KR20190121903A - IT service management system by connecting infrastructure resources to logical services - Google Patents

Abstract

Disclosed is an IT service management system for connecting a logical service to a management resource connected to an infrastructure management node rather than the infrastructure management node. According to an embodiment of the present invention, an IT service management system using an infrastructure resource connection to a logical service may comprise: an IT service configuration unit which classifies management resources used by an IT infrastructure by user-defined content and connects the management resources to IT service operational elements; an IT service monitoring unit for checking and managing an operation status and failure status of connected services in the IT service configuration unit; an IT service operation management unit which supports the service operation in context by controlling the connected services in the IT service configuration unit; and an IT service security management unit which monitors security of the connected services in the IT service configuration unit and maintains the services at an operational level.

Description

IT service management system by connecting infrastructure resources to logical services}

The present invention is an IT service management system using an infrastructure resource connection to a logical service, and more specifically, a system capable of measuring the actual service availability in the event of a failure based on the IT resource rather than the IT infrastructure node. It is about.

In the past, the node was managed as a management target when a failure occurred, so it was difficult to accurately measure the availability of services when an infrastructure failure occurred. In the event of an infrastructure failure, if services were to fail together, accurate reliability could be secured. Otherwise, it was difficult to secure reliability in service availability. Therefore, a new standard for practical IT service management is needed.

The technical problem to be achieved by the present invention is to verify the actual service management and accurate results by connecting infrastructure management resources to logical services.

In addition, by managing services based on infrastructure resources, they provide the ability to simultaneously control and control services and infrastructure.

In order to achieve the above technical problem, an IT service management system using an infrastructure resource connection to a logical service according to an embodiment of the present invention classifies the management resources used in the IT infrastructure by user-defined contents and assigns them to IT service operation elements. An IT service component for connecting; An IT service monitoring unit for checking and managing an operation state and a failure state of a service connected by the IT service unit; An IT service operation management unit which controls a service connected by the IT service configuration unit and supports a service operation according to a situation; It may include; IT service security management unit for monitoring the security of the service connected to the IT service component to maintain the operating level.

In addition, in the IT service management system using an infrastructure resource connection to a logical service according to another embodiment of the present invention to achieve the technical problem, the IT service component is defined as a service by selecting the IT infrastructure resources, IT infrastructure and The IT service is connected to N: M (N · M is one or more natural numbers), establishes information for service operation, and the IT service operation management unit checks and controls the connected service in the IT service component. It may include setting up a scenario to generate and save a script command.

In addition, in the IT service management system using an infrastructure resource connection to a logical service according to another embodiment of the present invention to achieve the technical problem, the IT service component is processed by connecting the IT infrastructure management element to the IT service connection And storing and utilizing connected IT infrastructure management elements as services.

In addition, in the IT service management system using the infrastructure resource connection to the logical service according to another embodiment of the present invention to achieve the technical problem, the IT service operation management unit automatically controls the service according to the set scenario, script It may include unifying transactions initiated from and processing all in one space.

The IT service management system using the infrastructure resource connection to the logical service according to the present invention has an advantage of verifying the actual service availability in the event of a failure.

In addition, there is an advantage that can control / control the service by utilizing the infrastructure management target connected to the service base as the reference configuration information.

1 is a block diagram illustrating a structure of an IT service management system using an infrastructure resource connection to a logical service according to an exemplary embodiment of the present invention.
2 is a block diagram showing a detailed configuration of the IT service component of FIG.
3 is a block diagram showing a detailed configuration of the IT service operation management unit of FIG.

Advantages and features of the present invention, and methods for achieving them will be apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, only the embodiments are to make the disclosure of the present invention complete, and the general knowledge in the technical field to which the present invention belongs It is provided to fully convey the scope of the invention to those skilled in the art, and the present invention is defined only by the scope of the claims. Like reference numerals refer to like elements throughout.

Hereinafter, an IT service management system using an infrastructure resource connection to a logical service according to preferred embodiments of the present invention will be described in detail. For reference, in the following description of the present invention, if it is determined that a detailed description of related known functions or configurations may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

1 is a block diagram illustrating a structure of an IT service management system using an infrastructure resource connection to a logical service according to an exemplary embodiment of the present invention.

As shown in FIG. 1, an IT service management system using an infrastructure resource connection to a logical service according to an embodiment of the present invention classifies a management resource used in an IT infrastructure by a user-defined content and assigns it to an IT service operation element. IT service component unit 100 for connecting; An IT service monitoring unit 200 which checks and manages an operation state and a failure state of a service connected by the IT service unit; An IT service operation management unit 300 for supporting a service operation according to a situation by controlling a service connected by the IT service component; It may include; IT service security management unit 400 for monitoring the security of the service connected to the IT service component to maintain the operating level.

The IT service component unit selects the IT infrastructure resources as a service, establishes a connection relationship between the IT infrastructure and the IT service in a relationship of N: M (N · M is one or more natural numbers), and sets information for service operation. In addition, IT infrastructure management elements can be processed and linked to IT services, and the connected IT infrastructure management elements can be stored and used as services.

The IT service operation management unit checks the connected service in the IT service component, sets a control scenario, generates and stores a script command, automatically controls the service according to the set scenario, and unifies a transaction initiated from the script. You can handle everything in space.

FIG. 2 is a block diagram illustrating a detailed configuration of the IT service component of FIG. 1.

3 is a block diagram illustrating a detailed configuration of the IT service operation management unit of FIG. 1.

Although embodiments of the present invention have been described above with reference to the accompanying drawings, those skilled in the art to which the present invention pertains may implement the present invention in other specific forms without changing the technical spirit or essential features thereof. I can understand that. Therefore, it should be understood that the embodiments described above are exemplary in all respects and not restrictive. The scope of the present invention is shown by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

50: IT infrastructure equipment
100: IT service component
200: IT Service Monitoring Department
300: IT Service Operations Management Department
400: IT Service Security Management Department
500: client

Claims (4)

An IT service component which classifies the management resources used in the IT infrastructure by user-defined contents and connects them to IT service operational elements;
An IT service monitoring unit configured to check and manage an operation state and a failure state of a service connected by the IT service unit;
An IT service operation management unit for supporting a service operation in accordance with a situation by controlling a service connected from the IT service configuration unit;
IT service management system that monitors the security of the connected service in the IT service component to maintain an operating level; IT service management system using an infrastructure resource connection to a logical service, comprising:
The method of claim 1,
The IT service component unit selects IT infrastructure resources as a service, establishes a connection relationship between the IT infrastructure and the IT service in a relationship of N: M (N · M is one or more natural numbers), and sets information for service operation ,
The IT service operation management unit checks the services connected by the IT service component, sets a control scenario, and generates and stores a script command for the IT service management system using the infrastructure resource connection to the logical service.
The method of claim 2,
The IT service component unit processes and connects the IT infrastructure management elements according to the IT service, and stores and utilizes the connected IT infrastructure management elements as a service.
The method of claim 2,
The IT service operation management unit automatically controls the service according to the set scenario, centralizes the transaction initiated from the script and processes it all in one space.

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