KR20120098261A - A remote shopping assistant robot - Google Patents

A remote shopping assistant robot Download PDF

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Publication number
KR20120098261A
KR20120098261A KR1020110018107A KR20110018107A KR20120098261A KR 20120098261 A KR20120098261 A KR 20120098261A KR 1020110018107 A KR1020110018107 A KR 1020110018107A KR 20110018107 A KR20110018107 A KR 20110018107A KR 20120098261 A KR20120098261 A KR 20120098261A
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KR
South Korea
Prior art keywords
shopping
unit
customer
robot
payment
Prior art date
Application number
KR1020110018107A
Other languages
Korean (ko)
Inventor
김주형
Original Assignee
노틸러스효성 주식회사
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 노틸러스효성 주식회사 filed Critical 노틸러스효성 주식회사
Priority to KR1020110018107A priority Critical patent/KR20120098261A/en
Publication of KR20120098261A publication Critical patent/KR20120098261A/en

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    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J13/00—Controls for manipulators
    • B25J13/08—Controls for manipulators by means of sensing devices, e.g. viewing or touching devices
    • B25J13/081—Touching devices, e.g. pressure-sensitive
    • B25J13/084—Tactile sensors
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J19/00—Accessories fitted to manipulators, e.g. for monitoring, for viewing; Safety devices combined with or specially adapted for use in connection with manipulators
    • B25J19/02—Sensing devices
    • B25J19/021—Optical sensing devices
    • B25J19/023—Optical sensing devices including video camera means
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J5/00—Manipulators mounted on wheels or on carriages
    • B25J5/005—Manipulators mounted on wheels or on carriages mounted on endless tracks or belts
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25J—MANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J5/00—Manipulators mounted on wheels or on carriages
    • B25J5/007—Manipulators mounted on wheels or on carriages mounted on wheels
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/448—Execution paradigms, e.g. implementations of programming paradigms
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/448—Execution paradigms, e.g. implementations of programming paradigms
    • G06F9/4488—Object-oriented
    • G06F9/449—Object-oriented method invocation or resolution

Abstract

PURPOSE: A remote shopping-assist robot is provided to transmit the images of products to the terminal of clients because a robot takes a photograph of the products with a camera while moving along shopping routes according to the remote control of clients. CONSTITUTION: A remote shopping-assist robot(100) comprises a body unit(110), a display unit(120), a communication unit(130), a camera(140), a moving unit, a memory unit, and a control unit. The display unit is installed in one side of the body unit. The communication unit transmits and receives data. The camera is mounted on the body unit. The moving unit moves the body unit. The memory unit stores information about products, the position of sales shops, and moving routes in shopping facilities. The control part is remotely controlled by the terminal of a client and transmits the images of the products photographed by the camera to the terminal of the client. The control part controls the moving unit to move the body part at a place that the client wants according to the information about the position of the sales shops and moving routes stored in the memory part.

Description

A remote shopping assistant robot

The present invention relates to a remote shopping helper robot that is installed in a shopping facility such as a department store, a mart, a shopping mall, and provides a remote shopping service to a customer. More specifically, a shopping helper installed in a shopping facility by a customer terminal at a remote location is provided. When connected to the robot, it is remotely controlled by the operation of the customer terminal, and moves along the shopping path set by the customer in the shopping facility, photographing the items displayed in the shopping facility through the camera equipped with the robot, and then the customer's customer terminal. By sending the video to the customer in real-time, the image of the goods in the shopping facility, and connected to the shop clerk through the robot to communicate with the clerk, as well as payment of the purchase price if the customer wants to purchase the desired goods To remote shopping assistant robots that provide shopping convenience to customers. .

In recent years, large shopping facilities such as department stores, marts and shopping malls have been created, and customers are not only able to conveniently purchase all the necessary items at the shopping facilities, but also enjoy high quality goods at a low price to enjoy pleasant shopping.

In using such a shopping facility, the customer was able to make a payment for the purchase of goods through the store clerk by selecting the necessary goods while walking around the store.

However, the shopping method using the above shopping facilities is inconvenient to move from the customer's point of view to the place where the shopping facilities are located, and it is difficult and tired because it is necessary to move around to select the goods in a large place within the shopping facilities. When you have a lot of customers, you can spend a lot of time, such as waiting to buy something.

Recently, as the Internet is widely used, various online shopping malls have appeared, and customers using the internet can purchase desired items through online shopping malls without visiting the store.

In order to purchase an item in such an online shopping mall, the terminal is connected to the online shopping mall under the name of the buyer using a computer, smart phone, smart pad, netbook, etc. The goods were delivered to customers by making online payments using vouchers, vouchers and points.

However, such online shopping malls show only certain images that have been pre-recorded, that is, images listed in a catalog, on the actual goods sold, and the customer had to decide to purchase the goods only by viewing the specific images of the goods.

In other words, the online shopping mall selects only the specific images selected for the items they sell, so customers cannot accurately know the actual state of the goods and information about the goods. There was a problem such as returning goods because they were different from what they wanted.

In other words, the conventional online shopping method as described above has a problem in that the reliability of the product information is much lowered because the customer can check the information on the product only with a specific image provided by the online shopping mall.

The present invention has been made to solve the above problems, and when a customer connects to a shopping assistant robot installed in a shopping facility such as a department store, a mart, a shopping mall, etc., using a customer terminal at a remote location, remotely by operation of the customer terminal It is controlled to move along the shopping path set by the customer in the shopping facility, and to take the goods displayed in the shopping facility through the camera of the robot and transmit them to the customer terminal of the customer, thereby real-time It provides a video and connects to the shop assistant in the shopping facility through robots to communicate with the shop clerk, and when the customer wants to purchase the desired item, the purchase price can be settled so that the customer can enjoy the shopping convenience. Its purpose is to provide a shopping assistant robot.

The present invention for achieving the above object, the remote shopping helper robot that is installed in a shopping facility, the remote control through a customer terminal to provide a shopping service to a customer, the body portion constituting the body of the robot; A display unit provided at one side of the body part; Communication unit for transmitting and receiving data; A camera provided in the body portion; Moving means for moving the body portion; A memory unit for storing product information in the shopping facility, location information of a place where the product is sold, and movement path information; Remotely controlled through the customer terminal, the camera controls to transmit an image of the goods placed in the shopping facility to the customer terminal through the communication unit, according to the location information and the movement path information stored in the memory unit And a control unit controlling the moving means to move the body part to a desired place by the customer.

As described above, the remote shopping assistant robot according to the present invention is controlled remotely by the operation of the customer's customer terminal, the shopping facility through the camera provided in the robot while moving along the shopping path selected by the customer in the shopping facility By photographing the items displayed in the store and sending them to the customer's customer terminal, it provides the customer with images of the items in the shopping facility in real time, so that the customer can directly check the quality of the product and increase the customer's purchase demand. Therefore, we provide shopping services so that customers can enjoy comfortable shopping regardless of time and place.

In addition, the shopping assistant robot can communicate with the clerk in the shopping facility to receive detailed information of the item to be purchased, giving the customer confidence in the purchase of the item, and if the customer wants to purchase the item, As well as mobile phone payment, cash payment is possible through the cash payment unit provided in the robot, so that customers can provide convenient shopping service.

1 is a block diagram showing a remote shopping system configured using a remote shopping assistant robot according to the present invention.
Figure 2 is a block diagram showing the configuration of a remote shopping assistant robot according to an embodiment of the present invention
Figure 3 is a perspective view showing a remote shopping assistant robot according to an embodiment of the present invention
Figure 4 is a front view showing a remote shopping assistant robot according to an embodiment of the present invention
5 and 6 are views showing a state of use of the remote shopping assistant robot according to an embodiment of the present invention

EMBODIMENT OF THE INVENTION Hereinafter, although the Example of this invention is described in detail, this invention is not limited to a following example, unless the summary is exceeded.

1 is a block diagram showing a remote shopping system configured using a remote shopping assistant robot according to the present invention.

Referring to FIG. 1, a remote shopping system is connected to a communication network 10, a customer terminal 20 connected to the communication network 10 to perform shopping by a customer, and installed in a shopping facility and connected to a customer terminal (10). 20) transmitting and receiving data, and remotely controlled through the customer terminal 20 to perform remote shopping and the remote shopping helper robot 100, and approves the payment information of the goods purchased through the remote shopping helper robot (100) It comprises a payment server 30, and a management server 40 for updating the shopping information to the remote shopping helper robot (100).

That is, the remote shopping system configured using the remote shopping assistant robot of the present invention remotely controls the shopping assistant robot by connecting a shopping assistant robot installed in a shopping facility such as a department store, a mart, a shopping mall, etc. using a customer terminal at a remote location. By doing so, the customer can move the shopping assistant robot to the desired place, and at the same time, the image of the goods photographed through the camera of the shopping assistant robot is transmitted to the customer terminal so that the customer can see the image of the goods in real time, and the shopping assistant robot Through not only communication with the clerks in the shopping facility, but also if the customer wants to purchase the desired goods can be settled, customers can enjoy shopping regardless of time and place.

Customer terminal 20 is a terminal capable of transmitting and receiving data and real-time image transmission, the terminal used in the present invention may be applied to a variety of terminals, such as PC, netbook, smartphone, smart pad.

When using a remote shopping service using such a customer terminal 20, first, the application provided by the shopping facility should be installed in the customer terminal 20.

Therefore, the customer can remotely control the shopping helper robot 100 by operating the application installed in the customer terminal 20 by accessing the shopping helper robot 100 through the communication network 10 using the customer terminal 20. It becomes possible.

The remote shopping assistant robot 100 is installed in a shopping facility such as a department store, a mart, a shopping mall, and provides a remote shopping service to a customer when the customer accesses the shopping assistant robot 100 using the customer terminal 20.

That is, the remote shopping assistant robot 100 travels inside the shopping facility according to the remote control of the customer through the customer terminal 20, and photographs the goods displayed in the shopping facility through the camera 140 installed in the robot. The customer terminal 20 of the transmission, and the information of the goods desired by the customer during the shopping to transmit to the customer terminal 20. In addition, the customer may perform a conversation with a cashier through the shopping assistant robot 100.

The payment server 30 approves payment information of goods purchased through the remote shopping helper robot 100.

That is, when a customer uses a remote shopping service, selecting an item to purchase from among the items photographed by the shopping helper robot 100, the customer may select the item from the shopping helper robot 100 to the customer terminal 20 of the customer. Information is transmitted and connected to the payment server 30 through the communication network 10 to purchase the goods.

At this time, the customer proceeds to the payment through the customer terminal 20, if the payment process such as credit card payment or mobile phone payment according to the payment procedure provided through the payment server 30 of the customer to the payment server 30 Payment information is transmitted to the customer verification confirmation and payment is made in the payment server 30, the customer's payment information is transferred from the payment server 30 to the shopping assistant robot 100, the clerk who sells the goods to confirm this It becomes possible.

Accordingly, when the clerk confirms the sale of the goods through the shopping assistant robot 100, the purchase history and the payment result are received by the customer terminal 20 of the customer, and then the clerk receives the delivery address of the customer from the shopping assistant robot 100. The information is delivered and the goods are delivered to the customer.

The management server 40 transmits shopping information of a shopping facility providing a remote shopping service to the remote shopping assistant robot 100 to update shopping information.

That is, the management server 40 periodically updates the location information, the brand information, and the product information of the place where the goods in the shopping facility are sold in the memory unit 160 of the remote shopping assistant robot 100, so that the customer can use the remote shopping helper. It provides convenience in using the shopping service through the robot (100).

Hereinafter, the configuration of the remote shopping assistant robot used in the remote shopping system as described above will be described.

2 is a block diagram showing the configuration of a remote shopping assistant robot according to an embodiment of the present invention, Figure 3 is a perspective view showing a remote shopping helper robot according to an embodiment of the present invention, Figure 4 is a view of the present invention Front view showing a remote shopping assistant robot according to an embodiment.

2 to 4, the remote shopping assistant robot 100 according to an embodiment of the present invention includes a body part 110 constituting the body of the robot and a display part provided at one side of the body part 110. 120, the communication unit 130 for transmitting and receiving data, the camera 140 provided in the body portion 110, the moving means 150 for moving the body portion 110, product information in the shopping facility, The memory unit 160 stores the location information and the movement route information of the place where the goods are sold, and is remotely controlled by the customer terminal, and the communication unit 130 captures an image of the camera 140 photographing the goods disposed in the shopping facility. Control unit 170 to transmit to the customer terminal through, and to control the moving means 150 to move the body portion 110 to the desired place according to the location information and the movement path information stored in the memory unit 160 It is configured to include.

Referring to each configuration of the remote shopping assistant robot 100 as described above in detail, the body 110, the head and the body in the form similar to the shape of the human body so as to provide a service to the customer friendly image It is configured to have a lower part and a lower part.

One side of the body portion 110 is provided with a communication unit 130, through which the customer is connected to the shopping helper robot 100 using a customer terminal. That is, the communication unit 130 transmits and receives data to and from the customer terminal of the customer through a communication network, and thus the customer can remotely control the shopping helper robot 100 using the customer terminal.

The display unit 120 is provided on the front of the body unit 110, and provides the information of the robot customer to the clerk in the shopping facility when the customer remotely controls the shopping assistant robot 100. That is, when a customer connects to the shopping helper robot 100 using a customer terminal, the user's usage information is displayed on the display unit 120, and the clerk in the shopping facility checks the user's usage information through the display unit 120. By doing so, it is possible to provide the guide information to the customer through the shopping helper robot 100.

In addition, when the shopping assistant robot 100 is waiting for a service, an advertisement and a promotional image may be displayed on the display 120.

The display unit 120 may be applied to various methods such as an LCD or an LED display. For convenience of the user, the display unit 120 may be configured as a touch panel capable of inputting information from the user.

In the body 110, an input keypad 111 is provided at a side or a bottom of the display 120. That is, when the customer uses the shopping assistant robot 100, if the character is transmitted to the shopping assistant robot 100 through the customer terminal, the customer's character is displayed on the display 120 of the shopping assistant robot, and the clerk displays the keypad. The reply text may be sent in response to the text of the customer displayed on the display 120 using the 111.

The keypad 111 may be separately provided as described above. However, when using the touch pad provided through the display unit 120, the keypad 111 may be touched to input characters by touching the keypad image displayed on the touch pad.

In addition, the body 110 of the shopping assistant robot 100 may be provided with a voice speaker 112 for outputting the customer's voice, and a microphone 113 for inputting the voice of the clerk.

That is, when the customer asks the clerk information of the item to purchase through the microphone of the customer terminal, the voice of the customer is output from the voice speaker 112 of the shopping assistant robot 100, accordingly the clerk listens to the customer's voice When the customer's question is answered through the microphone 113 of the shopping assistant robot 100, the answer voice of the clerk is output to the speaker of the customer terminal, and the customer and the clerk communicate in real time through the shopping assistant robot 100. Can proceed to the customer will be able to use the shopping service more convenient.

The head of the body 110 is provided with a camera 140 for photographing the interior of the shopping facility.

That is, as the customer remotely controls the shopping helper robot 100 through the customer terminal, the shopping helper robot 100 moves to the desired path of the customer, wherein the camera 140 provided in the body part 110 is Photographs of items displayed inside the shopping facility will be photographed.

The image captured by the camera 140 is transmitted to the customer terminal of the customer under the control of the controller 170, and the customer can enjoy shopping in real time while viewing the screen of the customer terminal.

In addition, the body unit 110 includes a memory unit 160 that stores product information in a shopping facility, location information of a place where the product is sold, and movement path information.

Therefore, upon request of the customer, the information of the goods photographed through the camera 140 of the shopping assistant robot 100 may be transmitted to the customer terminal of the customer, and the shopping assistant may be based on the movement path information stored in the memory unit 160. The shopping route of the robot 100 may be set, and the shopping assistant robot 100 may be moved to a location where a desired product is sold based on the location information stored in the memory unit 160.

Moving means 150 for moving the shopping assistant robot 100 is provided at the lower portion of the body portion 110, as shown in Figure 4, a plurality of rollers 151 for movably supporting the body portion 110 ), A drive motor 152 for driving the plurality of rollers 151 to rotate, a power transmission means 153 for transmitting the power of the drive motor 152 to the plurality of rollers 151, and a plurality of rollers. The steering unit 154 is configured to steer the traveling direction of 151.

That is, the bottom of the body portion 110 is rotatably provided with a plurality of rollers 151 are supported on the floor, the plurality of rollers 151 and the drive motor 152 is a power transmission means 153. Is connected to each other by, so that when the drive motor 152 operates the rotational force of the drive motor 152 is transmitted to the plurality of rollers 151 through the power transmission means 153 to rotate the roller 151 body portion The 110 is moved, and the steering unit 154 changes the traveling direction of the roller 151.

Here, the power transmission means 153 may be made of a structure for transmitting power by engaging a plurality of gears, or a structure for transmitting power by using a pulley and a belt, and of course, may be made of various power transmission structures.

The moving means 150 as described above is driven under the control of the control unit 170, the driving motor 152 is driven by the control unit 170, the steering unit 154 under the control of the control unit 170 By controlling the moving direction of the roller 151 is to control the moving direction of the body portion (110).

That is, the control unit 170 controls the moving unit 150 to move the shopping helper robot 100 to a desired position according to the location information and the movement path information stored in the memory unit 160.

The front and side of the body portion 110 is provided with an obstacle detecting sensor 114 for detecting an obstacle when moving. The obstacle detecting sensor may be formed of an ultrasonic sensor or an infrared sensor for detecting a surrounding environment.

As such, when the obstacle detecting sensor 114 is used, the location and shape of the structure around the shopping assistant robot 100 may be identified to prevent collisions with obstacles and customers and to drive safely.

On the other hand, when a customer purchases an item through the remote shopping assistant robot 100 having the above-described configuration, a payment method such as a credit card payment or a mobile phone payment can be used using a customer terminal.

That is, as the customer remotely controls the shopping assistant robot 100 through the customer terminal, the shopping assistant robot 100 moves by photographing the items displayed in the shopping facility through the camera 140, and the customer shopping. When the item to be purchased is selected among the items photographed by the helper robot 100, the information of the item is transmitted to the customer terminal of the customer through the communication unit 130 of the shopping helper robot 100, and to purchase the item. If it is connected to the payment server through the customer terminal.

In this case, the customer may optionally use a payment method such as credit card payment or mobile phone payment according to the payment procedure provided through the payment server.If payment by the customer terminal proceeds as described above, the customer pays the payment server. The information is transmitted and the customer's authentication is confirmed and settled by the payment server.

When the customer's authentication confirmation and payment is completed in the payment server, the payment information of the customer is transferred from the payment server to the shopping helper robot 100 through the communication unit 130, and the sales clerk selling the corresponding goods is the shopping helper robot 100. This can be confirmed through the display unit 120.

Accordingly, when the clerk checks the sale of goods through the shopping assistant robot 100, the purchase history and the payment result are received at the customer terminal of the customer, and the customer then enters his or her shipping address information through the customer terminal to shop. By transmitting to the helper robot 100, the clerk checks the shipping address information of the customer from the shopping helper robot 100 to deliver the goods to the customer.

In addition, the remote shopping helper robot 100 may be provided with an ATM function to enable cash payment at the time of purchase, the cash payment unit 180 may be provided accordingly.

That is, the customer can purchase the goods through the credit card payment or mobile phone payment using the customer terminal as described above, but also to proceed with the cash payment through the cash payment unit 180 provided in the shopping helper robot 100. Can be.

Cash payment using the cash payment unit 180 may be made through the withdrawal and payment of the deposit through the connection with the bank server in which the customer's bank account is opened. Therefore, when a customer makes a cash payment to purchase an item while using a remote shopping service as described above, a deposit provided by a bank server is connected to a bank server connected to the shopping helper robot 100 using a customer terminal. According to the withdrawal and payment procedure by entering their account number and password and receiving a verification confirmation from the bank server, the deposit withdrawal and payment information is transmitted to the shopping assistant robot (100).

Accordingly, the clerk can check the customer's cash payment information through the display unit 120 of the shopping assistant robot 100, the shopping assistant robot 100 is cash from the bank server received through the communication unit 130 In response to the payment instruction, the controller 170 controls the operation of the cash payment unit 180 to withdraw cash for the purchase of goods from the cash payment unit 180 so that the cashier receives cash.

Then, as the customer enters their shipping information through the customer terminal to send to the shopping helper robot 100, the clerk checks the customer's shipping information through the display unit 120 of the shopping helper robot 100, the corresponding goods Will be shipped to the customer.

2 to 4, the cash payment unit 180 is provided on the front of the body portion 110, the bill storage unit 181 for storing the bills, bills withdrawal bills ( 182, a coin storage unit 183 for storing coins, and a coin withdrawal unit 184 for withdrawing coins.

That is, the cash payment unit 180 withdraws the bills and coins under the control of the control unit 170. When the cash payment is made through the shopping helper robot 100 at the request of the customer, the cash control unit 180 controls the control of the control unit 170. Accordingly, the bill of the amount paid by the customer is withdrawn from the bill withdrawal unit 182, and when a change occurs, a coin is withdrawn from the coin withdrawal unit 184.

When the credit card payment, mobile phone payment or cash payment as described above is completed, the customer's shipping information is displayed on the display unit 120 of the shopping assistant robot, and the clerk checks the customer's shipping information displayed on the display to the customer. You can ship the goods.

In addition, the printer 115 for printing the shipping address information of the customer may be provided in the body portion 110 of the shopping assistant robot 100 for more reliable information delivery.

That is, when the payment for the purchase of the customer's goods by the payment method as described above is completed, the shipping address information of the customer is printed in the printer 115 provided in the body portion 110, the clerk checks the shipping address information of the customer The item will be shipped to the customer.

Hereinafter will be described the state of use of the remote shopping helper robot according to an embodiment of the present invention configured as described above.

5 and 6 are views showing a state of use of the remote shopping assistant robot 100 according to an embodiment of the present invention.

As shown in FIG. 5, when the customer remotely controls the shopping helper robot 100 using a customer terminal to set a shopping path desired by the customer, the shopping helper robot 100 performs a camera 140 along the set shopping path. It will drive around shooting the surrounding items.

In this case, the controller 170 of the shopping assistant robot 100 controls the image captured by the camera 140 to be transmitted in real time to the customer terminal through the communication unit 130.

Accordingly, the customer may check the goods displayed in the shopping facility through the customer terminal, and when the customer requests, the information of the goods photographed through the camera 140 of the shopping assistant robot 100 may be transmitted to the customer terminal of the customer. do.

When the customer finds a favorite store during the remote shopping through the shopping assistant robot 100, as shown in FIG. 6, the customer selects the location of the store by using the customer terminal. Can be moved to

In addition, when you want to purchase the goods in the store can purchase the goods in accordance with the guidance of the clerk located in the store.

That is, using the keypad 111, the voice speaker 112 and the microphone 113 provided in the shopping assistant robot 100, the conversation can be carried out in real time with the clerk. Can be provided.

In addition, when the customer pays for the purchase of the goods, the customer accesses the payment server through the customer terminal to make a payment. The customer's payment information is transmitted to the customer's authentication confirmation and payment is made in the payment server, and the customer's payment information is transferred from the payment server to the shopping helper robot 100, so that the clerk who sells the goods is a shopping helper robot ( This can be confirmed through 100, and when the confirmation of the clerk is completed, the purchase history and the payment result are received from the shopping assistant robot 100 at the customer terminal of the customer.

As such, the customer payment can be settled in cash through the cash payment unit 180 (see FIG. 4) provided in the shopping helper robot 100.

That is, during the cash payment, the customer enters his / her account number and password according to the deposit withdrawal and payment procedure provided by the bank server by accessing the bank server connected to the shopping assistant robot 100 using the customer terminal. By receiving the authentication confirmation, the deposit withdrawal and payment information is transmitted to the shopping helper robot 100, accordingly, when the check of the cash payment information through the clerk responding to the shopping helper robot 100, the shopping helper robot (100) ), The control unit 170 controls the operation of the cash payment unit 180 in accordance with the cash payment command from the bank server, the cash for the purchase of goods from the cash payment unit 180 (see Fig. 4).

When the payment is completed as described above, as the customer inputs his or her destination information through the customer terminal and transmits it to the shopping helper robot 100, the customer's delivery information is displayed on the display unit 120 of the shopping helper robot 100. The shipping address information of the customer is printed in the printer 115 (see FIG. 4), and the clerk checks the shipping address information of the customer and delivers the goods to the customer.

As described above, the remote shopping assistant robot according to the present invention is remotely controlled by the operation of the customer's customer terminal, the shopping facility through the camera provided in the robot while moving along the shopping path selected by the customer in the shopping facility By photographing the items displayed in the store and sending them to the customer's customer terminal, it provides the customer with images of the items in the shopping facility in real time, so that the customer can directly check the quality of the product and increase the customer's purchase demand. Therefore, we provide shopping services so that customers can enjoy comfortable shopping regardless of time and place.

In addition, the shopping assistant robot can communicate with the clerk in the shopping facility to receive detailed information of the item to be purchased, giving the customer confidence in the purchase of the item, and if the customer wants to purchase the item, As well as mobile phone payment, cash payment is possible through the cash payment unit provided in the robot, so that customers can provide convenient shopping service.

The present invention is not limited to the above-described embodiments and the accompanying drawings as various substitutions and modifications are possible within the scope without departing from the technical spirit of the present invention for those skilled in the art. .

10: communication network 20: customer terminal
30: payment server 40: management server
100: shopping assistant robot 110: body
111: keypad 112: voice speaker
113: microphone 114: obstacle detection sensor
115: printer 120: display unit
130: communication unit 140: camera
150: moving means 151: roller
152: drive motor 153: power transmission means
154: steering unit 160: memory unit
170: control unit 180: cash payment
181: Banknote storage unit 182: Banknote withdrawal unit
183: coin storage unit 184: coin withdrawal unit

Claims (9)

In a remote shopping helper robot that is installed in a shopping facility, the remote control through a customer terminal to provide a shopping service to customers,
A body part constituting the body of the robot;
A display unit provided at one side of the body part;
Communication unit for transmitting and receiving data;
A camera provided in the body portion;
Moving means for moving the body portion;
A memory unit for storing product information in the shopping facility, location information of a place where the product is sold, and movement path information;
Remotely controlled through the customer terminal, the camera controls to transmit an image of the goods placed in the shopping facility to the customer terminal through the communication unit, according to the location information and the movement path information stored in the memory unit A control unit which controls the moving unit so that the body unit moves to a desired place of the customer;
Remote shopping assistant robot, characterized in that configured to include.
The method of claim 1,
The display unit includes:
Remote shopping assistant robot, characterized in that consisting of a touch panel.
The method of claim 1,
The body portion,
Remote shopping assistant robot, characterized in that the voice speaker and the microphone is provided.
The method of claim 1,
The body portion,
Remote shopping assistant robot, characterized in that the printer is provided.
The method of claim 1,
Wherein,
A plurality of rollers provided below the body part to support the body part to be movable;
A drive motor which drives the plurality of rollers to rotate;
Power transmission means for transmitting the power of the drive motor to the plurality of rollers;
A steering part for steering a traveling direction of the plurality of rollers;
Remote shopping assistant robot, characterized in that consisting of.
The method of claim 1,
The body portion,
Remote shopping assistant robot, characterized in that the obstacle sensor is provided.
The method of claim 1,
The robot is connected to a payment server for performing a credit card payment or mobile phone payment through the communication unit,
The remote shopping helper robot, characterized in that for providing the payment information from the payment server through the display unit.
The method of claim 1,
The robot is connected to the bank server associated with the robot through the communication unit,
The body is provided with a cash payment unit for paying cash for the goods purchased by the customer,
The control unit is a remote shopping helper robot, characterized in that configured to pay for goods by controlling the operation of the cash payment unit according to the cash payment command from the bank server transmitted through the communication unit.
The method of claim 8,
The cash payment unit,
A bill storage unit for storing bills;
A bill withdrawal unit for bills to be withdrawn;
A coin storage unit for storing coins;
A coin withdrawal unit with which coins are withdrawn;
Remote shopping assistant robot, characterized in that configured to include.
KR1020110018107A 2011-02-28 2011-02-28 A remote shopping assistant robot KR20120098261A (en)

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Cited By (8)

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KR200477124Y1 (en) * 2014-02-14 2015-05-11 (주) 퓨처로봇 Service robot having driving shaft including articulated joint
KR20160098727A (en) * 2015-02-11 2016-08-19 (주)건융아이비씨 Goods sales terminal for disabled person and Goods sales system using the same
WO2018066836A1 (en) * 2016-10-07 2018-04-12 엘지전자 주식회사 Airport robot and airport robot system
US20180354139A1 (en) * 2017-06-12 2018-12-13 Kuo Guang Wang System and method used by individuals to shop and pay in store via artificial intelligence robot
CN110069062A (en) * 2018-01-24 2019-07-30 丰田自动车株式会社 Delivery system
WO2020230978A1 (en) * 2019-05-16 2020-11-19 주식회사 알지티 Serving robot
KR102492751B1 (en) * 2021-11-08 2023-02-01 나라라 주식회사 System for providing real-time untact service using remote control robot
US11687990B2 (en) 2019-12-11 2023-06-27 Robert Bosch Gmbh System and apparatus for a personalized remote shopping assistance

Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR200477124Y1 (en) * 2014-02-14 2015-05-11 (주) 퓨처로봇 Service robot having driving shaft including articulated joint
KR20160098727A (en) * 2015-02-11 2016-08-19 (주)건융아이비씨 Goods sales terminal for disabled person and Goods sales system using the same
WO2018066836A1 (en) * 2016-10-07 2018-04-12 엘지전자 주식회사 Airport robot and airport robot system
US20180354139A1 (en) * 2017-06-12 2018-12-13 Kuo Guang Wang System and method used by individuals to shop and pay in store via artificial intelligence robot
CN110069062A (en) * 2018-01-24 2019-07-30 丰田自动车株式会社 Delivery system
JP2019128801A (en) * 2018-01-24 2019-08-01 トヨタ自動車株式会社 Delivery system
CN110069062B (en) * 2018-01-24 2022-07-22 丰田自动车株式会社 Distribution system
WO2020230978A1 (en) * 2019-05-16 2020-11-19 주식회사 알지티 Serving robot
US11687990B2 (en) 2019-12-11 2023-06-27 Robert Bosch Gmbh System and apparatus for a personalized remote shopping assistance
KR102492751B1 (en) * 2021-11-08 2023-02-01 나라라 주식회사 System for providing real-time untact service using remote control robot

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