KR20140026721A - Processing method for communication call and electronic device supporting the same - Google Patents
Processing method for communication call and electronic device supporting the same Download PDFInfo
- Publication number
- KR20140026721A KR20140026721A KR1020120092141A KR20120092141A KR20140026721A KR 20140026721 A KR20140026721 A KR 20140026721A KR 1020120092141 A KR1020120092141 A KR 1020120092141A KR 20120092141 A KR20120092141 A KR 20120092141A KR 20140026721 A KR20140026721 A KR 20140026721A
- Authority
- KR
- South Korea
- Prior art keywords
- call
- held
- reconfirmation
- message
- function
- Prior art date
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-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/02—Terminal devices
Abstract
The present invention relates to a call call processing of a terminal, and more particularly, the present invention provides a process for checking whether a held call is on hold, a process for checking a reconfirmation notification time for the call on hold when the call is on hold, and the reconfirmation notification time arrives. In one case, a call call processing method and a configuration of a terminal supporting the same are disclosed, including a process of outputting a reconfirmation message for reconfirmation of the held call.
Description
The present invention relates to a call call processing, and more particularly, to a call call processing method for supporting reconfirmation processing for a held call call which has been rejected or not received among call calls received by a terminal, and a terminal supporting the call call.
The first electronic devices were developed and deployed to support more convenient and safe work for workers and convenient life for users. Such electronic devices have recently been developed and spread to support users' better living. For example, the terminal may support the user's time usage efficiency more effectively by supporting the content to be played more easily without limiting the user's location and time.
Meanwhile, the terminal supports a communication function with other terminal users as a unique function. Accordingly, the conventional terminal user can transmit and receive specific information with another terminal user using the terminal. In this process, depending on various environments of the user who operates the terminal, the user may not receive or cannot receive the call because the call cannot be received by the user. However, pending call calls that do not confirm or reject such call calls are forgotten over time for various reasons. In particular, a call that is held while the user is in a meeting or while viewing a specific task is easily forgotten in the user's memory due to the continuity of the meeting or the continuity of the task, and thus it is difficult to remember that the call was received. If the held call is not very important, it does not cause a big problem, but if the call is important, it may cause embarrassment to the user who does not remember it, and the user may feel self-confidence or a meeting about such a situation.
Accordingly, an object of the present invention is to solve the problems of the prior art as described above, a call call processing method that can support a user to reconfirm a held call call generated by holding a received call call at a suitable time; and It is to provide a terminal that supports this.
According to an aspect of the present invention, a storage unit stores a held call on hold, and checks a reconfirmation notification time of the call on hold and outputs a reconfirmation message for reconfirmation of the call on hold when the reconfirmation notification time arrives. A control unit for controlling and a display unit for outputting the re-confirmation message is disclosed.
The present invention also includes a process of checking whether there is a held call on hold, a process of checking a reconfirmation notification time of the call on hold when the call is on hold, and a reconfirmation message for reconfirming the call on hold when the reconfirmation notification time arrives. Disclosed is a configuration of a call processing method comprising the step of outputting a call.
As described above, according to the method for processing a call call according to the present invention and a terminal supporting the same, the present invention provides an opportunity to reconfirm a held call call among received call calls, and in particular, to various environments of a user. Accordingly, by supporting the reconfirmation point adaptively, it is possible to support the user to perform the reconfirmation of the held call when the reconfirmation is easy or easy to reconfirm.
1 is a diagram schematically illustrating a configuration of a terminal supporting call call processing according to an embodiment of the present invention.
2 is a more detailed view of the configuration of the control unit of Fig.
3 is a view for explaining a terminal operating method for a call processing according to an embodiment of the present invention.
4 is a view for explaining the operation associated with the scheduler function during operation of the terminal for the call processing according to an embodiment of the present invention.
5 is a view for explaining the operation associated with the route guidance function during the operation of the terminal for the call processing according to an embodiment of the present invention.
6 is a view for explaining the operation associated with a specific user function during operation of the terminal for the call processing according to an embodiment of the present invention.
7 is a view for explaining an example of setting a pending call call re-confirmation notification time according to an embodiment of the present invention.
8 is a view for explaining another example of setting a pending call call reconfirmation notification time according to an embodiment of the present invention.
9 is a diagram illustrating a setting screen for setting a pending call call reconfirmation notification time according to the present invention.
10 is a diagram illustrating an example of a held call call reconfirmation message of the present invention.
11 is a view showing an example of the operation of the hold call call confirmation message of the present invention.
12 is a view showing another example of the operation of the hold call call re-check message of the present invention.
FIG. 13 is a view for explaining a scheduler-based call reservation reconfirmation notification time setting according to the present invention. FIG.
14 is a view for explaining another example of setting a reconfirmation notification time using a scheduler among functions related to a held call according to an exemplary embodiment of the present invention.
15 is a diagram for explaining a held call list and its use according to an embodiment of the present invention.
Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
In the following description of the embodiments of the present invention, descriptions of techniques which are well known in the technical field of the present invention and are not directly related to the present invention will be omitted. In addition, detailed description of components having substantially the same configuration and function will be omitted.
For the same reason, some of the elements in the accompanying drawings are exaggerated, omitted, or schematically shown, and the size of each element does not entirely reflect the actual size. Accordingly, the present invention is not limited by the relative size or spacing depicted in the accompanying drawings.
1 is a diagram schematically illustrating a configuration of a terminal supporting call call processing according to an exemplary embodiment of the present invention.
1, the
The
To this end, the
On the other hand, the
The
When the
The
The
When the
The
The held
The
The
2 is a diagram illustrating in more detail the configuration of the
Referring to FIG. 2, the
The call
On the other hand, the
The held call
On the other hand, the hold call
If the pending call
The lock screen support task may control to keep at least one command in a buffered state and wait for actual function execution. When the lock screen support task receives a normal release input signal for releasing the lock screen, the lock screen support task may adaptively support the execution of a function corresponding to the command by checking the priority of the waiting commands along with the lock screen release. In this process, the lock screen support task counts a plurality of commands from the point of time of occurrence of the commands. When the lock screen is released within a predetermined time, the lock screen support task supports the function execution according to the corresponding command. When the screen is released, the task list for the corresponding commands may be output to the
The
Here, the
Meanwhile, the
As described above, the terminal 100 supporting the call call processing according to an embodiment of the present invention reconfirms the held call according to various terminal environments, user settings, running user functions or scheduling environment, etc. during the call call reception process. Intelligently handle notifications. Accordingly, the
Hereinafter, various processing methods related to a pending call call re-confirmation notification according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings.
3 is a view for explaining a call processing method according to an embodiment of the present invention.
Referring to FIG. 3, in the call call processing method of the present invention, first, the
On the other hand, if the corresponding event is a call reception event in
On the other hand, when an event for processing a held call call occurs in
In
4 is a diagram illustrating an example of a method for processing a held call call according to the present invention.
Referring to FIG. 4, when a call is first received in
For example, the
The
As described above, the method for processing a call call according to the present invention makes it easier to process a held call call for a call received at a specific time in connection with a schedule information predefined by a user, and also intelligently reconfirms a call for a held call. Support to do this.
5 is a diagram for explaining another example of the method for processing a held call call according to the present invention.
Referring to FIG. 5, when a call is received in
When a call is received while the route guidance function is being performed, the user may manipulate the call to be treated as a held call. Alternatively, the
On the other hand, when the route guidance function is being performed in
The
Meanwhile, when the reconfirmation notification available time arrives in
As described above, the call call processing method according to an exemplary embodiment of the present invention may support the terminal 100 to intelligently perform a pending call call reconfirmation notification even in a process of supporting a navigation function.
6 is a view for explaining another example of a method for processing a held call call according to the present invention.
Referring to FIG. 6, the
On the other hand, if the telephone number received in
On the other hand, if an automatic hold call processing occurs in
When the hold call call reconfirmation notification condition occurs, the
As described above, the method for handling a call according to an embodiment of the present invention enables the terminal 100 to intelligently process a pending call call reconfirmation notification according to a characteristic or type of a specific user function that the terminal 100 is performing, thereby allowing a user to receive a call call reconfirmation notification. It can be appropriately supported so that the user does not forget to recognize the held call while minimizing inconvenience.
7 is a diagram illustrating an example of various screen interfaces for performing a pending call call reconfirmation notification according to an embodiment of the present invention.
Referring to FIG. 7, when the terminal 100 receives a call connection request from another terminal, the terminal 100 controls the
On the other hand, when the user selects the setting view of the held
When the user selects a notification after a specific item, for example, 5 minutes from among items included in the notification period selection area, the
On the other hand, the screen interface that supports the above-mentioned pending call call reconfirmation notification function may be similarly applied to the missed call. That is, in the case of a missed call that receives a call connection request from another terminal but does not accept the call connection, as shown in FIG. 7, the
In addition, the hold message may be transmitted when the reconfirmation notification function of the held call is set. That is, after a call is generated, the user may set a reconfirmation notification function for a specific call. In this case, the terminal 100 may automatically transmit a pre-created call to another terminal associated with the call. In this case, the contents of the held message delivered may be automatically generated in association with a scheduler function. That is, when there is a schedule corresponding to the current time zone, the terminal 100 may automatically create the hold message based on time information corresponding to the end point of the schedule. The function of automatically creating a hold message will be described in more detail with reference to FIG. 14.
8 is a diagram for explaining another example of various screen interfaces for performing a pending call call reconfirmation notification according to an embodiment of the present invention.
Referring to FIG. 8, when receiving a call from another terminal, the terminal 100 may output a screen guiding reception of the call to the
On the other hand, when the user selects the setting view of the held
9 is a diagram illustrating a notification period setting of a held call according to an exemplary embodiment of the present invention.
Referring to FIG. 9, the terminal 100 may provide a menu of “Call settings” for setting a notification period of a held call, as a menu, and include items for “Call settings” as shown in the
The screen including the pending message setting item may provide various pending messages provided by default or previously written by the user as a list in the form of a list. If a request for setting the contents and the reconfirmation notification time is received for the specific pending message, for example, the fourth
Meanwhile, when an input event for selecting the notification
10 is a diagram for explaining a held call call reconfirmation message according to the present invention.
Referring to FIG. 10, the pending call call reconfirmation message of the present invention may include a phone number, name information, photo ID information, etc. of the counterpart terminal, and various communication functions may be performed based on the corresponding message. Items may be provided. For example, the pending call call reconfirmation message may include various communication function performing items such as connecting a video call (View contact), making a call, sending a message, and connecting a chat service channel as shown. In addition, the hold call call reconfirmation message may be provided with information on when the corresponding hold call is received, when the hold time is held, and the like.
On the other hand, the terminal 100 controls to output the pending call call reconfirmation message to the
11 and 12 are diagrams for explaining a method for operating a reserved call call reconfirmation message according to the present invention.
First, referring to FIG. 11, when the pending call call reconfirmation notification time arrives, the
On the other hand, if a hold call
When an input event for releasing a lock screen is received from the user, the
12 is a diagram illustrating a method of supporting a held call call connection after a detailed view of a held call call reconfirmation message. To this end, the terminal 100 may support output to the
When the call connection item is selected on the held call detail view screen, the
FIG. 13 is a diagram illustrating a reconfirmation notification time setting using a scheduler among functions related to a held call according to an exemplary embodiment of the present invention.
Referring to FIG. 13, when an input event for activating a scheduler occurs, the
On the other hand, if there is a schedule input on the date selected by the user, the
For example, when the
Meanwhile, in the above description, the setting of the held call is performed in the detail view screen, but the present invention is not limited thereto. That is, when a schedule item is selected on the
14 is a view for explaining another example of setting a reconfirmation notification time using a scheduler among functions related to a held call according to an embodiment of the present invention.
Referring to FIG. 14, when an input event for activating a scheduler occurs, the
When an input event occurs according to a predefined input method, the
On the other hand, the terminal 100 can automatically explain the call re-confirmation notification function in conjunction with the scheduler function. That is, when a call is received at a time when a specific schedule is to be applied and the call is placed on hold, for example, a rejection process or a missed call, the terminal 100 automatically performs the reconfirmation notification function in consideration of the current time for the held call. Can be set. For example, when 5 minutes remain until the end of a
FIG. 15 is a diagram illustrating a held call list and its use according to an embodiment of the present invention. FIG.
Referring to FIG. 15, the held call list of the present invention may be output to the
If the user wants to set the reconfirmation notification function for the missed call on the
On the other hand, the
Meanwhile, when the time set by the reconfirmation notification function has elapsed, the terminal 100 may support to remove the set second
As described above, the call call processing method according to an embodiment of the present invention may intelligently and appropriately perform a reconfirmation notification for a corresponding hold call when automatically or manually performing a hold process on a received call. This allows the user to check the held call without overlooking it. The present invention can prevent a user from accidentally forgetting important call calls, or improve maintenance of relationships with others.
Meanwhile, the terminal 100 may further include various additional modules according to the providing mode. That is, the terminal 100 is a communication terminal, a short-range communication module for short-range communication, an interface for data transmission / reception by a wired communication method or a wireless communication method of the terminal 100, An Internet communication module, and a digital broadcasting module that performs digital broadcasting reception and reproduction functions. These components can not be enumerated because of a wide variety of variations depending on the convergence trend of the digital device, but it is also possible that components having the same level as the above-mentioned components are further included in the device have. Also, it is needless to say that the
In addition, the terminal 100 according to an embodiment of the present invention may include all types of devices that support a message function. For example, the terminal 100 includes all mobile communication terminals operating in accordance with communication protocols corresponding to various communication systems, including a portable multimedia player (PMP) and a digital device. All information and communication devices such as broadcasting players, personal digital assistants (PDAs), music players (e.g. MP3 players), mobile game terminals, smart phones, notebooks and handheld PCs, and multimedia and applications It may include.
While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed exemplary embodiments. , And are not intended to limit the scope of the present invention. It will be apparent to those skilled in the art that other modifications based on the technical idea of the present invention may be practiced without departing from the scope of the invention disclosed herein.
100: terminal 110:
120: input unit 130: audio processing unit
140: Display unit 150:
160:
Claims (32)
Checking the reconfirmation notification time of the held call when there is the held call;
Outputting a reconfirmation message for reconfirming the held call when the reconfirmation notification time arrives;
Call call processing method comprising a.
And storing at least one held call on hold when the call is received in a held call list.
And providing a setting screen for setting a reconfirmation notification time for the held call.
The above-
Providing a setting screen for setting a reconfirmation notification time while processing the call as a held call when receiving a call;
Providing a setting screen for setting a holding call call reconfirmation notification time for a call to be received in a corresponding time zone when a schedule is input;
Providing a setting screen for setting a notification time according to a function of defining a priority of at least one user function and setting a reconfirmation notification time according to the priority; Call call processing method comprising at least one of the steps.
The output process
When the navigation function is terminated when the navigation function is executed, when the navigation function arrives at a target point input by the navigation function, checking at least one of a case where the current location of the terminal arrives at a predetermined specific location point by the navigation function;
And performing the reconfirmation message output when the at least one case corresponds to the at least one case.
The output process
Checking a schedule previously registered in the scheduler;
If there is a schedule at the current time, the process of outputting the reconfirmation message at a predetermined time interval according to the pending call call reconfirmation notification setting set in the corresponding schedule or outputting the reconfirmation message at the time when the corresponding schedule ends when the schedule is present at the current time. Call call processing method comprising a.
The call on hold is
A call rejected according to an input event upon receiving a call;
When the call is received, the call is automatically rejected according to the terminal setting;
Missed calls that are not connected when a call is received; Call call processing method comprising at least one of.
The output process
And displaying the reconfirmation message on the activated lock screen layer in the lock screen activation state.
Waiting for the lock screen to be released when the call connection item included in the reconfirmation message is selected;
And performing a call connection function according to the call connection item selection when the lock screen is released.
Waiting for the lock screen to be released when a detailed view item of a held call is included in the reconfirmation message;
At least one of outputting the detail view screen of the held call call and performing a call connection function when selecting a call connection item included in the detail view screen of the held call when the lock screen is released; Call call processing method, characterized in that.
Checking a schedule previously registered in the scheduler;
And automatically setting a time from a current time point to a time point when the schedule ends when the schedule exists at the current time as the execution time of the reconfirmation notification function.
And automatically creating a hold message transmitted to another terminal based on time information from the current time point to the end time of the corresponding schedule.
And automatically transmitting a hold message to another terminal associated with the held call when the hold call is generated or when the hold call call re-confirmation notification function is set.
The pending message is
Is a prewritten message,
Or a message written through a compose window provided when the holding call is generated or when the holding call call reconfirmation notification function is set;
And at least one of an automatically created message based on time information of an end time point of a schedule corresponding to a current time zone.
And transmitting the held message through at least one of a text message service, a chat service channel, and an e-mail.
Displaying a first additional mark indicating a setting of a reconfirmation notification function of a corresponding held call when a held call item is displayed;
Displaying a second additional mark indicative of canceling the reconfirmation notification function setting of the corresponding held call when displaying the held call item;
Displaying a third additional mark over time set by the reconfirmation notification function of the corresponding held call when displaying the held call item;
Removing the additional mark displayed over time set by the reconfirmation notification function of the corresponding held call when displaying the held call item; Call processing method further comprises at least one of the steps.
A control unit which checks a reconfirmation notification time of the held call and outputs a reconfirmation message for reconfirming the held call when the reconfirmation notification time arrives;
A display unit for outputting the reconfirmation message;
Terminal supporting the call processing, characterized in that it comprises a.
The display unit
A terminal supporting call call processing, characterized by providing a screen for setting a reconfirmation notification time for a held call.
The display unit
A screen including a pending call call processing item for processing the call as a held call and an item for setting a reconfirmation notification time for the held call;
A screen for setting a pending call call reconfirmation notification time for a call to be received in a corresponding time zone when a schedule is input;
A screen for setting a notification time according to a function of defining a priority of at least one user function and setting a reconfirmation notification time according to the priority;
Terminal for supporting a call call processing, characterized in that for outputting at least one of.
The control unit
When the navigation function is terminated when the navigation function is executed, when the navigation function arrives at the target point input by the navigation function, the navigation function checks at least one of the cases where the current location of the terminal arrives at a predetermined specific location point. The terminal supporting the call call processing, characterized in that the control to perform the output of the reconfirmation message in one case.
The control unit
Check the schedule registered in the scheduler, and if there is a schedule at the current time, output the reconfirmation message at a certain time interval according to the pending call call reconfirmation notification setting set in the schedule, or end the schedule if there is a schedule at the current time. And outputting the reconfirmation message at the time point.
The call on hold is
A call rejected according to an input event upon receiving a call;
When the call is received, the call is automatically rejected according to the terminal setting;
Missed calls that are not connected when a call is received; A terminal supporting the call processing, characterized in that it comprises at least one of.
The display unit
And outputting the reconfirmation message to the upper layer of the activated lock screen.
The control unit
When the call connection item included in the reconfirmation message is selected, the lock screen is waited to be released, and when the lock screen is released, the call connection function is performed according to the call connection item selection.
The control unit
When selecting the details of the held call details included in the reconfirmation message, the lock screen is waited to be released, and when the lock screen is released, the call details display is controlled. terminal.
The control unit
And a call connection function when the call connection item included in the held call call detail view screen is selected.
The control unit
Checking the schedule registered in the scheduler, and if there is a schedule at the current time, the terminal supporting the call call processing, characterized in that automatically set the time from the current time point to the end of the schedule to the re-confirmation notification function execution time .
The control unit
Terminal for supporting a call call processing, characterized in that for automatically creating a hold message transmitted to another terminal based on the time information from the current time to the end of the schedule.
The control unit
If there is a schedule corresponding to a current time zone, the hold message is automatically created based on time information corresponding to a schedule end time, and the hold message is held when the hold call is generated or when the hold call call reconfirmation notification function is set. Terminal for supporting call processing, characterized in that the control to automatically transmit to other terminals associated with the call.
Terminal for supporting call processing, characterized in that for transmitting the held message through at least one of a text message service, a chat service channel, an email.
The display unit
A first supplementary mark for instructing the reconfirmation notification function setting of the held call when the held call item is displayed;
A second additional mark for instructing the resetting of the confirmation call function setting of the held call when the held call item is displayed;
A third additional mark over time set by the reconfirmation notification function of the corresponding held call when displaying the held call item; Terminal for supporting a call call processing, characterized in that for outputting at least one of.
The display unit
A terminal supporting call call processing, wherein an additional mark already displayed is removed from the screen according to a lapse of time set by the reconfirmation notification function of the corresponding held call when displaying the held call item.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020120092141A KR20140026721A (en) | 2012-08-23 | 2012-08-23 | Processing method for communication call and electronic device supporting the same |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020120092141A KR20140026721A (en) | 2012-08-23 | 2012-08-23 | Processing method for communication call and electronic device supporting the same |
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| KR20140026721A true KR20140026721A (en) | 2014-03-06 |
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| KR1020120092141A KR20140026721A (en) | 2012-08-23 | 2012-08-23 | Processing method for communication call and electronic device supporting the same |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2015142079A1 (en) * | 2014-03-19 | 2015-09-24 | Samsung Electronics Co., Ltd. | Apparatus and method for processing missed call |
| KR102390885B1 (en) * | 2021-01-13 | 2022-04-26 | 국민대학교산학협력단 | Apparatus and method for reminder service for waiting calls during a call |
-
2012
- 2012-08-23 KR KR1020120092141A patent/KR20140026721A/en not_active Application Discontinuation
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2015142079A1 (en) * | 2014-03-19 | 2015-09-24 | Samsung Electronics Co., Ltd. | Apparatus and method for processing missed call |
| KR20150109074A (en) * | 2014-03-19 | 2015-10-01 | 삼성전자주식회사 | Apparatus and method for processing unanswered call |
| US9667778B2 (en) | 2014-03-19 | 2017-05-30 | Samsung Electronics Co., Ltd. | Apparatus and method for processing missed call |
| KR102390885B1 (en) * | 2021-01-13 | 2022-04-26 | 국민대학교산학협력단 | Apparatus and method for reminder service for waiting calls during a call |
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