KR20110134237A - Management information system, method of processing management information, and computer-readable recording media - Google Patents

Abstract

PURPOSE: A business information system, processing method of business information, and storage media are provided to record business information by displaying a message including the business information in a social network service. CONSTITUTION: A business information system uploads a first message which includes business information to the database of a social network service. The business information system receives the first message from the database(S200). The business information system extracts the business information from the first message(S300). The business information system updates the business information database(S400). The business information system transmits the processing result to the social network service by responding the first message(S500).

Description

Management information system, method of processing management information, and computer-readable recording media

The present invention relates to management information management technology, and more particularly, to a management information system of a company and an organization using a social network service, a method of processing management information, and a computer-readable storage medium.

Since the 1990s, large corporations and SMEs have competitively introduced enterprise resource planning systems to efficiently and systematically manage various resources related to corporate activities. The enterprise resource management system may be used to process information required for personnel management, inventory management, and accounting management, such as, for example, an employee's attendance.

In recent years, the meaning of the mobile communication terminal such as PD or cellular phone, which has rapidly developed due to the development of semiconductor manufacturing technology and information communication technology, has become more important. In the enterprise resource management technology field described above, it is considered an important technical challenge to transmit and receive management information between the mobile communication terminal and the enterprise resource management server or to access the enterprise resource management server through the mobile communication terminal. These technical challenges are equally required in the business management system of various organizations to manage members of the public or private sector as well as corporate activities.

The technical problem to be achieved by the present invention is to obtain management-related information generated by employees or members of a company on a network such as the Internet that is external to the network, rather than a domain directly managed by the company or organization, and to obtain the information Or to provide a management information system that can be effectively and systematically reflected in the management of the organization.

In addition, another technical problem to be achieved by the present invention is to provide a method of processing management information having the above-described advantages.

Further, another technical problem to be solved by the present invention relates to a computer-readable storage medium including instructions for executing a method of processing management information having the above-described advantages.

According to an aspect of the present invention, there is provided a method of processing management information, the method including uploading a message including management information to a database of the social network service through a social network service connected by a user; Receiving the message from the database of the social network service; Extracting the management information from the message; And updating the management information database based on the management information.

The management information database may be for performing any or all of enterprise resource planning and time and attendance management. In some embodiments, the management information may be uploaded in combination with tag text to identify management information in the message. The tag characters are #, @. *, &, +,-, /, <,>,:,;, And any one of alphabets, a repetition thereof, or a combination thereof.

The text string corresponding to the management information may include at least any one of information about going to work, leaving home, leaving, leaving early, returning to work, sick leave, traveling, working overtime, going to work, and reporting to work. In some embodiments, in response to the message, transmitting the processing result to the social network service may be further performed. Also, the processing result can be executed as a comment on the message. The message may be uploaded via a short message service or a wired or wireless Internet.

Management information system according to an embodiment of the present invention for achieving the another technical problem, Communication module for connecting to the database of the social network service; At least one computing unit for processing information received through the communication module unit; And at least one management information database unit for storing the processed information. The database of the social network service stores a message including management information uploaded by a user, the calculation unit extracts the management information from the received message, and the management information database unit is updated based on the management information. do.

The management information database may be for performing one or both of enterprise resource planning and time and attendance management. The management information may be uploaded in combination with tag text to identify the management information in the message. The tag characters are #, @. *, &, +,-, /, <,>,:,;, And any one of alphabets, a repetition thereof, or a combination thereof.

The character string corresponding to the management information may include at least one of information on going to work, leaving work, leaving, leaving early, returning to work, sick leave, traveling, working overtime, going to work, and reporting to work. The operation unit may transmit a processing result to the social network service in response to the message. Also, the processing result may be executed as a comment on the message. The message may be uploaded via a short message service or a wired or wireless Internet.

In the computer-readable storage medium according to an embodiment of the present invention for achieving the another technical problem, a message containing management information is uploaded to the database of the social network service through a social network service connected by a user Becoming; Receiving the message from the database of the social network service; Extracting the management information from the message; And instructions for performing a management information processing method including updating a management information database based on the management information.

According to the management information system according to the embodiments of the present invention, since the management information database is updated in association with the database of the social network service, the management information is included in the social network service without requiring the user to directly access the management information system. By posting a message, management information can be recorded and managed by companies and organizations. Accordingly, it is easy to extend the management information management system without changing or adding the management information system. Further, according to the embodiments of the present invention, the management information may be managed based on natural language used by the user in real life. There is no user adaptation problem in the conventional management information system, so that management information can be collected and managed more autonomously and efficiently.

In addition, according to another embodiment of the present invention, according to the method for processing management information and a storage medium storing instructions for performing the same and reading the data from a computer, management information can be managed using a social network service. Advantages can be obtained.

1 is a flowchart illustrating a method of processing management information according to an exemplary embodiment of the present invention.
2A and 2B show processing results of management information performed in a social network service according to various embodiments of the present disclosure, respectively.
3A and 3B are schematic diagrams of management information systems in accordance with various embodiments of the present invention.
4A and 4B are schematic diagrams of management information systems that process messages relating to management information uploaded in accordance with various embodiments of the present invention.
5 illustrates a storage medium readable by a computer according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

The embodiments of the present invention are described in order to more fully explain the present invention to those skilled in the art, and the following embodiments may be modified into various other forms, It is not limited to the embodiment. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the inventive concept to those skilled in the art.

In the drawings like reference numerals refer to like elements. In addition, as used herein, the term "and / or" includes any and all combinations of one or more of the listed items.

The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the scope of the invention. In addition, although described in the singular in this specification, a plural form may be included unless the singular is clearly indicated in the context. Also, as used herein, the terms "comprise" and / or "comprising" specify the shapes, numbers, steps, actions, members, elements and / or presence of these groups mentioned. It does not exclude the presence or addition of other shapes, numbers, operations, members, elements and / or groups.

As used herein, the term " transferred resource management system " refers to a plurality of processes related to processes such as HR, production, accounting, purchasing, inventory, sales, production management, production resource management, logistics, and customer service, including time and attendance management. It refers to an enterprise integrated information management system that integrates applications from the company and centralizes data on them to enable management resources to be planned and systematically managed.

As used herein, "management information" refers to information produced by members of public entities such as research institutes or private organizations such as employees or fellowships of companies such as large corporations and SMEs. Include. For example, the management information may be a series of activities, such as the development and collaboration of research projects carried out in personnel, companies and organizations, such as employees and employees' attendance, or accounting, purchasing, inventory, sales, production management, and logistics described above. , And information derived from the provision of customer service.

In addition, the term "social network service" as used herein is a concept that includes one or more people's media, one or more people's communities, or a network for sharing information, and the like. It includes a web-based community-type service that is operated for the purpose of introducing a variety of information or to expand the relationship with other users. The social network service may be, for example, any one of commercialized social network services, chattail, twitter, cyworld, myspace, orkut, me2day, linknow, starple, linkedin, foursquare, and ETC. Combinations, but the invention is not so limited. In addition, these services may be displayed on the screen in various ways such as blogs and web pages, and the present invention is not limited thereto.

In the following, embodiments of the present invention will be described with reference to the drawings schematically showing ideal embodiments of the present invention. In these figures, for example, the size and shape of the members may be exaggerated for convenience and clarity of description, and in actual implementation, variations of the illustrated shape may be expected. Accordingly, embodiments of the present invention should not be construed as limited to the specific shapes of the regions shown herein. Also, reference numerals of members in the drawings refer to the same members throughout the drawings.

1 is a flowchart illustrating a method of processing management information according to an exemplary embodiment of the present invention, and FIGS. 2A and 2B illustrate processing results of management information performed in a social network service according to various embodiments of the present disclosure. do.

Referring to FIG. 1, an employee of an enterprise or a member of an organization (hereinafter referred to as a user) may use his or her computer on a unique network of an enterprise or organization, or on an external network not managed by the enterprise or organization. The social network service may be accessed through the mobile communication terminal. For example, a user may access a social network service using a program having a web browser (IB) or other suitable user interface that may run on a computer or mobile terminal as shown in FIGS. 2A and 2B.

The web browser (IB) shown in FIGS. 2A and 2B is a Uniform Resource Identifier (URL) of a social network service to connect to, as is well known in the art, for example, "http: // hugeflow-social network.com". A text controller (IB1) capable of displaying or inputting the URL; A backward button part IB2 and a forward butt part IB3 for moving the document along the history of the retrieved document; And a program control unit having an update button unit IB4 for updating the resource of the currently displayed URL, and a resource view area IB5 displaying the connected resource. The configuration of the web browser shown is exemplary, and the present invention is not limited thereto. In addition, instead of a general purpose web browser (IB), a dedicated program may be used to facilitate the user's access to social network services.

Using a web browser (IB), a user may upload various information on a bulletin board or blog of one or more social network services, substantially in a database of social network services, for information exchange with others. . For example, a user can post a message (T1) with a personal thought to the database of social networking services: "Happy Work, Dreaming of a Great UX. Hughesflow !!!". With respect to these posts, other users can exchange information through a response (R1) such as "Hueflow Fighting ~".

In the same or similar manner to the aforementioned method of posting information to a social network service, the user may post a message containing management information related to the user, for example, information about attendance management such as going to work or leaving work. . For example, using a web browser (IB) running on his or her computer or mobile terminal, a user barely rode a "breakfast and # commute", "# commute" or "shuttle bus" You can post a message (T2) with management information such as #commute "to the social networking service's database. In this manner, a message including management information may be uploaded to the database of the social network service connected by the user (S100). A user may consciously access a social network service to upload a message T2 containing management information, or upload a message T2 containing management information while uploading another message that is not related to management information. have. Accordingly, actual management information may be uploaded through natural language based message upload.

In the embodiment shown in Figs. 2A and 2B, management information such as 'going to work' and 'going home' is illustrated, but the present invention is not limited thereto. For example, the management information may be information related to time and attendance management other than going to work or leaving work, for example, information about other personnel such as vacation, business trip, early departure, return to work, sick leave, night shift, outside work, half car or monthly car, or Derived from a series of activities to be managed, such as the development and collaboration of research projects and other information related to corporate activities such as production, accounting, purchasing, inventory, sales, production management, production resource management, logistics and customer service It may also include a business report of the information, for example daily report, weekly report or monthly report.

In some embodiments, management information may be uploaded in combination with tag text, such that the message that a user uploads is related to management information. The tag character may be any character that is not a reserved word for implementing a database or social network service. In FIG. 2, '#' is illustrated as a tag character, and the tag character is, for example, characters other than #, @. *, &, +,-, /, <,>,:,; The character string may be any one of them, a repetition thereof, or a combination thereof. 2A and 2B illustrate that the tag characters are combined in front of the management information, but the present invention is not limited thereto, and the tag characters are combined after the management information or between the management information. May be These tag characters may be represented as posts, as shown in FIGS. 2A and 2B, but the present invention is not limited thereto. For example, tag characters may be processed so that they are not displayed.

Subsequently, a computing environment such as a computer or a server for business management provided on a company or organization side (a management information system to be described later) may receive a message T2 including management information from the database of a social network service (S200). ). The management information system may be regularly connected to the database of a social network service according to a policy of an organization or a company, or may be connected to the database only when a predetermined event occurs.

A management information system connected to a database of social network services, as is well known in the art, uses a function consisting of one or more characters for executing a query of the database, for example, using certain protocols such as HTTP and SMTP. Thus, by transmitting to the database of the social network service, it is possible to request a post of the user uploaded to the database of the social network service, and thereby receive the corresponding message (T2) (S200). In another embodiment, the message T2 may cause the message T2 uploaded to the database to be automatically sent to the management information system of the enterprise or organization that requires management information management, in accordance with the policy of the social network service. have. As mentioned above, the messages sent from the database of the social network service may include not only the message T2 containing management information, but also other messages T1 unrelated to the management information.

Subsequently, the management information system extracts the management information from the message T2 (S300). As described above, when a tag character is used, the management information system checks for the commencement of work and the work of the characters in which the tag character is combined, for example, '#going up' and '#coming out' of the contents of the message T2. It can be automatically identified as management information and extracted. Thereafter, the management information system updates the management information database managed by the company or the organization based on the management information about the user (S400).

In some embodiments, the management information system may transmit a processing result to the social network service in response to the user's message T2 (S500). For example, the user may post a message informing the processing result in the form of a comment on the message T2 posted by the user. Optionally, in addition to the management information of the message T2 posted by the user, "#going to work ~ ", a message informing the processed processing result can be posted in consideration of predetermined information such as the posting time of the message. For example, if the company or organization's attendance time is 9:00 am, for example, the user exceeds 9 pm and posts a message T2 containing management information of "#going to work". In response, the management information system sends a message A1 that is 'perceived', as shown in FIG. 2B, which message A1 is, for example, on a social network service in the form of a comment. Can be uploaded.

In another embodiment, the response to the message posted by the user may be sent by the management information system to the user's mobile communication terminal using the SMS protocol. The response content may include processing results such as 'perception', as in the above-described embodiment.

In a general time and attendance management system or enterprise resource management system, a user directly accesses the system provided in an enterprise or an organization to record his or her work and work. However, according to the embodiment of the present invention, even without access to the management system, management information can be recorded and managed in companies and organizations only by posting their own articles including the management information in the social network service.

Recently, social network services have been widely used in daily life of users and various physical spaces based on the convenience of using and maintaining the connection between people. Accordingly, social network services have an environment where users can access more freely and conveniently in place and time, compared to networks managed by businesses or organizations. Therefore, according to the embodiment of the present invention, by using such a social network service, management information can be collected and managed more autonomously and efficiently.

In addition, in small organizations such as small and medium-sized companies and clubs, the relationships between members are close and private, not only sharing their personal experiences through social network services, but also collaborating and discussing work on social networks. It can also be achieved through services. According to an embodiment of the present invention, since management information is managed through a social network service in which private communication is performed between members, management of corporations and organizations can be made more natural and human.

3A and 3B are schematic diagrams of management information systems 100 and 200 in accordance with various embodiments of the present invention.

Referring to FIG. 3A, the management information system 100 connects to, for example, a communication network or network N1 existing outside of an enterprise, for example, HTML (Hypertext Transfer Protocol) and XML (Extensible Markup Language). ), Which can receive electronic files written in languages such as XHTML (Extensible Hypertext Markup Language) or WML (Wireless Markup Language), for example, modems, network interface cards (NICs), radio frequency transceivers, infrared communication units, Or a calculation unit 120 for processing information received through the communication module unit 110, the communication module unit 110 such as USB; And a management information database unit 130 for storing the processed information. Optionally, as is well known in the art, it may include a memory unit 140 for temporarily storing the results processed by the operation unit 120. The memory unit 140 may be configured of any one or a combination of volatile memory such as DRAM and nonvolatile memory such as NOR or NAND flash memory. In addition, the memory unit 140 may be detachable, fixed, or a combination thereof.

The disclosure relating to the management information system 100 described above merely illustrates a computing environment suitable for carrying out the above-described embodiments, and the present invention is not limited thereby. Such computing environment may include a personal computer, server computer, portable or laptop computing device, multiprocessor system or distributed computing environment, but the invention is not limited thereto.

In another embodiment, the management information system may include at least two database units and at least two computing units. For example, as shown in FIG. 3B, the management information system 200 may include a plurality of database units 130a, 130b, and 130c. In addition, the plurality of calculation units 120a, 120b, and 120c may be provided to control the database units 130a, 130b, and 130c. These computing units 120a, 120b, 120c and database units 130a, 130b, 130c may be physically located at one location, and unlike the management information system 100 of FIG. 3a, are connected to each other through a network. It may be a plurality of computing environments that exist independently at different locations.

The communication network or network N1 includes not only the management information systems 100 and 200 described above, but also a mobile communication terminal 12 such as a computer 11 or a PD of users 10 and one or more social network services. Can be interconnected in a wired or wireless manner. The users 10 run one or more social network services 20A, 20B, for example, using a web browser, which is executed in the terminal devices 11, 12, according to a communication method such as a wired or wireless Internet. Can be accessed and used. The arrows between the terminal devices 11, the social network services 20A and 20B, and the management information system 100 and the network N1 shown in FIGS. 3A and 3B indicate the flow of information.

The users 10 may post various information to one or more social network services 20A and 20B by using their terminal devices 11 and 12, and together with the message including management information related to the user 10. Can be uploaded to the database 25 of the social network services 20A and 20B. As described above, the uploaded management information may be uploaded in combination with tag characters including at least one character.

The management information system 100, 200 accesses at least one social network service 20A, 20B through a communication network or network N1, requests a message including management information, and receives the message. In some embodiments, the message posted by the user may be automatically sent to the management information system 100 in accordance with the policies of the social network services 20A and 20B.

Thereafter, as shown in FIG. 3A, the management information system 100 extracts management information from the message, and updates the management information database 130 based on the management information. Optionally, as shown in FIG. 3B, the data collected may be independently operated by a plurality of databases 130a, 130b, 130c depending on the processing step. For example, the first operation unit 120a of the management information system 200 may receive messages including management information from a social network service and store the messages in the first database unit 130a. Thereafter, the second calculating unit 120b extracts management information from data stored in the first database unit 130a and updates the second database unit 130b based on the management information. In this case, the second database unit 130b may be a database for general enterprise resource planning and time and attendance management.

In the above-described embodiments, the first and second calculators 120a and 120b may include a plurality of independent processors. However, this is only an example, and the present invention is not limited thereto, and the operation of the independent database units may be performed by a single computing unit.

In some embodiments, management information system 100, 200 may transmit processing results to social network services 20A, 20B in response to a user's message. The management information systems 100 and 200 may transmit, for example, a message corresponding to the management information of the user as the processing result. For example, if a user uploads a message containing management information about going to work in excess of the prescribed time of work, the management information system 100 or 200 may transmit a message having determination information of being late as a response. have. Such response processing may be performed by a single database unit 130 and arithmetic unit 120 as shown in FIG. 3A, and as shown in FIG. 3B, a separate independent third database unit 130c may be used. It may be performed by a system such as an independent robot having the calculating unit 120c.

The response message generated from the management information system 100 or 200 may be posted in the form of a comment in the social network services 20A and 25B, and may be stored in the database 25 of the social network services 20A and 20B. .

4A and 4B are schematic diagrams of management information systems 100 and 200 for processing messages relating to management information uploaded in accordance with other embodiments of the present invention.

In the embodiment shown in Figs. 4A and 4B, unlike using the Internet browser-based social network services 20A and 20B described above with reference to Figs. 2A and 2B, the user 10 may use SMS (Short Text Service); Using a mobile communication terminal 13 such as a cellular phone suitable for a protocol for using a short message service, a message containing management information is uploaded to the database 25 of the social network services 20A and 20B.

The message including the management information is combined with at least one of an identification tag, a phone number, a user name, a user number, and a preparation time for identifying the mobile communication terminal 13 used by the user 10, and the predetermined time is determined. It may be uploaded to the database 25 of the social network services 20A and 20B via the wireless network and relay devices, for example the antenna 200 and the relay station 250. The above-described cellular phone is exemplary and the present invention is limited thereto. For example, a user's terminal may be palmtops, personal digital assistants (PDAs), portable multimedia players (PMPs), or small computers such as ultra-mobile PCs and mobile internet devices (MIDs). It may be. Regarding components having the same reference numerals as those of the components illustrated in FIGS. 3A and 3B among the components illustrated in FIGS. 4A and 4B, the disclosure described above with reference to FIGS. 3A and 3B will be described. Reference may be made.

5 illustrates a storage medium 300 readable by a computer according to an embodiment of the present invention. Referring to FIG. 5, the storage media 300 includes data 310 encoded from a method 330 of processing management information disclosed herein and instructions 320 for implementing a management information system. Storage media 300 readable by such computers include, for example, non-volatile memory devices such as RAM, ROM, EEPROM and flash memory, CD-ROM, DVD-ROM, hard disk, Optical or holographic media, magnetic tape, solid state disk devices (SSD), which are exemplary only, but the present invention is not limited thereto.

In addition, the above-described spirit of the present invention uses programming and / or engineering techniques to produce software, firmware, hardware, articles of manufacture, or combinations thereof, such as, for example, a cloud computing environment. It may be implemented in the form of a system or storage media, and the article of manufacture may comprise a computer program, carrier, or all media.

It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or scope of the invention as defined in the appended claims. It will be clear to those who have knowledge.

Claims (17)

Uploading a message containing management information to a database of the social network service through a social network service connected by a user;
Receiving the first message from the database of the social network service;
Extracting the management information from the first message; And
Updating a management information database based on the management information. The method of claim 1,
And said management information database is for performing any one or both of enterprise resource planning and time and attendance management. The method of claim 1,
And the management information is uploaded in combination with tag text for identifying the management information in the message. The method of claim 3, wherein
The tag characters are #, @. A processing method of management information including a character string which is *, &, +,-, /, <,>,:,;, and any one of alphabets, a repetition thereof, or a combination thereof. The method of claim 1,
And a character string corresponding to the management information includes at least one of information about going to work, leaving home, leaving, leaving school, returning to work, sick leave, traveling, working overtime, going to work, and reporting to work. The method of claim 1,
In response to the message, transmitting the processing result to the social network service. The method according to claim 6,
And the processing result is executed as a comment on the message. The method of claim 1,
And the message is uploaded through a short message service or a wired or wireless internet. A communication module unit for connecting to a database of a social network service;
At least one computing unit for processing information received through the communication module unit; And
A management information system including at least one management information database unit for storing the processed information,
The database of the social network service stores a message containing management information uploaded by a user,
The operation unit extracts the management information from the received message,
The management information database unit is updated based on the management information. The method of claim 9,
Wherein said management information database is for performing any one or both of enterprise resource planning and time and attendance management. The method of claim 10,
And the management information is uploaded in combination with tag text for identifying the management information in the message. The method of claim 11,
The tag characters are #, @. A management information system comprising a string which is *, &, +,-, /, <,>,:,;, and any one of the alphabets, a repetition thereof, or a combination thereof. The method of claim 9,
The character string corresponding to the management information management information system, characterized in that the character string includes at least any one of information on going to work, leave, leave, leave early, return, sick leave, business trip, night shift, out of office and business reporting. The method of claim 9,
And the computing unit transmits a processing result to the social network service in response to the message.
The method of claim 14,
And the processing result is executed as a comment on the message. The method of claim 9,
The message is uploaded via a short message service or a wired or wireless Internet. A computer-readable storage medium containing instructions executed on a computer device, comprising:
The command may include uploading a message containing management information to a database of the social network service through a social network service connected by a user;
Receiving the message from the database of the social network service;
Extracting the management information from the message; And
And updating the management information database based on the management information.

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