KR20150065837A - 가입자 이탈 예측들을 생성하기 위한 시스템 및 방법 - Google Patents

가입자 이탈 예측들을 생성하기 위한 시스템 및 방법 Download PDF

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KR20150065837A
KR20150065837A KR1020157011614A KR20157011614A KR20150065837A KR 20150065837 A KR20150065837 A KR 20150065837A KR 1020157011614 A KR1020157011614 A KR 1020157011614A KR 20157011614 A KR20157011614 A KR 20157011614A KR 20150065837 A KR20150065837 A KR 20150065837A
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South Korea
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subscriber
subscribers
social
departure prediction
analysis module
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치트라 에이. 파드케
휴세인 우즈낼리오글루
비나 비. 멘디라타
단 쿠쉬니르
데렉 도란
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알까뗄 루슨트
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • G06Q30/0202Market predictions or forecasting for commercial activities
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/01Social networking
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/2866Architectures; Arrangements
    • H04L67/30Profiles
    • H04L67/306User profiles
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/44Augmented, consolidated or itemized billing statement or bill presentation
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/46Real-time negotiation between users and providers or operators
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/58Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • H04W4/21Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel for social networking applications
    • H04W4/26

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Accounting & Taxation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Computing Systems (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Primary Health Care (AREA)
  • Tourism & Hospitality (AREA)
  • Probability & Statistics with Applications (AREA)
  • Data Mining & Analysis (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Meter Arrangements (AREA)
KR1020157011614A 2012-10-30 2013-10-24 가입자 이탈 예측들을 생성하기 위한 시스템 및 방법 Ceased KR20150065837A (ko)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/663,852 US8804929B2 (en) 2012-10-30 2012-10-30 System and method for generating subscriber churn predictions
US13/663,852 2012-10-30
PCT/US2013/066567 WO2014070573A2 (en) 2012-10-30 2013-10-24 System and method for generating subscriber churn predictions

Publications (1)

Publication Number Publication Date
KR20150065837A true KR20150065837A (ko) 2015-06-15

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KR1020157011614A Ceased KR20150065837A (ko) 2012-10-30 2013-10-24 가입자 이탈 예측들을 생성하기 위한 시스템 및 방법

Country Status (7)

Country Link
US (1) US8804929B2 (enExample)
EP (1) EP2915081A4 (enExample)
JP (2) JP6333273B2 (enExample)
KR (1) KR20150065837A (enExample)
CN (1) CN104813353A (enExample)
IN (1) IN2015DN03321A (enExample)
WO (1) WO2014070573A2 (enExample)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20190134934A (ko) * 2018-05-18 2019-12-05 성균관대학교산학협력단 딥 러닝과 부스티드 디시즌 트리를 활용한 고객이탈 예측장치 및 이를 이용한 고객이탈 예측방법

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US9189737B2 (en) * 2013-03-28 2015-11-17 Linkedin Corporation Determining a churn probability for a subscriber of a social network service
CN105099731B (zh) * 2014-04-23 2019-05-03 腾讯科技(深圳)有限公司 挖掘导致网络应用的用户流失的流失因子的方法及系统
WO2016017086A1 (ja) * 2014-07-31 2016-02-04 日本電気株式会社 行動特性予測システム、行動特性予測器、方法およびプログラム
EP3021268A1 (en) 2014-11-11 2016-05-18 Vodafone IP Licensing Limited Estimation of subscriber churn behaviour in telecommunication networks
US20160253688A1 (en) * 2015-02-24 2016-09-01 Aaron David NIELSEN System and method of analyzing social media to predict the churn propensity of an individual or community of customers
US10762517B2 (en) * 2015-07-01 2020-09-01 Ebay Inc. Subscription churn prediction
US10580020B2 (en) 2015-07-28 2020-03-03 Conduent Business Services, Llc Methods and systems for customer churn prediction
CN105323784B (zh) * 2015-11-17 2019-01-18 中国联合网络通信集团有限公司 运营商用户号码采集方法及装置、用户分析方法及系统
CN107784511A (zh) * 2016-08-24 2018-03-09 中国移动通信集团湖南有限公司 一种用户流失预测方法及装置
US10395261B2 (en) * 2017-01-31 2019-08-27 T-Mobile Usa, Inc. Identifying and scoring key influencers in a network
CN107358308B (zh) * 2017-05-16 2021-06-18 广州杰赛科技股份有限公司 实现社会网络影响力最大化的方法和装置
CN110020133B (zh) * 2017-11-07 2023-04-07 腾讯科技(深圳)有限公司 内容推荐处理方法和装置、计算机设备和存储介质
CN107749009B (zh) * 2017-11-09 2020-12-01 东软集团股份有限公司 一种人员流失的预测方法及装置
CN109840790B (zh) * 2017-11-28 2023-04-28 腾讯科技(深圳)有限公司 用户流失的预测方法、装置及计算机设备
CN108121795B (zh) * 2017-12-20 2021-07-09 北京奇虎科技有限公司 用户行为预测方法及装置
CN108377204B (zh) * 2018-02-13 2020-03-24 中国联合网络通信集团有限公司 一种用户离网的预测方法及装置
US11538049B2 (en) * 2018-06-04 2022-12-27 Zuora, Inc. Systems and methods for predicting churn in a multi-tenant system
US11074598B1 (en) * 2018-07-31 2021-07-27 Cox Communications, Inc. User interface integrating client insights and forecasting
US11240125B2 (en) * 2018-10-10 2022-02-01 Sandvine Corporation System and method for predicting and reducing subscriber churn
WO2020136512A1 (en) * 2018-12-27 2020-07-02 Telefonaktiebolaget Lm Ericsson (Publ) Prioritizing users based on revenue during congestion
US20200211035A1 (en) * 2018-12-31 2020-07-02 Microsoft Technology Licensing, Llc Learning system for curing user engagement
CN109740685B (zh) * 2019-01-08 2020-10-27 武汉斗鱼鱼乐网络科技有限公司 用户流失的特征分析方法、预测方法、装置、设备及介质
CN109784578B (zh) * 2019-01-24 2021-02-02 中国科学院软件研究所 一种结合业务规则的在线学习停滞预测系统
CN111178973A (zh) * 2019-12-31 2020-05-19 北京每日优鲜电子商务有限公司 流失用户标识识别方法、装置、计算机设备及存储介质
US10771628B1 (en) * 2020-03-06 2020-09-08 Caastle, Inc. Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform
CN113450153B (zh) * 2021-07-02 2024-08-20 京东科技控股股份有限公司 数据处理方法及装置
CN114329339B (zh) * 2021-12-02 2024-07-12 泰康保险集团股份有限公司 用户流失预警方法、装置、电子设备和存储介质
US11651380B1 (en) * 2022-03-30 2023-05-16 Intuit Inc. Real-time propensity prediction using an ensemble of long-term and short-term user behavior models
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KR20190134934A (ko) * 2018-05-18 2019-12-05 성균관대학교산학협력단 딥 러닝과 부스티드 디시즌 트리를 활용한 고객이탈 예측장치 및 이를 이용한 고객이탈 예측방법

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WO2014070573A3 (en) 2014-10-09
CN104813353A (zh) 2015-07-29
JP2017199377A (ja) 2017-11-02
US20140119522A1 (en) 2014-05-01
WO2014070573A2 (en) 2014-05-08
US8804929B2 (en) 2014-08-12
JP2016507794A (ja) 2016-03-10
JP6333273B2 (ja) 2018-05-30
EP2915081A4 (en) 2016-08-10
IN2015DN03321A (enExample) 2015-10-09
EP2915081A2 (en) 2015-09-09

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