KR20130055774A - Method for providing customized call waiting service based on caller information - Google Patents

Method for providing customized call waiting service based on caller information Download PDF

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Publication number
KR20130055774A
KR20130055774A KR1020110121380A KR20110121380A KR20130055774A KR 20130055774 A KR20130055774 A KR 20130055774A KR 1020110121380 A KR1020110121380 A KR 1020110121380A KR 20110121380 A KR20110121380 A KR 20110121380A KR 20130055774 A KR20130055774 A KR 20130055774A
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South Korea
Prior art keywords
caller
call
waiting service
call waiting
content
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KR1020110121380A
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Korean (ko)
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오세훈
이석규
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한국전자통신연구원
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Priority to KR1020110121380A priority Critical patent/KR20130055774A/en
Publication of KR20130055774A publication Critical patent/KR20130055774A/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • Databases & Information Systems (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The present invention relates to a method for providing customized content according to a caller when a mobile call is connected.
According to an embodiment of the present invention, a method for providing content during a call connection is provided. The method of providing content during the call connection may include obtaining identification information of the caller and location information of the caller from a call management server; retrieving personal information of the caller from a database using the caller identification information; Selecting content in consideration of personal information about the caller and calling location information of the caller, and providing the content to the caller's terminal while the call management server connects the caller's terminal to the terminal of the called party; Steps.
Therefore, the caller can provide the desired content when the mobile call is connected.

Figure P1020110121380

Description

How to provide customized call waiting service based on caller information {METHOD FOR PROVIDING CUSTOMIZED CALL WAITING SERVICE BASED ON CALLER INFORMATION}

The present invention relates to a call waiting service of a mobile phone, and more particularly, to a method of providing customized content according to caller information when a mobile call is connected.

With the opening of the smartphone era, voice calls and video calls through wireless data networks are increasing, and Internet phone service is also increasing. Unlike a voice call in a conventional mobile communication terminal, the call using the data network can provide various caller information according to the intention of the application producer, the function of the smartphone, and the caller's selection.

On the other hand, when a call is made by a mobile phone, various services are provided to play voice services such as various sounds, music, effect sounds, and voices instead of a call ring tone.

However, in such a service, only a fixed sound source set by the receiver side is provided to the caller, and the screen of the caller's mobile phone shows only a certain screen stored in the mobile phone.

The present invention provides a customized call waiting service according to the caller.

According to an embodiment of the present invention, a method for providing content during a call connection is provided. The method of providing content during the call connection may include obtaining identification information of the caller and location information of the caller from a call management server; retrieving personal information of the caller from a database using the caller identification information; Selecting content in consideration of personal information about the caller and calling location information of the caller, and providing the content to the caller's terminal while the call management server connects the caller's terminal to the terminal of the called party; Steps.

When the mobile call is connected, the caller can provide the desired content.

1 is an example of a call waiting service scenario according to an embodiment of the present invention.
2 is a flowchart illustrating a method for providing a mobile phone service according to an embodiment of the present invention.
3 is a flowchart illustrating a call waiting service providing method according to an exemplary embodiment of the present invention.

The present invention relates to a call waiting service that searches for caller information stored in a database using caller identification information before a call is made, and selects and provides content such as a video and a sound when the call is connected. Call waiting service provider according to an embodiment of the present invention includes a user information database and content server, the caller's terminal in consideration of the caller's personal information, such as the caller's age, gender, taste, and / or caller's call location, etc. Provide customized call waiting service In other words, each caller provides a call waiting service. As an example of the customized call waiting service, an advertisement for a company located near a caller's favorite image, music, or the caller's call location is provided.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings, which will be readily apparent to those skilled in the art to which the present invention pertains.

1 is an example of a call waiting service scenario according to an embodiment of the present invention.

The sender 100 and the receiver 200 are entities that are provided with mobile phone services and are also called service subscribers. Caller 100 is connected to the call management server 300 through the terminal for the call connection with the receiver (200). The terminal of the caller 100 transmits the caller identification information and / or the caller's origination location to the call management server 300.

The call management server 300 is an entity providing a mobile phone service, and when the caller 100 connects to the server for call connection, the call management server 300 attempts to connect to the terminal of the receiver 200. In addition, to provide the call waiting service to the caller 100, the call waiting service provider 400 transmits the caller's identification information and / or the caller's location.

Call waiting service provider 400 is an entity that manages the call waiting service proposed by the present invention, the caller 100 while the call management server 300 connects the terminal of the caller 100 and the terminal of the receiver 200 The personal information of the caller is selected from the user database 410, and the content is provided to the caller 100 in consideration of the personal information of the caller 100. For example, music, video, or advertisement may be provided in consideration of the age and gender of the caller 100, or music or video advertisement may be provided according to personal preference set by the caller 100. In addition, the call waiting service provider 400 may obtain location information of the caller 100, and may provide advertisements for content suitable for a region where the caller 100 is currently located, for example, a company located nearby. In addition, the call waiting service provider 400 may provide the caller 100 with information about time, season, weather, and the like. In addition, the call waiting service provider 400 may provide a free call service or a discounted call service through advertisement viewing / listening.

The user database 410 is included in or connected to the call waiting service provider 400 and stores information about a user who subscribes to the call waiting service proposed by the present invention. When the call waiting service provider 400 requests the information on the caller 100, the user information database 410 stores information about the stored caller, for example, the name, gender, age, preferred video or music genre. Pass in 400.

The content database 420 is included in or connected to the call waiting service provider 400 to store content to be provided to users who subscribe to the call waiting service proposed by the present invention. The content database 420 delivers the content selected by the call waiting service provider 400 to the call waiting service provider 400 according to the caller's information, and the call waiting service provider 400 provides the content to the caller 100. do.

2 is a flowchart illustrating a method for providing a mobile phone service according to an embodiment of the present invention.

Referring to Figure 2, the caller's terminal requests a call connection to the call management server in order to receive a mobile phone service (S210). In step S210, the caller's terminal delivers the caller's identification information and the recipient's number to the call management server for the call connection with the receiver. In addition, the caller's terminal may transmit the caller's location information of the current caller using a GPS function.

The call management server attempts to connect to the callee terminal using the callee number received from the caller's terminal (S220). In step S320, the call management server until the end of the call connection request (not shown), such as successful call connection with the receiver (S240) or disconnection of the caller, rejection of the receiver, timeout, etc. Subsequently, a call connection with the receiver's terminal is attempted.

The call management server requests a call waiting service from a call waiting service provider while attempting a call connection, and the call waiting service provider provides a call waiting service to a caller terminal by performing a database search and content selection procedure (S230). ). The method of providing the call waiting service will be described in detail with reference to FIG. 3.

If the call waiting service provider successfully connects the call with the receiver (S240), the call waiting service provider connects the caller with the receiver (S250).

3 is a flowchart illustrating a call waiting service providing method according to an exemplary embodiment of the present invention.

The call waiting service providing method proposed by the present invention includes a call waiting service request step (S310), a caller personal information search step (S320), a content selection step (S330), and a content providing step (S340).

The call management server requests the call waiting service provider to provide call waiting service to the caller (S310). In step S310, the call management server delivers the caller identification information and / or the caller location information to the call waiting service provider. The location information of the caller may be GPS location information using the GPS of the caller terminal.

The call waiting service provider retrieves the caller's personal information from the user database by using the caller identification information received from the call management server (S320). The personal information may be name, gender, age, preferred music / video, and subscribed service.

The call waiting service provider selects content to be provided to the caller in consideration of the caller's personal information and / or caller's call location information searched from the user database (S330). For example, the call waiting service provider may select preferred music, video, advertisement, etc. according to the gender and age of the caller. In addition, the call waiting service provider may select information regarding current breaking news and weather. In addition, the call waiting service provider may select advertisements for businesses located near the current caller's location.

The call waiting service provider provides the selected content to the caller's terminal in step S330 (S340). The call waiting service provider provides the proposed call waiting service until the call connection with the receiver is successful or there is a termination of the call connection request such as disconnection of the caller, rejection of the receiver, timeout, and the like. The content may be delivered through the call management server or directly to the caller's terminal.

On the other hand, in the exemplary system described above, the methods are described based on a flowchart as a series of steps or blocks, but the present invention is not limited to the order of the steps, and some steps may be in a different order than the above-described steps or It can happen at the same time. In addition, those skilled in the art to which the invention pertains are not exclusive to the steps shown in the flowcharts, and that other steps may be included or one or more steps in the flowcharts may be deleted without affecting the scope of the present invention. You will understand.

Claims (1)

Obtaining caller identification information and caller location information from a call management server;
Retrieving personal information about the caller from a database using the caller identification information;
Selecting content in consideration of personal information about the caller and calling location information of the caller; And
And providing the content to the caller's terminal while the call management server makes a call connection between the caller's terminal and the receiver's terminal.
KR1020110121380A 2011-11-21 2011-11-21 Method for providing customized call waiting service based on caller information KR20130055774A (en)

Priority Applications (1)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20160091597A (en) * 2015-01-26 2016-08-03 (주)비즈이십오시 Method and system for providing custermised advertisement comtents to micro enterprise using call detail record

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20160091597A (en) * 2015-01-26 2016-08-03 (주)비즈이십오시 Method and system for providing custermised advertisement comtents to micro enterprise using call detail record

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