content, and sending target is formed in one piece, so that when managers, attending physicians, and hospital staff send SMS messages, the recipients are organized according to the type of sending (birthday, marriage, medical treatment, etc.) Dental hospital operating system, characterized in that the 11th rescue window (50) is displayed so that. 3. The method of claim 2,
In the insurance D/B 31f, when a signal requested by the attending physician or a hospital employee is applied to the server 30, the server 30 communicates with the customer D/B 31a and the medical treatment D/B 31c. Type, total medical expenses, claims, co-payments, number of cases, medical expenses per case, and differential fee information (total number of cases, number of days worked, number of doctors, daily average After identifying the number of patients treated, differential dimensions), selection of claim data, the name of the service institution, the sign of the institution, the type of insurer, the treatment room, the file name, and the file serial number, it is automatically signaled to the Medical Insurance Corporation to receive the cost after reviewing it. A dental hospital operating system, characterized in that the thirteenth rescue window 52 is displayed to be able to do so. 3. The method of claim 2,
In the accounting D/B 31g, when a signal for requesting accounting data by the director or an employee designated by the director is applied to the server 30, by the signal, the server 30 receives the customer D/B 31a, medical treatment D /B(31c) and Insurance D/B(31f) to identify the data on the hospital's total income and total expenses , are displayed in the order of the customer, and a column is formed where you can enter the account item, summary, quantity, unit price, amount, customer, deposit classification, unreceivable amount, etc. , card deposit, monthly payment, card category, treatment category, and remarks are formed, and on one side of the field, a day view is displayed to determine the amount of deposits and withdrawals, total deposits and withdrawals, cash deposits and credit cards The 14th structure window 53 is displayed, which includes information registration and the receivables status that displays the total receivable amount, daily receivable amount, monthly receivable amount, weekly receivable amount, to which customer and to what extent Characterized by the dental hospital operating system. 3. The method of claim 2,
The above Accounting D/B (31g) displays each so that money management, fund status, monthly fund status, and sales status can be checked so that the director can determine whether the hospital's current financial status is in the red or in the operating surplus, and A dental hospital operating system, characterized in that the 15th structure window 54 for displaying the current status of funds is displayed so that the funds are circulated according to the date of payment of large payments, such as payday, drug payment, rent, and the like. 3. The method of claim 2,
The personnel D/B 31i applies a signal to the server 30 to open the personnel management data to the server 30 by the manager or an employee who can open data designated by the director, the server 30 in the personnel D/B ( A dental hospital operating system, characterized in that the 16th structure window 55 is displayed so that the data stored in 31i) can be grasped in one window for data on personnel matters, career matters, academic background matters, and family matters. 3. The method of claim 2,
When the human resources D/B 31i applies a signal to the server 30 so that the director or an employee who can open data designated by the director can grasp the employee's salary details and salary payment status, the server 30 is HR Dental hospital operating system, characterized in that it is displayed through the 17th structure window (56) so that the details of the monthly salary and monthly salary paid to each employee can be grasped in conjunction with the management data and the accounting management D/B. 3. The method of claim 2,
The environment setting D/B (30j) sets the treatment, income, expenditure, personnel, accounting, SMS management, etc. generated in the hospital of the server 30 by the director or an employee who can open data by designating it by the director. When each doctor or employee consults, the corresponding data is provided through each D/B, and programs additionally applied to the server 30, user tasks, and data of the server 30 are opened. A dental hospital operating system, characterized in that the 18th rescue window 57 is displayed so that passwords, existing hospital information, etc. can be recorded and changed. 3. The method of claim 2,
The environment setting D/B (30j) is the name of the disease occurring through consultation, treatment, etc. and the treatment cost (number) for treatment according to the name of the disease, whether the customer visiting the hospital or the customer consulting through the phone is the first visit or the second visit Data on the number of follow-up, actions (tooth treatment, etc.), the number of materials according to treatment, the number of drugs according to treatment, the non-reimbursement fee, etc. are stored, which are provided to each D/B stored in the server 30 to provide a A dental hospital operating system, characterized in that the 19th rescue window is displayed for adjusting each number so that the employee can calculate the cost required when consulting with the customer. 20. The method of claim 19,
At a predetermined position of the seventh structure window 46 displayed through the treatment D/B 31c, a plurality of tooth shapes are displayed so as to select which of the customer's teeth to be treated while consulting with the attending physician. Dental hospital operating system. 20. The method of claim 19,
When the 7th rescue window 46 is opened, the subject required for the customer is the subject, and when the attending physician selects which treatment to be performed in that subject, a separate pop-up window is opened to add additional treatment subjects and treatments. Dental hospital operating system, characterized in that the eighth structure window (47) is displayed so that data is input into the seventh structure window (46) when the contents of the items and the like are input and confirmation is selected. In the management method of a dental hospital,
When a consultation inquiry is received from the individual user 10 connected to the server 30, the server 30 determines whether it is connected through the phone or the Internet network, and when connected through the phone, the CI of the phone Step 1 to identify CID (Caller ID)
system (S10);
a second step (S20) of determining whether the user has accessed through the Internet network if the CD is not extracted through the first step (S20);
A third step through user authentication to determine whether or not the individual user 10 accessed through the phone or Internet network of the individual user 10 authorized through the first and second steps S10 and S20 is a member step (S30);
a fourth step (S40) of determining whether or not a new member is a member through the third step (S30);
If the individual user 10 is not a new member but an existing customer, the customer D/B 31a is linked with the customer D/B 31a, the reservation D/B 31b, and the medical treatment D/B 31c. a fifth step of retrieving data stored in each D/B (S50);
A sixth step (S60) of displaying the data stored in each D/B on the computer of the employee who first consults the data of the individual user (10) connected through the Internet network or the telephone received from the individual user (10);
a seventh step (S70) of determining whether the individual user 10 who consults through the telephone consultation or an employee who consults through the Internet is a medical consultation or a general personal connection, and decides to hand it over to the person in charge;
an eighth step (S80) of connecting to the corresponding person in charge if it is a general personal phone call or connection rather than a medical consultation through the seventh step (S70);
If the telephone number or Internet connection determined through the seventh step (S70) is medical consultation, a telephone or Internet consultation is connected to the doctor, and the individual user (10) who has connected to the telephone or the Internet through the fifth and sixth steps a ninth step of interfacing the data of ) to be displayed on the doctor's computer (S90);
a tenth step (S100) of displaying the data of the individual user (10) interfaced through the ninth step (S90) on the doctor's computer;
Medical consultation is conducted while the data interfaced to the doctor in charge through step 10 is displayed on the doctor's computer, and the matter that occurs during medical consultation is directly recorded by the doctor in charge in the data of the individual user (10). an 11th step (S110) of storing the counseling record so that treatment can be performed immediately by examining the record when visiting the hospital;
After a certain period of time has elapsed after recording the contents of the consultation through the 11th step (S110), the server 30 traces the telephone CIP and TCP/IP of the Internet to determine whether the doctor is continuously consulting through the phone or the Internet. a twelfth step (S120) of determining whether the gate is continuously in an open state and determining whether it is being accessed;
If it is determined that counseling is in progress in the 12th step, the displayed structure window is continuously opened so that the counseling contents can be continuously written, and when the counseling is finished, it is connected to a nurse or an employee working in the general affairs department. a thirteenth step (S130) of determining whether a reservation has been made by recording the reservation date and time so that the individual user 10 can receive dental treatment;
After the consultation is completed and the reservation is completed, the data recorded in the customer D/B 31a can be stored, and the existing data is updated so that new data is stored in the customer D/B 31a. Step 14 (S140);
If the individual user 10 made a reservation to receive dental treatment through the 13th step (S130), the contents are registered in the reservation D/B 31b, and the personal user 10 will receive treatment on the reserved date. A method of operating a dental hospital, characterized in that it comprises a 15th step (S150) of registering the reservation status such as date and time so as to be able to do so. 33. The method of claim 32,
If the individual user 10 and the doctor in charge (primary physician) consult and make a reservation to receive dental treatment through the consultation, the server 30 is linked with the customer D/B 31a and the reservation D/B 31b F. ) is a method of operating a dental hospital, characterized in that it further comprises notifying an SMS text message through the mobile communication terminal 13 of the personal genetics so that treatment can be received on the reserved date. 33. The method of claim 32,
The data of the individual user 10 or the staff working in the hospital are stored in the customer D/B 31a and the system setting D/B, respectively, and when a change occurs in the hospital, the corresponding structure window is opened and the manager or A method of operating a dental hospital, characterized in that an employee designated by the director reads the data and records and stores changes. 33. The method of claim 32,
When a call is received from the individual user 10, the server 30 tracks the phone CID of the individual oil field so that the customer information can be automatically identified and actively dealt with, and the corresponding data is stored in the computer of the initial counselor and the doctor Dental hospital operating method, characterized in that the display. 33. The method of claim 32,
A dental hospital, characterized in that when customer information is displayed on the first counselor's computer through the CD and an incoming call is interfaced to the doctor in charge, the data displayed on the initial counselor's computer is automatically roamed to the treating doctor's computer operation method. 33. The method of claim 32,
Dentistry, characterized in that when the first counselor interfaces a phone call with the doctor in charge, two-way communication of messages between users is made possible through a LAN so that the data can be interactively interfaced so that the individual user 10 can immediately answer the question asked. How hospitals operate. 33. The method of claim 32,
Except for the person designated by the president among the first counselor and the doctor in charge to consult with the individual user (10), the D/B for insurance claims, accounting, statistics, personnel, and environment settings containing management business data cannot be viewed, and the director designated A method of operating a dental hospital, characterized in that only the staff and the doctor in charge can read each D/B on a limited basis. 33. The method of claim 32,
The server 30, based on the data stored in the customer D / B (31a) and the reservation D / B (31b), the birthday, wedding anniversary, date of treatment, time of treatment, etc. through the broadcast D / B through SMS text message to the user A dental hospital operating method, characterized in that by applying to the mobile communication terminal (13) of the to prevent the individual user (10) from forgetting about a specific date, and storing the transmitted data in the sending D/B (31e). 33. The method of claim 32,
The server 30 automatically converts the reservation status board according to the pre-registered hospital schedule, such as all closures, morning closures, and afternoon closures, so that the dental hospital's business can proceed efficiently.

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