KR20210154918A - systemconsulting - Google Patents

systemconsulting Download PDF

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Publication number
KR20210154918A
KR20210154918A KR1020210172322A KR20210172322A KR20210154918A KR 20210154918 A KR20210154918 A KR 20210154918A KR 1020210172322 A KR1020210172322 A KR 1020210172322A KR 20210172322 A KR20210172322 A KR 20210172322A KR 20210154918 A KR20210154918 A KR 20210154918A
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KR
South Korea
Prior art keywords
counseling
unit
counselor
center
connection unit
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KR1020210172322A
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Korean (ko)
Inventor
김윤영
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김윤영
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Priority to KR1020210172322A priority Critical patent/KR20210154918A/en
Publication of KR20210154918A publication Critical patent/KR20210154918A/en

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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H10/00ICT specially adapted for the handling or processing of patient-related medical or healthcare data
    • G16H10/20ICT specially adapted for the handling or processing of patient-related medical or healthcare data for electronic clinical trials or questionnaires
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H20/00ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
    • G16H20/70ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to mental therapies, e.g. psychological therapy or autogenous training
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/20ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems

Abstract

The present invention relates to a counseling system, which is to enable a client to easily receive a counseling service. The counseling system of the present invention includes: a smartphone which is provided to allow a client to easily find a counselor and a counseling center; a counseling icon which allows the client to input a desired consultation into the smartphone; a counselor linkage unit which links the counselor to the counseling icon; a counseling center connection unit which is configured to solve a problem of the counselor linkage unit; a psychological test unit which can conduct a psychological test in the counseling center connection unit; a special counseling unit which focuses on a specific case of the psychological test unit; and a customer center unit which collects opinions of users and reports problems to the special counseling unit. Accordingly, the present invention has the effect that a client can easily receive a counseling service.

Description

상담시스템{systemconsulting}Consulting system {systemconsulting}

본 발명은 상담시스템에 관한 것으로서, 상기 스마트폰에 원하는 상담을 입력할 수 있는 상담 아이콘, 상기 상담 아이콘에 상담자를 연개할 상담사 연개부와 상기 상담사 연개부에 호소 문제에 따른 상담 센터 연결부, 심리검사를 할 수 있는 심리검사부, 특정 사건을 중심으로한 특수상담부 및 상기 이용자들의 의견을 수렴하고 문제점을 신고하는 고객센터부로 구성하여서 내담자들이 쉽게 상담 서비스를 받도록 함을 목적으로 한 것이다.The present invention relates to a counseling system, and relates to a counseling icon that can input a desired counseling to the smartphone, a counselor connection unit to connect a counselor to the counseling icon, and a counseling center connection unit according to the problem of appeal to the counselor connection unit, psychological examination The purpose of this is to make it easy for clients to receive counseling services by composing a psychological inspection department that can do this, a special counseling department focusing on specific cases, and a customer center department that collects the opinions of the users and reports problems.

일반적으로 상담 연개 서비스는 일대일로 상담자를 연결해주는 것이다.In general, the counseling service is to connect the counselor on a one-to-one basis.

이상과 같은 상담 서비스는 상담 아이콘, 상담사 연개부, 상담 센터 연개부, 심리검사부, 고객선터부로 구성하는 것이다. The counseling service as described above is composed of a counseling icon, a counselor's open book, a counseling center's open book, a psychological examination section, and a customer selection section.

이와 같은 종래의 상담 서비스는 내담자가 쉽게 상담을 받을 수 있도록 연결하는 것이다.Such a conventional counseling service connects clients so that they can easily receive counseling.

그러나, 상기한 바와 같은 종래의 상담 서비스는 상담자를 선택할 수 없는 문제점이 있었다.However, the conventional counseling service as described above has a problem in that it is not possible to select a counselor.

이에 본 발명은 상기한 바와 같은 종래의 상담 서비스는 상담자를 선택할 수 없는 문제점을 해결하고자 하는 것이다.Accordingly, an object of the present invention is to solve the problem that a counselor cannot be selected in the conventional counseling service as described above.

즉, 본 발명은 상담시스템에 있어서, 내담자가 쉽게 상담자와 상담 센터를 찾도록 구비되는 스마트폰, 상기 스마트폰에 원하는 상담을 입력할 수 있는 상담 아이콘, 상기 상담 아이콘에 상담자를 연개할 상담사 연개부와 상기 상담사 연개부에 호소 문제에 따른 상담 센터 연결부, 상기 상담 센터 연개부에 심리검사를 할 수 있는 심리검사부, 상기 심리 검사부에 특정 사건을 중심으로한 특수상담부 및 상기 특수 상담부에 이용자들의 의견을 수렴하고 문제점을 신고하는 고객센터부로 구성한 것을 특징으로 하는 것이다.That is, the present invention provides a smartphone provided so that a client can easily find a counselor and a counseling center in a counseling system, a counseling icon that can input a desired counseling to the smart phone, and a counselor connection unit that connects a counselor to the counseling icon and the counseling center connection unit according to the problem appealed to the counselor connection unit, the psychological examination unit capable of conducting a psychological examination in the counseling center connection unit, the special counseling unit focusing on a specific case in the psychological examination unit, and the special counseling unit of users It is characterized in that it consists of a customer center that collects opinions and reports problems.

따라서, 본 발명은 상담시스템에 관한 것으로서, 상기 상담 아이콘에 상담자를 연개할 상담사 연개부와 상기 상담사 연개부에 호소 문제에 따른 상담 센터 연결부, 상기 상담 센터 연개부에 심리검사를 할 수 있는 심리검사부, 특수상담부 및 이용자들의 의견을 수렴하고 문제점을 신고하는 고객센터부로 구성함으로서 내담자들이 쉽게 상담 서비스를 받을 수 있는 효과를 갖는 것이다.Accordingly, the present invention relates to a counseling system, wherein a counselor connection unit for connecting a counselor to the consultation icon, a counseling center connection unit according to an appeal problem to the counselor connection unit, and a psychological examination unit capable of performing a psychological examination on the counseling center connection unit , the special counseling department and the customer center department that collects users' opinions and reports problems have the effect that clients can easily receive counseling services.

도1은 본 발명의 예지도.1 is an exemplary map of the present invention.

이하, 첨부된 도면에 의하여 상세히 설명하면 다음과 같다. Hereinafter, it will be described in detail with reference to the accompanying drawings.

즉, 본 발명은 상담시스템에 있어서, 상담 아이콘(1), 상담사 연개부(2)와 상담 센터 연결부(3), 심리검사부(4), 특수상담부(5) 및 고객센터부로(6) 내담자들이 쉽게 상담 서비스로 구성한 것이다.That is, the present invention relates to a counseling system in which a counseling icon (1), a counselor connection unit (2) and a counseling center connection unit (3), a psychological examination unit (4), a special counseling unit (5), and a customer center unit (6) clients It is easily configured as a consulting service.

여기서, 상기 상담 센터 연결부 상기 스마트폰에 원하는 상담을 입력할 수 있도록 형성한 것이다. Here, the consultation center connection unit is formed so that a desired consultation can be input to the smart phone.

또한, 심리검사부상기 상담 센터 연개부에 심리검사를 할 수 있는 것이다. In addition, it is possible to conduct a psychological test in the psychological test unit and the counseling center liaison unit.

또한, 특수상담부 상기 심리 검사부에 특정 사건을 중심으로한 것이다.In addition, the Special Counseling Department focuses on specific cases in the psychological examination department.

또한, 상기 특수 상담부에 이용자들의 의견을 수렴하고 문제점을 신고하는 고객센터부로 내담자들이 쉽게 상담 서비스를 받도록 함을 구성한 것이다.In addition, it is configured so that clients can easily receive counseling services to the customer center department that collects the opinions of users and reports problems to the special counseling department.

이하, 본 발명에 따른 적용효과에 대하여 설명하면 다음과 같다.Hereinafter, the application effect according to the present invention will be described as follows.

상기한 바와 같이 상담시스템에 있어서, 내담자가 쉽게 상담자와 상담 센터를 찾도록 구비되는 스마트폰, 상기 스마트폰에 원하는 상담을 입력할 수 있는 상담 아이콘, 상기 상담 아이콘에 상담자를 연개할 상담사 연개부와 상기 상담사 연개부에 호소 문제에 따른 상담 센터 연결부, 상기 상담 센터 연개부에 심리검사를 할 수 있는 심리검사부, 상기 심리 검사부에 특정 사건을 중심으로한 특수상담부 및 상기 특수 상담부에 이용자들의 의견을 수렴하고 문제점을 신고하는 고객센터부로 내담자들이 쉽게 상담 서비스를 받도록 함을 구성한 것이다. 내담자들이 쉽게 상담 서비스를 받을 수 있는 것이다. As described above, in the counseling system, a smartphone provided so that a client can easily find a counselor and a counseling center, a counseling icon that can input a desired counseling to the smart phone, a counselor connection unit for connecting a counselor to the counseling icon, and The counseling center connection unit according to the problem appealed to the counselor connection unit, the psychological inspection unit capable of conducting a psychological test in the counseling center connection unit, the special counseling unit focusing on specific cases in the psychological inspection unit, and the opinions of users in the special counseling unit It is a customer center department that collects information and reports problems so that clients can easily receive counseling services. Clients can easily receive counseling services.

1: 상담자 연개부
2: 상담자, 센터 연결부
3: 심리검사부
4: 성폭력, 가정폭력 상담
5: 고객센터, 신고부
1: Counselor Relations
2: Counselor, center connection
3: Psychological examination department
4: Counseling for sexual violence and domestic violence
5: Customer Center, Reporting Department

Claims (1)

상담시스템에 있어서,
내담자가 쉽게 상담자와 상담 센터를 찾도록 구비되는 스마트폰, 상기 스마트폰에 원하는 상담을 입력할 수 있는 상담 아이콘, 상기 상담 아이콘에 상담자를 연개할 상담사 연개부와 상기 상담사 연개부에 호소 문제에 따른 상담 센터 연결부, 상기 상담 센터 연개부에 심리검사를 할 수 있는 심리검사부, 상기 심리 검사부에 특정 사건을 중심으로한 특수상담부 및 상기 특수 상담부에 이용자들의 의견을 수렴하고 문제점을 신고하는 고객센터부로 구성한 것을 특징으로 하는 상담시스템{systemconsulting}
In the consultation system,
A smartphone provided so that the client can easily find a counselor and a counseling center, a counseling icon that can input a desired counseling on the smartphone, a counselor connection unit to connect a counselor to the consultation icon, and an appeal to the counselor connection unit A counseling center connection unit, a psychological inspection unit that can conduct a psychological test to the counseling center connection unit, a special counseling unit centered on a specific case in the psychological inspection unit, and a customer center that collects opinions of users and reports problems to the special counseling unit Counseling system, characterized in that composed of departments {systemconsulting}
KR1020210172322A 2021-12-03 2021-12-03 systemconsulting KR20210154918A (en)

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KR1020210172322A KR20210154918A (en) 2021-12-03 2021-12-03 systemconsulting

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