KR20210135148A - Method for untact lodge guidance and apparatus for using the method - Google Patents

Abstract

The present invention relates to a non-face-to-face accommodation guidance service method and a device for performing the same. The non-face-to-face accommodation information service method includes the steps of: receiving, by a non-face-to-face accommodation guide service server, a plurality of different identification information and a plurality of different concierge information corresponding to each of a plurality of different identification information, respectively; receiving, by a non-face-to-face accommodation information service server, one identification information among a plurality of different identification information from a user device; and transmitting, by a non-face-to-face accommodation guide service server, the concierge information corresponding to one piece of identification information.

Description

Method for untact lodge guidance and apparatus for using the method

The present invention relates to a non-face-to-face accommodation guide service method and an apparatus for performing such a method. More particularly, the present invention relates to a non-face-to-face lodging guide service method for providing a non-face-to-face user with information on facilities in the lodging establishment and tourist attractions related to the lodging establishment, and an apparatus for performing such a method.

The hotel industry is responding to customer satisfaction by creating complex products such as guest rooms, food and beverages, interior decoration, and services to meet the diverse needs of customers. Although the service composed of several divisions is provided as described above, in order to provide a more comfortable and high-quality service according to the needs of customers, the hotel has a separate department called the concierge and various information is provided. A hotel concierge may be unfamiliar to the general public. In the case of hotels in Korea, the hotel concierge is a department of customer service that is mainly composed of first-class services. In other words, the concierge, which operates a separate department in the guest room department, is a department of the hotel to establish a service system that can satisfy various customer needs and to improve the service quality by taking the service to the next level. Recently, as the number of business travelers as well as individual travelers continues to increase in hotels, new information requested by customers is diversified.

This concierge service is difficult to provide in general accommodations other than hotels due to maintenance and management costs. Therefore, there is a need for an alternative technology for the concierge service to improve the convenience of the guests in general accommodation establishments that cannot separately provide the concierge service and to replace the repeated provision of accommodation-related information.

An object of the present invention is to solve all of the above problems.

Another object of the present invention is to provide a non-face-to-face accommodation guide service through the user's user device.

In addition, an object of the present invention is to provide a lodging guidance service non-face-to-face through a user's device, but adaptively provide the lodging guidance service in consideration of the user's current location and current time.

A representative configuration of the present invention for achieving the above object is as follows.

According to an embodiment of the present invention, in the non-face-to-face lodging guidance service method, the non-face-to-face lodging guidance service server receives a plurality of different identification information and a plurality of different concierge information corresponding to each of the plurality of different identification information, respectively. The step of receiving, by the non-face-to-face accommodation guide service server, one of the plurality of different identification information from the user device, and the non-face-to-face accommodation guide service server receiving concierge information corresponding to the single identification information It may include the step of transmitting.

On the other hand, each of the plurality of different identification information may be located in each of a plurality of places of one accommodation establishment.

In addition, in the non-face-to-face accommodation guide service method, the non-face-to-face accommodation guide server transmits, as related information, additional concierge information included in the concierge information set related to the concierge information corresponding to one piece of identification information to the user device as related information. may include

In addition, the non-face-to-face lodging guidance service method may further include the step of transmitting, by the non-face-to-face lodging guidance server, a lodging establishment service use schedule generated based on the one piece of identification information to the user device.

According to another embodiment of the present invention, the non-face-to-face accommodation guide service server includes a communication unit for receiving data and a processor operatively connected to the communication unit, wherein the processor includes a plurality of different identification information and the plurality of Receive each of a plurality of different concierge information corresponding to each of the different identification information, receive one of the plurality of different identification information from the user device, and transmit the concierge information corresponding to the one identification information can be implemented to

On the other hand, each of the plurality of different identification information may be located in each of a plurality of places of one accommodation establishment.

In addition, the processor may be implemented to transmit, as related information, additional concierge information included in the concierge information set related to the concierge information corresponding to one piece of identification information to the user device.

In addition, the processor may be implemented to transmit the lodging establishment service use schedule generated based on the one piece of identification information to the user device.

According to the present invention, a lodging guide service may be provided non-face-to-face through the user's device.

In addition, according to the present invention, a lodging guidance service may be provided non-face-to-face through the user's device, and an adaptive lodging guidance service may be provided in consideration of the user's current location and current time.

1 is a conceptual diagram illustrating a non-face-to-face accommodation guide service system according to an embodiment of the present invention.
2 is a conceptual diagram illustrating a method for providing concierge information according to an embodiment of the present invention.
3 is a conceptual diagram illustrating a method of providing information on a lodging establishment use schedule according to an embodiment of the present invention.
4 is a conceptual diagram illustrating a learning method for determining an additional schedule according to an embodiment of the present invention.
5 is a conceptual diagram illustrating a learning method for determining an additional schedule according to an embodiment of the present invention.
6 is a conceptual diagram illustrating a method of utilizing learning data in different lodging establishments according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0023] Reference is made to the accompanying drawings, which show by way of illustration specific embodiments in which the present invention may be practiced. These embodiments are described in sufficient detail to enable those skilled in the art to practice the present invention. It should be understood that the various embodiments of the present invention are different but need not be mutually exclusive. For example, certain shapes, structures, and characteristics described herein may be implemented with changes from one embodiment to another without departing from the spirit and scope of the present invention. In addition, it should be understood that the location or arrangement of individual components within each embodiment may be changed without departing from the spirit and scope of the present invention. Accordingly, the detailed description given below is not to be taken in a limiting sense, and the scope of the present invention should be taken to cover the scope of the claims and all equivalents thereto. In the drawings, like reference numerals refer to the same or similar elements throughout the various aspects.

Hereinafter, various preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings in order to enable those of ordinary skill in the art to easily practice the present invention.

1 is a conceptual diagram illustrating a non-face-to-face accommodation guide service system according to an embodiment of the present invention.

In FIG. 1 , a non-face-to-face lodging guide service system for providing a concierge service to a user who uses a non-face-to-face lodging establishment is disclosed.

Referring to FIG. 1 , the non-face-to-face lodging guidance service system may include a non-face-to-face lodging guidance service server 100 , a lodging establishment server 120 , and a user device 140 .

The non-face-to-face lodging guidance service server 100 may be implemented to provide a non-face-to-face guidance service for lodging establishments. The non-face-to-face accommodation guide service server 100 may store at least one identification code (eg, a quick response (QR) code) registered for each accommodation establishment and at least one piece of concierge information corresponding to the identification code. When information on the identification code is received from the user device 140 , the non-face-to-face accommodation guide service server 100 may transmit concierge information corresponding to the identification code to the user device 140 . The concierge information may be image information for providing facility information within the accommodation establishment, tourism information outside the accommodation establishment, and the like.

The accommodation server 120 may correspond to at least one piece of identification information and at least one piece of concierge information. The accommodation server 120 generates concierge information to be provided to the user through the user device 140 when the identification information is recognized through the user device in order to provide concierge information corresponding to the identification information to the user staying in the accommodation establishment. and match the generated concierge information with identification information. The matched concierge information and identification information may be transmitted to the non-face-to-face accommodation guide service server 100 , and concierge information corresponding to the identification information may be transmitted to the user device 140 according to the recognition of the identification information of the user device.

For example, identification information for providing corresponding concierge information may be located in the form of a QR code at each location of the accommodation establishment. Identification information corresponding to the location in the lobby, room, TV, toilet, bathtub, and convenience facilities in the accommodation facility may be located in the form of a QR code, and each place and/or object (lobby, room) corresponding to the QR code , TV, toilet, bathtub, concierge information describing convenience facilities in accommodation) may be generated and matched.

The user device 140 may recognize the identification information located on the accommodation establishment, and transmit the identification information to the non-face-to-face accommodation guide service server 100 . The user device 140 may receive concierge information corresponding to the identification information from the non-face-to-face accommodation guide service server 100 .

For example, the identification information may be a quick response (QR) code, and the user device 140 may recognize identification information located in each of the places and/or objects of the accommodation establishment through the application. The recognized identification information may be transmitted to the non-face-to-face accommodation guide service server 100 , and the non-face-to-face accommodation guide service server 100 may transmit concierge information corresponding to the recognized identification information to the user device 140 .

Hereinafter, a method for providing specific concierge information is disclosed in the present invention.

2 is a conceptual diagram illustrating a method for providing concierge information according to an embodiment of the present invention.

2 discloses a method of providing concierge information corresponding to identification information.

Referring to FIG. 2 , a method of providing concierge image information in consideration of a user's current location is disclosed.

Disclosed is a method for providing additional concierge information through a user device without separate identification information in consideration of the user's current location.

When the user recognizes identification information through the user device, the user's current location information and current time information may be generated, and the user's current location information and current time information may be transmitted to a non-face-to-face accommodation guide service server.

The non-face-to-face accommodation guide service server 200 may provide concierge information corresponding to identification information recognized by a user based on current location information and current time information.

The non-face-to-face accommodation information service server 200 provides additional concierge information other than the concierge information based on the identification information recognized by the user device in consideration of the existing concierge service provision record and the service provided by the current accommodation establishment, or the user It is possible to provide additional identification information for additional concierge information without a separate recognition of

Specifically, a request for a plurality of identification information may come in over time, and recognition of separate identification information by the user device for the details frequently frequently inquired by users who use accommodation facilities by collecting request data of identification information It is possible to provide the user with additional identifying information or additional concierge information without the need for it.

For example, it is assumed that 50 pieces of identification information (identification information 1 to identification information 50) and concierge information (concierge information 1 to concierge information 50) corresponding to identification information 1 to identification information 50 exist in one accommodation facility. can be By collecting concierge information based on identification information delivered from one user device for each time period, it is possible to check concierge information in which the user is sequentially interested.

By setting a concierge time unit, concierge information continuously inquired from each of a plurality of user devices may be determined. When the plurality of concierge information inquiries continuously inquired by each of the plurality of user devices within the concierge time unit are generated more than a threshold number of times, the plurality of concierge information may be determined as one concierge information set. When 100 or more user devices inquire for the concierge information 7 and the concierge information 10 within a concierge time unit, the concierge information 7 and the concierge information 10 may be determined as a concierge information set. As another example, when more than 100 user devices inquire for concierge information 7, concierge information 10, and concierge information 8 within a concierge time unit, concierge information 7, concierge information 10, and concierge information 8 may be determined as one concierge information set. have.

According to an embodiment of the present invention, the concierge time unit may be adjusted in consideration of positions between concierge information. For example, as the position between the concierge information A and the concierge information B in the accommodation establishment is relatively farther away, the concierge time unit for the concierge information A and the concierge information B may be relatively large. Conversely, the concierge information A and the As the positions between the concierge information B are relatively close, the concierge time unit for the concierge information A and the concierge information B may be relatively small. A location between the concierge information A and the concierge information B may be determined by dividing the accommodation establishment into a plurality of sub-spaces. For example, a lodging establishment may be divided into subspaces such as a lobby, a restaurant, a swimming pool, a guest room, and the like, and a distance relationship between the subspaces may be set, so that the concierge time unit may be set differently for each lodging establishment. The distance relationship between sub-spaces and the concierge time unit for each lodging establishment may vary depending on the setting of the lodging establishment server.

When the concierge information set is determined, identification information/concierge information corresponding to the concierge information set may be provided as additional identification information/additional concierge information. For example, it may be assumed that the concierge information set includes concierge information 5, concierge information 6, and concierge information 7. In this case, when the user recognizes the identification information 5 and requests the concierge information 5, after the concierge information 5 is provided, the concierge information 6 and the concierge information 7 may be displayed on a part of the user device so that they can be selected as additional concierge information. can When more than two pieces of concierge information are provided as additional concierge information, the priority of additional concierge information for identification information at a location relatively close to the currently reproduced identification information may be set relatively higher and provided to the user. .

3 is a conceptual diagram illustrating a method of providing information on a lodging establishment use schedule according to an embodiment of the present invention.

3 discloses a method of providing a schedule for using a lodging establishment in consideration of recognition of identification information.

Referring to FIG. 3 , based on the user's identification information recognition place 350 and identification information recognition time 360 , the accommodation service use schedule 370 may be provided.

The identification information is the first type identification information 310, the identification information recognition time 350 for generating the accommodation service use schedule 370 in consideration of both the identification information recognition place 350 and the identification information recognition time 360. It may be divided into the second type identification information 320 that generates the accommodation service use schedule 370 in consideration.

For example, identification information existing in a place such as a swimming pool or a gym is a first type identification that creates a lodging service use schedule 370 in consideration of both the identification information recognition place 350 and the identification information recognition time 360 . The information 310 and the identification information existing in the room may be the second type identification information 320 for generating the accommodation service use schedule 370 in consideration of only the identification information recognition time.

Specifically, when the first type identification information 310 is recognized, scheduling in consideration of the identification information recognition location 350 may be performed. When the first type identification information 310 is identification information inside or around the pool, the non-face-to-face accommodation guide service server primarily includes the pool schedule based on the current time, and considering the pool location and pool use time An additional schedule 365 that may be additionally provided may be additionally included in the accommodation service use schedule 370 .

When the second type identification information 320 is recognized, scheduling in consideration of only the identification information recognition time 350 may be performed. When the second type identification information 320 is identification information inside the room, the non-face-to-face accommodation guide service server additionally includes an additional schedule 365 that can be provided based on the current time in the accommodation service use schedule 370 . can do it

The additional schedule 365 included in the accommodation service use schedule 370 may be generated in consideration of the identification information recognition result of recognizing identification information of existing users. For example, after the recognition of the identification information in the swimming pool at the identification information recognition time 360, information on the facilities mainly used by users may be accumulated based on the identification information recognized by the users, and based on this, the additional schedule 365 ) can be determined.

For example, if a specific user recognizes identification information in a swimming pool at 3 pm, recognizes identification information (restaurant) in a restaurant at time A in the pool, and recognizes identification information (lounge) in a lounge at time B. can be assumed. In this case, (time A, identification information (restaurant)), (time B, identification information (lounge) may be generated and accumulated as schedule information. This accumulated schedule information will be used to determine the additional schedule 365 . can

Additionally, a schedule separately set by the lodging establishment server may be included as an additional schedule (accommodation establishment setting) 365 . The lodging establishment server may transmit the set schedule according to the event of the lodging establishment as information on the additional schedule (accommodation establishment) 365 to the non-face-to-face accommodation guide service server. The information on the additional schedule (accommodation establishment setting) 365 provided by the accommodation establishment may include information on a service provision available time and a required service provision time. The non-face-to-face lodging guide service server may set the schedule set by the lodging establishment as the additional schedule 365 to provide the lodging establishment service use schedule 370 .

In determining such a schedule, not only identification information, but also user's movement information may be additionally considered. The lodging establishment service use schedule 370 may be determined in consideration with identification information through the collection of the user's movement information.

When the movement route information is additionally acquired, information on a tourist destination outside the lodging establishment may also be acquired, and the area in which the schedule can be determined is expanded so that the lodging establishment service use schedule may be provided in consideration of the lodging establishment external schedule. .

4 is a conceptual diagram illustrating a learning method for determining an additional schedule according to an embodiment of the present invention.

4 discloses a learning method for providing a lodging establishment service use schedule based on existing lodging establishment usage information of other users.

Referring to FIG. 4 , a method for providing an accommodation service use schedule according to an accumulation result of lodging establishment use information and recognition of a user's first type identification information and second type identification information is disclosed.

The lodging establishment use information may include recognition information of identification information of existing users and/or information on movement routes of existing users.

The lodging establishment use information may include information on the location by time of the existing users and information on the place by time, and according to the learning of the information on the location by time and the place by time of the existing users, various options of the accommodation service use schedule can be generated. .

For learning according to an embodiment of the present invention, data of users may have two types. The first learning data 410 is learning data generated based on identification information recognition (a user's recognition of the first type identification information and/or the second type identification information), and the second learning data 420 is an existing user It may be learning data generated based on movement information of For each accommodation establishment, the first learning data 410 and the second learning data 420 may perform location information conversion for conversion to the learning data.

For data pre-processing, a step of matching identification information included in the first learning data 410 and a location in the accommodation establishment through a first location matching step may be performed. In addition, the step of matching the coordinate-based location information (eg, indoor positioning information, GPS information) included in the second learning data 420 through the second location matching step for data pre-processing and the location in the accommodation is performed can be

Through the first location matching step and the second location matching step, the first learning data 410 and the second learning data 420 may be converted into (space, time within the accommodation).

Thereafter, reprocessing of the time information of the first learning data 410 and the second learning data 420 may be performed.

The first learning data 410 generated based on the identification information may be data indicating that the user was at the place at the corresponding time, but information on the time spent in the corresponding place may not be clear. On the other hand, in the case of the second learning data 420, data on the time spent in the corresponding place based on the continuously input data may be additionally included.

Therefore, only the first measured data in the space in the accommodation establishment among the second learning data 420 may be extracted, and learning of the first time entering the space in the accommodation establishment together with the first learning data 410 may be performed. Among the second learning data, data first measured in a space within the accommodation establishment may be expressed in terms of the second learning data (first type) 430 . In consideration of the duration that the second learning data 440 is input in a space within a specific accommodation establishment, learning may be performed on the time spent in the corresponding space. Among the second learning data 440 , the data for learning about the time spent in the space in consideration of the duration input in the space within the specific accommodation establishment may be expressed in terms of the second learning data (second type) 440 . can

That is, the second learning data 420 is classified into two types of second learning data (first type) 430 and second learning data (second type) 440 , so that the second learning data (first type) 430 is used for learning about the first time entering the space in the accommodation establishment together with the first learning data 410, and the second learning data (second type) 440 is continuous data input of the second learning data. Considering time, it can be utilized to learn about the time spent in the corresponding space.

According to an embodiment of the present invention, the first learning model 450 and the second learning model 460 may be separately generated for separate learning of the initial space entry time and space existence time. Through the first learning model 450 receiving the first learning data 410 and the second learning data (first type) 430 , learning of the initial space entry time is performed, and the second learning data (second type) 430 is performed. The spatial existence time may be learned through the second learning model 460 that receives the type) 440 as an input.

An additional schedule may be provided through the learning result through the above learning model. Hereinafter, a method of providing an additional schedule based on a learning result is disclosed in FIG. 5 .

5 is a conceptual diagram illustrating a learning method for determining an additional schedule according to an embodiment of the present invention.

In FIG. 5 , a learning method for providing a lodging establishment service use schedule based on existing lodging establishment usage information of other users is disclosed.

Referring to FIG. 5 , a plurality of lodging establishment service usage schedules to be provided to the user may be determined through a learning result. For example, as a result of learning, when the movement probability 500 of a space within a specific accommodation establishment is greater than or equal to a threshold percentage based on the current time, the corresponding schedule may be provided as the recommended schedule 510 .

If there are a plurality of schedules in which the movement probability 500 of the space within the accommodation facility based on the current time is equal to or greater than a threshold percentage, a plurality of accommodation facility service use schedules 520 including the schedule as the recommended schedule 510 are determined and provided to the user. may be provided.

Application of the learning result for determining the movement probability 500 to the space within a specific accommodation establishment may be adjusted according to whether the latest data or events in the accommodation establishment. Specifically, the weight for determining the movement probability 500 within the accommodation establishment may be determined by setting it higher as the more recent data is.

Alternatively, an additional learning model learned based on separate latest input data may be utilized to determine the movement probability 500 within the accommodation. The range of the latest input data for training the additional learning model may be the input range of the training data received from the accommodation establishment. The range of the latest input data may be determined in consideration of the variability of the existing learning data input to the accommodation establishment. As the variability of the existing training data is relatively high, the range of the latest input data may be relatively short based on the current time point. The variability of the existing learning data may be set to have a larger value as the dispersion of users (space, time) within the accommodation facility increases.

In addition, according to an embodiment of the present invention, there may be an additional learning model in which a data weight is set higher as more recent data is available, and an accommodation service use schedule including a separate additional schedule determined according to the additional learning model will be provided to the user. can In addition, according to an embodiment of the present invention, if there is an event in the accommodation establishment, the use of accommodation establishment service in consideration of the priority of the additional schedule based on the event in the accommodation establishment and the additional schedule based on the existing learned results A schedule may be provided.

The above additional learning model may be utilized to determine the movement probability together with the above-described first and second learning models.

6 is a conceptual diagram illustrating a method of utilizing learning data in different lodging establishments according to an embodiment of the present invention.

6 discloses a scheduling method using learning data of other lodging establishments.

Referring to FIG. 6 , based on the first learning data and the second learning data of the existing accommodation establishment, a schedule for using the accommodation service of the accommodation establishment in which the learning data is not sufficiently accumulated may be provided. Accommodation establishments that do not sufficiently accumulate learning data below the threshold number are expressed in terms of accommodation establishments (non-learning) 610, and accommodation establishments in which learning data exceeding the threshold number are not sufficiently accumulated is accommodation establishments (non-learning) 610) can be expressed in terms of

According to an embodiment of the present invention, the accommodation establishment (non-learning) 610 performs scheduling using learning data based on the accommodation establishment (learning) 620 having characteristics similar to the accommodation establishment (non-learning). can

The similarity between the accommodation establishment (non-learning) 610 and the accommodation establishment (learning) 620 may be determined in consideration of the structure and facility information of the accommodation establishment and location information of the accommodation establishment.

The structure and facility information of the lodging establishment may include information about a restaurant, a swimming pool, a fitness facility, etc. located in the lodging establishment.

Based on the structure and facility information of the accommodation establishment, an additional schedule related to the accommodation establishment facility may be determined, and an accommodation establishment service use schedule including the additional schedule may be provided.

Based on the location information of the accommodation establishment, an additional schedule for a place such as a tourist attraction around the accommodation establishment may be determined, and an accommodation service use schedule including the additional schedule may be provided.

The embodiments according to the present invention described above may be implemented in the form of program instructions that can be executed through various computer components and recorded in a computer-readable recording medium. The computer-readable recording medium may include program instructions, data files, data structures, etc. alone or in combination. The program instructions recorded on the computer-readable recording medium may be specially designed and configured for the present invention, or may be known and available to those skilled in the art of computer software. Examples of the computer-readable recording medium include hard disks, magnetic media such as floppy disks and magnetic tapes, optical recording media such as CD-ROMs and DVDs, and magneto-optical media such as floppy disks. medium), and hardware devices specially configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine language codes such as those generated by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. A hardware device may be converted into one or more software modules to perform processing in accordance with the present invention, and vice versa.

In the above, the present invention has been described with reference to specific matters, such as specific components, and limited embodiments and drawings, but these are only provided to help a more general understanding of the present invention, and the present invention is not limited to the above embodiments. Those of ordinary skill in the art to which the invention pertains can make various modifications and changes from these descriptions.

Therefore, the spirit of the present invention should not be limited to the above-described embodiments, and the scope of the spirit of the present invention is not limited to the scope of the scope of the present invention. will be said to belong to

Claims (8)

The non-face-to-face accommodation information service method is,
Receiving, by the non-face-to-face accommodation guide service server, a plurality of different identification information and a plurality of different concierge information corresponding to each of the plurality of different identification information;
receiving, by the non-face-to-face accommodation guide service server, identification information of one of the plurality of different identification information from a user device; and
Method comprising the step of transmitting, by the non-face-to-face accommodation guide service server, concierge information corresponding to the one piece of identification information. According to claim 1,
Each of the plurality of different identification information is a method, characterized in that located in each of a plurality of places of one accommodation establishment. 3. The method of claim 2,
The non-face-to-face accommodation guide server further comprising the step of transmitting additional concierge information included in the concierge information set related to the concierge information corresponding to one piece of identification information to the user device as related information. 4. The method of claim 3,
The method further comprising the step of transmitting, by the non-face-to-face lodging guide server, the lodging establishment service use schedule generated based on the one piece of identification information to the user device. Non-face-to-face accommodation information service server,
a communication unit for receiving data; and
Including a processor operatively connected to the communication unit,
The processor receives a plurality of different identification information and each of a plurality of different concierge information corresponding to each of the plurality of different identification information,
Receiving one of the plurality of different identification information from the user device,
Non-face-to-face accommodation information service server, characterized in that implemented to transmit the concierge information corresponding to the one piece of identification information. 6. The method of claim 5,
Each of the plurality of different identification information is a non-face-to-face accommodation guide service server, characterized in that it is located in each of a plurality of places of one accommodation establishment. 7. The method of claim 6,
The processor is configured to transmit additional concierge information included in the concierge information set related to the concierge information corresponding to one piece of identification information to the user device as related information. 8. The method of claim 7,
Non-face-to-face lodging guide service server, characterized in that the processor further comprises the step of transmitting the lodging establishment service use schedule generated based on the one piece of identification information to the user device.

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