KR20180024642A - Method for providing the business call control and system using the same - Google Patents

Abstract

The present invention provides a business call control method and a system thereof, which notify that the corresponding call is a business call to an incoming terminal when an arbitrary call user dials a business telephone number. In providing a business call service, the business call control method comprises: a business telephone number providing step; a business telephone number setting step; a business call service program installing step; an outgoing call processing step; or an incoming call processing step.

Description

TECHNICAL FIELD [0001] The present invention relates to a business telephone control method and system,

The present invention allows a business telephone number to be displayed on a called terminal as a calling number instead of a personal mobile telephone number of a calling mobile communication subscriber as well as a self mobile network communication subscriber when subscribing to a business telephone service And a method and system for notifying a called terminal of a call for a business call by dialing a business telephone number.

In recent years, as the supply of mobile phones has become saturated, the economically active population has mostly mobile phones, and communication services have shifted from conventional fixed telephones to mobile telephones. From the standpoint of an individual, since a personal mobile phone terminal is also used for business, there is a problem that a personal charge is paid for a communication charge, so that it is hesitant to make a business phone call and when a mobile phone number of a person is displayed on the terminal of the receiver As a result, there are inconveniences such as a 24-hour telephone call related to business, so there is a possibility of invasion of privacy, and even if a job is changed or a work department is changed, a telephone call related to the former workplace is inconvenient. Further, in the case of a company, for example, when a salesperson leaves the company, the customer is aware of the mobile phone number of the salesperson, which causes the customer to leave after pursuing the salesperson.

According to Patent No. 10-2007-0016475, which is a patent created in view of the above circumstances, when an individual makes a business call, a business telephone number is displayed as a calling number on a recipient's telephone, and in this case, And a system for managing a business telephone number to be charged to a third telephone number designated in advance.

However, this method and system is only possible within the network of the network to which the calling subscriber belongs. That is, there is a problem that this method and system can not be applied to a mobile phone terminal subscribed to another communication company.

Accordingly, the present invention has been made in view of the above circumstances, and it is an object of the present invention to provide a business telephone number, a business telephone number, a calling telephone number, And the system is provided with a business telephone control method and system for notifying a called terminal that the call is a business telephone when an arbitrary telephone user has dialed a business telephone number.

According to a first aspect of the present invention, there is provided a method for controlling a business telephone, the method comprising the steps of: allocating an individual's mobile telephone number to each of at least one or more business telephone numbers,

Providing a business telephone number providing at least one business telephone number to the customer,

A business telephone number setting step of setting a personal telephone number in correspondence with each of the business telephone numbers,

Installing a business telephone service program for installing a program for performing a business telephone service on a mobile terminal,

An outgoing call processing step of providing a calling party's business number as a calling number to a called terminal and generating billing information when a call is terminated after a recipient replies, when there is a business call from any mobile terminal subscribed to the business telephone service, or,

When an arbitrary telephone user dials a business number, not only the calling number but also a business number dialed by the caller is also provided to the called terminal so that the called terminal recognizes that the call is a business call, And a call processing step.

According to a second aspect of the present invention, there is provided a business telephone control system for assigning an individual's mobile telephone number to each of at least one business telephone number and providing a business telephone service on the basis of the assigned mobile telephone number In a control system,

A customer terminal for registering a personal telephone number for each of the business numbers,

A business number management server for providing a business number registration function for a customer terminal and controlling a business telephone service of a communication network based on the business number registered by the customer,

A program that is installed and executed in a mobile terminal subscribed to a business telephone service to allow a subscriber to make a business telephone call and to perform a business telephone incoming processing when an arbitrary telephone user has dialed a business telephone number,

When there is a business telephone call from a terminal subscribed to the business telephone service, the business telephone number provided to the business telephone number management server is provided as a call number to the called terminal, and when an arbitrary telephone user dials a business telephone number, And a communication network for providing the business number dialed by the caller as well as the calling number so that the called terminal recognizes that the call is a business call.

According to the present invention, an individual belonging to a third party carrier as well as an individual belonging to a third party carrier can also make and receive calls by dividing a business telephone and a personal telephone by using their own portable terminal. A business telephone service can be provided.

1 is a system overview diagram illustrating the overall configuration of a business telephone control system;
2 is a block diagram of a mobile telephone network showing a general configuration of a mobile telephone network;
FIG. 3 is a block diagram showing the configuration of the business number management server 2 functionally separated. FIG.
4 is a diagram showing a configuration example of customer data stored in the database 24 in FIG.
5 is a diagram showing a configuration example of a routing number table stored in the database 24 in Fig.
6 is a flowchart for explaining an example of a process of assigning a business number to an individual mobile phone number;
7 is a flowchart for explaining an example of a process of providing a business number as a calling number when a terminal subscribed to the business telephone service places a business telephone.
8 is a flowchart for explaining an example of a process of executing an incoming process for a call that dials a business number.

Embodiments of the present invention will now be described with reference to the accompanying drawings.

1 is a system overview diagram showing an overall configuration of a business telephone control system according to the present invention.

1, a business telephone control system according to the present invention includes a customer PC 1 as a client terminal for connecting a business telephone service to a business number management server 2 via a network 4, ; The customer is provided with a business telephone number management function through a website and controls the business telephone number to be provided as a calling number to the called terminal when the mobile terminal sends a business telephone and when a telephone number is dialed by an arbitrary telephone user A business number management server (2) for controlling the calling terminal to provide not only the calling number but also the business number dialed by the caller; And a mobile telephone network (3). Here, the term " customer " does not mean an individual of a mobile telephone subscriber but means a member who has purchased one or more business telephone numbers by joining a business telephone service, for example, an enterprise, a businessman, or a group having a plurality of members. The business number management server 2 and the telephone network 3 communicate with each other through a predetermined communication network 5. Here, the communication network 5 may include all communication means such as an IP network and X.25.

In the above configuration, the business number management server 2 communicates with the customer PC 1 online in order to provide various business telephone number management means to the customer through the Internet web site.

2 is a block diagram showing a general configuration of the mobile telephone network 3. As shown in Fig. An SMS (Subscriber Management System) 31 is a system for managing mobile terminal information such as registration, deletion, and information change of a mobile terminal. The HLR (Home Location Register) 32 stores the service information of the registered telephone subscribers from the subscriber management system 31 and stores the service information of each mobile communication switching center 33 The information is being stored. A mobile switching center (MSC) 33 performs an exchange function for mutually connecting the mobile terminals 35 to enable telephone conversation. A Base Station Subsystem (BSS) 34 plays a role of wirelessly coupling the mobile terminal 35 and the telephone network. A mobile station (MS) 35 is a mobile terminal carried by a subscriber, and a program used for origination and reception of a business telephone is executed in the mobile terminal.

3 is a block diagram showing the configuration of the business number management server 2 functionally separated.

3, the business number management server 2 includes a service control unit 21, an SMS interworking unit 22, a web matching unit 23, a database 24, an operator matching unit 25, 26 and a call control unit 27. [ Here, each element such as the service control unit 21, the SMS interworking unit 22, the web matching unit 23, the database 24, the operator registration unit 25, the call control unit 27, Or two or more elements may be implemented in one server.

In the above configuration, the service control unit 21 controls the overall operation performed by the business number management server 2. The SMS interworking unit 22 performs communication with the subscriber management system 31 in the mobile telephone network 3. [

The web matching unit 23 is configured to include a predetermined web page that allows a customer to access the business number management server 2 via the Internet 4 using the PC 1. [ The web matching unit 23 transmits various requests required for the management of the business telephone service such as joining and leaving the business telephone service from the customer to the service control unit 21, And transmits the processing result.

The database 24 stores customer data such as a customer ID and password information and data necessary for a business telephone service, and stores execution details and statistical information.

The operator matching unit 25 provides the operator with a function for operating the business number management server 2 such as registration and deletion of a business telephone service subscription customer, customer information inquiry, customer information change, operation history inquiry, and the like.

The call control section 27 controls the origination and reception processing of the business telephone in cooperation with the business telephone service program (for example, APP (APP)) and the mobile telephone network 3 of the mobile terminal 35. That is, when the terminal 35 subscribing to the business telephone service places a business telephone call, the call control section 27 interlocks with the program of the mobile terminal 35 and the mobile telephone network 3, And allows billing for business calls to be made to a third party other than the sender. In addition, in the case of incoming to the business number, the call control unit 27 interlocks with the mobile telephone network 3 to transmit the business number dialed by the caller to the called terminal in addition to the calling number, It makes you recognize.

The database 24 stores basic information about the customer such as ID, password, address, telephone number, contact person name, and actual telephone number information for each of one or more business and business numbers, as shown in Fig. . In addition, a bill number may be set for a business number, which may be the same as a business number or a customer-designated representative number. In addition, a field for storing a routing number for a business number is included.

5 is a diagram illustrating a configuration of a routing number table stored in the database 24. As shown in Fig. The routing number is a temporary number used for relaying the call to the system in the mobile telephone network 3 interworking with the business number management server 2 when the subscriber attempts to make a business telephone call.

Next, a business telephone service subscription and a business telephone number registration procedure in the apparatus having the above-described configuration will be described with reference to a flowchart shown in FIG.

First, a user (customer) desiring to join the business telephone service accesses the business number management server 2 via the Internet with the PC 1 and performs a predetermined business telephone service registration procedure. That is, the user 1 accesses a web page provided by the web matching unit 23 of the business number management server 2, inputs user information including the member ID and password, and requests membership registration. The business number management server 2 stores the information on the member in the database 24 and provides the membership result through the web matching unit 23 to complete the predetermined service subscription procedure.

When the member information is stored and registered in the database 24, the customer inputs the ID and the password and tries to log in to the business number management server 2. The business number management server 2 inquires the database 24 and permits the login when the ID and the password match. The customer first obtains one or more business telephone numbers, and then assigns the actual telephone numbers to each of the business numbers. The business number management server 2 stores the customer's request in the database 24.

Every time the customer designates an actual mobile telephone number for each of the business numbers, the business number management server 2 notifies the mobile telephone network 3 of this fact and causes the mobile telephone network 3 to make a business telephone call And queries the business number management server 2. For example, the business number management server 2 requests the subscriber management system 31 in the mobile telephone network 3 to register the business number through the subscriber management system matching unit 22. The subscriber management system 31 transmits a business number registration request message including telephone number information to the home location register 32. The home location register 32 registers the business telephone service subscriber with the corresponding number, To the business number management server (2). The service control unit 21, which receives the business number registration result through the subscriber management system matching unit 22, stores it in the database 24 and notifies the result to the customer. As a result, the subscriber of the commercial number service is registered in the mobile communication network.

In the business number registration process, it is preferable that the business number management server 2 or the mobile telephone network 3 performs a procedure for confirming whether the business phone number is authorized to register the business phone number and whether the business phone number requested for registration is valid Do. This prevents malicious or illegal use or errors.

On the other hand, the customer makes the mobile phone use a business telephone service program (for example, APP) to allow the members who use the business telephone service to execute the business telephone service program.

FIG. 7 illustrates a call processing procedure in the case where an arbitrary caller subscribed to a business telephone service attempts a business telephone call in this state. Herein, it is assumed that a subscriber of a third party telephone network makes a business call. However, a subscriber of a third party telephone network transmits a SETUP message to a third party telephone network, and the subscriber of the telephone network of the third party can transmit the SETUP message to the telephone network. For reference, the company's telephone network means a telephone network when a caller subscribes to a telecommunications carrier providing business telephone service, and the third party telephone network means a telephone network when a caller is subscribed to a communication company other than a telecommunications carrier providing business telephone service do. In addition, only the normal process is described here. In the case of an abnormal situation, the call is mostly interrupted. This process is not described because the technician working in this field is familiar.

(1) When the caller executes a program (for example, an app (APP)) for performing a business telephone service in the calling terminal 35 and tries to make a business telephone call by pressing the called number, the application of the calling terminal 35, (2) a business outgoing notification message including the called number and the calling party information (for example, the telephone number of the calling party and / or the business number).

(2) The call control unit 27 in the business number management server 2 inquires the database 24 and if the caller is subscribed to the business telephone service, the routing table of FIG. 5 indicates that the idle state, that is, Quot; busy state " to indicate the use state field as " busy ", stores the routing number for the business number of the caller of FIG. 4, the business number of the caller in the corresponding routing number of FIG. And / or the calling party telephone number and the called party number, drives the timer for the corresponding routing number, and then transmits the routing number notification message to the calling terminal 35. The routing number notification message includes the routing number.

(3) When the calling terminal 35 receives the routing number notification message, the app of the calling terminal 35 transmits a SETUP message including the routing number to the called party in the called number area to start call origination.

(4) The telephone network analyzes the routing number included in the SETUP message to relay the call, analyzes the routing number at the end of the telephone network, recognizes that it has to query the business number management server 2, ) To send an inquiry message. The routing number is included in the inquiry message.

(5) Upon receipt of the inquiry message, the call control unit 27 in the business number management server 2 finds out the caller number and / or the business number, the called number and the billing number from the routing number, Is set to 'idle', the timer is terminated, and the reply message includes the caller's number and / or the business number, the called number, and the billing number information to the telephone network.

(6) The telephone network that receives the reply message stores the billing number and starts the incoming processing. In this case, the calling number area includes the business number and the called number area includes the number dialed by the caller. Therefore, a business number is displayed as a calling number on the destination terminal.

(7) When the called subscriber responds, the call is initiated. When the call is terminated, charging information for imposing a fee is generated. The telephone network generates billing information for the billing number received from the business-use number management server 2, May not charge a fee for a business telephone.

Therefore, according to the present invention, not only the subscriber of the first-party telephone network but also the subscriber of the third-party telephone network can make an outgoing call by installing an app in the mobile terminal, and the company can bear the charge for the business telephone.

On the other hand, the processing procedure is shown in Fig. 8 in the case where an arbitrary telephone user attempts to originate a call by dialing a business number.

(1) When an arbitrary telephone user attempts to make a call by dialing a business number, the calling terminal transmits a SETUP message to the telephone network. In the SETUP message, the number dialed by the caller is included as the called number.

(2) The telephone network analyzes the called number to relay the call, the terminal system of the telephone network analyzes the called number, recognizes that it has to query the business number management server 2, Message. This Inquiry message includes the called number dialed by the caller and, optionally, the calling number.

(3) The business number management server 2 inquires the database 24 with the called number, reads out the actual mobile telephone number for the business telephone number, and then transmits the reply message to the telephone network. In the reply message, One number, the called number = the actual mobile number for the business number, and optionally the originating number.

(4) The telephone network that receives the reply message performs a call reception process for the called terminal. In the call processing process, the called terminal also transmits a business number, which is a number dialed by the calling party, Let him know that he is on the phone.

(5) When the called terminal receives the business number in the call incoming process, it executes the business application and provides the business telephone service.

Thus, according to the present invention, when an arbitrary subscriber dials a business number, the called terminal recognizes that the call is a business call, and can perform a call processing for the business call.

The present invention is not limited to the above-described embodiments, and various modifications may be made without departing from the technical spirit of the present invention. For example, in the above-described embodiment, it is assumed that the mobile telephone network 3 stores information on whether or not a subscriber is a business telephone subscriber, but it is also possible to implement such that the telephone network stores the subscriber's business telephone number, business number, It is also possible. It is also assumed that the mobile telephone network 3 receives the billing number from the business number management server 2 and generates billing information. However, when the call is terminated, the mobile telephone network 3 transmits information (billing start time, End number, originator number, business number, etc.) to the business number management server 2 so that the business number management server 2 can generate billing information. Such matters are well known to engineers working in this field, so they are not described in detail.

1: customer PC, 2: business number management server,
3: Mobile phone network

Claims (4)

In providing a business telephone service based on the assignment of a personal mobile telephone number to each of at least one business telephone number,
Providing a business telephone number providing at least one business telephone number to the customer,
A business telephone number setting step of setting a personal telephone number in correspondence with each of the business telephone numbers,
Installing a business telephone service program for installing a program for performing a business telephone service on a mobile terminal,
An outgoing call processing step of providing a calling party's business number as a calling number to a called terminal and generating billing information when a call is terminated after a recipient replies, when there is a business call from any mobile terminal subscribed to the business telephone service, or,
When an arbitrary telephone user dials a business number, not only the calling number but also a business number dialed by the caller is also provided to the called terminal so that the called terminal recognizes that the call is a commercial telephone, And an incoming call processing step. The method according to claim 1,
Wherein the outgoing call processing step generates billing information for a business number or a third number rather than a personal telephone number of the calling subscriber when the call is terminated. A business telephone control system for assigning a personal mobile telephone number to each of at least one business telephone number and providing a business telephone service on the basis of the assigned mobile telephone number,
A customer terminal for registering a personal telephone number for each of the business numbers,
A business number management server for providing a business number registration function for a customer terminal and controlling a business telephone service of a communication network based on the business number registered by the customer,
A program that is installed and executed in a mobile terminal subscribed to a business telephone service and which allows a subscriber to send a business telephone call and performs a business telephone call incoming processing when an arbitrary telephone user dials a business telephone number,
When there is a business telephone call from a terminal subscribed to the business telephone service, the business telephone number provided to the business telephone number management server is provided as a call number to the called terminal, and when an arbitrary telephone user dials a business telephone number, And a communication network for providing the business number dialed by the caller as well as the calling number so that the calling terminal recognizes that the call is a business telephone. The method of claim 3,
Wherein the charge for the outgoing business call is charged to a third party other than the calling subscriber.

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