KR20120070975A - Method and apparatus for providing notification in various complex service - Google Patents

Abstract

PURPOSE: A method and an apparatus for supplying alarm information in a fused/hybrid service are provided to prevent unexpected damage by supplying alarm information to the other service. CONSTITUTION: An alarm information generating unit(150) checks whether to satisfy an alarm information supplying condition and stores event information in database. An alarm information supplying unit(170) inquires the database and reads out the event information. The alarm information supplying unit transmits the event information to a target server.

Description

METHOD AND APPARATUS FOR PROVIDING NOTIFICATION IN VARIOUS COMPLEX SERVICE}

The present invention relates to a method and apparatus for providing notification information in a convergence service, and more particularly, when executing a specific task in various convergence services, whether or not the effect on other tasks associated with the task as notification information. The present invention relates to a method and an apparatus.

With the development of communication technology, various convergence services combining wired communication services and wireless communication services are being provided.

Wired communication service provides services based on wired Internet access such as Internet access line service, home phone service, Internet TV, Internet phone, etc. Wireless communication service provides wireless Internet access such as 3G mobile phone, Wi-Fi, Wibro, etc. Based on the service provided, the wired / wireless combined service means a service in which the wired communication service and the wireless communication service are combined.

Recently, since telecom operators have launched various wired / wireless combined service products, the number of subscribers has increased rapidly.

In the case of such a wired / wireless complex service, the type of subscriber information and subscription is not only limited to one specific subscriber, but is often complicatedly linked to a plurality of other subscribers and subscriptions.

Therefore, in the case of the telecommunication service provider, in the integrated management of subscriber information of these various services, if the change of various types of subscriber information or the change processing for each type of subscription processing affects other subscribers or other subscriptions associated with it. It is necessary to inform the worker immediately whether or not.

For example, there are certain line-based additional services in which any web member receives a discount and receives paid disk capacity, such as a web hard drive, based on the line contract information of another person.

If the circuit contractor intends to terminate the parent service contract of the supplementary service, he / she shall inform the worker (or the customer) that the contract and the provision of the paid disk capacity of the other contractor associated with the contractor are also terminated. As it proceeds, other associated work processes as described above must also be performed.

If such notification is not provided, the customer will continue to be charged for the additional service even though the parent contract has been terminated, or the service provider will continue to provide hardware allocation for the additional service for a fee even though the parent contract has been terminated. In some cases, there was a problem that both carriers and customers damage.

In order to solve the above-mentioned problems of the prior art, the present invention is based on the integrated service profile information for managing the wired and wireless complex services, notification of the work content to the linked systems that should be provided with real-time notification information when the subscriber's information changes Provide information.

In addition, the present invention provides a method and apparatus for dualizing means for generating notification information by determining whether there is another service affected by the task when a specific task occurs, and means for providing the generated notification information to the interworking system. do.

In addition, the present invention does not cause load or response speed delay in existing processes (ie, processes such as wireless subscription processing, wired subscription processing, and web subscription processing) in providing real time notification information.

The objects of the present invention are not limited to the above-mentioned objects, and other objects not mentioned can be clearly understood from the following description.

In order to achieve the above object, an apparatus for providing notification information on a profile change of a convergence service according to an aspect of the present invention, when an event for the profile change occurs, the information of the event is a predetermined notification information providing condition Check whether it is satisfactory, a notification information generation unit for storing event information satisfying the notification information providing condition in a DB, and querying the DB to read event information stored in the DB, and reading the read event information into the notification information. And a notification information providing unit for transmitting the read event information to a target server.

In order to achieve the above object, a method for providing notification information for a profile change of a convergence service according to an aspect of the present invention (a) when the event occurs for the profile change, the information of the event to the notification information Checking whether a first condition for providing is satisfied, (b) checking whether or not a second condition for providing the notification information is satisfied with respect to event information satisfying the first condition, and (c) 2) storing event information satisfying the condition in a DB; and (d) reading the event information stored in the DB, including the read event information in the notification information, and transmitting the event information to a target server requiring the event information. It includes a step.

BRIEF DESCRIPTION OF THE DRAWINGS The above and other objects, features and advantages of the present invention will be more apparent from the following detailed description taken in conjunction with the accompanying drawings, in which: FIG.

The present invention may, however, be embodied in many different forms and should not be construed as being limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. It is provided to fully inform the owner of the scope of the invention.

According to one of the problem solving means of the method and apparatus for providing notification information in the convergence service of the present invention described above, means for generating notification information by determining whether there is another service affected by the task when a specific task occurs. By dualizing the generated notification information to the interworking system, the existing processes (that is, processes such as wireless subscription processing, wired subscription processing, and web subscription processing) are smoothly serviced without incurring load or response speed delay. Can be provided.

In addition, by determining whether there is another service affected by the task when a specific task occurs, by providing notification information, it is possible to prevent damage in advance that was not expected from the customer's point of view.

1 is a diagram illustrating a configuration of an apparatus for providing notification information in a convergence service according to an embodiment of the present invention.
2 is a diagram showing the configuration of a Noti processing type matrix stored in the notification information processing type DB according to an embodiment of the present invention.
3 is a diagram illustrating a Noti processing type matrix according to an embodiment of the present invention.
4 is a diagram showing the configuration of the notification information DB according to an embodiment of the present invention.
5 is a diagram showing notification information DB according to an embodiment of the present invention.
6 is a diagram illustrating a configuration of a target server information DB according to an embodiment of the present invention.
7 is a flowchart illustrating operations of the wireless subscription information processing unit, the wired subscription information processing unit, and the web service information processing unit according to an embodiment of the present invention.
8 is a flowchart illustrating an operation of a notification information generation unit according to an embodiment of the present invention.
9 is a flowchart illustrating an operation of a notification information providing unit according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily carry out the present invention.

The present invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein.

In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.

For reference, in the entire specification, when a part is "connected" to another part, it is not only "directly connected" but also "electrically connected" with another element in between. Also includes.

Also, when an element is referred to as "comprising ", it means that it can include other elements as well, without departing from the other elements unless specifically stated otherwise.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Reference will now be made in detail to embodiments of the present invention, examples of which are illustrated in the accompanying drawings.

1 is a diagram illustrating a configuration of an apparatus for providing notification information in a convergence service according to an embodiment of the present invention.

In the convergence service according to an embodiment of the present invention, an apparatus for providing notification information (hereinafter, referred to as “Noti”) (hereinafter, referred to as a “notification providing server”) 100 may include an integrated service profile DB 110. ), Wireless subscription information processing unit 120, wired subscription information processing unit 130, Web service information processing unit 140, notification information generating unit 150, notification information processing type DB 160, notification information providing unit 170 , Notification information DB 180 and target server information DB 190.

In describing each component, the integrated service profile DB 110 includes wired subscriber information, wireless subscriber information, wired / wireless combined subscriber information, and web member information.

On the other hand, the wireless subscription information processing unit 120 receives the wireless subscription information from the wireless business computer system (not shown) and stores the profile of the wireless subscriber in the integrated service profile DB (110), wireless business computer system (not shown) When a work event (change, deletion, etc.) for the wireless subscriber occurs from the information, the information of the work event is transmitted to the notification information generation unit 150.

In this case, the wireless subscription information processing unit 120 may check whether the information of the work event satisfies a predetermined condition, and transmit the information to the notification information generation unit 150 only when the predetermined condition is satisfied.

Meanwhile, the wired subscription information processing unit 130 receives the wired subscription information from the wired business computer system (not shown) and stores the wired subscriber's profile in the integrated service profile DB 110, and the wired business computer system (not shown). When a work event for the wired subscriber occurs, the information of the work event is transmitted to the notification information generator 150.

In this case, the wired subscription information processing unit 130 may check whether information of the corresponding work event satisfies a predetermined condition and transmit the notification information generation unit 150 only when the predetermined condition is satisfied.

Meanwhile, the web service information processing unit 140 receives web service subscription information from a subscriber terminal (not shown) connected to a web service system (not shown) or a web site providing a web service, and transmits the web service subscription information to the integrated service profile DB 110. Store the profile of the web service subscriber.

In addition, when a work event for a web service subscriber is generated from the web service system (not shown) or the subscriber station (not shown), the web service information processing unit 140 notifies the information of the work event to the notification information generation unit 150. To send).

In this case, the web service information processing unit 140 may check whether information of the corresponding work event satisfies a predetermined condition and transmit the notification information generation unit 150 only when the predetermined condition is satisfied.

For reference, the integrated service profile DB 110 may include at least one of subscription information for each subscriber, service information in the corresponding subscription, other service information mapped to the corresponding service, and service using terminal information.

In addition, the predetermined condition for transmitting the information of the work event to the notification information generation unit 150 is, for example, whether it belongs to a specific line type that is a Noti target, whether a mapping relationship is formed between the web member and the specific line service contract, and the like. Likewise, it can include simple conditions of 'high level'.

In this case, the wireless subscription information processing unit 120, the wired subscription information processing unit 130, and the web service information processing unit 140 checks whether the information of the job event meets a higher level condition, and generates notification information when the information is satisfied. The reason for the transmission to the unit 150 is that when the detailed Noti condition is checked during the subscription order processing, all the detailed check logic is included in a large amount of the subscription processing logic, so that the response time of the subscription processing provided to the customer is This may be delayed.

On the other hand, the notification information generation unit 150 receives the information of the work event from the wireless subscription information processing unit 120, wired subscription information processing unit 130 and the web service information processing unit 140, the received information of the work event is It is determined whether or not to send Noti to the service server (not shown).

In this case, the notification information generation unit 150 may determine whether the corresponding job event information is information to send Noti, based on a rule defined in the Noti processing type matrix stored in the notification information processing type DB 160. .

A detailed description of the Noti processing type matrix will be described later with reference to FIG. 3.

As a result of determination, when the job event information is information to send Noti, the notification information generation unit 150 stores the job event information in the notification information DB 180.

On the other hand, the notification information providing unit 170 reads each job event information stored in the notification information DB 180, and transmits to each service server (not shown) to receive Noti for the job event.

For reference, the notification information providing unit 170 is linked with the target service server name server to send the Noti stored in the target server information DB 190, the IP of the service server, the port of the service server, the URL and the service server interworking Based on the scheme, the Noti may be transmitted to the corresponding interworking system.

Detailed description of the target server information DB 190 will be described later with reference to FIG. 6.

1 refers to a hardware component such as software or an FPGA (Field Programmable Gate Array) or an ASIC (Application Specific Integrated Circuit), and performs predetermined roles .

However, 'components' are not meant to be limited to software or hardware, and each component may be configured to be in an addressable storage medium or may be configured to reproduce one or more processors.

Thus, by way of example, an element may comprise components such as software components, object-oriented software components, class components and task components, processes, functions, attributes, procedures, Routines, segments of program code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays, and variables.

Components and the functionality provided within those components may be combined into a smaller number of components or further separated into additional components.

2 is a diagram illustrating a configuration of a Noti provision condition (hereinafter, referred to as a 'Noti processing type matrix') stored in the notification information processing type DB 160 according to an embodiment of the present invention.

'Noti processing type matrix' shown in FIG. 2 is a set of rules that define when to send a Noti for a product and a target system.

'Noti processing type matrix' may include information such as a product classification (PRODUCT), a linked system name (DIVISION), a processing type code (INTF_CODE), a change code (CHG_CODE), and whether or not to use (USE_FLAG).

Here, 'PRODUCT' refers to a related product that wants to receive Noti in a system that requires Noti, and the linked system name is a target system to send Noti.

For example, Dial Up (DU), Asymmetric Digital Subscriber Line (ADSL), Nespot (Wireless Internet Trademark), WIBRO (Wireless Broadband), MOB (Commodity for Mobile Communication Services as Mobile Abbreviation), IDSS ( ID Search System; collectively to receive subscription information about products called U Cloud from sales computing), JSP (Java Stored Procedure; collectively to receive procedures for creating or changing information of web members) and WISS (Web Information) Synchronization System; a kind of system name) may be included in the product classification.

In addition, the 'process type code' is information for distinguishing when a product's status changes, such as a new subscription, change, termination, suspension or reinstatement.

In addition, the 'change code (CHG_CODE)' is information that represents the detailed changes when the processing type of the product is changed.

For example, it is a code to further classify the change in the additional contract of the parent contract of the corresponding product or the password of the service ID.

In addition, 'usage (USE_FLAG)' may be set to 'Y' when used as a code indicating whether to use the corresponding Noti processing type, and 'N' when not used.

3 is a diagram illustrating a Noti processing type matrix according to an embodiment of the present invention.

As shown in Fig. 3, the product (Product) is ADSL, the interlocking system name (DIVISION) is CB, the processing type (INTF_CODE) is 4202 (change), the change code (CHG_CODE) is 02 (change password), and there is no use. If (USE_FLAG) is Y, the meaning of this rule means to send Noti to the CB system when a 'change password' operation occurs for a product named 'ADSL', and this rule is currently in use.

In the matrix shown in FIG. 3, these rules are defined for various products such as ADSL, IDSS, JSP, MOB, DU, NESPOT, and WIBRO, and it can be seen that a target system to receive Noti is a system called CB.

In addition, the processing type to transmit Noti is defined in various ways, such as change 4202, stop 4204, resurrection 4205, revocation 4203, and in case of change 4202, the detailed change type (CHG_CODE) is a password. Various work events that should be Noti are defined such as change 02, supplementary service subscription 15, and supplementary service change 16.

4 is a diagram showing the configuration of the notification information DB 180 according to an embodiment of the present invention.

As described above, the notification information DB 180 illustrated in FIG. 4 is information stored separately by the notification information generation unit 150 only job event information that needs to be transmitted Noti among job event information.

As shown in FIG. 4, the notification information DB 180 may include a product classification, a linked system name, a division time, an input time, a start time, a processing time, and a service contract ID, SA_ID, and processing type code. (INTF_CODE), change code (CHG_CODE), login ID (LOGNAME), customer ID (CUST_ID), customer classification (CUST_TYPE), processing status (FLAG), error code (ERRCODE), error message (ERRMSG) and date of error occurrence ( ERRDATE) and the like.

Here, the product division (PRODUCT) is a division for the product to provide Noti, the interlocking system name (DIVISION) is a target system to receive Noti.

In addition, the input time STARTDATE is a time when the corresponding Noti is recorded in the notification information DB 180, and the processing time ENDDATE is a time when the Noti is transmitted to the target system.

In addition, the service contract ID is the contract ID of the corresponding product, and the processing type (INTF_CODE) is a code for identifying new, changed, terminated, suspended or revived.

In addition, the change code CHG_CODE defines a detailed change code when the processing type INTF_CODE is 'change', and indicates an address change, a password change, or an additional service change.

In addition, the login ID (LOGNAME) is information managed to deliver the login ID of the Noti, if required by the target system receiving the Noti, and the customer ID (CUST_ID) is used to deliver the unique ID of the customer of the Noti. Information to manage.

In addition, customer segmentation (CUST_TYPE) is code information for distinguishing whether the customer is a line (wired / wireless) subscription or a web member, and FLAG is information indicating whether the Noti is transmitted to the target system. to be.

For example, when FLAG is Y, it indicates that the processing is normal, and when N, it indicates that it has not been processed yet.

In addition, when FLAG is E, an error has occurred during processing. In this case, an error code at the time of error occurrence is an error code (ERRCODE), an error message is an error message (ERRMSG), and an error occurrence date is an error occurrence date ( ERRDATE).

5 is a diagram showing the notification information DB 180 according to an embodiment of the present invention.

In Data1 of FIG. 5, the product is MOB, the target system (DIVISION) to transmit Noti is 'CB', the contract ID (SA_ID) of subscription information is 's10060301A1', the processing type (INTF_CODE) is canceled 4203, and the customer type ( CUST_TYPE is the line customer 01 and the processing status FLAG is 'Y', which indicates that the notification information providing unit 170 has transmitted the above Noti to the target system.

In addition, in Data2 of FIG. 5, the product is 'ADSL', the target system (DIVISION) to transmit Noti is 'CB', the contract ID (SA_ID) of the subscription information is 'adsl0845001', and the processing type (INTF_CODE) is changed (4202). , Change code (CHG_CODE) is password change (02), login ID is 'logl0845001', customer ID is 'u2010052602', customer type (CUST_TYPE) is line customer (01), processing status (FLAG) is error when sending Noti Is generated and is displayed as 'E'. The error code (ERRCODE) is displayed as '503' and the error message (ERRMSG) is marked as 'SOAP FUNCTION ERROR'.

6 is a diagram showing the configuration of the target server information DB 190 according to an embodiment of the present invention.

The information on the target server to send Noti is: interlocking system name (DIVISION), server IP (SERVER_IP), server interlocking PORT (SERVER_PORT), server interlocking URL (SERVER_URL), server name (SERVER_NAME), server interlocking method (SERVER_TYPE), and server interlocking. Information such as whether or not (SERVER_USED) may be included.

The notification information provider 170 fetches data of the notification information DB 180 shown in FIG. 5 and based on information of a target server to transmit Noti shown in FIG. 6, the defined IP, PORT, and the like. Noti can be transmitted to the target server by using the interworking method.

7 is a flowchart illustrating operations of the wireless subscription information processing unit 120, the wired subscription information processing unit 130, and the web service information processing unit 140 according to an embodiment of the present invention.

7, when processing wireless subscription information, wired subscription information, and web service subscription information (S701), it is checked whether a condition of a higher level is satisfied (S702), and information of a corresponding work event when the condition of a higher level is satisfied. That is, the product, the target system, the start date, the contract ID, the processing type, the change code, the login ID, the customer unique number, and the customer type may be transmitted as parameters (S703) to the notification information generation unit 150 (S704). .

8 is a flowchart illustrating an operation of the notification information generation unit 150 according to an embodiment of the present invention.

The notification information generation unit 150 receives information (parameter values) of a work event from the wireless subscription information processing unit 120, the wired subscription information processing unit 130, or the web service information processing unit 140, and analyzes the parameter values. Assign to a temporary variable (S801).

After step S801, the notification information generation unit 150 based on the Noti processing type Matrix of the notification information processing type DB 160, the presence or absence of use among the existing conditions, 'Y' and the goods, target server, processing type and change The code checks whether a condition matching the input parameter value exists (S802).

As a result of the check in step S802, if a matching condition exists, the notification information generation unit 150 stores the information (parameter value) of the corresponding work event in the notification information DB 180 (S803).

9 is a flowchart illustrating an operation of the notification information providing unit 170 according to an embodiment of the present invention.

The notification information provider 170 patches the data from the notification information DB 180 and checks whether data exists (S901).

As a result of the check, if there is data, the notification information providing unit 170 transmits Noti to the target server using the defined protocol based on the target server information (by reading the target server information) (S902) (S903). ).

As a result of step S903, when Noti is normally transmitted, the notification information providing unit 170 records the processing status (FLAG) field as 'Y' in the corresponding data row of the notification information DB 180 (S904), and the processing time ( ENDDATE) is recorded in the processing time (S905).

If, as a result of step S903, an error occurs, the notification information providing unit 170 records the processing status (FLAG) field as 'E' in the corresponding data row of the notification information DB 180 (S906), and the error code ( The corresponding value is recorded in the ERRCODE), the error message (ERRMSG), and the error occurrence date (ERRDATE) field (S907).

For reference, the notification information providing unit 170 may repeat the above process when data to be Noti exists in the notification information DB 180.

The foregoing description of the present invention is intended for illustration, and it will be understood by those skilled in the art that the present invention may be easily modified in other specific forms without changing the technical spirit or essential features of the present invention. will be.

It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive.

For example, each component described as a single entity may be distributed and implemented, and components described as being distributed may also be implemented in a combined form.

The scope of the present invention is shown by the following claims rather than the above description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

100: notification information providing server
110: integrated service profile DB
120: wireless subscription information processing unit
130: wired subscription information processing unit
140: web service information processing unit
150: notification information generation unit
160: notification information processing type DB
170: notification information provider
180: notification information DB
190: target server information DB

Claims (10)

An apparatus for providing notification information on a profile change of a convergence service,
A notification information generation unit which checks whether information of the event satisfies a predetermined notification information provision condition and stores event information satisfying the notification information provision condition in a DB when an event for the profile change occurs;
A notification information providing unit for querying the DB to read event information stored in the DB, including the read event information in the notification information, and transmitting the read event information to a target server requiring the read event information;
Notification information providing device comprising a.
The method of claim 1,
When the event of the profile change occurs, it is checked whether the information of the event satisfies a condition corresponding to a higher level among the notification information providing conditions, and delivers event information satisfying the condition corresponding to the higher level to the notification information generator. Multiple preprocessing modules
Further comprising, notification information providing apparatus.
The method of claim 1,
The notification information providing condition indicates an identifier of a product that is the target of the notification information, an identifier of a coordinated system that requires the notification information, a processing type of the event, a detailed item for the processing type, and whether or not it is currently in use. Notification information providing device comprising one or more of whether or not.
The method of claim 1,
The notification information providing unit may be one of an identifier of an interworking system that requires the notification information, an IP of the target server, an interworking port, an interworking URL, a name, an interworking method, and interworking indicating whether the target server is currently interworking. And transmitting the read event information based on the information on the target server including the above.
In the method for providing notification information about the profile change of the convergence service,
(a) checking whether an event of the profile change satisfies a first condition for providing the notification information,
(b) checking, with respect to event information that satisfies the first condition, whether a second condition for providing the notification information is satisfied;
(c) storing event information satisfying the second condition in a DB; and
(d) reading the event information stored in the DB, including the read event information in the notification information, and transmitting the event information to a target server requiring the event information;
Including, notification information providing method.
The method of claim 5, wherein
The step (d)
(d-1) extracting the stored event information by checking whether the stored event information exists in the DB; and
(d-2) transmitting the extracted event information as the notification information using a predefined protocol based on the target server information requiring the extracted event information;
Including, notification information providing method.
The method according to claim 6,
(e) recording whether the transmission of the event information transmitted to the target server is completed in the DB;
Further comprising, notification information providing method.
The method of claim 7, wherein
In the step (d-1), when the event information exists in the DB, checking whether the event information is completed is transmitted and extracting notification information for which the transmission to the target server is not completed.
Including, notification information providing method.
The method of claim 5, wherein
The first condition for providing the notification information includes at least one of an identifier of a product that is the target of the notification information and an identifier of a companion system that requires the notification information, and a second condition for providing the notification information. Is one or more of an identifier of a product targeted for the notification information, an identifier of a coordinated system requiring the notification information, a processing type of the event, a detailed item for the processing type, and whether or not to indicate whether it is currently being used or not. That includes, notification information providing method. The method of claim 5, wherein
The target server information includes one or more of an identifier of the interworking system requiring the notification information, the target server IP, a server interworking port, a server interworking URL, a server name, a server interworking method, and whether the server interworks. How to provide notification information.

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