KR20210061655A - An Integrated Management Solution System for Developing Software - Google Patents

Abstract

The present invention relates to an integrated management solution system for software development and, more particularly, to an integrated management solution system for software development which stores and manages information on projects, issues, and workflows and processing results thereof through one system, and detects and processes delayed issues, thereby enabling smooth operation of a project.

Description

An Integrated Management Solution System for Developing Software

The present invention relates to an integrated management solution system for software development, and more specifically, information about a project, an issue, and a workflow and a result of processing thereof are stored through a single system to enable management and delayed issues. It relates to an integrated management solution system for software development that enables smooth operation of a project by detecting and processing it.

With the advent of the IoT and hyper-connected era, convergence with other industries is expanding, and as software design becomes more complex, it is becoming difficult to manage software under development or commercialization.

In particular, as big data and artificial intelligence are trending, and autonomous driving functions and automatic controls based on them are widely used, the quality of software is directly related to safety.

On the other hand, if issues and defects are not properly managed during the development project, endless time and correction costs are invested in the operation and maintenance phase, and schedule disruptions will eventually occur, which adversely affects the project's performance.

In addition, it is estimated that the size of software will increase by 10 times in the last 5 years and more than 100 times in the next 10 years, and quality control costs are exploding due to enlargement and complexity.

In this situation, large companies are unable to properly manage communication due to difficulty in communication as many developers participate in software development, and SMEs have different processes such as process management, requirements management, and bug and issue management. It is not properly managed, and single-person companies or startup developers are releasing software that has potential problems due to lack of experience in development methodology and inexperience in requirements analysis.

Therefore, as in the following patent documents, a system that can be applied by analyzing requirements, etc. during software development is being developed, but an integrated system that can comprehensively manage a number of projects, issues, requirements, and business processing. Has not been developed.

(Patent Literature)

Registered Patent Publication No. 10-2026839 (registered on September 24, 2019) "Device and method for providing software development service"

The present invention was devised to solve the above problems,

In the present invention, information about a project, an issue, and a workflow is stored and managed through a single system, and a project can be smoothly operated by detecting delayed issues and processing them. The purpose of this is to provide an integrated management solution system for software development.

It is an object of the present invention to provide an integrated management solution system for software development that enables rapid and effective measures for delays by detecting delayed issues according to the delay rate at each stage according to the workflow of each issue.

In the present invention, when the person in charge of the delayed issue exists and the person in charge is able to handle the delay, the process is terminated by notifying the person in charge of the delay. The purpose of this is to provide an integrated management solution system for software development that enables effective processing of delays by making instructions.

An object of the present invention is to provide an integrated management solution system for software development that can prevent repetitive delays in handling issues by determining whether or not it is possible to process them in consideration of the work capability of a person in charge.

The present invention makes it possible to evenly distribute the work and prevent the load according to the task by making the recommendation of the person in charge in consideration of the type of delay issue, the difficulty level, the work status of the new person in charge, and the ability, etc., when a replacement instruction of the person in charge occurs, and the delay rate is reduced. The purpose is to provide an integrated management solution system for software development that can be lowered.

An object of the present invention is to provide an integrated management solution system for software development that enables rapid response to this by monitoring the state of the number of simultaneous users of the system to detect connection abnormalities.

An object of the present invention is to provide an integrated management solution system for software development that enables system inspection and improvement before a failure occurs by predicting not only connection abnormalities but also the risk of failure for connection, detecting performance degradation, and notifying it. There is this.

The present invention is an integrated management for software development that allows each user to receive notifications on each project, issue, etc. registered in the system at a set time according to the project, issue, importance, etc., so that the management of the notifications can be effectively performed. The purpose is to provide a solution system.

An object of the present invention is to provide an integrated management solution system for software development that enables monitoring whether a notification according to a user's setting is accurately received.

The present invention is implemented by an embodiment having the following configuration in order to achieve the above object.

According to an embodiment of the present invention, the integrated management solution system for software development according to the present invention includes a project for software development, an issue, a requirement, workflow information for each issue, work processing information for each workflow, and a user. A management server that registers and stores information, and outputs the information to a user terminal; A user terminal that receives and displays information registered in the management server, inputs project, issue, business processing information, etc., and transmits it to the management server, wherein the management server includes a name for a project, an issue, and a workflow, A business register for registering information such as period, type, difficulty, stage, and user; A business processing unit that changes and processes a progress status of a registered project, issue, and workflow according to an input of a business processing result by a user terminal; It characterized in that it includes; an issue management unit that manages the pending issues by grasping the progress of each issue.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the issue management unit detects a delayed issue by grasping the progress of each issue, and the detected delay A delay processing unit for processing an issue, wherein the delayed issue detection unit receives a step-by-step initial setting time receiving module for receiving information on a step-by-step progress time set by the workflow of each issue, and a time exceeded from the set time of each step. An overtime calculation module that calculates, a delay rate calculation module that calculates a delay rate according to the ratio of the initial setting time and overtime for each step, and a delay issue that generates delay issue information by judging a delay when the calculated delay rate exceeds a set value. It characterized in that it comprises an information generation module.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the delay processing unit includes a person in charge identification module that checks the person in charge of the delay issue, and if the person in charge exists, the person in charge handles the issue. It characterized in that it comprises a person in charge analysis module for analyzing the possibility, and a delay notification module for notifying the person in charge of delay issue information when it is analyzed that the processing by the person in charge is possible.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the person in charge analysis module includes a remaining time calculation module that calculates the deadline remaining time of the delay issue, and the deadline remaining of the delay issue. A residual rate calculation module that calculates the residual rate according to the time and residual steps, a processing time analysis module for each type that analyzes the issue type and processing time by difficulty level of the person in charge for delayed issues, and the available processing time of the person in charge considering the residual rate. It characterized in that it comprises a processability determination module for determining whether or not the issue can be handled in consideration.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, in the case where the registered person in charge of the delay issue does not exist or the person in charge cannot handle the delay issue, the delay processing unit is in charge of the project manager. And a manager selection instruction module for instructing selection, and the issue management unit includes a manager recommendation unit that searches for and recommends a suitable person in charge when an instruction for selection of a person in charge occurs.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the person in charge recommendation unit includes a person in charge search module that searches for persons in charge who can be processed according to the type and difficulty of the delay issue, and the searched A person in charge business analysis module that analyzes the work of the person in charge and determines whether it is possible to process, and a person in charge information providing module that provides information on the person in charge who can be processed, and the person in charge analysis module is the type of issue currently in charge of the searched person in charge. An issue information loading module for fetching information; A processing time calculation module that calculates a time available for business processing in consideration of the remaining time of the issue retrieved by the issue information loading module and the processing time for each issue type of the searched person in charge; And a feasibility determination module for determining whether delayed issues can be handled by comparing the remaining time of the delayed issue with the searched person's possible business processing time.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the management server includes an operation management unit that manages normal operation of the system, and the operation management unit simultaneously operates the system. A connection management unit that monitors whether or not performance related to connection is properly maintained, and the connection management unit includes a connection information receiving module that receives user connection information, and a visitor counting module that calculates the number of concurrently connected users according to the connection information. And, an error information receiving module that receives information about a connection error from a user terminal, and a failure determination module that diagnoses and informs a system connection failure when a connection error occurs more than a set number of times less than the set number of simultaneous users for a certain unit time. Characterized in that.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the connection management unit is not diagnosed as a failure by the failure determination module, but is equal to or less than the number of concurrent users set for a certain unit time. And a failure risk prediction module for diagnosing a failure risk state of the system when the number of connection errors occurs within a certain range and the unit time is continuously generated for more than a set period of time.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the access management unit does not correspond to a failure risk state, but the number of errors occurring below the number of simultaneous users set at a unit time interval And a performance degradation determination module for recognizing and notifying that the connection performance of the system is deteriorating when the rate of change of exceeds a predetermined value and the state continues for a set period or longer.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the management server sets and stores a notification time for each user of information registered in the management server. The notification setting unit includes a user information storage unit that stores information for each user, and a notification reception time setting unit that sets and stores a notification time for notifications by project, issue, and importance by input through each user terminal. The notification reception time setting unit includes a project-specific time setting module that sets the notification time for each project according to each user, a time setting module for each issue type that sets the notification time according to the issue type, and the notification time according to the importance. It characterized in that it comprises a time setting module for each level of importance, and an emergency processing notification time setting module for setting a notification time for a notification requiring urgent processing.

According to another embodiment of the present invention, in the integrated management solution system for software development according to the present invention, the management server includes an operation management unit that manages whether the system is operating normally, and the operation management unit sets the notification. And a notification management unit for managing whether or not the unit operates normally, and the notification management unit includes a notification generation information receiving module receiving notification generation information by the management server, and a notification detecting information on whether the notification generation information reaches a user terminal. An error rate calculation module that calculates the error rate of notifications generated by the reception information detection module and the notification generation information reception module but not received from the user terminal, and when the error rate exceeds a set value for a certain period, an error occurs in the notification setting unit. It is characterized in that it comprises a notification abnormal information providing module to determine and notify this.

The present invention can obtain the following effects by the configuration, combination, and use relationship to be described below with the present embodiment.

In the present invention, information about a project, an issue, and a workflow is stored and managed through a single system, and a project can be smoothly operated by detecting delayed issues and processing them. It has the effect of making it happen.

The present invention has the effect of enabling a quick and effective measure for delay by detecting a delay issue according to a delay rate at each stage according to the workflow of each issue.

In the present invention, when the person in charge of the delayed issue exists and the person in charge is able to handle the delay, the process is terminated by notifying the person in charge of the delay. By giving the instruction, there is an effect that the delay can be effectively processed.

The present invention has the effect of preventing repetitive delays in handling issues by determining whether or not it is possible to process them in consideration of the work capability of the person in charge.

The present invention makes it possible to evenly distribute the work and prevent the load according to the task by making the recommendation of the person in charge in consideration of the type of delay issue, the difficulty level, the work status of the new person in charge, and the ability, etc., when a replacement instruction of the person in charge occurs, and the delay rate is reduced. It has the effect of lowering it.

The present invention monitors the state of the number of simultaneous users of the system and detects a connection abnormality, thereby enabling a rapid response to this.

The present invention has the effect of predicting a risk of failure of a connection as well as a connection abnormality, detecting a performance degradation, and notifying it, so that a system check and improvement can be made before a failure occurs.

The present invention has the effect of enabling each user to receive notifications about each project, issue, etc. registered in the system at a time set according to the project, issue, importance, etc., so that the notification can be effectively managed.

The present invention has the effect of enabling monitoring whether a notification according to a user's setting is correctly received.

1 is a configuration diagram of an integrated management solution system for software development according to an embodiment of the present invention
Figure 2 is a block diagram showing the configuration of the management server of Figure 1
3 is a block diagram showing the configuration of the issue registration unit of FIG. 2
4 is a reference diagram showing an example of registering an issue
5 is a reference diagram showing an example of a workflow setting
Figure 6 is a block diagram showing the configuration of the business processing unit of Figure 2
7 is a block diagram showing the configuration of the delayed issue detection unit of FIG. 2
8 is a block diagram showing the configuration of the delay processing unit of FIG. 2
9 is a block diagram showing the configuration of a person in charge recommendation unit of FIG. 2
10 is a block diagram showing the configuration of the workflow analysis unit of FIG. 2
11 is a block diagram showing the configuration of the workflow recommendation unit of FIG. 2
12 is a block diagram showing the configuration of the connection management unit of FIG. 2
13 is a block diagram showing the configuration of a notification management unit of FIG. 2
14 is a block diagram showing the configuration of a notification setting unit of FIG. 2
15 is a reference diagram showing an example of a notification

Hereinafter, preferred embodiments of an integrated management solution system for software development according to the present invention will be described in detail with reference to the accompanying drawings. In the following description of the present invention, when it is determined that a detailed description of a known function or configuration may unnecessarily obscure the subject matter of the present invention, a detailed description thereof will be omitted. Throughout the specification, when a part "includes" a certain component, it means that other components may be further included, and other components are not excluded unless specifically stated to the contrary, and also described in the specification. Terms such as "... unit" and "... module" mean a unit that processes at least one function or operation, which may be implemented by hardware or software, or a combination of hardware and software.

When an integrated management solution system for software development according to an embodiment of the present invention is described with reference to FIGS. 1 to 15, the integrated management solution system for software development includes projects, issues, requirements, and each A management server 1 for registering and storing workflow information for issues, business processing information for each workflow, and user information, and outputting the information to the user terminal 3; And a user terminal 3 that receives and displays information registered in the management server 1, inputs project, issue, and business processing information, and transmits the information to the management server.

The integrated management solution system according to the present invention enables integrated management of the entire development process for the development of large-scale, complex and diversified software, and is installed on the internal server of a large company or installed on a cloud server to make it accessible. In a way that makes the use of the system possible.

The present invention manages a project for software development, a requirement for each project, a variety of issues such as defects, tests, various tasks, new functions, and improvements, and a workflow representing the progress of each issue. ), and the manager or person in charge (employee) of the project can check it through the user terminal (3), and all users can grasp the progress of the project at a glance by registering the work process details. To be there.

In particular, the present invention prevents the delay of the project by identifying issues that are delayed in business processing and promptly taking measures for them, and taking measures in consideration of the business processing situation and business processing capability of each person in charge at this time. Make effective project progress possible.

In addition, the present invention allows each user to analyze work processing efficiency according to the workflow for each issue type, and recommends and provides a workflow according to the issue type in consideration of each user's work processing efficiency when creating a new issue. To maximize the efficiency of business processing.

In addition, the present invention makes it possible to prevent problems such as missed notifications even in complex projects by setting a time zone according to the type and importance of various notifications related to the project and delivering them to the user. It monitors in real time whether it is working normally, so that a quick action can be taken against system errors.

The management server 1 is a configuration that registers and stores project, issues, requirements for software development, workflow information for each issue, and business processing information for each workflow, and is installed in the form of hardware on the internal server of the company. Or it can be installed in the form of being stored on a cloud server. Accordingly, the management server 1 may be connected to the user terminal 3 through wired or wireless communication depending on the installation environment to enable transmission and reception of information. As shown in Fig. 2, the management server 1 includes a work registration unit 11, a work processing unit 12, an issue management unit 13, a workflow providing unit 14, an operation management unit 15, and a notification setting unit ( 16) may be included.

The business registration unit 11 is a configuration for registering various business information and user information related to software development managed on the system, and can be registered through the input of the user terminal 3, and the project registration unit 111, the issue registration unit (113), it may include a user registration unit (115).

The project registration unit 111 is a configuration for registering project information related to software development, and various software-related projects can be carried out within the company, and since the larger the company is, the larger the number of projects are simultaneously proceeding, so the project information is registered. Thus, issues and business results for each project can be managed.

The issue registration unit 113 is a configuration for registering issue information for each project. Issue information such as defects, functional improvements, requirements, tests, new functions, and various tasks related to software development of each project can be registered. have. The issue registration unit 113 may designate and store the types of each of these issues, and store information such as work period, difficulty level, priority, workflow, step-by-step processing period, person in charge, etc. As shown, the storage may be performed through an input through the screen of the user terminal 3. Therefore, a person with the authority to register an issue can register issue information anywhere through the user terminal 3. As shown in FIG. 3, the issue registration unit 113 includes a project connection module 113a, a name registration module 113b, a type designation module 113c, a period setting module 113d, a difficulty setting module 113e, and priority. A priority setting module 113f, a workflow setting module, a step-by-step period designation module 113h, and a person in charge designation module 113i may be included.

The project connection module 113a is a configuration that designates and connects a project for an issue to be registered, and is included in project information so that the issue can be managed.

The name registration module 113b is configured to register a name for an issue, and may be registered through an input through the user terminal 3.

The type designation module 113c is a configuration in which the type of issue is designated and stored, and can be divided into types such as defects, functional improvements, requirements, tests, new functions, and various tasks. It can be divided into various types depending on the type, etc. The type of issue designated by the type designation module 113c may be used for setting the user's work processing efficiency, workflow recommendation, notification, etc. for each issue type.

The period setting module 113d is a configuration for registering information on a processing period of an issue, and a person who intends to register an issue may set and store a period in which the issue should be processed in consideration of the entire period of the project.

The difficulty setting module 113e is a configuration for setting information on the difficulty level of an issue, and can be divided into certain stages such as upper, middle, and lower, and the weight of the work processing efficiency is applied according to the difficulty, and the person in charge's recommendation, work processing capability It can be used for the calculation of

The priority setting module 113f is configured to register priorities for each issue, particularly emergency processing information, and may preferentially send a notification about emergency processing to the user.

The workflow setting module 113g is configured to register information on processing steps of each issue, and may be set to various steps according to the type of issue. The workflow setting module 113g can basically set a step to have the attribute of creation → progress → confirmation → end, as shown in FIG. 5, and the progress of various processes according to the type of issue and confirmation thereof Through this, the work on the issue can be finished.

The step-by-step period designation module 113h is a configuration for setting and storing a period to be processed for each step set by the workflow setting module 113g. The delay rate is calculated and measures can be taken accordingly.

The person in charge designation module 113i is configured to designate and store a person in charge for an issue, and enables work processing by the person in charge, and analyzes the workflow according to the person in charge, handles delay, and sets a notification.

The user registration unit 115 is a configuration that registers information about users such as administrators and managers on the system, and allows information on user identification information, authority, etc. to be stored, and the types of issues that can be handled by each user and Information on the difficulty level, etc. is registered so that the appropriate person in charge can recommend it.

The work processing unit 12 is configured to change the status of each step of the registered project, issue, and workflow according to the work information input through the user terminal 3, and the result input according to the work process of each person in charge is It is reflected in the system so that you can grasp the work progress at a glance. To this end, the work processing unit 12 may include a project selection module 121, an issue selection module 122, a step designation module 123, a work information input module 124, and a processing completion module 125. .

The project selection module 121, the issue selection module 122, and the stage designation module 123 are configured to select a project, issue, and step on the workflow in which the task was performed, and are selected according to input through the user terminal (3). It allows the status information of the project, issue, and workflow to be changed. Therefore, work on issues of each project is completed by completing the issues through each step in the workflow and processing the issues registered for the project, and this process is saved and displayed through the input of the user terminal (3). So that both managers and users can grasp the process of work.

The task information input module 124 is a configuration for inputting detailed information on the execution details of the registered task, and can be input together with other data information, through which the manager can confirm the task.

The processing completion module 125 is a configuration that completes business processing for the input content, and the task is performed according to the information selected by the project selection module 121, the issue selection module 122, and the step designation module 123. The processing state is changed and stored in the management server 1.

The issue management unit 13 is configured to manage delayed issues (hereinafter referred to as'delayed issues').If the issue is delayed, the smooth progress of the project becomes difficult and the work processing period increases. As a result of the loss occurs, the delayed issue is recognized in advance and measures are taken to prevent the damage caused by the delay in work. In addition, when a delayed issue occurs, the issue management unit 13 recommends a new person in charge to handle the issue when there is no person in charge or when the person in charge cannot handle the issue for the remaining time in consideration of the person in charge's work processing capability. Make it happen. At this time, the recommendation of a new person in charge is made in consideration of the person in charge's business processing capability and business processing situation, thereby preventing the occurrence of additional delays. To this end, the issue management unit 13 includes a delay issue detection unit 131 for detecting delayed issues, a delay processing unit 133 for processing delayed issues, and a person in charge recommendation unit for recommending a new person in charge for delayed issues ( 135).

The delayed issue detection unit 131 is a component that detects an issue that has a delay in handling the issue, and does not detect delay according to the entire issue processing period, but based on the degree of delay for each issue's step-by-step processing time. To detect. Accordingly, the delayed issue detection unit 131 prevents a disruption in the overall project progress by allowing the delayed issue to be processed in advance before the overall issue processing is delayed. To this end, the delay issue detection unit 131 may include a step-by-step initial setting time receiving module 131a, an excess time calculation module 131b, a delay rate calculation module 131c, and a delay issue information generation module 131d.

The step-by-step initial setting time receiving module (131a) is a configuration configured to receive information on the processing period for each step of the workflow set by the step-by-step period designating module (113h) of the issue register (113), and processed based on this. Determine whether or not exceeding the period has occurred.

The overtime calculation module 131b is configured to calculate the overtime for each stage of the issue, and calculates a time delayed from the end time of each stage. The overtime calculation module 131b continuously calculates the overtime at regular time intervals until the end information of each step is input, and a delay rate is calculated by the overtime, so that a delay issue can be detected.

The delay rate calculation module 131c is a configuration that calculates the degree of delay of each step using a step setting time and an excess time, and calculates the degree of delay in each step for the total scheduled time. It is continuously calculated at intervals.

When the delay rate calculated by the delay rate calculation module 131c exceeds a set value, the delay issue information generation module 131d determines that processing of the issue is delayed and generates information on the delay issue, Depending on whether or not the person in charge, the delay processing unit 133 is to take action. The delayed issue information generation module 131d calculates the delay rate at regular time intervals until the stage is completed in each stage of the workflow of each issue, and generates delayed issue information as soon as the delay rate exceeds a set value.

The delay processing unit 133 is configured to process delayed issue information when the delayed issue information is generated in the delayed issue detection unit 131, and take different actions according to the presence of a person in charge and whether or not the person in charge can handle the work. do. When the person in charge of the delay issue does not exist, the delay processing unit 133 indicates that the designation of the person in charge is omitted and instructs the manager to select the person in charge without delay. In addition, if there is a person in charge, it is analyzed whether the remaining steps of the delayed issue can be handled within the scheduled time, and if it can be handled, the person in charge is notified of the delay, and if it cannot be handled, the manager is informed. Order the replacement of the person in charge. To this end, the delay processing unit 133 may include a person in charge confirmation module 133a, a person in charge analysis module 133b, a delay notification module 133c, and a person in charge selection instruction module 133d.

The person in charge verification module 133a is a configuration for checking whether the person in charge for delayed issues exists, and allows to check the information registered in the management server 1, and if there is a person in charge, the person in charge analysis module 133b Analysis of the person in charge is performed, and if the person in charge does not exist, the manager is instructed to select the person in charge by the person in charge selection instruction module 133d.

The person in charge analysis module 133b is configured to analyze whether or not a person in charge of a delayed issue can handle a task, and analyzes it in consideration of the remaining period and stage of the delayed issue, and the person in charge's work processing capability. The person in charge analysis module 133b analyzes the task processing capability of the person in charge according to the type of issue and the difficulty level, and determines whether or not the delayed issue can be processed within a predetermined period according to the analyzed person's task processing ability. To this end, the person in charge analysis module 133b includes a residual time calculation module 133b-1, a residual rate calculation module 133b-2, a type-specific processing time analysis module 133b-3, and a processability determination module 133b- 4) may be included.

The remaining time calculation module (133b-1) is configured to calculate the current remaining time until the delayed issue is scheduled to be processed, and calculates the difference between the scheduled end time of the issue registered in the management server (1) and the current time. To calculate the remaining time.

The residual rate calculation module (133b-2) is configured to calculate the remaining work residual rate of the issue in consideration of the currently remaining stage of the delay issue, and the residual rate is calculated according to the sum of the estimated time of the remaining stages from the total scheduled time. Try to calculate the rate.

The type-specific processing time analysis module 133b-3 is a component that analyzes the processing time according to the type of issue of the person in charge, and calculates the processing time by statistically analyzing the processing time of the person in charge for the same type of issue in the past. By adjusting the weight in consideration of the difficulty level, it is possible to derive the correct processing time for each type.

The processing possibility determination module 133b-4 is configured to determine whether delay issues can be processed in consideration of the processing time of each issue type of the person in charge, and the remaining time calculated by the remaining time calculation module 133b-1 and the remaining time In consideration of the residual rate calculated by the rate calculation module 133b-2, it is determined whether or not processing is possible. In other words, the processing possibility determination module 133b-4 calculates the processing time according to the residual rate by multiplying the processing time according to the issue type of the person in charge by the residual rate, and compares the calculated processing time and the remaining time. When the remaining time is equal to or more than the remaining time, it is determined that processing is possible, and when the remaining time is less, it is determined that processing is impossible.

The delay notification module 133c is configured to notify the person in charge of only the occurrence of the delay when it is determined that the processing is possible by the processing possibility determination module 133b-4. do.

The manager selection instruction module 133d is a configuration that instructs the manager to select a manager when there is no person in charge or when it is determined that the person in charge cannot process the process by the processing possibility determination module 133b-4, the manager's user terminal (3) ), and a suitable person in charge is recommended and provided together by the person in charge recommendation unit 135.

The person in charge recommendation unit 135 is a configuration that selects and recommends a suitable person in charge when a new person in charge selection instruction occurs to the manager by the person in charge selection instruction module 133d, and searches for a person in charge in consideration of the type and difficulty of delay issues. The person in charge should be recommended in consideration of the current status of the person in charge and the ability to process the work. To this end, the person in charge recommendation unit 135 may include a person in charge search module 135a, a person in charge business analysis module 135b, and a person in charge information providing module 135c.

The person in charge search module 135a is configured to search for a person in charge suitable for a delay issue, and searches for a person in charge who can handle the type and difficulty of the delay issue, and searches based on the information registered by the user registration unit 115. do.

The person in charge business analysis module 135b is configured to determine whether delay issues can be handled in consideration of the current status and work capability of the person in charge searched by the person in charge search module 135a, and the issue information loading module 135b-1 ), a processing time calculation module 135b-2, and a feasibility determination module 135b-3.

The issue information loading module 135b-1 is a configuration for fetching information on the type and difficulty level of an issue currently in charge of the searched person in charge, and allows the remaining time for work to be calculated in consideration of the status of work of the person in charge.

The processing time calculation module 135b-2 is a configuration that calculates the processing time that the searched person in charge can handle the task, and the remaining steps and remaining steps of the task currently in charge of the person in charge of the searched person in charge of the searched person's issue type Considering the time, add the time to be invested in the relevant task and calculate the processing time that can handle the task. Accordingly, the processing time calculation module 135b-2 may be configured to use a value representing the processing time for each issue type of the user calculated by the processing time analysis module 133b-3 for each type. As an example, if the person in charge calculated by the type-specific processing time analysis module 133b-3 has 10 days to deal with the relevant issue, and the currently searched person in charge has 5 days to invest in the work being performed, the searched person in charge The processing period in which the business can be processed can be calculated as having 15 days.

The availability determination module 135b-3 is a configuration that determines whether the searched person in charge can handle the delayed issue, and the searched person in charge's possible work processing time and delay issues calculated by the processing time calculation module 135b-2 The remaining time of is compared to determine whether it is possible to process. For example, if the searched person in charge needs 15 days of processing time, but the remaining time of the delayed issue is 10 days, the searched person in charge is determined to be unable to handle the delayed issue and is therefore excluded from the person in charge to be recommended, and can be processed for less than 10 days. Only the person in charge with a period of time is recommended as the person in charge.

The person in charge information providing module 135c is configured to provide the information of the person in charge recommended to the manager, and provides the person in charge information determined to be processed by the possibility determination module 135b-3, preferably Recommendations can be made in the order of the person in charge with the smallest possible treatment period. The person in charge information providing module 135c can be provided in the form of a notification through the user terminal 3 of the administrator together with the selection instruction of the person in charge.

The workflow providing unit 14 is a configuration that recommends and provides an appropriate workflow according to the business processing efficiency according to the user's issue type, and a workflow analysis unit that analyzes the business processing efficiency according to the workflow by each user's issue type. (141) and a workflow recommendation unit 143 that recommends a workflow with high work processing efficiency according to the type of issue.

The workflow analysis unit 141 is configured to analyze work processing efficiency according to the workflow for each user's issue type, and includes a user information storage module 141a, an issue type storage module 141b, and a workflow information storage module 141c. ), a processing efficiency calculation module 141d, and a processing efficiency update module 141e.

The user information storage module 141a, the issue type storage module 141b, and the workflow information storage module 141c are responsible for performing each issue, the type of issue, and the workflow stage after each issue is completed. As a configuration for storing information, work processing efficiency is calculated according to the processing time of each step of the workflow, so that the recommendation of the workflow step can be made.

The processing efficiency calculation module 141d is a configuration that calculates work processing efficiency according to the type of issue of each user, and calculates the processing efficiency according to the ratio of the initial time set for the issue handled by the user and the actual work processing time. , The actual work processing time is analyzed and applied to the actual work processing time excluding the time spent for confirmation of the manager, etc. In addition, the processing efficiency calculation module 141d puts a weight on the processing efficiency according to the difficulty level of the issue, thereby reducing the difference in processing efficiency according to the difficulty level. To this end, the processing efficiency calculation module 141d includes a set time storage module 141d-1, a processing time storage module 141d-2, a work progress time analysis module 141d-3, and a processing efficiency calculation module 141d- 4), may include a weight application module (141d-5).

The setting time storage module 141d-1 is configured to store information on the processing time set for each issue, and to load and store information registered by the period setting module 113d of the issue registration unit 113. do.

The processing time storage module 141d-2 is configured to store information on a time when an actual issue has been processed, and calculates and stores the time from the time when the issue is created to the time when the issue is ended.

The work progress time analysis module (141d-3) allows the actual user to specify the step in which the work was performed in consideration of the characteristics of each step in the work processing time stored by the processing time storage module (141d-2). Calculate the time at which the previous step has progressed. For example, the work progress time analysis module (141d-3) is, in the case of creation → progress → confirmation → end, up to the workflow stage, between creation and progress at the time stored by the processing time storage module (141d-2). The actual work time can be calculated by excluding the time of work and the time done for confirmation.

The processing efficiency calculation module (141d-4) is the set processing period of each issue stored by the setting time storage module (141d-1) and the work progress time analyzed by the business progress analysis module (141d-3). It is a configuration that calculates the work processing efficiency according to the ratio, for example, the total set processing period can be divided by the work progress time to calculate the work processing efficiency, and the larger the calculated value, the higher the work processing efficiency. .

The weight application module 141d-5 is configured to set a weight according to the difficulty of an issue and applied to the calculation of work processing efficiency by the processing efficiency calculation module 141d-4. The weight can be multiplied by the business processing efficiency so that the final business processing efficiency can be calculated. Accordingly, the weight application module 141d-5 may give weights to issues of high difficulty even if they have the same business processing efficiency, resulting in higher final business processing efficiency.

The processing efficiency update module 141e is a configuration for updating the work processing efficiency of the workflow step for each issue type calculated by the processing efficiency calculation module 141d, and the work processing efficiency for a corresponding user whenever an issue is terminated. The update is made so that the change in work processing efficiency of each user can be reflected.

The workflow recommendation unit 143 is a configuration that recommends a workflow suitable for each user when an issue is generated, and enables each user to find a workflow with high work processing efficiency for each issue type and provide it to the user. To this end, the workflow recommendation unit 143 may include an issue information input module 143a, a user information input module 143b, a workflow comparison module 143c, and a recommended workflow providing module 143d.

The issue information input module 143a is configured to input type information of an issue to be generated, and allows one of type information designated by the type designation module 113c to be input.

The user information input module 143b is a configuration in which information on a user who creates an issue or a person in charge of the issue is input, and can be input through the user terminal 3.

The workflow comparison module 143c is configured to compare work processing efficiency for each user's workflow analyzed by the workflow analysis unit 141 with respect to the type of issue input by the issue information input module 143a. In addition, it is possible to recommend a workflow with high work processing efficiency. As an example, the workflow comparison module 143c may compare differently set workflows for test issues according to the number of tests and types of tests, and double tests are quickly performed, and re-progress by the administrator. The workflow, which has been analyzed as having high work processing efficiency, is recommended to the user because there are fewer procedures such as, so that effective work processing with reduced time is possible.

The recommended workflow providing module 143d is a configuration that provides the user with workflow information having high work processing efficiency according to the result compared by the workflow comparison module 143c, and the user receiving the recommended workflow information It is possible to increase the efficiency of business processing by user and by issue type by registering for the relevant issue and making the work progress accordingly.

The operation management unit 15 is a component that manages the operation of the system, and a connection management unit 151 that manages whether a connection is normally operated, and a notification management unit that manages whether a notification by the notification setting unit 16 operates normally. (153) may be included.

The access management unit 151 monitors the connection status to the system to diagnose an abnormality in the connection and manages the connection. The connection management unit 151 is configured to perform monitoring using the number of simultaneous users and information on occurrence of errors. Through this, the connection management unit 151 can diagnose a failure of a connection system, and diagnose not only a failure, but also a failure risk prediction and performance deterioration, and prepare for this. To this end, the connection management unit 151 includes a connection information receiving module 151a, a number of users calculating module 151b, an error information receiving module 151c, a failure determination module 151d, a failure risk prediction module 151e, and performance. It may include a deterioration determination module (151f).

The access information receiving module 151a is configured to receive access information for a system, and receives access information in real time to calculate the number of users.

The number of visitors calculation module 151b is configured to calculate the number of users according to the access information received by the access information receiving module 151a, and calculates the number of users in real time. The number may be calculated and transferred to the failure determination module 151d, the failure risk prediction module 151e, and the performance degradation determination module 151f.

The error information receiving module 151c is configured to receive information about an error in connection to the system through the user terminal 3, and receives information about the error from each user terminal 3, and information about the number of errors. Can be made to yield.

The failure determination module (151d) is a configuration for diagnosing a failure of the access system, and when a connection error occurs more than a set number of times less than a set number of simultaneous users for a certain unit time, it is determined as a failure and can be notified to the administrator and user. have. For example, the failure determination module 151d may determine and notify a failure when 20 access errors occur in 1000 or less concurrent users during a unit time of a day, and this is only an example, and various times and Failure can be diagnosed based on the number of times.

The failure risk prediction module 151e is configured to notify the user of information about the failure when the failure is not diagnosed as a failure by the failure judgment module 151d but is predicted to occur in the near future. According to 151d), if the number of errors in a certain range below the number of errors in a certain range occurs continuously for a certain period of time, it is judged as a sign of failure and predicted information on the risk of failure is generated. To this end, the failure risk prediction module 151e may include an error reference determination module 151e-1, a continuation monitoring module 151e-2, and a failure risk notification module 151e-3.

The error reference determination module 151e-1 is configured to determine whether the number of connection errors per unit time is within the range of the number of times of failure risk prediction, and is set based on a certain range below the range diagnosed as a failure. For example, the error criterion determination module 151e-1 may determine a failure risk within a predictable range when 15 to 19 connection errors occur in less than 1000 people during a unit time of a day. If an error occurs within the range, the duration is calculated.

The continuity monitoring module 151e-2 monitors the duration when the number of connection errors is determined to be within the predicted range of the risk of failure within the number of concurrent users set during the unit time by the error reference determination module 151e-1. It is configured to monitor whether it continues for a certain number of unit times.

The failure risk notification module 151e-3 is configured to notify a failure risk when the number of errors within the failure risk prediction range continues for a set unit time as a result of monitoring by the continuity monitoring module 151e-2. , For example, if the unit time is one day, if it lasts for 5 days, the risk of failure can be communicated. Accordingly, even before the failure occurs, the failure risk notification module 151e-3 can recognize and notify the user in advance of reaching the failure risk, so that the inspection and coping with the failure can be quickly performed.

The performance deterioration determination module 151f is configured to detect the performance degradation of the access system, and even when a failure or a risk of failure is not detected, it detects that the performance of the access system is deteriorating, so that measures to improve performance can be taken in advance To be there. The performance deterioration determination module 151f determines that the performance of the connection system is degraded when the number of errors during a unit time does not fall within the range of failure and risk of failure, but the increase rate of the number of errors exceeds the set value and continues for a certain unit time. . To this end, the performance degradation determination module 151f may include an error change rate calculation module 151f-1, a duration time calculation module 151f-2, and a performance degradation notification module 151f-3.

The error change rate calculation module 151f-1 is configured to calculate a change rate of the number of errors occurring below the number of simultaneous users set during a unit time, and calculates a slope for the number of errors between unit times.

The duration time calculation module 151f-2 is configured to calculate the duration of this state when the error change rate exceeds a set value, and the duration of the state in which the error change rate between each unit time exceeds the set value is measured. To calculate. The duration time calculation module 151f-2 sets the direction in which the error change rate increases as a reference value.

The performance degradation notification module 151f-3 is configured to determine that the performance of the access system is degraded and notify when the rate of change of the number of errors exceeds a set value and continues for a certain period of time. If the condition continues for 10 days, it can be judged as a deterioration in performance. Therefore, the performance degradation notification module (151f-3) notifies the performance degradation even before the occurrence of failure or failure, so that continuous inspection and maintenance are performed, thereby preventing an increase in maintenance cost and delay in business processing due to failure. To be able to prevent it.

The notification management unit 153 is a component that manages whether the notification setting unit 16 operates normally. In the notification setting unit 16, notifications about projects and issues on the system are sent to the user terminal 3 according to a time zone set by the user. ), and manage whether it works normally. Accordingly, the notification management unit 153 enables the user to check whether or not a set type of notification is normally received at a time set by the user, and for this purpose, a notification generation information receiving module 153a, a notification receiving information detection module 153b, It may include an error rate calculation module (153c), a notification abnormality information providing module (153d).

The notification generation information receiving module (153a) is a configuration for receiving information that a notification occurs on the system, and is notified through the user terminal 3 in relation to status change, work processing, instructions, etc. of projects, issues, workflows, etc. It is possible to receive generation information about the mode notification that is being used.

The notification reception information detection module 153b is configured to detect information on notifications received through the user terminal 3, and automatically manages the reception information when the notification is received through the user terminal 3 ( It can be detected by sending it to 1). In addition, the notification receiving information detection module 153b detects information such as the time, type, and importance of the notification received through the user terminal 3 together so that it is possible to check whether the notification has arrived correctly at a predetermined time.

The error rate calculation module 153c is configured to calculate a rate that a notification does not arrive at a predetermined time for a certain period of time, and the notification generation information received by the notification generation information receiving module 153a and the notification reception information detection module ( The notification reception information detected by 153b) is compared to check whether the notification arrives at a time set by the user, and the percentage of notifications that have not arrived at the set time among the generated notifications is calculated as an error rate. The error rate calculation module 153c continuously calculates an error rate for a certain period of time, for example, calculates an error rate on a daily basis to determine whether it exceeds a set value, and allows this process to be performed continuously every day.

The notification abnormality information providing module (153d) is configured to notify the user of the information on which the operation abnormality of the notification setting unit 16 has occurred, and when the error rate calculated by the error rate calculation module (153c) exceeds a set value Please judge as above. Accordingly, the notification abnormality information providing module 153d enables a quick response by allowing rapid recognition of an operation abnormality of the notification setting unit 16.

The notification setting unit 16 is a configuration that allows each user to set a notification reception time for notifications occurring in the system, and may set the notification reception time according to a project, type of issue, and importance. For software development, a number of projects are often carried out at the same time, numerous issues arise within one project, and users who develop and manage software are in most cases in charge of multiple projects and issues. Therefore, a number of notifications related to state change, work processing, instructions, requirements, etc., such as project, issue, and workflow occurring on the system, are delivered to each person in charge at the same time as shown in FIG. Will occur. Therefore, the notification setting unit 16 sets the reception time of notification according to the type and importance of the project and the issue, so that the management of the notification can be effectively performed for the user. By ensuring that the delivery is done on time, it enables urgent handling and smooth management at the same time. To this end, the notification setting unit 16 may include a user information storage unit 161 that stores user information and a notification reception time setting unit 163 that sets a notification time according to the user.

The user information storage unit 161 is configured to store user information for setting information on a notification, and allows a notification time for a corresponding user to be set.

The notification reception time setting unit 163 is a configuration for setting the notification reception time for each user, a project-specific time setting module 163a that sets the reception time for each project, and an issue type-specific time setting that sets the reception time for each issue type. It may include a module 163b, a time setting module 163c according to the importance level for setting a reception time according to the importance level, and an emergency processing notification time setting module 163d for setting a reception time of the emergency treatment notification.

The project-specific time setting module 163a and the issue type-specific time setting module 163b are configured to set the notification reception time according to the type of project and the type of issue. It can be divided into hours, 11 o'clock, 12 o'clock, etc., and notifications can be received at 10, 20, and 30 minutes depending on the issue of each project.

The priority time setting module 163c may set notification times in order of importance from notifications for each issue, and set to receive notifications first as the importance level is higher. Accordingly, in the above-described example, the time setting module 163c according to the importance level can receive a notification by dividing the importance into upper, middle, and lower levels every 3 minutes.

The emergency processing notification time setting module 163d is configured to set a reception time for a notification requiring urgent processing, and the notification on the urgent processing allows priority notification to be made irrespective of the project and issue type and importance. However, if an emergency handling notification is received without any restrictions at all, there may be a problem that the notification is missed because it is buried in many notifications, so the emergency handling notification time setting module 163d sends the emergency handling notification at the last time of each issue. Can be received. For example, in the above-described example, the emergency processing notification time setting module 163d may allow the emergency handling notification to be received in the last minute of the end of the notification time for each level of importance at 3 minute intervals from the notification time of each issue. Processing notifications can be received at the appropriate time regardless of the type of project or issue. Accordingly, the emergency processing notification time setting module 163d enables rapid processing of notifications requiring rapid processing while preventing problems such as missed notifications.

The user terminal 3 receives and displays the information registered in the management server 1, and inputs project, issue, and business processing information and transmits it to the management server. Includes terminals of all users who use. As shown in FIG. 1, the user terminal 3 may be applied in various forms such as a PC, a smart phone, and a tablet, and register and process tasks, receive various notifications, and provide information.

In the above, the applicant has described various embodiments of the present invention, but such embodiments are only one embodiment embodying the technical idea of the present invention, and any changes or modifications may be made as long as the technical idea of the present invention is implemented. It should be construed as falling within the scope of.

1: Management server
11: Business Register 111: Project Register 113: Issue Register
113a: project connection module 113b: name registration module 113c: type designation module
113d: period setting module 113e: difficulty setting module 113f: priority setting module
113g: workflow setting module 113h: step-by-step period designation module
12: business processing unit 121: project selection module 122: issue selection module
123: step designation module 124: business information input module 125: processing completion module
13: Issue Management Department 131: Delayed Issue Detection Department
131a: step-by-step initial setting time reception module 131b: excess time calculation module
131c: delay rate calculation module 131d: delay issue information generation module 133: delay processing unit
133a: person in charge identification module 133b: person in charge analysis module
133b-1: remaining time calculation module 133b-2: remaining rate calculation module
133b-3: Processing time analysis module by type 133b-4: Determining whether processing is possible
133c: Delay notification module 133d: Staff selection instruction module
135: Person in charge recommendation department 135a: Person in charge search module 135b: Person in charge business analysis module
135b-1: Issue information loading module 135b-2: Processing time calculation module
135b-3: Availability judgment module 135c: Person in charge information provision module
14: workflow providing unit 141: workflow analysis unit
141a: User information storage module 141b: Issue type storage module
141c: workflow information storage module 141d: processing efficiency calculation module
141d-1: setting time storage module 141d-2: processing time storage module
141d-3: business progress time analysis module 141d-4: processing efficiency calculation module
141d-5: weight application module 141e: processing efficiency update module
143: workflow recommendation unit 143a: issue information input module
143b: user information input module 143c: workflow comparison module
143d: recommended workflow providing module
15: operation management unit 151: connection management unit 151a: connection information receiving module
151b: number of visitors calculation module 151c: error information receiving module 151d: failure determination module
151e: Failure risk prediction module 151e-1: Error criterion judgment module
151e-2: continuation detection module 151e-3: failure risk notification module
151f: Performance degradation judgment module 151f-1: Error change calculation module
151f-2: Duration calculation module 151f-3: Performance degradation notification module
153: notification management unit 153a: notification generation information receiving module
153b: notification reception information detection module 153c: error rate calculation module
153d: notification abnormal information providing module 16: notification setting unit
161: user information storage unit 163: notification reception time setting unit
163a: Time setting module for each project 163b: Time setting module for each issue type
163c: time setting module by importance level 163d: emergency processing notification time setting module

Claims (11)

A management server that registers and stores project, issues, requirements for software development, workflow information for each issue, business processing information for each workflow, and user information, and outputs the information to a user terminal;
Including; a user terminal that receives and displays information registered in the management server, inputs project, issue, business processing information, etc., and transmits it to the management server; and
The management server,
A business register for registering information such as names, periods, types, difficulty levels, stages, users, etc. about projects, issues, and workflows; A business processing unit that changes and processes a progress status of a registered project, issue, and workflow according to an input of a business processing result by a user terminal; An integrated management solution system for software development, comprising: an issue management unit that manages pending issues by grasping the progress of each issue. The method of claim 1, wherein the issue management unit
It includes a delayed issue detection unit that detects delayed issues by grasping the progress of each issue, and a delayed processing unit that processes the detected delayed issues,
The delayed issue detection unit,
A step-by-step initial setting time receiving module that receives information about the step-by-step progress time set by the workflow of each issue, an overtime calculation module that calculates the exceeded time from the set time of each step, and the step-by-step initial set time and overtime Integration for software development, comprising: a delay rate calculation module that calculates a delay rate according to the ratio of and a delay issue information generation module that determines delay as a delay when the calculated delay rate exceeds a set value and generates delay issue information. Management solution system. The method of claim 2, wherein the delay processing unit
A person in charge identification module that checks the person in charge of delayed issues, a person in charge analysis module that analyzes whether or not the person in charge can handle the issue if there is a person in charge, and if it is analyzed that the person in charge can handle the issue, it notifies the person in charge of delayed issue information. An integrated management solution system for software development, comprising a module. The method of claim 3, wherein the person in charge analysis module
A residual time calculation module that calculates the deadline remaining time for delayed issues, a residual rate calculation module that calculates the residual rate according to the remaining deadline and remaining stages of delayed issues, and the handling time by issue type and difficulty level of the person in charge for delayed issues. An integrated management solution system for software development, characterized in that it comprises a processing time analysis module for each type that analyzes the data, and a processing availability determination module that determines whether or not an issue can be processed in consideration of the processing time of the person in charge considering the residual rate. . The method of claim 4, wherein the delay processing unit
In the case that the registered person in charge of the delayed issue does not exist or the person in charge cannot handle it, it includes a person in charge selection instruction module that instructs the project manager to select a person in charge,
The issue management unit,
An integrated management solution system for software development, characterized in that it includes a person in charge recommendation unit that searches for and recommends an appropriate person in charge when an instruction to select a person in charge occurs. The method of claim 5, wherein the person in charge recommendation unit
Provides a person in charge search module that searches for persons in charge who can be processed according to the type and difficulty of delayed issues, a person in charge business analysis module that analyzes the searched person’s work to determine whether it can be handled, and the person in charge information that provides information on the person in charge who can handle it. Contains modules,
The person in charge business analysis module,
An issue information loading module for calling information on the type of issue currently in charge of the searched person in charge; A processing time calculation module that calculates a time available for business processing in consideration of the remaining time of the issue retrieved by the issue information loading module and the processing time for each issue type of the searched person in charge; An integrated management solution system for software development, comprising: a feasibility determination module for determining whether delayed issues can be handled by comparing the remaining time of the delayed issue with the searched person's possible business processing time. The method of claim 1, wherein the management server
It includes an operation management unit that manages the normal operation of the system,
The operation management unit includes a connection management unit that monitors whether the performance of the simultaneous connection of the system is properly maintained,
The connection management unit,
An access information receiving module that receives the user's access information, a visitor counting module that calculates the number of concurrently connected users according to the access information, an error information receiving module that receives information about a connection error from a user terminal, and a certain unit An integrated management solution system for software development, comprising a failure determination module that diagnoses and informs a system connection failure when a connection error occurs more than a set number of times less than a set number of simultaneous users during a time. The method of claim 7, wherein the connection management unit
Although not diagnosed as a failure by the failure determination module, if the number of connection errors occurs within a certain range below the number of concurrent users set during a certain unit time, and if such unit time continues to occur for more than a set period, the system becomes a risk of failure. An integrated management solution system for software development, comprising: a fault risk prediction module to diagnose. The method of claim 8, wherein the connection management unit
It does not correspond to a failure risk state, but the rate of change in the number of errors occurring below the number of concurrent users set at a unit time interval exceeds a certain value, and if this condition continues for more than a set period, it is notified by recognizing that the connection performance of the system is deteriorating. An integrated management solution system for software development comprising a; performance degradation determination module. The method of claim 1, wherein the management server
Includes a notification setting unit for setting and storing a notification time for each user of the information registered in the management server,
The notification setting unit,
It includes a user information storage unit that stores information for each user, and a notification reception time setting unit that sets and stores a notification time for notifications by project, issue, and importance by input through each user terminal,
The notification reception time setting unit,
A time setting module for each project that sets the notification time for each project according to each user, a time setting module for each issue type that sets the notification time according to the issue type, a time setting module for each importance level that sets the notification time according to the importance, and emergency An integrated management solution system for software development, comprising: an emergency processing notification time setting module for setting a notification time for notifications that need to be processed. The method of claim 10, wherein the management server
It includes an operation management unit that manages the normal operation of the system,
The operation management unit includes a notification management unit for managing whether the notification setting unit is operating normally,
The notification management unit,
A notification generation information receiving module that receives notification generation information by the management server, a notification reception information detection module that detects whether the notification generation information reaches the user terminal, and a notification generation information receiving module. An error rate calculation module that calculates an error rate of a notification that has not been received from, and a notification error information providing module that determines that an error has occurred in the notification setting unit and informs the error rate when the error rate exceeds a set value for a certain period of time. Integrated management solution system for software development.

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