KR20220012541A - Web-based smart unmanned order method, system and computer program performing the method - Google Patents

Abstract

In accordance with one embodiment of the present invention, a web-based smart unmanned ordering method enabling access using a browser includes: a step in which when a table tag is tagged with a customer terminal, a URL included in tag information is accessed; order details are inputted through a store owner management server providing the accessed URL and order request details and payment request details are generated and transmitted to a PG server; a step in which when a payment request for the corresponding order request details requested by the customer terminal is made, the PG server receives payment request information to perform payment by proxy; a step in which the PG server transmits payment approval details to the store owner management server; a step in which the store owner management server receives the requested order request details from the customer terminal, receives the payment approval details from the PG server having performed the payment by proxy, and transmits the order details to an order terminal and the customer terminal after checking the payment approval details; and a step in which the order terminal checks the received order details, and transmits order completion details about order completion to the customer terminal and the store owner management server upon completion. Therefore, the present invention is capable of providing customer convenience.

Description

Web-based smart unmanned order method, system and computer program performing the method {Web-based smart unmanned order method, system and computer program performing the method}

The present invention relates to a web-based smart unattended order method, and more particularly, it is possible to order on a web-based basis with a customer terminal by tagging with a table tag installed on a restaurant table, and order details and payment details are computerized and managed by a server It relates to a web-based smart unmanned order method.

Recently, as the growth and competition of the catering industry intensify, competition among companies to provide quality service is increasing, and customers cut off their footsteps to the company if they do not receive quality service within a short time. , business owners are struggling to provide fast and quality service.

To this end, there is an order management system technology that allows a customer to place an order with his/her smartphone without waiting for a person serving at a restaurant, coffee shop, takeout, or the like.

However, after installing a dedicated application on the smartphone, there is a known technique for sending the order to the server by executing the application to follow the order procedure, but it is very cumbersome for the customer to install the application, so only regular customers It is used limitedly for the convenience of customers, and other customers may choose to order through the serving person. Accordingly, there is a disadvantage that the utilization of the order management system may be very low, and there is also a burden of operating costs for the service manager to be employed as it is.

Therefore, research on a web-based smart unmanned order method is needed to solve the above-mentioned problem.

KR 10-2007-0117379 (published on Dec. 12, 2007)

An object of the present invention is to enable web-based ordering with a customer terminal by tagging with a table tag installed on a dining table table, order details and payment details are computerized and managed on a server, and order details and order completion details in the order status are displayed to the customer It is to provide a web-based smart unmanned order method and system that can be transmitted to a terminal.

Web-based smart unattended order method according to an embodiment of the present invention, when tagging close to a table tag provided on a restaurant table with a customer terminal, accessing the URL included in the tag information; receiving an order web page through a store owner management server providing an accessed URL, inputting order details, generating order requests and payment request details, and transmitting them to a PG (payment gateway) server; The PG server receives payment request information and performs payment on behalf of the customer when a payment request for the corresponding order request is made from the customer terminal; transmitting, by the PG server performing the payment proxy, payment approval details to the store owner management server; The store manager management server receives the order request details requested from the customer terminal, receives the payment approval details from the PG server that performed the payment, checks the payment approval details, and then transmits the order details to the order terminal and the customer terminal; The order terminal includes the step of confirming the received order details, and upon completion, transmitting the order completion details for the order completion to the customer terminal and the store owner management server.

The table tag is tag information, and the query parameters may include a table number, a menu board type, and a store-specific number. When tagging with the customer terminal, information included in the query parameter can be checked.

The store owner management server is a server for managing the company, which can be installed in the company, approve the order request details requested from the customer terminal, and transmit the order details to the order terminal, characterized in that it is a web-based cloud server do it with

The store owner management server may store order details, order completion details, and payment approval details based on table numbers through a database, and may derive sales and customer statistical data based on the stored information.

The store owner management server can transmit the customer-tailored recommended food in the form of a priority list based on the artificial intelligence-based recommendation algorithm to the customer terminal when an order is requested using the derived statistical data or the personal identification code provided. do.

The web-based smart unattended order 　 method may be performed by a computer program stored in a computer-readable recording medium.

The web-based smart unattended order system for performing the web-based smart unattended order method includes: a table tag including URL information for accessing an order web page when tagged with the customer terminal; a store owner management server that receives the order request details requested from the customer terminal, receives payment approval details from the PG server that performed the payment, checks the payment approval details, and transmits the order details to the order terminal and the customer terminal; It may include an order terminal that checks the received order details, and transmits the order completion details for order completion to the customer terminal and the store owner management server upon completion.

In the web-based smart unmanned order method of the present invention, an order can be placed on a customer terminal by tagging with a table tag, order details and payment details are computerized and managed on a server, and order details and order completion details can be transmitted to the customer terminal. This has the advantage of providing customer convenience.

In addition, since ordering and payment are made on the URL order webpage included in the table tag, there is no need to install a separate application on the customer terminal, thereby increasing user convenience and making ordering easier.

In addition, as the customer directly performs the tagging order when ordering, a separate ordering manpower is not required, and when using cooking and serving robots, the restaurant can be operated unmanned, thereby reducing the cost of manpower and preventing the spread of infectious diseases. It has a preventable effect.

1 is a block diagram for explaining the overall concept of the web-based smart unmanned order system of the present invention.
2 is a block diagram showing the overall configuration of a web-based smart unmanned order system according to an embodiment of the present invention.
3 is a flowchart of a web-based smart unattended order method according to an embodiment of the present invention.
4 is a diagram exemplarily showing a table tag of the present invention.

Hereinafter, specific embodiments of the present invention will be described in detail with reference to the drawings. However, the spirit of the present invention is not limited to the presented embodiments, and those skilled in the art who understand the spirit of the present invention may add, change, delete, etc. other elements within the scope of the same spirit, and may use other degenerative inventions or the present invention. Other embodiments included within the scope of the invention may be easily proposed, but this will also be included within the scope of the invention. In addition, components having the same function within the scope of the same idea shown in the drawings of each embodiment will be described using the same reference numerals.

1 is a block diagram for explaining the overall concept of the web-based smart unattended order system of the present invention, and FIG. 2 is a block diagram showing the overall configuration of the web-based smart unattended order system according to an embodiment of the present invention.

As shown in FIG. 2 , the web-based smart unmanned order system of the present invention may include a table tag 10 , a store owner management server 50 , and an order terminal 60 .

Referring to FIG. 4 , the table tag 10 is a tag for ordering installed on a restaurant table. The tag includes URL information for accessing the order web page as tag information for tagging in communication with the customer terminal 20. can do.

In addition, the table tag 10 is a tag capable of communicating with the customer terminal 20 and may be in the form of, for example, NFC, QR code, Bluetooth, magnetic sensor, or the like.

In addition, the table tag 10 includes, in addition to the order web page URL information that can be ordered with tag information, additionally query parameters include, for example, table number, menu board type, store owner email, and store unique number (identification code). etc. may be included, and information included in the query parameter may be checked when tagging with the customer terminal 20 .

The customer terminal 20 is a mobile terminal possessed by the customer, and can communicate with the table tag 10, can be accessed through the URL included in the tag information by tagging, and the store owner management server 50 provides the connected URL. You can request an order by receiving an order web page through the . The order details may include a table number, order time, order menu (food), personal identification code, and the like.

Furthermore, the customer terminal 20 is a portable terminal, and may be, for example, a smart phone, a phablet phone, a tablet, a notebook computer, and the like.

Communication network 30 includes table tag 10 and PG server 40, PG server 40 and store owner management server 50, store owner management server 50 and customer terminal 20 or store owner management server 50 and It may be provided for communication between the ordering terminals 60, for example, a wired/wireless Internet network, an LTE network, etc. may be included, and one or more hubs, routers, gateways, etc. for providing the communication network 30 protocol and relaying the network may be included.

After requesting an order by inputting order details on the order webpage accessed from the customer terminal 20, the PG server 40 receives payment request information and performs payment on behalf of the customer when a payment request for the order is made. For this, an API (Application Programming Interface) for using approval/cancellation/partial cancellation of payment provided by the PG server 40 may be provided to the customer terminal 20 .

In addition, the PG server 40 that performed the payment proxy transmits the payment approval details to the store owner management server 50 .

The store owner management server 50 is a server for managing the company, for example, installed in the company to approve the company's order and manage the order details, and the server type may be a web-based cloud server type. .

Specifically, the store owner management server 50 provides an order web page in the form of a web page that can be accessed during tagging from the customer terminal 20, receives the order request details through the order web page, and performs payment on behalf of the PG server 40 ) to receive payment approval details.

The store owner management server 50 that has received the payment approval details transmits the order details to the order terminal 60 .

The order terminal 60 may be a terminal possessed by a store owner or a cook, or may be a terminal installed in a stationary form in a kitchen, etc. You can create an order completion request.

That is, when an order completion request is made from the order terminal 60 , the order completion details are generated and transmitted to the customer terminal 20 and the store owner management server 50 .

In addition, the ordering terminal 60 may be a mobile terminal similar to the customer terminal 20 or may be in the form of a stationary ordering kiosk, but the present invention is not limited to a specific terminal type.

The store owner management server 50 may store order details, order completion details, payment approval details, etc. based on the table number through the database, and may derive sales and customer statistical data based on this information.

Furthermore, the store manager management server 50 uses the derived statistical data or the provided personal identification code to provide the customer-tailored recommended food based on the artificial intelligence-based recommendation algorithm to the customer terminal 20 when an order is requested in the form of a priority list. can be sent to

To this end, the store manager management server 50 may further include a learning unit for learning with an artificial intelligence-based algorithm, and when the customer requests an order, which is provided after the learning unit collects personal information and order history for the first time, the stored Based on other people's personal information and order history, using the cold start of the recommendation algorithm, it is possible to search for customers with similar conditions to the corresponding customer and recommend the food provided to the most similar customer.

The recommended conditions are performed based on the customer's personal information and order history, and the personal information collected for this purpose may include personal identification code, age, gender, preferred food, disliked food, personality, hobbies, etc. Here, the virtual similar condition may be, for example, a condition in which the number of identical or similar information included in personal information is the largest.

In addition, the recommendation algorithm method applied to similar conditions may utilize an artificial intelligence algorithm using similarity analysis.

Furthermore, in addition to the similarity calculation method, the dimension of the interaction matrix is reduced, approximated by two or more small matrices with k potential components, and matrix factorization (matrix factorization) that can predict the rank of each user item by multiplying the corresponding row and column ) can also be used.

In addition, it explores the state space of a set of possible frequent items by using an association rule or a mining rule in which frequently consumed items are connected to the edge of the graph, and removes branching in the infrequent search space, A set of frequently used items is used to create rules, which can also generate recommendations (recommendations).

For example, personal information is initially collected to provide recommended food by the learning department, and based on the collected personal information, the most suitable food for the age group is recommended, or by considering the age, gender, and hobbies of the customer. It can also create association rules and recommend foods that match them.

Furthermore, as the store owner management server 50 provides web-based ordering service, personal information, order history, payment history, etc. can be stored and managed in a web-based database, and at this time, a separate authentication unit (not shown) for security city) may be included.

The authenticator may encrypt and store personal information, order details, payment request details, payment approval details, etc. received when an order is requested in a database.

Here, the personal information may include encrypted unique key information for user login authentication in addition to user personal information, and authentication may be performed according to whether this unique key matches the unique key stored in the database.

Furthermore, the authentication unit builds a block chain network in connection with multiple block chain servers, generates public and private keys through the built-in internal block chain network, converts them into hash values, and stores them in a distributed manner. User authentication can be performed based on the personal information of

Furthermore, the authenticator may receive personal user information along with a public key from a plurality of customer terminals 20 and generate user certificates including hash values for user information, respectively, and the storage method for each user certificate is It can be achieved by a Merkle tree structure.

For example, each user certificate (transaction) is stored with the hash value in the lowest child node, and at the top level of the Merkle tree, the Merkle root (parent node), the hash value is applied to the intermediate node on the path leading to the lowest child node. It is hashed to be shared and stored.

When determining the authenticity of the stored user certificate through this, the user certificate copied to the individual customer terminal 20 and the user certificate in the database are compared, and only hash values hashed along the path of the Merkle tree are compared. do.

At this time, since it is not necessary to perform comparison operations on blocks of all nodes as a comparison operation is performed on the path of the Merkle tree, it is possible to determine the authenticity with a relatively easy amount of computation, and it is possible to quickly and easily find forgery of a transaction. , it is possible to easily verify the transaction even in the customer terminal 20 in the form of a portable terminal having a small capacity.

3 is a flowchart of a web-based smart unattended order method according to an embodiment of the present invention.

When tagging in proximity to the table tag 10 with the customer terminal 20, a URL included in the tag information is accessed by tagging (S10).

The order web page is provided through the store owner management server 50 providing the connected URL, the order details are inputted, the order request and payment request details are generated, and the order information is transmitted to the PG server 40 (S20).

When a payment request is made for the corresponding order request details requested by the customer terminal 20, the PG server 40 receives payment request information and performs a payment proxy (S30).

In addition, the PG server 40 that performed the payment proxy transmits the payment approval details to the store owner management server 50 (S30).

The store owner management server 50 receives the order request details requested from the customer terminal 20, receives the payment approval details from the PG server 40 that performed the payment, checks the payment approval details, and sends the order details to the order terminal (60) and transmits to the customer terminal 20 (S40).

The order terminal 60 checks the received order details to cook, and when cooking is completed, the order completion details for order completion are transmitted to the customer terminal 20 and the store owner management server 50 (S50).

Payment approval details, order request details, order details, order completion details, etc. are transmitted to the store owner management server 50, stored in a database within the store owner management server 50, and managed to be used for statistical data or artificial intelligence-based food recommendations can be (S60).

10 ; table tag
20 ; customer terminal
30 ; communications network
40 ; PG Server
50 ; Store owner management server
60 ; order terminal

Claims (7)

When tagging a table tag provided in a restaurant table with a customer terminal, accessing the URL included in the tag information;
receiving an order web page through a store owner management server providing an accessed URL, inputting order details, generating order requests and payment request details, and transmitting them to the PG server;
When the PG server receives a payment request for the corresponding order request from the customer terminal, receiving payment request information and performing a payment proxy;
transmitting, by the PG server, payment approval details to the store owner management server;
The store owner management server receives the requested order request details from the customer terminal, receives the payment approval details from the PG server, checks the payment approval details, and then transmits the order details to the order terminal and the customer terminal;
The web-based smart unattended order method comprising the step of confirming, by the order terminal, the received order details, and transmitting the order completion details for order completion to the customer terminal and the store owner management server upon completion. According to claim 1,
The table tag is
As tag information, query parameters include table number, menu board type, and store unique number.
Web-based smart unattended order method, characterized in that it is possible to check the information included in the query parameter when tagging with the customer terminal. According to claim 1,
The store owner management server
Web-based smart unattended order method, characterized in that it is a web-based cloud server that can approve the order request details requested from the customer terminal and transmit the order details to the order terminal. 4. The method of claim 3,
The store owner management server
A web-based smart unattended order method, characterized in that it is possible to store order details, order completion details, and payment approval details based on the table number through the database, and to derive sales and customer statistical data based on the stored information. 5. The method of claim 4,
The store owner management server
Web-based smart unmanned, characterized in that when an order is requested using the derived statistical data or the provided personal identification code, the customer-customized recommended food can be transmitted in the form of a priority list based on an artificial intelligence-based recommendation algorithm to the customer terminal order method. A computer program that performs the web-based smart unattended order method of any one of claims 1 to 5 and stores it in a computer-readable recording medium. In the web-based smart unattended order system for performing the web-based smart unattended order method of any one of claims 1 to 5,
a table tag including URL information for accessing an order web page when tagging with the customer terminal;
a store manager management server that receives the order request details requested from the customer terminal, receives payment approval details from the PG server that performed the payment, checks the payment approval details, and transmits the order details to the order terminal and the customer terminal;
A web-based smart unmanned order system comprising an order terminal that checks the received order details and transmits the order completion details for order completion to the customer terminal and the store owner management server upon completion.

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