KR20170078533A - the smart reservation management system of hotel - Google Patents

Abstract

The present invention comprises an input module, an analysis module, and an output module,
(1) a service subscribing step in which hotels, including hotels, subscribe to the service through the input module;
(2) a login step of log-in after completing the registration of the service provider;
(3) an OTA access request step in which the service provider requests access to a plurality of online travel agencies (OTAs) linked through the analysis module;
(4) an OTA contract step in which the service provider confirms the accommodation at the online travel agency (OTA) and establishes a technical contract;
(5) an OTA connection agreement step in which the service provider permits connection from the online travel agency (OTA);
(6) an OTA lodging ID registration step in which the accommodation businesses register the hotel ID of the online travel agency (OTA);
(7) a settlement step in which the accommodation businesses settle the service;
(8) an information writing step in which the accommodation businesses write accommodation information on the service through the input module;
And,
And the guest houses can manage their own hotel information through the output module.

Description

The smart reservation management system of hotel

The present invention relates to a smart hotel reservation management system capable of easily and conveniently performing reservation and charge management of a room in a real-time connection with a reservation site (OTA: Online Travel Agency) will be.

The basic hotel reservation management system was inconvenient because the hotels including hotels were not directly connected with the online travel agency (OTA) in real time.

In order to solve the above-mentioned problems, the present inventors have found that hotels including hotels are directly linked to a reservation site (OTA: Online Travel Agency) linked with the present system, and can easily and conveniently make room reservation and charge management We have developed smart hotel reservation management system that can do.

[Patent Document 1] Korean Patent No. 10-1482906 'Smart Hotel Management System and Method', January 08, 2015 [Patent Literature 2] Korean Patent No. 10-1589962 entitled "Hotel Room Management System by Wireless Communication", January 25, 2016

SUMMARY OF THE INVENTION The present invention has been made in order to solve the above-mentioned problems of the related art. The purpose is to provide a smart hotel reservation management system that enables hotels, including hotels, to interact with the Online Travel Agency (OTA), which is linked to this system, in real time and easily and easily, I want to.

According to an aspect of the present invention, there is provided an input module, an analysis module, and an output module,

(1) a service subscribing step in which hotels, including hotels, subscribe to the service through the input module;

(2) a login step of log-in after completing the registration of the service provider;

(3) an OTA access request step in which the service provider requests access to a plurality of online travel agencies (OTAs) linked through the analysis module;

(4) an OTA contract step in which the service provider confirms the accommodation at the online travel agency (OTA) and establishes a technical contract;

(5) an OTA connection agreement step in which the service provider permits connection from the online travel agency (OTA);

(6) an OTA lodging ID registration step in which the accommodation businesses register the hotel ID of the online travel agency (OTA);

(7) a settlement step in which the accommodation businesses settle the service;

(8) an information writing step in which the accommodation businesses write accommodation information on the service through the input module;

And,

And the guest houses can manage their own hotel information through the output module.

According to the present invention, a smart hotel reservation management system that enables hotels, including hotels, to easily and conveniently make room bookings and charge management in real time with a reservation site (OTA: Online Travel Agency) to provide.

1 is a flowchart of a smart hotel reservation management system according to the present invention.
FIG. 2 is a map of the same room registered in each reservation site (OTA: Online Travel Agency) in (6) OTA Hostel ID registration step in the present invention.
Fig. 3 is an embodiment of (8) selection of charge information in the information writing step in the present invention.
Fig. 4 is an embodiment of the room allocation method information selection in the information writing step (8) in the present invention.
Fig. 5 shows an embodiment of (8) selection of default period information in the information writing step in the present invention.
6 is an embodiment of the season setting information selection in the information writing step (8) in the present invention.
FIG. 7 is a view showing a screen of the login step (2) in the present invention.
Figure 8 is a capture of an initial main page in the present invention.
9 and 10 are charts of the reservation management screen captured in the present invention.
FIG. 11 is a view showing an example of capturing an individual reservation item in the reservation management screen according to the present invention.
FIG. 12 shows a calendar type captured in the reservation management screen according to the present invention.
FIG. 13 shows a room management screen captured in the present invention.
FIG. 14 shows a batch change screen of the guest room management screen in the present invention.
15 and 16 illustrate the promotion screen in the present invention.
FIG. 17 is a diagram illustrating an input step of the promotion screen in the present invention.
FIG. 18 shows a blackout setting step of the promotion screen in the present invention.
Fig. 19 shows a data screen captured in the present invention.
FIG. 20 shows a setting screen captured in the present invention.
FIG. 21 shows a system log screen captured in the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a flowchart of a smart hotel reservation management system according to the present invention.

The smart hotel reservation management system of the present invention comprises an input module, an analysis module, and an output module,

(1) a service subscribing step in which hotels, including hotels, subscribe to the service through the input module;

(2) a login step of log-in after completing the registration of the service provider;

(3) an OTA access request step in which the service provider requests access to a plurality of online travel agencies (OTAs) linked through the analysis module;

(4) an OTA contract step in which the service provider confirms the accommodation at the online travel agency (OTA) and establishes a technical contract;

(5) an OTA connection agreement step in which the service provider permits connection from the online travel agency (OTA);

(6) an OTA lodging ID registration step in which the accommodation businesses register the hotel ID of the online travel agency (OTA);

(7) a settlement step in which the accommodation businesses settle the service;

(8) an information writing step in which the accommodation businesses write accommodation information on the service through the input module;

And,

And the guest houses can manage their own hotel information through the output module.

FIG. 2 is a map of the same room registered in each reservation site (OTA: Online Travel Agency) in (6) OTA Hostel ID registration step in the present invention.

The step (6) of registering the OTA hostel ID is a step of registering the host ID used for each online travel agency (OTA) on the authentication page,

As shown in FIG. 2, the same room registered in each online reservation agency (OTA) can be mapped to one.

In the information writing step (8) of the present invention,

A fee unit, a currency unit, a room allocation method, a default period, and a season setting.

Fig. 3 is an embodiment of (8) selection of charge information in the information writing step in the present invention.

As shown,

(2) Basic (basic type menu) + Advanced type (Promotion, Data menu), (3) Basic type + Mobile (Hybrid App), (4) Basic type + Premium type + Mobile and so on.

The above denomination can be selected as USD or KRW.

Fig. 4 is an embodiment of the room allocation method information selection in the information writing step (8) in the present invention.

The room allocation method includes:

The same number is registered in all the online travel agencies (OTA) and the same number of rooms is selected so as to be automatically sold,

The present invention is characterized by selecting the 'room quantity differentiation' which directly inputs and manages the room quantity by differentiating the number of the sales room for each online reservation agency (OTA)

You can select 'Automatic replenishment', which replaces the rooms of the online travel agency (OTA: Online Travel Agency) purchased by the pre-determined number of rooms of the reservation site (OTA: Online Travel Agency) Respectively.

(1) Number of rooms equalized: All interworking OTA The same quantity is registered and automatic sales

(2) Differentiating the number of rooms: By differentiating the number of rooms sold per OTA,

(3) Automatic replenishment from the pool: Add one room to the site that is sold first in the given room quantity

FIG. 5 shows an example of the selection of the default period information in the information writing step (8) in the present invention,

6 is an embodiment of the season setting information selection in the information writing step (8) in the present invention.

The default period may be a convenient period (one week, two weeks, three weeks, one month, etc.) for reservation inquiry and room and charge management by calendar.

The season setting can be classified by a season such as a low season, a semi-high season, a high season, a polar season, etc. This is to easily grasp the period when viewing a calendar on a reservation and a room management screen.

It is also possible to output the contents of reservation customer name, reservation channel name, check-in check-out date, number of staying days, room name, total reservation amount, customer memo,

FIG. 7 is a view showing a screen of the login step (2) in the present invention.

The numbering below refers to the red numbering shown in the figure, and so on.

As shown in Fig. 7,

1. When signing up, log in with the ID and PW you used.

2. If you lost your ID or PW, you can find it by clicking the login button.

3. If you are a mobile user, you can connect the web page login ID and PW from mobile to www.startnow.kr and use the same.

4. Access to the mobile screen may be restricted to members who have not paid for the mobile service.

Figure 8 is a capture of an initial main page in the present invention.

As shown in Fig. 8,

1. After logging in, press the ALL INN button on the upper left to go to the main page.

2. On the main page, you can see your recent reservations, recent rooms, and announcements.

9 and 10 are charts of the reservation management screen captured in the present invention.

11 is a view showing an example of capturing an individual reservation item in the reservation management screen according to the present invention.

As shown in Figures 9 and 10,

1. The reservation management screen visually shows the reservation received from each reservation channel, and the maximum viewable range is one month.

2. You can set the last day from the start date of item 1 using the period. Periods can be viewed in one week, two weeks, three weeks, and a month.

3. If you can not see the reservation management screen at a glance, you can simplify it through the reservation channel filter (ex: Agoda, Booking.com, Expedia) and the room filter (ex: standard double room, deluxe room). After filtering, press search button.

4. You can download the reservation list to Excel via the output button.

5. The search button updates the screen according to the given conditions.

6. Search for a reservation by guest name. For example, if you want to find the guest name "Jung-ik Park", type "Jung-ik" and press Enter key on the keyboard. If you press the Enter key a second time, you move to the next item that matches the search term.

7. If you click on the season, it will be changed to that season. However, since the maximum viewing period is one month, it is only viewed for one month from the day the season begins.

8. With the view filter, you can switch between the chart view as shown in the above screen and the calendar view described later in another format.

9. Scheduling As shown in the category at the bottom of the screen, reservations on the screen are classified by color according to the reservation contents.

10. After checking the first alphabet of the reservation channel, you can check which route (site) made the reservation.

11. According to the display style of the name of the reservation person, it is possible to know whether the reservation has a history of change, a confirmed reservation or an unfixed reservation.

12. When an individual reservation item on the reservation management screen is clicked, the details of the reservation are displayed as shown in Fig.

FIG. 12 shows a calendar type captured in the reservation management screen according to the present invention.

As shown in Fig. 12,

1. The calendar type shows the screen based on the month.

2. In the calendar type, the number of reservations is displayed based on the check-in date.

3. If you select a filter, the number of reservations by date is displayed according to the filter.

4. You can easily move to the previous month and the next month using the left and right arrow buttons.

5. When you click on the displayed reservation number, the detailed reservation list is displayed as shown on the screen.

6. If the reservation list covers the screen, it can be moved to a convenient place after dragging with the mouse.

7. You can search for customers as in chart type above.

FIG. 13 shows a room management screen captured in the present invention.

As shown in Fig. 13,

1. The room management screen visually shows the number of rooms allocated to each reservation channel, the number of rooms reserved, and the rates per rate based on the start date and the last day. The maximum viewable range is one month.

2. You can set the start date and the end date using the period. For example, if you set the start date to September 1, 2015, and select a period of 1 week, the last day will automatically be set to September 7, 2015.

3. If you do not see the room management screen at a glance, you can simplify it through the reservation channel filter (ex: Agoda, Booking.com, Expedia) and the room filter (ex: standard double room, deluxe room). After filtering, press search button.

4. You can download the reservation list to Excel via the output button.

5. The search button updates the screen according to the given conditions.

6. If you click on that season, it will change to that season. However, since the maximum viewing period is one month, it is only viewed for one month from the day the season begins.

7. It is possible to modify the number of rooms and rates according to rates directly in the table. After editing, press the Save button at the bottom of the screen.

8. The total number of rooms by room is the total number of rooms available for sale on that day. (The number of rooms that you want to receive through reservation channels). Please note that if you have booked all the rooms you have, you may be booking more than one reservation coming in from outside the reservation channels.

9. The number of rooms is the number of rooms to be allocated to each reservation channel for each room.

10. If the daily rate of the plan is modified on the room management screen, if there are several options, the value is fixed to one value. For example, if a single room in a Standard room is $ 100, a double occupancy rate is $ 120, and an extra bed is $ 10, if you make a simple change from $ 110 in the room management screen to $ 110, The fare is set at $ 110 and the extra bed is set at $ 0. Be careful when changing the room rate.

11. If you want to make detailed changes or initial input, use the batch change button.

12. If you click on the date at the top of the screen, you will be able to close the entire room or the entire fare sale for that date.

FIG. 14 shows a batch change screen of the guest room management screen in the present invention.

As shown in Fig. 14,

1. Room Management - Batch Change is a screen for setting the number of rooms and the rates for each reservation channel, room and fare type.

2. Because input values are slightly different for each reservation channel, the input screen changes dynamically every time a reservation channel is selected.

3. If the period filter is not used, the maximum input period is one year.

4. In the room management screen, simple simple changes are possible, and the initial rate setting is available only in the batch change screen

15 and 16 illustrate the promotion screen in the present invention.

As shown in Fig. 15,

1. Promotion screen shows the promotion status set for each reservation channel by day, room type, reservation channel, and fare plan. The maximum viewable range is one month.

2. Early Bird type promotions and other promotions differing in booking date and stay date by more than 20 days are displayed in two different colors.

3. If you select the chart of the promotion, you can see the details.

As shown in Fig. 16,

4. At the bottom of the promotional chart is a list of ongoing promotions and ended promotions.

5. If you want to modify an ongoing promotion, the feature may not be available on certain reservation channels.

6. You can hide the promoted promotion by using the hide button.

7. Deleting a promoted promotion does not appear in the promoted promotion list.

FIG. 17 is a diagram illustrating an input step of the promotion screen in the present invention.

As shown in Fig. 17,

1. When setting up a promotion, click on the reservation channel and the plan you want to apply the promotion to.

2. Enter the number of days before your check-in date to indicate whether you want to expose your promotion to each reservation channel.

3. Enter the check-in start date and deadline, the discount start date, and the last day the discount is displayed, and specify the minimum number of nights for the promotion. For example, if you want to promote a guest who is staying more than two days, the minimum number of nights is two.

FIG. 18 shows a blackout setting step of the promotion screen in the present invention.

As shown in Fig. 18,

1. Promotion does not apply to the date specified as blackout.

2. The blackout specified in the current screen is automatically reflected when the promotion is set.

3. Blackout can be applied by clicking on the calendar button.

4. If you want to set blackout for many dates at once, set the period at the bottom of the screen and press the blackout setting button.

5. If you want to delete blackouts of many dates that you have set up, set the bottom period and delete blackouts with the Delete Blackout button.

6. Blackout application time may be different for each reservation channel. For example, for Expedia, you set up a blackout when you set up a promotion, and for Agoda you set a blackout when you set a room rate.

Fig. 19 shows a data screen captured in the present invention.

As shown in Fig. 19,

1. The data screen shows the data of the reservations made on each reservation channel by day, reservation channel, room type, and nationality visually.

2. Select the desired period and options and click the Search button to update the screen.

3. Data List

a. Reservation Status

i) Room Reservation Status [Unit: Number of Rooms]

ii) Sales Status [KRW, KRW]

b. Date of Stay

i) Total applause and average stay days [Unit: night, day]

ii) Average Stay and Lead Time [unit: day]

iii) Distribution of stay days and lead times [Unit:%]

c. International

i) Reservation by nationality: number of bookings [unit: number] / total nights [unit: night] / total sales [unit: won]

ii) Average days of stay and lead times by nationality [Unit: day]

d. Reservation channel

i) Revenue status and share by reservation channel [Unit: KRW,%]

ii) Average days of stay and lead time distribution by reservation channel [Unit:%]

FIG. 20 shows a setting screen captured in the present invention.

20,

1. Your plan tells you what rate you are currently using. When you click the item, you can select and change the plan.

2. Reservation channel can be selected through site-linked reservation channel.

3. You can select the currency unit using the currency unit you are using.

4. How to allocate rooms

(1) In the case of equalizing the number of rooms, all reservation channels have the same number of rooms. For example, if you have 5 standard rooms, you will get 5 rooms in Agoda, 5 rooms in Expedia and 5 rooms in Booking.com. The last allocated channel allocates a room only to the reserved channel when the room remains below the last allocated quantity.

(2) The differentiation of the room quantity is a method of manually assigning and setting the room quantity manually.

(3) Automatic replenishment in the pool is basically similar to the number of rooms, but the difference is that the rooms are opened in the number registered in the pool size for each reservation channel.

5. You can register rooms from the total number of rooms and map (connect) rooms to each reservation channel.

6. The period set in the view default period is set as the initial period of the reservation management, the room management, and the promotion screen.

7. Using the season setting, each season can be quickly identified with the color specified in the reservation management, the room management, and the promotion screen.

8. You can send the list and information of customers who have made reservation using customer management item to Excel or email.

9. After changing the setting item, click the Save button to save the item.

FIG. 21 shows a system log screen captured in the present invention.

As shown in Fig. 21,

You can trace the history of changes using system log entries. You can view all used buttons and input items. It can also be used for error tracking.

In conclusion,

The present invention provides a smart hotel reservation management system in which hotels including hotels are linked with a reservation site (OTA: Online Travel Agency) linked with the present system in real time and can easily and conveniently make room reservation and charge management do.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, is intended to cover various modifications and equivalent arrangements included within the spirit and scope of the invention.

It is therefore intended that the appended claims cover such modifications and variations as fall within the true scope of the invention.

Claims (5)

An input module, an analysis module, and an output module,
(1) a service subscribing step in which hotels, including hotels, subscribe to the service through the input module;
(2) a login step of log-in after completing the registration of the service provider;
(3) an OTA access request step in which the service provider requests access to a plurality of online travel agencies (OTAs) linked through the analysis module;
(4) an OTA contract step in which the service provider confirms the accommodation at the online travel agency (OTA) and establishes a technical contract;
(5) an OTA connection agreement step in which the service provider permits connection from the online travel agency (OTA);
(6) an OTA lodging ID registration step in which the accommodation businesses register the hotel ID of the online travel agency (OTA);
(7) a settlement step in which the accommodation businesses settle the service;
(8) an information writing step in which the accommodation businesses write accommodation information on the service through the input module;
And,
And the hotel can manage his / her own hotel information through the output module.
The method of claim 1,
In (8) information writing step,
A smart card, a ticket, a currency unit, a room allocation method, a default period, and a season setting.
3. The method of claim 2,
The room allocation method includes:
The same number is registered in all the online travel agencies (OTA) so that the same number of rooms can be automatically sold.
3. The method of claim 2,
The room allocation method includes:
Wherein the number of rooms to be sold is differentiated for each online travel agency (OTA), and the 'room quantity differentiation' is selected for directly inputting and managing the room quantity.
3. The method of claim 2,
The room allocation method includes:
Automatic supplement "in which the rooms of the Online Travel Agency (OTA) are added in advance to the purchased amount in the predetermined room quantity of the Online Travel Agency (OTA) is selected. Reservation management system.

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