KR20170056238A - Vending machine control system using a mobile terminal and method thereof - Google Patents
Vending machine control system using a mobile terminal and method thereof Download PDFInfo
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- KR20170056238A KR20170056238A KR1020150159652A KR20150159652A KR20170056238A KR 20170056238 A KR20170056238 A KR 20170056238A KR 1020150159652 A KR1020150159652 A KR 1020150159652A KR 20150159652 A KR20150159652 A KR 20150159652A KR 20170056238 A KR20170056238 A KR 20170056238A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/04—Payment circuits
- G06Q20/06—Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme
- G06Q20/065—Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme using e-cash
- G06Q20/0655—Private payment circuits, e.g. involving electronic currency used among participants of a common payment scheme using e-cash e-cash managed centrally
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/322—Aspects of commerce using mobile devices [M-devices]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
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- H04W4/008—
Abstract
The present invention relates to a vending machine control system using a mobile terminal and a method thereof. A vending machine including a vending machine unique number stored or displayed on the outside, a vending machine controller for controlling vending machine driving, and an O2O terminal for controlling the vending machine controller based on data transmitted from the user terminal; A vending machine app stored in the user terminal and connected to the O2O terminal of the vending machine using a short-range wireless communication means, for trading a vending machine product; And an operating computer connected to the user terminal for receiving and processing vending machine status information and vending machine use data from a vending machine app of the user terminal, Wherein the vending machine application of the user terminal performs payment for the vending machine merchandise transaction and the O2O terminal receives the payment amount information from the user terminal to control the withdrawal of the vending machine commodity. And a method therefor are presented.
Description
The present invention relates to a vending machine control system using a mobile terminal and a method thereof. The present invention relates to an apparatus for purchasing a product using a mobile terminal such as a smart phone in various vending machines installed on an off-line, and more particularly to an apparatus for purchasing products using a mobile terminal such as a smart phone, The present invention relates to a vending machine control system using a mobile terminal and a method thereof, in which an offline link terminal is installed and a product is settled and an article is purchased using an application program installed in the mobile terminal.
In order to purchase a product from a vending machine installed on the off-line, it is common to make a settlement using a cash input means or a credit card reader means mounted on a vending machine, and take out the product.
When a product of such a vending machine is purchased by cash, there is a problem that it is inconvenient due to failure of the cash input means, and there is a problem of a cash theft. In addition, since a method of using a credit card in a credit card reader means requires communication with a credit card company or the like through a modem communication means or the like in a vending machine, it is necessary to carry out settlement so that a burden of installing a modem and a communication device, And the like.
As an invention for solving the above problems of the prior art, there are a vending machine terminal, a vending machine payment system, and a vending machine payment system operating method of Korean Patent Laid-Open Publication No. 10-2015-0065988 (publication date June 16, 2015) Is disclosed.
The disclosed invention provides an information processing apparatus including an extracting unit for extracting terminal information in the payment request according to a payment request from a vending machine terminal; A transmitting unit for transmitting a payment means selection request signal to the mobile terminal identified by the extracted terminal information; A settlement unit configured to settle a settlement amount associated with the settlement request using a settlement unit selected by the mobile terminal that has received the settlement unit selection request signal; And a control unit for transmitting an ejection command for providing a product to the vending machine terminal when the settlement processing is completed,
The settlement request is generated in the vending machine terminal as the mobile terminal is positioned within the coverage of the NFC recognition module driven by the vending machine terminal,
Wherein the extracting unit extracts terminal information including at least one of a telephone number, terminal owner information, and e-mail address of the mobile terminal recognized by the NFC recognition module,
Wherein the settlement unit performs settlement processing for the settlement amount associated with the settlement request using the registered settlement unit when it is confirmed that the settlement means is registered in correspondence with the mobile terminal,
The transfer unit generates the payment means selection request signal including at least one of a payment means list in which a plurality of payment means are arranged, a name of the goods, and the payment amount.
In the disclosed invention, a vending machine is provided with communication means with an external settlement system and communication means (NFC) with a mobile terminal. When a mobile terminal having NFC communication means is located in an NFC recognition area of a vending machine, The mobile terminal extracts the terminal information of the mobile terminal and requests the mobile terminal to select a payment means. When the mobile terminal selects the payment means, the vending machine receives the information, communicates with the external payment means to perform payment, And executing an ejection command of the vending machine product.
Therefore, since the vending machine itself, such as a vending machine having the above-mentioned conventional credit card payment means, must have an external communication means such as a modem, it is expensive and requires a payment error due to a failure of a device such as a modem or communication, There is a problem of frequent occurrence and a problem of information leakage of the mobile terminal user because the personal information and the payment means information are extracted from the mobile terminal and the payment is processed.
Also, there is a problem that a user who intends to use a vending machine has an inconvenience that the mobile terminal must approach the vending machine through the NFC recognition area of the vending machine, and since the vending machine takes the lead in the transaction such as settlement, have.
In addition, when an error occurs to a vending machine or a user depending on payment, inventory of vending machine products, vending machine status information, or the like, the user abandons the use or calls a telephone number attached to the vending machine, There is a problem that can not be avoided.
In view of the fact that it takes a lot of cost and can not be used in the event of a failure or a communication error, a vending machine that does not have a communication means with its own payment means and an external payment system, a risk of leakage of payment information and personal information of a mobile terminal user A vending machine capable of selecting and trading a desired vending machine without being close to a specific vending machine in a place where a plurality of vending machines are installed, a vending machine capable of eliminating errors and anxiety by causing a user's mobile terminal to lead settlement and transactions, A vending machine capable of remotely monitoring status information of a vending machine through the mobile terminal, and a vending machine control system using the mobile terminal capable of immediately solving a complaint about the use of the vending machine through the mobile terminal, and a method thereof do.
SUMMARY OF THE INVENTION The present invention has been made in order to solve the problems of the prior art described above, and it is an object of the present invention to provide a billing apparatus and a billing system, And it is an object of the present invention to provide a vending machine control system and a method thereof using a mobile terminal capable of performing inexpensive and error-free settlement.
It is another object of the present invention to provide a vending machine control system and a method thereof using a mobile terminal without risk of leakage of settlement information and personal information of a mobile terminal user.
It is another object of the present invention to provide a vending machine control system and a method thereof using a mobile terminal capable of performing an error-free transaction by selecting a desired vending machine without being close to a specific vending machine in a place where a plurality of vending machines are installed.
It is another object of the present invention to provide a vending machine control system and a method thereof using a mobile terminal capable of eliminating errors and anxiety by causing a user's mobile terminal to lead settlement and transaction.
It is still another object of the present invention to provide a vending machine control system and a method thereof using a mobile terminal capable of remotely monitoring status information of a vending machine through the mobile terminal.
It is another object of the present invention to provide a vending machine control system and a method thereof, which can immediately resolve a complaint about the use of a vending machine through the mobile terminal and can easily confirm the operation status of the vending machine by using a mobile terminal .
As a technical solution for achieving the object of the present invention, as a first aspect of the present invention, there is provided a billing apparatus and vending machine control means mounted on a user terminal, which is a mobile terminal, and driven by utilizing hardware resources of the user terminal And transmitting the generated control command to the vending machine and communicating with the user terminal via the short-range wireless communication means to transmit and receive data to and from the application and to transmit the payment information from the user terminal to the vending machine An O2O terminal for receiving; A vending machine controller installed in the vending machine for controlling various operations of the vending machine, receiving an instruction for generating a control command through serial communication with the O2O terminal, and transmitting the vending machine state information; A vending machine including a vending machine number display unit for displaying a unique number of the vending machine at a predetermined position of the vending machine; and a vending machine number display unit for communicating with the user terminal via communication means and providing various vending machine information to the application of the user terminal, An operating computer for receiving vending machine status information and vending machine use information, an electronic payment computer connected to the user terminal for electronic purchase control of a vending machine product, A civil program center for providing information for solving complaints, a web program for accessing the operating computer to provide various vending machine information and receiving vending machine status information and vending machine use information from the operating computer, uh The vending machine control system using a mobile terminal including a terminal operator to run the application are presented.
According to a second aspect of the present invention, there is provided a method of controlling a wireless terminal, comprising: receiving a surrounding BLE beacon information from an O2O terminal installed in at least one vending machine in the vicinity; Transmitting the beacon information of the O2O terminal to the operating computer to request event information of the corresponding vending machine; The operating computer transmitting event information of at least one vending machine corresponding to the beacon information to the user terminal; Selecting a vending machine based on the vending machine list and event information transmitted from the operating computer displayed by the user terminal; A step in which the user terminal inputs an amount of money and proceeds with payment of a card, thereby requesting an electronic settlement computer to approve payment of the card; Receiving the card settlement approval information from the electronic settlement computer; Accessing the O2O terminal of the vending machine selected by the user terminal by BLE communication; Transmitting the settlement-approved amount information to the O2O terminal to which the user terminal is connected for communication; The O2O terminal transmitting the amount information transmitted from the user terminal to the vending machine controller of the vending machine; Causing the vending machine controller to display an activation indication on a goods retrieval button of a vending machine included in an amount transferred from the O2O terminal; After the vending machine controller recognizes that the merchandise is withdrawn from the vending machine, transmitting the transaction completion and refund balance data to the O2O terminal to the O2O terminal; The O2O terminal transmits transaction end and refund balance data to the user terminal and terminates the connection; The user terminal transmits a transaction record to the operating computer when the amount of the refund balance data transmitted from the O2O terminal is 0, and if the amount of the refund balance data transmitted from the O2O terminal is not 0 Transmitting a settlement part cancellation request to the electronic settlement computer; Receiving the settlement part cancellation approval data from the electronic settlement computer; And transmitting the transaction details to the operating computer by the user terminal.
According to a third aspect of the present invention, there is provided a method of operating a computer system, the method comprising: requesting a user authentication to the operating computer when the user terminal is connected to the operating computer by executing an application; Transmitting the point information of the user to the user terminal when the operation computer is authenticated by the user; Receiving the vending machine unique number input by the user terminal into the application; Wherein the user terminal is connected to an O2O terminal installed in a vending machine corresponding to the vending machine unique number by BLE communication; Transmitting, by the user terminal, the goods amount information input to the application to the O2O terminal; The O2O terminal transmitting the amount information transmitted from the user terminal to the vending machine controller of the vending machine; Causing the vending machine controller to display an activation indication on a goods retrieval button of a vending machine included in an amount transferred from the O2O terminal; After the vending machine controller recognizes that the merchandise is withdrawn from the vending machine, transmitting the transaction completion and refund balance data to the O2O terminal to the O2O terminal; The O2O terminal transmits transaction end and refund balance data to the user terminal and terminates the connection; The user terminal transmits a transaction record to the operating computer when the amount of the refund balance data transmitted from the O2O terminal is 0, and if the amount of the refund balance data transmitted from the O2O terminal is not 0 Transferring the refund balance data to the operating computer together with transaction details; And reducing the point corresponding to the amount included in the transaction history in the point information of the user by using the mobile terminal.
According to a fourth aspect of the present invention, there is provided a method of operating a portable terminal, comprising: receiving a push message including a vending machine event information; Requesting user authentication to the operating computer when the user terminal is connected to the operating computer by executing the application; Transmitting the point information of the user to the user terminal when the operation computer has completed user authentication; Selecting a vending machine based on the vending machine list and event information transmitted from the operating computer displayed by the user terminal; Accessing the user terminal by BLE communication with an O2O terminal installed in the selected vending machine; Transmitting, by the user terminal, the goods amount information input to the application to the O2O terminal; The O2O terminal transmitting the amount information transmitted from the user terminal to the vending machine controller of the vending machine; Causing the vending machine controller to display an activation indication on a goods retrieval button of a vending machine included in an amount transferred from the O2O terminal; After the vending machine controller recognizes that the merchandise is withdrawn from the vending machine, transmitting the transaction completion and refund balance data to the O2O terminal to the O2O terminal; The O2O terminal transmits transaction end and refund balance data to the user terminal and terminates the connection; The user terminal transmits a transaction record to the operating computer when the amount of the refund balance data transmitted from the O2O terminal is 0, and if the amount of the refund balance data transmitted from the O2O terminal is not 0 Transferring the refund balance data to the operating computer together with transaction details; And reducing the point corresponding to the amount included in the transaction history in the point information of the user by using the mobile terminal.
In addition, according to a fifth aspect of the present invention, there is provided a computer readable recording medium storing a program for causing a computer to execute the steps of: Transmitting the point information of the user to the user terminal when the operation computer is authenticated by the user; Receiving the vending machine unique number input by the user terminal into the application; Wherein the user terminal is connected to an O2O terminal installed in a vending machine corresponding to the vending machine unique number by BLE communication; The O2O terminal transmits to the vending machine controller an activation request for the vending machine so that the user terminal can occupy the vending machine product to be purchased; A step of causing the vending machine controller to display an activation indication on a goods taking-out button of the vending machine; The vending machine controller receiving a signal from the vending machine to select a specific goods retrieval button; The Vending Machine Controller sends a transaction approval request by transmitting the selected goods and the corresponding amount information to the O2O terminal; The O2O terminal transmitting a point approval request corresponding to an amount of goods through subtraction of a holding point to the user terminal; transmitting the transaction approval through the point deduction to the O2O terminal; The O2O terminal transmitting transaction approval through point deduction to the vending machine controller; Causing the user terminal to terminate the transaction by terminating the BLE communication with the O2O terminal after the product is drawn from the vending machine; Transmitting the merchandise transaction details including usage point information to the operating computer; And reducing the point corresponding to the amount included in the transaction history in the point information of the user by using the mobile terminal.
According to the present invention, since the vending machine itself does not have means for communication with the settlement means and the external settlement system, it is possible to perform inexpensive and error-free settlement, and there is no risk of leakage of payment information and personal information of the mobile terminal user, It is possible to deal with errors without selecting a desired vending machine without being close to a specific vending machine in a place where a large number of vending machines are installed and error and anxiety can be solved by causing the user's mobile terminal to lead settlement and transaction, Etc. can be remotely monitored through the mobile terminal, complaints about the use of the vending machine can be immediately solved through the mobile terminal, and vending machine operators can easily check the operation status of the vending machine.
1 is a schematic block diagram of an embodiment of a vending machine control system using a mobile terminal according to the present invention.
2 is a schematic configuration diagram of an embodiment of an application executed in a user terminal, which is a main part of an embodiment of the present invention.
3 is a schematic block diagram of an embodiment of an O2O terminal installed in a vending machine which is a main part of an embodiment of the present invention.
4 is a schematic configuration diagram of an embodiment of an application executed in a business entity terminal, which is a main part of an embodiment of the present invention.
5 is a schematic block diagram of an embodiment of an operating computer which is a principal part of an embodiment of the present invention.
6 is a schematic block diagram of an embodiment of a vending machine management module that is a main part of an embodiment of an operating computer which is a major part of an embodiment of the present invention.
FIG. 7 is a schematic block diagram of an embodiment of a system management module, which is a main part of an embodiment of an operating computer, which is a main part of an embodiment of the present invention.
FIG. 8 is a schematic configuration diagram of an embodiment of an application management module, which is a main part of an embodiment of an operating computer which is a main part of an embodiment of the present invention.
FIG. 9 is a schematic block diagram of an embodiment of a statistical management module, which is a principal part of an embodiment of an operating computer which is a main part of an embodiment of the present invention.
FIG. 10 is a schematic configuration diagram of an embodiment of a complaint center computer which is a main part of an embodiment of the present invention.
11 is a flowchart for explaining an embodiment of a vending machine control method using the mobile terminal of the present invention.
12 is a flowchart for explaining another embodiment of the vending machine control method using the mobile terminal of the present invention.
13 is a flowchart for explaining another embodiment of the vending machine control method using the mobile terminal of the present invention.
14 is a flowchart for explaining another embodiment of the vending machine control method using the mobile terminal of the present invention.
Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description of the main configuration of the present invention, the configuration of a user terminal, a business terminal, an O2O terminal, and an operating computer can be used in combination of hardware itself or an application program or a web program utilizing the hardware.
In the present invention, terms including an unmanned kiosk and a vending machine installed on an off-line to perform sales or reservation of various goods and services that do not reside the salespersons, and the like are used as a vending machine.
1 is a schematic block diagram of an embodiment of a vending machine control system using a mobile terminal according to the present invention. As shown in FIG. 1, the vending machine control system using the mobile terminal of the present invention includes a payment means and a vending machine control means, which are mounted on the
The
In order for the
The
The
The unique information of the
In the embodiment of the present invention, the vending machine itself does not have means for communicating with an external operating computer, an electronic payment computer and a business terminal. The
Also, it is possible to implement a pop-up function such as promoting a vending machine to the
In the embodiment of the present invention, payment for vending machine merchandise transaction is a so-called reverse payment method in which user payment information between the
In addition, although the BLE communication is described as the short distance wireless communication means between the
In addition, the
2 is a schematic configuration diagram of an embodiment of an application executed in a user terminal, which is a main part of an embodiment of the present invention. As shown in FIG. 2, the app executed by the user terminal of the present invention includes a location information management module 110 for displaying the current location of the GPS location of the user terminal 100 and managing location information; A vending machine information management module 120 for displaying vending machine information on a map based on the GIS and managing the surrounding vending machine searching and related services; A settlement information management module 130 for managing real-time settlement of a credit card or the like through interlocking with an electronic settlement computer and settlement using prepaid chargeable points; A manual information management module 140 for guiding how to use the vending machine and how to use coupons / points and the like; A messenger information management module 150 for carrying out publicity and advertisement through a messenger in cooperation with a messenger agency and managing the gift of a vending machine product via a messenger; A member information management module 160 for performing registration and user authentication through an application; A point management module (l70) for linking and accumulating points with respect to the use of vending machines, and a system capable of using points of other companies as cash in vending machines; A complaint center linkage module 180 for managing various complaints of services related to the present invention and inquiries and responses through messages or e-mails; A data communication module 190 for communication connection with the O2O terminal 200, communication connection with the operating computer 300, and communication connection with the electronic settlement computer 400.
3 is a schematic block diagram of an embodiment of an O2O terminal installed in a vending machine which is a main part of an embodiment of the present invention. 3, the
4 is a schematic block diagram of an embodiment of an operating computer which is a principal part of an embodiment of the present invention. As shown in FIG. 4, the operating computer of the present invention includes a vending
5 is a schematic configuration diagram of an embodiment of an application executed in a business entity terminal, which is a main part of an embodiment of the present invention. As shown in FIG. 5, the app installed and executed in the
6 is a schematic block diagram of an embodiment of a vending machine management module that is a main part of an embodiment of an operating computer which is a major part of an embodiment of the present invention. 6, the vending machine management module of the operating
FIG. 7 is a schematic block diagram of an embodiment of a system management module, which is a main part of an embodiment of an operating computer, which is a main part of an embodiment of the present invention. As shown in FIG. 7, the system management module of the present invention includes a service task management module 321 for managing a service task according to an embodiment of the present invention; A payment information management module 322 for storing payment information transmitted from the
FIG. 8 is a schematic configuration diagram of an embodiment of an application management module, which is a main part of an embodiment of an operating computer which is a main part of an embodiment of the present invention. 8, the application management module of the present invention includes a user application module 331 and a provider application management module 332 for managing status information and update status of user and user applications; An application version management module 333 for managing versions of the user and business application; And a member information management module 334 for managing the information of the user and business user application using member.
FIG. 9 is a schematic block diagram of an embodiment of a statistical management module, which is a principal part of an embodiment of an operating computer which is a main part of an embodiment of the present invention. 9, the statistical management module of the present invention includes a usage statistic management module 341 for managing overall statistics of vending machine use status; A usage profit / number statistics management module 342 for processing and managing statistics such as the utilization income / number of vending machines; A utilization statistics management module 343 for processing and managing statistics on the usage status of the vending machines by period; A utilization statistics management module 344 for each type of machine for processing and managing statistics on the usage status of each machine type of vending machine; A civil affairs statistics management module 345 for statistical processing and management of various complaints collected from the
FIG. 10 is a schematic configuration diagram of an embodiment of a complaint center computer which is a main part of an embodiment of the present invention. As shown in FIG. 10, the complaint center computer of the present invention includes a complaint Q & A management module 511 for managing inquiry and response information about a complaint related to an embodiment of the present invention; A vending machine condition management module 512 for receiving and managing a vending machine condition in relation to the vending machine condition; An O2O terminal state management module 513 for receiving and managing a complaint related to an abnormality of the O2O terminal of a specific vending machine, and the like; (VOC) management unit 510 for responding to the complaints related to these complaints with a VOC service, and an application status management module 514 for receiving and managing complaints related to the user application or the business application.
A customer Q & A management module 521 for managing consultation regarding inquiries and responses of users or business operators; A membership inquiry management module 522 for managing a membership inquiry related to an embodiment of the present invention of a user or a provider; A consultation management unit 520 including a data management module 523 for managing various counseling related data and a counseling acceptance management module 524 for managing counseling acceptance and processing status.
Hereinafter, embodiments of the present invention will be described in more detail with reference to FIGS. 1 to 10. FIG.
First, the existing vending machine operator agrees to accept the embodiment service of the present invention in the vending machine operating and installs the
A user who wishes to trade a product of the vending machine accesses the application downloading computer by the
When the user is located within the BLE beacon recognition area of the place where at least one vending machine is installed, the owner of the user terminal installed with the user vending machine application executes the application at the user terminal in order to use the vending machine. Or the BLE beacon recognition area installed in the vending machine, the app of the user terminal can be automatically executed. When the application of the user terminal is executed, each O2O terminal of the at least one vending machine transmits BLE beacon information to the user terminal and displays it on the app of the user terminal. When the application of the user terminal is executed, the operating computer and the user terminal are communicatively connected.
When the user executes the application in the user terminal, the user is communicatively connected to the operating computer. After performing the user authentication, the vending machine event information is requested to the operating computer by inputting to the user's app or included in the push message transmitted by the operating computer And display the vending machine event information on the user terminal.
In addition, when the application of the user terminal is executed, the operating computer can transmit peripheral vending machine information based on the location information of the application, for example, to display the application together with the map data.
After confirming the vending machine event information and the vending machine information displayed on the user terminal, the user terminal receives a signal for selecting a specific vending machine and an input vending machine unique number, and transmits the signal through the BLE communication. Wherein the O2O terminal of the at least one vending machine receives the vending machine unique number transmitted from the user terminal and discontinues the BLE communication with the user terminal if the vending machine unique number is not identical to the stored vending machine unique number, A BLE communication connection is maintained between the terminal and the user terminal. In this state, the money information through the card settlement in the user terminal or the money information through the point settlement is transmitted to the O2O terminal to perform the commodity transaction between the user terminal and the vending machine.
The vending machine unique number input to the user terminal may be received by the user terminal application or may be included in the vending machine information transmitted from the operation computer.
In this manner, the vending machine can be controlled through communication between the O2O terminal and the user terminal without putting external communication means in the vending machine, and settlement and transaction can proceed. Also, there is no risk of leakage of payment information of the user terminal by transmitting only the amount information without transmitting the payment information to the O2O terminal. In addition, since a vending machine to be traded is specified using a unique number assigned to a vending machine in a place where a plurality of vending machines are installed, communication with only the O2O terminal of the vending machine is connected and held, thereby preventing confusion of the vending machine service.
Also, it is possible to transmit the vending machine promotion data to the
In addition, in the payment method of the
11 is a flowchart for explaining an embodiment of a vending machine control method using a mobile terminal according to the present invention. As shown in FIG. 11, an embodiment of the present invention is a flowchart for explaining a transaction method through a card settlement by a user .
(S100) of receiving peripheral BLE beacon information from an O2O terminal installed in at least one vending machine in the vicinity of the user terminal; (S101) of transmitting the beacon information of the O2O terminal to the operating computer and requesting the event information of the corresponding vending machine by the user terminal; The operation computer transmitting event information of at least one vending machine corresponding to the BLE beacon information to the user terminal (S102); Selecting (S103) a vending machine based on the vending machine list and the event information transmitted from the operating computer displayed by the user terminal; (S104) the user terminal requests a credit card payment approval to the electronic payment computer by inputting a money amount and proceeding with a credit card settlement; (S105) the user terminal receiving the card settlement approval information from the electronic settlement computer; (S106) connecting to the O2O terminal of the vending machine selected by the user terminal by BLE communication; (S107) of transmitting the settlement-approved amount information to the O2O terminal to which the user terminal is communicatively connected; (S108) the O2O terminal transmits the amount information transmitted from the user terminal to the vending machine controller of the vending machine; (S109) of causing the vending machine controller to display an activation indication on a goods retrieval button of a vending machine included in an amount transferred from the O2O terminal; (S110), after the vending machine controller recognizes that the merchandise is withdrawn from the vending machine, transmits the transaction completion and refund balance data to the O2O terminal to the O2O terminal (S110); (S111) the O2O terminal transmits transaction end and refund balance data to the user terminal and terminates the connection; The user terminal transmits a transaction record to the operating computer when the amount of the refund balance data transmitted from the O2O terminal is 0, and if the amount of the refund balance data transmitted from the O2O terminal is not 0 A step (S112) of transmitting a settlement part cancellation request to the electronic settlement computer; (S113) of receiving the settlement part cancellation approval data from the electronic settlement computer; And transmitting the transaction details to the operating computer (S114).
12 is a flowchart for explaining another embodiment of the vending machine control method using the mobile terminal of the present invention. The embodiment of the present invention shown in FIG. 12 shows a vending machine transaction method using point information of a user. As shown in FIG. 12, a method of controlling a vending machine using a mobile terminal according to the present invention includes: a step (S200) of requesting a user authentication to the operating computer when a user terminal is connected to an operating computer by executing a vending machine app; (S201) of transmitting the point information of the user to the user terminal when the operation computer has completed user authentication of the user terminal; (S202) of receiving the vending machine unique number input by the user terminal into the vending machine app; (S203) in which the user terminal is connected to an O2O terminal installed in a vending machine corresponding to the vending machine unique number by BLE communication; (S204) of transmitting the goods amount information inputted to the vending machine app to the O2O terminal by the user terminal; The O2O terminal transmits the amount information transmitted from the user terminal to the vending machine controller of the vending machine (S205); (S206) of causing the vending machine controller to display an activation indication on a goods retrieval button of a vending machine that is included in an amount transferred from the O2O terminal; (S207) after the vending machine controller recognizes that the goods are withdrawn from the vending machine, and transmits transaction completion and refund balance data to the O2O terminal to the O2O terminal (S207); The O2O terminal transmits transaction completion and refund balance data to the user terminal and releases connection (S208); The user terminal transmits a transaction record to the operating computer when the amount of the refund balance data transmitted from the O2O terminal is 0, and if the amount of the refund balance data transmitted from the O2O terminal is not 0 (S109) of sending the refund balance data to the operating computer together with transaction details; And reducing the point corresponding to the amount of money included in the transaction history in the point information of the user (S210).
13 is a flowchart for explaining another embodiment of the vending machine control method using the mobile terminal of the present invention. 13 shows an embodiment in which a user terminal receives a vending machine event push message and performs transactions with a vending machine. As shown in FIG. 13, a method of controlling a vending machine using a mobile terminal according to the present invention includes: receiving (S300) a push message including a vending machine event transmitted by an operating computer; A step (S301) of the user terminal requesting a user authentication to the operating computer; Transmitting the point information of the user to the user terminal when the operating computer has completed user authentication (S302); (S303) selecting a vending machine based on the vending machine list and the event information transmitted from the operating computer displayed by the user terminal; (S304) connecting the user terminal to the O2O terminal installed in the selected vending machine by BLE communication; (S305) of transmitting the commodity amount information input to the vending machine app to the O2O terminal by the user terminal; The O2O terminal transmits the amount information transmitted from the user terminal to the vending machine controller of the vending machine (S306); (S307) of causing the vending machine controller to display an activation indication on a goods retrieval button of a vending machine included in an amount transferred from the O2O terminal; (S308) after the vending machine controller recognizes that the merchandise is withdrawn from the vending machine, and transmits the transaction completion and refund balance data to the O2O terminal to the O2O terminal; The O2O terminal transmits transaction end and refund balance data to the user terminal and terminates the connection (S309); The user terminal transmits a transaction record to the operating computer when the amount of the refund balance data transmitted from the O2O terminal is 0, and if the amount of the refund balance data transmitted from the O2O terminal is not 0 (S310) of transferring the refund balance data to the operating computer together with transaction details; And a step S311 of reducing the point corresponding to the amount included in the transaction details in the point information of the user by the operating computer (S311).
14 is a flowchart for explaining another embodiment of the vending machine control method using the mobile terminal of the present invention. FIG. 14 shows a vending machine transaction method led by a vending machine app of a user terminal. As shown in FIG. 14, a method for controlling a vending machine using a mobile terminal according to the present invention includes: (S400) when a user terminal executes a vending machine application and requests a user authentication to the operating computer when the user accesses the operating computer through communication; (S401) of transmitting the point information of the user to the user terminal when the operation computer has completed user authentication; Receiving the vending machine unique number input by the user terminal in the vending machine app (S402); The user terminal is connected to the O2O terminal installed in the vending machine corresponding to the vending machine unique number through the BLE communication through Vending machine unique number matching (S403); The O2O terminal transmits an activation request for the vending machine to the vending machine controller so that the user terminal can occupy the vending machine product for purchase (S404); (S405) of causing the vending machine controller to display an activation indication on the goods taking-out button of the vending machine; A step (S406) of the vending machine controller receiving a signal for selecting a specific commodity extracting button from the vending machine; The Vending Machine Controller sends a transaction approval request by transmitting the goods selected by the O2O terminal and the corresponding amount information (S407); The O2O terminal transmits a point approval request corresponding to the amount of commodity through subtraction of the holding point to the user terminal (S408); and transmitting the transaction approval through the point deduction to the O2O terminal S409); The O2O terminal transmitting transaction approval through point deduction to the vending machine controller (S410); A step S411 of terminating the transaction by releasing the BLE communication with the O2O terminal after the user terminal withdraws the goods from the vending machine; (S412) the user terminal transmitting a commodity transaction history including usage point information to the operating computer; And reducing the point corresponding to the amount included in the transaction history in the point information of the user (S413).
The embodiments of the present invention described above are only a few of various embodiments of the present invention. The vending machine of the present invention includes an O2O terminal having a vending machine unique number and a Bluetooth short-range wireless communication means connected to the vending machine controller in serial communication, and a vending machine app executed in a user terminal for communicating with the O2O terminal. It goes without saying that examples are included in the scope of protection of the present invention.
1000: Vending machine
1100: Vending machine controller
1200: Vending machine number indicator
100: User terminal
200: O2o terminal
300: Operating computer
400: Electronic payment computer
500: Complaint Center Computer
600: Operator terminal
Claims (20)
A vending machine app stored in the user terminal and connected to the O2O terminal of the vending machine using a short-range wireless communication means, for trading a vending machine product;
And an operating computer connected to the user terminal for receiving and processing vending machine status information and vending machine use data from a vending machine app of the user terminal,
Wherein the vending machine application of the user terminal performs payment for the vending machine merchandise transaction and the O2O terminal receives the payment amount information from the user terminal to control the withdrawal of the vending machine commodity. .
Wherein the vending machine includes a vending machine display unit for displaying the vending machine unique number so that it can be confirmed from the outside.
And the vending machine unique number is stored in the O2O terminal.
Wherein the O2O terminal has terminal unique information and includes means for transmitting Bluetooth beacon information to the user terminal.
And the vending machine state information is collected by the O2O terminal and transmitted to the user terminal.
Wherein the operating computer includes vending machine event information to be provided to the user terminal.
Wherein the operating computer includes user point information to be provided to the user terminal.
Wherein the card payment is performed for the vending machine commodity transaction through the electronic payment computer communicatively connected to the user terminal.
The user terminal performs a merchandise transaction on the basis of the merchandise amount information transmitted to the O2O terminal, and if there is a balance, the user terminal requests the electronic settlement computer to cancel the card payment portion of the amount corresponding to the balance Wherein the vending machine event information includes information on vending machine events to be provided to the user terminal.
Wherein the business terminal operating the vending machine communicatively connected to the operating computer provides the vending machine product information, the vending machine product price information, the vending machine event information, and the coupon / point information related to the vending machine use to the operating computer. Vending machine control system.
Further comprising a complaint center computer connected to the user terminal and the business entity terminal for processing a complaint related to the vending machine from the user terminal and the business entity terminal.
Wherein the user terminal transmits the vender unique number to the O2O terminal in order to establish and maintain a communication connection with the O2O terminal.
Wherein the operating computer obtains the point information of the user terminal to be provided to the user terminal.
Wherein the user terminal performs a merchandise transaction with the vending machine based on the point information transmitted from the operating computer.
Wherein the external communication of the vending machine is performed only through a communication connection between the O2O terminal and the user terminal.
The user terminal receives Bluetooth beacon information from each of the O2O terminals installed in at least one vending machine and transmits the Bluetooth beacon information to the operating computer, and the operating computer provides event information of the vending machine corresponding to each Bluetooth beacon information to the user terminal And a control unit for controlling the vending machine.
Priority Applications (1)
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KR1020150159652A KR20170056238A (en) | 2015-11-13 | 2015-11-13 | Vending machine control system using a mobile terminal and method thereof |
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KR1020150159652A KR20170056238A (en) | 2015-11-13 | 2015-11-13 | Vending machine control system using a mobile terminal and method thereof |
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Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2020080564A1 (en) * | 2018-10-17 | 2020-04-23 | 주식회사 페이오티 | User terminal, vending machine, payment server for smart payment, and vending machine payment method using same |
KR20200142661A (en) * | 2019-06-13 | 2020-12-23 | 손영민 | Purchase system of good in vending machine using smart application |
KR20230007081A (en) * | 2021-07-05 | 2023-01-12 | (주)한우리아이티 | Method for authorizing user based on user information obtained from user termainal |
-
2015
- 2015-11-13 KR KR1020150159652A patent/KR20170056238A/en not_active Application Discontinuation
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2020080564A1 (en) * | 2018-10-17 | 2020-04-23 | 주식회사 페이오티 | User terminal, vending machine, payment server for smart payment, and vending machine payment method using same |
KR20200142661A (en) * | 2019-06-13 | 2020-12-23 | 손영민 | Purchase system of good in vending machine using smart application |
KR20230007081A (en) * | 2021-07-05 | 2023-01-12 | (주)한우리아이티 | Method for authorizing user based on user information obtained from user termainal |
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