KR20110026341A - Tele research process using tip service and system thereof - Google Patents

Abstract

PURPOSE: A method and a system for telephone surveying using a tip paying service are provided to enable a respondent to answer without hanging up a telephone by paying predetermined tip. CONSTITUTION: A telephone call connected with a prospective respondent is received from a survey client. A response faithfulness rate of a respondent is evaluated(102). A result value evaluating the response faithfulness is stored in a respondent account. A response faithfulness rate result value of respondent stored in a respondent account and a reference value which is set in an application server are compared. After-reward is performed to respondents who has a result value over than a reference value(103).

Description

Phone research method and system using reward service {Tele research process using tip service and system}

The present invention relates to a telephone questionnaire method and system using a reward payment service, and more particularly, a telephone questionnaire using a reward payment service that evaluates the response performance of respondents to a telephone questionnaire and pays a reward to those whose result value is more than a reference value. It relates to a method and a system.

When conducting a survey offline, the survey client searches for a place where a lot of people gather and asks for the unspecified number of people, and if they give a small gift, most of them respond well. There was a problem that the participation rate is significantly low because it is annoying and cut off without responding.

In order to solve the above problems, it is an object of the present invention to provide a telephone survey method and system using a post-payment payment service so that respondents can faithfully answer the telephone during the telephone survey.

Telephone questionnaire method using the reward payment service of the present invention for realizing the above object, the application server makes a call to the answer box; Forwarding the call associated with the response box to the survey client; Evaluating the respondent's responsiveness after the call between the questionnaire client and the responder ends; Storing the result of evaluating the respondent's responsiveness in the respondent's account; And performing post-compensation on respondents whose response value is equal to or greater than the reference value by comparing the response result of each respondent stored in the responder account with the reference value set by the application server. It is configured to include.

According to another aspect, the application server makes a call to the answer box; The application server making a phone call with the answer box; Evaluating the responsiveness of the respondent after the call between the application server and the responder is terminated; Storing the result of evaluating the respondent's responsiveness in the respondent's account; And performing post-compensation on respondents whose response value is equal to or greater than the reference value by comparing the response result of each respondent stored in the responder account with the reference value set by the application server. It is configured to include.

In addition, before the application server makes a call, the step of inputting the personal information of the response box to the database; Inputting one or more questionnaire contents to a member DB through an input device of a survey client's terminal or server; And when the questionnaire client selects questionnaire contents stored in a member DB, the application server extracting communication connection numbers of a plurality of response example boxes from the member DB; It characterized in that it further comprises.

In addition, the dialing step is characterized in that the step of making a call after extracting a customized response box corresponding to the questionnaire content entered by the questionnaire by searching the member DB.

In addition, before proceeding with the questionnaire for the response box, characterized in that it further comprises the step of notifying that the telephone questionnaire with a post-compensation first.

In addition, the step of evaluating the responsiveness is the step of retrieving the indicator data for evaluating the responsiveness of the respondents after the call between the questionnaire and the respondents is terminated; and evaluating the responsiveness according to the retrieved indicator data Characterized in that it comprises a step.

In addition, after the step of evaluating the degree of responsiveness, further comprising the step of modifying the responsiveness by applying at least one of information input by the questionnaire or the result value calculated by the application server .

In addition, the indicator data for evaluating the reliability of the response is characterized in that the call time of the respondent.

In addition, the indicator data is characterized in that at least one or more of the response time of the respondents, the rate of answers among all the questions, the rate of consistent answers to the same questions asking the same content, the number of answers to the correct questions are determined.

In addition, the step of performing post-compensation compares the response result of each respondent stored in the respondent account with the reference value set by the application server, and generates a reward subject list for respondents whose result is greater than or equal to the reference value. step; And providing a certain reward to the respondents stored in the reward target list. Characterized in that it comprises a.

In addition, the post-compensation performing step may include searching for a respondent account stored in the reward target list, paying a reward to the respondent's account, or sending a coupon mail to the respondent.

In addition, the post-compensation performing step, the step of transmitting the compensation target list to the server of the telephone company; Paying the rewards of all the rewarded persons included in the rewarded target list to a telephone company; And retrieving the personal information included in the reward target list from the member DB of the telecommunication company and deducting each respondent's telephone fee by the amount of the reward that is to be paid. Characterized in that it comprises a.

The telephone questionnaire system using the reward payment service of the present invention for achieving the above object, means for retrieving the response box corresponding to the questionnaire content in the member DB according to the request of the terminal of the questionnaire to call the response box; Means for connecting the received answer box and the questionnaire client's phone to each other; Means for retrieving and collecting various indicator data from member DB for responsiveness evaluation; Means for evaluating a respondent's responsiveness according to the indicator data; Means for extracting reward subjects from all the respondents according to the evaluated responsiveness and generating a reward subject list; And means for rewarding a reward target stored in the reward target list. .

In addition, at the request of the terminal of the questionnaire client means for retrieving the response box corresponding to the questionnaire in the member DB to call the response box; Means for the application server to make a phone call with the answer box; Means for retrieving and collecting various indicator data from member DB for responsiveness evaluation; Means for evaluating a respondent's responsiveness according to the indicator data; Means for extracting reward subjects from all the respondents according to the evaluated responsiveness and generating a reward subject list; And means for rewarding a reward target stored in the reward target list. It is configured to include an application server including a.

The method may further include responder searching means for searching the member DB and extracting a customized response box corresponding to the questionnaire content input by the questionnaire client.

In addition, the indicator data is characterized in that the caller's talk time.

In addition, the indicator data is characterized in that at least one or more of the response time of the respondents, the rate of answers among all the questions, the rate of consistent answers to the same questions asking the same content, the number of answers to the correct questions are determined.

In addition, the means for rewarding the rewarded person, characterized in that it comprises one of means for paying the reward to the account of the rewarded, means for sending a coupon mail to the rewarded.

In addition, the telephone survey system further includes a server of a telephone company, the server of the telephone company, means for receiving a list of reward subjects and the full reward from the application server; Means for retrieving the personal information of the provided list of rewarded persons from the member DB of the telecommunications company and deducting from each user's telephone charges by the amount of the reward which is to be paid; And a control unit.

According to the present invention, there is an effect that an efficient telephone survey activity can be made by paying a predetermined reward after the telephone survey so that the respondents answer faithfully without hanging up the telephone.

1 is an overall flowchart of a telephone questionnaire method according to the present invention, Figure 2 is a block diagram of a telephone questionnaire system according to the present invention, Figure 3 is a flow chart when the questionnaire client survey in the present invention, Figure 4 is In the present invention, an ARS is a flowchart illustrating a survey performed, and FIG. 5 is an example of a data field of a database.

The DB of the present invention includes a member DB, a questionnaire DB.

The DB where member information is recorded is called 'member DB'.

From the member DB, the first selection program extracted from the member DB as the 'first response box' and the 'first response box list' among the members who are suitable for the survey client's questionnaire (eg, selected according to gender, age, occupation, region, etc.) Write.

The final selection program randomly extracts the final response box from the initial response box list and creates a 'final response box list'.

When the calling program makes a call to the final response box and the survey is completed after the final response box is received, it is classified as a responder and stored in the responder list. Respondents who receive a call but do not complete the survey are excluded.

Among respondents, the respondent's degree of responsiveness is above the reference value and stored in the list of 'rewardees' as 'rewardees'. Those whose responsiveness is below the threshold are excluded from compensation.

As shown in FIG. 1, the telephone survey method of the present embodiment largely includes a questionnaire progress 101, a response faithfulness input 102, a reward payment 103, and a respondent information update 104.

As shown in FIG. 2, the telephone survey system according to the present embodiment is largely based on a user terminal 203 in which a questionnaire inputs a questionnaire content and a respondent's responsiveness, and an application server 201 for controlling and performing each step. It is configured to include. At this time, the questionnaire content of the client and the information of the respondents may be stored in a DB not shown in the application server, or may be stored in a separate DB 204.

In general, a telephone survey may provide a service by using a network resource owned by a network operator, or a third party may write an application program and host the service on a network provider's network.

The survey service is provided with an application server 201 to connect between the survey client and the respondents connected through the telephone, and stores the content of the survey and respondents information in a DB or a separate DB in the application server 201. And management.

Such a telephone survey may be conducted by extracting an arbitrary calling number from an unspecified number without registering a member, but this embodiment assumes that a third party recruits participating members and conducts a survey of the members. And explain the flow of services.

As shown in Figures 3 and 4, first, the member management program gives a unique identification number when registering the member, and various personal information such as age, gender, region, occupation, hobby, contact telephone number as a communication connection number Receives it and stores it in the member DB (301, 401). In this case, the member information stored in the member DB 204 may be used to select an appropriate target for each telephone survey content.

In addition, the questionnaire connects to the application server 201 through the user terminal 203 and logs in, and then inputs the survey contents to be conducted in the questionnaire DB 204 (302 and 402). The questionnaire of the present embodiment is described as an example of a depression diagnosis questionnaire as the questionnaire proceeds with the contents as shown in the questionnaire DB of FIG. 5.

At this time, the questionnaire additionally inputs the conditions of the survey participation subject, the survey participants, the survey period, etc. in addition to the contents of the survey when necessary, and the input contents are stored in the DB 204 together with the survey contents.

As shown in FIG. 5, in the first embodiment, a questionnaire client is in his 30s, a male living in Seoul, a female teenager, and a student who is a student.

This completes the preparation for the telephone survey.

The telephone survey is divided into two ways in which a survey client conducts a survey and a survey is conducted using ARS in an application server.

First, the case where the survey client conducts the survey will be described.

As shown in FIG. 3, when the questionnaire selects a desired content among questionnaires stored in the questionnaire DB 204 through the user terminal 203 (303), the telephone survey service is initially operated on the application server 201. As a screening program, the initial response box for the questionnaire is selected by the member DB 204 (304) according to the conditions entered by the questionnaire, and the initial response box is created.

Thereafter, the telephone survey service extracts an arbitrary number of telephone numbers of the initial response box as a final selection program (305) and creates a final response box list. The telephone call program sequentially transmits through the communication device to the telephone number described in the final response box (306).

The telephone questionnaire service checks whether the final response box can be communicated through the connection detection program configured in the communication device (307), and when the voice signal of the final response box is connected, the final request to the user's terminal 203 of the questionnaire. The telephone 202 of the answer box is forwarded (308).

If communication is not possible as a result of confirming whether the final response box can be communicated, it is stored and updated that the question is not answered in the questionnaire response of the member DB (317).

This is a telephone survey.

At this time, when the first responder receives the call, the voice prompt system such as ARS can be notified that the reward is provided after the survey provided at the same time as the notification of the telephone survey by the notification program of the application server 201. A step may be further included (309).

When the survey is started between the survey client and the final response box, the survey client proceeds with the telephone call (310).

When the respondent's questionnaire response is completed (311), the recording program checks the responder's talk time (312) and compares the responder's responsiveness in the member DB (204) with the reference talk time, which is a preset reference value. (313). For example, if the baseline talk time is less than 1 minute, the response time is less than 30 seconds if the respondent is less than 30 seconds. 3, if less than 1 minute 30 seconds and less than 2 minutes, the answer is also given. In the member DB of FIG. 5, the response integrity of each member is 4, 1, 0, 2, 3, and 3, respectively.

In addition, the questionnaire may input additional information through the user terminal 203 to modify the responder's responsiveness stored in the member DB 204 (314).

After that, the check program checks whether the respondents respond to the questionnaire stored in each respondent's account and the responder's infidelity, selects the respondents who have a responsiveness higher than the reference value, classifies them as reward recipients, and generates a reward recipient list (315). In this case, the reference value of the responsiveness can be specified by the questionnaire, and if necessary, the average value of the responsiveness of all the respondents can be set as the reference value. In the first exemplary embodiment, as shown in FIG. 5, the reference value of the degree of responsiveness is 3, and the reward number 1, 5, and 6 correspond to the rewarded person.

Subsequently, a predetermined post-compensation is performed to each compensation subject based on the compensation subject list (316).

Such post-compensation method is performed by searching a target account on the list of targets for compensation, depositing a predetermined reward in the account through cyber money, or depositing cash immediately if there is a bank account information in the target account information. .

At this time, instead of depositing a reward to the account holder's account, the coupon code is sent to the email address listed in the reward account, and the reward recipient receives the coupon mail and logs in by accessing the linked site address. After entering the coupon code described in the coupon mail can be configured to receive a certain cyber money or free gifts.

Also, as another example, entering the bank account information in personal information may cause privacy issues, and receiving the coupon money by receiving the coupon mail by e-mail and receiving the cyber money by entering the coupon code is a cumbersome procedure. In this case, it is preferable to designate a telephone company as a reward provider and use the telephone number sent during the survey to identify the subject of the compensation from the server of the telephone company, and to pay a part of the month's telephone fee. The discount can be replaced by a reward for the survey response. In addition, such details may be displayed in an amount such as '-' on the telephone bill so that the compensation subject can be confirmed later.

Thereafter, the reward target is stored in the reward target account stored in the member DB and the information of the member DB is updated (317). In the case of the first embodiment, as shown in FIG. 5, whether the reward target of the member DB is indicated by Y is stored.

When the response reliability level is less than the reference value preset by the questionnaire through the user terminal 203, the check program stores that the reward program does not correspond to the rewarded person in the member DB and updates the information on the respondent account ( 317).

If the respondent hangs up the phone during the questionnaire or if the phone is disconnected due to a communication problem, the respondent does not answer the question and stores and updates it (317). In the case of the first embodiment, as shown in FIG. 5, the questionnaire response of the member DB is marked as Y only when the questionnaire is answered.

Next, a case of conducting a survey using the ARS in the application server will be described. The questionnaire of the second embodiment is also described as an example of the depression diagnosis questionnaire that the questionnaire proceeds with the contents as shown in the questionnaire DB of FIG. 5, and the same parts as the first embodiment are omitted.

As shown in FIG. 4, when the questionnaire selects a desired content among questionnaires stored in the questionnaire DB 204 through the user terminal 203 (403), the telephone survey service is initially operated in the application server 201. As a screening program, the initial response box for the questionnaire is screened 404 by the member DB 204 according to the condition entered by the questionnaire to create an initial response box.

After that, the telephone survey service extracts an arbitrary number of the telephone numbers of the initial response box as a final selection program (405) and creates a final response box list. The telephone call program sequentially transmits through the communication device to the telephone number described in the final response box (406).

After the telephone survey service checks whether the final response box can be communicated through the connection detection program configured in the communication device (407), and if communication with the final response box is possible, ARS in the application server and the telephone of the final response box ( 202 is connected.

If the communication is not possible as a result of confirming whether the final response box can be communicated, it is stored and updated that the question is not answered by the member DB.

This is a telephone survey.

In this case, when the first responder receives a call, the notification program of the application server 201 includes a step of notifying the telephone survey and the notification to be notified that there is a post-compensation after the completed survey provided in good faith. May be 408.

When the survey starts between the ARS and the final response box, the survey client conducts a survey about the survey selected from the survey DB (409).

Then, when the respondent's question and answer is completed (410), the recording program checks the respondent's call time (411) and compares the respondent's responsiveness in the member DB (204) by comparing it with the preset reference call time. (412).

Responsiveness can be used as indicator data after calculating the percentage of respondents' calculation of the number of times the respondent responds among all the questions asked by the survey client.

In addition, responsiveness may use a value calculated as a ratio to determine whether a respondent responds consistently when asking a modified question such as asking again by expressing the same content differently.

In addition, responsiveness may use a value that checks whether a respondent answers correctly when asking a question with a correct answer. The question with the right answer is 'Have you never made a lie?' Is a common sense answer, such as answering yes or answering no to the question, "Would you be angry if someone ignores me?"

The responsiveness is assessed based on the above indicator data. Responsiveness can be determined by applying only one of the indicators, and it can also be determined by applying several indicators simultaneously.

For example, if the response time is judged by applying the talk time as the indicator data of the response faithfulness, the response time is 0, 30 seconds or more when the respondent's talking time is less than 30 seconds when the standard call time is 1 minute. If less than 1 minute, responsiveness 2 is given. If less than 1 minute and less than 1 minute 30 seconds, responsiveness is given 3, and if less than 1 minute 30 seconds and less than 2 minutes, 4 is given. In addition, it is also possible to apply a number of indicator data at the same time, assign a score to each indicator data, sum it up, and use this value to determine the responsiveness. For example, if the response time is judged by applying the talk time as the indicator data of the response faithfulness, the response time is 0, 30 seconds or more when the respondent's talking time is less than 30 seconds when the standard call time is 1 minute. If less than 1 minute, responsiveness 2, more than 1 minute and less than 1 minute 30 seconds, less than 3 minutes, less than 2 minutes and more than 1 minute 30 seconds. It is also possible to reduce it.

In addition, the questionnaire may input additional information through the user terminal 203 to modify the response integrity of the respondent stored in the member DB 204 (413). As described above, the questionnaire may modify the response faithfulness by applying the result value calculated by the application server 201 without directly inputting additional information. In addition, the step 413 of modifying the degree of responsiveness may be added even after the step in which the member DB is updated after the step 412 in which the responsiveness is evaluated. The result value calculated by the application server 201 is a standard deviation of the respondent's response time after the survey of all respondents after the survey of the respondent's call time checked by the recording program, the time until the answer is given, and all the response boxes. It is also possible to use the calculated value. For example, in case of modifying the responsiveness using the standard deviation value as described above, after all the surveys are completed, the standard deviation (SD) of each respondent's responsiveness is calculated, and 2 standard In case of deviation or 3 standard deviation, it is possible to classify as unsatisfactory responder and modify the response faithfulness value to 0.

Thereafter, the check program checks whether the respondents respond to the questionnaire stored in each respondent's account and the responder's infidelity, selects the respondents who have a responsiveness higher than the reference value, classifies them as reward recipients, and generates a reward target list (414). In this case, the reference value of the responsiveness can be specified by the questionnaire, and if necessary, the average value of the responsiveness of all the respondents can be set as the reference value.

Subsequently, a predetermined post-compensation is performed to each compensation subject based on the compensation subject list (415).

Such post-compensation method is performed by searching a target account on the list of targets for compensation, depositing a predetermined reward in the account through cyber money, or depositing cash immediately if there is a bank account information in the target account information. .

At this time, instead of depositing a reward to the account holder's account, the coupon code is sent to the email address listed in the reward account, and the reward recipient receives the coupon mail and logs in by accessing the linked site address. After entering the coupon code described in the coupon mail can be configured to receive a certain cyber money or gift.

Also, as another example, entering the bank account information in personal information may cause privacy issues, and receiving the coupon money by receiving the coupon mail by e-mail and receiving the cyber money by entering the coupon code is a cumbersome procedure. In this case, it is preferable to designate a telephone company as a reward provider and use the telephone number sent during the survey to identify the subject of the compensation from the server of the telephone company, and to pay a part of the month's telephone fee. The discount can be replaced by a reward for the survey response. In addition, such details may be displayed in an amount such as '-' on the telephone bill so that the compensation subject can be confirmed later.

Thereafter, the reward target account stored in the member DB is stored in the reward target and the member DB information is updated (416).

When the response reliability level is less than the reference value preset by the questionnaire through the user terminal 203, the check program stores that the reward program does not correspond to the rewarded person in the member DB and updates the information on the respondent account ( 415).

If the respondent hangs up the phone during the questionnaire or if the phone is disconnected due to a communication problem, the respondent stores and updates the account.

This telephone survey method can be performed by the following system.

The telephone survey system is divided into a system in which a questionnaire conducts a survey and a system in which a survey is conducted using ARS in an application server.

First, the questionnaire describes the system for conducting the survey.

The telephone questionnaire system having a reward payment service of the present invention comprises: a means for calling a response example box by searching a response example box corresponding to the contents of the questionnaire in the member DB according to a request of the terminal of the questionnaire client; Means for connecting the received answer box and the questionnaire client's phone to each other; Means for retrieving and collecting various indicator data from member DB for responsiveness evaluation; Means for evaluating responsiveness according to the indicator data; Means for extracting reward subjects from all the respondents according to the evaluated responsiveness and generating a reward subject list; And means for rewarding a reward target stored in the reward target list. It includes an application server including a.

The member DB may be located in an application server and may be installed physically separated from the application server. Responder search means for searching the member DB to extract a customized response box corresponding to the questionnaire content entered by the questionnaire client may be further included.

The indicator data may apply the caller's talk time.

The means for evaluating the responsiveness may modify the previously evaluated responsiveness according to the information input by the respondent alone or in combination with the means for performing the evaluation based on the indicator data.

The means for paying a predetermined reward to the reward target stored in the list may be a means for paying a reward to the account of the reward or a means for sending a coupon mail to the reward target.

The telephone survey system further includes a server of a telephone company, the server of the telephone company, means for receiving a list of rewards and full rewards from the application server; Means for retrieving the user information of the provided list from the member DB of the telecommunication service provider and deducting from each user's telephone charges by the amount of the reward due; It may be configured to include.

Next, a description will be given of the system in which the survey is conducted using ARS in the application server.

The telephone questionnaire system having a reward payment service of the present invention comprises: a means for calling a response example box by searching a response example box corresponding to the contents of the questionnaire in the member DB according to a request of the terminal of the questionnaire client; Means for the application server to make a phone call with the answer box; Means for retrieving and collecting various indicator data from member DB for responsiveness evaluation; Means for evaluating responsiveness according to the indicator data; A means for generating a list by extracting a reward target among all the respondents according to the evaluated responsiveness; And means for rewarding a reward target stored in the list; It includes an application server including a.

The member DB may be located in an application server and may be installed physically separated from the application server. Responder search means for searching the member DB to extract a customized response box corresponding to the questionnaire content entered by the questionnaire client may be further included.

The indicator data may be applied to at least one or more of the caller's talk time, the percentage of answers to all the questions, the percentage of consistent answers to the modified questions asking the same content, the number of answers to the correct questions are determined.

Except for the above, the detailed description is omitted since the survey client is almost the same as the system for conducting the survey.

As described above, the present invention has been described with reference to specific embodiments, but is not necessarily limited thereto, and modifications and variations may be made without departing from the scope of the technical idea of the present invention.

1 is a complete flowchart of the telephone survey method according to the present invention.

2 is a block diagram of a telephone survey system according to the present invention.

Figure 3 is a flow chart when the questionnaire client survey in the present invention.

Figure 4 is a flow chart when the ARS survey in the present invention.

5 is an example of a data field of a database.

Explanation of symbols on the main parts of the drawings

201; Application server 202; Responder phone

203; User terminal 204; Member DB

Claims (19)

The application server calling the answer yes box; Forwarding the call associated with the response box to the survey client; Evaluating the respondent's responsiveness after the call between the questionnaire client and the responder ends; Storing the result of evaluating the respondent's responsiveness in the respondent's account; And Comparing the response result of each respondent stored in the responder account with a reference value set by the application server and performing post-compensation to respondents whose result is equal to or greater than the reference value; Telephone survey method with a reward payment service configured to include. The application server calling the answer yes box; The application server making a phone call with the answer box; Evaluating the responsiveness of the respondent after the call between the application server and the responder is terminated; Storing the result of evaluating the respondent's responsiveness in the respondent's account; And Comparing the response result of each respondent stored in the responder account with a reference value set by the application server and performing post-compensation to respondents whose result is equal to or greater than the reference value; Telephone survey method with a reward payment service configured to include. The method according to claim 1 or 2, Before the application server makes a call, Inputting personal information of response boxes into a database; Inputting one or more questionnaire contents to a member DB through an input device of a survey client's terminal or server; And If the questionnaire client selects the questionnaire contents stored in the member DB, the application server extracting communication connection numbers of a plurality of response example boxes from the member DB; Telephone survey method with a reward payment service, characterized in that it further comprises. The method of claim 3, The dialing step, And searching for the member DB to extract a customized response box corresponding to the questionnaire input by the questionnaire, and then make a call. The method according to claim 1 or 2, And before the questionnaire about the response box, further comprising the step of notifying the telephone questionnaire with the post-compensation. The method according to claim 1 or 2, Evaluating the responsiveness Retrieving indicator data for evaluating the responsiveness of the respondents after the call between the questionnaire client and the respondents is terminated; and A telephone survey method with a reward payment service, comprising the step of evaluating the responsiveness according to the retrieved index data. The method according to claim 1 or 2, After evaluating the responsiveness, And applying at least one or more of information input by a questionnaire or a result value calculated by the application server to modify the degree of responsiveness. The method of claim 6, The index data for evaluating the reliability of the response is a telephone survey method with a reward payment service, characterized in that the call time of the respondent. The method of claim 6, The indicator data is at least one of the call time of respondents, the rate of answers among all the questions, the rate of consistent answers to the same questions asking the same content, the number of answers to the correct questions, etc. Have a phone survey method. The method according to claim 1 or 2, Performing the post-compensation Generating a reward subject list for respondents whose response value is equal to or greater than the reference value by comparing the response result of each respondent stored in the responder account with the reference value set by the application server; And Paying a certain reward to the respondents stored in the reward target list; Telephone survey method with a reward payment service comprising a. The method according to claim 1 or 2, The post-compensation performing step includes searching for a respondent account stored in the reward target list, and paying a reward to the respondent's account or sending a coupon mail to the respondent. Way. The method according to claim 1 or 2, The post-compensation step is, Transmitting the reward subject list to a server of a telephone company; Paying the rewards of all the rewarded persons included in the rewarded target list to a telephone company; And Retrieving personal information included in the reward target list from a member DB of a telecommunications company and deducting from each respondent's phone charges by the amount of the rewards expected to be paid; Telephone survey method with a reward payment service comprising a. Means for retrieving a response box corresponding to the questionnaire from the member DB according to the request of the terminal of the survey client and calling the response box; Means for connecting the received answer box and the questionnaire client's phone to each other; Means for retrieving and collecting various indicator data from member DB for responsiveness evaluation; Means for evaluating a respondent's responsiveness according to the indicator data; Means for extracting reward subjects from all the respondents according to the evaluated responsiveness and generating a reward subject list; And Means for rewarding a rewardee stored in the rewardee list; Telephone survey system with a reward payment service configured to include an application server including a. Means for retrieving a response box corresponding to the questionnaire from the member DB according to the request of the terminal of the survey client and calling the response box; Means for the application server to make a phone call with the answer box; Means for retrieving and collecting various indicator data from member DB for responsiveness evaluation; Means for evaluating a respondent's responsiveness according to the indicator data; Means for extracting reward subjects from all the respondents according to the evaluated responsiveness and generating a reward subject list; And Means for rewarding a rewardee stored in the rewardee list; Telephone survey system with a reward payment service configured to include an application server including a. The method according to claim 13 or 14, And a responder search means for searching for the member DB and extracting a customized response box corresponding to the questionnaire input by the survey client. The method of claim 13, The index data is a telephone survey system having a reward payment service, characterized in that the respondents talk time. The method of claim 14, The indicator data is at least one of the call time of respondents, the rate of answers among all the questions, the rate of consistent answers to the same questions asking the same content, the number of answers to the correct questions, etc. Having a telephone survey system. The method according to any one of claims 13, 14, 16 or 17, Means for rewarding the rewarded person, Means for providing a reward to the account of the rewarded person; Means for sending a coupon mail to the reward subject; A telephone survey system with a reward payment service, characterized in that it comprises one of. The method according to any one of claims 13, 14, 16 or 17, The telephone survey system further includes a server of a telephone company, The server of the telephone company, Means for receiving a reward target list and a full reward from the application server; Means for retrieving the personal information of the provided list of rewarded persons from the member DB of the telecommunication service provider and deducting from each user's telephone charges by the amount of the reward due; Telephone survey system with a reward payment service, characterized in that comprises a.

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