KR20170129347A - System and method for estimating coporative social responsibility - Google Patents
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Abstract
The social contribution activity evaluation system of the enterprise and the evaluation method thereof are provided. The corporate social contribution activity evaluation system collects the first information from the comparative information by collecting the comparative information based on predetermined criteria, collects the second information related to the corporate social contribution activity, A big data analysis unit for extracting third information different from the first information, and an evaluation unit for scoring the social contribution activities of the company based on the first information and the third information.
Description
The present invention relates to a corporate social contribution activity evaluation system and an evaluation method thereof.
In the mid to late 2000s, corporate social responsibility began to attract attention as an important issue in academia and business, and society and consumers' expectation for corporate CSR activities became very high. Over the past decade, corporate CSR activities have evolved to be one of the major management strategies of each company, beyond simple PR activities for corporate image management.
CSR is important to companies because CSR is not only about raising corporate brand value, but also has a real impact on consumers' purchasing of products or services. Consumers think that they contribute to society by consuming the products or services of companies contributing to society. Therefore, in order to maximize the added effect of CSR from the corporate viewpoint, it should not be merely doing a good job, but the process should gain social sympathy and be recognized by consumers.
However, most of the cases of CSR in domestic companies are merely to perform activities related to social responsibility. For example, simple volunteer activities or donation activities, which would not be a problem for any company, are concentrated at the end of the year. These activities will not attract the attention of the media and consumers, and will be finished without additional effects such as enhancing corporate image or increasing sales. Apart from the additional benefits that companies have, they do not contribute much to making society a better place for CSR's ultimate goal.
Therefore, it is necessary to study evaluation system and evaluation method that can objectively evaluate CSR of current companies and maximize social contribution degree and its additional effect through it.
Some technical problems to be solved by the present invention are to provide a corporate social contribution activity evaluation system that can systematically and quantitatively evaluate corporate social contribution activities.
Another technical problem to be solved by the present invention is to provide a corporate social contribution activity evaluation method that can systematically and quantitatively evaluate the corporate social contribution activities.
The technical objects of the present invention are not limited to the technical matters mentioned above, and other technical subjects not mentioned can be clearly understood by those skilled in the art from the following description.
According to another aspect of the present invention, there is provided a system for evaluating social contribution activities of a corporation, comprising: collecting comparison information based on predetermined criteria, extracting first information from the comparison information, A big data analysis unit for collecting second information related to the first information and extracting third information other than the first information from the second information and an evaluation unit for scoring the social contribution activity of the company based on the first information and the third information do.
In an embodiment, the first information includes a first keyword extracted from the comparison information and probability information about the first keyword, the third information includes a second keyword extracted from the second information, And the evaluator may score the social contribution activity of the corporation using the probability information about the first keyword and the probability information about the second keyword.
In an embodiment, the comparison information may include social issue information collected via web crawling.
In an embodiment, the comparison information may include interest information of a consumer of the product or service of the enterprise.
In the embodiment, the evaluator may calculate the issue probability of the corporate social contribution activity using the following equation.
≪ Equation &
In an embodiment, the first information includes a reference amount of a social contribution activity of a first company, the third information includes a reference amount of a social contribution activity of a second company different from the first corporation, It is possible to evaluate the spreading power of the corporate social contribution activities by comparing the amounts of the social contribution activities of the first and second companies.
According to another aspect of the present invention, there is provided a method of evaluating a social contribution activity of a company, comprising collecting comparison information based on a predetermined criterion of a big data analysis unit, Extracting second information related to the social contribution activity of the big data analysis unit; extracting third information other than the first information from the second data analysis unit second information; 1 < / RTI > information and the third information based on the relationship between the first information and the third information.
In an embodiment, the step of collecting the comparison information by the big data analysis unit includes collecting a document through web crawling and performing text mining on the collected document, 1 information includes extracting a social issue keyword and an occurrence probability of the social issue keyword, a related word of the social issue keyword, and an association probability of the related word from the text mining-processed document .
In an embodiment, the step of collecting the comparison information by the big data analysis unit may further include filtering the document on which the text mining is performed using the following equation.
≪ Equation &
In an embodiment, the step of collecting second information related to the social contribution activity of the big data analysis unit includes collecting a web document through a web crawl using the corporate social contribution activity as a keyword, The step of extracting third information different from the first information from the second information includes extracting an association probability associated with the social contribution activity of the corporation and the association word of the association word from the collected web document Step < / RTI >
In the embodiment, the step of scoring the social contribution activity of the company based on the first information and the third information may include calculating a probability of an issue of the social contribution activity, Of the social contribution activities of the company can be scored through comparison with other social contribution activities. In the embodiment, the step of calculating the issue probability of the corporate social contribution activity may include calculating the probability of the social contribution activity And calculating the issue probability.
≪ Equation &
In an embodiment, the step of collecting the comparison information by the big data analysis unit includes the step of identifying a consumer layer for the product or service of the enterprise and collecting documents related to the identified consumer layer, The step of extracting the first information may include extracting a probability distribution of the interest keyword and the interest keyword of the identified consumer layer from the collected document.
The details of other embodiments are included in the detailed description and drawings.
1 is a block diagram of a corporate social contribution activity assessment system in accordance with some embodiments of the present invention.
2 is an exemplary detailed block diagram of the big data analysis unit of FIG.
3 is an exemplary detailed block diagram of the analyzer of FIG.
FIG. 4 is a flowchart showing a method for evaluating a social contribution activity of a corporation based on the social necessity.
FIG. 5 is a flowchart showing a method of evaluating a corporate social contribution activity on the basis of an enterprise association.
6 is a flowchart showing a method of evaluating a corporate social contribution activity based on the SNS diffusion power.
FIG. 7 is an exemplary graph showing a method of scoring a standard score to a score of 5 points.
Fig. 8 is a diagram showing an example of visualization of the evaluation score.
BRIEF DESCRIPTION OF THE DRAWINGS The advantages and features of the present invention and the manner of achieving them will become apparent with reference to the embodiments described in detail below with reference to the accompanying drawings. The present invention may, however, be embodied in many different forms and should not be construed as being limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. Is provided to fully convey the scope of the invention to those skilled in the art, and the invention is only defined by the scope of the claims. The dimensions and relative sizes of the components shown in the figures may be exaggerated for clarity of description. Like reference numerals refer to like elements throughout the specification and "and / or" include each and every combination of one or more of the mentioned items.
The terminology used herein is for the purpose of illustrating embodiments and is not intended to be limiting of the present invention. In the present specification, the singular form includes plural forms unless otherwise specified in the specification. The terms " comprises "and / or" comprising "used in the specification do not exclude the presence or addition of one or more other elements in addition to the stated element.
Although the first, second, etc. are used to describe various elements or components, it is needless to say that these elements or components are not limited by these terms. These terms are used only to distinguish one element or component from another. Therefore, it is needless to say that the first element or the constituent element mentioned below may be the second element or constituent element within the technical spirit of the present invention.
Unless defined otherwise, all terms (including technical and scientific terms) used herein may be used in a sense commonly understood by one of ordinary skill in the art to which this invention belongs. Also, commonly used predefined terms are not ideally or excessively interpreted unless explicitly defined otherwise.
1 is a block diagram of a corporate social contribution activity assessment system in accordance with some embodiments of the present invention.
Referring to FIG. 1, a corporate social contribution activity evaluation system may include a big
The big
The
Concrete operations of the big
The
The visualization unit (400) visualizes the score evaluated by the evaluation unit (200). For example, the
2 is an exemplary detailed block diagram of the big
2, the big
The
The
The
The
The
The system according to some embodiments of the present invention described with reference to Figures 1 to 3 can evaluate various factors to evaluate a company's social contribution activities. For example, the system of the present invention can evaluate the social contribution activities of a company by evaluating factors such as social necessity of social contribution activity, business association, stone output, contribution degree, empathy degree, public confidence, participation degree, SNS diffusion power, .
Some or all of the evaluation factors described above can be automatically evaluated by data collection and analysis of the big
Is it possible for corporate social contribution activities to be reported through credible media, or to be positively evaluated in the media?
Hereinafter, a method of evaluating a social contribution activity of a company according to some embodiments of the present invention will be described with reference to FIGS. 4 to 6. FIG.
1. Social needs assessment
FIG. 4 is a flowchart showing a method for evaluating a social contribution activity of a company based on the social necessity.
1.1 Web document collection and filtering
Referring to FIG. 4, first, in order to extract a social issue keyword, a web document related to a social issue is collected, and a web document unrelated to a social issue is filtered in order to reduce the overall amount of calculation (S410).
The big
2, the
The web documents downloaded through the
According to an embodiment of the present invention, the
&Quot; (1) "
(Where, n k denotes a single news article given as input, and, f (n k) represents the filtered scores n k. Also │n │ k is the number of all words in a k n, and │ The function D (w i , w j ) returns 1 if the words w i and w j are equal to each other, and 0 otherwise and. all of the words in the n k is the be included in the pre-f (n k) = 0. )
The filtered web documents are text mined by the
1.2 Social issues Keyword and related vocabulary extraction
Next, the big
For this, the
Specifically, the
The extracted words are extracted through the appearance
Next, the
For example, the results of applying the LDA algorithm based on the collected news documents may be as shown in Table 2 below.
The extracted social issue keywords, related words, and association probabilities may be stored in a vocabulary DB (120 in FIG. 1) in the form of Table 2, for example. However, in this case, the associated vocabulary may be extracted by a predetermined number m for efficiency. For example, the top 100 words based on the association probability can be extracted as an associated word. Also, the social issue keyword, the associated vocabulary, and the association probability can be updated periodically.
1.3 Extraction of related words of social contribution activities
Next, l (l is a natural number) words are extracted from the words related to the social contribution activities of the corporation using the keyword (S430).
For example, if the social contribution activity of the corporation is supportive of Lou Gehrig's disease, the big
1.4 Calculating the Issue Probability of Social Contribution Activities
Next, the issue probability is calculated by comparing keywords related to the social contribution activities of the referral corporation and social issue keywords (S440).
For example, the evaluation unit (200 in FIG. 1) compares the keyword related to the social contribution activity with the social issue keyword to calculate the probability as shown in Equation (2) below.
&Quot; (2) "
(Where P (SCA c) is a provider of social issues and the social contributions of the c issues probability of how much you can become a social issue, E (W i, W j ) the word (W j-related social contributions) If there is a match and associated vocabulary (W i) is a value that returns zero if the
For example, if the social contribution activity is support for Lou Gehrig's disease, and the overlapping word of the related vocabulary associated with the social issue keyword described above is depression, inequality, P (SCAc) = (probability of appearance of economic democratization Χ inequality association probability) + (probability of health emergence △ depression association probability).
1.5 Scoring through comparison with other social contribution activities
The calculated probability of issue of social contribution activity itself is meaningless as it is merely a reference amount of related keywords. Therefore, we compare the probability of issues with other social contribution activities for scoring.
For scoring purposes, the vocabulary DB can store words for other social contribution activities. For example, words associated with other types of social contribution activities, such as donations and services, can be stored. In order to store such words, the big
We can calculate the probability of each issue for 1.4 social contribution activities by using the words related to each other social contribution activity as keywords.
Each calculated social contribution activity can be organized, for example, as shown in Table 3 below.
After obtaining the probability of an issue for each social contribution activity, the
Hereinafter, the scoring method of the evaluating
7 is an example of a standard score.
In Table 3, the average probability of social contribution activities is 0.000043366, and the standard deviation is 6.28 × 10 -5. Therefore, the standard score of Lou Gehrig's disease is 1.14, and compared with the score standard (730) 4 points.
As another example, the standard score of donations during social contribution activities is -0.67, which corresponds to 2 points for the final five-point scale when compared with the score standard (730). The standard score for service is -0.48, with a final score of two.
Based on the above results, it can be seen that social contribution activities related to Lou Gehrig's disease can be mentioned much more as social issues in contrast to other social contribution activities such as donation or service. In other words, if a company engages in social contribution activities, it can be seen that social contribution activities related to Lou Gehrig's disease are more relevant to the current social issues than to simple donations or volunteer activities.
However, the above scoring is illustrative, and those skilled in the art can score through other existing statistical scoring methods.
In addition, in the present embodiment, the scores are scored simply by taking into account social issues in news, but it is also possible to evaluate social contribution activities through an increase in the amount of the reference. For example, based on the time of corporate social contribution activity, it is possible to investigate the amount of news mention in the immediately preceding 3 months and immediately after 3 months, and then calculate the issue probability through the method described above, and score using the increase in the issue probability Do.
Hereinafter, a method of evaluating a social contribution activity based on an enterprise relationship will be described with reference to FIGS. 5 and 2. FIG.
2. Business relevance assessment
2.1 Extracting Products / Services
Referring to FIG. 5, first, a product or service of the company is extracted and the main consumer layer of the company is identified based on the extracted information (S510).
For example, the
2.2 Identify the main consumers of the enterprise
Next, the
For this, the
The
Again, the
The
2.3 Keyword Extraction of Interested Consumers
Next, the
For example, the big
2.4 Problem extraction and scoring of social contribution activities
Extract m (m is a natural number) vocabulary related to the social contribution of the company from the stored document, and extract the issue probability of each related vocabulary (S540). And the relevance of the related vocabulary related to other social contribution activities (S550).
The detailed process of this can be performed in a similar way to the evaluation of social contribution activities centered on the social necessity, so redundant explanation is omitted.
3. Evaluation of SNS diffusion
6 is a flowchart showing a method of evaluating a social contribution activity of a corporation based on SNS or media diffusion power.
Referring to FIG. 6, a competitor company of a company commissioned for evaluation of social contribution activities is extracted (S610).
For example, the
Next, a positive amount of reference to the social contribution activities of the evaluation requesting company and the competitor is calculated (S620, S630).
More specifically, the
The
Finally, the change scores are scored as 5 out of 10 using the standard score for each company, and finally the SNS spreading power of the evaluation requesting company is calculated (S640)
For the sake of simplicity, the description of the social contribution activities and the overlapping contents are omitted from the above based on the social necessity or enterprise relation with respect to this embodiment.
While the present invention has been described in connection with what is presently considered to be practical exemplary embodiments, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, It is to be understood that the invention may be embodied in other specific forms without departing from the spirit or essential characteristics thereof. It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive.
100: Big data analysis unit
200:
300: Panel interface unit
400: visualization unit
Claims (13)
And an evaluation unit for scoring the social contribution activities of the company on the basis of the first information and the third information.
Wherein the first information includes a first keyword extracted from the comparison information and probability information about the first keyword,
Wherein the third information includes a second keyword extracted from the second information and probability information about the second keyword,
Wherein the evaluating unit scales the social contribution activity of the company using probability information about the first keyword and probability information about the second keyword.
Wherein the comparison information includes a social issue information collected through web crawling.
Wherein the comparison information includes interest information of a consumer of the product or service of the enterprise.
Wherein the evaluating unit calculates a probability of an issue of the corporate social contribution activity using the following equation:
≪ Equation &
Wherein the first information includes a reference to a social contribution activity of the first company,
Wherein the third information includes a reference to a social contribution activity of a second company different from the first company,
Wherein the evaluation unit compares the reference amounts of the social contribution activities of the first and second companies and evaluates the spreading power of the social contribution activities of the company.
Extracting first information from the comparison information by the big data analyzing unit;
Collecting second information related to the social contribution activity of the big data analysis unit;
Extracting third information different from the first information from the second information; And
And the evaluating unit scoring the social contribution activity of the company on the basis of the relationship between the first information and the third information.
Wherein the step of collecting the comparison information comprises:
Collecting the document through web crawling, and performing text mining on the collected document,
Wherein the step of extracting the first information comprises:
Extracting a social issue keyword and an occurrence probability of the social issue keyword, a related word of the social issue keyword, and an association probability of the related word from the text mining-processed document.
Wherein the step of collecting the comparison information comprises:
And performing filtering on the document on which the text mining is performed by using the following equation.
≪ Equation &
The step of collecting the second information related to the social contribution activity of the big data analysis unit comprises:
Collecting a web document through a web crawl using the corporate social contribution activity as a keyword,
Wherein the step of extracting third information different from the first information from the second information comprises:
And extracting from the collected web documents a related word related to a social contribution activity of a corporation and a probability of association of the related word.
Wherein the step of scoring the social contribution activity of the corporation based on the first information and the third information includes:
Calculating a probability of an issue of the social contribution activity; and scoring the social contribution activity of the enterprise by comparing it with other social contribution activities.
The step of calculating the issue probability of the corporate social contribution activity includes calculating the issue probability of the corporate social contribution activity using the following equation.
≪ Equation &
Wherein the step of collecting the comparison information comprises:
Identifying a consumer segment for the product or service of the enterprise and collecting documents related to the identified consumer segment,
Wherein the step of extracting the first information comprises:
And extracting a probability distribution of the interest keyword and the interest keyword of the identified consumer layer from the collected documents.
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2020130418A1 (en) * | 2018-12-17 | 2020-06-25 | 지속가능발전소 주식회사 | Method for analyzing supply chain risk of suppliers |
KR102341697B1 (en) * | 2020-08-11 | 2021-12-21 | 샬레코리아(주) | Method of supporting private enterprise holiday and server performing the same |
CN114139539A (en) * | 2021-12-06 | 2022-03-04 | 城云科技(中国)有限公司 | Enterprise social responsibility index quantification method, system and application |
CN114819686A (en) * | 2022-05-10 | 2022-07-29 | 武汉鸿榛园林绿化工程有限公司 | Landscape landscaping planning, designing, analyzing, evaluating and managing system based on visualization |
-
2016
- 2016-05-17 KR KR1020160059901A patent/KR20170129347A/en not_active Application Discontinuation
Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
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WO2020130418A1 (en) * | 2018-12-17 | 2020-06-25 | 지속가능발전소 주식회사 | Method for analyzing supply chain risk of suppliers |
US11610168B2 (en) | 2018-12-17 | 2023-03-21 | Isd Inc. | Method for analyzing risk of cooperrator supply chain |
KR102341697B1 (en) * | 2020-08-11 | 2021-12-21 | 샬레코리아(주) | Method of supporting private enterprise holiday and server performing the same |
KR20220020236A (en) * | 2020-08-11 | 2022-02-18 | 샬레코리아(주) | Vacation support server to promote corporate social contribution activities |
CN114139539A (en) * | 2021-12-06 | 2022-03-04 | 城云科技(中国)有限公司 | Enterprise social responsibility index quantification method, system and application |
CN114819686A (en) * | 2022-05-10 | 2022-07-29 | 武汉鸿榛园林绿化工程有限公司 | Landscape landscaping planning, designing, analyzing, evaluating and managing system based on visualization |
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