KR20190090698A - Method And Apparatus for Providing Non-Contact Type Service - Google Patents

Abstract

According to an embodiment, the present invention relates to a non-face-to-face order service providing method and a device thereof. The method allows a commercial transaction based on the non-face-to-face order service to be more efficiently performed anytime and anywhere and maximizes security and convenience during a payment process by using a blockchain technology. The present invention comprises a merchant information providing part, a sorting part, and a payment processing part.

Description

Method and Apparatus for Providing Non-face-to-face Service for Reducing Service Labor Costs {Method And Apparatus for Providing Non-Contact Type Service}

The present embodiment relates to a non-face-to-face order service providing method and apparatus for reducing the labor costs of the service industry.

The contents described below merely provide background information related to this embodiment and do not constitute a prior art.

With the development of mobile communication technology, the use of wireless devices such as mobile phones and personal digital assistants (PDAs) has rapidly increased, and services provided in the wired Internet are gradually moving to wireless Internet-based services.

As the wireless network is activated, various services using many wireless networks are provided in the commercial and service fields. Among them, non-face-to-face order service is a service that allows buyers and sellers to freely trade goods through wireless networks anytime and anywhere without facing each other.

On the other hand, in order to conduct non-face-to-face commerce, it is necessary to pay a fee through an authentication process and a payment process. The online payment method through the existing authentication and payment process is a method of making payment through individual authentication methods such as credit card number and phone bill. In the existing payment method, the payment server cannot store payment information such as credit card or bank transfer, so use secure click, ISP credit card payment, or simple payment based on virtual card in consultation with credit card / account transfer company. There is a problem that requires a complicated procedure to proceed.

Therefore, while commerce based on non-face-to-face order services can be made more efficiently, a technology that can ensure the security and convenience in the payment process is required.

This embodiment provides a non-face-to-face order service providing method and apparatus for commerce based on the non-face-to-face order service more efficiently anytime, anywhere, while also maximizing security and convenience in the payment process using blockchain technology. The main purpose is to provide.

The present embodiment includes a merchant information providing unit that provides table of contents information and event information for each affiliate store available for the merchant available in the current location of the user; A sorting unit providing menu information on the selected affiliated stores selected by the user among the affiliated stores, and generating order information including at least one of the menu information; And a payment processing unit configured to process a fee according to the order information by using the cryptocurrency possessed by the user as a payment means when the payment request related to the order information is recognized by the user. Provide a service device.

In addition, according to another aspect of the present embodiment, a process for providing the data processing device, the table of contents information and event information for each affiliate store available in the current location of the user; Providing menu information on the selected affiliated stores selected by the user among the affiliated stores, and generating order information including at least one of the menu information; And when a payment request relating to the order information is recognized by the user, using a cryptocurrency possessed by the user as a payment means, and reading a program for realizing a process of processing a payment according to the order information. Provide a recording medium.

According to the present embodiment, commerce based on non-face-to-face order service can be more efficiently performed anytime, anywhere, and the blockchain technology can be used to maximize security and convenience in the payment process.

In addition, according to the present embodiment, there is an effect of reducing labor costs related to the service industry from the point of view of the merchant, and from the user point of view, it is possible to additionally provide a customized service suitable for a user's purchase pattern and behavior pattern.

1 is a block diagram schematically showing a non-face-to-face order service system according to the present embodiment.
2 is a block diagram schematically showing a non-face-to-face order service apparatus according to the present embodiment.
3 is a flowchart illustrating a non-face-to-face order service providing method according to the present embodiment.
4 to 7 are exemplary views illustrating a process of receiving a non-face-to-face order service using the non-face-to-face order service apparatus according to the present embodiment.
8 and 10 are exemplary views illustrating additional services provided in connection with a non-face-to-face order service according to the present embodiment.
9 is an exemplary view for explaining a payment method using a cryptocurrency according to the present embodiment.

Hereinafter, the present embodiment will be described in detail with reference to the accompanying drawings.

1 is a block diagram schematically showing a non-face-to-face order service system according to the present embodiment.

As shown in FIG. 1, the non-face-to-face order service system according to the present embodiment includes a terminal 100, a non-face-to-face service application 110, an exchange server device 120, a merchant server device 130, and a payment server device 140. ). At this time, the components included in the non-face-to-face order service system according to the present embodiment are not necessarily limited thereto.

The terminal 100 refers to a terminal capable of transmitting and receiving various data using a communication intermediary device including an AP according to a user's key manipulation, and may be a tablet PC, a laptop, a personal computer (PC: Personal). Computer, a smart phone, a personal digital assistant (PDA) and a mobile communication terminal (Mobile Communication Terminal) may be any one. That is, the terminal 100 is a terminal that performs voice or data communication using the AP and the communication network, a memory for storing a program or protocol for communicating with an external device via the AP and the communication network, and operates by executing the corresponding program. And it means a terminal having a microprocessor for controlling.

The terminal 100 according to the present embodiment may be equipped with a non-face-to-face service application 110 to provide a membership-based marketing platform service, for example, a face-to-face order service. The terminal 100 may drive the non-face-to-face service application 110 by a user's manipulation or command, and may provide a face-to-face order service through the non-face-to-face service application 110. To describe the non-face-to-face service application 110 in more detail, the non-face-to-face service application 110 refers to an application installed after being downloaded through an application store when the terminal 100 is a smartphone, and the terminal 100 ) Is a feature phone, it refers to an application running on a virtual machine (VM) downloaded through a carrier server.

Meanwhile, referring to a form in which the non-face-to-face service application 110 is mounted on the terminal 100 according to the present embodiment, the terminal 100 is mounted in a state in which the non-face-to-face service application 110 is mounted in an embedded form. It may be implemented or mounted in an embedded form in an operating system (OS) mounted in the terminal 100 or installed in an OS in the terminal 100 by a user's manipulation or command. The non-face-to-face service application 110 mounted on the terminal 100 in the above-described manner may be implemented to interwork with basic applications (eg, camera application and data transmission / reception application, etc.) mounted on the terminal 100, but is not limited thereto. It can be implemented to operate as an independent function without interworking with the basic application.

Hereinafter, an operation in which the terminal 100 provides a non-face-to-face order service will be described. When the mounted non-face-to-face service application 110 is executed, the terminal 100 provides table of contents information and event information for each affiliated store available in the current location of the user.

The terminal 100 provides menu information on the selected affiliated stores when a specific affiliated store is selected by the user. Similarly, the terminal 100 generates order information including at least one of the menu information according to the user's selection.

When the payment request related to the order information is recognized by the user, the terminal 100 processes payment based on the order information by using at least one predetermined payment means. On the other hand, the terminal 100 according to the present embodiment may utilize the cryptocurrency possessed by the user as a payment means to process the payment according to the order information. To this end, the terminal 100 may convert an externally associated point into a cryptocurrency and store and provide it in the form of a personalized wallet file.

Meanwhile, a specific method of providing the non-face-to-face order service by the terminal 100 will be described later in more detail in the process of describing each component of the non-face-to-face order service apparatus 200 in FIG. 2.

The non-face-to-face service application 110 may be implemented to operate independently in a form having a separate software function or a hardware function performed by the terminal 100 or a separate software function or hardware function performed by the terminal 100. It may be implemented in a form that works with the function.

The non-face-to-face service application 110 is mounted on the terminal 100 and preferably operates using various hardware provided in the terminal 100, but is not necessarily limited thereto, and may be implemented as a separate device. . In addition, the non-face-to-face service application 110 may operate in conjunction with pre-installed applications in the terminal 100.

In addition, the operation performed by the non-face-to-face service application 110, the non-face-to-face service application 110 is installed in the terminal 100, so that the terminal 100 provides a function related to the non-face-to-face order service It is a kind of program.

The non-face-to-face service application 110 may perform all the functions performed by the terminal 100 described above in the same manner and a detailed description thereof will be omitted.

The exchange server device 120 refers to a server for generating and mining cryptocurrencies and managing them. Such, the exchange server device 120 may be a server that is preferably operated for the management of cryptocurrencies in merchants, card companies and distributors.

Throughout the specification, cryptocurrency means electronic money with the function of membership that can be used in real life transactions like real money.

In the present embodiment, cryptocurrency is issued and used based on a membership-based marketing platform, for example, a non-face-to-face order service device 200, and is stored through a personalized wallet to easily and easily through affiliated stores anywhere in the world. Implemented to be available. Such cryptocurrency is issued through encryption technology based on the POS (Proof Of Stake) method in more detail than the blockchain technology, thereby playing a role of mediating the secure transactions for non-face-to-face order services.

In the present embodiment, the cryptocurrency is preferably a self-curring currency (eg, Berith Coin) issued by itself in connection with the provision of a non-face-to-face order service, but is not necessarily limited thereto. For example, the cryptocurrency used in the present embodiment may be a cryptocurrency commonly distributed in the art such as Ethereum and Bitcoin.

The exchange server apparatus 120 performs a transaction with a non-face-to-face order service apparatus 200 by a distributed database based on a P2P network, and performs a transaction based on a public key cryptosystem.

On the other hand, in the present embodiment, the exchange server device 120 in the process of trading cryptocurrency with the non-face-to-face order service device 200, the membership accumulated for the user from the non-face-to-face order service device 200 When the information about the point is provided, the corresponding amount of cryptocurrency may be transferred to the order service device 200 in a non-face-to-face manner.

That is, the exchange server device 120 according to the present embodiment supports a service for converting a user's membership point benefit into a cryptocurrency through use in association with the non-face-to-face order service device 200.

The affiliated server server 130 manages information on affiliated stores associated with non-face-to-face order services.

In the present embodiment, the affiliated store server device 130 may collect affiliated store related information such as location information, menu information, discount information, event information, and the like for at least one affiliated store, and store the classified information according to a predetermined criterion. .

The affiliated store server device 130 periodically updates the stored affiliated store related information, and may share it with other devices in the non-face-to-face order service system as needed or requested.

The payment server device 140 performs a function of processing a payment process for a fee generated between a user and an affiliate store in connection with a non-face-to-face order service.

The payment server device 140 receives a payment request signal related to the order information from the non-face-to-face order service device 200 and performs a payment process based on the received payment request signal.

In the present embodiment, the payment server device 140 may perform the payment process for the order information based on the payment means selected by the user of the non-face-to-face order service device 200. For example, in the present embodiment, the payment server device 140 may perform the payment process for the order information based on the cryptocurrency possessed by the user.

On the other hand, the method of mediating the payment between the payment server device 140, non-face-to-face order service device 200 and the affiliated store is a general bar in the relevant field will be omitted.

2 is a block diagram schematically showing a non-face-to-face order service apparatus according to the present embodiment.

Although the non-face-to-face order service apparatus 200 providing the non-face-to-face order service function of FIG. 2 shows an internal view of the terminal 100 equipped with the non-face-to-face service application 110, the non-face-to-face service application 110 is shown. The terminal 100 equipped with) may be implemented as a non-face-to-face order service device 200 which is a separate device, and the components included in the non-face-to-face order service device 200 may be implemented as software or hardware elements, respectively. Can be.

The non-face-to-face order service apparatus 200 according to the present embodiment includes a communication unit 210, an affiliated store information providing unit 220, a sorting unit 230, a payment processing unit 240, a management unit 250, and a service providing unit 260. And a display unit 270. Each of the functional modules of the non-face-to-face order service apparatus 200 is realized when the non-face-to-face service application 110 is driven in a central processing unit, for example, a CPU. That is, the central processing unit drives the non-face-to-face service application 110 to realize a function of sequentially calling and operating the function modules specified above, thereby providing a function for the non-face-to-face order service.

The communication unit 210 may communicate with an external device, and may transmit and receive necessary information related to a non-face-to-face order service.

In the present exemplary embodiment, the communication unit 210 may basically include a communication means for communication with an external device, and the display unit 260 in order to more smoothly share information and commands with the external device. It is possible to provide a function input means interlocked with.

Such a function input means may transmit / receive necessary information related to a non-face-to-face order service from a user or an external device by using a touch screen, a keypad, and voice recognition. For example, in the present embodiment, the communication unit 210 is provided with a function input means capable of reading the QR code as a component, by using it can receive menu information, etc. for the affiliated store from the outside.

The affiliated store information providing unit 220 provides table of contents information and event information for each of the affiliated stores available in the current location of the user.

In the present embodiment, the affiliated store information providing unit 220 communicates with the affiliated server server 130 through the communication unit 210, and through this, collects the affiliated store related information in advance or collects it in real time. have.

The affiliated store information providing unit 220 outputs the collected affiliated store related information in a form that a user can recognize through the display unit 260. Meanwhile, FIG. 4 is an exemplary diagram illustrating a display form of affiliate store related information according to the present embodiment.

4, using the affiliated store information providing unit 220 according to the present embodiment, it is possible to determine a form in which table of contents information and event information for each affiliated store are provided in the user's current location.

The selection unit 230 provides menu information on the selected affiliated stores selected by the user among the affiliated stores identified through the affiliated store information providing unit 220, and generates order information including at least one of the menu information.

In the present embodiment, the selector 230 may provide the above menu information by utilizing a function input means provided by the communication unit 210. For example, the selector 230 may select a specific affiliate store (= selection affiliate store) among the affiliate stores by recognizing a QR code provided in the affiliate store using a QR code reader.

The selection unit 230 may provide menu information on the selection affiliate store based on the recognition result of the QR code information, and generate the order information based on the user's selection.

Meanwhile, FIG. 5 is an exemplary diagram illustrating an affiliated store selection method according to the present embodiment, and FIGS. 6A to 6B are exemplary views illustrating a payment method based on order information according to the present embodiment.

Referring to FIG. 5, the output form of the QR code reader utilized as a function input means in relation to the selection of affiliated stores may be checked, and the user may be able to confirm that a specific affiliated store is selected and provided with menu information.

In addition, referring to Figure 6a, it can be confirmed that the display form of the order information according to this embodiment, through this, it can be confirmed that the payment information and payment method for the order information can also be determined.

The payment processor 240 refers to a device that performs a payment procedure related to a payment request related to order information from a user. The payment processor 240 may be linked with the management unit 250, the affiliate server server 130, the payment server device 140, and the like to perform the payment procedure.

The payment processor 240 may process a payment based on the order information by using at least one payment method. The payment processor 240 may basically use a credit card, a bank transfer, or the like as a payment method.

In addition, the payment processing unit 240 according to the present embodiment may use the cryptocurrency held by the user as a payment method to process the payment according to the order information. For example, referring to FIGS. 6A and 6B, it can be seen that in the present embodiment, a user can utilize cryptocurrency as a payment method for a fee according to order information.

In other words, when the user presses the payment button in the screen of the order information in advance, a screen for selecting a payment method is output, and when the payment method is selected as a cryptocurrency and the payment button is pressed, a password input screen is output and a password is input. If it is confirmed that the payment completion screen is output.

The manager 250 performs a function of managing and operating a cryptocurrency possessed by a user.

The management unit 250 according to the present embodiment receives a cryptocurrency through interworking with the exchange server apparatus 120, and stores and operates the personalized wallet through a personalized wallet to establish a payment process based on cryptocurrency between affiliated merchants and users. To be performed.

For example, in the present embodiment, the management unit 250 may collect membership points accumulated for the user and convert the predetermined membership points into cryptocurrencies. To this end, the management unit 250 may transmit the information on the collected membership points to the exchange server apparatus 120 and receive the cryptocurrency mined in this regard from the exchange server apparatus 120. The conversion of the membership point of the management unit 250 to the cryptocurrency may be selectively performed according to a user's request.

The management unit 250 may set different conversion ratios to cryptocurrencies according to types of membership points.

The management unit 250 may set differently the conversion rate of the membership point to the cryptocurrency according to the membership level of the user in the affiliated store.

On the other hand, how the manager 250 converts the membership points accumulated for the user to cryptocurrency can be confirmed through FIG.

The management unit 250 may operate to add a predetermined ratio of cryptocurrency to the user when a predetermined event condition is satisfied. In this case, the preset event condition may be set in various conditions such as the purchase of goods using a cryptocurrency as a payment method.

For example, referring to FIG. 7, when the prepayment using the cryptocurrency is made by the management unit 250 according to the present embodiment, it may be confirmed that the cryptocurrency corresponding to a predetermined ratio of the settlement amount is provided as a reserve.

The service provider 260 performs a function of additionally providing at least one additional service in connection with payment processing based on a non-face-to-face order service according to the present embodiment.

In the present embodiment, the service provider 260 may perform big data analysis on the purchase pattern and the behavior pattern of the user, and operate to provide a customized service for the user according to the result of the execution. To this end, the service provider 260 may collect various data related to a user's purchase pattern and behavior pattern in advance, and use it as reference data for providing a customized service.

For example, referring to FIG. 8, it may be confirmed that a discount coupon of a coffee shop and a discount coupon of a restaurant are provided as a customized service according to a purchase pattern and behavior pattern of the user identified by the service provider 260.

In addition, the service provider 260 according to the present embodiment determines the rating level for the user based on the rating condition of the daily or all of the possession quantity information and retention period information of the cryptocurrency held by the user, The dividend income specified according to the grade level may be operated to be paid to the user.

Such a dividend income paid by the service provider 260 may be paid for each predetermined time unit. In relation to this, a rating level setting method and a ratio of dividend payouts may be set in various values.

Similarly, referring to FIG. 8, it can be seen that the dividend income corresponding to the user's grade is paid to the user on a daily basis by the operation of the service provider 260 according to the present embodiment.

In addition, the service provider 260 according to the present embodiment performs a function of providing an advertisement service to affiliated stores associated with a non-face-to-face order service.

For example, referring to FIG. 10, the service provider 260 according to the present exemplary embodiment may output and provide an advertisement service for affiliated stores in a banner form on a screen. In this case, three areas for outputting an advertisement service exist on the screen. In the present embodiment, the three areas may be defined as areas for a super affiliate, areas for a premium affiliate, and general areas, respectively.

The area for the super affiliate may be determined based on the type of coin holding information of the affiliate. For example, an area for a super merchant may provide an advertisement service for a merchant having a coin above a certain threshold, and the exposure frequency of the advertisement may be determined differently than other advertisements according to the amount of the advertisement.

Such an area for the super merchant may bring about the effect of the increase in the number of purchases by the purchase of the cryptocurrency of the merchant and the reduction of the selling by the holding of the cryptocurrency, resulting in the effect of generating additional revenue of the merchant.

 The area for the premium merchant may be determined by the type of advertisement that is exposed according to whether the merchant pays cash or coins.

The area for premium merchants can generate profits from payment of service costs of the merchants, and can expect to continue to increase profits due to bidding competition.

In the general area, advertisements of all affiliated stores associated with non-face-to-face order services may be freely exposed, and their exposure rankings may be determined differently according to conditions such as ratings, comments, and visits.

In this general area, only those who pay in actual businesses can rate and obtain useful evaluation data, and consumers can select excellent companies so that users can be provided with more efficient advertising services. It is effective.

The display unit 270 outputs a provision screen for the information calculated through each component of the non-face-to-face order service apparatus 200. The display unit 270 may apply the above information to at least one preset GUI and output the same.

3 is a flowchart illustrating a non-face-to-face order service providing method according to the present embodiment.

The non-face-to-face order service device 200 provides table of contents information and event information for each affiliate store available for the affiliate store available in the current location of the user (S302).

The non-face-to-face order service apparatus 200 receives selection information on a specific affiliate store among the affiliate stores provided in step S302 (S304). In operation S304, the non-face-to-face order service apparatus 200 may select a specific affiliated store (= selection affiliated store) among the affiliated stores by recognizing a QR code provided in the affiliated store by using a function input unit capable of reading the QR code.

The non-face-to-face order service device 200 provides menu information on the selected affiliated party selected in step S304, and generates order information including at least one of the menu information according to a user's selection (S306). In step S306, the non-face-to-face order service apparatus 200 may provide menu information for the selected affiliated store based on the information on the QR code read in step S304.

When the non-face-to-face order service apparatus 200 recognizes a payment request related to the order information of step S306 from the user, the non-face-to-face order service apparatus utilizes the cryptocurrency possessed by the user as a payment means to process the payment according to the order information (S308). To this end, the non-face-to-face order service device 200 may collect membership points accumulated for the user and convert the predetermined membership points into cryptocurrencies.

The non-face-to-face order service device 200 additionally provides an additional service in connection with the payment process of step S308 (S310). In operation S310, the non-face-to-face order service apparatus 200 may perform big data analysis on the purchase pattern and the behavior pattern of the user, and may operate to provide a customized service for the user according to the performance result.

In addition, the non-face-to-face order service device 200 determines a rating level for the user based on the daily or all rating conditions among the possession quantity information and retention period information of the cryptocurrency held by the user, Accordingly, the specified dividend income may be operated to be paid to the user.

Here, the steps S302 to S310 correspond to the operation of each component of the content output support apparatus described above, and thus, further description thereof will be omitted.

In FIG. 3, each process is described as being sequentially executed, but is not necessarily limited thereto. In other words, since the process described in FIG. 3 may be applied by changing or executing one or more processes in parallel, FIG. 3 is not limited to the time series order.

As described above, the non-face-to-face order service providing method of FIG. 3 may be implemented as a program and may be read using software of a computer (CD-ROM, RAM, ROM, memory card, hard disk, magneto-optical disk, storage). Device, etc.).

The foregoing description is merely illustrative of the technical idea of the present embodiment, and various modifications and changes may be made to those skilled in the art without departing from the essential characteristics of the embodiments. Therefore, the present embodiments are to be construed as illustrative rather than restrictive, and the scope of the technical idea of the present embodiment is not limited by these embodiments. The scope of protection of the present embodiment should be construed according to the following claims, and all technical ideas within the scope of equivalents thereof should be construed as being included in the scope of the present invention.

100: terminal 110: non-face-to-face service application
120: exchange server device 130: merchant server device
140: payment server device 200: non-face-to-face order service device
210: communication unit 220: merchant information providing unit
230: Selection unit 240: Payment processing unit
250: management unit 260: service provider
270:

Claims (10)

An affiliated store information providing unit providing table of contents information and event information for each affiliated store available in a user's current location;
A sorting unit providing menu information on the selected affiliated stores selected by the user among the affiliated stores, and generating order information including at least one of the menu information; And
When the payment request related to the order information is recognized from the user, a payment processing unit for processing the payment according to the order information by using the cryptocurrency held by the user as a payment means
Non-face-to-face order service device comprising a. The method of claim 1,
The sorting unit,
The non-face-to-face order service device, characterized in that to provide menu information for the screening merchant based on the recognition result of the QR code information supported by the screening merchant. The method of claim 1,
Non-face-to-face order service device further comprising a management unit for managing and operating the cryptocurrency. The method of claim 3, wherein
Wherein,
Collecting membership points accumulated for the user, non-face-to-face order service device, characterized in that for converting the predetermined percentage of the collected membership points to the cryptocurrency provided. The method of claim 3, wherein
Wherein,
And a predetermined rate of cryptocurrency is added to the user when a predetermined event condition is satisfied. The method of claim 1,
And a service providing unit for additionally providing at least one additional service in connection with the payment processing. The method according to claim 6,
The service providing unit,
And performing big data analysis on the purchase pattern and the behavior pattern of the user, and providing a customized service for the user according to a result of the execution. In the data processing device,
Providing table of contents information and event information for each affiliate store available in the current location of the user;
Providing menu information on the selected affiliated stores selected by the user among the affiliated stores, and generating order information including at least one of the menu information; And
When a payment request related to the order information is recognized by the user, a process of processing a payment according to the order information by using the cryptocurrency possessed by the user as a payment means
Readable recording medium having recorded thereon a program for realizing the program. The method of claim 8,
And collecting the membership points accumulated for the user, and converting the predetermined membership points into the cryptocurrency to provide the cryptocurrency. The method of claim 8,
And performing a big data analysis on the purchase pattern and the behavior pattern of the user, and providing a customized service for the user according to a result of the execution.

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