KR20200111946A - System for providing delivery service based on two-way communication with user orientation - Google Patents

Abstract

An objective of the present invention is to provide a system capable of providing a consignment service with high reliability. According to the present invention, the system for providing a user-oriented consignment service based on bidirectional communication comprises: a receiving unit to receive request information including vehicle information, moving time information, starting point information, and destination information from a client terminal; a DB unit to store consignor information in which telephone numbers, personal information, and work experience information of consignors are linked; an order information transmission unit to transmit order information obtained by processing request information to n (n is a natural number higher than or equal to 2) consignor mobile terminals; a receipt processing unit to receive feedback information on whether consignment is possible from m (m is a natural number higher than or equal to 2) consignor mobile terminals as a replay to the order information; an information processing unit to sort and transmit information of consignment candidates who have transmitting feedback information in consignor information stored in the DB unit to the client terminal, and receive selection information from the client terminal; and an approval processing unit to transmit approval information of a mobile terminal of a selected consignor who is a consignor corresponding to the selection information.

Description

User-oriented consignment service providing system based on two-way communication {SYSTEM FOR PROVIDING DELIVERY SERVICE BASED ON TWO-WAY COMMUNICATION WITH USER ORIENTATION}

The present invention relates to a system that provides a consignment service, and more specifically, information between a consignment requester and a consignor performing a consignment is shared through two-way communication as well as the most suitable for a plurality of request information for a consignment request. Provides a user-oriented consignment service based on two-way communication that enables the consignment service to be more effectively performed by sequentially selecting and automatically providing the consignment information to the consignment client, as well as implementing all the processes from the start to the end of the consignment in a user-oriented environment. It's about the system.

Recently, a variety of on-demand O2O (Online to Offline) services are emerging that receive online requests for delivery food orders, transportation reservations, accommodation reservations, etc. and perform offline instead.

As some of these on-demand O2O services, services such as car wash, refueling, parking, vehicle delivery and charging are booked online and a service that provides a delivery service that operates the vehicle on behalf of the vehicle owner has also appeared. have.

The delivery service can be said to provide user convenience in terms of improving the user's time efficiency and overcoming space constraints, but it simply provides a service that operates the vehicle from the previously reserved place of departure to the destination on behalf of the vehicle owner. As such, the provision of user-oriented services is extremely limited because it is impossible to know at all whether a third party makes the vehicle operation safe or converts it for other purposes.

In addition, the conventional service that provides consignment is configured so that the consignment service is performed by the consignor unilaterally selected or determined by the consignment service company when a consignment request is received. Including the problem of being difficult to provide information, there is a limitation that the user-oriented environment is not implemented at all because the service is not performed from the perspective of the subject requesting the consignment service.

Korean Patent Application Publication No. 10-2018-0080871 (July 13, 2018) Korean Patent Publication No. 10-2018-0023173 (2018.03.07.)

The present invention was invented to solve the above-described problems in the background as described above, by sequentially performing inter-information matching processing between the request information of the consignment client and the preliminary or feedback information of the candidate consignee performing consignment, Its purpose is to provide a system capable of providing a more reliable consignment service by providing a variety of information on the consignment process to the consignment client in real time, as well as selecting the consignee that best suits the consignment request target.

Other objects and advantages of the present invention can be understood by the following description, and will be more clearly understood by the embodiments of the present invention. In addition, the objects and advantages of the present invention can be realized by the configuration shown in the claims and a combination of the configuration.

In order to achieve the above object, a user-oriented consignment service providing system based on two-way communication of the present invention comprises: a receiver configured to receive request information including vehicle information, travel time information, departure location information, and destination information from a client terminal; A DB unit for storing consignor information linked with the consignor's telephone number, personal information, and career information; An order information transmission unit for transmitting the order information processed by the request information to n (n is a natural number of 2 or more) of the consignee mobile terminal; A reception processing unit for receiving feedback information on whether a consignment is possible from m (m is a natural number of 2 or more) consignment mobile terminals in response to the order information; An information processing unit configured to select consignment candidate information from which feedback information has been transmitted from among consignee information stored in the DB unit, and transmit it to the client terminal, and receive selection information from the client terminal; And an approval processing unit for transmitting approval information to the mobile terminal of the selected consignor, the consignor corresponding to the selection information.

In addition, it is preferable that the present invention further comprises a route information generation unit that generates moving route information of the selected consignor using the location information received from the mobile terminal of the selected consignor.

In order to implement a more preferred embodiment, the present invention generates information about the estimated time of arrival at the departure place of the selected consignor using the location information and the location information of the departure place where consignment starts, and transmits the generated information about the expected time to the client terminal. It may further include a service processing unit.

Further, in this case, the service processing unit of the present invention generates information about the scheduled end time of consignment of the selected consignor using the location information and the location information of the destination where the consignment ends, and sends the information about the expected end time of the consignment to the client terminal. Can be configured to transmit.

Furthermore, the present invention is further preferably configured to further include a post-processing unit for transmitting the received photo information to the client terminal when the photo information on the vehicle is received from the mobile terminal of the selected consignor.

In this case, the post-processing unit of the present invention may be configured to generate delay guide information and transmit the generated delay guide information to the client terminal when the time at which the photo information is received exceeds the scheduled end time information for consignment.

The user-oriented consignment service providing system based on two-way communication according to the present invention can select the information that best matches each other by applying a multi-party information exchange and matching processing method to the information of the consignor and the information of the consignor. Through matching, it is possible to create an effect of maximizing the benefit or convenience of both the consignment-related subject, that is, the consignment client, the consignor performing the consignment, and the service company providing the consignment service.

In addition, according to a preferred embodiment of the present invention, it can be configured to improve the convenience of the consignment requester (user) from the pre-processing of the consignment by using the location information of the origin, location information of the destination, and the current location information of the consignor. Of course, it is possible to provide accurate information on the progress of the consignment and the completion of the consignment to the consignment client in real time, so that the entire process of the consignment can be implemented in a more user-oriented environment.

The following drawings attached to the present specification illustrate preferred embodiments of the present invention, and serve to more effectively understand the technical spirit of the present invention together with the detailed description of the present invention to be described later, so the present invention is described in these drawings. It is limited only to matters and should not be interpreted.
1 is a view showing an overall consignment service providing system and related configurations according to an embodiment of the present invention;
2 is a block diagram showing a detailed configuration of a consignment service providing system according to an embodiment of the present invention;
3 is a flowchart illustrating a process for a preferred embodiment in which a consignment service is provided according to the present invention;
4 is a flowchart illustrating a process of providing a consignment service according to another exemplary embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. Prior to this, terms or words used in the specification and claims should not be construed as being limited to their usual or dictionary meanings, and the inventors appropriately explain the concept of terms in order to explain their own invention in the best way. Based on the principle that it can be defined, it should be interpreted as a meaning and concept consistent with the technical idea of the present invention.

Therefore, the embodiments described in the present specification and the configurations shown in the drawings are only the most preferred embodiment of the present invention, and do not represent all the technical spirit of the present invention, and thus various equivalents that can replace them at the time of application It should be understood that there may be water and variations.

FIG. 1 is a diagram showing a user-oriented consignment service providing system (hereinafter referred to as a “provision system”) 100 and related configurations based on two-way communication according to a preferred embodiment of the present invention.

As shown in FIG. 1, the providing system 100 of the present invention is communicatively connected to a plurality of client terminals 50 as well as a plurality of consignor mobile terminals 200 through a communication network 300.

It goes without saying that according to the embodiment, in order to more effectively generate consignment route data, the external server 400 providing map map data or GIS data may also be communicatively connected.

If the client terminal 50 can be communicatively connected with the provision system 100 of the present invention to the service server 100 in which the provision system 100 of the present invention is implemented, various types, including PC-based terminals or mobile terminals, etc. Of course, it can be implemented with terminals of.

The provision system 100 of the present invention is implemented by being connected to each other in communication with the consignor mobile terminal 200 and the client terminal 50 representing the person requesting the consignment. As shown in FIG. 1, a service server or platform Of course, it can be implemented in the form of.

In this way, the communication network 300 connects the provision system 100 of the present invention and one or more clients 50-1, 502, ......, 50-n to enable communication to provide various information and information to be described later. It functions as a communication network that transmits and receives data.

The communication network 300 includes a wired network such as the Internet, an intranet, etc., referred to as the World Wide Web (WWW), and/or a wireless network such as a cellular telephone network, a wireless LAN, and/or a metropolitan area network (MAN). can do. Wireless communication through a wireless network includes Global System for Mobile Communication (GSM), Enhanced Data GSM Environment (EDGE), wideband code division multiple access (WCDMA), code division multiple access (CDMA), time division multiple access (TDMA), and VoIP. (voice over Internet Protocol), may include Wi-MAX. However, it is not limited thereto, and other suitable communication systems or protocols including communication protocols that have not yet been developed at the time of filing of the present application may be included.

2 is a block diagram showing a detailed configuration of a provision system 100 according to a preferred embodiment of the present invention, and FIGS. 3 and 4 illustrate a process for a preferred embodiment in which a consignment service according to the present invention is provided. It is a flow chart explaining.

Hereinafter, the individual components constituting the provision system 100 according to the present invention and the specific processing of the present invention performed by these components will be described in detail.

As shown in Fig. 2, the providing system 100 of the present invention includes a DB unit 110, a receiving unit 120, an order information transmission unit 130, a reception processing unit 140, an information processing unit 150, and an approval processing unit ( 160), a path information generation unit 170, a service processing unit 180, and a post-processing unit 190 may be included.

Prior to the detailed description of the present invention, each component constituting the providing system 100 of the present invention shown in FIG. 2 should be understood as a logically divided component rather than a physically divided component.

That is, since each configuration corresponds to a logical component for realizing the technical idea of the present invention, even if each component is integrated or configured separately, if the function performed by the logical configuration of the present invention can be realized, It should be construed to be within the scope, and if a component performing the same or similar function, it should be construed as within the scope of the present invention irrespective of the conformity of the name.

Since the providing system 100 of the present invention can be implemented in the form of a server providing a consignment service as described above, the term referred to as a service server in the following description corresponds to the configuration corresponding to the providing system 100 of the present invention. It corresponds.

The reception unit 120 of the present invention receives request information from the client terminal 50 representing a client (S300, see FIG. 3). The request information may include vehicle information on the type/year/color, brand, etc. of the vehicle, information on travel time required for consignment, information on the departure location, information on the destination, gender or career information of the consignee.

When the request information is received in this way, the order information transmission unit 130 of the present invention transmits the order information processed by the request information in a predetermined interface environment, etc. to n (n is a natural number of 2 or more) consignors mobile terminals 200 Do (S310).

After the order information is transmitted, feedback information on whether consignment is possible is received by the reception processing unit 140 of the present invention from m (m is a natural number of 2 or more) consignment mobile terminals 200 as a reply to the order information. (S320).

m means the number of feedback information received from the consignor mobile terminal 200. Here, m may be the same number, but may be an integer smaller than n since it will be a number less than the number of terminals that have received order information in general.

When m pieces of feedback information are received, the information processing unit 150 of the present invention parses the packet information included in the feedback information, and the consignor information stored in the DB unit 110, that is, the consignor's phone number information, personal information, career information, It reads (access and reads) consignment information linked with gender information, etc., and selects consignment candidate information that has transmitted m pieces of feedback information.

When the consignment candidate information is selected, the information processing unit 150 of the present invention transmits information on the consignment candidate processed in a predetermined GUI environment to the client terminal 50 (S340).

The information processing unit 150 of the present invention does not receive the selection information from the client terminal 50 for a predetermined time (eg, 30 minutes, 1 hour, etc.) (S340), the customer wants the consignment candidate does not exist. The second consignment candidate group is considered to be processed and the processing of generating information on the second consignment candidate group is performed using the information stored in the DB unit 110 (S350).

When the consignment candidate group is changed in this way, the above-described processing, order information transmission (S310), feedback information reception (S320), and the process of transmitting information on a new consignment candidate to the client terminal 50 (S330) are cyclical. Is done with

Thereafter, the approval processing unit 160 of the present invention receives selection information including information on a consignor selected by a client among consignment candidates from the client terminal 50 (S340), the selected consignor mobile terminal 210 as the selected consignor The approval information is transmitted to (S360).

The route information generation unit 170 of the present invention uses the location information (S400, see Fig. 4) received from the selected consignor mobile terminal 210 to generate the movement path of the selected consignor, that is, the movement path information of the vehicle on which the consignment is performed. Generate (S410).

The selected consignor mobile terminal 210 may be configured to be mounted and driven with a predetermined application capable of performing the above processing. In this case, an app mounted on the selected consignor mobile terminal 210 May be configured to interwork with the GPS module provided in the selected consignee mobile terminal 210 through internal authority control.

When configured in this way, the selected consignee mobile terminal 210 may be configured to transmit location information generated by the GPS module and time information at which the corresponding location information is generated to the route information generator 170 of the present invention.

When the first request information is received, the service processing unit 180 of the present invention calculates the time and distance between the location information of the departure point included in the request information and the location information of the current selected consignor mobile terminal 210, and the selected consignor ( The consignee selected by the client) is configured to generate information on the scheduled time of arrival at the consignment departure point (S420) and transmit the scheduled time information to the client terminal 50.

When the request information is received, the MAC address of the client terminal 50 (when the client terminal 50 is a PC-based terminal) or phone number information (when the client terminal 50 is a smartphone, etc.) can be secured. Using this secured information, the service processing unit 180 of the present invention transmits information on the expected arrival time to the client terminal 50.

Through such a configuration, the providing system 100 of the present invention can accurately provide information on when the selected consignor arrives at the consignment origin to the client terminal 50 to the client.

In addition, the service processing unit 180 of the present invention may further generate information about the scheduled time at which the consignment ends by using the location information of the selected consignee mobile terminal 210 and the location information of the destination at which the consignment ends (S420). The generated consignment end time information is transmitted to the client terminal 50 (S430).

The post-processing unit 190 of the present invention is configured to transmit the received photo information to the client terminal 50 when photo information about the vehicle is received from the selected consignor mobile terminal 210 (S440) (S450, S460). .

In this regard, the post-processing unit 190 of the present invention monitors whether the time when the photo information is received from the selected consignee mobile terminal 210 exceeds the scheduled consignment end time (S450), and if the time when the photo information is received is the consignment end. When the predetermined time is exceeded, delay guidance information is generated and the generated delay guidance information is further transmitted to the client terminal 50.

When the photo information is not received by the providing system 100 of the present invention so as to pass the scheduled consignment end time, the post-processing unit 190 of the present invention primarily transmits information on arrival delay to the client terminal 50 It is desirable to configure it to improve convenience.

In the above, although the present invention has been described by a limited embodiment and drawings, the present invention is not limited thereto, and the technical idea of the present invention and the following will be described by those of ordinary skill in the art to which the present invention pertains. It goes without saying that various modifications and variations are possible within the equal scope of the claims.

In the description of the present invention described above, modifiers such as first and second are only terms of instrumental concepts used to relatively distinguish constituent elements, so they are used to indicate a specific order, priority, etc. It should be interpreted that it is not a term to be used.

50: client terminal 100: providing system of the present invention
200: consignor mobile terminal 300: communication network
400: external server
110: DB unit 120: receiving unit
130: order information receiving unit 140: reception processing unit
150: information processing unit 160: approval processing unit
170: route information generation unit 180: service processing unit
190: post-processing unit

Claims (6)

A receiving unit for receiving request information including vehicle information, travel time information, departure location information, and destination information from the client terminal;
A DB unit for storing consignor information linked with the consignor's telephone number, personal information, and career information;
An order information transmission unit for transmitting the order information processed by the request information to n (n is a natural number of 2 or more) of the consignee mobile terminal;
A reception processing unit for receiving feedback information on whether a consignment is possible from m (m is a natural number of 2 or more) consignment mobile terminals in response to the order information;
An information processing unit configured to select consignment candidate information from which feedback information has been transmitted from among consignee information stored in the DB unit, and transmit it to the client terminal, and receive selection information from the client terminal; And
A system for providing a user-oriented consignment service based on two-way communication, comprising: an approval processing unit for transmitting approval information to a mobile terminal of a selected consignor corresponding to the selection information. The method of claim 1,
A system for providing a user-oriented consignment service based on two-way communication, further comprising: a route information generator for generating movement route information of the selected consignor using the location information received from the mobile terminal of the selected consignor. The method of claim 2,
The method further comprises a service processing unit for generating information about the estimated time of arrival at the destination of the selected consignor using the location information and the location information of the starting point where the consignment starts, and transmitting the generated information about the estimated time to the client terminal. User-oriented consignment service providing system based on two-way communication. The method of claim 2, wherein the service processing unit,
A user based on two-way communication, characterized in that, using the location information and the location information of the destination at which the consignment ends, information on the scheduled consignment end time of the selected consignor is generated, and the information on the scheduled end time of the consignment is transmitted to the client terminal. Oriented consignment service provision system. The method of claim 4,
When the photo information on the vehicle is received from the mobile terminal of the selected consignee, the system further comprises a post-processing unit for transmitting the received photo information to the client terminal. The method of claim 5, wherein the post-processing unit,
A user-oriented consignment service providing system based on two-way communication, characterized in that, when the time at which the photo information is received exceeds the scheduled end time information of the consignment, it generates delay guide information and transmits the generated delay guide information to the client terminal. .

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