KR20170058141A - Method of providing a caring service for user through telecommunication network and storage medium storing a program to implement thereof - Google Patents
Method of providing a caring service for user through telecommunication network and storage medium storing a program to implement thereof Download PDFInfo
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- KR20170058141A KR20170058141A KR1020150161975A KR20150161975A KR20170058141A KR 20170058141 A KR20170058141 A KR 20170058141A KR 1020150161975 A KR1020150161975 A KR 1020150161975A KR 20150161975 A KR20150161975 A KR 20150161975A KR 20170058141 A KR20170058141 A KR 20170058141A
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- 238000000034 method Methods 0.000 title claims abstract description 49
- 230000000474 nursing effect Effects 0.000 claims description 137
- 238000004891 communication Methods 0.000 claims description 28
- 230000006854 communication Effects 0.000 claims description 28
- 230000004044 response Effects 0.000 claims description 9
- 230000006870 function Effects 0.000 description 33
- 230000008569 process Effects 0.000 description 10
- 238000012545 processing Methods 0.000 description 6
- 238000010295 mobile communication Methods 0.000 description 5
- 238000012552 review Methods 0.000 description 5
- 238000010586 diagram Methods 0.000 description 4
- 229920001621 AMOLED Polymers 0.000 description 2
- 230000004913 activation Effects 0.000 description 1
- 230000003321 amplification Effects 0.000 description 1
- 230000007175 bidirectional communication Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 230000001413 cellular effect Effects 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 230000000295 complement effect Effects 0.000 description 1
- 230000005674 electromagnetic induction Effects 0.000 description 1
- 230000002708 enhancing effect Effects 0.000 description 1
- 239000004973 liquid crystal related substance Substances 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/22—Social work or social welfare, e.g. community support activities or counselling services
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- G06F19/32—
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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Abstract
A method for providing a care service by connecting a user and a caregiver, the method comprising: receiving an information request for caregivers from the user terminal; receiving, from the database, Receiving information about the caregivers received from the database, transmitting the information on the caregivers received from the database to the user terminal, receiving a matching request for the selected caregiver among the caregivers from the user terminal, Receiving the acceptance message for the matching request from the caregiver terminal, and transmitting the acceptance message to the user terminal, wherein the acceptance message is transmitted within a predetermined time Not received , It cancels the matched requests transmitted to the subscriber station if the caregiver is.
Description
The present invention relates to a nursing service providing method for connecting a user and a caregiver, and a storage medium storing a program for carrying out the method.
Modern people use caregivers, nursing care providers, or nursing homes when patients are in need of care or treatment due to their busy lives. Choosing a caregiver or caregiver, or choosing a nursing home, that can have a significant impact on a patient's recovery or condition is therefore very important.
In general, it is common for a caregiver or caregiver to use a hospital, or a provider that specializes in these caregivers or caregivers. However, through these companies, caregivers or caregivers can not be freely chosen. Also, there is a problem that the ability of caregiver or caregiver can not be confirmed. Therefore, there is an urgent need for a user who wants to use a caregiver or caregiver to select a caregiver or caregiver who is more convenient and meets the desired condition.
The present invention provides a method of providing a nursing care service in which a user can easily select a caregiver or a nursing home and enable bidirectional communication between the user and the caregiver.
A method for providing a care service to a user through a communication network for achieving the above object includes the steps of receiving a request for information on caregivers from the user, selecting, from among information on caregivers stored in the database server, The method comprising the steps of: retrieving caregiver information corresponding to an information request; informing the user whether the retrieved caregiver information is browsed; and providing the retrieved caregiver information to the user in response to a request from the user, .
A method for providing a care service by connecting a user and an caregiver to a care service server to achieve the above object includes receiving an information request for caregivers from the user terminal, Receiving information on the caregivers from a database, transmitting information on the caregivers received from the database to the user terminal, receiving a matching request for a caregiver selected from the caregivers from the user terminal Receiving a matching message for the matching request from the caregiver terminal, and transmitting the acceptance message to the user terminal, the method comprising the steps of: Message of acceptance If not received within a fixed time, the matching request sent to the caregiver terminal may be canceled.
According to the present invention, a user can easily select a caregiver or a nursing home.
According to the present invention, a user can record a rating for a caregiver or a nursing home so that the reliability of caregiver or nursing home selection can be improved.
1 is a view showing a system for providing a care service according to an embodiment of the present invention.
2 is a block diagram illustrating a care service server according to an embodiment of the present invention.
3 is a block diagram illustrating a detailed configuration of a user terminal according to an embodiment of the present invention.
FIG. 4 is a flow chart illustrating a step in which a nursing service function according to an embodiment of the present invention is processed in a user terminal.
FIG. 5 is a flowchart showing a step in which a function that can be additionally implemented in the care service function shown in FIG. 4 is processed in a user terminal.
6 is a flow chart showing more detailed steps of step S190 of FIG.
FIG. 7 is a flow chart showing outline steps of a care service function according to an embodiment of the present invention.
8 is a flow chart showing more detailed steps of step S310 of FIG.
9 is a flow chart showing more detailed steps of step S330 of FIG.
FIGS. 10A through 10C illustrate examples of screens displayed on a display when a nursing service application according to an exemplary embodiment of the present invention is operated in a user terminal.
The foregoing features and the following detailed description are exemplary of the invention in order to facilitate a description and understanding of the invention. That is, the present invention is not limited to these embodiments, but may be embodied in other forms. The following embodiments are merely examples for the purpose of fully disclosing the present invention and are intended to convey the present invention to those skilled in the art. Thus, where there are several ways to implement the components of the present invention, it is necessary to make it clear that the implementation of the present invention is possible by any of these methods or any of the equivalents thereof.
It is to be understood that, in the context of this specification, when reference is made to a configuration including certain elements, or when it is mentioned that a process includes certain steps, other elements or other steps may be included. In other words, the terms used herein are for the purpose of describing specific embodiments only, and are not intended to limit the concept of the present invention. Further, the illustrative examples set forth to facilitate understanding of the invention include its complementary embodiments.
The terms used in this specification are meant to be understood by those of ordinary skill in the art to which this invention belongs. Commonly used terms should be construed in a manner consistent with the context of this specification. Also, terms used in the specification should not be construed as being excessively ideal or formal in nature unless the meaning is clearly defined. BRIEF DESCRIPTION OF THE DRAWINGS Fig.
The present invention proposes a nursing service providing method that provides a comprehensive nursing service in which a caregiver, a caregiver, or a user requiring a nursing home can easily search for and select a caregiver, a caregiver, or a nursing home. The present invention drives an application installed in a user terminal to search information of a caregiver, a caregiver, or a nursing home, and can directly select a caregiver, a caregiver, or a nursing home satisfying a condition required by the user. A nursing service application may be installed on the user terminal for implementation of the present invention.
Also, in the specification of the present invention, the term 'application' or 'application' refers to an application program installed in a user terminal, and receives information on a caregiver, a caregiver or a nursing home, It includes the basic function of sending a request to a caregiver's terminal. The application is installed and executed in the user terminal so that each function according to the embodiment of the present invention is performed. Meanwhile, the present invention may use a dedicated application for providing various functions according to an embodiment of the present invention, and may be implemented by including functions according to the present invention in another specific or general purpose application. An application to which the present invention is applied may provide services after logging in by inputting user information (e.g., ID) and authentication information (e.g., password) at the time of execution of the application, (For example, a MAC address or a serial number or a telephone number of a smart phone) embedded in the user terminal.
1 is a view showing a system for providing a care service according to an embodiment of the present invention. Referring to FIG. 1, a nursing service providing system according to an embodiment of the present invention may include a
The terminal can be interpreted as a broad concept including not only a smart phone but also any terminal capable of providing the function of the present invention. For example, a mobile terminal including a smart phone, a laptop computer, a digital broadcasting terminal, a PDA (Personal Digital Assistants), a PMP (Portable Multimedia Player), a navigation device, All executable terminals may be included in the user terminal.
First, the
The
The
The nursing service providing system according to the embodiment of the present invention can easily receive the necessary information through the nursing service or the terminal possessed by the user who needs information of the nursing home. In addition, the caregiver / caregiver can be selected directly by using the information provided, and when the selected caregiver / caregiver accepts the matching request, a contract for care service can be obtained. Thus, the convenience of the user who needs the nursing service is improved.
2 is a block diagram illustrating a care service server according to an embodiment of the present invention. Referring to FIG. 2, the
The care and care matching
The member
The caregiver / caregiver
The nursing home
The
The
The
The
The caregiver /
The
As described above, the
3 is a block diagram illustrating a detailed configuration of a user terminal according to an embodiment of the present invention. 3, the
The
When the
The
The
The
The
The
The
The
The ID /
The
The
FIG. 4 is a flow chart illustrating a step in which a nursing service function according to an embodiment of the present invention is processed in a user terminal.
In step S110, the
In step S120, the user enters ID / PW on the screen displayed on the
In step S130, the
In step S140, the menu selection screen is loaded on the display of the
First, when the user selects to search for a caregiver, the
In step S170, the user selects a desired one of the received caregivers / caregivers. The
In step S180, if the
If the search for a nursing home is selected in step S150, the flow advances to step S190.
In step S190, the
In step S210, the user selects a desired nursing home among the received nursing home.
In step S220, the
FIG. 5 is a flowchart showing a step in which a function that can be additionally implemented in the care service function shown in FIG. 4 is processed in a user terminal. Referring to FIG. 5, the user can confirm the information of the caregiver / caregiver more in detail through the purchase of the request ticket.
In step S240, the user requests detailed information of the selected caregiver / caregiver. Here, the detailed information is information other than the information provided basically, and may be such as a review, an education, a major, a detailed career experience, and the like.
In step S250, when the user requests detailed information, the
In step S260, the
In step S270, when the detailed information of the caregiver / caregiver is received, the rating input screen of the caregiver / caregiver can be activated on the display of the
In step S250, if the user does not hold the information request ticket, the flow advances to step S280.
In step S280, a request ticket purchase screen is displayed on the display of the
In step S290, when the user purchases the request ticket, detailed information of the requested caregiver / care giver may be received. If the user does not purchase the request ticket, the procedure will be terminated.
6 is a flow chart showing more detailed steps of step S190 of FIG. Referring to FIG. 6, the
In step S192, the
In step S194, the
With the steps shown in FIG. 6, the user can confirm only the nursing home within the set distance based on the current position, so that the user can easily select the nursing home located at a close distance.
FIG. 7 is a flow chart showing outline steps of a care service function according to an embodiment of the present invention. 7, the nursing service function performed in the
When the user executes the nursing service function according to the embodiment of the present invention on the
In step S310, the user inputs login information on the login screen displayed on the screen of the
In step S320, the
In step S330, a series of functions related to the nursing home search may be performed. More specific steps of step S330 will be described below with reference to FIG.
In step S340, a series of functions related to the caregiver / caregiver search may be performed. Functions related to caregiver / nursing home search may include steps S150, S160, S170, and S180 of FIG. Alternatively, the functions associated with the caregiver / nursing home search may include the steps of FIG.
8 is a flow chart showing more detailed steps of step S310 of FIG. Referring to FIG. 8, the user can perform log-in information input operation or membership log-in operation depending on whether the user is a member. In addition, the login information can be transmitted to the
In step S311, whether the user is a member is confirmed. The user must register to use the nursing service function according to the present invention. That is, the nursing service function according to the present invention is only served to members who have joined the membership. If the subscription has been made, the process proceeds to step S312
In step S312, the user inputs login information on the screen of the
In step S313, the
In step S314, the
If it is not a member in step S311, the process proceeds to step S315. In step S315, the user can join the membership. The user can use the nursing service function according to the present invention through login after signing up for membership.
If the login information input by the user and the previously stored login information do not match in step S313, the flow advances to step S316. In step S316, if the count value corresponding to the login failure count is larger than the preset reference value, the process proceeds to step S317. Or in step S316, if the count value corresponding to the number of failed login attempts is smaller than the preset reference value, the process proceeds to step S319.
In step S317, the user performs the identity authentication. When the count value corresponding to the number of failed login attempts exceeds the set reference value, the login operation can be performed through the user authentication instead of the login through the login information input, thereby enhancing the security. Personal authentication can be performed in a variety of ways. For example, identity verification can be accomplished by confirming the resident registration number, telephone number, address, e-mail address, questions registered at the time of membership registration, and answers thereto. If authentication is performed in step S317, the process proceeds to step S318.
In step S318, the
In step S316, if the count value corresponding to the number of failed login attempts is smaller than the preset reference value, the process proceeds to step S319. In step S319, the
According to the above-described login operation, the service can be performed only for the user who has subscribed to the nursing service function according to the present invention. In addition, when the login operation fails more than a predetermined number of times, the login operation is performed through the additional user authentication, thereby improving the security.
9 is a flow chart showing more detailed steps of step S330 of FIG. Referring to FIG. 9, the nursing home search function according to the nursing service function of the present invention can be performed based on the location information. For example, the user can search for a current location of the user, i.e., a nursing home located adjacent to the location of the
In step S331, the nursing home search screen is loaded on the screen of the
In step S332, the user can select a search filter. The search filter can specify the search conditions of the nursing home. For example, search conditions can be specified to search for a nursing home around the current user's location or to search for a popular nursing home. The user terminal can search for a nearby nursing home (step S333) or search for a popular nursing home (step 334) according to the user's search filter designation.
In step S335, the
In step S336, the user selects any one of the search results displayed on the screen, and the
In step S337, when the user selects the nursing home displayed on the map, a telephone connection pop-up window may be displayed on the screen of the
In step S338, when the user selects the telephone connection menu of the popup window, telephone connection is automatically made to the selected nursing home.
As described above, the nursing home search function searches for and displays a nursing home located near the user based on the location information, so that the convenience of selecting a user's nursing home can be increased. In addition, by selecting a popular nursing home based on the rating information of the nursing home entered by the user, the reliability of the user's selection of the nursing home can be improved.
FIGS. 10A through 10C illustrate examples of screens displayed on a display when a nursing service application according to an exemplary embodiment of the present invention is operated in a user terminal.
10A shows a login screen when the nursing service application is activated, FIG. 10B shows a screen displaying menu selection windows as a screen displayed after login, and FIG. 10C shows a screen showing detailed information on the selected caregiver.
According to the nursing service providing system according to the embodiment of the present invention as described above, the nursing service application is installed in the user's terminal, and the nursing service application can be operated by the user to more easily select the caregiver or the nursing home. Also, by inputting a rating or review of the caregiver or nursing home selected by the user, another user can refer to the caregiver or the nursing home. Thus, the user can select a reliable caregiver or a nursing home. The caregiver can also receive a care request from an unspecified number of users by installing a care service application on the terminal and registering the information of the user, so that a job can be easily obtained.
The present invention has been described above with reference to the embodiments of the present invention. It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory and are intended to provide further explanation of the invention as claimed. Accordingly, the above embodiments should be understood in an illustrative rather than a restrictive sense. That is, the technical idea that can achieve the same object as the present invention, including the gist of the present invention, should be interpreted as being included in the technical idea of the present invention.
Therefore, it is intended that the present invention cover modifications and variations of this invention provided they come within the scope of the appended claims and their equivalents. The scope of protection of the present invention is not limited to the above embodiments.
10: User terminal
12: Caregiver / Caregiver terminal
20: Communication network
100: Nursing service server
110: Care and care matching server
120: Database server
Claims (20)
Receiving an information request from the user for caregivers;
Retrieving the caregiver information corresponding to the information request from the user among the information on the caregivers stored in the database server;
Notifying the user whether the searched person information is browsed;
And providing the searched caregiver information to the user according to a request of the user notified of the browsing.
Wherein the retrieved caregiver information is not provided to the user when the reference time elapses from the notification of the browsing.
If there is an acceptance of the user in accordance with the notification of whether or not to browse within the reference time from the notification of the browsing,
Further comprising the step of determining whether the user has the right to read the searched caregiver information.
And selectively providing the searched caregiver information to the user according to a result of the determination.
Providing the searched caregiver information to the user when the user has an access right to the searched caregiver information,
And notifying the user whether or not to purchase the searched caregiver information when the user does not have the right to read the searched caregiver information.
And providing the searched caregiver information to the user when receiving the purchase intention for the searched caregiver information from the user according to the notification of the purchase or not.
Wherein the information request for caregivers from the user comprises at least one of an age, a workable time, a cost, an area, a gender, a career, and a possible work type of caregivers.
And receiving a request for information from the user about the nursing home.
Retrieving information on the sanitary nursing homes from a database in response to information requests for the sanitary nursing homes; And
And transmitting information about the retrieved sanitary nurses to the user.
Further comprising the step of receiving location information of the user's terminal from the user and transmitting information about the nursing home located within a predetermined distance from the user's terminal using the received location information to the user, How to provide services.
Receiving an information request for caregivers from the user terminal;
Receiving information about the caregivers from a database in response to an information request for the caregivers;
Transmitting information on the caregivers received from the database to the user terminal;
Receiving a matching request for the selected caregiver from the user terminal;
Transmitting a matching request for the selected caregiver to the caregiver terminal;
Receiving an acceptance message for the matching request from the caregiver terminal; And
And transmitting the acceptance message to the user terminal,
And canceling the matching request sent to the caregiver terminal if the acceptance message is not received within a set time.
Wherein the requesting of information about the caregivers from the user terminal comprises conditions for caregivers.
Wherein the conditions include at least one of an age of caregivers, available time, cost, area, sex, career, and possible work type.
Wherein the set time is 72 hours.
And transmitting the login information stored in the database to the user terminal.
Further comprising receiving an information request from the user terminal about the nursing home.
Receiving information on the nursing home from the database in response to the request for information on the nursing home, and transmitting information on the received nursing home to the user terminal.
Receiving location information on the user terminal from the user terminal and transmitting information on the nursing homes located within a predetermined distance from the user terminal to the user terminal using the received location information, .
Wherein the location information is GPS information of the user terminal.
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Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20200038597A (en) * | 2018-10-04 | 2020-04-14 | 박재병 | Disease-based elderly care total service provide apparatus |
KR20200078875A (en) * | 2018-12-24 | 2020-07-02 | 주식회사 에이치엔원 | Apparatus and Method for Matching Caregiver |
KR20200091653A (en) * | 2019-01-23 | 2020-07-31 | 주식회사 에이치엠씨네트웍스 | A System For Providing Caregiver Brokerage Services Sharable Real-time Information And Method Thereof |
KR20210021875A (en) * | 2019-08-19 | 2021-03-02 | 주식회사 비지팅엔젤스코리아 | Care service providing system and method for providing care service |
KR20210058535A (en) | 2019-11-14 | 2021-05-24 | 주식회사 유니메오 | Caring service system, server and method |
-
2015
- 2015-11-18 KR KR1020150161975A patent/KR20170058141A/en unknown
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR20200038597A (en) * | 2018-10-04 | 2020-04-14 | 박재병 | Disease-based elderly care total service provide apparatus |
KR20200078875A (en) * | 2018-12-24 | 2020-07-02 | 주식회사 에이치엔원 | Apparatus and Method for Matching Caregiver |
KR20200091653A (en) * | 2019-01-23 | 2020-07-31 | 주식회사 에이치엠씨네트웍스 | A System For Providing Caregiver Brokerage Services Sharable Real-time Information And Method Thereof |
KR20210021875A (en) * | 2019-08-19 | 2021-03-02 | 주식회사 비지팅엔젤스코리아 | Care service providing system and method for providing care service |
KR20210058535A (en) | 2019-11-14 | 2021-05-24 | 주식회사 유니메오 | Caring service system, server and method |
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