KR20150109080A - Mobile system for serving work by using chating program - Google Patents

Abstract

The present invention relates to a system for relaying business in a company using a chatting program which comprises: a bot server for calling business to relay and an input item of business from a legacy system in connection with the legacy system of a company; and a mobile terminal for receiving the input time from the bot server and transmitting a response item if the response item about the input item is inputted from a user. The system for relaying business in a company using a chatting program deals with business in the company by chatting through a mobile terminal that an employee has.

Description

[0001] MOBILE SYSTEM FOR SERVING WORK BY USING CHATING PROGRAM [0002]

The present invention relates to a system for intermediating a business using a chat program. More specifically, the present invention relates to a system for intermediating a business using a chat program, It is a technical field related to a system that enables execution through a program.

Along with the recent spread of smartphones, in-house business processes, which were mainly performed only through desktop PCs, are gradually shifting to smartphones.

In the case of Google, Google Works and others are using mobile web and apps for business purposes, and Naver, the largest portal company in Korea, is also using mobile terminals for business purposes through NaverWorks.

In the enterprise, a mobile web or an app is implemented to handle a legacy system, which is an in-house business processing system, on a mobile. However, it is preferable in terms of cost and work efficiency to construct a system for a mobile terminal separately from an existing system not.

1 shows a screen of a system of the main system within the enterprise.

In the case of inputting into the in-house charge billing system, the matters to be inputted by the employees in the web page are only a few items such as date and time of payment, amount of money, and amount of money. However, There are a number of items that need not be described, and it is unnecessary to waste data on the mobile web to implement it as it is, and it causes problems such as a delay in processing speed on the mobile and unnecessary battery consumption.

In recent years, there have been attempts to utilize a program, such as a bot, which acts as a surrogate for simulating the behavior of a user or another program or a person, to facilitate the user's convenience.

 FIG. 2 is a mobile terminal screen of a conventional bot system that presents only information in a chat mode.

The existing chat system as shown in FIG. 2 shows only a function of searching for information. For example, if you enter 'Jeju' as the name of a 'bot' in the 'Weather', it will only retrieve and return weather information for the local Jeju Island.

These chat bots, which are already being performed in Korea, present a friendly image, but this is also a simple image with no particular connection.

There are many technical attempts to actively utilize mobile terminals in their work.

As an example, "a student management system and method using SMS (Application No. 10-2003-0064860, hereinafter referred to as" Prior Art 1 ") is a system for transmitting various educational management information to an SMS server , Which is used to perform all administrative tasks such as attendance management, sexuality management, member management, dispatch management, and education management, is displayed in a column, and the tasks performed on various management screens It is a technical attempt to have the progress of the relevant content displayed.

However, the prior art 1 does not describe that a predetermined task is processed by using the SMS, but merely displays the job that has been received at the school via a SMS.

And, "Order system using text message and data (Application No. 10-2005-0022095, hereinafter referred to as" Prior Art 2 ") is an idea envisaged for ordering through a text message.

Prior art 2 does not disclose the specific configurations for the purpose of the present invention, and it is difficult for a person skilled in the art to refer only to a big idea, and it is a difficult invention to clearly understand or easily reproduce a specific configuration. In addition, there is a problem in that an order is made through transmission of an SMS text, not a mobile phone call, rather than a certain business in the enterprise through transmission of a large number of characters, There is a big crowd to utilize as.

In addition, "business process management system and its management method (application No. 10-2009-0055445, hereinafter referred to as " Prior Art 3") is used to store classified business and corresponding identification code in a database part; A text message creation unit for creating a message for a classified task and a callback selection signal in a text message and inserting an identification code corresponding to the classified task into a callback selection signal when a contact person for the classified task is designated; And a transmission unit for transmitting a text message to the mobile communication terminal of the designated contact person so that the worker can accurately identify the work without inputting the identification code for the work type so as to prevent the input error of the contact person.

It is merely a computational device that helps the person in charge to select the kind of work without an identification code. This also does not provide a technical idea that enables the person in charge or other employees to perform the task through a simple procedure.

The mobile business intermediation system using the chat program according to the present invention is devised to solve the above-described problems, and has the following problems.

First, it enables easy and easy interface between businesses.

Second, in the business process of the enterprise, the employee can request and input only the elements necessary for the business process.

Third, business processes in the enterprise can be made in a smooth conversation rather than a hard work process.

Fourth, in the process of business in the enterprise, it is required to attach a proof of the proof to prove the input items required for the business processing.

The solution of the present invention is not limited to those mentioned above, and other solutions not mentioned can be clearly understood by those skilled in the art from the following description.

A mobile business intermediation system using a chat program according to the present invention has the following problem solution for solving the above problem.

A mobile business intermediation system using a chat program according to the present invention is a system for intermediating business in an enterprise using a chat program, the system being operable to interwork with a business entity system, A bot server that calls inputs; And a mobile terminal for receiving the input items from the bot server and receiving responses to the input items from the user, and transmitting the response items to the bot server.

The mobile terminal of the mobile service intermediation system using the chat program according to the present invention may include a chat section for displaying the input items and the response items on a screen of the mobile terminal in a chat format .

The bot server of the mobile service mediation system using the chat program according to the present invention may be configured to grant individual parameters to each of the input items called from the subsystem and receive responses to the input items from the mobile terminal, And uploading the data to the time-base system through the individual parameters.

The mobile terminal of the mobile service intermediation system using the chat program according to the present invention may further comprise a verification unit for attaching predetermined authentication data required to verify the input.

The attestation part of the mobile business intermediation system using the chat program according to the present invention includes a background input part for photographing a background picture and attaching the taken background picture; And a mission input unit for presenting a gesture to be performed by a user of the mobile terminal, photographing a gesture taken by the user of the mobile terminal, and attaching the photographed gesture.

The mission input unit of the mobile service mediation system using the chat program according to the present invention displays an outline of a gesture that the user should take on the screen of the mobile terminal and displays a gesture by the user of the mobile terminal on the outline And when it is mapped, captures the gesture.

The verification unit of the mobile service mediation system using the chat program according to the present invention may be configured such that the background input unit and the mission input unit are separately arranged on the screen of the mobile terminal.

The verification unit of the mobile service mediation system using the chat program according to the present invention is characterized in that the background input unit is disposed on part or all of the screen of the mobile terminal and the mission input unit is overlapped on the background input unit .

The type of the task of the mobile service intermediation system using the chat program according to the present invention may be determined by a command input by the user of the mobile terminal.

The bot server of the mobile service mediation system using the chat program according to the present invention may identify the mobile terminal through the unique number of the mobile terminal and the ID of the mobile terminal user.

The mission input unit of the mobile service mediation system using the chat program according to the present invention may randomly present the gesture individually for each unique number of the mobile terminal and the ID of the mobile terminal user.

The task of the mobile business intermediation system using the chat program according to the present invention may be an attendance management, a business trip report, or an annual or monthly application.

The attendance management of the mobile service mediation system using the chat program according to the present invention may be characterized in that at least one entry from the group consisting of the presence or absence of the work, the time of the work, the time of the work, and the time of the work is input.

The business trip report of the mobile business intermediation system using the chat program according to the present invention may include at least one entry from the group consisting of business trips, business trips, travel regions and places, departure and arrival dates, .

The year / month difference application of the mobile business intermediation system using the chat program according to the present invention is characterized in that at least one input item is selected from the group consisting of year / month / month application, annual / monthly date, year / .

The mobile business intermediation system using the chat program according to the present invention having the above-described configuration has the following effects.

First, since the simple task processing in the enterprise is carried out by chatting through the chat program, the employee provides the effect of describing the items necessary for the task in a very simple manner.

Secondly, this system, which is a chat system, requests the employees only the necessary elements in the business process, thus providing the effect of not exposing unnecessary input items or descriptions to the employees, and also preventing the waste of the transmitted data. to provide.

Third, it provides a more friendly and convenient business process through chatting.

Fourthly, by attaching some proofs, the employee can post or attach the proofs requested to the task or input.

The effects of the present invention are not limited to those mentioned above, and other effects not mentioned can be clearly understood by those skilled in the art from the following description.

1 shows a screen of a system of the main system within the enterprise.
FIG. 2 is a mobile terminal screen of a conventional bot system that presents only information in a chat mode.
FIG. 3 is a conceptual diagram showing each component constituting the system according to a preferred embodiment of the present invention.
4 is a block diagram illustrating sub-configurations of a mobile terminal according to a preferred embodiment of the present invention.
FIG. 5 is a screen of a mobile terminal showing a process of chatting with a user of a mobile terminal and a bot server according to a preferred embodiment of the present invention.
Figure 6 is a schematic diagram illustrating a bot server mediating between a company's system of time frames and a user mobile terminal, in accordance with a preferred embodiment of the present invention.
7 is a screen of a mobile terminal showing that a background input unit and a mission input unit are operated according to a preferred embodiment of the present invention.
FIG. 8 is a terminal screen illustrating a user taking a gesture through a mission input unit according to a preferred embodiment of the present invention.

The mobile business intermediation system using the chat program according to the present invention can make various changes and have various embodiments, and specific embodiments will be illustrated in the drawings and described in detail. It should be understood, however, that the invention is not intended to be limited to the particular embodiments, but includes all modifications, equivalents, and alternatives falling within the spirit and scope of the invention.

Hereinafter, a mobile business intermediation system using a chat program according to the present invention will be described in detail with reference to the drawings.

FIG. 3 is a conceptual diagram showing each component constituting the system according to a preferred embodiment of the present invention. 4 is a block diagram illustrating subcomponents of a terminal according to a preferred embodiment of the present invention. FIG. 5 is a screen of a mobile terminal showing a process of chatting with a user of a mobile terminal and a bot server according to a preferred embodiment of the present invention. Figure 6 is a schematic diagram illustrating a bot server mediating between a company's system of time frames and a user mobile terminal, in accordance with a preferred embodiment of the present invention. 7 is a screen of a mobile terminal showing that a background input unit and a mission input unit are operated according to a preferred embodiment of the present invention. Figure 8 is a mobile terminal screen illustrating a user taking a gesture through a mission input, in accordance with a preferred embodiment of the present invention.

As shown in FIG. 1, the present invention comprises a bot server 200; And a mobile terminal (100).

First, the mobile terminal 100 here refers to a terminal that is portable and portable, not only for running a program such as an application, but also for processing a predetermined task through web browsing or the like.

Examples of the mobile terminal 100 include a Galaxy S series (manufactured by Samsung Electronics), an iPhone and an iPad series (manufactured by US Apple Inc.), and a Google Nexus phone (manufactured by Samsung Electronics, LG Electronics, HTC and the like). However, not only the types of mobile terminals are limited to the types of these products but also the concept that the mobile terminals capable of watching broadcasting contents can be portable, .

The bot server 200 is connected to the legacy system 300 of the enterprise and receives input from the main system 300 of the main system 300 and the user of the mobile terminal 100 .

The kinds of tasks to be called in the main system 300 include various tasks to be handled internally for each company, but here, the annual subscription is simply shown as an example.

Preferably, the mobile terminal 100 includes a chat part 140 so that when the chat part 140 operates the chat program in the inside, the mobile terminal 100 receives input from the bot server 200 on the task (Refer to the question format of the right speech balloon in FIG. 5), and the user of the mobile terminal 100 inputs the response information format (see the answer format of the right speech balloon in FIG. 5) to the bot server 200.

After that, the bot server 200 uploads the responses inputted on the in-house system 30, and processes the ERP () system of the system 300 and the user's mobile terminal 100 for processing.

The bot server 200 performs the role of intermediating the terminals of the employees and the employees while utilizing the ERP (Enterprise Resource Planning) of the existing system of the main system 300.

6, each of the bot servers 200 assigns individual parameters to each item to be called from the main system 300. When receiving responses to input items from the mobile terminal, the bot server 200 mediates individual parameters And then uploaded to the period system 300.

In addition, the type of work to be performed may be arbitrarily determined by a command initiated by a user of the mobile terminal 100. [

Referring to FIG. 5, when the user of the mobile terminal 100 first inputs a conversation message called "monthly difference ", it recognizes that the type of the processed task is related to the application of the monthly difference, And then individual parameters are assigned to each input item. When these input items are presented to the mobile terminal 100, the presented items are displayed in a format of a question or in a format requesting predetermined data, Thereafter, the user of the mobile terminal 100 inputs a response item for the corresponding input item in the form of answering. The input response item is automatically input to the periodical system 300 through the parameter of the corresponding input item.

When the month-and-month application date is given as parameter # 4 and the bot server 200 is called and transmitted to the mobile terminal 100 as a response item to the mobile terminal 100, Is uploaded to the 'monthly difference application date' item of the period system 300 through the parameter # 4.

The bot server 200 automatically assigns a parameter (see FIG. 6) to the unique number (serial number, etc.) of the corresponding mobile terminal 100 and the ID of the user logged in to the chat application to automatically recognize the mobile terminal and the user Of course.

As shown in FIG. 4, the mobile terminal 100 of the present invention may further include an authentication unit 150.

The authentication unit 150 is a configuration for attaching predetermined authentication data required to verify the input items required through the central system 300 and the bot server 200.

The authentication unit 150 may include a background input unit 151 and a mission input unit 152, as shown in FIG.

The background input unit 151 constitutes a part of preset authentication data, and photographs and attaches a specific background picture.

If the job to be processed is the attendance check, the background photo requested by the background input unit 151 may be the front gate of the workplace where the user of the mobile terminal 100 is working, the meeting room, the entrance of the company building, Depending on the type of work to be done and what the inputs are, it can be requested randomly and randomly.

If the background photograph requested for the attendance check is a door on the inside of the office, the user can photograph the inquiry using the camera of the mobile terminal 100 and upload the photograph.

The mission input unit 152 constitutes a part of the preset authentication data and presents a gesture (refer to 152 in FIG. 7) to be taken by the user of the mobile terminal 100.

Accordingly, the user of the mobile terminal 100

As shown in FIG. 7, the user of the mobile terminal 100 takes the shape of his or her hand through the camera of the mobile terminal 100 in accordance with the outline of the presented gesture, adds his or her gesture to the outline of the presented gesture, The mobile terminal 100 automatically captures it.

The background input unit 151 and the mission input unit 152 upload these photographs to the main system 300 through the bot server 200 as the attestation data of the corresponding task and the corresponding input item.

It is preferable that the background input unit 151 and the mission input unit 152 are separately arranged on the screen of the mobile terminal 100 so that the background input unit 151 and the mission input unit 152 can perform their functions simultaneously or with a short time interval Do.

On the other hand, the background input unit 151 and the mission input unit 152 may overlap and display a mission to be performed on the background, that is, a gesture so as to perform a mission according to the background. In this case, the background photographed by the camera is displayed on the screen of the mobile terminal 100, and the outline of the gesture to be performed by the user is photographed and overlapped on the displayed background, When the mobile terminal 100 is photographed with a camera, gestures photographed in the background and in real time can be superimposed and displayed at the same time with different shades or colors.

The background input unit 151 and the mission input unit 152 are arbitrarily varied in kind for each mobile terminal 100 and for each type of service and even if the same task is performed for the same mobile terminal 100, It is desirable that the background and the gesture required are arbitrarily varied.

The types of work in the company can be attendance management, business trip report, annual or monthly application, and the attendance management can be made by inputting at least one of a group consisting of work, work, May enter at least one entry from the group consisting of business trip, travel country, trip area and place, departure and arrival date, and departure and arrival date, and the year / month application is annual / Monthly date, and year / month difference reasons.

As used herein, the singular " include "should be understood to include a plurality of representations unless the context clearly dictates otherwise, and the terms" comprises & , Parts or combinations thereof, and does not preclude the presence or addition of one or more other features, integers, steps, components, components, or combinations thereof.

The scope of the present invention is defined by the claims, the parentheses used in the claims are not used for optional limitation but are used for the definite components and the description in parentheses is also interpreted as an essential component .

100: mobile terminal
101: Screen of mobile terminal
110: CPU
120: Touch screen unit
130: Data communication unit
140:
150: Proof
151: background input unit
152: mission input
200: Bot server
300: Legacy system

Claims (15)

A system for mediating a business in an enterprise using a chat program,
A bot server interlocked with the enterprise system of the main system and calling out the tasks to be brokered from the main system and the inputs of the business; And
And a mobile terminal for receiving the input items from the bot server and transmitting the response items to the bot server when a response to the input items is received from a user.
The mobile terminal of claim 1,
And a chat unit configured to display the input items and the response information in a chat format on the screen of the mobile terminal.
3. The system according to claim 2,
Wherein each individual parameter is assigned to each of the input items called from the main system, and when a response to the input is received from the mobile terminal, the individual parameters are uploaded to the main system through the individual parameters. .
3. The mobile terminal of claim 2,
Further comprising a verifier attaching a pre-established authentication data required to verify the entry.
5. The apparatus of claim 4,
A background input unit for photographing a background picture and attaching the taken background picture; And
And a mission input unit for presenting a gesture to be performed by a user of the mobile terminal, photographing a gesture taken by the user of the mobile terminal, and attaching the photographed gesture.
6. The information processing apparatus according to claim 5,
Displays an outline of a gesture that the user should take on the screen of the mobile terminal and captures the gesture when the gesture by the user of the mobile terminal is mapped to the outline.
6. The apparatus of claim 5,
Wherein the background input unit and the mission input unit are separately arranged on a screen of the mobile terminal.
6. The apparatus of claim 5,
Wherein the background input unit is disposed on a part or the whole of the screen of the mobile terminal and the mission input unit is overlapped on the background input unit.
The method according to claim 1,
Wherein the type of task is determined by a command entered by a user of the mobile terminal.
6. The system according to claim 5,
And identifies the mobile terminal through a unique number of the mobile terminal and an ID of the mobile terminal user.
The system of claim 10, wherein the mission input unit comprises:
Wherein the gesture is presented randomly for each unique number of the mobile terminal and the ID of the mobile terminal user.
10. The method of claim 9,
Attendance management, business trip report or annual / monthly application.
13. The method according to claim 12,
Wherein said input means comprises at least one of a group consisting of a work status, a work status, a work attendance time, a work leave status, and a work attendance time.
13. The method of claim 12,
Wherein at least one entry is made from at least one of a date of departure and arrival, a date of departure and arrival, and a date and time of arrival and departure.
13. The method of claim 12, wherein the year /
Wherein said at least one input item is selected from a group consisting of year / month application date, annual / monthly date, year / month difference reasons, and the like.

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