KR20110055225A - Method and system managing an online trade information of a bank - Google Patents

Method and system managing an online trade information of a bank Download PDF

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Publication number
KR20110055225A
KR20110055225A KR1020090112164A KR20090112164A KR20110055225A KR 20110055225 A KR20110055225 A KR 20110055225A KR 1020090112164 A KR1020090112164 A KR 1020090112164A KR 20090112164 A KR20090112164 A KR 20090112164A KR 20110055225 A KR20110055225 A KR 20110055225A
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KR
South Korea
Prior art keywords
transaction
bank
information
status information
online
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KR1020090112164A
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Korean (ko)
Inventor
최홍석
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중소기업은행
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Priority to KR1020090112164A priority Critical patent/KR20110055225A/en
Publication of KR20110055225A publication Critical patent/KR20110055225A/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/02—Banking, e.g. interest calculation or account maintenance

Abstract

Online transaction information management method of the bank according to the present invention comprises the steps of collecting and storing the online transaction information for the customer from the bank teller terminal; Generating transaction analysis information according to the collected and stored online transaction information; Transmitting the generated transaction analysis information to a manager server; And displaying the transaction analysis information on the manager server.

Description

Method and system managing an online trade information of a bank}

The present invention relates to a technology for efficient banking, and more particularly, to a technology for providing analysis information and transaction status information on the transaction information generated on the bank teller terminal.

Today's banking business takes care of a wide range of financial products, away from the traditional simple loan and receiving business. To this end, bank teller terminals are installed and operated to perform such various tasks, and the transaction form is complicated accordingly. Accordingly, integrated management is required for transactions such as deposit and withdrawal, transfer, insurance, and fund product sales performed on a bank teller terminal. However, since such a management manual does not exist, it is difficult to achieve efficient banking. In addition, there is a problem that it is difficult to build a systematic data for improving the service of the banking business.

The technical problem to be solved by the present invention is to provide an analysis information for improving the system and transaction status information for the convenience of the user of the teller terminal based on the transaction information generated on the bank teller terminal to improve the efficiency of the banking process. The present invention relates to a bank's online transaction information management method and system that can be increased.

In order to achieve the above object, the online transaction information management method of the bank according to the present invention comprises the steps of collecting and storing the online transaction information for the customer from the bank window terminal; Generating transaction analysis information according to the collected and stored online transaction information; Transmitting the generated transaction analysis information to a manager server; And displaying the transaction analysis information on the manager server.

The transaction analysis information may include a real-time total transaction volume, a transaction volume for each business group, a normal transaction upper and lower list, an error transaction upper and lower list, and a transaction processing time upper and lower list.

The online transaction information management method of the bank comprises: generating transaction status information according to the collected and stored online transaction information; Transmitting the generated transaction status information to the bank teller terminal; And displaying the transaction status information at the bank window terminal.

The transaction status information is characterized in that it comprises a list of transactions for a certain period of the bank teller terminal.

The transmitting of the transaction status information to the bank teller terminal may be performed in real time with respect to the transaction status information in association with a shortcut menu provided by the bank teller terminal.

The displaying of the transaction status information may include displaying the transaction status information on the bank window terminal in real time through the shortcut menu.

In order to achieve the above another object, the online transaction information management system of the bank according to the present invention comprises at least one bank window terminal for outputting the online transaction information for the customer; A database server for collecting and storing the online transaction information output from the bank teller terminal and generating and transmitting transaction analysis information according to the collected and stored online transaction information; And it characterized in that it comprises a manager server for displaying the transmitted transaction analysis information.

The transaction analysis information may include a real-time total transaction volume, a transaction volume for each business group, a normal transaction upper and lower list, an error transaction upper and lower list, and a transaction processing time upper and lower list.

When the database server generates transaction status information according to the collected and stored online transaction information and transmits the transaction status information to the bank teller terminal, the bank teller terminal displays the transmitted transaction status information.

The transaction status information is characterized in that it comprises a list of transactions for a certain period of the bank teller terminal.

The database server may be linked with a shortcut menu provided by the bank window terminal to transmit the transaction status information in real time.

The bank teller terminal may display the transaction status information in real time through the shortcut menu.

According to the present invention, it is possible to provide useful information for improving the banking system to those who manage the banking business by collecting information traded on the bank window terminal in real time and providing transaction analysis information based on the information.

In addition, by providing information on the transaction status to the user of the bank teller terminal to facilitate the check, it is possible to efficiently perform the banking process, thereby improving the service to the customer.

Hereinafter, a method for managing online transaction information of a bank according to the present invention will be described in detail with reference to the accompanying drawings.

1 is a flowchart of an embodiment for explaining a method for managing online transaction information of a bank according to the present invention.

First, the online transaction information about the customer is collected and stored from the bank window terminal (step 100). The database server receives online transaction information traded at each of the bank teller terminals in real time or at a predetermined time period at the same time as the transaction is completed. To this end, bank teller terminals and database servers form a network for data exchange. The database server classifies and stores transaction information for each of the bank teller terminals provided in this manner for each bank teller terminal.

After step 100, transaction analysis information is generated according to the collected and stored online transaction information (step 102). The database server generates transaction analysis information by integrating and analyzing transaction information of each bank window terminal. Here, the transaction analysis information includes the real-time total transaction volume, the transaction volume for each business group, the upper and lower lists of normal transactions, the upper and lower lists of error transactions, and the upper and lower lists of transaction processing times. The real-time total transaction volume represents the total transaction volume incorporating the information traded in each bank window terminal, the transaction volume for each business group represents the transaction volume for each transaction type such as credit or receipt, and the top and bottom lists of normal or false transactions occur during trading. The list of the upper and lower transaction details or the transaction history where an error occurs in the list to indicate, the transaction processing time upper and lower list indicates the ranking of the transaction time that occurs during a particular transaction.

After step 102, the generated transaction analysis information is transmitted to the manager server (step 104). In order to transmit the generated transaction analysis information to the manager server, the database server and the manager server form a network for data exchange.

After step 104, the manager server displays transaction analysis information (step 106). 2 is a reference diagram illustrating an example of transaction analysis information displayed on a manager server. FIG. 3 is a reference diagram for describing in detail the transaction analysis information illustrated in FIG. 2. As shown in Figure 2 and 3, looking at the transaction analysis information displayed on the manager server, the total transaction volume, transaction volume by work group, normal transaction ranking, error transaction ranking, transaction processing time ranking, transaction history of the branch / online user Information about the user can be checked on the administrator terminal. Based on the displayed transaction analysis information, the manager server may be used as data for improving the bank service through analysis of log information on each bank branch or counter terminals of the bank branch.

Meanwhile, after step 100, transaction status information according to the collected and stored online transaction information may be generated (step 108). In addition to generating transaction analysis information from the transaction information of each bank window terminal, the database server generates transaction status information. Here, the transaction status information includes a list of transactions for a certain period of time of the bank teller terminal, customer attracting account details for each employee, the status of personal attraction records, operating risk diagnosis items and the like.

After step 108, the generated transaction status information is transmitted to the bank teller terminal (step 110). In order to transmit the generated transaction status information to the bank teller terminal, the database server and the bank teller terminal form a network for data exchange. The step of transmitting the transaction status information to the bank teller terminal may be transmitted in real time with respect to the transaction status information in conjunction with the shortcut menu provided by the bank teller terminal. When requesting the transaction status information through the shortcut menu at the bank window terminal, the database server transmits the generated transaction status information to the bank window terminal in real time.

After step 110, the transaction information is displayed at the bank teller terminal (step 112). The bank teller terminal may display the transaction information in real time through a shortcut menu. 4 is a reference diagram illustrating an example of transaction status information displayed on a bank teller terminal. 5 is a reference diagram for explaining that transaction status information is displayed through a shortcut menu. As shown in Figure 4, through the display screen of the bank teller terminal, the transaction list for a certain period corresponding to the transaction status information, the customer-specific account specification for each employee, the status list of individual acquisition results, operating risk diagnosis items, etc. are displayed. It is. In addition, as shown in Figure 5, when selecting the shortcut menu of the bank teller terminal, in the transaction status information of the shortcut menu, the normal deposit, ordinary withdrawal, management customer registration / deletion corresponding to the transaction list for a certain period You can check various information such as user registration / cancellation, customer common information inquiry, bank account arrangement, loan receipt status and cashier related inquiry.

Meanwhile, the method inventions of the present invention described above can be implemented as computer readable codes / instructions / programs. That is, collecting and storing online transaction information about the customer from the bank teller terminal; Generating transaction analysis information according to the collected and stored online transaction information; Transmitting the generated transaction analysis information to a manager server; And a computer readable recording medium having recorded thereon a program for executing the step of displaying the transaction analysis information in the manager server.

For example, it can be implemented in a general-purpose digital computer operating the code / instructions / program using a computer-readable recording medium. The computer-readable recording medium includes storage media such as magnetic storage media (eg, ROM, floppy disk, hard disk, magnetic tape, etc.), optical reading media (eg, CD-ROM, DVD, etc.) .

Hereinafter, a bank's online transaction information management system according to the present invention will be described in detail with reference to the accompanying drawings.

Figure 6 is a block diagram of an embodiment for explaining an online transaction information management system of a bank according to the present invention, a database server 200, a plurality of bank teller terminals 1 to N (210, 212, ..214) and manager It consists of a server 220.

The plurality of bank teller terminals 1 to N 210, 212,.. 214 output online transaction information about the customer to the database server 200. The bank window terminals 1 to N 210, 212,... 214 respectively transmit the transaction information to the database server 200 in real time or at regular time intervals as soon as the online transaction is completed. To this end, each of the bank teller terminals 1 to N 210, 212,... 214 forms a network for exchanging data with the database server 200.

The database server 200 collects the online transaction information transmitted from each of the bank teller terminals 1 to N (210, 212, ..214) in real time or at a predetermined time period, and stores them by classifying each bank teller terminal. Thereafter, the database server 200 generates transaction analysis information by integrating and analyzing the transaction information of each bank window terminal. The transaction analysis information includes real-time total transaction volume, transaction volume by work group, normal and high-level list of normal transactions, upper and lower lists of error transactions, upper and lower lists of transaction processing times, and the like. The database server 200 transmits the generated transaction analysis information to the manager server 220 forming a network.

The manager server 220 displays transaction analysis information transmitted from the database server 200 through a display screen. As shown in Fig. 2 and 3, looking at the transaction analysis information displayed on the manager terminal, the total transaction volume, transaction volume per work group, normal transaction ranking, error transaction ranking, transaction processing time ranking, transaction history of the branch / online user Information about the user can be checked on the administrator terminal. Based on the displayed transaction analysis information, the manager server 220 may be used as data for improving the bank service through analysis of log information on each bank terminal or each window terminal of the bank branch.

Meanwhile, the database server 200 may generate transaction status information according to the collected and stored online transaction information. Here, the transaction status information includes a list of transactions for a certain period of time of the bank teller terminal, customer attracting account details for each employee, the status of personal attraction records, operating risk diagnosis items and the like. The database server 200 transmits the generated transaction status information to the bank teller terminal. In order to transmit the generated transaction status information to the bank teller terminal, the database server 200 and the bank teller terminals 1 to N (210, 212, ..214) each form a network. The database server 200 may transmit the transaction status information in real time in association with a shortcut menu provided by each of the bank teller terminals 1 to N (210, 212, ..214). When requesting the transaction status information through the shortcut menu from the bank window terminals 1 to N (210, 212, ..214), the database server 200 generates transaction status information generated by the bank window terminal that requested the transaction status information. Send in real time.

Bank window terminals 1 to N (210, 212, ..214) receiving the transaction status information display the transaction status information. Bank window terminals 1 to N (210, 212, ..214) may display the transaction status information in real time through the shortcut menu. As shown in FIG. 5, when the shortcut menus of the bank teller terminals 1 to N (210, 212, ..214) are selected, a trade list corresponding to a transaction list for a predetermined period of time is selected from the transaction status information of the shortcut menu. Various information such as deposit, normal withdrawal, management customer registration / deletion, user registration / cancellation, customer common information inquiry, bank account arrangement, loan status, and cashier related inquiry are displayed.

The online banking information management method and system of the present inventors have been described with reference to the embodiments shown in the drawings for clarity, but these are merely exemplary, and those skilled in the art can variously modify and It will be appreciated that other equivalent embodiments are possible. Therefore, the true technical protection scope of the present invention will be defined by the appended claims.

1 is a flowchart of an embodiment for explaining a method for managing online transaction information of a bank according to the present invention.

2 is a reference diagram illustrating an example of transaction analysis information displayed on a manager server.

3 is a reference diagram for describing in detail the transaction analysis information illustrated in FIG. 2.

4 is a reference diagram illustrating an example of transaction status information displayed on a bank teller terminal.

5 is a reference diagram for explaining that transaction status information is displayed through a shortcut menu.

6 is a block diagram of an embodiment for explaining an online transaction information management system of a bank according to the present invention.

Claims (13)

Collecting and storing online transaction information about a customer from a bank teller terminal; Generating transaction analysis information according to the collected and stored online transaction information; Transmitting the generated transaction analysis information to a manager server; And And displaying the transaction analysis information at the manager server. The method of claim 1, The transaction analysis information, the real-time total transaction volume, the transaction volume for each business group, the top and bottom list of normal trading, the upper and lower list of error transactions, the transaction processing time upper and lower list, characterized in that the bank online transaction information management method. The method of claim 1, wherein the online transaction information management method of the bank is Generating transaction status information according to the collected and stored online transaction information; Transmitting the generated transaction status information to the bank teller terminal; And And displaying the transaction status information at the bank window terminal. The method of claim 3, The transaction status information management method of a bank online, characterized in that it comprises a list of transactions for a predetermined period of the bank teller terminal. The method of claim 3, wherein the transmitting the transaction status information to the bank teller terminal The online transaction information management method of the bank, characterized in that for transmitting in real time with respect to the transaction status information in conjunction with the shortcut menu provided by the bank window terminal. The method of claim 5, wherein displaying the transaction status information The online transaction information management method of the bank, characterized in that for displaying the transaction status information in real time on the bank window terminal through the shortcut menu. A computer-readable recording medium having recorded thereon a program for executing any one of claims 1 to 6. At least one bank teller terminal for outputting online transaction information for the customer; A database server for collecting and storing the online transaction information output from the bank teller terminal and generating and transmitting transaction analysis information according to the collected and stored online transaction information; And An online transaction information management system of a bank, characterized in that it comprises a manager server for displaying the transmitted transaction analysis information. The method of claim 8, The transaction analysis information, the real-time total transaction volume, the transaction volume for each business group, the top and bottom list of normal trading, the upper and lower list of error transactions, the upper and lower list of transaction processing time, the bank's online transaction information management system. The method of claim 8, When the database server generates transaction status information according to the collected and stored online transaction information and transmits the transaction status information to the bank teller terminal, the bank teller terminal displays the transmitted transaction status information. Management system. The method of claim 10, The transaction status information is a bank online transaction information management system, characterized in that it comprises a list of transactions for a predetermined period of the bank teller terminal. The method of claim 10, wherein the database server Online transaction information management system of a bank, characterized in that for transmitting the transaction status information in real time in conjunction with the shortcut menu provided by the bank window terminal. The terminal of claim 12, wherein the bank teller terminal is Online transaction information management system of the bank, characterized in that for displaying the transaction status information in real time through the shortcut menu.
KR1020090112164A 2009-11-19 2009-11-19 Method and system managing an online trade information of a bank KR20110055225A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2013003809A2 (en) * 2011-06-29 2013-01-03 Visa International Service Association Processing monitor system and method
KR102028342B1 (en) * 2019-02-22 2019-10-04 주식회사 우리은행 System and method for supporting real-time financial business provision and decision making using data process solution

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2013003809A2 (en) * 2011-06-29 2013-01-03 Visa International Service Association Processing monitor system and method
WO2013003809A3 (en) * 2011-06-29 2013-03-21 Visa International Service Association Processing monitor system and method
US8666863B2 (en) 2011-06-29 2014-03-04 Visa International Service Association Processing monitor system and method
KR102028342B1 (en) * 2019-02-22 2019-10-04 주식회사 우리은행 System and method for supporting real-time financial business provision and decision making using data process solution

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