KR20190043325A - Method, apparatus and computer program for providing users with compensation - Google Patents

Abstract

Disclosed in the present invention is a method, comprising: a step of detecting a disconnection of a client who connected to an online platform; a step of determining abnormality of the disconnection; and a step of providing the client with compensation based on the abnormality of the disconnection.

Description

[0001] METHOD, APPARATUS AND COMPUTER PROGRAM FOR PROVIDING USERS WITH COMPENSATION [0002]

Apparatus, and computer program for providing compensation to a user, wherein the compensation may be provided to an abnormally disconnected user from an online game.

As computing devices and network environments evolve, the number of users who enjoy online games continues to increase, and the boundaries between online games and offline games are also becoming faint. Users can enjoy the game by competing or collaborating with each other within an online game.

Online games can be run on devices such as desktop computers, laptops, smart phones, and game consoles, but online games can be terminated unexpectedly if there is a problem with the user's device or the server serving the online game. For example, if a device or server is not receiving enough power, is disconnected from the network, programs running inside it collide with each other, or hardware inside them collides with each other, a bug ) Occurs, the online game may end unexpectedly. This unintended termination can give the user an unpleasant user experience.

Despite advances in computing devices and network environments, the unintended termination of online games is a headache for users as well as for developers of such online games. If the situation in which such termination occurs can be specified, that is, if the cause of the termination can be known, the patronage of the corresponding online game can make users' generosity. However, if the situation in which this termination occurs can not be specified, that is, if the cause of the termination is unknown, then users playing online games may have anxiety that they will not know when to terminate, You have to do a lot of work to find out.

Even if an online game is continuously patched, it is virtually impossible to completely prevent an abnormal termination of the online game, so users are forced to play an online game in consideration of this situation. However, the abnormal termination of the online game can make the time and effort spent by the user in the online game superfluous, and the user who feels the unpleasant feeling may lose the immersion in the game. If the user loses his / her immersion in the online game, the probability of leaving the game increases, and the more the number of users leaving the game increases, the more the survival probability of the game decreases. Minimizing the unexpected termination of online games from the perspective of game providers and patching online games in search of the cause of termination is to prevent users from leaving the online game and to improve the game itself to attract new users It is as important as it is.

This disclosure discloses a means for locating the cause of an unintended termination of an online game.

This disclosure discloses means for suppressing or alleviating unpleasant user experiences due to unintended termination of online games.

The disclosure provides a method comprising: detecting a dicsonnection of a client connected to an online platform; Determining an abnormality of the disconnection; And providing compensation to the client based on the abnormality of the disconnection.

Wherein the abnormality of the disconnection is determined based on whether the disconnection has been unintentionally performed by the client.

Further comprising receiving log information on the disconnection from the client, wherein the abnormality of the disconnection is determined based on the log information.

Further comprising providing link information for reconnecting to the on-line platform to the client, wherein the compensation is provided to the client when the client reconnects to the online platform via the link information. .

Wherein the abnormality of the disconnection includes an extent of the abnormality.

And determining the degree of compensation based on the degree of the abnormality.

The disconnection may be detected while an application from the online platform is installed in the client, and the application is stopped by the disconnection.

And the abnormality of the disconnection is determined based on an install progress ratio of the application.

Wherein the abnormality of the disconnection includes an extent of the abnormality and the degree of the abnormality is proportional to an installation progress ratio of the application.

Wherein the online platform comprises an online game.

And the abnormality of the disconnection is determined based on the connection time at which the client is connected to the online game.

Wherein the abnormality of the disconnection includes a degree of the abnormality and the degree of the abnormality is proportional to the connection time at which the client is connected to the online game.

Wherein the abnormality of the disconnection is determined based on a playing context of the client in the online game.

Wherein the compensation is provided based on the progress context.

The progress context of the client may include an interaction with another client or a non-player character (NPC) in the online game.

Further, the present disclosure relates to a memory for storing instructions; And at least one processor configured to execute the instructions, the processor executing the instructions to: detect a dicsonnection of a client connected to an online platform, and determine an abnormality of the disconnection And to provide compensation to the client based on the abnormality of the disconnection.

Further, the present disclosure provides a method comprising: connecting to an online platform; Transmitting log information to a server based on a disconnection from the online platform; And receiving compensation information from the server based on the abnormality of the disconnection.

Further, the present disclosure relates to a memory for storing instructions; And at least one processor configured to execute the instructions, the processor executing the instructions to: connect to an online platform and transmit log information to the server based on a disconnection from the online platform And receive compensation information from the server based on the abnormality of the disconnect.

Further, the present disclosure may provide a computer program stored on a medium for execution in conjunction with hardware to perform the methods.

According to one embodiment, the cause of the unintended termination of the online game can be found.

According to one embodiment, an unpleasant user experience due to unintended termination of an online game can be suppressed or alleviated.

According to an embodiment, even if the user experiences discomfort due to an unintended termination of the online game, the user's belonging feeling and immersion feeling for the online game can be maintained.

FIG. 1 illustrates an online game providing system including a server and a client according to an embodiment.
2A and 2B are diagrams illustrating a method of providing compensation to a client according to an embodiment.
3 is a flow diagram of a method for providing compensation to a client in accordance with one embodiment.
4 is a diagram for explaining a method of providing compensation to a client based on log information according to an embodiment.
5 is a diagram for explaining a method of providing compensation to a client based on link information according to an embodiment.
6 is a diagram for explaining a method of providing rewards to a client when an application is terminated abnormally during installation on a client according to an embodiment.
7 is a diagram for explaining a method of providing compensation to a client based on link information when an application is abnormally terminated during installation on a client according to an embodiment.
8 is a diagram illustrating a method of providing compensation based on a client's playing context in an online game according to an embodiment.
9 is a diagram for explaining a method of providing compensation based on an interaction with another client in an online game according to an embodiment.
10 is a block diagram of a server according to one embodiment.
11 is a block diagram of a client in accordance with one embodiment.

Hereinafter, an exemplary embodiment according to the present disclosure will be described in detail with reference to the contents described in the accompanying drawings. In addition, a method for constructing and using an electronic device according to an embodiment of the present disclosure will be described in detail with reference to the accompanying drawings. Like reference numbers or designations in the various drawings indicate components or components that perform substantially the same function.

Terms including ordinals such as first, second, etc. may be used to describe various elements, but the elements are not limited by terms. Terms are used only for the purpose of distinguishing one component from another. For example, without departing from the scope of the present disclosure, the first component may be referred to as a second component, and similarly, the second component may also be referred to as a first component. The term " and / or " includes any combination of a plurality of related items or any of a plurality of related items.

The terms used in this disclosure are used to illustrate the embodiments and are not intended to limit and / or limit the disclosure. The singular expressions include plural expressions unless the context clearly dictates otherwise. In this disclosure, the terms " comprises ", or " having ", and the like, specify that the presence of stated features, integers, steps, operations, elements, parts, or combinations thereof, But do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, or combinations thereof.

When a part is connected to another part in the present disclosure, it includes not only a direct connection but also a case where it is electrically connected with another part in between. Also, when a component includes an element, it is understood that the element may include other elements, not the exclusion of any other element unless specifically stated otherwise. Also, the terms " part, " " module, " and the like described in the specification mean units for processing at least one function or operation, which may be implemented in hardware or software or a combination of hardware and software .

It is to be understood that in this disclosure " client " may refer to a user, a gamer, and a player, depending on the context, or a device used by them. Users, gamers, and players can point to accounts that are used on an online platform and attributed to individuals.

In the present disclosure, the term " online platform " refers to a community to which users belong, for example, a virtual game space, an online shopping mall, an online broadcasting platform, an online relay platform, an online streaming platform, Community, but is not limited thereto. The user's avatar or character may exist within the online platform.

In this disclosure, " virtual object " refers to all digital content present in the virtual space. For example, the virtual object may be an avatar or a character of a user, or an item used in a game, but is not limited thereto. The virtual object can be traded with a predetermined value. For example, a virtual object may be traded between clients or between a client and a server.

An " item " in this disclosure may refer to any digital content that a user or character of a user can acquire within a virtual game space. For example, an item may include all the items, goods, and contents used in the game, and may include equipment mounted in the game, such as weapons, armor, clothes, and accessories, boarding objects, But is not limited to, the consumer consuming the product, and the skin of the character.

FIG. 1 illustrates an online game providing system including a server and a client according to an embodiment.

The online game provision system according to an embodiment may include a server 4000 and a plurality of clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f as shown in FIG. The server 4000 can provide an online game to a plurality of clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f by servicing online games through the network.

1 shows a desktop computer 2000a, a tablet 2000b, a mobile phone 2000c, a notebook 2000d, a smartphone 2000e, and a television 2000f as examples of clients used by a user, But may include various electronic devices such as a PDA (Personal Digital Assistants), a PMP (Portable Multimedia Player), a navigation device, an MP3 player, a digital camera, a refrigerator, a washing machine and a vacuum cleaner.

An online game can be executed in a plurality of clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f. To execute an online game, a program, e.g., an application, or a launcher may be installed in the clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f, but is not limited thereto. Users can enjoy the online games provided by the server 4000 by executing the programs installed in the clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f. Various embodiments of the present disclosure described below may be implemented in a program for executing an online game, or may be implemented through a program separate from the program.

The server 4000 may be operated by a game provider, and the server 4000 may include a single server, a collection of servers, and a cloud server, but is not limited thereto. The server 4000 may include a database for providing online games to users and storing data of users. In addition, the server 4000 may further include a payment server or a payment server for generating and processing a payment event. The payment server or the payment server may be a separate server from the server 4000 and may mediate payment or payment between the server 4000 and the clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f.

In the server 4000, a program for servicing an online game can be driven. Various embodiments of the present disclosure described below may be implemented in a program for servicing an online game, or may be implemented through a program separate from the program.

The network refers to a connection established (or formed) using a predetermined communication method, and a connection between clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f or between clients 2000a, 2000b, 2000c, , And 2000f) and the server 4000 via a predetermined communication means for transmitting data.

The communication means includes a predetermined communication standard, a predetermined frequency band, a communication via a predetermined protocol or a predetermined channel, a short distance communication, a long distance communication, a wireless communication, and a wired communication. For example, the communication means may include, but is not limited to, Bluetooth, BLE, Wi-Fi, Zigbee, 3G, LTE,

The local communication means may mean communication means capable of communicating with each other only when the devices performing the communication are within a predetermined range, and may include, for example, Bluetooth and NFC, but is not limited thereto.

The remote communication means may mean a communication means by which devices that perform communication can communicate with each other regardless of the distance. For example, the remote communication means may comprise means for communicating even when two devices communicating through a repeater, such as an AP, are over a predetermined distance, and means for communicating using a cellular network (3G, LTE) But is not limited to, communication means.

Communication between the server 4000 and the clients 2000a, 2000b, 2000c, 2000d, 2000e, and 2000f can be performed through arbitrary communication means in the process of the server 4000 serving the online game using the network have.

Online games include online games such as RPG (Role Playing Game), TRPG (Tabletop RPG), MMORPG (Massively Multiplayer Online RPG), MOBA (Multiplayer Online Battle Arena), Aeon of Strife, RTS (Real Time Strategy), FPS a person shooter, a TCG, a CCG, a sports, a fighting game, etc. However, the present invention is not limited thereto. The online game may be a competition between users or a competition between a user and a computer (e.g., artificial intelligence), but the present invention is not limited thereto and can be implemented in various forms.

The online game providing system shown in FIG. 1 may also function as an online platform providing system.

2A and 2B are diagrams illustrating a method of providing compensation to a client according to an embodiment.

Referring to FIGS. 2A and 2B, in the server 4000, a program for servicing an online game is driven, and an online game can be serviced to the client 2000 through a network. In the client 2000, the program of the online game can be executed. Although only one client 2000 is shown in the following referenced figures, including FIGS. 2A and 2B, the server 4000 can simultaneously serve an online game to a greater number of clients. Further, although a user is described as using one client 2000, a user may use a plurality of clients. For example, when an unintended disconnection occurs from an online game while the user is playing an online game on the first device, not only when the user accesses the online game through the first device, Compensation can also be provided to the user when accessing the online game through the device.

An online game graphic user interface (GUI) 210 may be displayed at the client 2000 as shown in FIGS. 2A and 2B. The users can interact with the online game through the displayed online game GUI 210, and the client 2000 can communicate with the server 4000 based on this interaction. Interaction with an online game may involve interaction with other uses or non-player character (NPC) within an online game.

As shown in FIG. 2A, the user's character 212 may be displayed in the online game GUI 210. FIG. 2A, in the following referenced figures, a user's character 212 of a client wears a sword item, a shield item, and a helmet item, and is shown as having a full health point (HP) do.

Referring to FIG. 2A, in the client 2000, the online game may terminate unexpectedly or disconnection of the client 2000 connected to the online game may occur. When the online game ends in the client 2000, the client 2000 connected to the online game can be disconnected from the corresponding online game. When the client 2000 is disconnected from the server 4000 serving the online game, the client 2000 can be disconnected from the corresponding online game.

2a shows that a message 214 indicating that an online game has terminated unexpectedly or that a disconnection has occurred is displayed in the client 2000, but the message 214 may not be displayed in the client 2000. [ For example, the operation of the online game GUI 210 may be suspended, the desktop of the client 2000 may be displayed, or the client 2000 may be stopped. The message 214 may be popped up at the client 2000.

The unexpected termination or disconnection of the online game may occur due to a bug in the online game, but may occur due to a problem of the client 2000 in which the online game has been executed or the server 4000 that serves the online game.

In one embodiment, the server 4000 may detect the disconnection of the client 2000 connected to the online game. In one embodiment, the server 4000 may determine the abnormality of the detected disconnect. In one embodiment, the server 4000 may provide compensation to the client 2000 based on the determined abnormality. Compensation may be provided to the client 2000, or to a user of the client 2000 or to his account. The compensation may be provided in the form of a virtual object, e.g., an item, available in an online game. Referring to FIG. 2B, when a user reconnects to an online game, a reward item 218 may be provided to the user as a reward for an abnormal termination. In one embodiment, the user may be provided with a license for an online game, or compensation may be provided in a form that enhances the experience of the user character. The compensation may be provided in various forms and is not limited to the examples described above.

According to one embodiment, when a user experiences an unexpected termination or disconnection of an online game, compensation may be provided to the user, which may suppress or alleviate the user's discomfort.

3 is a flow diagram of a method for providing compensation to a client in accordance with one embodiment.

In step 310, the server detects the disconnection of the client. The server can serve an online platform, for example, an online game, and the server can detect a disconnect from a client from an online platform or an online game. Such disconnection can occur due to various causes. In one embodiment, the server may track or record logs of clients connected to an online platform or an online game, and may detect disconnection of the client via the log.

In step 320, the server determines the abnormality of the detected disconnect. In one embodiment, the server may analyze the log of the disconnected client, thereby determining an abnormality of the disconnection, depending on whether the disconnection was unintentionally performed by the client. For example, if the termination option of the online platform is selected at the client and the client is disconnected from the online platform, it can be determined that no abnormality exists, i. E., The disconnection has been performed successfully on the client, It can be determined that the disconnection has been performed abnormally at the client. The disconnection abnormality may have two abnormal states, but is not limited thereto.

In one embodiment, the abnormality may include the degree of abnormality, and the server may determine the degree of abnormality of the detected disconnect. The degree of abnormality can be determined in proportion to the connection time of the client connected to the online platform, for example, the online game. For example, when it is determined that the disconnection has been performed abnormally, the server can further determine the degree of abnormality in proportion to the connection time, based on the log of the client or the log information transmitted from the client.

In step 330, the server provides compensation to the client. As described above, a client may refer to a user of a client. Thus, compensation may be provided to the user of the client or his account. Compensation can be provided in the form of virtual objects available on the online platform.

In one embodiment, the server may provide compensation to the client based on the degree of abnormality. If the degree of abnormality is determined in proportion to the connection time connected to the online platform, the server may provide compensation to the client based on the connection time. For example, the server may provide compensation to an abnormally disconnected client from an online platform if the client's connection time is greater than a predetermined time. In one embodiment, the server may provide compensation to the client in proportion to the client's connection time. For example, the more an abnormally disconnected client from an online platform is connected to an online platform for a longer period of time, the more the server can provide the client with greater rewards. The size of the compensation may correspond to the duration of the license when the reward is a license, the performance of the item if the reward is an item, and the size of the experience if the reward is an experience point (XP).

4 is a diagram for explaining a method of providing compensation to a client based on log information according to an embodiment.

As shown in FIG. 4, the client 2000 may be unexpectedly disconnected from an online game served by the server 4000. According to one embodiment, a message 214 indicating an unexpected disconnection, or termination, may be displayed at the client 2000.

The server 4000 can track or record the log of the client 2000 connected to the online game. Due to the limitations of the performance of the server 4000 and the client 2000 and the limitation of the network bandwidth, the server 4000 only records information necessary for the online game, and only when the client 2000 is disconnected from the online game, The log information for the server 2000 can be transmitted from the client 2000 to the server 4000. In one embodiment, the client 4100 may include a "Report" button and an "Exit" button, and when the "Report" ) Of the log information about the disconnection. When the " Exit " button is selected, the client 2000 can close the online game GUI 410. [

The client 2000 can accumulate log information by recording events occurring in the client 2000 or an online game. Thus, when the client 2000 is disconnected from the online game, the client 2000 can determine the abnormality of the disconnection based on the recorded log information. For example, if the termination of the online game is selected in the client 2000 and the client 2000 is disconnected from the online game, it can be determined that the disconnection has been normally performed in the client 2000, It can be determined that the disconnection has been performed abnormally. The client 2000 can determine the degree of abnormality of the detected disconnect.

The log information on the disconnection may include all information recorded in the client 2000 where the disconnection occurred. In one embodiment, the log information for the disconnection may include information about the hardware configuration of the client 2000, the usage status of the hardware, the running program, the running process, the running service, the usage status of the network, Now it is not limited.

The server 4000 can determine the abnormality of the disconnection occurred in the client 2000 based on the log information transmitted from the client 2000. [ If the disconnection is determined to have been performed abnormally, the server 4000 may provide compensation to the client 2000. [

The server 4000 does not want to transmit the log information about the disconnection to the server 4000 from the viewpoint of the user of the client 2000. However, Thereby causing the transmission of log information about the disconnection. Thus, data on abnormal disconnections occurring in various clients can be collected, and developers of online games can analyze the collected data to find solutions to the abnormal disconnection.

In one embodiment, the log information for the disconnection may be automatically transmitted from the client 2000 to the server 4000 if disconnection occurs.

5 is a diagram for explaining a method of providing compensation to a client based on link information according to an embodiment.

As shown in FIG. 5, the client 2000 may unexpectedly be disconnected from an online game served by the server 4000. According to one embodiment, a message 514 including a "reconnect" button and an "Exit" button may be displayed at the client 2000.

In one embodiment, the server 4000 may provide link information to the client 2000 that was unexpectedly disconnected from the online game. The server 4000 can provide compensation to the client 2000 that has reconnected to the online game through the corresponding link information. In one embodiment, the server 4000 determines an abnormality of the disconnection of the client 2000 from the online game and, if the disconnection is abnormal, (2000). ≪ / RTI > In one embodiment, the server 4000 may provide link information to the client 2000 in advance, and the client 2000 may determine an abnormality of the disconnection of the client 2000 from the online game, The server 4000 can receive the compensation by reconnecting to the online game through the link information transmitted from the server 4000.

Referring to FIG. 5, a "reconnect" button may be linked to link information provided to the client 2000 from the server 4000. Thus, when the "reconnect" button is selected in the client 2000, the client 2000 can reconnect to the online game via the link information linked to the "reconnect" button. The server 4000 can provide compensation to the client 2000 re-connected to the online game through the link information. When the "Exit" button is selected, the client 2000 can close the online game GUI 510.

6 is a diagram for explaining a method of providing rewards to a client when an application is terminated abnormally during installation on a client according to an embodiment.

Referring to FIG. 6, an application may be downloaded and installed in the client 2000 through the server 4000. The installation GUI 610 may be displayed on the client 2000 while the application is installed in the client 2000 and the installation GUI 610 may include a progress bar 611 indicating the installation progress ratio have. The application may be an application that runs an online game in the client 2000.

During the installation of the application in the client 2000, the installation of the application may be unexpectedly interrupted. For example, the client 2000 may be disconnected from the online platform that provides for the installation of the application, thereby disrupting the installation of the application. Alternatively, the disconnection from the online platform may include disconnection from the server 4000 serving the corresponding online platform. At the client 2000, a message 614 may be displayed indicating the interruption or disconnection of the installation of the unexpected application.

In one embodiment, the client 2000 may record events generated in the client 2000 to accumulate log information. When the client 2000 is disconnected from the online platform during the installation of the application, the client 2000 can determine the abnormality of the disconnection based on the recorded log information. For example, if the uninstallation option of the application is selected in the client 2000 and the client 2000 is disconnected from the online platform, it can be determined that the disconnection has been normally performed in the client 2000, , It can be determined that the disconnection has been performed abnormally. The log information may further include information on an installation progress ratio of the application installed in the client 2000. [ Referring to FIG. 6, the log information may include information indicating that 90% of applications are installed in the client 2000.

In one embodiment, server 4000 may detect disconnection of client 2000 from an online platform that provides for the installation of an application while an application is being installed in client 2000. [ The server 4000 can track or record the log of the client 2000 connected to the online platform and detect the disconnection of the client 2000 through the log and determine the abnormality of the disconnection have.

In one embodiment, the server 4000 can determine the abnormality of the disconnection occurring in the client 2000 based on the log information transmitted from the client 2000. If the disconnection is determined to have been performed abnormally, the server 4000 may provide compensation to the client 2000. [

In one embodiment, the server 4000 may determine the degree of abnormality of the disconnection. The degree of abnormality can be determined in proportion to the installation progress ratio of the application. For example, when it is determined that the disconnection has been performed abnormally, the server 4000 determines whether or not the disconnection has occurred abnormally, based on the log of the client 2000 recorded in the server, or the log information transmitted from the client 2000, The degree of abnormality can be further determined in proportion to the ratio.

In one embodiment, the server 4000 may provide compensation to the client 2000 based on the degree of abnormality. If the degree of abnormality is determined in proportion to the installation progress ratio of the application, the server 4000 can provide compensation to the client 2000 based on the installation progress ratio of the application. For example, the server 4000 may provide compensation to the client 2000 when the client 2000 is disconnected from the online platform and the installation of the application is interrupted after the application is installed at a predetermined rate or more in the client 2000 . In one embodiment, the server 4000 may provide compensation to the client 2000 in proportion to the installation progress ratio of the application. For example, the more the installation of an application has progressed in the client 2000 where the client 2000 is disconnected from the online platform and the installation of the application is interrupted, the more the server 4000 sends the client 2000 a larger reward Can be provided.

According to the embodiment, the compensation can be provided to the user in proportion to the time spent by the user, so that the user's discomfort can be effectively mitigated.

7 is a diagram for explaining a method of providing compensation to a client based on link information when an application is abnormally terminated during installation on a client according to an embodiment.

7, while an application is installed in the client 2000, an installation GUI 710 including a progress bar 711 indicating the installation progress ratio may be displayed on the client 2000. [ When the client 2000 is abnormally disconnected from the online platform during the installation of the application in the client 2000, a message 714 including a "Reinstall" button and an "Exit" button may be displayed.

In one embodiment, the server 4000 may provide link information to the client 2000 that was unexpectedly disconnected from the online platform. The server 4000 can provide compensation to the client 2000 that has reconnected to the online platform through the corresponding link information. In one embodiment, the server 4000 determines an abnormality of the disconnection of the client 2000 from the online platform, and when the disconnection is abnormal, the client 2000 reconnects to the online platform to reinstall the application and receive compensation The client 2000 can provide the link information. In one embodiment, the server 4000 may provide link information to the client 2000 in advance, and the client 2000 may determine an abnormality of the disconnection of the client 2000 from the online game, The server 4000 can reconnect to the online platform through the link information transmitted from the server 4000, reinstall the application, and receive compensation.

Referring to Fig. 7, a " reinstall " button may be linked to link information provided from the server 4000 to the client 2000. Fig. Thus, when a " reinstall " button is selected in the client 2000, the client 2000 can reconnect to the online platform through the link information linked to the " reinstall " button to continue installing or reinstalling the application. The server 4000 can provide compensation to the client 2000 that is reconnected to the online platform through the link information. When the "Exit" button is selected, the client 2000 can close the installation GUI 710.

8 is a diagram illustrating a method of providing compensation based on a client's playing context in an online game according to an embodiment.

As shown in FIG. 8, the client 2000 may unexpectedly be disconnected from the online game served by the server 4000. According to one embodiment, a message 814 indicating an unexpected disconnection, or termination, may be displayed at the client 2000.

In one embodiment, the server 4000 may determine an abnormality of the disconnection based on the playing context of the client 2000. The progress context may indicate a causal relationship of events occurring in the game by the progress flow of the client 2000 or the character 2000 of the client 2000 in the online game. 8, if a character 812 of a user in an online game is in combat with an enemy 815, the character 812 may be defeated, won, or an enemy 815 by the enemy 815. For example, Or the enemy 815 can escape from the character 812. That is, as long as the user's character 812 has started a battle with the enemy 815, the battle ends with one of the scenarios described above. Accordingly, when the client 2000 is disconnected from the online game during the battle between the character 812 and the enemy 815, the server 4000 can determine the abnormality of the disconnection based on the result of the battle. 8, the HP of the character 812 is full, while the HP of the enemy 815 hardly remains, so the battle is likely to end with the victory of the character 812. [ In such a situation, the disconnection of the client 2000 from the online game may be more unlikely than intended by the user. Thus, the server 4000 may be configured so that if the character 812 is likely to win in the battle between the character 812 and the enemy 815, for example, if the online game has not ended, It is possible to determine that the disconnection has been performed abnormally if it is possible to suppress the enemy 815 without consuming the HP alone (or without consuming more than a predetermined percentage of HP).

In one embodiment, the server 4000 may provide compensation to the client 2000 based on the progress context. For example, an item or experience value that can be obtained by suppressing the enemy 815 can be provided to the client 2000 as a reward. For example, some of the items, sub-compatible items, or some of the experience values that can be obtained by suppressing the enemy 815 may be provided to the client 2000 as a reward.

In one embodiment, the progress context of the client 2000 can be analyzed based on the log of the client 2000 that is written to the server 4000, or the log information sent from the client 2000.

9 is a diagram for explaining a method of providing compensation based on an interaction with another client in an online game according to an embodiment.

As shown in FIG. 8, the client 2000 may unexpectedly be disconnected from the online game served by the server 4000. According to one embodiment, a message 914 indicating an unexpected disconnection, or termination, may be displayed at the client 2000.

In one embodiment, the server 4000 may determine an abnormality of the disconnection based on the playing context of the client 2000. The progress context may include interaction with other clients or non-player characters (NPCs) in an online game. For example, referring to FIG. 9, when a user's character 912 and his / her co-worker 913 are in battle with an enemy 915 in an online game, the behavior of the co-worker 913 as well as the user's character 912 The result of the battle can be determined. Thus, when the client 2000 is disconnected from the online game while the character 912 and his co-worker 913 are fighting the enemy 915, the server 4000 not only decides the progress context of the character 912, Based on the result predicted based on the interaction with the peer 913, or the result determined by the peer 913 thereof.

9, the HP of the character 912 and his co-worker 913 is full, while the HP of the enemy 915 is scarcely left, so the battle ends with the victory of the character 812 and his co-worker 913 high portential. In such a situation, the disconnection of the client 2000 from the online game may be more unlikely than intended by the user. Thus, if the character 912 is likely to win a battle with the enemy 915, the server 4000 may determine that the character 912 is not consumed by the normal attack, for example, (Or without consuming more than a predetermined percentage of HP), it can be determined that the disconnection has been performed abnormally.

In one embodiment, the server 4000 may provide compensation to the client 2000 based on the progress context. For example, some of the items, sub-compatible items, or some of the experience values that can be obtained by suppressing the enemy 815 may be provided to the client 2000 as a reward. For example, part of the item or sub-compatible item that the co-worker 913 obtained by suppressing the enemy 915, or part of the experience value, may be provided to the client 2000 as a reward.

10 is a block diagram of a server according to one embodiment.

As shown in FIG. 10, the server 4000 may include a memory 4010, a processor 4020, and a communication interface 4030. However, all the components shown in Fig. 10 are not essential components of the server 4000. The server 4000 can be implemented by more or fewer components than the components shown in FIG.

The memory 4010 may store a program for processing and controlling the processor 4020 or an instruction configuring the program and may store data input to or output from the server 4000 .

Memory 4010 may store instructions that enable server 4000 to perform various operations in accordance with the embodiments of the present disclosure. Further, the memory 4010 may store information necessary to service an online platform, for example, an online game. For example, memory 4010 may store information about a user's account, characters, and items, but may include various information without limitation.

The memory 4010 may be a flash memory type, a hard disk type, a multimedia card micro type, a card type memory (for example, SD or XD memory), a RAM (Random Access Memory) SRAM (Static Random Access Memory), ROM (Read Only Memory), EEPROM (Electrically Erasable Programmable Read-Only Memory), PROM (Programmable Read-Only Memory) , An optical disc, and the like. Programs stored in the memory 4010 may be divided into a plurality of modules according to their functions.

The processor 4020 typically controls the overall operation of the server 4000. For example, the processor 4020 can control components included in the server 4000 by executing a program stored in the memory 4010. [ The processor 4020 may be comprised of a plurality of processors, for example, one or more central processing units (CPUs), one or more graphics processing units (GPUs) have.

Processor 4020 may be configured to execute instructions stored in memory 4010 to cause server 4000 to perform various operations in accordance with various embodiments of the present disclosure.

The communication interface 4030 may be an electronic circuit designed to conform to a predetermined standard so that the server 4000 can communicate with other devices.

The communication interface 4030 includes a Bluetooth communication interface, a Bluetooth low energy (BLE) communication interface, a near field communication interface, a wireless fidelity (WIFI) communication interface, a Zigbee communication interface, Association: IrDA) communication interface, a WFD (Wi-Fi Direct) communication interface, an UWB (ultra wideband) communication interface, an Ant + communication interface, a 3G communication interface, an LTE communication interface and a 5G communication interface.

Delivery of information in accordance with various embodiments of the present disclosure may be performed through communication interface 4030. [

11 is a block diagram of a client in accordance with one embodiment.

The client 2000 may include a memory 2010, a processor 2020, a communication interface 2030, a display 2040, and an input interface 2050 as shown in FIG. However, not all of the components shown in Fig. 11 are essential components of the client 2000. Fig. The client 2000 can be implemented by more or fewer components than the components shown in Fig.

The description of the memory 2010, the processor 2020 and the communication interface 2030 of the client 2000 includes reference to the memory 4010, the processor 4020, and the communication interface 4030 of the server 4000 described above can do.

Memory 2010 may store instructions that enable client 2000 to perform various operations in accordance with embodiments of the present disclosure. In one embodiment, the memory 2010 may store the game and data related thereto.

Processor 2020 may be configured to execute instructions stored in memory 2010 so that client 2000 may perform various operations in accordance with various embodiments of the present disclosure. In one embodiment, the processor 2020 may execute a game stored in the memory 2010, or may retrieve data relating to the game.

Delivery of information in accordance with various embodiments of the present disclosure may be performed via communication interface 2030. [

The display 2040 is a component that visualizes the information processed by the processor 2020. The information displayed by the processor 2020 may be visualized via the display 2040. The display 2040 may be a liquid crystal display, a thin film transistor-liquid crystal display, an organic light-emitting diode, a flexible display, a three-dimensional display display, and electrophoretic display. If the display and the touchpad are layered to form a touch screen, the display may also function as an input interface 2050.

The input interface 2050 is a component designed to allow a user using the client 2000 and a user using the client 2000 to interact with each other. The input interface 2050 may include a key pad, a dome switch, a touch pad (contact type capacitance type, pressure type resistive film type, infrared ray detection type, surface ultrasonic wave conduction type, A piezo effect method, etc.), a jog wheel, and a jog switch.

The apparatus described above may be implemented as a hardware component, a software component, and / or a combination of hardware components and software components. For example, the apparatus and components described in the embodiments may be implemented within a computer system, such as, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable gate array (FPGA) , A programmable logic unit (PLU), a microprocessor, or any other device capable of executing and responding to instructions. The processing device may perform one or more software applications that are executed on an operating system (OS) and an operating system. The processing device may also access, store, manipulate, process, and generate data in response to execution of the software. For ease of understanding, the processing apparatus may be described as being used singly, but those skilled in the art will recognize that the processing apparatus may have a plurality of processing elements and / As shown in FIG. For example, the processing unit may comprise a plurality of processors or one processor and one controller. Other processing configurations are also possible, such as a parallel processor.

The software may include a computer program, code, instructions, or a combination of one or more of the foregoing, and may be configured to configure the processing device to operate as desired or to process it collectively or collectively Device can be commanded. The software and / or data may be in the form of any type of machine, component, physical device, virtual equipment, computer storage media, or device , Or may be permanently or temporarily embodied in a transmitted signal wave. The software may be distributed over a networked computer system and stored or executed in a distributed manner. The software and data may be stored on one or more computer readable recording media.

The method according to an embodiment may be implemented in the form of a program command that can be executed through various computer means and recorded in a computer-readable medium. The computer readable medium may include program instructions, data files, data structures, and the like, alone or in combination. Program instructions to be recorded on the medium may be those specially designed and constructed for the embodiments or may be available to those skilled in the art of computer software. Examples of computer-readable media include magnetic media such as hard disks, floppy disks and magnetic tape; optical media such as CD-ROMs and DVDs; magnetic media such as floppy disks; Magneto-optical media, and hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like. Examples of program instructions include machine language code such as those produced by a compiler, as well as high-level language code that can be executed by a computer using an interpreter or the like. The hardware devices described above may be configured to operate as one or more software modules to perform the operations of the embodiments, and vice versa.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed exemplary embodiments. For example, it is to be understood that the techniques described may be performed in a different order than the described methods, and / or that components of the described systems, structures, devices, circuits, Lt; / RTI > or equivalents, even if it is replaced or replaced.

Therefore, other implementations, other embodiments, and equivalents to the claims are also within the scope of the following claims.

Claims (20)

Detecting a connection (dicsonnection) of a client connected to the online platform;
Determining an abnormality of the disconnection;
And providing compensation to the client based on the abnormality of the disconnection. The method according to claim 1,
Wherein the abnormality of the disconnection is determined based on whether the disconnection has been unintentionally performed by the client. The method according to claim 1,
Further comprising receiving log information about the disconnection from the client,
Wherein the abnormality of the disconnection is determined based on the log information. The method according to claim 1,
Further comprising providing link information for reconnecting to the on-line platform to the client,
Wherein the compensation is provided to the client when the client reconnects to the online platform via the link information. The method according to claim 1,
Wherein the abnormality of the disconnection includes an extent of the abnormality. 6. The method of claim 5,
And determining the degree of compensation based on the degree of the abnormality. The method according to claim 1,
Wherein the disconnection is detected while an application from the online platform is installed in the client,
And the application is aborted by the disconnect. 8. The method of claim 7,
Wherein the abnormality of the disconnection is determined based on an installation progress ratio of the application. 9. The method of claim 8,
Wherein the abnormality of the disconnection includes an extent of the abnormality,
Wherein the degree of the abnormality is proportional to the installation progress ratio of the application. The method according to claim 1,
Wherein the online platform comprises an online game. 11. The method of claim 10,
Wherein the abnormality of the disconnection is determined based on the connection time at which the client is connected to the online game. 11. The method of claim 10,
Wherein the abnormality of the disconnection includes an extent of the abnormality,
Wherein the degree of the abnormality is proportional to the connection time at which the client is connected to the online game. The method according to claim 1,
Wherein the abnormality of the disconnection is determined based on a playing context of the client in the online game. 14. The method of claim 13,
Wherein the compensation is provided based on the progress context. 14. The method of claim 13,
Wherein the progress context of the client includes an interaction with another client or non-player character (NPC) in the online game. 16. The method according to any one of claims 1 to 15,
A computer program stored on a medium in combination with hardware for executing the method. A memory for storing instructions; And
And at least one processor configured to execute the instructions, the processor executing the instructions to:
(Dicsonnection) of the client connected to the online platform is detected,
Determining an abnormality of the disconnection,
And to provide compensation to the client based on the abnormality of the disconnection. Accessing an online platform;
Transmitting log information to a server based on a disconnection from the online platform; And
And receiving compensation information from the server based on an abnormality of the disconnect. 19. The method of claim 18,
A computer program stored on a medium in combination with hardware for executing the method. A memory for storing instructions; And
And at least one processor configured to execute the instructions, the processor executing the instructions to:
Connect to the online platform,
Transmits log information to a server based on a disconnection from the online platform,
And receive compensation information from the server based on an abnormality of the disconnect.

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