KR20200099437A - Method for administrating refund goods - Google Patents

Abstract

Disclosed is an operation method of a refunded product. The operation method comprises the steps of: requesting payment of a deposit for a refunded product to a terminal of a customer, who requests refund of the product; allocating a plurality of short-term rental and installment sales products according to the amount of the deposit when the payment of the deposit is confirmed; transmitting information on the refunded product and the plurality of allocated short-term rental and installment sales products to the terminal of the customer; requesting to take over the refunded product from the terminal of the customer; renting and operating the plurality of short and long-term rental and installment sales products during a contract period of the refunded product; accumulating profits generated through the operation of the plurality of short-term rental and installment sales products; transmitting deposit refund information for the refunded product to the terminal of the customer when the contract period of the refunded product has expired; and refunding the deposit if there is a request for refund of the deposit from the terminal of the customer.

Description

How to operate the refund product {Method for administrating refund goods}

The present invention relates to a product distribution service method, and more specifically, by combining the concepts of distribution and rental, a company allocates a number of different rental products based on the guarantee fee for the refund product requested by the customer, and allocated rental It relates to a method of operating a refund product, characterized in that the profit obtained by operating the product is taken, and the customer receives a refund of the deposit after the end of the contract period for the refund product.

In recent years, a rental service in which various items such as beds, water purifiers, bidets, massage machines, and computers can be used for a certain period with a predetermined rental fee has been widely spread.

In general, such rental service is a service that receives a monthly rental fee, rents it to a user, and manages the rented product on the condition that the product is used for a certain period of time. Such rental services are being developed in the direction of renting medical equipment, heavy equipment equipment, and various services, in addition to household items such as beds, water purifiers, hypertrophy, massage machines, and computers.

Conventionally, in order to efficiently provide a rental service, methods for selecting an item to be rented through a network and entering into a rental contract for the selected item have been provided.

Conventional techniques mainly describe a method of stably and efficiently performing transactions such as rental of rental products through a network, or transferring and managing a rental product from Company A to Company B.

In the case of a conventional rental service, it is common for an operator of a rental store specializing in rental or an operator of a rental site to own the item to be rented and rent the owned item.

However, the conventional rental system entails various inconveniences for both consumers and rental service providers, and there are various limitations in leading to an increase in the use of actual rental products from an increase in consumer preference for rental products.

First, there is a problem of cost burden because consumers have to pay a rental fee of a certain amount regardless of the frequency of use and utility of the rental product.

On the other hand, in the case of rental service companies, there is a problem that the initial investment amount is high because all rental products must be provided, and the risk of operation is high because new products must be purchased and provided frequently in accordance with trends.

Korean Intellectual Property Office Patent Publication No. 2007-0077491 (2007.07.26.) Korean Intellectual Property Office Patent Publication No. 2006-0088057 (2006.08.03.)

The present invention is to solve the above problem, the customer can save the cost required for the purchase of the product, the product seller is a refund product operation method that can obtain profit by operating the deposit paid by the customer for a contract period Its purpose is to provide.

Another object of the present invention is to provide an apparatus suitable for the above-described method of operating a refund product.

The refund product operation method according to the present invention for achieving the above object

Requesting payment of a deposit for the refund product to a customer terminal that has applied for the refund product;

If payment of the deposit is confirmed, allocating a plurality of short-term rental and installment sales products according to the amount of the deposit;

Transmitting information on a refund product and a plurality of allocated short-term rental and installment sales products to a customer terminal;

Requesting to take over the refund product from the customer terminal;

Renting and operating the plurality of short and long term rental and installment sales products during a contract period of the refund product;

Accumulating profits generated through the operation of the plurality of long-term rental and installment sales products;

When the contract period of the refund product expires, transmitting deposit refund information for the refund product to the customer terminal; And

If there is a request for refund of the deposit from the customer terminal, refunding the deposit;

Includes.

Here, the refund product,

It is characterized by being one of products and products that are subject to depreciation, cosmetics that lose their contents due to use, food and beverage that disappears due to eating, and various services.

Here, the deposit is

It is characterized in that it covers the acquisition price of the plurality of refunded short-term rental and installment sales products allocated to the refund product, the employment registration tax, and insurance premiums for long- and short-term rental and installment sales products during a contract period.

Here, if there is a request to return the deposit from the customer terminal before the contract period arrives,

At the manager terminal, the deposit is divided and refunded according to the remaining period;

It characterized in that it further comprises.

The refund product operating system according to the present invention to achieve the above other objects

In the refund product operating system that operates the short-term rental and installment sales products allocated for the deposit for the refund product purchased by the customer for a contract period,

Customer terminal;

An administrator terminal for performing a deposit payment request and a deposit return processing after the expiration of a contract period according to the refund contract information requested from the customer terminal; And

Provides refund product information, short-term rental and installment sales product information, refund contract information, short-term rental and installment sales contract information to the customer terminal, and is allocated for the deposit for the refund product purchased through the customer terminal. A management server that operates long- and short-term rental and installment sales products for a contract period;

Including,

Here, the management server

A refund product database that stores and manages information on the refund product;

Short- and long-term rental and installment sales product database that stores and manages information on long and short-term rental and installment sales products;

Long-term rental and installment sales contract information database that stores and manages information on long-term rental and installment sales contracted by customers;

A refund contract information database that stores and manages contract information on the refund product contracted by the customer;

Including; an operation department that operates refund products and short- and long-term rental and installment sales products in accordance with the refund contract and long- and short-term rental and installment sales contracts; and

The operation unit provides refund product information, short-term rental and installment sales product information to the customer terminal, executes a refund contract or short-term rental and installment sales contract according to the selection in the customer terminal, and allocates it to the refund product. It is characterized in that the profits of the short-term rental and installment sales contracts for short- and long-term rental and installment sales contracts are stored in the refund contract information database.

According to the present invention, as a convergence of distribution and rental services, a customer uses a refund product during a contract period, and a rental service company generates a profit by operating a number of rental products allocated for the guarantee fee paid by the customer. In addition, when the contract period expires, the customer can obtain the effect of securing ownership of the refunded product along with the refund of the deposit.

1 is a configuration diagram of a rental service system to which a refund product operation method according to the present invention is applied.
2 shows the concept of a method of operating a refund product according to the present invention.
3 shows the configuration of the management server shown in FIG. 1.
4 is a flow chart showing a method of operating a refund product according to the present invention.

Hereinafter, a preferred embodiment of a method for operating a refund product according to the present invention will be described in detail with reference to the accompanying drawings. Specific structures or functions of the present invention described below are merely illustrated to describe embodiments according to the concept of the present invention, and embodiments according to the present invention may be implemented in various forms, and the embodiments described herein It should not be construed as being limited to the examples.

In the present invention, a refund (refund) means returning the deposit paid when purchasing the product to the purchaser after the contract period has expired. In addition, a refund product refers to a product that has received such a refund contract.

1 is a configuration diagram of a rental service system to which a refund product operation method according to the present invention is applied.

As shown in FIG. 1, in the rental service system to which the refund product operation method according to the present invention is applied, the management server 100, the customer terminal 200, and the manager terminal 300 are connected through a network 400. .

The management server 100 stores refund product information, short-term rental and installment sales product information, customer information, refund contract information, short- and long-term rental and installment sales contract information, short-term rental and installment sales product operation information, and the like. We operate refund products in accordance with the contract, long-term rental and installment sales according to contracts.

The management server 100 provides information on the refund product held by the company, for example, the type of the refund product, the status of the refund product, etc. to the customer terminal 200 to provide the customer's desired refund product. Select to make it available for purchase.

The management server 100 includes information on long- and short-term rentals and installment sales products held by companies, for example, types of long- and short-term rentals and installment sales products, the status of long- and short-term rentals and installment sales products, long- and short-term rental and installment sales products insurance And a long-term rental and installment sales product maintenance history, etc. are provided to the customer terminal 200 so that the customer can select a long-term rental and installment sales product desired by the customer.

In addition, the management server 100 manages the customer by storing customer information provided from the customer terminal 200 and provides the customer information to the manager terminal 300.

Here, the refund product may include products and products in which depreciation occurs, cosmetics whose contents are lost due to use, food and beverages that are lost due to eating, various services, and the like.

The management server 100 stores and manages contract information for the refund product contracted by the customer. That is, contract information such as contract signing, change, cancellation, inquiry and expiration is managed and provided to the customer terminal 200 and the manager terminal 300.

The management server 100 stores and manages operation information of a number of short and long-term rental and installment sales products allocated for the refund product contracted by the customer. That is, the management server 100 calculates and stores profits generated from a plurality of long-term rental and installment sales products allocated for the refund product, and manages long-term rental and installment sales product operation information including the calculated profit information. It is provided to the terminal 300.

The management server 100 stores and manages contract information for short and long-term rental and installment sales products contracted by the customer. That is, contract information such as contract signing, change, cancellation, inquiry, and expiration is managed and provided to the customer terminal 300 and the manager terminal 400.

The management server 100 stores and manages operation information on short-term rental and installment sales products contracted by the customer. That is, the management server 100 calculates and stores profits generated from long-term rental and installment sales products, and provides long-term rental and installment sales product operating information including the calculated profit information to the manager terminal 400.

At this time, the number of the plurality of short-term rental and installment sales products allocated for the refund product is determined according to the deposit of the refund product. Long and short-term rental and installment sales products can be assigned to a single refund product, and the number of long- and short-term rental and installment sales products varies depending on the type and price of long- and short-term rental and installment sales products. For example, if the price of a refunded product is 35 million won, and three long and short-term rental and installment sales products are allocated to this, long- and short-term rental and installment sales products can be selected as different products, and medium- and low-priced long- and short-term rentals and installments. Instead of allocating three products for sale, you can allocate one high-priced short-term rental and installment product.

The customer terminal 200 is a computer, tablet PC, and smartphone, etc., and manages refund product information, refund contract information, short-term rental and installment sales product information, short-term rental and installment sales contract information through the network 500. It can be checked by accessing the server 100.

The manager terminal 300 is a computer, tablet PC, smartphone, etc., and the company manager provides information on refund products, short and long term rental and installment sales product information, customer information, information related to refund product contracts, and short and long term rental and installment sales products. Information, short- and long-term rental and installment sales product information can be checked, and refund product information, short- and long-term rental and installment sales product information, customer information, refund product contract-related information, and short- and long-term rental and installment sales Among product operation related information, modified information is received and transmitted to the management server 100 so that the related information is updated.

The network 400 may include a broadcasting network, a telephone network, etc., as well as a data communication network including an in-premises information communication network (LAN), a metropolitan area communication network (MAN), a wide area communication network (WAN), and the Internet, and does not discriminate between wired and wireless, All communication methods can be used.

2 shows the concept of a method of operating a refund product according to the present invention.

Referring to FIG. 2, when a customer accesses the management server 100 through a customer terminal 200 to check information related to the refund product, and selects a refund product that he/she wants to contract, the customer terminal 200 ) To request the payment of the deposit according to the refund contract.

When the deposit according to the refund contract is paid, the company provides the customer with the refund product subject to the refund contract. The customer can use the provided refund product for the term of the contract.

Upon expiration of the contract period, the warranty payment is refunded to the customer and ownership is transferred.

During the contract period, the company purchases short- and long-term rental and installment sales products equivalent to the amount of the deposit, and operates the long- and short-term rental and installment sales. For example, you can charge a usage fee in proportion to the rental period or sell a long-term installment.

2 shows an example in which a customer selects a bed as a refund product, and a water purifier, a bidet, and a computer are allocated as long-term rental and installment sales products for the paid guarantee fee.

At this time, the guarantee fee of the refunded product is used to cover the sum of the long- and short-term rental and installment sales product prices, the employment registration tax, and the long- and short-term rental and installment sales product insurance premiums during the contract term.

Thereafter, the company manager requests information input according to the handover of the refund product to the customer terminal 200 through the manager terminal 300. The customer inputs the date and place he/she wants to receive the refund product through the customer terminal 200 and transmits it to the manager terminal 300.

While customers take over and use the refunded product, the company generates profits by operating short- and long-term rentals and installment sales products.

In addition, the company may register information related to long-term rental and installment sales products including profit information generated while operating the consignment rental product to the management server 100 through the manager terminal 300. The manager can check the operation status information of short- and long-term rental and installment sales products through the manager terminal 300.

Thereafter, when the contract period expires, the company notifies the deposit refund to the customer terminal 200 through the manager terminal 300.

When the customer requests a refund of the deposit through the customer terminal 20, the company refunds the entire amount of the guarantee fee paid at the time of the contract.

3 shows the configuration of the management server shown in FIG. 1.

The management server 100 includes a database (hereinafter referred to as DB) 302, an operation unit 304, a customer interface unit 306, and an administrator interface unit 308.

On the other hand, the DB 302 includes a refund product information DB 302a, a long and short term rental and installment sales product information DB 302b, a long and short term rental and installment sales contract information DB 302c, and a refund contract information DB 302d. do.

The refund product information DB 302a stores and manages information on the refund product, for example, the type of the refund product and the state of the refund product.

Long- and short-term rental and installment sales product information DB (302b) provides information on long- and short-term rental and installment sales products, for example, types of long- and short-term rental and installment sales products, the status of long and short-term rental and installment sales products, and long- and short-term rental and installment sales products. Stores and manages insurance, long-term rental, and installment sales product maintenance history.

The long and short term rental and installment sales contract information DB 302c stores and manages contract information for long and short term rental and installment sales products contracted by the customer. In other words, it stores and manages contract information such as contract signing, change, cancellation, inquiry and expiration.

The refund contract information DB 302d stores and manages contract information on the refund product contracted by the customer. In other words, it stores and manages contract information such as contract signing, change, cancellation, inquiry and expiration.

The operation unit 304 controls the customer interface unit 306 to provide refund product information, short and long term rental and installment sales product information to the customer, and executes a refund contract or a short and long term rental and installment sales contract according to the customer's choice. , Profits from long-term rental and installment sales contracts are stored in the long-term rental and installment sales contract information DB 302c or refund contract information DB 302d.

In addition, the operation unit 304 controls the manager interface unit 306 to provide refund contract information, short-term rental, and installment sales contract information according to the customer's selection to the manager terminal 300.

4 is a flowchart showing a rental product operating method according to the present invention.

First, a company purchases a refund product or a short-term rental or installment sale product from a supplier, and registers the refund product information or long-term rental and installment sale product information.

When the customer terminal 200 selects a contract for the refund product, the management server 100 transmits contract information on the refund product to the manager terminal (S302).

Here, the contract information for the refund product includes customer information, refund product information, contract period information, deposit information, and short-term rental and installment sales product information allocated to the customer according to the deposit.

The manager terminal 300 requests the customer terminal 200 to pay a deposit according to a contract for the refund product (S304).

When the deposit is paid, the manager terminal 300 requests the management server 100 to register contract information for the refund product in the refund contract information DB (S306). For movable property that requires expensive acquisition/registration, performance guarantee insurance policies, etc. may be issued or separately consulted with the customer.

The manager terminal 300 requests the customer terminal 200 to take over the refund product (S308).

The management server 100 registers operating profits for short-term rental and installment sales products in the refund contract information DB (S310).

When the contract period expires, the manager terminal 200 transmits the deposit refund information to the customer terminal 100 (S312).

When a deposit refund is requested from the customer terminal 200, the management server 100 calculates the refund amount and notifies the customer terminal 200 and the manager terminal 300 (S314).

In addition to the refund of the deposit, ownership of the refunded product is transferred to the customer.

If a refund request is made from the customer terminal 100 before the expiration of the contract period, the deposit is divided and refunded according to the remaining period. Even in this case, ownership remains with the customer at the same time as the calculated deposit refund.

As described above, a company receives a deposit for a refund product from a customer, and uses the paid deposit to generate profits by operating a number of long-term rentals and installment sales. In addition, the customer can use the product during the contract period of the refund product and receive a refund of the deposit after the contract period, as well as transfer ownership of the refund product.

The above description is merely illustrative of the technical idea of the present invention, and those of ordinary skill in the technical field to which the present invention pertains can make various modifications, changes, and substitutions within the scope not departing from the essential characteristics of the present invention. It will be possible. The scope of protection of the present invention should be interpreted by the claims below, and all technical ideas within the scope equivalent thereto should be interpreted as being included in the scope of the present invention.

100...Management server 200...Customer terminal
300...administrator terminal 400...network

Claims (4)

In the method of operating the refund product,
Requesting payment of a deposit for the refund product to a customer terminal that has applied for the refund product;
If payment of the deposit is confirmed, allocating a plurality of short-term rental and installment sales products according to the amount of the deposit;
Transmitting information on a refund product and a plurality of allocated short-term rental and installment sales products to a customer terminal;
Requesting to take over the refund product from the customer terminal;
Renting and operating the plurality of short and long term rental and installment sales products during a contract period of the refund product;
Accumulating profits generated through the operation of the plurality of long-term rental and installment sales products;
When the contract period of the refund product expires, transmitting deposit refund information for the refund product to the customer terminal; And
If there is a request for refund of the deposit from the customer terminal, refunding the deposit;
Refund product operation method comprising a.


The method of claim 1,
The above refunded products,
A method of operating a refund product, characterized in that it is one of products and products subject to depreciation, cosmetics whose contents disappear due to use, food and beverage that disappears due to eating and drinking, and various services.
The method of claim 1, wherein the deposit is
A method for operating a refund product, characterized in that to cover the acquisition prices of the plurality of refunded short-term rental and installment sales products allocated to the refund product, employment registration tax, and insurance premiums for long- and short-term rental and installment sales products during a contract period. .
The method of claim 1,
If there is a request to return the deposit from the customer terminal prior to the arrival of the contract period,
At the manager terminal, the deposit is divided and refunded according to the remaining period;
The refund product operating method further comprising a.

Images