KR20220003230A - Office chat system with email - Google Patents

Abstract

The present invention relates to a business chat system linked with e-mails to increase speed of business. According to one embodiment of the present invention, the business chat system linked with emails comprises: a management server in which a business e-mail address formed of a user ID and a company domain is registered; an e-mail providing unit connected to the management server, generating an e-mail object on the basis of a user's business e-mail address, and attaching a chat request message including chat request information to transmit the e-mail object; a chat messenger in which the business email address is set as a chat ID, connects to the management server, presenting a list of contacts searched according to the user's search conditions, and transmitting and receiving chat messages between selected chatters among users registered in the management server; a guest messenger enabling a guest not registered in the management server to be connected to the management server according to the chat request information based on the received e-mail object to transmit and receive chat messages between the user and the guest; and a chat relay unit relaying the chat among the selected users in the chat messenger, and the chat between the user of the chat messenger and the guest of the guest messenger.

Description

Email-linked chat system for company {Office chat system with email}

The present invention relates to an email-linked chatting system for a company, and in detail, a user belonging to a specific company invites a guest who does not belong to a specific company based on an email, and the guest does not register as a friend through a chat messenger of a specific company , relates to an email-linked chatting system for companies that enables chatting between users and guests.

In general, with the rapid development of the Internet, e-mail, chatting, etc. using data communication are being used in the spotlight as a new method for communication.

In particular, chatting enables mutual communication with unspecified people, including acquaintances, in real time through text, voice, and video. It provides convenience and usefulness in real life as well as fun.

Looking at the conventional online chat services (eg, NateOn, KakaoTalk, Naver Line, etc.), after a user accesses a chat server through the Internet and performs user registration, using the registered ID, the currently connected user and You select a group to conduct one-on-one or one-to-many chats.

Currently, when a user belonging to the company wants to chat with an external company, after accessing a registered chat service such as NateOn, KakaoTalk or Line, through the same procedure as friend registration, the user belonging to the company Chatting between outside companies is possible. In other words, e-mail services that can be registered by anyone, such as Naver, Daum, Nate, Yahoo, Google, etc., or chat services generally used in Korea such as Nate On, KakaoTalk, or Line, both the user and the other party register users in the chat system. It will be carried out only when it has been completed.

Chat services such as KakaoTalk, NateOn, or Line are personal chat services, not companies, and when security is required, using chat services such as KakaoTalk, NateOn or Line is mixed with personal business and business. A problem exists in that there is a possibility of exposing the business message to the outside.

Furthermore, users generally want to chat with people they know, but for this purpose, they contact the person and have them access the chat site at a specific point in time to match their chat environment, or P2P (Peer- To-Peer)-based specific chat solution was installed and there was a complexity of having to recognize one's own chat ID.

Unlike general-purpose chat services (eg, NateOn, KakaoTalk, Line, etc.), the company chat service provides a chat service only between people belonging to a specific company. It is possible to derive the effect of improving work efficiency by limiting chatting with friends in advance. For example, in the case of a company e-mail service and chat service, when a specific company is "i-Motion", the e-mail address assigned to each employee belonging to i-Motion is used as the chat ID, and the chat service between i-Motion employees corresponds to the chatting service.

However, in the company email and chat service system, chatting is possible between company employees belonging to a specific company, but it is not easy for outsiders to sign up for the company's in-house chatting system, so chatting is required for smooth business progress with external companies. Even in this case, it is impossible to chat between a user belonging to the company and an outsider by the company in-house chatting system.

Accordingly, in order for an employee belonging to a specific company to communicate with an external company, it is necessary to use e-mail to deliver work or to transfer work through phone calls. Feedback is slower than in the case of the case, and there is a problem in that there is a high possibility that the contents of the work will be forgotten over time when the work is delivered over the phone.

Korean Patent Laid-Open Patent Publication No. 2003-0042861 relates to a chatting method as a temporary member, and even customers who are not registered as members on a website that provides customer consultation through the chat window can receive consultation through chatting as easily as a telephone consultation. It is about a method of granting temporary membership qualifications.

Accordingly, the present invention has been devised to solve the above problems. A user belonging to a specific company invites a guest who does not belong to a specific company based on e-mail, and the guest registers as a friend through a chat messenger of the specific company. An object of the present invention is to provide an email-linked chatting system for a company that allows chatting between a user and a guest without the need.

The present invention sets a chatting period in the e-mail, and when the chatting period elapses, blocks access to the guest messenger based on the e-mail. The purpose of this is to provide an email-linked chatting system for companies that can block enemy access.

An email-linked chatting system for a company according to an embodiment of the present invention includes: a management server in which a business email address composed of a user ID and a company domain is registered in advance; an e-mail providing unit that is connected to the management server, creates an e-mail object based on the user's work e-mail address, and attaches a chatting request message including chatting request information to the e-mail object; A chat messenger for which a business e-mail address is set as a chat ID, is connected to a management server, presents a contact list searched according to a user's search conditions, and transmits and receives chat messages between selected interlocutors among users registered in the management server; Based on the received email object, the guest not registered in the management server is connected to the management server according to the chatting request information, the guest messenger for sending and receiving chat messages between the user and the guest; and a chat relay unit for relaying chatting between the interlocutors selected in the chatting messenger, and the chatting between the user of the chatting messenger and the guest of the guest messenger.

In one embodiment of the present invention, the e-mail providing unit selects whether to request a chat for the recipient of the e-mail object, and when the chat request is selected, a chat request button for inducing a response to the chatting request message together with the chatting request message. Chat request unit to create an e-mail object; a temporary password generation unit for automatically generating a temporary password for access to the guest connection unit when the chat request is selected in the chatting request unit; and a guide mail sending unit for automatically sending a guide mail containing the temporary password to the recipient of the e-mail object.

In an embodiment of the present invention, the guest messenger includes: a guest connection unit connected to a guest login screen of the management server when a conversation request button is clicked based on the received email object; When the guest's email address and temporary password are entered as login information on the guest login screen, the guest login screen is converted to a guest chat window, a guest chat unit for transmitting and receiving chat messages with the user through the guest chat window; Guest upload unit for uploading attachments to the guest chat unit; and a guest download unit for downloading the attached file received in the guest chat unit.

In one embodiment of the present invention, the e-mail providing unit, when the chatting request of the chatting request unit is selected, the chatting available period setting unit for setting a chatting period for the chatting request message, and outputting the chatting available period to the e-mail object; and a guest access blocking unit that blocks access to the guest login screen by the guest access unit after the chattable period has elapsed.

In one embodiment of the present invention, the e-mail providing unit, a chat notification unit for displaying in the e-mail object whether there is a chat message sent and received based on the e-mail object; a message storage unit for storing chat messages sent and received based on the e-mail object; and a chat history unit that opens a chat room list window when accessing the chat notification unit, and calls a chat message corresponding to a chat room list selected from among the chat room list listed in the chat room list window from the message storage unit to an e-mail object.

In one embodiment of the present invention, the e-mail providing unit, in the received e-mail object, between users previously registered in the management server, the connection status display unit for displaying the connection status of the user who sent the e-mail object to the management server; and a user connection unit connected to a chat messenger of a user who sent the e-mail object when clicked on the basis of the received e-mail object.

In one embodiment of the present invention, the chat messenger includes: a user chatting unit for transmitting and receiving chat messages between the selected interlocutors; a friend search unit that searches for a target matching search conditions among users registered in the management server; a friend register for registering as a friend the selected target from among the targets searched for in the friend search unit; a friend deletion unit that deletes a friend selected from the friend list registered in the friend register; a friend invitation unit for inviting a friend selected from among friends registered in the friend register as a chat participant; a file upload unit for uploading attached files to the user chat unit; and a file download unit for downloading the attached file received in the user chat unit.

According to the present invention, a user belonging to a specific company invites guests not belonging to a specific company based on e-mail, and chatting between the user and the guest is possible without registering the guest as a friend through the chat messenger of the specific company, so that the user (e.g., , an employee belonging to a specific company) can communicate in real time with a guest (eg, an external company) for business purposes.

Compared with the existing work progress through e-mail, the present invention enables work to be performed in real time through chatting, thereby improving the speed of work through quick feedback between the user and the guest.

In addition, in comparison with the existing business progress through phone calls, in the present invention, it is possible to check the contents exchanged through the chatting history later, so there is a setback in business progress or business progress due to misunderstanding of communication that may occur during oral processing. It is possible to prevent problems such as omission of content and improve work efficiency.

In addition, the present invention sets the chatting period in the e-mail, and when the chatting period elapses, blocks access to the guest messenger based on the e-mail, so that the user who is not registered as a friend can arbitrarily and / Or you can block random access.

1 schematically shows the configuration of an email-linked chatting system for a company according to an embodiment of the present invention.
2 schematically illustrates a configuration diagram of an email providing unit according to an embodiment of the present invention.
3 schematically shows a conceptual diagram of an email object according to an embodiment of the present invention;
4 is a diagram for explaining a process of selecting a chatting request in an e-mail providing unit in an embodiment of the present invention;
5a is an example of an email object in which a chatting request message is written by the chatting request unit, and FIG. 5b is a diagram for explaining a temporary password guide mail.
6 schematically shows the configuration of a chat messenger according to an embodiment of the present invention.
7 schematically illustrates a configuration diagram of a guest messenger according to an embodiment of the present invention.
8 is a diagram for explaining a chat between a guest messenger and a chat messenger according to an embodiment of the present invention.
9 and 10 are diagrams for explaining a process of checking chat details in an email object when a chatting between a guest messenger and a chatting messenger is performed based on the email object.
11 is a diagram for explaining file upload and file download of a chat messenger.

Hereinafter, with reference to the accompanying drawings, an e-mail-linked chatting system for a company according to a preferred embodiment of the present invention will be described.

Referring to FIG. 1 , the company email-linked chatting system 100 includes a management server 110 , an email providing unit 120 , a chatting messenger 130 , a guest messenger 140 and a chatting relay unit 150 . . According to the present invention, a user belonging to a specific company invites a guest not belonging to a specific company based on e-mail, and chatting between the user and the guest is possible without registering the guest with the chat messenger 130 of the specific company.

The management server 110 is a server that provides e-mail and chatting services of a specific company. Here, the specific company includes a company or a public institution with a company name (eg, various large corporations, SMEs, corporate names, such as Samsung, LG, Doosan, etc.).

The management server 110 automatically stores transmission/reception details of the email providing unit 120 , the chatting messenger 130 , and the guest messenger 140 . The transmission/reception history can be deleted from the management server 110 by the user's selection.

In the management server 110 , the email address of an employee belonging to the company is registered. And, as the chatting ID of the chatting messenger 130, a company email address may be used. For the e-mail address of the employee belonging to the company, the e-mail consisting of the employee ID and the company domain is used.

For example, if Samsung employee Gil-dong Hong registers an e-mail address such as hgd@samsung.com in the management server 110, the management server 110 checks whether the e-mail address of hgd@samsung.com is duplicated, and then approves the use. It is possible to use the e-mail address of hgd@samsung.com.

The e-mail providing unit 120 is connected to the management server 110, creates an e-mail object 129 based on the user's e-mail address, and attaches a chatting request message including chatting request information to the e-mail object 129. send it out

Here, the e-mail object 129 is an e-mail sent by a user, and refers to an e-mail specified by a sending date, a recipient, an e-mail subject, and the like. And, in this embodiment, the user refers to an e-mail user as an employee belonging to a specific company.

2, the e-mail providing unit 120 includes an e-mail input unit 121, a chatting request unit 122, a temporary password generating unit 122a, an information mail sending unit 122d, a chatting period setting unit 122b, It includes a guest connection blocking unit 122c, a chat notification unit 123, a chatting history unit 124, a message storage unit 125, a connection status display unit 126, and a user connection unit 127.

The email input unit 121 inputs a sender, a recipient, and contents of an email into the email object 129 .

The chat request unit 122 selects whether to request a chat for the person receiving the email object 129, and when the chat request 121b is selected, a chat request button ( 122e) in the email object 129 .

4, when a chat request is selected in the chat request selection box 121b in the mail writing of the email input unit 121, the chat request setting window 122f opens, and the content of the chatting request message in the chatting request setting window 122f and You can enter the chat period. The chatting request message input to the chatting request setting window 122f is automatically output to the e-mail object 129 in the form of "chat notification mail" as shown in FIG. 5A .

The temporary password generation unit 122a automatically generates a temporary password for access to the guest connection unit when the chat request is selected in the chatting request unit 122 . The guide mail sending unit 122d automatically sends a guide mail containing the temporary password to the recipient of the email object. Immediately after the email object including the chatting request message is sent, the guide mail sending unit 122d is sent to the recipient of the email object in the form of "password guide mail required for chatting request (refer to FIG. 5B )".

In the chatting period setting unit 122b, the chatting available period is set. The chatting period is entered through the chat request setting window. In the present invention, in order to limit the access period to the guest messenger 140, a chatting period may be set. The chatting period is a period during which a guest (eg, an external company that is different from the user) can chat with the user. The user can set the period required to process the corresponding task as the chatting period.

Referring to FIGS. 3 and 9 , the connection status display unit 126 is a management server ( 110) is displayed. The connection status display can be checked only between users previously registered in the management server 110 , and guests who are not registered in the management server 110 cannot check the connection status of the chatting messenger 130 of the user.

When the connection status display unit 126 is clicked in the “on” state of the connection status display unit 126 , it is connected to the user connection unit 127 . The "on" state of the connection state display unit 126 refers to a state in which the sender of the e-mail object 129 is connected to the chat messenger 130 .

The user connection unit 127 is connected to the chat messenger 130 of the user who sent the email object 129 when clicked on the basis of the received email object 129 . The user connection unit 127 can be accessed only by users whose e-mail addresses are previously registered in the management server 110 , and an outsider cannot access the user connection unit 127 .

Referring to FIG. 10 , the chat notification unit 123 displays on the email object 129 whether a chat message transmitted and received based on the email object 129 exists. The message storage unit 125 stores chat messages transmitted and received based on the email object 129 .

The chatting history unit 124 opens the chat room list window 124a upon access to the chatting notification unit 123 . When the chat notification unit 123 is clicked, the chat room list window 124a is opened, and when any one of the chat room lists listed in the chat room list window 124a is clicked, the user to whom the content corresponding to the one list is transmitted and received A chat window 131a is opened. Here, the chat room list may correspond to the subject of a mail exchanged between the user and the guest.

Referring to FIG. 1 , the chat relay unit 150 relays chatting between the interlocutors selected in the chatting messenger 130 , and between the user of the chatting messenger 130 and the guest of the guest messenger 140 .

The chat messenger 130 is set as a business email address as a chat ID. The chat messenger 130 is connected to the management server 110, presents a list of chat partners searched according to the user's search conditions, and transmits and receives chat messages between selected chatters among users previously registered in the management server 110.

Referring to FIG. 6 , the chat messenger 130 includes a user chat unit 131 , a friend search unit 132 , a friend registration unit 133 , a friend deletion unit 134 , a file upload unit 135 , and a file download unit. (136) and a friend invitation unit (137).

The user chatting unit 131 transmits and receives chatting messages between the interlocutors by relaying the chatting between the interlocutors selected by the chatting relay unit 150 . The user chatting unit 131 is linked to the connection status display unit 126 and the user connection unit 127 of the email providing unit 120 . The user chatting unit 131 is activated when the chat messenger 130 opens the user terminal 160 (eg, a PC computer, tablet or mobile device, etc.), and via the user connection unit 127 of the email providing unit 120 . It may be activated in the user terminal 160 .

The friend search unit 132 searches for a target matching the search condition among users previously registered in the management server 110 . The friend registration unit 133 registers as a friend a target selected from among the targets searched by the friend search unit 132 . The friend deletion unit 134 may delete a friend selected from the friend list registered in the friend registration unit 133 .

The friend invitation unit 137 may invite a friend selected from among the friends registered in the friend registration unit 133 as a chatting participant. Here, the chatting participant corresponds to a guest connected to the guest messenger 140 and/or a user of the chatting messenger 130 . The file upload unit 135 uploads an attached file to the user chat unit 131 through the user chat window 131a. The file download unit 136 downloads the attached file received in the user chatting unit 131 through the user chatting window 131a.

Referring to FIG. 7 , the guest messenger 140 includes a guest connection unit 141 , a guest chat unit 142 , a guest upload unit 143 , and a guest download unit 144 .

Guest messenger 140, based on the received email object 129, through the guest terminal 170, the guest not registered in the management server 110 is connected to the management server 110, a chat message between the user and the guest send and receive

In the guest terminal 170 , when the conversation request button 122e is clicked on the basis of the received email object 129 , the guest connection unit 141 is connected to the guest login screen 171 .

The guest chatting unit 142 relays chatting with the chatting messenger 130 by the chatting relay unit 150, and transmits and receives chatting messages with the user through the guest chatting window 142a. As the guest login information, when the guest's email address and temporary password are input to the guest login screen 171 , the guest login screen 171 is switched to the guest chatting window 142a.

The guest messenger 140 can log out and reconnect during the chatting available period set by the chatting period setting unit 122b. That is, the temporary password provided to the guest through the received email object is valid as guest login information during the chatting available period, and is invalid as guest login information after the chatting period has elapsed.

The guest connection blocking unit 122c blocks access to the guest login screen 171 by the guest connection unit 141 after the chatting period has elapsed. When the chatting available period has elapsed, even if the conversation request button 122e is clicked based on the received e-mail object 129, access to the management server 110 from the guest terminal 170 by the guest access blocking unit 122c this is blocked

The guest upload unit 143 uploads an attachment to the guest chat unit 142 through the guest chat window 142a. The guest download unit 144 downloads the attached file received in the guest chatting unit 142 through the guest chatting window 142a.

Referring to FIG. 8 , the guest messenger 140 connects to the management server 110 through the guest connection unit 141 by clicking the conversation request button 122e of the received email object 129 , the guest terminal It is activated at 170 , and chatting with the user's chat messenger 130 is possible. As shown in FIGS. 11A and 11B , the chat messenger 130 and/or the guest messenger 140 can upload and download attached files, so that documents necessary for business can be exchanged.

According to the present invention, a user belonging to a specific company invites guests not belonging to a specific company based on e-mail, and chatting between the user and the guest is possible without registering the guest as a friend through the chat messenger of the specific company, so that the user (e.g., , an employee belonging to a specific company) can communicate in real time with a guest (eg, an external company) for business purposes.

Compared with the existing work progress through e-mail, the present invention enables work to be performed in real time through chatting, thereby improving the speed of work through quick feedback between the user and the guest.

In addition, in comparison with the existing business progress through phone calls, in the present invention, it is possible to check the contents exchanged through the chatting history later, so there is a setback in business progress or business progress due to misunderstanding of communication that may occur during oral processing. It is possible to prevent problems such as omission of content and improve work efficiency.

The present invention described above is not limited by the above-described embodiments and the accompanying drawings, and it is common in the technical field to which the present invention pertains that various substitutions, modifications and changes can be made within the scope without departing from the technical spirit of the present invention. It will be clear to those who have the knowledge of

100: Email-linked chat system for company
110: management server 120: e-mail providing unit
121: email input unit 122: chat request unit
122a: temporary password generation unit 122b: chat period setting unit
122c: Guest access blocking unit 122d: Information mail sending unit
122e: chat request button 123: chat notification unit
124: chat history unit 125: message storage unit
126: connection status display unit 127: user connection unit
129: email object
130: chat messenger 131: user chat unit
132: friend search unit 133: friend register
134: friend deletion unit 135: file upload unit
136: file download unit 137: friend invitation
140: guest messenger 141: guest connection unit
142: guest chat unit 143: guest upload unit
144: guest download unit 150: chat relay unit
160: user terminal 170: guest terminal

Claims (7)

a management server in which a business email address composed of a user ID and a company domain is registered in advance;
an e-mail providing unit that is connected to the management server, generates an e-mail object based on the user's work e-mail address, and attaches a chatting request message including the chatting request information to the e-mail object;
The business email address is set as a chat ID, is connected to the management server, presents a contact list searched according to a user's search condition, and transmits/receives chat messages between selected interlocutors among users registered in the management server chat messenger;
a guest messenger for transmitting and receiving a chat message between the user and the guest by accessing the management server according to the chat request information by a guest not registered in the management server based on the received e-mail object; and
and a chat relay unit for relaying chatting between the interlocutors selected in the chatting messenger, and chatting between the user of the chatting messenger and the guest of the guest messenger. According to claim 1, wherein the e-mail providing unit,
a chat request unit for generating, in the email object, a chat request button for inducing a response to a chat request message together with the chat request message when a chat request is selected for the recipient of the email object;
a temporary password generator for automatically generating a temporary password for access to the guest access unit when the chat request is selected in the chatting request unit; and
and a guide mail sending unit for automatically sending a guide mail containing the temporary password to the recipient of the e-mail object. The method of claim 2, wherein the guest messenger,
a guest access unit connected to a guest login screen of the management server when the conversation request button is clicked on the basis of the received email object;
When the guest's email address and the temporary password are input as login information on the guest login screen, the guest login screen is converted to a guest chat window, and a guest chatting unit for sending and receiving chat messages with the user through the guest chatting window ;
a guest upload unit for uploading an attached file to the guest chat unit; and
Email-linked chatting system for a company, characterized in that it comprises a guest download unit for downloading the attached file received in the guest chat unit. The method of claim 3, wherein the e-mail providing unit,
a chatting period setting unit configured to set a chatting period for the chatting request message when the chatting request unit selects the chatting request, and outputting the chatting available period to the e-mail object; and
After the elapse of the chattable period, the email-linked chatting system for a company further comprises a guest access blocking unit for blocking access to the guest login screen by the guest access unit. According to claim 1, wherein the e-mail providing unit,
a chat notification unit for displaying in the email object whether the chat message transmitted and received based on the email object exists;
a message storage unit for storing the chatting message transmitted and received based on the email object; and
A chat room list window is opened when accessing the chat notification unit, and a chat history unit for calling a chat message corresponding to a selected chat room list from the chat room list listed in the chat room list window from the message storage unit to the email object. Email-linked chat system for companies. According to claim 1, wherein the e-mail providing unit,
a connection status display unit for displaying a connection status of a user who sent the email object to the management server among users previously registered in the management server in the received email object; and
and a user connection unit connected to the chat messenger of the user who sent the email object when clicked on the basis of the received email object. According to claim 1, wherein the chat messenger,
a user chatting unit for transmitting and receiving the chatting message between the selected interlocutors;
a friend search unit that searches for a target matching a search condition among users registered in the management server;
a friend registration unit for registering as a friend a target selected from among the targets found in the friend search unit;
a friend deletion unit for deleting a selected friend from the friend list registered in the friend register;
a friend invitation unit for inviting a friend selected from among the friends registered in the friend register as a chat participant;
a file upload unit for uploading an attached file to the user chat unit; and
Email-linked chatting system for a company, characterized in that it comprises a file download unit for downloading the attached file received in the user chat unit.

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