KR20120116308A - Quasi robot and communication control device controlled by internet protocol network - Google Patents
Quasi robot and communication control device controlled by internet protocol network Download PDFInfo
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- KR20120116308A KR20120116308A KR1020110033962A KR20110033962A KR20120116308A KR 20120116308 A KR20120116308 A KR 20120116308A KR 1020110033962 A KR1020110033962 A KR 1020110033962A KR 20110033962 A KR20110033962 A KR 20110033962A KR 20120116308 A KR20120116308 A KR 20120116308A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/22—Social work
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B2219/00—Program-control systems
- G05B2219/30—Nc systems
- G05B2219/40—Robotics, robotics mapping to robotics vision
- G05B2219/40174—Robot teleoperation through internet
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Abstract
Similar intelligent robots and communication control devices are provided that control the IP network.
Description
The present invention relates to a similar intelligent robot and a communication control device for controlling with an IP network.
The present invention is IP real time video voice communication technology, IP real time robot control control technology, identification system (bar code, QR code) image recognition and authentication technology, WIFI data communication and H / W control technology, customer relationship management (CRM) database, voice Conversion software filter (robot voice).
The problem to be solved by the present invention in order to solve the above problems, the robot operator can act as the employee of the store and the host of the customer meeting, giving a variety of entertainment, or real-time information requested by the customer using the Internet search tool It is to convey.
In addition, by using a robot interface combined with a vending machine, it is intended to provide an effect of providing home helper opportunities for information assistants, vending machines, doctors of knowledge information, and people with disabilities.
In addition, the robot content part is to be applied to interpersonal communication services such as call center work to create a new killer application category for smart phones.
Problems to be solved by the present invention are not limited to the above-mentioned problems, and other problems not mentioned will be clearly understood by those skilled in the art from the following description.
The present invention for achieving the above-described technical problem includes a similar intelligent robot and a communication control device to control the IP network.
Specific details of other embodiments are included in the detailed description and the drawings.
According to the similar intelligent robot and the communication control device controlled by the IP network according to the embodiment of the present invention as described above, one or more of the following effects exist.
First, the robot operator can also act as a store employee and coordinator of customer meetings, giving them a variety of entertainment or using the Internet's search tools to deliver real-time information.
Second, by using a robot interface combined with a vending machine, it can provide the effect of providing information assistance opportunities, vending machines, doctors of knowledge information, doctors with disabilities, and home start-ups for the disabled.
Third, the killer application category of the smart phone can be newly created by applying the robot content part to an interpersonal communication service such as a call center work.
The effects of the present invention are not limited to the effects mentioned above, and other effects not mentioned can be clearly understood by those skilled in the art from the description of the claims.
1 is a diagram illustrating an application for remotely controlling and manipulating a robot.
FIG. 2 is a diagram illustrating a 2D avatar of a face video / audio interface of a robot.
3 is a diagram illustrating an avatar in a 3D manner among facial video / audio interfaces of a robot.
4 is a diagram illustrating the identification system carried by the customer and importing CRM data.
Fig. 5 is a diagram illustrating receiving data from a customer, creating data, and transmitting the data to the corresponding store.
FIG. 6 is a diagram illustrating remotely controlling a camera module of a robot and a photo printer in a field.
7 is a diagram illustrating remotely controlling a multimedia player of a robot.
8 is a diagram illustrating transmitting fortune data based on a voice conversation with a customer.
9 is a diagram illustrating the shape of a robot according to a first embodiment of the present invention.
10 is a diagram illustrating the shape of a robot according to a second embodiment of the present invention.
11 is a diagram illustrating a form of a robot according to a third embodiment of the present invention.
12 is a diagram illustrating a form of a robot according to a fourth embodiment of the present invention.
13 is an overall configuration diagram of a similar intelligent robot and a communication control device controlled by an IP network according to an embodiment of the present invention.
Advantages and features of the present invention and methods for achieving them will be apparent with reference to the embodiments described below in detail with the accompanying drawings. However, it is to be understood that the present invention is not limited to the disclosed embodiments, but may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. It is intended that the disclosure of the present invention be limited only by the terms of the appended claims.
Also, the terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. In the present specification, the singular form includes plural forms unless otherwise specified in the specification. As used herein, "comprises" and / or "comprising" does not exclude the presence or addition of components other than the mentioned components. Unless otherwise defined, all terms (including technical and scientific terms) used in the present specification may be used in a sense that can be commonly understood by those skilled in the art.
1 shows an application for remotely controlling and manipulating a robot.
2 and 3 illustrate a facial video / audio interface of a robot.
The customer and the robot controller have a real voice conversation, but the robot's interface shows the operator's graphic avatar. Therefore, the operator expresses emotions using a predefined facial expression control box. Use assistive graphics tools when you need more.
4 illustrates the identification system carried by the customer and importing CRM data.
Fig. 5 shows the creation of data by receiving an order from a customer and sending it to the store.
6 shows remotely controlling the camera module of the robot and the photo printer in the field.
Fig. 7 shows the remote control of the robot's multimedia player.
8 shows fortune data transmission based on a voice conversation with a customer.
9 illustrates a form of a robot according to a first embodiment of the present invention.
10 illustrates the form of a robot according to a second embodiment of the present invention.
11 illustrates the form of a robot according to a third embodiment of the present invention.
12 illustrates a form of a robot according to a fourth embodiment of the present invention.
FIG. 13 is a diagram illustrating the overall configuration of a similar intelligent robot and a communication control device controlled by an IP network according to an embodiment of the present invention.
According to embodiments of the present invention, the following effects can be obtained.
First, as a social welfare effect, it is possible to increase the opportunity for the disabled to enter the general job market and to expand the opportunity for the disabled to start their own home. It can also be used for welfare work of elderly people living alone or refused to go out, and it can also be psychologically effective for patients with neuropsychiatric disorders.
Second, as an economic effect, it is possible to increase customer satisfaction and increase sales of small business stores through the optical illusion of a versatile intelligent robot. In addition, you can take advantage of the positive aspects of non-human confrontation, such as virtual reality, and gradually increase the quality of personalized service by utilizing the customer's continuously accumulating CRM data. It can also be used as a discrimination point for the globalization of the Korean franchise industry.
Third, as an intangible national asset effect, it can contribute not only to the advanced countries of IT infrastructure, but also to the advanced countries of CT infrastructure, and to public institutions such as museums, permanent exhibition halls, and civil centers.
On the other hand, since the robot controller is a human, it can be said to be excellent in terms of communication ability. Artificial intelligence robots can quickly handle subtle emotions, humor, and nuances that can't be imitated, and can increase customer satisfaction by inducing high-level conversations, questions, and responses.
As described above, the present invention has been described with reference to the embodiments shown in the drawings, but it is only for the purpose of describing the present invention, and those skilled in the art to which the present invention pertains various modifications or equivalents from the detailed description of the invention. It will be appreciated that one embodiment is possible. Therefore, the true scope of the present invention should be determined by the technical spirit of the claims.
Claims (1)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
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KR1020110033962A KR20120116308A (en) | 2011-04-12 | 2011-04-12 | Quasi robot and communication control device controlled by internet protocol network |
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KR1020110033962A KR20120116308A (en) | 2011-04-12 | 2011-04-12 | Quasi robot and communication control device controlled by internet protocol network |
Publications (1)
Publication Number | Publication Date |
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KR20120116308A true KR20120116308A (en) | 2012-10-22 |
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KR1020110033962A KR20120116308A (en) | 2011-04-12 | 2011-04-12 | Quasi robot and communication control device controlled by internet protocol network |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN108390859A (en) * | 2018-01-22 | 2018-08-10 | 深圳慧安康科技有限公司 | A kind of interphone extension intelligent robot |
CN109426543A (en) * | 2017-08-31 | 2019-03-05 | 埃森哲环球解决方案有限公司 | For robot manipulation's control system of mixing labour |
-
2011
- 2011-04-12 KR KR1020110033962A patent/KR20120116308A/en not_active Application Discontinuation
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN109426543A (en) * | 2017-08-31 | 2019-03-05 | 埃森哲环球解决方案有限公司 | For robot manipulation's control system of mixing labour |
US11074528B2 (en) | 2017-08-31 | 2021-07-27 | Accenture Global Solutions Limited | Robotic operations control system for a blended workforce |
CN109426543B (en) * | 2017-08-31 | 2021-08-27 | 埃森哲环球解决方案有限公司 | Robot operation control system for mixed labor force |
CN108390859A (en) * | 2018-01-22 | 2018-08-10 | 深圳慧安康科技有限公司 | A kind of interphone extension intelligent robot |
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