KR20180085941A - Apparatus and method for managing restaurant reservation, and computer readable recording medium - Google Patents

Abstract

Provided is a device to manage a restaurant reservation associated with a portable terminal of a user. The device includes: a restaurant information storage part formed to store restaurant reservation information including the location of a restaurant and a reservation time for a restaurant reservation; a location information receiving part formed to confirm a current location of the portable terminal at a predetermined time related with the reservation time; and a notification information generating part providing notification information about the restaurant reservation at a predetermined time. The notification information includes at least one between information about the distance between the current location and the location of the restaurant and a route from the current location to the location of the restaurant.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an apparatus and method for managing reservations,

The present invention relates to an apparatus and method for managing restaurant reservation bills, and more particularly, relates to a method and apparatus for managing restaurant reservation bills based on the location of a portable terminal of a restaurant reservationer and related information on whether a restaurant reservationer visits a restaurant at a reserved time The present invention relates to a restaurant reservation management apparatus and method, and the like.

Recently, opportunities for eating out have been increasing due to changes in lifestyle patterns and TV broadcasts. There are cases in which the discomfort of preparation for a meal at home is solved, and there are various situations such as finding a restaurant for the purpose of making friendship with a family member or an acquaintance. In addition, I often stop by the restaurant for meals, so I often make reservations for meals at restaurants beforehand.

However, busy modern people often forget to book a restaurant ahead of time, or imminent booking time, or after booking time, remember the reservation too far from the restaurant and visit the restaurant at the scheduled time I can not. In addition, we have reserved a restaurant but may not be able to visit the restaurant at the scheduled time due to multiple reasons. In such a case, the reservationer may have a problem that misses the opportunity of the meal that he / she has already reserved, and the restaurant may leave the reserved place empty, resulting in a loss of sales.

If a restaurant reservation is made, the restaurant can consider sending a text message directly to the booking person immediately after booking. However, even if such a text message is received, in a busy life, people sometimes forget to receive the text message, and there is still a concern that the location of the restaurant may be mistaken. There is a problem that can not guarantee enough time to visit.

You may think about how to call the reservator from the restaurant a few hours before the restaurant reservation time, but considering that most of the reservations are made at lunch or dinner, the restaurant must call so many places at once It is not efficient.

Furthermore, if the reservation person knows the reservation but does not visit the restaurant without canceling the reservation due to various personal circumstances, the simple alarm provided by the restaurant is not effective in preventing the reservation default.

Therefore, it is necessary to prevent the reservation user from missing the opportunity to use the restaurant previously reserved by providing the information about the restaurant location to the reservation person based on the present position of the reservation person at a predetermined meal reservation time. It is also required to provide a device that imminently arrives at a meal reservation time and provides useful traffic information that allows the reservationer to easily and quickly navigate from the current location to the restaurant so that the reservation person conveniently arrives at the restaurant or the like within a reasonable time.

In addition, since the position information of the reservation person is provided to the restaurant on the basis of the current position of the reservation person a certain time before the predetermined meal reservation time, it is possible to make a judgment as to whether the reservation person will keep the reservation time in the restaurant, You need to minimize it.

According to one aspect of the present invention, an apparatus is provided for managing a default of a restaurant reservation associated with a user's portable terminal. The apparatus of the present invention comprises: a restaurant information storage configured to store restaurant reservation information including a restaurant location and a reservation time for restaurant reservation; A position information receiving unit configured to check the current position of the portable terminal at a predetermined time related to the reservation time; And a reminder information generating unit for generating reminder information on the restaurant reservation at a predetermined time, the reminder information comprising at least one of information on the distance between the current position and the restaurant location and a route from the current location to the restaurant location And generating alert information when the distance between the current position and the restaurant location is equal to or greater than a predetermined value or searching for a route from the current location to the restaurant location to determine a shortest time from the current location to the restaurant location Calculating an estimated arrival time from the route, and generating warning information when the estimated arrival time is later than the reserved time.

According to an embodiment of the present invention, when the portable terminal of the user reaches the restaurant location, it receives the arrival fact and the arrival time information, and based on the arrival fact and the arrival time information, It is possible to classify the member as a customer.

According to an embodiment of the present invention, the user can receive the time and the payment amount information of the restaurant fare after using the restaurant following the restaurant reservation of the portable terminal, and calculate the restaurant stay time of the user based on the arrival time and the payment time Or statisticalizing the user's payment amount to determine the member's customer rating or determining the payment amount of the meal for the meal menu and calculating the staying time of the restaurant by menu .

According to an embodiment of the present invention, when the portable terminal of the user reaches the restaurant location, it receives the arrival fact and the arrival time information, and when the restaurant fee is paid after using the restaurant according to the restaurant reservation of the portable terminal And estimates the waiting time of the next customer who is currently waiting by calculating the user's staying time on the basis of the arrival time information and the payment time information.

According to an embodiment of the present invention, after the warning information is transmitted to the reserving terminal, if the reservation terminal does not arrive at the restaurant location within a predetermined time from the reservation time, the reservation terminal is notified of the bankruptcy of the reservation, Or a reservation bureau notification and a reservation cancellation can be made and the reservation bureau fee can be paid through the reservation terminal.

According to one embodiment of the present invention, the information about the distance between the current location and the restaurant location may include information indicating whether the current location is in an area outside the predetermined radius range from the restaurant location.

According to one embodiment of the present invention, the restaurant reserving bureau management apparatus further comprises a user selection receiver configured to receive the control input-control input from the user, including the transportation vehicle information to be used to move to a predetermined time and restaurant location, Further comprising:

The reminder information generator may further be configured to receive real-time traffic information, and the route from the current location to the restaurant location may be a shortest time path from the current location to the restaurant location, .

According to an embodiment of the present invention, the restaurant reservation management apparatus further includes a navigation route guidance providing unit for receiving real-time traffic information and providing navigation route guidance from a predetermined time to a restaurant location based on real-time traffic information .

According to an embodiment of the present invention, the restaurant reservation sub-manager is included in the portable terminal, and the restaurant reservation information is received from the external server by wireless communication, or the restaurant reservation sub-manager also transmits the restaurant reservation information to the reservation management server .

According to another aspect of the present invention, there is provided a method for managing restaurant reservations associated with a portable terminal of a user. The method of managing a restaurant reserving bills of the present invention includes the steps of: storing restaurant reservation information including a restaurant location and a reservation time for restaurant reservation; Receiving a current location of the portable terminal at a predetermined time associated with the reservation time; And providing the reminder information about the restaurant reservation at a predetermined time, the reminder information including at least one of information about the distance between the current location and the restaurant location and a route from the current location to the restaurant location, Generating warning information when the distance between the current position and the restaurant location is equal to or greater than a predetermined value or searching for a route from the current location to the restaurant location to arrive from the shortest time path from the current location to the restaurant location, And generates warning information when the estimated arrival time is later than the reserved time.

According to another aspect of the present invention, there is provided a computer-readable storage medium having stored thereon one or more instructions. One or more instructions stored on the computer readable storage medium of the present invention cause the method of managing the restaurant reservations to be performed when executed by a computer.

By approaching the predetermined restaurant reservation time (the time that the restaurant has promised to arrive) and providing the information about the restaurant location to the reservation person based on the current position of the reservation person, it is possible to forget the restaurant reservation Do not throw away or mistake the location of a restaurant so you do not miss out on dining opportunities. It is also imminent for the meal reservation time to provide useful traffic information that allows the booking person to quickly and quickly navigate to the restaurant location from the current location, thereby helping the booking person conveniently arrive at the restaurant or the like within a reasonable amount of time.

In addition, since the position information of the reservation person is provided to the restaurant on the basis of the current position of the reservation person a certain time before the predetermined meal reservation time, it is possible to make a judgment as to whether the reservation person will keep the reservation time in the restaurant, .

1A is a view schematically showing a configuration of a reservation guidance system according to an embodiment of the present invention.
FIG. 1B is a diagram schematically illustrating the configuration of the reservation guide system 100, according to an embodiment of the present invention.
Fig. 2 is a view schematically showing an exemplary configuration of the reservation management server 106 of Fig.
Fig. 3 is a view schematically showing an exemplary configuration of the subscriber terminal 102 of Fig.
4A is a schematic operational flow diagram illustrating operation of the subscriber terminal 102 in accordance with one embodiment of the present invention.
FIG. 4B is a schematic operational flow diagram illustrating the operation of the subscriber terminal 102 in accordance with one embodiment of the present invention, where there are some additional operations in FIG. 4A.
FIG. 5 is a schematic operational flowchart showing the operation of the subscriber terminal 102 according to another embodiment of the present invention.
FIG. 6A is a schematic operation flowchart showing the operation of the reservation management server 106 according to an embodiment of the present invention.
FIG. 6B is a schematic operational flowchart showing the operation of the reservation management server 106 according to an embodiment of the present invention, in which some additional operations exist in FIG. 6A.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. Hereinafter, when it is determined that there is a possibility that the gist of the present invention may be unnecessarily blurred, a detailed description of known functions and configurations will be omitted. In addition, it should be understood that the following description is only an embodiment of the present invention, and the present invention is not limited thereto.

The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the present invention. For example, an element expressed in singular < Desc / Clms Page number 5 > terms should be understood as including a plurality of elements unless the context clearly dictates a singular value. In addition, in the specification of the present invention, it is to be understood that terms such as "include" or "have" are intended to specify the presence of stated features, integers, steps, operations, components, It is not intended that the use of the term exclude the presence or addition of one or more other features, numbers, steps, operations, components, parts, or combinations thereof.

As used herein, the term " block " or " part " means a functional part that performs at least one function or operation, and may be implemented in hardware or software or a combination of hardware and software. Also, a plurality of 'blocks' or 'sub-units' may be embodied in at least one processor integrated with at least one software module, except for 'blocks' or 'sub-units' that need to be implemented in specific hardware . As used herein, the terms 'reserved' and 'reserved-terminal' are used to refer to a person who is actually planning a meal reservation and a terminal thereof, You should know.

In addition, all terms used herein, including technical or scientific terms, unless otherwise defined, have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Commonly used predefined terms are to be interpreted as having a meaning consistent with the contextual meaning of the related art and are not to be construed as being excessively limited or extended unless explicitly defined otherwise in the specification of the present invention You should know.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1A schematically shows the configuration of a reservation guide system 100 according to an embodiment of the present invention. The reservation guide system 100 includes a reservationer terminal 102, a communication network 104, a reservation management server 106, and a traffic management server 108. [

According to one embodiment of the present invention, the subscriber terminal 102 may be various portable communication terminals possessed by a subscriber, for example, a smart phone, a tablet PC, and various other handheld communication devices. According to an embodiment of the present invention, the subscriber terminal 102 can communicate with the reservation management server 106 and the traffic management server 108 via the communication network 104 and transmit and receive necessary information. According to one embodiment of the present invention, the subscriber terminal 102 can access the reservation management server 106 through the communication network 104 to retrieve restaurant information, and proceed with a reservation procedure for a restaurant that wants to eat. In accordance with one embodiment of the present invention, the subscriber terminal 102 may communicate with, for example, the reservation management server 106 to receive information about restaurant reservations and store the received information.

According to an embodiment of the present invention, the subscriber terminal 102 can receive the current location information of the terminal through satellite communication or various radio wave communication. According to an instruction from the reservation management server 106, the reservationer terminal 102 transmits the current position information of the corresponding reservationer terminal 102 to the reservation management server 106 at a predetermined time, according to an embodiment of the present invention, . According to an embodiment of the present invention, the subscriber terminal 102 may communicate with the traffic management server 108 to receive information on real-time traffic conditions. In accordance with one embodiment of the present invention, the reserving terminal 102 is configured to determine, based on the stored restaurant reservation information, the location information of the terminal, and / or the traffic situation information received from the traffic management server 108, A distance between the current location and the restaurant, or a route from the current location to the restaurant, and provide the information to the user in advance of the restaurant reservation time. Alternatively, in accordance with another embodiment of the present invention, the reservationer terminal 102 may receive a reservation from the reservation management server 106 from the current position of the corresponding reservationer terminal 102, And may provide the received information to the user in advance of the reservation time (i.e., the time of promise to arrive at the restaurant).

According to one embodiment of the present invention, the communication network 104 may be any communication network, for example, a TCP / IP communication network. According to an embodiment of the present invention, the communication network 104 may include, for example, a WiFi network, a LAN network, a WAN network, and the Internet network, but the present invention is not limited thereto.

The reservation management server 106 may be a reservation system used only for a specific restaurant or a reservation management server 106 of a reservation system having information of a plurality of restaurants, Lt; / RTI >

According to an embodiment of the present invention, the reservation management server 104 may be connected to each of the restaurant servers (not shown) via the communication network 104, if it is assumed that the reservation system has information of a plurality of restaurants Not shown) and can transmit and receive information on various restaurants, meals, and the like. Alternatively, even if the reservation system is for a plurality of restaurants, a server of each restaurant may not exist. In this case, if the data provided by each restaurant is stored in the reservation management server 102, 106 will be able to make reservations for multiple restaurants.

According to an embodiment of the present invention, the reservation management server 106 also communicates with the reservation terminal 102 or the like requesting a restaurant search and / or reservation through the communication network 104 and stores various restaurant information, (Menu information, price information) and the like to the booking terminal 102 or the like while making a reservation with respect to the restaurant selected with the reservation terminal 102 or the like.

Although it has been described herein that the subscriber terminal 102 is used for restaurant reservation through the reservation management server 106, it should be noted that the present invention is not limited thereto. According to another embodiment of the present invention, the reservation management server 106 may communicate with another user terminal other than the reservationer terminal 102, for example, via communication with another PC or another mobile device (not shown) , It may be possible to proceed with a restaurant reservation procedure for a holder of the reservationer terminal 102 (e.g., when a child reserves a restaurant for a parent who is a holder of a reservation terminal via a PC). That is, the reservation is not always required to be made through the reservation terminal 102, but a process after the reservation moment (such as receiving a reservation confirmation message or receiving a notification that a predetermined time has passed) ).

According to one embodiment of the present invention, after the restaurant reservation is completed, the reservation management server 106 can transmit the completed restaurant reservation information to the reservationer terminal 102 via the communication network 104. [ According to another embodiment of the present invention, after the restaurant reservation is completed, the reservation management server 106 stores the completed restaurant reservation information (including the identification number such as the telephone number of the reservation terminal 102) It may transmit a command to the corresponding reservationer terminal 102 to request the location information of the reservationer terminal 102 at a predetermined time before the reservation time. According to the embodiment of the present invention, the reservation management server 106 receives the current location information of the corresponding reservation subscriber terminal 102 from the reservation subscriber terminal 102 and, based on the received location information, The distance between the current location of the restaurant and the restaurant, or the route from the current location to the restaurant, and transmits the information to the reserver terminal 102.

The traffic information server 108 may be a server for collecting and managing various kinds of road traffic information (for example, road congestion status, toll fee information, and public traffic status information) including real time information on road traffic. The traffic information server 108 may be a server for collecting, updating, and managing dynamic traffic information such as traffic progress of the current road as well as static traffic information such as a subway line or road network information.

FIG. 1B is a diagram schematically illustrating the configuration of the reservation guide system 100, according to an embodiment of the present invention. The reservation guidance system 100 includes a reservation terminal 102, a restaurant terminal and / or a server 101, a communication network 104, a reservation management server 106, and a traffic management server 108 .

1A shows a case where a reservation terminal 102 connects to a reservation management server 106 that reserves a restaurant through a communication network 104 such as the Internet and makes a reservation. The reservation management server 106 described with reference to FIG. 1A may be a reservation system for a specific restaurant or a reservation system for a plurality of restaurants (that is, a reservation person searches for information on a plurality of restaurants through the reservation system , If you can choose a restaurant).

However, unlike reservations for performances, there are cases where reservations are made via the Internet, unlike reservations for performances, but when talking to a restaurant through a phone call and setting a reservation date and time, The present invention is not limited to the situation described above with reference to FIG. 1A (that is, when a reservation is made by directly connecting to the reservation management server 106 and directly reserving the reservation), a restaurant to be reserved by the reservation person is selected, And the restaurant side may access the reservation management server 106 separately and enter reservation related information into the reservation management server 106 or transmit the reservation related information. This situation is shown in FIG. 1B, which will be described below.

1B further shows a terminal on the restaurant side and / or a server 101 and is connected to the restaurant terminal and / or the server 101 via a telephone call (indicated by a dotted line) on the reservationer terminal 102 side When reserving the date, time, and the like to eat, it is also possible to input information such as restaurant information, reservation date, reservation time, and the like to the reservation management server 106 via the communication network 104 from the restaurant terminal and / It is possible.

The terminal is referred to as a restaurant-side terminal and / or the server 101, but this may be a single device or a plurality of devices. For example, (i) the reservationer terminal 102 calls the restaurant terminal and / or the server 101 to make a telephone call reservation, (ii) the reservationer terminal 102 receives a call from the restaurant- (Iii) the reservationer terminal 102 connects to the restaurant-side terminal and / or the server 101 via the communication network 104, which may be, for example, the Internet, and makes a reservation It is possible. Then, the restaurant-side terminal and / or the server 101 can transmit the information to the reservation management server 106. [

Of course, even in this case, the reservation terminal 102 does not necessarily have to make a reservation directly, but connects to the restaurant-side terminal and / or the server 101 via another telephone, another smart device, or another PC, Later, the subscriber terminal 102 may be used only as a follow-up contact.

The embodiment shown in FIG. 1B is not arranged in FIG. 1A but may be viewed as being included in the illustration of FIG. 1A.

1B, the communication network 104 may be a TCP / IP communication network as described above. For example, a WiFi network, a LAN network, a WAN network, and the Internet network, but the present invention is not limited thereto.

In FIG. 1B, the subscriber terminal 102, the restaurant-side terminal and / or the server 101 are connected by a dotted line, which means that they can be connected through a voice communication network. However, it does not necessarily mean that the subscriber terminal 102 and the restaurant-side terminal and / or the server 101 are connected by voice communication network, but may be connected through a data communication network (e.g., communication network 104) It means that there is a possibility. In addition, as described above, the reservationer terminal 102 does not necessarily have to directly make a reservation, but makes a reservation to the restaurant floor terminal and / or the server 101 in another telephone, a PC or a smart device, It is needless to say that the terminal 102 can be designated.

FIG. 2 is a view schematically showing an exemplary configuration of the reservation management server 106 of FIGS. 1A and 1B. The reservation management server 106 may include a restaurant information database 202, a reservation processing / management unit 204, a reservation information database 206, and a communication unit 208. [

According to one embodiment of the present invention, the restaurant information database 202 may store information on various restaurants. According to one embodiment of the present invention, the reservation management server 106 is connected to the servers of each restaurant (not specifically shown in Fig. 1A) via the communication unit 208 via the communication network 104 of Fig. 1A or 1B And only one is shown as an example in Fig. 1B), and can receive information about each restaurant. Restaurant information (also referred to as restaurant information or restaurant information) may include the restaurant name, location, features, menu, price of the menu, and the like. The received restaurant information may be stored in the restaurant information database 202.

The reservation processing / management unit 204 can communicate with the reservationer terminal desired to proceed with reservation through the communication unit 208 via the communication network 104 of FIG. 1A or 1B. According to the embodiment of the present invention, the reservation processing / management unit 204 can provide various restaurant-related information stored in the restaurant information database 202 to the corresponding reservation-agent terminal in response to a request from the reservation- The user can proceed with the reservation procedure according to the selection of the user. According to one embodiment of the present invention, the reservation processing / management unit 204 may also store information about the reservation in the reservation information database 206 when the reservation of the restaurant is completed. According to the embodiment of the present invention, after the reservation of the restaurant is completed, the reservation processing / management unit 204 can transmit the information about the reservation to the reservationer terminal 102 at the choice of the reservation person. According to an embodiment of the present invention, the reservation processing / management unit 204 stores the position of the reservationer terminal 102 to the reservationer terminal 102 at a predetermined time before the reservation time (that is, It is possible to transmit an instruction to request information. According to an embodiment of the present invention, the reservation processing / management unit 204 receives the position information of the corresponding reservationer terminal 102 from the information reservation terminal 102 and stores the received position information and information The information on the route to the restaurant from the current position and the distance between the current position of the corresponding reservationer terminal 102 and the restaurant and transmits the generated information to the reservationer terminal 102. [ According to one embodiment of the present invention, the reservation processing / management unit 204 stores, at a predetermined time, information on the distance between the current position of the corresponding reservationer terminal 102 and the restaurant location and a route from the current location to the restaurant location To calculate the estimated arrival time from the shortest time path from the current location to the restaurant location, and to generate the warning information when the estimated arrival time exceeds the reservation time.

According to one embodiment of the present invention, the reservation information database 206 may store information about each restaurant reservation completed by the reservation processing / management unit 204. [ The information on each restaurant reservation may include information such as the identification number (telephone number, etc.) of the reservation terminal, the name of the reservation person, the name of the reservation restaurant, the restaurant location, reservation time, reservation seat,

FIG. 3 is a diagram schematically illustrating an exemplary configuration of the subscriber terminal 102 of FIG. 1A or 1B. The reservationer terminal 102 includes a reservation information storage unit 302, a wireless communication unit 304, a user selection reception unit 306, a location confirmation unit 308, a reminder unit 310, And a path guide provisioning unit 312.

According to an embodiment of the present invention, the reservation information storage unit 302 may store information on restaurant reservation for the owner of the reservationer terminal 102 that has been reserved through the reservation management server 106. [ According to the embodiment of the present invention, when the restaurant reservation is completed on the reservation management server 104 or when the restaurant reservation time (that is, the time the reservation person appears in the restaurant) Information on the restaurant reservation can be transmitted from the reservation management server 106 to the reservationer terminal 102 via the communication network 104 on the basis of the information (for example, an identifier such as the telephone number of the reservationer terminal 102) have. According to an embodiment of the present invention, information on the restaurant reservation received from the reservation management server 106 may be automatically stored in the reservation information storage unit 302. [ According to an embodiment of the present invention, the reservation related information stored in the reservation information storage unit 302 may include information such as a name of a reservation person, a name of a reservation restaurant, a restaurant location, a reservation time, a reservation seat, have. According to another embodiment of the present invention, after the restaurant reservation is completed, the reservation person manually inputs the information on the restaurant reservation on the reservationer terminal 102 and the inputted information is stored in the reservation information storage unit 302 have.

The wireless communication unit 304 causes the scheduler terminal 102 to wirelessly communicate with the reservation management server 106 and the traffic management server 108 via the communication network 104 in Figures 1A and 1B according to a predetermined communication protocol can do. According to one embodiment of the present invention, the wireless communication unit 304 can transmit or receive necessary information to / from the reservation management server 106. [ According to one embodiment of the present invention, the wireless communication unit 304 can receive information on various restaurants from the reservation management server 106, and can transmit and receive information necessary for reserving the desired restaurant. According to the embodiment of the present invention, the wireless communication unit 304 can receive the reservation-related restaurant reservation information transmitted from the reservation management server 106 after reservation is completed on the reservation management server 106. [ According to the embodiment of the present invention, the wireless communication unit 304 can receive a request relating to the current position information of the reservationer terminal 102 from the reservation management server 106 at a predetermined time, To the reservation management server 106, the current position information of the server 102. According to an embodiment of the present invention, the wireless communication unit 304 can receive information about the distance from the current location to the restaurant or the route to the restaurant from the current location, etc., from the reservation management server 106. According to an embodiment of the present invention, the wireless communication unit 304 may receive information on a real-time traffic situation from the traffic management server 108 of FIG. 1A or 1B.

According to one embodiment of the present invention, the user selection receiving unit 306 can receive the control selection information from the user of the corresponding reservation subscriber terminal 102. [ According to an embodiment of the present invention, the user selection and reception unit 306 may receive, for example, a reference time to receive a reminder about the restaurant reservation stored in the reservationer terminal 102 from the user, (For example, whether to use the car or public transport), user selection regarding whether or not to receive navigation route guidance, and the like. According to another embodiment of the present invention, it should be noted that instead of separately receiving the above-described user control selection information, the reservationer terminal 102 may use any predetermined default control information.

According to an embodiment of the present invention, the location confirmation unit 308 can receive information on the current location of the corresponding subscriber terminal 102 through satellite communication or other types of radio-wave communication. According to an embodiment of the present invention, based on predetermined default information or user control selection information received from the user selection receiving unit 306 (e.g., reference time to receive a reminder about restaurant reservation) 308 can receive and confirm the current location information of the corresponding reserving terminal 102 at a predetermined reference time (for example, three hours before, one hour before, or fifteen minutes before the reservation time). According to another embodiment of the present invention, in response to receiving a request from the reservation management server 106, the location confirmation unit 308 can receive and confirm the current location information of the corresponding reservation subscriber terminal 102. According to an embodiment of the present invention, the location confirmation unit 308 can continuously track the current location of the reservationer terminal 102 from a predetermined reference time.

According to an embodiment of the present invention, the reminder unit 310 receives information on the current position of the reservationer terminal 102 from the position check unit 308, Information can be generated. According to another embodiment of the present invention, the reminder provider 310 can receive notification information from the reservation management server 106 in advance. According to an embodiment of the present invention, the reminder unit 310 transmits the generated or received reminder information to the output unit of the subscriber terminal 102 (not specifically shown, but to various outputs including a display, a lamp, a speaker, Devices, and the like). According to one embodiment of the present invention, the reminder information may include information on the relationship between the current position of the verified reservator terminal 102 and the location of the reserved restaurant.

More specifically, according to one embodiment of the present invention, the reminder information is information indicating that the current position of the corresponding subscriber terminal 102 is within a predetermined restaurant zone (for example, a predetermined radius Area) of the image data. For example, according to an embodiment of the present invention, the reminder unit 310 may determine that the location confirmed about the reservationer terminal 102 at 15 minutes before the reservation time is outside the 15-km radius from the restaurant And in such a case, provide reminder information including warning information indicating that the current position of the reservationer terminal 102 is in an area far from the restaurant. According to one embodiment of the present invention, the reminder information may include, for example, information indicating a distance from the current position of the corresponding reservationer terminal 102 to the position of the restaurant reserved in a predetermined reference time. According to one embodiment of the present invention, the reminder information includes information on the current location, information on the real-time traffic status received from the traffic management server 108, control input (e.g., (For example, what is the transportation medium selected by the user), and the location of the restaurant stored in the reservation information storage 302, etc., and the appropriate route information from the current location to the restaurant . According to an embodiment of the present invention, the reminder information may include a plurality of route information from the current location to the restaurant location.

According to an embodiment of the present invention, the reminder unit 310 may include map data, and the reminder information may be provided on the basis of the map data. The reminder information provided by the reminder provider 310 may include warning information. An example of the warning information has been described above, but the form of the warning information is not limited thereto. For example, at a predetermined time, information on the distance between the current position of the corresponding reservationer terminal 102 and the restaurant location and the route from the current location to the restaurant location are searched to determine the route from the shortest time route from the current location to the restaurant location The estimated arrival time can be calculated, and warning information can be generated when the estimated arrival time exceeds the reservation time.

If the reservation information does not arrive within a predetermined period of time from the reservation time even though the reservation information has been transmitted to the reservation terminal 102 (for example, if the reservation person does not appear in the restaurant until 6:30 pm, It is also possible to notify the reservationer terminal 102 of the bankruptcy of the reservation and cancel the reservation. Of course, in this case, it will be necessary to take measures such as seeking consent at the time of booking in consideration of the rebound or predictability of the reservation person. For the sake of the effectiveness of the measure, in the case of the reservation bureau, the reservation bureau of the desired bureau may also be arranged to be paid through the booking terminal 102.

According to one embodiment of the present invention, the reminder information may include information such as the name of the restaurant where the reservation is made, the location of the restaurant, the reservation time, the reservation seat, the number of reservation persons, and the like.

According to an embodiment of the present invention, the navigation path guide providing unit 312 may receive information on the current position of the reservationer terminal 102 from the position checking unit 308. [ As described above, according to the embodiment of the present invention, the location confirmation unit 308 determines the location of the reservationer terminal 102 from a predetermined reference time (for example, a reference time to receive a reminder about the restaurant reservation selected by the user) The navigation path guide providing unit 312 can receive the information on the current position continuously tracked from the position identifying unit 308. [ According to an embodiment of the present invention, the navigation route guide providing unit 312 may include current location information received from the location confirmation unit 308, information on the real-time traffic status received from the traffic management server 108, Based on the location information of the restaurant stored in the information storage unit 302 or the like and searches and updates the appropriate route to the restaurant in real time and transmits it to the reservation terminal 102 through the output unit of the reservationer terminal 102 .

In the present embodiment, the reservationer terminal 102 has been described as including the navigation path guide providing unit 312, but the present invention is not limited thereto. According to another embodiment of the present invention, the subscriber terminal 102 may provide a real-time navigation path from the position of the subscriber terminal 102 to the location of the restaurant in cooperation with a separate navigation device.

4A is a schematic operational flow diagram illustrating operation of the subscriber terminal 102 in accordance with one embodiment of the present invention.

First, at step 402, the subscriber terminal 102 can receive restaurant reservation information that has been reserved for the holder of the subscriber terminal 102 and store the received information. According to one embodiment of the present invention, such restaurant reservation information may be automatically received from the reservation management server 104 via wireless communication, for example. According to another embodiment of the present invention, the restaurant reservation information can be received and stored by the user's manual input on the reservationer terminal 102. [

At step 404, the subscriber terminal 102 may receive input of control selection information from the user. The user control selection information may include user preferences regarding, for example, the time to receive reminder information regarding restaurant reservations, which transportation medium is going to the restaurant, and the like.

At step 406, the subscriber terminal 102 determines whether it is a reference time to receive the reminder (e.g., 15 minutes before the reservation time), based on the user control input received at step 404. If it is determined in step 406 that the reference time has come, the procedure proceeds to step 408, where the reservation terminal 102 can confirm the current position of the corresponding reservation terminal 102. [

Then, at step 410, the reservationer terminal 102 may provide information such as restaurant name, location, reservation time, reservation seat, number of reservation persons, etc. of the restaurant reserved. In step 412, the subscriber terminal 102 compares the current location of the subscriber terminal 102 with the stored restaurant location information to determine whether the current location is located outside the restaurant zone (e.g., an area within 15 km radius from the restaurant location) Or not. If it is determined in step 412 that the current location of the subscriber terminal 102 is outside the restaurant zone, the procedure proceeds to step 414 to provide alert information regarding the current location of the subscriber terminal 102 .

Then, at step 416, the subscriber terminal 102 can receive real-time traffic information and determine the received real-time traffic information, what the selected transportation medium is, and the information stored in the reservation information storage 302 Based on the stored restaurant location information, the shortest time path from the current location to the restaurant location can be searched. Then, at step 418, the subscriber terminal 102 may provide the shortest time path searched through the output.

FIG. 4B is a schematic operational flow diagram illustrating the operation of the subscriber terminal 102 in accordance with one embodiment of the present invention, where there are some additional operations in FIG. 4A.

In step 418 of Figure 4A, the subscriber terminal 102 has provided the shortest time path searched through the output. Here, the reservation system may be shut down as a whole, but it is also possible to perform additional operations in terms of customer management, which is shown in FIG.

However, since steps 420 and 422 described below are for grasping the behavior pattern of the customer, it is preferable to perform the procedure such as seeking agreement with the member in advance.

In step 420, when the reservation person arrives at the restaurant (that is, when the reservation person terminal 102 recognizes that the current location is the restaurant), the arrival time may be transmitted to the reservation management server 106 side. According to this configuration, the restaurant side can know whether or not the reservation person has kept the reservation time, and can obtain statistical data on the reservation person's compliance with the reservation time. That is, if a certain reservationer used the restaurant A 10 times, 9 times the reservation time, and 1 the time 30 minutes later, it is used as the statistical data to calculate the rating of the reservation person. And so on. That is, based on the arrival fact and the arrival time information, whether or not the user observes the reservation time is statistically determined to make the member customer rating. Statistically judging means that it is judged that a specific user makes a decision on a restaurant reservation over a plurality of times.

In addition, in step 422, it is determined whether or not the reservationer terminal 102 is staying in the restaurant (i.e., using the information of the position determiner 308 of the reservationer terminal 102) And transmits the measured time to the reservation management server 106. [ Based on this, it is possible to statistically process the time during which the booker stays in the restaurant. This statistical processing can be done by members, and it can be done by menu. In other words, this member will have a statistical tendency to stay for about 2 hours, or a person who orders this menu tends to eat for about an hour. Of course, statistics on the time of stay can be made by individual statistics alone (that is, statistics on the stay time of this member regardless of menu), and statistics by menu alone (that is, And statisticalize the staying time of this member when a specific member orders a specific menu). [0156] In this case,

In step 422, when the reservation customer makes payment after the meal, information on the total payment amount may be transmitted to the reservation management server 106 together. Based on this, it may be possible to consider a method of increasing the membership level if the predetermined number of meeting members (member) exceeds a predetermined amount or a cumulative fixed amount, or a predetermined amount or more is paid for a predetermined period.

Based on the above-described member information, it is also possible to manage the restaurant start time. For example, it is assumed that a member B has a tendency to stay for about 1 hour, a member B has a tendency to stay for about 1 hour if he / she gives a C menu, If you have a B-member in the dining room with all of the dining rooms seated, you will be able to calculate the expected wait time relatively accurately for other waiting customers. Of course, in order to increase the accuracy, it would be desirable if a large number of customers are able to know the estimated meal time like the example B member.

4b, the reservation management server 106 (or a separate additional server, which will be described later with reference to FIG. 4b) Upon reaching the restaurant location, it receives the arrival fact and arrival time information.

The reservation management server 106 receives the payment time and payment amount information of the restaurant fee after using the restaurant according to the restaurant reservation of the user of the reservationer terminal 102. [

The reservation management server 106 can classify the customer into the customer by statistically determining whether or not the user is in compliance with the reservation time based on the arrival fact and the arrival time information

The reservation management server 106 can calculate and statistically calculate the restaurant stay time of the user based on the arrival time and the payment time.

The reservation management server 106 can grasp which meal menu the payment is based on, and can calculate and store the restaurant stay time for each menu.

The reservation management server 106 receives the information on the time when the restaurant fee is paid after using the restaurant based on the restaurant reservation of the portable terminal of the user and calculates the restaurant stay time of the user based on the arrival time and the payment time The estimated waiting time of the next waiting customer can be calculated.

4A and 4B show briefly the steps 420 and 422. The steps will be described in more detail as follows: (a) When the portable terminal (102) of the user (member) Receiving the arrival fact and the arrival time information; (b) receiving the payment time information and the payment amount information of the restaurant after using the restaurant based on the restaurant reservation of the portable terminal of the user; (c) statistically judging whether or not the user observes the reservation time based on the arrival date and arrival time information to classify the member customer, and statistically charging the user's payment amount to make a member customer rating; (d) calculating and statizing the user's stay time based on the arrival time and the payment time; And (e) calculating the amount of the settlement amount for the meal menu, and calculating the statistical time of the restaurant by each menu, and (a) through (e). That is, these steps (a) to (e) may be considered as concrete examples of what is schematically shown in step 420 and step 422 in FIG. 4B.

As long as there is no problem with the posterior relationship, the order of steps (a) to (e) above may be changed. For example, considering the flow of time, the step (a) may not follow the step (b), but it is possible to change the order of the other possible ones in nature, such as the order change between the steps (c) it can be easily understood that the step (c) can be changed between the steps (a) and (b).

FIG. 5 is a schematic operational flowchart showing the operation of the subscriber terminal 102 according to another embodiment of the present invention.

At step 502, the subscriber terminal 102 may receive the restaurant reservation information that has been reserved for the holder of the subscriber terminal 102 and store the received information. According to one embodiment of the present invention, such restaurant reservation information may be automatically received from the reservation management server 104 via wireless communication, for example. According to another embodiment of the present invention, the restaurant reservation information can be received and stored by the user's manual input on the reservationer terminal 102. [

At step 504, the subscriber terminal 102 may receive an input of control selection information from the user. The user control selection information may include, for example, a time to receive a reminder about a restaurant reservation, a user selection as to whether or not to receive a navigation route guidance to a restaurant, a certain transportation medium (for example, whether to use a car or public transportation) User preferences regarding whether to receive route guidance, and the like.

In step 506, the scheduler terminal 102 determines based on the user control input received in step 504 whether or not it is the reference time to receive the reminder (for example, three hours before the reservation time). If it is determined in step 506 that the reference time is to be reminded, the procedure proceeds to step 508 where the reservationer terminal 102 checks the name of the restaurant, the restaurant location, the reservation time, Provide information such as the number of reserved people. Then, at step 510, the subscriber terminal 102 can confirm the current location of the corresponding subscriber terminal 102. [

Next, in step 512, the subscriber terminal 102 can receive real-time traffic information and can receive information on the received real-time traffic status, what the selected transportation medium is, and a reservation information storage unit 302 based on the restaurant location information stored in the storage unit 302. [ Then, at step 514, the subscriber terminal 102 may provide the shortest time path searched along with information about its distance through the output.

Then, at step 516, at step 504, a determination may be made whether the user has selected to receive navigation path guidance to the establishment. In step 516, if the user has selected to receive the navigation route guidance, the procedure continues until the corresponding reservationer terminal 102 reaches the restaurant location in step 518 and receives the real- The optimum route can be continuously searched and provided on the basis of the received information.

However, after step 518 of FIG. 5, operations such as steps 420 and 422 of FIG. 4B may be additionally performed, and the following member management may be performed together.

FIG. 6A is a schematic operation flowchart showing the operation of the reservation management server 106 according to an embodiment of the present invention. 4A, 4B, and 5, the reservationer terminal 102 itself stores the restaurant reservation information at the reservation completion step, and based on the stored restaurant reservation information, The shortest time path from the current position to the restaurant location is determined, or the like, in the present embodiment, the reservation management server 106 determines such a determination And so on.

First, at step 602, the reservation management server 106 can store the reservation information of the restaurant that has been reserved. The restaurant reservation information may include information on the restaurant location and an identifier such as a telephone number of the reservation terminal corresponding to the reservation. Then, in step 604, the reservation management server 106 transmits a predetermined reference time determined by a user selection in advance, for example, a predetermined reference time (for example, 15 minutes before the reservation time ). If it is determined in step 604 that the reference time has come, the procedure proceeds to step 606 and the reservation management server 106 transmits the reservation reservation request to the reservation terminal 102 The request signal for the current location of the < / RTI > Then, at step 608, the reservation management server 106 can receive the current location information of the corresponding reservation subscriber terminal 102 from the reservation subscriber terminal 102. [ In step 610, the reservation management server 106 compares the current location of the received reservationer terminal 102 with the stored restaurant location information, and if the current location is within a restaurant zone (e.g., an area within a radius of 15 km from the restaurant location) It is determined whether or not it is located outside. If it is determined in step 610 that the current location of the subscriber terminal 102 is outside the restaurant zone, the procedure proceeds to step 612 so that the reservation management server 106 determines whether the current location of the subscriber terminal 102 It is possible to transmit the warning information on the position to the corresponding reservation subscriber terminal 102.

6A, if the reservationer terminal 102 does not arrive at the restaurant location within a certain period of time after the reservation time even after the warning information is transmitted to the reservationer terminal (for example, The reservationer terminal 102 is notified of the default of the reservation and can cancel the reservation. Or the reservation bureau notification and the cancellation of the reservation, as well as the reservation bureau fee may be settled through the booking terminal 102.

However, these measures may be countered by the reservation person. Therefore, it may be applied only when the reservation is fully agreed upon at the time of reservation, or when the reservation is overdue for a predetermined number of times or more. It is necessary to prepare a variety of complementary measures.

FIG. 6B is a schematic operational flowchart showing the operation of the reservation management server 106 according to an embodiment of the present invention, in which some additional operations exist in FIG. 6A.

This is the same as steps 420 and 422 of FIG. 4B.

In step 612 of Fig. 6A, the reservation management server 106 gives a warning about the arrival delay to the reservationer terminal 102. [ Although the reservation system may be terminated as a whole here, it is also possible to perform additional operations in terms of customer management, which is shown in step 614 and below in FIG. 6B.

However, since steps 614 and 616 described below are for grasping a behavior pattern of a customer, it is more preferable to perform a procedure such as seeking agreement with a member in advance.

When the reservation arrives at the restaurant (that is, when the reserving terminal 102 recognizes that the current location is the restaurant) in step 614, the arrival time is transmitted to the reservation management server 106 side, May be configured to receive it. According to this configuration, the restaurant side can know whether or not the reservation person has kept the reservation time, and can obtain statistical data on the reservation person's compliance with the reservation time. That is, if a certain reservationer used the restaurant A 10 times, 9 times the reservation time, and 1 the time 30 minutes later, it is used as the statistical data to calculate the rating of the reservation person. And so on.

In addition, in step 616, based on the time the reservationer terminal 102 is staying in the restaurant (i.e., using the information of the location confirmation unit 308 of the reservationer terminal 102) And transmits it to the reservation management server 106. The reservation management server 106 can receive this information. Based on this, it is possible to statistically process the time during which the booker stays in the restaurant. This statistical processing can be done by members, and it can be done by menu. In other words, this member will have a statistical tendency to stay for about 2 hours, or a person who orders this menu tends to eat for about an hour.

In step 616, when the reservation customer makes payment after the meal, the information on the total payment amount is transmitted together with the reservation management server 106, and the reservation management server 106 may receive the information have. Based on this, it may be possible to consider a method of increasing the membership level if the predetermined number of meeting members (member) exceeds a predetermined amount or a cumulative fixed amount, or a predetermined amount or more is paid for a predetermined period.

Based on the above-described member information, it is also possible to manage the restaurant start time. For example, it is assumed that a member B has a tendency to stay for about 1 hour, a member B has a tendency to stay for about 1 hour if he / she gives a C menu, If you have a B-member in the dining room with all of the dining rooms seated, you will be able to calculate the expected wait time relatively accurately for other waiting customers. Of course, in order to increase the accuracy, it would be desirable if a large number of customers are able to know the estimated meal time like the example B member.

As one of ordinary skill in the art will appreciate, the invention is not to be limited to the examples described herein, but may be variously modified, rearranged and substituted without departing from the scope of the invention. For example, the various techniques described herein may be implemented in hardware or software, or a combination of hardware and software.

A computer program according to an embodiment of the present invention may be stored in a storage medium readable by a computer processor or the like such as a nonvolatile memory such as EPROM, EEPROM, flash memory device, a magnetic disk such as an internal hard disk and a removable disk, CDROM disks, and the like. Also, the program code (s) may be implemented in assembly language or machine language, and may be implemented in a form that is transmitted over electrical wiring or cabling, optical fiber, or any other form of transmission medium. And all changes and modifications that fall within the true spirit and scope of the present invention are intended to be embraced by the following claims.

101: Restaurant-side terminal and / or server
102:
104:
106: reservation management server
108: Traffic management server
202: Restaurant information database
204: reservation processing / management section
206: Reservation information database
207:

Claims (15)

A device capable of managing the default of a restaurant reservation, said restaurant reservation being associated with a user's portable terminal,
A restaurant information storage configured to store restaurant reservation information including a restaurant location and a reservation time for restaurant reservation;
A position information receiving unit configured to check a current position of the portable terminal at a predetermined time related to the reservation time; And
A reminder information generating unit for generating reminder information about the restaurant reservation at the predetermined time, the reminder information including information on a distance between the current position and the restaurant location, and information on a distance from the current location to the restaurant location And generating warning information when the distance between the current position and the restaurant location is equal to or greater than a predetermined value or searching for a route from the current location to the restaurant location, Calculating arrival estimated time from the shortest time path to the restaurant location and generating warning information when the estimated arrival time is later than the reservation time,
And a restaurant reservation management device. The method according to claim 1,
When the portable terminal of the user reaches the restaurant location, receives the arrival fact and the arrival time information,
And compares the arrival time and the arrival time information of the user with the reservation time to determine whether the reservation time is met. 3. The method of claim 2,
Receiving the payment time information and the payment amount information of the restaurant after the user uses the restaurant according to the restaurant reservation of the portable terminal,
The customer's restaurant stay time is calculated on the basis of the arrival time and the fare settlement time and is statisticalized or the member's customer rating is made by statisticalizing the user's fee payment amount, A restaurant reservation management device for calculating a restaurant stay time for each menu by statistically determining whether the menu is for a menu. The method according to claim 1,
When the portable terminal of the user reaches the restaurant location, receives the arrival fact and the arrival time information, and receives information on the time when the restaurant fee is paid after the restaurant of the user's portable terminal is reserved and,
And calculates an expected waiting time of a next customer currently waiting by calculating and statizing the restaurant stay time of the user based on the arrival time information and the payment time information. The method according to claim 1,
If the reservationer terminal does not arrive at the restaurant location within a predetermined time from the reservation time after the warning information is transmitted to the reservationer terminal,
And notifies the reservationer terminal of the bankruptcy of the reservation and cancels the reservation or makes the reservation bureau commission to be settled through the reservationer terminal together with the reservation bureau notification and the reservation cancellation. The method according to claim 1,
Wherein the information about the distance between the current location and the restaurant location includes information indicating whether the current location is outside the predetermined radius range from the restaurant location. The method according to claim 1,
Wherein the restaurant reservation bureau management apparatus further comprises a user selection receiver configured to receive a control input from a user, the control input including traffic medium information to be used to move to the predetermined time and the restaurant location,
The reminder information generating unit is further configured to receive real-time traffic information,
Wherein the path from the current location to the restaurant location is a shortest time path from the current location to the restaurant location based on the real time traffic information and the control input. The method according to claim 1,
The restaurant reservation bureau management apparatus receives real-time traffic information,
Further comprising a navigation route guidance providing unit for providing a navigation route guidance from the predetermined time to the restaurant location based on the real time traffic information. The method according to claim 1,
The restaurant reservation bureau management apparatus comprises:
Wherein the portable terminal is configured to receive the restaurant reservation information from an external server by wireless communication,
And the reservation information is included in the reservation management server where the restaurant reservation is made. A method of managing restaurant reservations associated with a portable terminal of a user,
Storing restaurant reservation information including a restaurant location and a reservation time for a restaurant reservation;
Receiving a current location of the portable terminal at a predetermined time associated with the reservation time; And
Generating reminder information about the restaurant reservation at the predetermined time, the reminder information comprising information about a distance between the current location and the restaurant location and a route from the current location to the restaurant location Wherein the warning information is generated when the distance between the current position and the restaurant location is equal to or greater than a predetermined value or the route from the current location to the restaurant location is searched to determine the distance from the current location to the restaurant location Calculates an estimated arrival time from the shortest time path, and generates warning information when the estimated arrival time is later than the reserved time,
The method comprising the steps of: 11. The method of claim 10,
When the portable terminal of the user reaches the restaurant location, receiving the arrival fact and the arrival time information;
Receiving the payment time information and the payment amount information of the restaurant after using the restaurant according to the restaurant reservation of the portable terminal of the user;
A step of statistically determining whether the user observes the reservation time based on the arrival fact and the arrival time information to perform a member customer rating and statisticalizing a rate of payment of the user to make a member customer rating;
Calculating and statizing the restaurant stay time of the user based on the arrival time and the payment time; And
Determining which meal menu the bill payment amount is for, calculating the restaurant stay time for each menu, and statistically
Further comprising the steps of: 11. The method of claim 10,
Wherein the information about the distance between the current location and the restaurant location includes information indicating whether the current location is in an area outside the predetermined radius range from the restaurant location. 11. The method of claim 10,
Receiving a control input from the user, the control input including traffic media information to be used to move to the predetermined time and the restaurant location; And
Further comprising receiving real-time traffic information,
Wherein the path from the current location to the restaurant location is a shortest time path from the current location to the restaurant location based on the real time traffic information and the control input. 11. The method of claim 10,
Receiving real-time traffic information; And
Further comprising providing navigation route guidance from the predetermined time to the restaurant location based on the real time traffic information. A computer-readable storage medium having stored thereon one or more instructions, wherein the one or more instructions, when executed by a computer, cause the method of any one of claims 10 to 14 to be performed.

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