KR20150029339A - A fixed mobile convergence incoming call controlling service system for smart phone using private branch exchanger in enterprise mobility service system and its method of service provide - Google Patents

A fixed mobile convergence incoming call controlling service system for smart phone using private branch exchanger in enterprise mobility service system and its method of service provide Download PDF

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Publication number
KR20150029339A
KR20150029339A KR20130108412A KR20130108412A KR20150029339A KR 20150029339 A KR20150029339 A KR 20150029339A KR 20130108412 A KR20130108412 A KR 20130108412A KR 20130108412 A KR20130108412 A KR 20130108412A KR 20150029339 A KR20150029339 A KR 20150029339A
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KR
South Korea
Prior art keywords
fmc
incoming call
service
call connection
private branch
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KR20130108412A
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Korean (ko)
Inventor
장사협
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주식회사 지비소프트
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Priority to KR20130108412A priority Critical patent/KR20150029339A/en
Publication of KR20150029339A publication Critical patent/KR20150029339A/en

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/66—Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention relates to an FMC incoming call processing system for a smart phone using a private branch exchanger in an EMS communication system for a company and a service providing method and, more particularly, to an FMC incoming call processing system for a smart phone using a private branch exchanger in an EMS communication system for a company and a service providing method, capable of connecting a call by enabling a call keeper to connect an incoming call through the private branch exchanger to an FMC telephone terminal by including the call keeper which is an FMC incoming call processing device between a connection gateway located in the front end of the FMC for the smart phone and the private branch exchanger when a call is connected to the fixed mobile convergence (FMC) telephone terminal for the smart phone from the telephone terminal located inside or outside the private branch exchanger via the private branch exchanger.

Description

TECHNICAL FIELD [0001] The present invention relates to a smart phone-oriented FMC incoming call processing service system and service providing method using a private branch exchange in an enterprise EMS communication system,

The present invention relates to a smart phone oriented FMC incoming call processing service system and service providing method using a private branch exchange in an enterprise EMS communication system, and more particularly, to a smart phone FMC (Fixed Mobile Convergence) In order to perform telephone connection to the terminal, a Call Keeper, which is an FMC incoming call processing unit, is provided between a private branch exchange and an interworking gateway located at the front of the smartphone FMC so that an incoming call through a private branch exchange is connected to an FMC telephone terminal The present invention relates to a smart phone-oriented FMC incoming call processing service system and a service providing method using a private branch exchange in an enterprise EMS communication system.

In general, a private branch exchange provides private wired / IP telephony services located within the premises. In addition, the FMC provides a call processing function by linking a matching solution or by itself in conjunction with a private branch exchanger.

Although the FMC solution has been commercialized and popularized due to the development of wireless VoIP technology at home and abroad and the technological development of the smartphone, FMC solution is being provided for the outsourcing. Meanwhile, although the FMC solution provides some receiving services, in the case of smartphone-oriented FMC, the FMC is not activated due to the characteristics of the smartphone, or the FMC is often disabled due to various problems such as battery consumption and usage method.

Korean Patent Application No. 10-2011-0030126 (Mar. 23, 2011) discloses a FMC service such as a smart phone through an FMC support device, but the FMC service is always maintained at the FMC phone terminal The above-mentioned problems arise because the corresponding FMC service can be provided.

1 is a block diagram illustrating an FMC service according to the related art. 1, the FMC supporting apparatus 20 supports communication in the enterprise network N1 with respect to the user terminal, supports communication in the public network N2, N2) and mobility from the public network (N2) to the enterprise network (N1). The user terminal 10 for receiving the FMC service of the related art can perform the FMC service only when the FMC service is set in the user terminal 10. [

Therefore, a private branch exchange that handles actual call processing treats all user terminals as the same object, and thus does not consider the characteristics of the smartphone-oriented FMC. Therefore, in the case of the smartphone FMC that does not maintain activation, , Which causes problems affecting the entire Enterprise Mobility Service (EMS) service market.

In order to solve the above problems, the present invention provides a Mobile Call Keeper between a private branch exchange and an interworking gateway, so that when the FMC service of the smart phone FMC terminal is not activated, There is an object to smoothly process an incoming call transmitted from a private branch exchange by setting a session so that the FMC service of the pseudo-FMC telephone terminal is activated.

In addition, according to the present invention, when a Mobile Call Keeper records an FMC service setting state of a smartphone-oriented FMC phone terminal and an incoming call is transmitted to the smartphone FMC phone terminal, There is another purpose for changing the FMC service settings of the FMC.

The above object of the present invention is also achieved by an apparatus for connecting an incoming call to a smartphone in a smart phone oriented FMC call processing service system using a private branch exchange in an enterprise EMS communication system, An FMC service management unit for maintaining the FMC service of the FMC telephone terminal and an FMC service management unit for performing authentication and maintenance of the FMC telephone terminal connected to the connection gateway in response to the telephone number of the FMC telephone terminal, And an FMC service maintenance state of the FMC telephone terminal registered in the FMC service maintenance unit in accordance with the incoming call connection command and confirms the FMC service maintenance state of the FMC service terminal in response to the call connection or the FMC service request Or a call termination, And a PUSH transmitter for generating a PUSH signal in response to the FMC service request transmitted from the transceiver and transmitting the generated PUSH signal to the FMC phone terminal. In the smart phone FMC inbound call processing service system using a private exchange in the enterprise EMS communication system, And a mobile incoming call connection for performing an incoming call connection to the phone.

It is another object of the present invention to provide a method of operating a mobile call connection apparatus for performing an incoming call connection to a smart phone in a smart phone oriented FMC incoming call processing service system using a private branch exchange in an enterprise EMS communication system, A first step of checking the FMC service status of the FMC phone terminal registered in the FMC maintenance unit, and a second step of confirming the FMC service status of the FMC phone terminal when the FMC service is maintained, And transmitting the connection request of the FMC service to the FMC telephone terminal through the PUSH transmission unit when the FMC service state is not connected to the FMC telephone terminal, A fourth step of performing call connection of the FMC telephone terminal according to the incoming call, Wherein the mobile phone is connected to a smartphone through a smartphone-oriented FMC call processing service system using a private branch exchange in an enterprise EMS communication system.

The smartphone-oriented FMC incoming call processing service system and service providing method using the private branch exchange in the enterprise EMS communication system of the present invention does not use the VoIP background service provided by the operating system for the receiving service of the smart phone FMC phone terminal, The battery consumption of the telephone terminal can be minimized.

In addition, even when the FMC service of the smartphone-oriented FMC phone terminal is in the inactive state, the smart phone FMC phone terminal can be activated through the push service transmitted from the Mobile Call Keeper to efficiently receive the incoming call through the private branch exchange There is another effect that can be connected.

1 is a block diagram illustrating a conventional FMC service.
FIG. 2 is a diagram illustrating a smartphone-oriented FMC call processing service system capable of processing a communication call from a telephone terminal to a smartphone-oriented FMC telephone terminal through a private branch exchange according to the present invention;
3 is a block diagram schematically illustrating an internal configuration of a telephone terminal connectable to a private branch exchange according to the present invention;
FIG. 4 is a block diagram showing a pager according to the present invention.
Figure 5 is a schematic diagram illustrating a mobile in-call connection device for maintaining a connection with a smart phone FMC phone terminal according to the present invention;
6 is a flowchart showing an incoming call process in a private branch exchange according to the present invention;
FIG. 7 is a flowchart illustrating a connection method between a private branch exchange and a smartphone-oriented FMC telephone terminal in a mobile inbound call connection apparatus according to the present invention.

The terms and words used in the present specification and claims should not be construed as limited to ordinary or dictionary terms and the inventor may appropriately define the concept of the term in order to best describe its invention It should be construed as meaning and concept consistent with the technical idea of the present invention.

Therefore, the embodiments described in this specification and the configurations shown in the drawings are merely the most preferred embodiments of the present invention and do not represent all the technical ideas of the present invention. Therefore, It is to be understood that equivalents and modifications are possible.

Hereinafter, preferred embodiments of the present invention will be described in detail.

FIG. 2 is a block diagram illustrating a smartphone-oriented FMC incoming call processing service system capable of processing a communication call from a telephone terminal to a smartphone-oriented FMC telephone terminal through a private branch exchange according to the present invention. 2, a smartphone-oriented FMC call processing service system using a private branch exchange in an enterprise EMS communication system includes a telephone terminal 100, a private branch exchange 200, a wired / IP telephone terminal 300, A connection device 400, an interworking gateway 500 and a smartphone-oriented FMC telephone terminal (hereinafter referred to as an 'FMC telephone terminal').

The mobile incoming call connection apparatus 400 according to the present invention is an apparatus for supplementing an insufficient incoming call processing of an existing EMS system and is located between the private branch exchange 200 and the interworking gateway 500, EMS system can be provided.

The telephone terminal 100 is a device for receiving various communication services provided by a communication system through a communication network. For example, a mobile communication terminal, a PC, a PDA, a cellular phone, a PCS phone, a hand-held PC, a Mobile Board and System (MBS) phone, a fixed mobile convergence (FMC) And the like.

That is, the telephone terminal 100 may include any device that can receive various communication services through a communication network.

PABX 200 collectively refers to an IP-based PBX exchange or an exchange providing IP service to a PBX exchange.

The wired / IP telephone terminal 300 is an in-house telephone terminal supported by the private branch exchange 200, and collectively refers to a general extension telephone or an extension IP telephone.

The interworking gateway 500 is a system configured to use an Enterprise Mobility Service (EMS) system for enterprise and provides a fixed mobile convergence (FMC) service.

The interworking gateway 500 also provides a service for receiving the FMC service from the FMC telephone terminal 600 and provides a telephone reception / transmission service through the FMC service.

The mobile terminated call connection device 400 is provided between the private branch exchange 200 and the interworking gateway 500 to enable a telephone receiving service through the private branch exchange even when the FMC telephone terminal 600 is not activated.

3 is a block diagram schematically illustrating an internal configuration of a telephone terminal connectable to a private branch exchange according to the present invention. 3, the telephone terminal 100 includes a transceiver 120, an input unit 160, an acoustic input unit 150, an acoustic output unit 130, a screen output unit 140, and a control unit 110 .

The transmission / reception unit 120 is operated by the control unit 110 and transmits / receives data to / from other terminals or devices through a communication network.

The input unit 160 is a means for receiving various control commands for controlling the operation of the telephone terminal 100 from a user.

The sound input unit 150 is started or terminated under the control of the control unit 110 and is a means for receiving sound from outside. For example, the acoustic input unit 150 is preferably micro-structured.

The sound output unit 130 is operated or terminated under the control of the control unit 110. The sound output unit 130 receives a signal received from the transmission / reception unit 120 under the control of the control unit 110, . For example, the sound output unit 130 is preferably composed of a speaker.

The control unit 110 controls the internal components of the telephone terminal 100.

The screen output unit 140 performs a function of displaying data such as image data, image data, character data, and numerical data under the control of the control unit 110. Depending on the type of the telephone terminal 100, the screen output unit 140 may not be provided.

FIG. 4 is a block diagram illustrating a private branch exchange according to the present invention. 4, the PABX 200 includes a communication unit 210, a storage unit 220, and a call processing unit 230.

The communication unit 210 performs a function of transmitting and receiving data to and from various devices (e.g., the interworking gateway 500 and the mobile inbound call connection device 400) through a communication network.

For example, the communication unit 210 may receive an in-premises network call request including incoming information from a telephone terminal 100 of an internal network or an external communication network. Here, the incoming information may be the wired / IP telephone terminal 300, the in-city FMC telephone terminal 600, or the like.

In addition, the communication unit 210 may transmit a local area network call routing request including incoming information to the mobile terminated call connection device 400 under the control of the call processing unit 230.

The storage unit 220 stores a telephone number, IP address, port information, and the like of terminals (wired / IP telephone terminal 300, FMC telephone terminal 600, etc.) included in the ward.

The call processing unit 230 transmits an in-network incoming call routing request to the mobile inbound call connection device 400 together with an in-network outgoing call attempt to the in-premises terminal according to an in-premises inbound call request including the inbound information, 100) can be controlled to be routed.

5 is a configuration diagram illustrating a mobile in-call connection device for maintaining a connection with a smartphone-oriented FMC telephone terminal according to the present invention. 5, the mobile terminated call connection apparatus 400 includes a connection unit 410, an FMC service maintenance unit 450, an FMC service management unit 430, a PUSH transmission unit 440, and a transceiver unit 420 .

The FMC service maintenance unit 450 notifies the FMC telephone terminal 600 of the number of the FMC telephone terminal 600 provided by the interworking gateway 500 that the FMC service in the FMC telephone terminal 600 is actually activated or deactivated The FMC phone terminal 600 handles the FMC service. The private branch exchange 200 can perform a telephone connection through the FMC service with the FMC telephone terminal 600 according to a call connection request transmitted from the telephone terminal 100. [

The FMC service management unit 430 connects the FMC service to the mobile terminated call connection device 400 through the interworking gateway 140 when the internal FMC service of the FMC phone terminal 600 is activated, Compares the connection information of the corresponding FMC service with the information of the FMC telephone terminal 600 provided by the interworking gateway 500, performs authentication, and performs maintenance on the authentication.

The connection unit 410 plays a role of performing an incoming call connection command from the call processing unit 230 of the PABX 200 through the transmission / reception unit 420. The FCP service maintenance unit 450 and the FMC service management unit 430 ) Of the information. For example, if the connection state of the FMC service of the FMC phone terminal 600 requested by the private branch exchange 200 is registered in the FMC service management unit 430, the corresponding communication call is connected.

That is, when the incoming call connection command is received from the PABX 200, the connection unit 410 confirms whether the connection of the FMC service of the corresponding FMC phone terminal 600 is activated through the FMC service management unit 430, When the connection of the FMC service of the corresponding FMC phone terminal 600 is activated, the communication call is connected through the FMC service of the corresponding FMC phone terminal 600 according to the incoming call connection command.

The transmission and reception unit 420 operates according to an incoming call command from the call processing unit 230 of the private branch exchange 200 and includes an FMC service holding unit 450 and an FMC phone terminal 600 registered in the FMC service management unit 430. [ It determines how to process the incoming call according to the connection status of the FMC service.

If the connection of the FMC service is not registered in the FMC service management unit 430 although the FMC service of the corresponding FMC phone terminal 600 is maintained in the FMC service maintaining unit 450, Transmits a PUSH signal requesting the change of the FMC service state of the corresponding FMC phone terminal 600 from inactivation to activation to the FMC phone terminal 600 to change the FMC service of the corresponding FMC phone terminal 600 to the connection state , And performs a communication call connection.

At this time, if the FMC service is not connected, the transmission / reception unit 420 transmits a reception waiting message to the telephone terminal 100 through the private branch exchange 200. [

If the FMC service of the FMC telephone terminal 600 is not connected within a certain time, the non-response notification message is transmitted to the call processing unit 230 of the private branch exchange 200.

The PUSH transmission unit 440 transmits the PUSH signal to the corresponding FMC telephone terminal 600 using the PUSH information of the FMC telephone terminal 600 provided by the interworking gateway 500, Connect the service. However, in the case of inactivity by the user, timeout processing is performed.

If the FMC service is connected by the user, the FMC service management unit 430 determines whether there is an incoming call to the corresponding FMC telephone terminal 600 in the transmission / reception unit 420, and if there is an incoming call, Lt; / RTI >

6 is a flowchart illustrating an incoming call process in a private branch exchange according to the present invention. 6, the call processing unit 230 of the private branch exchange 230 determines whether or not an incoming call is received from the telephone terminal 100 of the internal network or the communication network (S110) (S120). In step S120, the determination of the incoming call is made by the registration number of the FMC telephone terminal 600 registered in the private branch exchange 230. [

At this time, the unregistered incoming call is terminated, and the registered incoming call is matched with the called number in the FMC service holding unit 450 provided in the mobile terminated call connection device 400 according to the called number corresponding to the incoming call It is determined whether the FMC service of the FMC telephone terminal 600 is connected (S130). If the FMC service of the corresponding FMC phone terminal 600 is activated in step S130, the call connection is performed (S140).

If it is determined in step S130 that the FMC service of the FMC phone terminal 600 matching the called number is not connected to the FMC service maintaining unit 450 provided in the mobile terminated call connection apparatus 400 according to the called number corresponding to the incoming call The call termination is terminated.

FIG. 7 is a flowchart illustrating a connection method between a private branch exchange and a smartphone-oriented FMC telephone terminal in a mobile inbound call connection apparatus according to the present invention. As shown in FIG. 7, the transmitter / receiver 420 confirms that an incoming call originated from the call processing unit 230 of the private branch exchange 200 is generated (S210). If an incoming call is received, The subscriber station 450 confirms whether the FMC service is connected to the called number corresponding to the received incoming call (S220).

When the FMC service of the called number is connected, the called party is authenticated and the FMC service management unit 430 determines whether the FMC service of the FMC phone terminal 600 corresponding to the called party number is actually connected And confirms it using the interworking gateway 500 (S230).

If it is determined that the FMC service of the corresponding FMC phone terminal 600 is not connected through the FMC service management unit 430, the transmission / reception unit 420 transmits the FMC phone call using the PUSH transmission unit 430 And transmits a PUSH signal for activating the FMC service of the terminal 600 to be activated (S240).

The transmitting / receiving unit 420 that has transmitted the PUSH signal transmits a reception waiting message to the PBX 200 so that the incoming call is not released during the time when the corresponding FMC phone terminal 600 connects the FMC service, 100 may not release the telephone connection (S250).

Next, when the FMC phone terminal 600 completes the connection of the FMC service (S260), the call connection with the FMC telephone terminal 600 is performed according to the incoming call transmitted from the private branch exchange 200 (S270).

If the deactivation of the FMC service is not maintained in step S260, the FUSC service can be reconnected by further performing step S240 as needed to retransmit the PUSH signal. After the predetermined waiting time has elapsed, To disconnect the connection.

If the FMC service of the FMC phone terminal 600 corresponding to the incoming call is connected in step S230, the call connection with the FMC telephone terminal 600 is performed according to the incoming call transmitted from the private branch exchange 200 (S270) .

After performing the call connection in step S270, the transmitting and receiving unit 420 determines whether there is an incoming call further transmitted from the private branch exchange 200. If there is an additional incoming call, the incoming call is resumed from step S220, And terminates the incoming call connection when there is no incoming call to be transmitted additionally.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is clearly understood that the same is by way of illustration and example only and is not to be taken by way of limitation, Various changes and modifications will be possible.

100: telephone terminal 110:
120: Transmitting / receiving unit 130: Acoustic output unit
140: Screen output unit 150: Audio input unit
160: input unit 200: private branch exchange
210: communication unit 220:
230: call processing unit 300: wired / IP telephone terminal
400: mobile incoming call connection device 410: connection
420: Transmitting / receiving unit 430: FMC service management unit
440: PUSH transmission unit 450: FMC service maintenance unit
500: Interworking gateway 600: Smartphone-oriented FMC phone terminal

Claims (9)

A mobile call connection apparatus for performing an incoming call connection to a smartphone in a smartphone-oriented FMC incoming call processing service system using a private branch exchange in an enterprise EMS communication system,
An FMC service maintenance unit for maintaining an FMC service of the FMC telephone terminal corresponding to a telephone number of the FMC telephone terminal provided by the connection gateway;
An FMC service management unit for performing authentication and maintenance of the FMC telephone terminal connected to the connection gateway;
A connection unit for performing an incoming call connection command in response to an incoming call transmission in the call processing unit of the PABX;
A transmission / reception unit for checking a FMC service maintenance state of the FMC telephone terminal registered in the FMC service maintenance unit according to the incoming call connection command and performing a call connection, an FMC service request, or an incoming call release; And
A PUSH transmission unit for generating a PUSH signal in response to the FMC service request transmitted from the transceiver unit and transmitting the PUSH signal to the FMC phone terminal,
And a mobile phone connected to the mobile terminal for performing an incoming call connection to a smart phone in a smart phone oriented FMC incoming call processing service system using a private branch exchange in an enterprise EMS communication system.
The method according to claim 1,
Wherein the transmitter / receiver verifies connection or non-connection status of the FMC service of the FMC telephone terminal according to the incoming call connection command. The smart phone FMC inbound call processing service system using a private branch exchange A mobile incoming call connection device for performing an incoming call connection to a phone.
3. The method of claim 2,
When the FMC service state of the FMC phone terminal is in the disconnected state, the transceiver performs a connection request of the FMC service to the PUSH transmission unit. In the enterprise EMS communication system, A mobile terminated call connection device for performing an incoming call connection to a smartphone in a call processing service system.
The method according to claim 1,
When the FMC service state of the FMC phone terminal is in the disconnected state, the transceiver transmits a reception standby message to the originating terminal through the private terminal. In the enterprise EMS communication system, A mobile inbound call connection device for performing an incoming call connection to a smartphone in an FMC incoming call processing service system.
The method according to claim 1,
Wherein the call termination is performed when the FMC phone terminal fails to perform the FMC service. In the smart phone FMC incoming call processing service system using a private branch exchange in an enterprise EMS communication system, A mobile incoming call connection device to perform.
A method of operating a mobile terminated call connection device for performing an incoming call connection to a smart phone in a smart phone oriented FMC incoming call processing service system using a private branch exchange in an enterprise EMS communication system,
A first step of confirming an incoming call transmitted from the PABX and confirming an FMC service status of the FMC phone terminal registered in the FMC maintenance unit;
A second step of checking an FMC service status of the FMC phone terminal when the FMC service is maintained;
A third step of transmitting a connection request of the FMC service to the FMC telephone terminal through the PUSH transmission unit when the FMC service state is not connected;
A fourth step of performing a call connection of the FMC telephone terminal according to the incoming call when the FMC telephone terminal connects the FMC service according to a connection request of the FMC service,
The method of claim 1, further comprising the steps of: receiving a call connection request message from a smart phone connected to a mobile communication terminal;
The method according to claim 6,
Wherein the FMC service management unit further performs the authentication of the FMC phone terminal in the second step. In the smart phone FMC incoming call processing service system using the private branch exchange in the enterprise EMS communication system, A method of operating a mobile inbound call connection device to perform the method.
The method according to claim 6,
Wherein when the FMC service state is disconnected in the third step, the transmission / reception unit further transmits a reception waiting message to the calling terminal through the private branch exchange, A method of operating a mobile inbound call connection device for performing an incoming call connection to a smartphone in a pseudo-FMC incoming call processing service system.
The method according to claim 6,
And when the FMC service state is in a connected state, the call connection of the FMC phone terminal is performed according to the incoming call. The smart phone-based FMC call processing service system using a private branch exchange in a corporate EMS communication system, A method of operating a mobile inbound call connection device for performing an incoming call connection.
KR20130108412A 2013-09-10 2013-09-10 A fixed mobile convergence incoming call controlling service system for smart phone using private branch exchanger in enterprise mobility service system and its method of service provide KR20150029339A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20170050699A (en) 2015-10-30 2017-05-11 에스케이텔레콤 주식회사 Method for presentating of calling information and apparatus for the same

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20170050699A (en) 2015-10-30 2017-05-11 에스케이텔레콤 주식회사 Method for presentating of calling information and apparatus for the same

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