KR20210094842A - Psychology counseling intermediation method based on oto and program for performing the analysis - Google Patents

Abstract

The present invention provides a psychological counseling mediation method based on online-to-offline (O2O), including: a page display step of displaying a main page for psychological counseling mediation; a search button processing step of displaying various search buttons on the main page, and performing a search service for previously registered offline psychological counseling centers in response to a search button touched by a user among the search buttons; a field-specific counseling processing step of displaying mediation information for counseling in a corresponding field in response to a counseling button touched by the user among counseling buttons displayed in a field-specific counseling region; a psychological counseling center information processing step of performing bookmark, review, and reservation functions for a psychological counseling center selected by the user; and a review processing step of displaying a list of reviews for the psychological counseling centers to allow the user to check the review or allow the user to create a review.

Description

O2O-based psychological counseling mediation method and a recording medium recording a program for performing the same

The present invention relates to a technology for mediating psychological counseling based on O2O (Online to Offline). It relates to an O2O-based psychological counseling mediation method and a recording medium recording a program for performing the same.

In recent years, the demand for psychological counseling related to mental illness is also rapidly increasing. For example, as a result of a survey conducted by a public opinion polling institution on 1,000 people in the summer of 2018, 410 out of 660 people who had never experienced psychological counseling responded that they wanted to receive psychological counseling.

Here, the most common reason for not receiving psychological counseling was the time problem, followed by 'because I thought I didn't need psychological counseling' and 'I couldn't find a suitable psychological counseling center'. And, most of those who did not receive psychological counseling (92.6%) answered that they would be willing to receive psychological counseling if circumstances permit.

In general, offline psychological counseling centers (hereinafter referred to as 'offline psychological counseling centers') have disadvantages in that users have poor accessibility and high cost. Therefore, the conventional offline psychological counseling centers are being operated in the form of promoting individually or with support from local governments to overcome these shortcomings and secure more customers.

Recently, an application for online psychological counseling has been developed, which is easy to access compared to using an offline psychological counseling center and has a low cost burden, so it is getting a good response from users. As representative examples of applications for online psychological counseling according to the prior art, there are Hello Mind Care and Trost.

However, problems with such online psychological counseling applications are being raised. For example, "It's too slow", "There are many problems with the system", "It feels like the counselor is giving a consultation", "It seems like a conversation with a robot", etc.

Unlike offline psychological counseling, online psychological counseling causes the biggest problem in that it does not face each other and cannot hear voices or tones. The most important thing in the early stages of psychological counseling is rapport. Rapo is a psychological term that refers to a relationship of mutual trust between people. It refers to a mutual relationship in which people can relate to each other or speak openly about anything, or that what they say is fully emotionally and rationally understood. Therefore, due to the nature of psychological counseling that requires several counseling sessions, rapport formation is of paramount importance.

In general, psychological counseling treatment does not end in one order, but the more difficult the problem is, the more difficult it is to form a rapport and the longer it takes to treat, which is not suitable for online psychological counseling. In particular, it is difficult to treat for a long time while forming a rapport for infants or the elderly who are not used to using the application.

Accordingly, there is a need for a psychological counseling mediation technology that mediates psychological counseling based on O2O.

The technical problem to be solved by the present invention is an O2O-based psychological counseling mediation method that performs a mediating role so that a user can select a psychological counseling center suitable for him among offline psychological counseling centers, and a record of a program for performing the same to provide the medium.

One aspect of the present invention is an O2O-based psychological counseling mediation method in which a mobile device performs an OTO-based mediation service related to psychological counseling using psychological counseling information provided from a psychological counseling information providing device. , a page display step of displaying a main page for psychological counseling mediation by having a user interface button and a scroll page; a search button processing step of displaying various search buttons on the main page and performing a search service on previously registered offline psychological counseling centers in response to a search button touched by a user among the search buttons; a field-specific consultation processing step of displaying mediation information for consultation in a corresponding field in response to a consultation button touched by a user from among the consultation buttons displayed in the field-specific consultation area; The psychological counseling center information processing step of performing bookmark, review and reservation functions for the psychological counseling center selected by the user and the display of a list of reviews for the psychological counseling centers so that the user can check the review, or the user can It may include a review processing step that allows you to write a review.

In addition, the page display step includes a tutorial (tutorial) display step and a main page display step, wherein the tutorial display step can introduce the application of the psychological counseling mediation method through a tutorial screen in the form of a pop-up.

In addition, the main page, based on the GPS, my location display area where the user's current location is displayed, a search button for performing a search service function requested by the user, events or notices according to the psychological counseling brokerage method are displayed Includes one or more of the event view area, individual, group, couple, family, infant, youth, senior, and other areas including buttons, fixed button area including home, program, community, my information and more buttons can do.

In addition, the search button processing step performs a search service for psychological counseling centers using the main page, but the main page is a back button, a search space, a map icon, a recent search word button, a recently viewed center button, It may include one or more of a search list area and a button to delete all search records.

In addition, when performing a search service for the psychological counseling centers in the search button processing step, the names of the searched psychological counseling centers are displayed in the search list area, but may be displayed in the order closest to the user's current location.

In addition, the counseling processing step by field may display mediation information for the corresponding counseling in response to a touch by the user among the individual, group, couple, family, infant, youth, elderly and other buttons.

In addition, in the counseling processing step by field, when the user touches the list setting button, after displaying a sorting pop-up window, the psychological counseling center names are sorted and scrolled in a way that the user selects from among distance order, star rating order, low price order, and high price order. may include the step of

In addition, the brokerage information of the consultation processing step by field may include one or more of a distance, an address, a star point, a business day, business hours, and cost.

In addition, the psychological counseling center information processing step, but processing the psychological counseling center information using the main page, the main page is an image area, a favorite button, a share button, a display image button, a center name area, a counselor information button , may include one or more of a center information button, a review button, an information display area, and a reservation button.

In addition, in the psychological counseling center information processing step, after displaying the reservation button, when the user touches the reservation button, a reservation pop-up window is displayed, and when the user touches the confirmation button, a call is connected to the psychological consultation center may include steps.

In addition, the generating of the bypass code may generate the bypass code by modulating the command code of the application according to the bypass information stored in the database for the analysis evasion technique.

Another aspect of the present invention may be a computer-readable recording medium in which a computer program is recorded for performing the O2O-based psychological counseling mediation method according to any one of claims 1 to 11. .

According to one aspect of the present invention described above, by providing an O2O-based psychological counseling mediation method and a recording medium recording a program for performing the same, from the user's point of view, a psychological counseling center suitable for him among offline psychological counseling centers can be selected more conveniently and accurately.

1 is a schematic diagram of a system to which an O2O-based psychological counseling mediation method according to an embodiment of the present invention is applied.
2 is an operation flowchart for a method for mediating O2O-based psychological counseling according to an embodiment of the present invention.
3A is an exemplary diagram of a tutorial screen according to the present invention.
3B and 3C are exemplary views of a main page screen according to the present invention.
Figure 4b is an exemplary view for explaining the search button processing step according to the present invention.
5 is an exemplary view for explaining the consultation processing step by field according to the present invention.
6 is an exemplary diagram for explaining the psychological counseling center information processing step according to the present invention. 7 is an exemplary diagram for explaining a review processing step according to the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0023] Reference is made to the accompanying drawings, which show by way of illustration specific embodiments in which the present invention may be practiced. These embodiments are described in sufficient detail to enable those skilled in the art to practice the present invention. It should be understood that the various embodiments of the present invention are different but need not be mutually exclusive. For example, certain shapes, structures, and characteristics described herein may be implemented in other embodiments without departing from the spirit and scope of the invention with respect to one embodiment. In addition, it should be understood that the location or arrangement of individual components within each disclosed embodiment may be changed without departing from the spirit and scope of the present invention. Accordingly, the detailed description set forth below is not intended to be taken in a limiting sense, and the scope of the invention, if properly described, is limited only by the appended claims, along with all scope equivalents to those claimed. Like reference numerals in the drawings refer to the same or similar functions throughout the various aspects.

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the drawings.

1 is a schematic diagram of a psychological counseling mediation system to which an O2O-based psychological counseling mediation method is applied according to an embodiment of the present invention.

The psychological counseling mediation system 100 may include a psychological counseling information providing device 110 and a mobile device 120 . The psychological counseling information providing apparatus 110 may include a server. In addition, the psychological counseling information providing apparatus 110 may include a database. A plurality of mobile devices 120 may be provided. The mobile device 120 may include a smart phone or a notebook computer. The psychological counseling information providing device 110 and the mobile device 120 may be connected to each other through a communication network.

The psychological counseling information providing device 110 provides psychological counseling information requested by the mobile device 120 .

The mobile device 120 performs a psychological counseling service as described below for a user by using the psychological counseling information provided from the psychological counseling information providing device 110. FIG. 2 shows an embodiment of the present invention. This is an operation flow chart for the O2O-based psychological counseling mediation method.

Referring to FIG. 2 , the O2O-based psychological counseling mediation method according to an embodiment of the present invention includes a page display step (S210), a search button processing step (S220), a field-specific counseling processing step (S230), and psychological counseling center information. It may include a processing step (S240) and a review processing step (S250).

The page display step S210 may include a tutorial display step and a main page (main homepage) display step.

The tutorial display step displays a tutorial screen in the form of a pop-up rather than a page as an initial screen on which the application of the psychological counseling mediation method is executed. At this time, the application of the psychological counseling mediation method is introduced. The tutorial display step will be described with reference to FIG. 3A as follows.

When displaying the image 311 in the tutorial display step, it is displayed with a ViewFlipper, and the sliding speed of the page may be set to 2 seconds. The image buttons 312 indicate the display order of images. When the first image 311 is displayed, the first image button 312 is displayed (activated) in a dark color, and when the second image 311 is displayed, the second image button 312 is displayed in a dark color, When the third image 311 is displayed, the third image button 312 is displayed in a dark color. After the third image 311 is displayed, the confirmation button 313 is activated. At this time, when the user touches the activated confirmation button 313, the main page is displayed. After that, the tutorial screen is no longer displayed until the application of the psychological counseling mediation method is reinstalled.

The page display step displays the main page of the psychological counseling mediation method. The main page may include user interface (UI) buttons and may be implemented as a scroll page. The main page display step will be described with reference to FIGS. 3B and 3C.

The main page includes a My Location display area 314, which displays the user's current location based on GPS.

The main page includes a search button 315, through which a search service function requested by the user is provided.

The main page includes an event view area 316, and the event view area 316 is an area in which events or notices according to the psychological counseling mediation method are displayed. The event view area 316 may be displayed at a predetermined cycle (eg, 2 seconds), and the content (post) of an item touched (selected) by the user among the items displayed here is displayed.

The main page includes a consultation area for each field 317. The consultation area for each field 317 may include a plurality of consultation buttons, for example, individual, group, couple, family, infant, youth, elderly and other buttons. When an arbitrary consultation button from among the plurality of consultation buttons is touched by the user, a page change is made and contents related to the consultation button are displayed.

The main page includes a fixed button area 318, the fixed button area 318 may include a plurality of fixed buttons, for example, home, program, community, my information and more buttons. When an arbitrary fixed button among the plurality of fixed buttons is touched by the user, a page change is made and contents related to the fixed button are displayed.

The main page includes a weekend consultation button 319 and a night consultation button 320 as image buttons. Among them, when an image button is touched by the user, a page change is made and the contents related to the image button are displayed.

The main page includes other image buttons 321. Among them, when an image button is touched by a user, a page change is made and the content related to the image button is displayed.

In the search button processing step (S220), various search buttons are displayed on the main page, and a search service is performed for a search button touched by a user from among the search buttons. A search button processing step will be described with reference to FIG. 4 as follows.

The main page has a back button (411), a search space (412), a map icon (413), a recent search word button (414), a recently viewed center button (415), a search list area (416) and a button to delete all search history ( 417).

When the back button 411 is touched by the user, it moves to the main page.

The user may input a keyword for searching for a psychological counseling center in the search space 412 , and a message “Search for center name, area, and subway station” is displayed in the search space 412 for more convenient search. A search result is displayed in the search list area 416 according to the keyword input by the user into the search space 412 . For example, when the user inputs the name of the psychological counseling center in the search list area 416, the psychological counseling center names registered in the database of the psychological counseling information providing device 110 are searched and the searched psychological counseling center names are displayed in the search list area ( 416). As another example, when the user inputs a name of a region (eg, Mapo-gu) in the search list area 416 , the searched names of psychological counseling centers located in Mapo-gu are displayed in the search list area 416 . As another example, when the user inputs a subway station (eg, Gongdeok Station) in the search list area 416 , the searched psychological counseling center names around Gongdeok Station are displayed in the search list area 416 . There may be various methods for displaying a search list in the search list area 416 . For example, based on the current location of the user, the display may be displayed in order of proximity.

When the user touches the map icon 413, a map is displayed on the main page, and the names of the psychological counseling centers registered in advance are displayed on the displayed map.

When the user touches the recent search word button 414 , the recently searched psychological counseling center names are displayed in the search list area 416 .

When the user touches the recently viewed center button 415 , the names of the psychological counseling centers that the user has recently viewed are displayed in the search list area 416 .

If the user touches the delete button (ⓧ) located in an arbitrary list among the search lists displayed in the search list area 416, the corresponding list is deleted.

When the user touches the delete all search history button 417, a pop-up window 418 is displayed. The pop-up window 418 may include the phrase "Do you want to delete all search records (recent search words, recently viewed center)", a confirmation button, and a cancel button. For example, when the user touches the confirmation button, all the lists displayed in the search list area 416 are deleted.

If the user touches the delete button (ⓧ) located in an arbitrary list among the search lists displayed in the search list area 416, the corresponding list is deleted.

Counseling by field processing step (S230) is in response to a touch of any consultation button by the user among the consultation buttons (individual, group, couple, family, infant, youth, elderly and other buttons) of the consultation area 317 by field. Mediation information for the corresponding consultation is displayed. Referring to FIG. 5 , the consultation processing steps for each field will be described by taking the case where the personal consultation button is touched as an example.

When the user touches the personal counseling button among the counseling buttons of the counseling area 317 by field, 'personal counseling' is displayed in the search space 511, and the psychological counseling center registered in the database of the psychological counseling information providing device 110 Psychological counseling centers that provide individual psychological counseling services are searched for among people and displayed in the search list area 512 . In this case, the psychological counseling center names displayed in the search list area 512 are basically displayed in the order of the distance between the user's location and the corresponding psychological counseling center. However, when the user touches the list setting button 513, the sorting pop-up window 514 is displayed, and the psychological counseling center names are arranged and scrolled in a manner that the user selects from among distance order, star rating order, low price order, and high price order. .

In the psychological counseling centers displayed as described above, brokerage information, for example, information such as distance, address, asterisk, business day, business hours and cost is displayed.

The psychological counseling center information processing step (S240) is a step of performing specific functions for the psychological counseling center selected by the user, for example, bookmark, review, and reservation functions. The psychological counseling center information processing step will be described with reference to FIG. 6 as follows.

In the main page of the psychological counseling center information processing stage, there is an image area (611), a favorite button (612), a share button (613), a display image button (614), a center name area (615), a counselor information button (616) , a center information button 617 , a review button 618 , an information display area 619 , and a reservation button 620 .

In the image area 611, an advertisement image (homepage photo) of the selected psychological counseling center is displayed in the form of a view flipper. A favorite button 612 is displayed on one side of the advertisement image, and when the user touches it, the corresponding advertisement image is registered in the favorite. A share button 613 is displayed on one side of the advertisement image, and when the user touches it, the advertisement image is shared through KakaoTalk, e-mail, or text message. Display image buttons 614 are displayed on one side of the advertisement image. Among them, a button corresponding to the advertisement image is displayed in a dark color. A center name area 615 is displayed at the bottom of the image area 611 on the main page, and information such as the name (center name), address, operating hours and cost of the psychological counseling center is displayed here. In addition, the average of the star points input by the users, the number of evaluated users (number of evaluations), and the distance information are displayed in the line name area 615 . A counselor information button 616, a center information button 617, and a review button 618 are displayed at the bottom of the sunteo name area 615, and any one of them may be initially displayed (eg, center information button). and information related to the button touched by the user is displayed in the information display area 619 . A reservation button 619 is displayed at the bottom of the information display area 619, and when the user touches it, a reservation pop-up window 621 is displayed. The reservation pop-up window 621 may include the phrase "Do you want to call for reservation", a confirmation button, and a cancel button. For example, when the user touches the confirmation button, a call is connected to the corresponding psychological counseling center, and when the user touches the cancel button, the display operation of the reservation pop-up window 621 is terminated.

In the review processing step (S250), a review list for psychological counseling centers registered in the database of the psychological counseling information providing device 110 is displayed so that the user can check the review, or the user can write a review This is the step to make it happen. Users can view reviews in order of highest or lowest star rating. The review processing step will be described with reference to FIG. 7 as follows.

The main page in the review processing step may include a rating and number display area 711 , a review list display area 712 , a list setting button 713 , and a review writing button 715 .

In the rating and number display area 711 , the star rating and the number of reviews of all reviews are displayed. A review list display area 712 is displayed at the bottom of the rating and number display area 711, and a review list is displayed there. When the user touches the list setting button 713, a sort pop-up window (RadioButton) 714 is displayed, and then the review list is displayed in a manner that the user selects from among the lowest-star order and the highest-star order method. The review list display area 712 is an area where reviews are displayed, and the user's profile picture and nickname, the selected consultation field, star points, and contents are displayed. If the contents do not all appear within the specified range, the end of the '… ', and the user '… If you touch ', the entire contents of the review are displayed in a downward-facing direction. When the user touches the review writing button 715, a pop-up window for writing a review is displayed, and then the review contents input by the user are displayed.

Such a psychological counseling mediation method may be implemented as an application or implemented in the form of program instructions that may be executed through various computer components and recorded in a computer-readable recording medium. The computer-readable recording medium may include program instructions, data files, data structures, etc. alone or in combination.

The program instructions recorded on the computer-readable recording medium are specially designed and configured for the present invention, and may be known and used by those skilled in the art of computer software.

Examples of the computer-readable recording medium include a hard disk, a magnetic medium such as a floppy disk and a magnetic tape, an optical recording medium such as a CD-ROM and DVD, and a magneto-optical medium such as a floppy disk. media), and hardware devices specially configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like.

Examples of program instructions include not only machine language codes such as those generated by a compiler, but also high-level language codes that can be executed by a computer using an interpreter or the like. The hardware device may be configured to operate as one or more software modules to perform processing according to the present invention, and vice versa.

Although the above has been described with reference to the embodiments, those skilled in the art will understand that various modifications and changes can be made to the present invention without departing from the spirit and scope of the present invention as set forth in the following claims. will be able

100: psychological counseling brokerage system
110: psychological counseling information providing device
120: mobile device

Claims (12)

In the O2O-based psychological counseling mediation method in which a mobile device performs an OTO-based mediation service related to psychological counseling using psychological counseling information provided from a psychological counseling information providing device,
A page display step of displaying a main page for psychological counseling brokerage by providing a user interface button and a scroll page;
a search button processing step of displaying various search buttons on the main page and performing a search service on previously registered offline psychological counseling centers in response to a search button touched by a user among the search buttons;
a field-specific consultation processing step of displaying mediation information for consultation in a corresponding field in response to a consultation button touched by a user from among the consultation buttons displayed in the field-specific consultation area;
Psychological counseling center information processing step that performs bookmark, review, and reservation functions for the psychological counseling center selected by the user;
O2O-based psychological counseling brokerage method comprising a review processing step of displaying a list of reviews for the psychological counseling centers so that a user can check a review, or a user can write a review.
The method of claim 1, wherein the displaying the page comprises:
Including a tutorial display stage and a main page display stage,
The tutorial display step introduces the application of the psychological counseling mediation method through a tutorial screen in the form of a pop-up, O2O-based psychological counseling mediation method.
According to claim 1 or 2, The main page,
My location display area where the user's current location is displayed based on GPS, a search button to perform a search service function requested by the user, an event view area where events or notices according to the psychological counseling mediation method are displayed, personal, O2O-based psychology, including at least one of the fixed button areas including group, couple, family, infant, youth, elderly and other buttons, counseling areas by field, home, program, community, my information, and more buttons Consultation brokerage method.
According to claim 1, wherein the search button processing step,
Perform a search service for psychological counseling centers using the main page,
The main page includes one or more of a back button, a search space, a map icon, a recent search word button, a recent view center button, a search list area and a button to delete all search records, O2O-based psychological counseling brokerage method.
According to claim 1, wherein the search button processing step,
When performing a search service for the psychological counseling centers, the searched psychological counseling center names are displayed in the search list area, and displayed in order of proximity based on the user's current location, O2O-based psychological counseling brokerage method.
According to claim 1, wherein the field consultation processing step,
An O2O-based psychological counseling mediation method that displays mediation information for the counseling in response to the user's touch among individual, group, couple, family, infant, teen, elderly and other buttons.
According to claim 1, wherein the field consultation processing step,
When the user touches the list setting button, after displaying a sorting pop-up window, aligning and scrolling the psychological counseling center names in a manner that the user selects from among distance order, star rating order, low price order, and high price order. of psychological counseling mediation methods.
According to claim 1, wherein the mediation information in the consultation processing step by field,
An O2O-based psychological counseling brokerage method that includes one or more of street, address, star rating, business day, business hours and cost.
According to claim 1, wherein the psychological counseling center information processing step,
The psychological counseling center information is processed using the main page,
The main page includes at least one of an image area, a favorite button, a share button, a display image button, a center name area, a counselor information button, a center information button, a review button, an information display area, and a reservation button, based on O2O of psychological counseling mediation methods.
According to claim 1, wherein the psychological counseling center information processing step,
After displaying the reservation button, when the user touches the reservation button, a reservation pop-up window is displayed, and when the user touches the confirmation button, connecting a call to the corresponding psychological counseling center. mediation method.
According to claim 1, wherein the review processing step,
Write a review using the above main page,
The main page includes at least one of a rating and number display area, a review list display area, a list setting button and a review writing button, O2O-based psychological counseling brokerage method.
A computer-readable recording medium in which a computer program is recorded for performing the O2O-based psychological counseling mediation method according to any one of claims 1 to 11.

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