KR20120122085A - A bookmark-based question and response supporting system and the method thereof - Google Patents

Abstract

PURPOSE: A bookmark based question and reply supporting system and a method thereof are provided to write a policy question reply letter by using a policy document file written by a word processor, thereby effectively writing the policy question reply letter. CONSTITUTION: A policy document inputting unit(31) generates document items corresponding to a bookmark by reading a policy document file which the bookmark is inserted. A questionnaire registering unit(32) receives and registers a questionnaire file. The questionnaire registering unit inputs and generates question items. A document item connecting unit(33) connects the document items to the question items. A question item displaying unit(34) displays a document item connected to the selected question item. [Reference numerals] (31) Policy document inputting unit; (32) Questionnaire registering unit; (33) Document item connecting unit; (34) Question item displaying unit; (35) Question answer displaying unit; (36) Answer publishing unit; (37) Policy document displaying unit; (41) Document DB; (42) Question DB; (43) Answer DB

Description

Bookmark-based question and response supporting system and the method

The present invention relates to a bookmark-based question and answer support system and method for registering a policy document file created by a word processor and registering a questionnaire file for a policy department to generate and provide an answer content using the policy document file.

In general, government agencies should report on their work at the request of the State Auditor or the National Assembly, and the heads of organizations, such as ministers of each administration, attend and report to the National Assembly. At this time, members of parliament should ask the heads of institutions attending the issue, and the heads of the organs should answer the questions.

Parliamentarians send inquiries to administrative agencies in advance through aides, and each administrative agency prepares the answers to the questions. The administrators of administrative agencies spend a lot of time sorting, collecting and organizing the data to answer these questions.

In addition, depending on the contents of the question, different persons prepare answers to the question. Therefore, the response data submission time is different for each real country or person in charge, and the response data management is often difficult to revise.

In addition, there are many cases in which members of the parliament do not send a questionnaire or make an unexpected inquiry in the actual parliament, which is not described in the questionnaire. In this case, it was difficult for the heads of each institution to respond properly to the question because the data were not prepared in advance. That is, according to the prior art, it was difficult to respond to real time answers. In addition, the amount of pre-used questionnaire and answers is enormous and is not managed systematically, and is not used after the fact.

In order to solve the above problems, an example of a technique for supporting an answer to a presenter about an unexpected question is [Korean Patent Registration No. 10-0708401 (published on May 21, 2007), "Supporting an answer to a presenter who received an unexpected question. Method "] (hereafter Prior Art 1). In the prior art 1, when a questioner makes a sudden question to the presenter, one or more experts write an answer to the question and deliver the written answer to the integrated manager through the network. It is presenting technology.

However, the prior art 1 has a problem that the expert (or the person in charge) is always connected in real time, and then writes a question and answer to the question in real time. That is, the person in charge needs time to write an answer.

On the other hand, since the work of each administrative agency has already been reviewed and written in reports, it is expected that more efficient question and answer can be prepared by using the already prepared work data. However, the documents of the conventional administrative agencies are written and managed in a word processor like most Korean documents, so it is not easy to utilize them.

An object of the present invention is to solve the problems as described above, to register the policy document file written by a word processor, and to register a questionnaire file for the policy department to generate and provide the contents of the response using the policy document file It is to provide a bookmark-based question and answer support system and method.

It is also an object of the present invention to insert a bookmark in a word processor file of a policy document, and to classify the contents of the word processor document file by the bookmark, extract a necessary part, and support a bookmark-based query answer that supports writing. It is to provide a support system and method.

In order to achieve the above object, the present invention registers a policy document file written in a word processor, and registers a questionnaire file for a policy department in a bookmark-based question answer support system that generates and provides an answer content using the policy document file. The present invention relates to a policy document input unit which reads a policy document file into which a bookmark is inserted and generates items (hereinafter, document items) corresponding to the bookmark; A query registration unit which receives and registers the questionnaire file and generates and receives items (hereinafter referred to as query items) for querying; A document item connection unit connecting the document item to the query item; A query item display unit displaying the query items and displaying a document item (hereinafter, a connection item) connected to the query item when one of the query items is selected; And, if the connection item is selected, characterized in that it comprises a question and answer display unit for displaying a policy document page of the bookmark position corresponding to the connection item.

In addition, the present invention is bookmark-based question and answer support system, the system, characterized in that it further comprises a response book publishing unit for posting a response file in the query item.

In another aspect of the present invention, a bookmark-based query answering system, the system, the policy document to display the document items, and if one of the document items selected policy document page of the bookmark location corresponding to the document item It further comprises a display unit.

The present invention also provides a bookmark-based query answering system, wherein the document item connection unit displays the document item when the query item is selected, and connects the document item to the query item when one of the displayed document items is selected. It is characterized by connecting to.

In addition, in the bookmark-based query response support system, the document item connection unit can be connected to a plurality of document items per one query item.

In addition, according to the present invention, in the bookmark-based question and answer support system, the question and answer display unit is characterized by displaying by distinguishing by a tab when at least two policy document pages of the bookmark position corresponding to the connection item.

In addition, the present invention is a bookmark-based question and answer support system, characterized in that the document items are classified into a hierarchical structure.

In addition, the present invention provides a bookmark-based question and answer support system, wherein the policy document input unit assigns the item number of the document item according to the number described in the bookmark, hierarchical structure of the document item according to the shape of the item number Characterized in that the configuration.

In addition, in the bookmark-based question and answer support system, the item number is composed of a series of numbers separated by a separator, characterized in that the level in the hierarchy of the item number is determined by the number of the separator. .

In addition, in the bookmark-based question and answer support system, the level in the hierarchy of the item number is characterized by the shape of the item number.

In addition, the present invention relates to a bookmark-based question and answer support method that registers a policy document file created by a word processor and generates an answer content using the policy document file when registering a questionnaire file for a policy department. a) reading a policy document file containing a bookmark and generating items corresponding to the bookmark (hereinafter, document items); (b) receiving and creating the query file, registering and querying items (hereinafter referred to as query items); (c) linking the document item to the query item; (d) displaying the query items and, if one of the query items is selected, displaying a document item (hereinafter referred to as a connection item) connected to the query item; And (e) if the connection item is selected, displaying a policy document page of a bookmark position corresponding to the connection item.

The present invention also relates to a computer-readable recording medium recording a program for executing the bookmark-based query answering method.

As described above, according to the bookmark-based question and answer support system and method according to the present invention, by using a policy document file written in a word processor, such as Hangul document to construct a policy question and answer, to create a policy questionnaire more quickly and effectively The effect can be obtained.

In addition, according to the bookmark-based question and answer support system and method according to the present invention, by inserting a bookmark in a policy document file created by a word processor, the effect of being able to partially extract and utilize the policy content is obtained. .

1 is a diagram showing a configuration of an overall system for carrying out the present invention.
2 is a block diagram illustrating the configuration of a bookmark-based question and answer support system according to an embodiment of the present invention.
3 is a diagram illustrating an example of a policy document file according to the present invention.
4 is a diagram illustrating an example of registering a document item according to the present invention.
5 is a diagram illustrating an example of registering a query item according to the present invention.
6 is a flowchart illustrating a bookmark-based query answer supporting method according to an embodiment of the present invention.

Description of the Related Art [0002]
10: person in charge of the terminal 11: answerer terminal
20: network
30: question and answer support system 31: policy document input unit
32: Questionnaire register 33: Document item connection
34: query item display unit 35: question and answer display unit
36: Response Posting Part 37: Policy Document Displaying Part
40: Database 41: Document DB
42: query DB

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the drawings.

In addition, in describing this invention, the same code | symbol is attached | subjected and the repeated description is abbreviate | omitted.

First, examples of the configuration of the entire system for carrying out the present invention will be described with reference to Fig.

As shown in FIG. 1, an example of the whole system for implementing the present invention is composed of a person in charge of a terminal 10, an answerer terminal 11, and a question and answer support system 30 and connected to a network 20. . In addition, a database 40 for storing necessary data may be further provided.

The responsible person terminal 10 or the answering machine terminal 11 is a conventional computing terminal such as a personal computer (PC), a notebook computer, a netbook, a PDA, a mobile device, or the like used by the person in charge of the answering machine or the answering machine. The person in charge or the answerer accesses the support system 30 through the person in charge terminal 10 or the person in charge of the answering machine 11 to process a task related to question and answer. In addition, the input data for processing is input through the input device of the person in charge of the terminal 10 or the answerer terminal 11, the result of the processing is output through the output device, such as the screen of the person in charge of the person 10 or the answerer terminal 11 do. In the following description, the person in charge or the answerer performs a job means that the job is performed through the person in charge of the person in charge of the terminal 10 or the answering terminal (11). In addition, 10 or 11 will be attached to a person in charge or an answerer in addition to the terminal.

On the other hand, the person in charge is a staff in charge of specific tasks of the administrative agency, divided by country or department in charge. The responder is a person who responds to inquiries from members of the National Assembly, such as the head of the parliament.

The question and answer support system 30 is a conventional server and is connected to the network 20 to provide a service for question and answer processing. The system 30 may be built to serve as a kind of web server or web service server. For example, the system 30 may display the processed result on a web page or receive necessary input data through the web page. The web page is meant to include driving software for performing a specific task, such as a web application, in addition to simple text, images, multimedia, and the like. It may also be built to provide an interface with an application (or software) installed in a smartphone or the like. Since such a technique is well known in the art, a detailed description thereof will be omitted.

The database 40 includes a document DB 41 for storing a policy document file written in a word processor, a query DB 42 storing a query file or a query summary written in a word processor, and a response content or answer file. Answer DB 43 is made. However, the configuration of the database 40 is only a preferred embodiment. In the development of a specific device, the database 40 may have a different structure in consideration of ease of access and retrieval, efficiency, and the like.

The person in charge accesses the server (or system) 30 through the person in charge terminal 10, registers a questionnaire file received from the National Assembly, and registers question items according to the content of the questionnaire. Inquiries shall be received by members of parliament, and the items of inquiry shall be prepared by members of parliament. The person in charge is a general person in charge of the general affairs bureau, and receives a questionnaire file from the National Assembly by mail or a normal work system and registers the file.

Therefore, the server 30 receives and stores a questionnaire for each member of parliament inputted by the person in charge 10, receives the query details for each member of the parliament as a query item, and stores the query items.

In addition, the person in charge of each station 10 accesses the server 30 and registers a policy document file created in the country in which it belongs. This policy document file is a document file created by a word processor such as a Korean document, and is a document file that records the work of each country. For example, it is written as a Korean file with the extension hwp. At this time, the person in charge of each country 10 divides the contents of the policy document by paragraph or item by using the bookmark function of the word processor in the document file.

The server 30 reads the policy document file and extracts bookmark information of the word processor file. The server 30 generates the document item according to the item number described in the bookmark. The server 30 sets the title of the document item to the content described in the bookmark, or the phrase described in the corresponding line of the policy document page where the bookmark is located.

In addition, the server 30 assigns the item number of the document item according to the number or shape of the number written on the bookmark, or sets the item number by the serial number when the bookmark does not have a number or is unknown.

On the other hand, the person in charge of each country 10 posts the answers to the query items posted on the server (30). Person in charge of each country 10 directly writes the answer data in a word processor file. Alternatively, the person in charge of each country 10 connects the document items of the policy document file already uploaded to the corresponding query item and provides answer data. That is, when the query content of the query item corresponds to a specific document item (or document content belonging to the document item) of the policy document file, the document item is linked to the query item.

In addition, the answerer accesses the server 30 through the answerer terminal 11, and selects a query item to view answer data corresponding to the query item or a linked document item (hereinafter referred to as a connection item). Thus, when the answerer 11 selects the answer material or the connection item, the answer file or the bookmark portion of the policy document file of the connection item can be viewed.

At this time, the server 30 provides a dedicated viewer to display the page of the bookmark portion of the response document or the policy document of the connection item. Answerer 11 can easily answer the query of the queryer by viewing the displayed document.

Next, the configuration of the bookmark-based question and answer support system 30 according to an embodiment of the present invention will be described with reference to FIG.

As shown in FIG. 2, the question and answer support system 30 includes a policy document input unit 31, a questionnaire registration unit 32, a document item connection unit 33, a question item display unit 34, and a question and answer display unit 35. It consists of. In addition, the response publication unit 36 and the policy document display unit 37 may be further included.

The policy document input unit 31 reads a policy document file into which a bookmark is inserted and generates items (hereinafter, document items) corresponding to the bookmark.

As shown in Fig. 3, the policy document file is a document file created by a word processor such as Korean. Therefore, the policy document file 60 is composed of a plurality of pages 61, and the contents of the document are described as letters on each page. The contents of the policy document are described by numbers according to the work contents of each country. In the example of FIG. 3, "1" describes data on a policy for "operation of crisis management measures meeting", and "2" describes policy data on "state of major meetings of the Policy Coordination Bureau". That is, the policy contents of the policy document are divided by numbers. At this time, the policy contents classified by numbers will be called detailed policies.

The bookmark 70 is inserted at the beginning of the detailed policy. In particular, at the beginning of the sub-policy, the title of the sub-policy is described. The number is preceded by the title. The bookmark 70 is preferably inserted before the number of detailed policies.

Therefore, the bookmark inserted before "1. Operation of crisis management measures" serves to distinguish the detailed policy up to the following bookmark, that is, immediately before "2. That is, the detailed policy contents corresponding to the bookmark 70 are descriptions from the current bookmark 70 position to the next bookmark 70.

On the other hand, the bookmark 70 is inserted can be described the bookmark contents. In this case, write the contents of the bookmark by numbers such as "1" and "2", or include the title of the detailed policy together with the number such as "1. Operation of crisis management meeting" or "2. Can be.

The policy document input unit 31 generates a document item to correspond one-to-one to each bookmark 70. Previously, document items corresponding to bookmarks inserted in front of "1. Operation of the crisis management countermeasure" and bookmarks inserted in front of "2. Status of major meetings of the Policy Coordination Bureau" are generated.

 Meanwhile, the policy document input unit 31 assigns the item number of the document item according to the number described in the bookmark 70. For example, the first bookmark contains the contents of "1" or "1. Operation of the crisis management countermeasure", and the item number of the document item at this time is "1".

In particular, the document items are organized in a hierarchical structure according to the shape of the assigned item number. As an example, the item number is composed of a series of numbers separated by delimiters, and the level in the hierarchy of the item numbers is determined by the number of delimiters. For example, when the separator is "-", "1-1", "1-2", and "1-3" are the item numbers of the lower levels (levels) of "1". In addition, "1-1-2", "1-1-3", etc. are the item numbers of the substep of "1-1".

Or as another example, the level in the hierarchy of the item number is determined by the shape of the item number. For example, the number shape of step 1 (level) is "1,2,3, ...", the number shape of step 2 is "a, me, everything, ...", and the number shape of step 3 is "(1), (2), (3), ..." and the like may be set in advance, and the steps may be input separately.

In addition, the title of each document item is set to the contents described in the bookmark or the phrase described in the page line where the bookmark 70 is located. For example, even if the contents of the first bookmark and the second bookmark were only "1" and "2", the phrase "1. Operation of the crisis management conference", "2. Status of the document item.

As described above, a bookmark is read by reading a policy document file, a document item is set according to the bookmark, and an example of the result is shown in FIG. 4A. In the example of FIG. 4A, document items are layered into subtopics, subtopics, and issues. At this time, the subtopic is a level (level) corresponding to one policy document file, the subtopic is a first level of the document item, and the issue is a second level (level) of the document item. That is, the issue is a sub-level (level) item of the subtopic.

Meanwhile, the policy document input unit 31 may edit the title of the query item. As shown in FIG. 4B, the title of the query item may be changed or the level or the query item itself may be deleted through a modification or deletion command for the query item.

Next, the query registration unit 32 receives and registers a query file and generates and receives items (hereinafter referred to as query items) to be queried.

As shown in FIG. 5A, the questionnaire registration unit 32 provides a screen for registering a questionnaire file and also provides a screen for inputting a query item. The general manager 10 registers a questionnaire file and a question item through the screen. A questionnaire file is a file created by a word processor or an image file scanned by a questionnaire. The subject or country of inquiry for the inquiry item is then entered.

As described above, when the query items are registered, as shown in FIG. 5B, the query items may be displayed for each member of parliament or for each country. In particular, if a query item is displayed for each country, the person in charge of the corresponding country 10 can see all the query items belonging to their country. At this time, the person in charge of each country (10) should write the answer data for the query items of their own country.

Next, the document item connection unit 33 connects the document item to the query item. In particular, the document item connection unit 33 displays the document item when the query item is selected, and connects the selected document item to the query item as the connection item when one of the displayed document items is selected.

As previously seen, the inquiry item is an item about the content being queried by the questioner, such as a member of the National Assembly. The answers to these questions are likely to be included in the written policy materials. Policy data is divided into document items according to the details of the policy. Therefore, if a document item that can be answered to the query item is found and connected, the answer can be provided as the connection.

The document item connection unit 33 provides a selection screen for selecting a document item when one of a plurality of query items is selected. For example, when providing a web page, a document item can be selected using a popup window. Person in charge of each country 10 selects a document item that can be answered to the query content of the query item. The document item selected by the person in charge of the country 10 is linked to the query item. In this case, the linked document item is called a connection item.

Meanwhile, the document item connection unit 33 may connect a plurality of document items (or connection items) per one query item.

In this case, the document item connection unit 33 records the location of the document item (or the connection item) in the query item, that is, the bookmark location of the policy document file. When the document item (or connection item) of the query item is selected by the question and answer display unit 35, the bookmark position of the policy document file is found and the page is displayed.

As another example, the document item connection unit 33 may extract only the connection item portion (or the detailed policy content portion corresponding to the bookmark) of the policy document file, generate a separate word processor file, and register the file.

In addition, the response book publishing unit 36 posts the response file to the query item.

By the document item connection unit 33, by connecting the document items that can be answered in the query item, utilizes the policy document file already created. However, in the case of a query item (or query item) that is not included in the policy document file or a query item that queries at a completely different perspective, a new response file must be created. In this case, the person in charge of each country 10 prepares the answer file, and registers the answer file as answer data of the question item.

In other words, the response book publishing unit 36 provides a screen on which the response file can be posted and registers and stores the requested response file.

The query item display unit 34 displays query items and, if one of the query items is selected, displays a document item (hereinafter, a connection item) connected to the selected query item. Alternatively, the query item display unit 34 displays the answer file (or answer file title) if there is a response file registered for the query item.

When the connection item is selected, the question and answer display unit 35 displays a policy document page at a bookmark position corresponding to the connection item. In addition, the question and answer display unit 35 displays the contents of the answer file when a registered answer file is selected.

As shown in Fig. 5C, the policy document page or answer file of the connection item is displayed by the viewer of the corresponding word processor. FIG. 5C shows a query item for each member of the Diet, and when the query item is selected, the content of the answer data is displayed by the viewer on the right. At this time, the answer material is part of the policy document page or the content of the answer file.

On the other hand, the question and answer display unit 35 displays the policy document page of the bookmark position corresponding to the connection item by at least two tabs.

In other words, if there are two or more connection items, or if there are both connection items and answer files, the number of answers is many. In this case, each answer can be displayed by separating them into tabs. That is, the answerer 11 can view the contents of the corresponding answer material by selecting the tab as a viewer.

Finally, the policy document display unit 37 displays the document items of the policy document file, and if one of the document items is selected, displays the policy document page at the bookmark position corresponding to the document item.

As shown in FIG. 4C, the left side is divided by country and document item, and when any one document item is selected, the page of the policy document file of the document item is displayed on the right side. In particular, the page of the bookmark position corresponding to the document item is displayed by the viewer. At this time, a dedicated viewer showing the contents of the word processor file is used.

Next, a bookmark-based query answer supporting method according to an embodiment of the present invention will be described with reference to FIG. 6.

As shown in FIG. 6, the bookmark-based query response support method according to an embodiment of the present invention includes (a) reading a policy document file into which a bookmark is inserted and generating items corresponding to the bookmark (hereinafter, referred to as document items). Step S10; (b) receiving and generating a query file, registering and querying items (hereinafter referred to as query items) and generating them (S20); (c) linking the document item to the query item (S30); (d) displaying the query items and displaying a document item (hereinafter referred to as a connection item) connected to the query item when one of the query items is selected (S40); And (e) displaying the policy document page of a bookmark position corresponding to the connection item when the connection item is selected (S50).

The omitted part of the description of the bookmark-based query answer support method refers to the description of the bookmark-based query answer support system described above.

As mentioned above, although the invention made by this inventor was demonstrated concretely according to the said Example, this invention is not limited to the said Example, Of course, a various change is possible in the range which does not deviate from the summary.

The present invention can be applied to the development of a bookmark-based question and answer support system that registers a policy document file written in a word processor and registers a questionnaire file for a policy department to generate and provide an answer content using the policy document file. Do.

Claims (12)

In a bookmark-based question and answer support system that registers a policy document file created by a word processor and registers a questionnaire file for a policy department, it generates and provides an answer content using the policy document file.
A policy document input unit which reads a policy document file into which a bookmark is inserted and generates items (hereinafter, document items) corresponding to the bookmark;
A query registration unit which receives and registers the questionnaire file and generates and receives items (hereinafter referred to as query items) for querying;
A document item connection unit connecting the document item to the query item;
A query item display unit displaying the query items and displaying a document item (hereinafter, a connection item) connected to the query item when one of the query items is selected; And,
And a query answer display unit for displaying a policy document page of a bookmark location corresponding to the link item when the connection item is selected.
The method of claim 1,
The system, the bookmark-based question and answer support system, characterized in that it further comprises an answer posting unit for posting a response file in the query item.
The method of claim 1,
The system may further include a policy document display unit displaying the document items and displaying a policy document page at a bookmark position corresponding to the document item when one of the document items is selected. system.
The method of claim 1,
The document item connection unit displays the document item when the query item is selected, and if one of the displayed document items is selected, the bookmark-based query answer support system, characterized in that for connecting the document item to the query item as a connection item.
The method of claim 1,
The document item connection unit is a bookmark-based query answer support system, characterized in that for connecting a plurality of document items per one query item.
The method of claim 5,
The query answer display unit bookmark-based query answer support system, characterized in that for displaying at least two policy document pages of the bookmark position corresponding to the connection item by tab.
The method of claim 1,
And the document item is classified in a hierarchical structure.
The method of claim 7, wherein
The policy document input unit assigns an item number of the document item according to the number described in the bookmark, and organizes the document item in a hierarchical structure according to the shape of the assigned item number.
9. The method of claim 8,
The item number is composed of a series of numbers separated by a delimiter, the bookmark-based query answer support system, characterized in that the level in the hierarchy of the item number is determined by the number of the delimiter.
9. The method of claim 8,
And a level in the hierarchical structure of the item number is determined by the shape of the item number.
In the method of supporting a bookmark-based question and answer that registers a policy document file created by a word processor and registers a questionnaire file for a policy department, generates and provides an answer content using the policy document file.
(a) reading a policy document file in which a bookmark is inserted, and generating items (hereinafter, document items) corresponding to the bookmarks;
(b) receiving and creating the query file, registering and querying items (hereinafter referred to as query items);
(c) linking the document item to the query item;
(d) displaying the query items and, if one of the query items is selected, displaying a document item (hereinafter referred to as a connection item) connected to the query item; And,
(e) if the connection item is selected, displaying a policy document page at a bookmark location corresponding to the connection item.
A computer-readable recording medium recording a program for performing the bookmark-based query answer supporting method of claim 11.

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