KR20220022184A - Interactive system and method thereof - Google Patents

Abstract

According to an embodiment of the present invention, an interactive system includes: at least one management device provided in a target space to manage an environment of the target space; and a control server configured to generate user propensity information by analyzing operation information of the management device, and select at least one customized information according to the propensity information.

Description

INTERACTIVE SYSTEM AND METHOD THEREOF

The following embodiment relates to an interactive system and a method therefor.

With the recent development of industry, environmental pollution is getting serious day by day due to numerous pollutants generated and discharged from various industrial facilities and transportation means. In addition, the breeding of pests that directly or indirectly harm human life due to environmental pollution is also increasing. Accordingly, the need for management and improvement of the environment is being demanded day by day.

In order to manage and improve the environment, it is important to collect environmental information and efficiently receive information to improve it. Here, the environmental information may include information on pests, information on air quality, information on water quality, or information on hygiene. On the other hand, conventional sterilization, deodorization, or cleaning devices used to collect various kinds of environmental information only perform simple detection and operation by a sensor, but do not provide related service information to users. Since the user cannot directly check the environmental information and the corresponding action guidelines, it is impossible to effectively manage the environment.

Therefore, in order to comprehensively manage the environment and manage it, a system for collecting environmental information and analyzing operation information of a management device is required. In addition, it is necessary not only to analyze information, but also to develop an interactive system that can determine service information including user behavior guide information or necessary product information matching the analysis information and provide it to users efficiently. the current situation.

The above-mentioned background art is possessed or acquired by the inventor in the process of derivation of the present invention, and cannot necessarily be said to be a known art disclosed to the general public prior to the filing of the present invention.

An object of an embodiment is to provide an interactive system and method for generating user tendency information by analyzing operation information of management devices.

An object of an embodiment is to provide an interactive system and method for providing user-customized information by using the generated user tendency information.

An interactive system according to an embodiment includes: at least one management device provided in a target space to manage an environment of the target space; and a control server that analyzes the operation information of the management device to generate user propensity information, and selects at least one piece of customized information according to the propensity information.

The control server may provide the customized information to the user or manager.

The operation information may include at least one of an operation function, an operation time, an operation period, an operation frequency, and an operation pattern of the management device.

The tendency information may include at least one of an interest index for each function of the user, an interest index for each device, an interest index for each field, and a comprehensive interest index.

The customized information may include at least one of products, services, and functions recommended to the user, and information on inspection and replacement of a management device being used by the user.

The control server may collect the operation information for each function of the management device, and generate a function interest index by using the operation information.

The control server may generate a device interest index by collecting the function interest index for each managed device, and assigning a function weight to the function interest index.

The control server may collect the operation information for each managed device, and generate a device interest index using the operation information.

The function weight may be determined in consideration of environmental information of the target space or human information of the user.

The control server may generate a field interest index by grouping the management device into at least one field, collecting the device interest index for each field, and assigning a device weight to the device interest index.

The device weight may be determined in consideration of at least one of a usage period, a replacement history, and a price of the management device.

The field may include at least one of an air field, a water quality field, a pest field, and a sanitation field.

The control server may generate a comprehensive interest index by collecting the field interest index and assigning a field weight to the field interest index.

The field weight may be determined in consideration of environmental information of the target space or personal information of the user.

The control server may determine the frequency of providing the customized information to the user according to the overall interest index.

The control server may compare the field interest index for each field, and select more customized information for a field having a higher field interest index.

The control server may select information on a product corresponding to a field having the highest field interest index as the customized information.

The control server sets the field having the highest field interest index as the main field of interest and the second highest field as the secondary field of interest, and customizes the information on the product corresponding to the main field of interest or the auxiliary field of interest. information can be selected.

The control server, in selecting the information on the product corresponding to the main field of interest or the secondary field of interest as the customized information, the main field of interest and Information on products corresponding to the secondary interest area may be selected as the customized information, respectively.

The control server may compare the device interest index for each management device corresponding to the main field of interest and the auxiliary field of interest, and select more customized information as the device interest index is higher than the management device.

The control server sets the management device having the highest device interest index as the primary device of interest and the second highest management device as the secondary device of interest, and sets the device information on the primary device of interest or the secondary device of interest to the customized information can be selected as

The control server may select, as the customized information, device information on the management device having the highest device interest index.

The device information includes information on new products of the management device, information on inspection of the management device, information on replacement of the management device, information on consumables of the management device, news information on the management device, and the It may include at least one of information about software update of the management device.

The control server may select, as the customized information, information on a product that the user is not using from among products corresponding to the main field of interest or the secondary field of interest.

The control server selects, as the customized information, information on a product that the user is not using among products corresponding to the main field of interest or the secondary field of interest, considering the function interest index or device interest index. information can be selected.

The control server may select information on a product having the highest function of the function interest index as the customized information.

The control server sets the function having the highest function interest index as the main interest function and the second highest function as the secondary interest function, and provides information about the product having the main interest function or the secondary interest function as the customized information can be selected as

The management device may include at least one of an air purifier, a dehumidifier, a control device, a sterilizer, a water purifier, a sterilizer, a dispenser, and a bidet.

The control server may provide the customized information to the user through the management device or the user's terminal.

An interactive management method according to an embodiment includes providing at least one management device provided in a target space to manage an environment of the target space; an analysis step of receiving operation information of the management device from a control server, and analyzing the operation information to generate user propensity information; and selecting, by the control server, at least one piece of customized information according to the tendency information.

The method may further include a providing step of providing the customized information to the user or manager.

The analyzing may include, by the control server, collecting the operation information for each function of the management device, and generating a function interest index by using the operation information.

The analyzing may further include, by the control server, collecting the operation information for each managed device, and generating a device interest index by using the operation information.

The analyzing may further include, by the control server, collecting the operation information for each managed device, and generating a device interest index by using the operation information.

In the analysis step, the control server groups the management device into at least one field, collects the device interest index for each field, and assigns a device weight to the device interest index to generate a field interest index may include more.

The analyzing step may further include the step of generating, by the control server, the field interest index by collecting the field interest index and assigning a field weight to the field interest index.

The providing step may include determining the frequency at which the control server provides the customized information to the user according to the overall interest index.

In the selection step, in the control server, the field having the highest field interest index is set as the main field of interest, the second highest field is set as the secondary field of interest, and the product corresponding to the main field of interest or the auxiliary field of interest is It may include selecting information as the customized information.

The selecting step may further include selecting, as the customized information, device information on the management device having the highest device interest index in the control server.

In the selecting step, in the control server, the management device having the highest device interest index is set as the primary device of interest and the second highest management device is set as the secondary device of interest, and device information on the primary device of interest or the secondary device of interest It may further include the step of selecting as the customized information.

The selecting step may further include, by the control server, selecting information about a product not being used by the user from among the products corresponding to the main field of interest or the auxiliary field of interest as the customized information.

The selecting step may include selecting information on a product having a function having the highest function interest index in the control server as the customized information.

In the selection step, in the control server, the function having the highest function interest index is set as the main function of interest, the second highest function is set as the auxiliary function of interest, and information on the product having the main function of interest or the auxiliary function of interest may include selecting as the customized information.

The interactive system and method according to an embodiment may generate user tendency information by analyzing operation information of management devices.

The interactive system and method according to an embodiment may provide user-customized information by using the generated user tendency information.

Effects of the interactive system and the method according to an embodiment are not limited to those mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the following description.

The following drawings attached to the present specification illustrate a preferred embodiment of the present invention, and serve to further understand the technical spirit of the present invention together with the detailed description of the present invention, so the present invention is limited to the matters described in such drawings It should not be construed as being limited.
1 is a schematic installation diagram of an interactive system according to an embodiment.
2 is a schematic interaction diagram of an interactive system according to an embodiment.
3 is a block diagram illustrating fields and functions of a management device according to an exemplary embodiment.
4 is a flowchart for generating an interest index according to an embodiment.
5 is a flowchart of an interactive management method according to an embodiment.
6 is a flowchart of a tendency information analysis step according to an embodiment.

Hereinafter, embodiments will be described in detail with reference to exemplary drawings. In adding reference numerals to the components of each drawing, it should be noted that the same components are given the same reference numerals as much as possible even though they are indicated on different drawings. In addition, in the description of the embodiment, if it is determined that a detailed description of a related known configuration or function interferes with the understanding of the embodiment, the detailed description thereof will be omitted.

In addition, in describing the components of the embodiment, terms such as first, second, A, B, (a), (b), etc. may be used. These terms are only for distinguishing the elements from other elements, and the essence, order, or order of the elements are not limited by the terms. When it is described that a component is "connected", "coupled" or "connected" to another component, the component may be directly connected or connected to the other component, but another component is between each component. It will be understood that may also be "connected", "coupled" or "connected".

Components included in one embodiment and components having a common function will be described using the same names in other embodiments. Unless otherwise stated, descriptions described in one embodiment may be applied to other embodiments as well, and detailed descriptions within the overlapping range will be omitted.

1 is a schematic installation diagram of an interactive system according to an embodiment. 2 is a schematic interaction diagram of an interactive system according to an embodiment.

1 and 2 , the interactive system 1 according to an embodiment may include a management device 11 and a control server 12 . The interactive system 1 according to an embodiment may interact with the management device 11 , the control server 12 , and the user U. Alternatively, the interactive system 1 according to an embodiment may interact with the management device 11 , the control server 12 , and the manager. The interactive system 1 may collect operation information of the management device 11 from the control server 12 , and the control server 12 may analyze the operation information to generate tendency information of the user U. The control server 12 may provide customized feedback by selecting customized information using the propensity information and providing it to the user U or the manager. Here, the manager may mean a person who provides a service for the management device 11 .

The management device 11 may be a device provided in the target space to manage the environment of the target space. For example, the management device 11 may include an air purifier, a dehumidifier, a control device, a sterilizer, a water purifier, a sterilizer, a dispenser, a bidet, and the like, but is not limited thereto. At least one management device 11 may be provided. For example, the first management device 11a , the second management device 11b , the third management device 11c , and the fourth management device 11d may be provided in each target space. Personal information of the user U may be input to the management device 11 . The personal information of the user U may include age, gender, height, weight, or disease history. A plurality of user (U) personal information may be input. Location information of the target space may be input to the management device 11 . For example, the management device 11 may receive the installed location through GPS or the like. Meanwhile, the personal information may be received from an external organization. In this case, the external institution may be a medical institution that holds the user's body information and medical information.

The control server 12 may transmit/receive at least one data to and from the management device 11 . For example, the control server 12 may be installed in units of a certain area. The control server 12 may include a data storage unit and a process for processing data. The control server 12 may receive operation information from the management device 11 . The operation information may mean information about the operation of the management device 11 . For example, the operation information may include, but is not limited to, at least one of an operation function, operation time, operation period, operation frequency, and operation pattern of the management device 11 . The control server 12 may generate propensity information of the user U by analyzing the operation information of the management device 11 . The propensity information may refer to information on which propensity the user U has. For example, the propensity information may include at least one of an interest index for each function of the user U, an interest index for each device, an interest index for each field, and a comprehensive interest index, but is not limited thereto. The control server 12 may select at least one piece of customized information according to the tendency information. The customized information may mean information suitable for the user U's tendency. For example, the customized information may include, but is not limited to, at least one of products, services, and functions recommended to the user, and information on inspection and replacement of a management device being used by the user.

In this way, the interactive system 1 analyzes the user U's tendency by analyzing the operation information of the management device 11 in the control server 12, and provides user U customized information. satisfaction and convenience can be improved. Hereinafter, the tendency information and the customized information will be described in detail.

3 is a block diagram illustrating fields and functions of a management device according to an exemplary embodiment. 4 is a flowchart for generating an interest index according to an embodiment.

3 and 4 , the control server 12 may collect operation information for each function of the management device 11 . For example, a plurality of functions may be included in one management device 11 . The control server 12 may collect operation information for each function of the management device 11 , for example, at least one of an operation time, an operation period, an operation frequency, and an operation pattern. The operating time may mean information about the time that the corresponding function is operated. The operating period may refer to information about how long the corresponding function has been operated. The operating frequency may refer to information about how often the corresponding function is operated. The operation pattern may mean information on which pattern the corresponding function is operated.

The control server 12 may collect operation information for each function and generate a function interest index by using the operation information. The function interest index may be an index indicating how much the user U is interested in the corresponding function. The function interest index may be generated for each function. The control server 12 may generate a function interest index by using the numerical value of operation information of the corresponding function. For example, the longer the operating period of the corresponding function, the higher the function interest index, and the higher the frequency of operation, the higher the function interest index. For example, the control server 12 may generate a function interest index by giving an operation weight to operation information of the corresponding function. The operation weight may be applied differently for each function according to the characteristics of the corresponding function and the operation pattern of the corresponding function. For example, if it is a function that needs to be used for a long time due to the characteristics of the function, the weight applied to the operating period may be set low. Alternatively, if the function is used for a short time due to the nature of the function, a weight applied to the operation period may be set high.

The control server 12 may collect the function interest index for each management device 11 . When the management device 11 has a plurality of functions, a plurality of function interest points may be generated in the management device 11 , and the control server 12 may collect the function interest points for each management device 11 . . The control server 12 may generate a device interest index by using the function interest index. The device interest index may be an index indicating how much the user U is interested in the corresponding management device 11 . For example, the control server 12 may generate a device interest index by giving a function weight to the function interest index.

The function weight may be determined in consideration of environmental information of the target space or human information of the user U. The environmental information of the target space may include a location of the target space and a geographic environment around the target space. For example, the environmental information of the target space may include information on whether the target space is a living room, a kitchen, a bedroom, a bathroom, and the like. The environmental information of the target space may include information on whether there are factories, hospitals, or roads around the target space, whether there are mountains, fields, forests, rivers, rivers, or the sea, and how close they are. Depending on such environmental information, the necessity or importance of the corresponding function may be evaluated differently. Accordingly, the functional weight may be determined in consideration of the environmental information of the target space. For example, when the necessity of the corresponding function is high due to the environmental characteristics of the target space, a high function weight may be assigned. The personal information of the user U may include information on the age, gender, height, weight, and disease history of the user U. The necessity or importance of the corresponding function may be evaluated differently according to the personal information of the user U. For example, when the user U is a young child, the importance of a specific function may be highly evaluated, and a high function weight may be assigned to the corresponding function. For example, when the user U has a history of suffering from a specific disease, the importance of a specific function may be highly evaluated, and a high function weight may be assigned to the corresponding function. The control server 12 may normalize the device interest index by taking an average as many as the number of functions for the management device 11 having a plurality of functions.

Meanwhile, according to an embodiment, the control server 12 may collect operation information for each managed device 11 to generate a device interest index. In other words, the device interest index may be directly generated without going through the function interest index. The control server 12 may generate a device interest index by assigning a weight to the operation information for each management device 11 . In this case, the given weight may be determined in consideration of at least one of the characteristics of the corresponding function, the operation pattern of the corresponding function, the environmental information of the target space, and the human information of the user (U).

The control server 12 may group the management device 11 into at least one field. For example, the control server 12 may be grouped into at least one of an air field, a water quality field, a pest field, and a sanitation field according to the purpose of the management device 11 . One management device 11 may be grouped into two or more fields. The grouping may be predetermined. The control server 12 may collect the device interest index of the management device 11 corresponding to each field. That is, the control server 12 may collect the interest index of the management devices 11 corresponding to each field for each field. The control server 12 may generate a field interest index by using the device interest index. The field interest index may be an index indicating how much the user U is interested in the corresponding field. For example, the control server 12 may generate a field interest index by assigning a device weight to the device interest index.

The device weight may be determined in consideration of at least one of a usage period, a replacement history, and a price of the corresponding management device 11 . Depending on the information about the device, the level of interest of the device may be evaluated differently. For example, when the user U has used the management device 11 for a long time, the importance of the management device 11 is considered to be high, and a high device weight may be assigned. For example, if the user U has a history of frequently replacing the corresponding management device 11 with a new one, it may mean that the user U is very interested in the corresponding management device, so that a high device weight may be given. can For example, when the price of the corresponding management device 11 is high, it may mean that the user U is very interested in the corresponding management device, so that a high device weight may be given. When a plurality of management devices 11 are included in the corresponding field, the control server 12 may normalize the field interest index by taking an average as many as the number of management devices 11 .

The control server 12 may collect the field interest index and generate a comprehensive interest index by using the field interest index. The overall interest index may mean an index indicating how interested the user U is in the management of the target space. For example, the control server 12 may generate a comprehensive interest index by giving a field weight to the field interest index.

The field weight may be determined in consideration of environmental information of the target space or human information of the user U. For example, the environmental information of the target space may include information on whether the target space is a kitchen, a bedroom, or a bathroom. The environmental information of the target space may include information about whether a mountain or a river, a factory, a hospital, etc. exist around the target space, and how close it is. Depending on such environmental information, the need or importance of the field may be evaluated differently. Accordingly, the field weight may be determined in consideration of the environmental information of the target space. For example, when the necessity of the corresponding field is high due to the environmental characteristics of the target space, a high field weight may be assigned. The personal information of the user U may include information about the age, gender, height, weight, and disease history of the user U. The necessity or importance of the relevant field may be evaluated differently according to the personal information of the user U. For example, when the user U is a young child, the importance of a specific field may be highly evaluated, and thus a high field weight may be assigned to the corresponding field. For example, when the user U has a history of suffering from a specific disease, the importance of a specific field may be highly evaluated, and thus a high field weight may be assigned to the corresponding field.

The control server 12 may select customized information by using at least one of a function interest index, a device interest index, a field interest index, and a comprehensive interest index. The control server 12 may provide customized information to the user U through the display of the management device 11 . The control server 12 may provide customized information to the user U through the user U's personal terminal. For example, the user U's terminal may include a smartphone, PC, laptop, tablet, smart watch, and dedicated terminal, and provides customized information through applications, messengers, text messages, phone calls, notification sounds and displays. It can be provided to the user (U). The control server 12 may provide customized information to the manager, and may deliver customized information to the user U through the manager.

The control server 12 may determine the frequency of providing customized information to the user U according to the overall interest index. When the overall interest index is high, it may mean that the user U is very interested in the management of the target space. Therefore, by setting the frequency of providing customized information higher as the overall interest index of the user U is higher, it is possible to satisfy the user U's needs for managing the target space. On the other hand, when the overall interest index is low, it may mean that the user U is not interested in the management of the target space. Therefore, by setting the frequency of providing the customized information to be lower as the overall interest index of the user U is lower, only the minimum customized information necessary for the user U can be provided. The control server 12 may generate a comprehensive interest rating by grading the overall interest index for each section. The control server 12 may determine the frequency of providing customized information to correspond to the overall interest level.

The control server 12 compares the field interest index for each field, and may select more customized information as the field has a higher field interest index. For example, the control server 12 may select information on a product corresponding to a field having the highest field interest index as customized information. The control server 12 sets the field with the highest field interest index as the main field of interest and the second highest field as the secondary field of interest, and converts information about products corresponding to the main field of interest or the secondary field of interest as customized information. can be selected The control server 12 may select the product information of each field as customized information according to the ratio of the field interest index. For example, when the ratio of the field interest index between fields is 5:3:2, the number of customized information corresponding to each field may be selected at the ratio of 5:3:2. For example, the control server 12 may select information on products corresponding to the main field of interest and the secondary field of interest as customized information, respectively, according to the field interest index ratio of the main field of interest and the auxiliary field of interest. According to such a configuration, it is possible to provide more customized information for the field of interest to the user U.

The control server 12 compares the device interest index, and the higher the device interest index the higher the management device 11 , the more customized information can be selected. For example, the control server 12 may select the device information about the management device 11 having the highest device interest index as the customized information. The control server 12 sets the management device 11 having the highest device interest index as the primary device of interest and the second highest management device 11 as the secondary device of interest, and the device for the primary device of interest or the secondary device of interest Information can be selected as customized information. The control server 12 may select the device information of each management device 11 as customized information according to the ratio of the device interest index. For example, when the ratio of the device interest index between the management devices 11 is 2:1:1, the number of customized information corresponding to each management device 11 may be selected at a ratio of 2:1:1. For example, the control server 12 may select the device information corresponding to the primary device of interest and the secondary device of interest as customized information, respectively, according to the device interest index ratio of the primary device of interest and the secondary device of interest. According to such a configuration, it is possible to provide more customized information about the management device 11 in which the user U is interested.

The above-described device information includes information on new products of the management device 11 , information on inspection of the management device 11 , information on replacement of the management device 11 , information on consumables of the management device 11 , It may include at least one of news information on the management device 11 and information on software update of the management device 11 . The control server 12 may select specific customized information for the corresponding management device 11 by using the state information of the corresponding management device 11 . For example, the control server 12 customizes information on the new product of the management device 11 when a newer product is released than the management device 11 or when the warranty period of the management device 11 is over. information can be selected. When the inspection period of the corresponding management device 11 arrives, the control server 12 may select information on the inspection of the corresponding management device 11 as customized information. When the corresponding management device 11 is defective or broken, the control server 12 may select information on replacement of the corresponding management device 11 as customized information. When the consumables of the corresponding management device 11 are consumed or a new product of the consumables is released, the control server 12 may select information on the consumables of the corresponding management device 11 as customized information. When the news information on the management device 11 is issued, the control server 12 may select the news information on the management device 11 as customized information. News information may be a concept including all of news, magazines, columns, and postings. According to such a configuration, it may be possible to provide the user U with suitable information about the management device 11 of interest.

The control server 12 may compare the function interest index, and select information about a product having a function having a high function interest index as customized information. For example, the control server 12 may select the information about the management device 11 including the function having the highest function interest index as the customized information. The control server 12 sets the function having the highest function interest index as the main interest function and the second highest function as the secondary interest function, and selects information about the product having the main interest function or the secondary interest function as customized information can do. The control server 12 may select information about the management device 11 including both the main function of interest and the auxiliary function of interest as customized information. The control server 12 may select device information including each function as customized information according to the ratio of the function interest index. According to such a configuration, it is possible to provide more customized information about the management device 11 including the function of interest to the user U.

Meanwhile, the control server 12 may select, as customized information, information about a product that the user U is not using from among products corresponding to the main field of interest or the secondary field of interest. For example, the control server 12 may select customized information in consideration of the function interest index or the device interest index. For example, information about the management device 11 including a function having a high function interest index among the management devices 11 that the user U is not using may be selected as the customized information. According to such a configuration, the management device 11 including the function of interest to the user U can be recommended to the user U, so that the needs of the user U can be satisfied. In addition, information about the management device 11 similar to the management device 11 having a high device interest index among the management devices 11 that the user U is not using may be selected as customized information. According to such a configuration, a management device 11 similar to the device in which the user U is interested can be recommended to the user U, so that the needs of the user U can be satisfied. As a result, the management device 11 most suitable for the user U is selected from among the management devices 11 that have not been used even though it corresponds to the user U's main or secondary field of interest, and the information is converted into customized information. Since it can provide, the satisfaction of the user U can be improved.

The control server 12 may provide the selected customized information to the user U in a specific pattern. For example, customized information having the highest interest index may be provided when the user U mainly uses the management device 11 . The control server 12 may adjust the time or frequency of exposing the customized information to the user U in proportion to the interest index. For example, customized information with a relatively high interest index can relatively lengthen the exposure time to the user U, and customized information with a relatively low interest index can make the exposure time to the user U relatively short. there is.

When the user U is using the corresponding function, the management device 11 or the field, the control server 12 may provide customized information for the corresponding function, the management device 11 or the field. When the user U is using the main interest function or the secondary interest function, the control server 12 provides the user U with customized information including information about the product having the main interest function or the secondary interest function. can The control server 12 may provide the user U with customized information including device information on the primary device of interest or the secondary device of interest when the user U is using the primary device of interest or the secondary device of interest. . When the user U is using the management device 11 corresponding to the main or secondary field of interest, the control server 12 provides customized information including product information corresponding to the main field of interest or the secondary field of interest. It can be provided to the user (U). In this way, by providing customized information in consideration of the function, management device, or field being used by the user U, it is possible to provide appropriate customized information to the user U in a timely manner.

When the personal information of a plurality of users U is input to the management device 11 , the control server 12 may generate propensity information of the user U for each number of the users U, respectively. For example, when personal information of two users (U) is input to the management device 11 , operation information transmitted through the management device 11 is classified into two groups, and propensity information for each user U can create In order to classify the operation information for each user U, the control server 12 may use machine learning. Alternatively, by transmitting the information on the operating subject from the management device 11 to the control server 12 together, the operation information may be classified for each user (U). The control server 12 may generate propensity information for each user (U) and select customized information for each user (U). When it is determined that the user U is using the management device 11 , the control server 12 may provide customized information for the user U. FIG.

Meanwhile, the control server 12 may select information about a product not being used by the user U as customized information in consideration of the environmental information of the target space. For example, the control server 12 may analyze the environmental information of the target space in which the management device 11 is installed to determine a product required for the target space. For example, when the target space has a higher dust generation rate than other spaces, the control server 12 determines that the management device 11 in the air quality field is required, and the user U determines the management device 11 in the air quality field. When not in use, information on the management device 11 in the air quality field may be provided as customized information. The control server 12 may use information of the management devices 11 of other users U provided in the target space in determining the product required for the target space. For example, if a large number of management devices 11 of a specific field are provided in the target space, the control server 12 may determine that the target space requires the management devices 11 of the corresponding field.

Hereinafter, an interactive management method will be described. However, in describing the interactive management method, a detailed description will be omitted in the overlapping range with the above-described interactive system.

5 is a flowchart of an interactive management method according to an embodiment.

Referring to FIG. 5 , the interactive management method 2 according to an embodiment may be a method of interaction between a management device, a control server, and a user. According to the interactive management method (2), the operation information of the management device may be collected by the control server, and the control server may analyze the operation information to generate the user's tendency information. The control server may provide customized feedback by selecting customized information using the propensity information and providing it to a user or a manager.

The interactive management method 2 according to an embodiment may include a management device provision step 21 , a tendency information analysis step 22 , a customized information selection step 23 , and a customized information provision step 24 .

The step of providing the management device 21 may be a step in which at least one management device provided in the target space to manage the environment of the target space is provided. The user's personal information or location information may be input to the management device. The management device may transmit/receive data to/from the control server. The management device may transmit operation information to the control server. The control server may be installed in units of a certain area to transmit/receive data to and from at least one management device. The control server may include a data storage unit and a process for processing data.

The disposition information analysis step 22 may be a step of receiving operation information of the management device from the control server and analyzing the operation information to generate user propensity information. The operation information may include, but is not limited to, at least one of an operation function, an operation time, an operation period, an operation frequency, and an operation pattern. The control server may generate the user's tendency information by analyzing the operation information of the management device. The propensity information may refer to information on which propensity the user has.

6 is a flowchart of a tendency information analysis step according to an embodiment. Referring to FIG. 6 , the propensity information analysis step 22 includes a function interest index generation step 221 , a device interest index generation step 222 , a field interest index generation step 223 and a comprehensive interest index generation step 224 . may include

The function interest index generation step 211 may be a step in which the control server collects operation information for each function of the management device and generates a function interest index by using the operation information. The function interest index may be an index indicating how much the user is interested in the corresponding function. The function interest index may be generated for each function. The control server may generate a function interest index by using the numerical value of the operation information of the corresponding function. The operation weight may be applied differently for each function according to the characteristics of the corresponding function and the operation pattern of the corresponding function.

The device interest index generation step 222 may be a step in which the control server collects operation information for each managed device and generates a device interest index by using the operation information. The control server may collect the function interest index for each managed device. When the management device has a plurality of functions, a plurality of function interest indices may be generated in the management device, and the control server may collect the function interest indices for each management device. The control server may generate a device interest index by using the function interest index. The device interest index may be an index indicating how much the user is interested in the corresponding managed device. For example, the control server may generate a device interest index by giving a function weight to the function interest index. The function weight may be determined in consideration of environmental information of the target space or human information of a user. The environmental information of the target space may include a location of the target space and a geographic environment around the target space. The user's personal information may include information on the user's age, gender, height, weight, disease history, and the like. The control server may normalize the device interest index by taking an average as many as the number of functions for a management device having a plurality of functions.

Meanwhile, the device interest index generation step 222 may be a step in which the control server collects operation information for each managed device and generates a device interest index by using the operation information. In other words, the device interest index may be directly generated without going through the function interest index. The control server may generate a device interest index by weighting the operation information for each managed device. In this case, the given weight may be determined in consideration of at least one of the characteristics of the corresponding function, the operation pattern of the corresponding function, the environmental information of the target space, and the user's personal information.

The field interest index generation step 223 is a step in which the control server groups the managed devices into at least one field, collects the device interest index by field, and assigns a device weight to the device interest index to generate the field interest index. can The control server may group the management devices into at least one field. One management device may be grouped into two or more fields. The grouping may be predetermined. The control server may collect the device interest index of the management device corresponding to each field. That is, the control server may collect interest indices of management devices corresponding to each field for each field. The control server may generate a field interest index by using the device interest index. The field interest index may be an index indicating how much the user is interested in the corresponding field. For example, the control server may generate a field interest index by assigning a device weight to the device interest index. The device weight may be determined in consideration of at least one of a usage period, a replacement history, and a price of the corresponding managed device. When a plurality of management devices are included in the corresponding field, the control server may normalize the field interest index by taking an average as many as the number of management devices.

The synthesis interest index generation step 224 may be a step in which the control server collects the field interest index and generates a comprehensive interest index by assigning a field weight to the field interest index. The overall interest index may mean an index indicating how interested the user is in the management of the target space. For example, the control server may generate a comprehensive interest index by giving a field weight to the field interest index. The night weight may be determined in consideration of environmental information of the target space or human information of the user. The user's personal information may include information on the user's age, gender, height, weight, disease history, and the like.

Referring back to FIG. 5 , the customized information selection step 23 may be a step in which the control server selects at least one piece of customized information according to the propensity information. The control server may select customized information by using at least one of a function interest index, a device interest index, a field interest index, and a comprehensive interest index. The control server compares the field interest index for each field, and the higher the field interest index, the more customized information can be selected.

In the selection step 23, the field with the highest field interest index is set as the main field of interest and the second highest field as the secondary field of interest in the control server, and information on products corresponding to the main field of interest or the secondary field of interest is displayed. It may include the step of selecting the customized information. The control server can select the product information of each field as customized information according to the ratio of the field interest index. The control server may select information on products corresponding to the main field of interest and the secondary field of interest as customized information, respectively, according to the field interest index ratio of the main field of interest and the auxiliary field of interest.

The selection step 23 may include selecting, as customized information, device information on a management device having the highest device interest index in the control server. The control server compares the device interest index, and the higher the device interest index, the more customized information can be selected. For example, the control server may select the device information on the management device having the highest device interest index as the customized information.

The selection step 23 sets the management device having the highest device interest index as the primary device of interest and the second highest management device as the secondary device of interest in the control server, and customizes device information for the primary device or secondary device of interest It may include a step of selecting information. The control server may select the device information of each managed device as customized information according to the ratio of the device interest index. The control server may select the device information corresponding to the primary device of interest and the secondary device of interest as customized information, respectively, according to the ratio of the device interest index of the primary device of interest and the secondary device of interest. this

The device information described above includes at least one of information on new products of the management device, information on inspection of the management device, information on replacement of the management device, information on consumables of the management device, and news information on the management device can do. The control server may select specific customized information for the corresponding management device by using the status information of the corresponding management device. News information may be a concept including all of news, magazines, columns, and postings.

The selection step 23 may include selecting information about a product having a function having the highest function interest index as customized information in the control server. The control server may compare the function interest index, and select information about a product having a function with a high function interest index as customized information. For example, the control server may select information about a management device including a function having the highest function interest index as customized information.

The selection step 23 sets the function with the highest function interest index as the main interest function and the second highest function as the secondary interest function in the control server, and customizes information about the product having the main interest function or the secondary interest function It may include a step of selecting information. The control server may select information about the management device including both the main interest function and the auxiliary interest function as customized information. The control server may select device information including each function as customized information according to the ratio of the function interest index.

The selection step 23 may include a step in which the control server selects, as customized information, information on a product that the user is not using from among products corresponding to the main field of interest or the secondary field of interest. For example, the control server may select customized information in consideration of the function interest index or the device interest index. In addition, information on a management device similar to a management device having a high device interest index among management devices not being used by the user may be selected as customized information. According to such a configuration, it is possible to select the most suitable management device for the user from among the management devices that have not been used even though it corresponds to the user's main or secondary field of interest and provide the information about it as customized information, thereby increasing user satisfaction. can be improved

Meanwhile, the control server may select information about a product not being used by the user as customized information in consideration of the environmental information of the target space. For example, the control server may analyze environmental information of the target space in which the management device is installed, and may determine a product required for the target space. The control server may use information on management devices of other users provided in the target space in determining a product required for the target space. For example, if a large number of management devices of a specific field are provided in the target space, the control server may determine that the target space requires management devices of the corresponding field.

The step of providing customized information 24 may be a step of providing customized information to the user or manager. The control server may provide customized information to the user through the display of the management device. The control server may provide customized information to the user through the user's personal terminal. The control server may provide customized information to the manager, and may deliver customized information to the user through the manager.

The customized information providing step 24 may include determining the frequency at which the control server provides customized information to the user according to the overall interest index. The control server may generate a comprehensive interest rating by grading the overall interest index for each section. The control server may determine the frequency of providing customized information to correspond to the overall interest level.

The control server may provide the selected customized information to the user in a specific pattern. For example, customized information having the highest interest index may be provided when the user mainly uses the management device. The control server may adjust the time or frequency of exposing customized information to the user in proportion to the interest index. For example, customized information having a relatively high interest index may relatively lengthen the exposure time to the user, and customized information having a relatively low interest index may relatively shorten the exposure time to the user.

When the user is using the corresponding function, management device or field, the control server may provide customized information on the corresponding function, management device or field. When the user is using the main interest function or the auxiliary interest function, the control server may provide the user with customized information including information about the product having the main interest function or the auxiliary interest function. When the user is using the primary device of interest or the secondary device of interest, the control server may provide the user with customized information including device information on the primary or secondary device of interest. The control server may provide the user with customized information including product information corresponding to the main field of interest or the secondary field of interest when the user is using a management device corresponding to the main field of interest or the secondary field of interest. In this way, by providing customized information in consideration of the function, management device, or field being used by the user, it is possible to provide appropriate customized information to the user in a timely manner.

As described above, although embodiments have been described with reference to the limited drawings, various modifications and variations are possible from the above description by those of ordinary skill in the art. For example, the described techniques are performed in an order different from the described method, and/or the described components of structures, devices, etc. are combined or combined in a different form than the described method, or other components or equivalents are used. Appropriate results can be achieved even if substituted or substituted by

1: Interactive system
11: Management device
12: control server

Claims (43)

at least one management device provided in the target space to manage an environment of the target space; and
and a control server that analyzes the operation information of the management device to generate user propensity information, and selects at least one piece of customized information according to the propensity information. According to claim 1,
The control server, an interactive system that provides the customized information to the user or manager. 3. The method of claim 2,
The operation information includes at least one of an operation function, an operation time, an operation period, an operation frequency, and an operation pattern of the management device. 3. The method of claim 2,
The propensity information includes at least one of the user's function-specific interest index, device-specific interest index, field-specific interest index, and comprehensive interest index. 3. The method of claim 2,
The customized information includes at least one of products, services, and functions recommended to the user, and information on inspection and replacement of a management device being used by the user. 4. The method of claim 3,
The control server collects the operation information for each function of the management device, and generates a function interest index by using the operation information, an interactive system. 7. The method of claim 6,
The control server collects the function interest index for each managed device, and generates a device interest index by assigning a function weight to the function interest index. 4. The method of claim 3,
The control server collects the operation information for each managed device, and generates a device interest index by using the operation information. 8. The method of claim 7,
The function weight is determined in consideration of the environmental information of the target space or the human information of the user, the interactive system. 8. The method of claim 7,
The control server groups the management device into at least one field, collects the device interest index for each field, and assigns a device weight to the device interest index to generate a field interest index. 11. The method of claim 10,
The device weight is determined in consideration of at least one of a usage period, a replacement history, and a price of the managed device. 11. The method of claim 10,
The field, the interactive system comprising at least one of an air field, a water field field, a pest field and a sanitation field. 11. The method of claim 10,
The control server collects the field interest index, and generates a comprehensive interest index by assigning a field weight to the field interest index. 14. The method of claim 13,
The field weight is determined in consideration of the environmental information of the target space or the human information of the user, the interactive system. 14. The method of claim 13,
The control server, an interactive system that determines the frequency of providing the customized information to the user according to the overall interest index. 11. The method of claim 10,
The control server compares the field interest index for each field, and selects more customized information as the field has a higher field interest index. 11. The method of claim 10,
The control server, the interactive system for selecting the information on the product corresponding to the field having the highest field interest index as the customized information. 11. The method of claim 10,
The control server sets the field having the highest field interest index as the main field of interest and the second highest field as the secondary field of interest, and customizes the information on the product corresponding to the main field of interest or the auxiliary field of interest. An interactive system that selects information. 19. The method of claim 18,
The control server, in selecting the information on the product corresponding to the main field of interest or the secondary field of interest as the customized information, the main field of interest and An interactive system that selects information on products corresponding to the secondary fields of interest as the customized information, respectively. 19. The method of claim 18,
The control server compares the device interest index for each management device corresponding to the main field of interest and the auxiliary field of interest, and selects more customized information as the management device with the device interest index is higher. 19. The method of claim 18,
The control server sets the management device having the highest device interest index as the primary device of interest and the second highest management device as the secondary device of interest, and sets the device information on the primary device of interest or the secondary device of interest to the customized information Selected as an interactive system. 19. The method of claim 18,
The control server, the interactive system for selecting the device information on the management device having the highest device interest index as the customized information. 23. The method of claim 21 or 22,
The device information includes information on new products of the management device, information on inspection of the management device, information on replacement of the management device, information on consumables of the management device, news information on the management device, and the An interactive system comprising at least one of information about a software update of a managed device. 19. The method of claim 18,
The control server selects, as the customized information, information on a product that the user is not using among products corresponding to the main field of interest or the secondary field of interest, as the customized information. 25. The method of claim 24,
The control server, in selecting the information about the product that the user is not using from among the products corresponding to the main field of interest or the secondary field of interest, as the customized information, considers the function interest index or the device interest index An interactive system that selects information. 7. The method of claim 6,
The control server, the interactive system for selecting the information on the product having the highest function of the function interest index as the customized information. 7. The method of claim 6,
The control server sets the function having the highest function interest index as the main interest function and the second highest function as the secondary interest function, and provides information about the product having the main interest function or the secondary interest function as the customized information Selected as an interactive system. According to claim 1,
The management device includes at least one of an air purifier, a dehumidifier, a control device, a sterilizer, a water purifier, a sterilizer, a dispenser, and a bidet, an interactive system. 3. The method of claim 2,
The control server, an interactive system that provides the customized information to the user through the management device or the user's terminal. providing at least one management device provided in a target space to manage an environment of the target space;
an analysis step of receiving operation information of the management device from a control server, and analyzing the operation information to generate user propensity information; and
and a selection step in which the control server selects at least one piece of customized information according to the tendency information. 31. The method of claim 30,
The interactive management method further comprising a providing step of providing the customized information to the user or manager. 32. The method of claim 31,
The analysis step is
and generating, by the control server, the operation information for each function of the management device, and generating a function interest index by using the operation information. 33. The method of claim 32,
The analysis step is
The method further comprising the step of the control server collecting the operation information for each managed device, and generating a device interest index by using the operation information. 32. The method of claim 31,
The analysis step is
The method further comprising the step of the control server collecting the operation information for each managed device, and generating a device interest index by using the operation information. 34. The method of claim 33,
The analysis step is
The method further comprising the step of generating, by the control server, grouping the management device into at least one field, collecting the device interest index for each field, and assigning a device weight to the device interest index to generate a field interest index management method. 36. The method of claim 35,
The analysis step is
The method further comprising the step of generating, by the control server, collecting the field interest index, and generating a comprehensive interest index by assigning a field weight to the field interest index. 37. The method of claim 36,
The providing step is
Including the step of determining, by the control server, the frequency of providing the customized information to the user according to the comprehensive interest index, interactive management method. 36. The method of claim 35,
The selection step is
In the control server, the field having the highest field interest index is set as the main field of interest and the second highest field is set as the secondary field of interest, and information on the product corresponding to the main field of interest or the secondary field of interest is provided as the customized information. Including the step of selecting as, interactive management method. 39. The method of claim 38,
The selection step is
The interactive management method further comprising the step of selecting, in the control server, device information on the management device having the highest device interest index as the customized information. 39. The method of claim 38,
The selection step is
In the control server, the management device having the highest device interest index is set as the primary device of interest and the second highest management device is set as the secondary device of interest, and device information on the primary device of interest or the secondary device of interest is set as the customized information. Further comprising the step of selecting, interactive management method. 39. The method of claim 38,
The selection step is
The method further comprising the step of selecting, by the control server, information on a product that the user is not using from among products corresponding to the main field of interest or the secondary field of interest as the customized information. 33. The method of claim 32,
The selection step is
In the control server, the interactive management method comprising the step of selecting information about the product having the highest function of interest index as the customized information. 33. The method of claim 32,
The selection step is
In the control server, the function having the highest function interest index is set as the main interest function, the second highest function is set as the secondary interest function, and information on the product having the main interest function or the secondary interest function is set as the customized information. An interactive management method comprising the step of selecting.

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