KR20130010041A - System and method for integrated management of accomodation operation - Google Patents

System and method for integrated management of accomodation operation Download PDF

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KR20130010041A
KR20130010041A KR1020110069752A KR20110069752A KR20130010041A KR 20130010041 A KR20130010041 A KR 20130010041A KR 1020110069752 A KR1020110069752 A KR 1020110069752A KR 20110069752 A KR20110069752 A KR 20110069752A KR 20130010041 A KR20130010041 A KR 20130010041A
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service
control means
user
accommodation
application
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KR1020110069752A
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Korean (ko)
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고유철
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모플이노베이션 주식회사
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Publication of KR20130010041A publication Critical patent/KR20130010041A/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • G06Q10/025Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/22Payment schemes or models
    • G06Q20/28Pre-payment schemes, e.g. "pay before"
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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  • Tourism & Hospitality (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
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  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Human Resources & Organizations (AREA)
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  • General Health & Medical Sciences (AREA)
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  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Reverberation, Karaoke And Other Acoustics (AREA)

Abstract

The accommodation management integrated management system according to the present embodiment includes a user terminal through which a user inputs accommodation information including accommodation, a room, and an application service; A management server configured to receive the accommodation information from the user terminal, designate the accommodation facility and the guest room, and generate a program by combining the application service; And a processing terminal that receives the program from the management server and has control means for executing the program to perform the application service.

Description

Integrated management system and method of accommodation operation {SYSTEM AND METHOD FOR INTEGRATED MANAGEMENT OF ACCOMODATION OPERATION}

 The present invention relates to a system and method for integrated management of accommodation operations, and to an integrated management system and method for accommodation management that can provide online reservation, room assignment, and various services of accommodation such as motels, hotels, condos, and the like. will be.

In general, small and medium sized motels and luxury hotels are less expensive than luxury hotels and do not have a management system that offers online booking and room assignments. It is inconvenient to use because there is no choice.

In addition, small- and medium-sized motels and luxury hotels do not offer a variety of services due to the limited services provided. Accordingly, it is recognized as a simple lodging facility or hate facility, and is not used as a place where people of various classes travel or enjoy leisure.

Therefore, it is necessary to transform these small and medium-sized motels and luxury hotels into complex play areas that can be easily used by various classes and provided with various services. In addition, even in the case of luxury hotels, it is necessary to change into a complex play area that is accessible to the younger class so that more diverse classes can use it.

In addition, when booking the accommodation, there is a lack of information on the services provided by each accommodation, it is inconvenient to determine whether to apply for the service by determining only the name of the service.

An embodiment of the present invention is to provide a system and method for integrated management of accommodation management that can provide a complex play and accommodation space in which the online and offline are linked, and to check and determine possible services on a virtual screen.

The accommodation management integrated management system according to the present embodiment includes a user terminal through which a user inputs accommodation information including accommodation, a room, and an application service; A management server configured to receive the accommodation information from the user terminal, designate the accommodation facility and the guest room, and generate a program by combining the application service; And a processing terminal that receives the program from the management server and has control means for executing the program to perform the application service.

The user terminal may include a reservation application for inputting the accommodation information and making a reservation, and the reservation application may apply for the application service on the virtualized screen by implementing a virtualized screen of the room.

The reservation application may include an icon corresponding to the application service available in the room.

When the user inputs the accommodation information, the user may settle the amount according to the application service together, so that all or part of the normal amount can be settled.

The application service may include at least one selected from the group consisting of room service, wake-up service, karaoke service, video providing service, automatic key service, welcome event service, match result event service, and interpretation service.

The control means may include individual control means for controlling individual devices, and central control means for controlling the individual control means in accordance with the program.

The individual control means may include at least one selected from the group consisting of lighting control means, display control means, acoustic device control means, counter connection control means, interpreter control means and door control means.

When the application service is the automatic key, the management server or the processing terminal may provide an identification code to the user terminal, and the user may recognize the identification code to open and close the door.

When the application service is the welcome service, when the user enters the guest room, at least one of lighting, display, and audio device is driven to provide at least one of music, sound, image, and lighting designated by the user. can do.

If the application service is the match result event, the user inputs an expected match result and an event according to the user terminal, and the processing terminal compares the actual match result with the expected match result to execute the event. Can be.

When the subscription service is the wake-up service, at least one of an illumination, a display, and an audio device may be driven at a time designated by the user to provide at least one of music, sound, video, and illumination designated by the user.

On the other hand, the accommodation management operation integrated management method according to an embodiment of the present invention, the user inputs accommodation information including accommodation, rooms and application services using the user terminal; Receiving, by the management server, the accommodation information from the user terminal, designating the accommodation facility and the room, and generating a program by combining the application service; And executing, by the processing terminal having control means, the program from the management server so that the application service is performed.

The user terminal may be provided with a reservation application for inputting the accommodation information and making a reservation. The reservation application may apply for the application service on the virtualized screen by implementing a virtualized screen of the room.

The reservation application may include an icon corresponding to the application service available in the room.

When the user inputs the accommodation information, the user may settle the amount according to the application service together, so that all or part of the normal amount can be settled.

The application service may include at least one selected from the group consisting of room service, wake-up service, karaoke service, video providing service, automatic key service, welcome event service, match result event service, and interpretation service.

The control means may include individual control means for controlling individual devices, and central control means for controlling the individual control means in accordance with the program.

The individual control means may include at least one selected from the group consisting of lighting control means, display control means, acoustic device control means, counter connection control means, interpreter control means and door control means.

When the application service is the automatic key, the management server or the processing terminal may provide an identification code to the user terminal, and the user may recognize the identification code to open and close the door.

When the application service is the welcome service, when the user enters the guest room, at least one of lighting, display, and audio device is driven to provide at least one of music, sound, image, and lighting designated by the user. can do.

If the application service is the match result event, the user inputs an expected match result and an event according to the user terminal, and the processing terminal compares the actual match result with the expected match result to execute the event. Can be.

When the subscription service is the wake-up service, at least one of an illumination, a display, and an audio device may be driven to provide at least one of music, sound, video, and illumination designated by the user.

According to the present embodiment, by receiving a user's desired application service in advance, by providing a variety of services desired by the user in combination, it is possible to improve the user's satisfaction and to provide a complex play and accommodation space linked online and offline. .

In addition, it is possible to check and determine a room on which a user wants to reserve a desired application service on a virtualized screen, thereby facilitating user convenience.

1 is a schematic structural diagram of a lodging facility operation management system according to an embodiment of the present invention.
2 is a screen configuration diagram of a reservation application used in the accommodation management integrated management system according to an embodiment of the present invention.
3 is a schematic configuration diagram of a lodging facility operation integrated management method according to an embodiment of the present invention.

Hereinafter, the accommodation management system and method according to an embodiment of the present invention will be described in detail.

1 is a schematic structural diagram of a lodging facility operation management system according to an embodiment of the present invention.

Referring to FIG. 1, the accommodation management integrated management system (hereinafter referred to as “integrated management system”) according to the present embodiment includes a user terminal 10, a management server 20, and a processing terminal 30. Can be.

The user may input accommodation information using the user terminal 10. Here, the term "user" includes not only the actual booker but also all persons or media for inputting accommodation information for the actual booker.

If the user is a real reservation user, the accommodation information may be directly input through the user terminal 10. Alternatively, when the actual reservation person displays the accommodation intention through the television home shopping, the store, or the door-to-door sales, the user who inputs the accommodation information may be the user.

The user terminal 10 may be any terminal that can be connected to the Internet, and may be a general purpose computer, a mobile phone, a navigation, or a dedicated input machine of a company such as home shopping. In this case, a mobile phone or a navigation device capable of wireless internet may be used so that a person who wants to use the accommodation facility may easily access while moving to a travel destination. Then, even when the use schedule of the accommodation is changed in the travel or the like, the accommodation can be easily and quickly booked.

The user terminal 10 may be provided with a reservation application that can be accessed by one or more users. The reservation application may be an application used exclusively for the integrated management system according to the present embodiment, or may be an application provided as an additional service to another application. The booking application provides all the information of the room for the accommodation, such as the location of the accommodation, the location and the phone number, and the location, the number of rooms, availability, and the fee of the room. ) To serve. In this case, the satellite positioning system (GPS) may be used to provide information of available accommodations close to the current location.

In the present embodiment, the above-mentioned accommodation information includes not only accommodation facilities and rooms but also application services. That is, in the present invention, the application service can be smoothly supplied to the user by receiving various application services desired by each user as well as accommodation and rooms.

Application services include room service, wake-up service, karaoke service, video service, auto key service, welcome event service, match result event service, and interpretation service. However, the present invention is not limited thereto, and may include all the various services that can be provided in the accommodation.

In this case, the user terminal 10 may make a payment together with the reservation. In this case, an amount corresponding to the application service may be settled together with the accommodation fee to pay part or all of it.

The management server 20 receives the accommodation information input by the user, designates the accommodation facility and the guest room, and combines the accommodation facility and the room information with the application service to program it and provides it to the processing terminal 30.

The processing terminal 30 executes the program received from the management server 20 to perform the application service. The processing terminal 30 may be located one by one in each room to control the room, one may be located in the entire accommodation facility to control each room.

The processing terminal 30 may include control means 32, 34 for program execution. Such control means 32, 34 may include a central control means 32 for managing the desired application services as a whole according to the program, and individual control means 34 for controlling individual devices corresponding to each application service.

For example, the individual control means 34 includes lighting control means 341 for controlling the lighting inside the room, display control means 342 for controlling display devices such as television, video, sound for controlling music, sound, and the like. Device control means 343, counter connection control means 344 to be connected to the counter, interpreter control means 345 for executing an interpreter for interpretation in a desired language, door control means 356 for controlling opening and closing of the door ) May be included. However, the present invention is not limited thereto, and may include all the various services that can be provided in the accommodation.

The lighting control unit 341 may control the lighting in various ways such as turning on and off the lights, changing the color of the lights, and adjusting the brightness of the lights. The display control unit 342 may control various displays such as watching a desired movie, drama, sports event, or the like, using a karaoke system, turning off the display, or adjusting the sound of the display. The sound control device 343 may control various sound devices, such as allowing the user to view desired music, sounds, or the like, or to use a karaoke system, turning off the sound devices, or adjusting the sound of the sound devices. The counter connection control means 344 may control a counter connector such as a telephone, the Internet, or a call bell so that a room user can request a desired request from the counter using a telephone, the Internet, or a call bell. The interpreter control means 345 turns on the interpreter so that foreigners can easily request what they want from the counter, so that the interpreter can be variously controlled, such as setting the language of the interpreter. The door control means 356 may allow various adjustments of the door, such as correcting or releasing the locking device of the door or opening or closing the door.

The individual control means 34 may include a wired / wireless signal transmitter / receiver 40 for communicating with each individual device. In addition, the wired / wireless signal transmitting / receiving unit 50 capable of communicating with the wired / wireless signal transmitting / receiving unit 40 installed in the individual control means 34 is provided at each individual device, that is, a light, a display, an audio device, a counter connector, an interpreter, and a door. It is provided. By the communication between the signal transmitter / receiver 40 of the individual control means 34 and the wired / wireless signal transmitter / receiver 50 of each individual device, lighting, displays, sound equipment, counter connectors, interpreters, doors can be varied as desired. It can work.

The above-described central control means 32, individual control means 34, wired / wireless signal transmitting / receiving units 40, 50, and the like may be general devices used in home automation systems using wired / wireless networks.

When the user inputs a room service for providing a desired drink, meal, etc. at a predetermined time as an application service, the central control means 32 provides the desired room service information to the counter using the counter connection control means 344. . The property staff at the counter can then check and provide the user with the desired drink, meal, and more at the desired time.

When the user inputs a wake-up service as an application service, the lighting, display, sound device, etc. are driven by the lighting control means 341, the display control means 342, the acoustic device control means 343, etc. at a time designated by the user. The user can provide music, sound, video, lighting, and the like that are specified by the user.

When the user inputs the karaoke service as the subscription service, the display or the audio device is turned on at the desired time and the karaoke service can be used for the desired time.

When a user inputs an image providing service as an application service, a desired movie, drama, sports event, game, etc. may be provided to the user through a display at a desired time.

When the user inputs the automatic key service as an application service, the management server 20 or the processing terminal 30 (in particular, the door control means 346) provides the identification code to the user terminal 10 or the like, and the user By recognizing this recognizer (not shown), the door control means 40 can unlock the door so that the door can be opened. In other words, the identification code can be used as the room key. As the recognition code, various codes such as a one-dimensional code such as a bar code or a two-dimensional code such as a PDF-417 code or a quick response code can be used. This makes it possible to enter a reserved room even without a separate work such as receiving a key from an employee of the accommodation facility, so that the user's convenience can be achieved.

When the user inputs the welcome event service as the subscription service, the lighting flickers by the lighting control means 341, or the desired music or sound by the acoustic device control means 343 (for example, the user name and welcome). Or the like) or provide a user with a service such that a desired image is provided by the display control means 342. In this case, the user may be provided with a desired image, audio, or sound by driving a display (for example, an electric signboard) or an audio device (for example, a speaker) installed in front of a door or a door of a room.

The case where the user inputs the match result event service as an application service is as follows. The user may input the expected game result and the event according to the user terminal 10 and the like, and allow the processing terminal 30 to execute the desired event by comparing the actual game result with the expected game result.

When the user inputs an interpreter service as an application service, the interpreter control means 345 can turn on an interpreter capable of interpreting the required language so that the interpreter can be interpreted.

Particularly, in the present embodiment, when the accommodation facility and the room are designated in the reservation application of the user terminal 10, a virtualized screen of the corresponding room is implemented, and the user can apply for the application service on this screen. This will be described in more detail with reference to FIG. 2. 2 is a block diagram illustrating a virtual screen for requesting an application service in a reservation application.

When the user designates the accommodation and the room in the reservation application, a screen is virtualized as shown in FIG. 2. For example, in the reservation application, an external virtual screen 110 showing an exterior of a room (in particular, a door), an internal virtual screen 120 showing an interior of a room, and an application in which icons displaying services available in the room are located. It may include a service screen 130. Individual devices (eg, a bed, a display, etc.) in the room are represented on the internal virtual screen 120, and the internal virtual screen 120 may be rotated by 360 degrees using the rotation icon 122. Then, the user can check the inside of the room to see if there is a desired individual device.

When a user selects an application service on the application service screen 130, a description of the application service is displayed, and on the external and internal virtual screens 110, only individual devices related to the application service are displayed in color or blinking. To inform you of the individual devices involved in the application. Then, the specific contents of the service desired by the user on the individual device are described.

For example, the case of applying for the welcome event service will be described as an example. When the user selects the subscription service on the subscription service screen 130, a description of the welcome event service appears. On the external and internal virtual screens 110, individual devices (for example, the electronic display panel 112 and the display ( 124, the sound device 126 is displayed differently from other parts. When the user inputs a desired signboard phrase, a desired voice, a desired image, etc., the desired phrase, voice, etc. are implemented on the external and internal virtual screens 110 and 120 so that the user can check again. For example, if the user designates the phrase “○○, welcome” as the display board, the message “Welcome ○○,” is displayed on the sign 112 outside the door, and in this state, You can adjust the color and size of the signboard.

In the same way for other application services, the application service can be directly implemented on the virtual screen to show the user's options and provide more diversified and customized services.

In the above description, it is illustrated that the application service is provided in the room, but the present invention is not limited thereto. Therefore, when there is a private room or a dedicated space to perform each application service, it may be performed by modifying such a private room or a dedicated space to be available to the user.

According to such an integrated management system, a user can input a desired application service in advance and provide a variety of services desired by the user in order to improve the user's satisfaction and provide a complex play and accommodation space where online and offline are linked. Can be. In other words, there were video games, karaoke rooms, PC rooms, multi-rooms, coffee shops, etc., but all of the fragmentary facilities could not satisfy various needs of users. Can provide complex play and accommodation space.

Hereinafter, with reference to FIG. 3, the integrated accommodation management method (hereinafter referred to as "integrated management method") according to an embodiment of the present invention. For simplicity and clarity, detailed description of parts already described with reference to FIG. 1 will be omitted.

3 is a schematic structural diagram of an integrated management method according to an embodiment of the present invention.

First, a user inputs desired accommodation information through a user terminal (reference numeral 10 of FIG. 1) (S10). Accommodation information includes accommodations, rooms and application services, including application services including room service, wake-up service, karaoke service, video conferencing, auto key service, welcome event service, match results event service, and interpretation services. can do. However, the present invention is not limited thereto.

In this case, the payment may be made with the reservation of the accommodation information. In addition to the accommodation fee, the amount corresponding to the application service may be settled so as to pay part or all of it.

Subsequently, the management server 20 receives the accommodation information from the user terminal 10, designates the accommodation facility and the guest room, generates a program by combining the application service, and provides the processing terminal 30. Then, the processing terminal 30 controls the individual control means (reference numeral 34 in Fig. 1) according to the program so that the individual device performs the application service desired by the user.

According to this, the application service that meets the various needs of the user can be customized at the accommodation facility, so that the user's convenience and the user's satisfaction can be improved.

Features, structures, effects and the like according to the above-described embodiments are included in at least one embodiment of the present invention, and the present invention is not limited to only one embodiment. Further, the features, structures, effects, and the like illustrated in the embodiments may be combined or modified in other embodiments by those skilled in the art to which the embodiments belong. Therefore, it should be understood that the present invention is not limited to these combinations and modifications.

Claims (22)

A user terminal for inputting accommodation information including accommodations, rooms, and application services;
A management server configured to receive the accommodation information from the user terminal, designate the accommodation facility and the guest room, and generate a program by combining the application service; And
A processing terminal that receives the program from the management server and has control means for executing the program to perform the application service
Including, accommodation management integrated management system.
The method of claim 1,
The user terminal is provided with a reservation application that can enter the accommodation information and make a reservation,
The reservation application, by implementing a screen virtualized the room to apply for the application service on the virtualized screen, accommodation management integrated management system.
The method of claim 2,
The reservation application, accommodation management integrated management system including an icon corresponding to the application service available in the room.
The method of claim 1,
When the user inputs the accommodation information, the amount according to the application service is settled together, so that all or part of the normal amount can be settled.
The method of claim 1,
Integrated management of accommodation operations, wherein the application service includes at least one selected from the group consisting of room service, wake-up service, karaoke service, video providing service, automatic key service, welcome event service, match result event service and interpretation service system.
The method of claim 5,
The control means includes individual control means for controlling individual devices and central control means for controlling the individual control means in accordance with the program.
The method according to claim 6,
Wherein said individual control means comprises at least one selected from the group consisting of lighting control means, display control means, sound equipment control means, counter connection control means, interpreter control means and door control means.
The method of claim 5,
If the application service is the automatic key,
The management server or the processing terminal provides an identification code to the user terminal,
And the user can recognize the identification code to open and close the door.
The method of claim 5,
If the application service is the welcome service,
And at least one of a lighting, a display, and an audio device is driven when the user enters the room to provide at least one of music, sound, video, and lighting specified by the user.
The method of claim 5,
If the application service is the match result event,
The user inputs an expected game result and an event according to the user terminal;
And the processing terminal executes the event by comparing the actual game result with the expected game result.
The method of claim 5,
If the application service is the wake-up service,
And at least one of a lighting, a display, and an audio device is driven at a time designated by the user to provide at least one of music, sound, image, and lighting specified by the user.
Inputting accommodation information including accommodations, rooms, and an application service using a user terminal;
Receiving, by the management server, the accommodation information from the user terminal, designating the accommodation facility and the room, and generating a program by combining the application service; And
A processing terminal having a control means for receiving the program from the management server and executing the program to perform the application service;
Including, accommodation operations integrated management method.
The method of claim 12,
The user terminal is provided with a reservation application that can enter the accommodation information and make a reservation,
The reservation application, by implementing the screen virtualized the room to apply for the application service on the virtualized screen, accommodation management integrated management method.
The method of claim 13,
The reservation application, accommodation management integrated management method comprising an icon corresponding to the application service available in the room.
The method of claim 12,
When the user inputs the accommodation information, the amount according to the application service is settled together, so that all or part of the normal amount of money can be settled.
The method of claim 12,
Integrated management of accommodation operations, wherein the application service includes at least one selected from the group consisting of room service, wake-up service, karaoke service, video providing service, automatic key service, welcome event service, match result event service and interpretation service Way.
17. The method of claim 16,
And said control means comprises individual control means for controlling individual devices and central control means for controlling said individual control means in accordance with said program.
18. The method of claim 17,
Wherein said individual control means comprises at least one selected from the group consisting of lighting control means, display control means, sound equipment control means, counter connection control means, interpreter control means and door control means.
17. The method of claim 16,
If the application service is the automatic key,
The management server or the processing terminal provides an identification code to the user terminal,
And the user recognizes the identification code to open and close the door.
17. The method of claim 16,
If the application service is the welcome service,
And at least one of a lighting, a display, and an audio device is driven when the user enters the room to provide at least one of music, sound, image, and lighting designated by the user.
17. The method of claim 16,
If the application service is the match result event,
The user inputs an expected game result and an event according to the user terminal;
And the processing terminal executes the event by comparing the actual game result with the expected game result.
17. The method of claim 16,
If the application service is the wake-up service,
And at least one of a lighting, a display, and an audio device is driven at a time designated by the user to provide at least one of music, sound, video, and lighting specified by the user.
KR1020110069752A 2011-07-14 2011-07-14 System and method for integrated management of accomodation operation KR20130010041A (en)

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20180060600A (en) * 2016-11-29 2018-06-07 나모웹비즈주식회사 Method and system for monitoring and reserving gymnasium
KR20190023334A (en) * 2017-08-28 2019-03-08 송철호 Service system for performing translation in accommodations
KR20200107550A (en) * 2019-03-08 2020-09-16 기혜정 System and method for building management

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20180060600A (en) * 2016-11-29 2018-06-07 나모웹비즈주식회사 Method and system for monitoring and reserving gymnasium
KR20190023334A (en) * 2017-08-28 2019-03-08 송철호 Service system for performing translation in accommodations
KR20200107550A (en) * 2019-03-08 2020-09-16 기혜정 System and method for building management

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