KR20100026513A - Business process management and management method thereof using multi-touch user interfaces - Google Patents

Abstract

PURPOSE: A business process management system and a management method using a multi-contact recognition apparatus are provided to conveniently perform a work storing a job process stored in a digital equipment by defining the job process through multi-touch. CONSTITUTION: A business process management server(20) stores an analysis to various electronic equipments through Bluetooth technology and performs multi-touch recognition of all UI(User Interface). A station(10) comprises the moving wheel, the printer, a scanner and finger print recognition sensor. The finger print recognition sensor comprises a function of recording the contributor of the process improvement. User computers are connected through wired/wireless network(30).

Description

Business process management system using multi-contact recognition device and its management method {Business Process Management And Management Method Thereof Using multi-touch user interfaces}

The present invention relates to a business process management system and its management method.

More specifically, the present invention provides a business process management system, a management status board system using a multi-point recognition device, and a management method for modeling, improving, distributing, and verifying a business process by a central computer and server connected through a wired or wireless data communication network. Process management capabilities,

A process execution module that supports these processes in accessing, executing, and managing the external, wired or wireless environment, that is, a web environment from a user computer through the HTTP protocol,

In the multi-dimensional analysis technique in accordance with the execution of these processes, a performance analysis database for business processing, a status board system capable of multi-dimensional analysis,

All the user interface (UI) of this process management and management analysis is about business process management system and method which is made by hardware device designed to move by integrating multi-point recognition, Bluetooth, fingerprint recognition, printer and scanner. will be.

Conventional PC-based business process management system (Business Process Management System) is a long-term training in defining the business process, executing the defined process, and analyzing the business performance using complex software installation procedures and mouse and keyboard It was not easy to operate because it was so complex that only experts could operate it.

In other words, not only was the system easily accessible to the main user, but the management staff had to operate the system only for the experts. In addition, a separate screen connection was provided to view the management board during the meeting to analyze the management performance. There was also a limitation that could not immediately show future forecasts at the conference site.

Such a conventional software-based business process management system includes a process modeling tool that defines a business process in the form of a GUI, a process engine that executes a designed process definition file, a process monitoring tool that displays the progress of the process execution, and the process execution. It consists of a software system that includes a process analyzer and a management board system to measure and analyze various organizational and business performances according to the system, which requires a lot of learning time to define and manage business processes. There were limitations in the presentation, transformation, printing, storage, and distribution of process analysis results such as simulation.

Meanwhile, Korean Patent Publication No. 10-2005-0078753 regarding a system and method for searching and managing a work process and a work process map is provided for each position, each department and company. Regarding the overall work process and the process map, a schematic diagram of the work process of each position, each department, and the company as a flow chart is disclosed. The process system is merely a schematic representation of the work process as the flow of progress.

The present invention has been made in view of the above problems and the like.

An object of the present invention is to define a work process through a multi-contact recognition device, so-called multi-touch, and to quickly and conveniently perform a task of storing and printing the same on a digital device.

Another object of the present invention is to perform a process execution task efficiently using digital equipment, and to effectively perform task analysis and correction.

Still another object of the present invention is to provide a management status board and a work management device using a work process management system using the multi-contact recognition device.

According to a preferred embodiment of the present invention for achieving the above object, the business process management system and the management status plate using a multi-point recognition device is connected to one or more user computers and servers, one or more business computers connected via a wired or wireless data communication network In the business process management system and management status plate using a multi-contact recognition device including a server, in using the multi-contact recognition device in defining a business process through the wired and wireless communication network between the user computer and the server and a specific business computer and server Perform modeling, save or print the modeled process on digital equipment, and even correct the instruction using the attached scanner when executing the process.Analyze, save, and output the data according to the process on the management status board. It comprises a device for transmitting.

The present invention also provides a method for implementing a business process management system and a management status board using a multi-contact recognition device, the method comprising: defining a business process through a multi-contact recognition device and recording data of a user through fingerprint recognition; Executing the defined process to a user computer and a server through the wired / wireless communication network; This was accomplished by charting the process data on a management board and analyzing, adding or predicting them using a multi-point recognition device to save or print the results.

According to the business process management system, the management status plate and the management method using the multi-contact recognition device according to the present invention, the working person can easily access the business process compared to the conventional software-based business process management system, the management Through the status board, it is possible to apply various functions such as analysis, prediction and correction of management status.

In addition, the fingerprint processing method allows the processing of the business processor and the creator of the process, eliminating the authentication process through the input of a separate account and password, thereby enabling efficient business processing and recording and managing the performance of the actual contributors.

Hereinafter, a business process management system using a multi-touch according to the present invention will be described in detail with reference to the accompanying drawings.

Work process management system using a multi-touch according to the present invention is made in conjunction with the work process management software program.

1 is a schematic block diagram of a business process management system and a management status board using a multi-contact recognition device (multi-touch) according to the present invention, wherein at least one user computer 31 connected by wire or wireless via a wired or wireless data communication network 30. ..32) and a business process management station (10) and a business process management server (20) that define and execute management of business processes, and analyze and store, output, and transmit the data according to the execution in a chart on the management board. It is made to include.

The work process management station 10 of the present invention of FIG. 2A includes an LCD panel 11 which is a display screen for showing process modeling tools and management status information of the upper portion; An infrared recognition device 16 for multi-contact recognition (multi-touch) on the display screen; A wireless communication recognition device 12 attached to a lower portion of the display screen for inputting / outputting a file into a wireless communication device; A fingerprint recognition device 17 for recording a person in charge at process definition; A scanner (13) attached to a central left portion for inputting and outputting necessary data into documents; And a printer 18 attached to the central right side; A server computer 14 including a business process management program at the bottom; It comprises a support 19 for connecting the top and the bottom and each moving wheel 15 attached to move this device.

2B is a business process management server 20 of the present invention includes a program storage unit 21 for processing process modeling and execution; It is configured to include a data storage unit 22 for processing a variety of data generated during the process modeling and execution.

The program storage unit 21 authenticates a user with a process modeling program storage unit 21a in which a program for performing a function of an overall business process modeling function is stored, and a process execution engine program storage unit 21b in charge of process execution. And a process monitoring program storage unit 21d for providing a process monitoring and a process analysis program storage unit 21e for the process analysis function, addition, and future prediction simulation. The storage unit 22 includes a user information storage unit 22a that stores a user's department, position, job, address, gender, and other information, and a process model storage unit 22b and a process that stores process definition model and rule information. The process execution information storage unit 22c and the process room for storing the execution information on the execution. It is characterized by integrating the cumulative management information storage unit 22d for storing the multi-dimensional analysis information of the organizational, process, and customer aspects according to the row.

In addition, the program storage unit 21 analyzes the user recognition information of the multi-contacts transmitted from the multi-contact recognition device (multi-touch) to enlarge / reduce, move, and rotate objects (objects) such as activities and graphs on the screen. And a multi-contact recognition device (multi-touch) program storage unit 21f capable of recognizing an operation such as the above. Also, the program storage unit 21 includes a wireless communication device interworking program storage unit 21g which performs a function such as interworking with data transmitted from a wireless communication device recognition device and data transmission. In addition, the program storage unit 21 includes a fingerprint recognition and authentication record program storage unit 21h for analyzing the user identification information transmitted from the fingerprint recognition device to manage the system login and process modification history. The business process management station 10, the program storage unit 21, and the data storage unit 22 may be included in a computer in the business process management station as in the present, to simplify the overall system configuration or to separate and configure a separate server system. You may.

FIG. 2C shows an internal block diagram of the station 10 of FIG. 2A. The station 10 analyzes the multi-contact recognition device 211 for the multi-contact recognition process, the multi-contact recognition I / F module 212 for communication with this, and the recognized multi-contact information to analyze the overall process management. Multi-point recognition device program storage unit 213 for performing a function to control the function, the fingerprint recognition sensor 221 for fingerprint recognition and the fingerprint recognition I / F module 222 for communication therewith, the transferred fingerprint recognition information Fingerprint recognition and authentication record program storage unit 223 for performing system authentication and log processing by inquiring to identify the type of wireless communication device and the wireless communication device interworking program storage unit 233 in charge of data processing, and the And a display screen 241 for displaying a processing screen for displaying a process with the devices and a display controller 242 for communicating with the display screen.

3A, 4A and 5A show the process definition management, process execution management, process analysis and management status screens implemented in the business process management station 10 according to the present invention.

According to FIG. 3A, a user may log in first, and then may select process definition management, process execution management, process analysis, and management status menu. After selecting the process definition management, you can select the menu to print the multi-contact modeled contents for the process definition to the printer or save them to the wireless communication device in the process map view.

According to FIG. 3B, when the user connects the user's finger to the fingerprint recognition device to log in, this recognition information is analyzed by the fingerprint recognition and authentication recording program storage 21h of FIG. 2B to record the user's work with authentication. Will leave.

According to FIG. 3C, in defining a process, even if a user wants to edit a parent process and a child process through a connection with previously created process definitions or simply inquires, use both fingers of both ends of an activity that calls the child of the parent. After selecting a contact and dragging it to the outer area, the inner child process area can be drilled down and displayed within the activity area of the parent process and edited. 3D can use the functions of process modeling (see FIG. 3E), bounding (see FIG. 3F), connecting (see FIG. 3G), activity insertion (see FIG. 3H) and assigning a contact (see FIG. 3I), respectively. The process definition process using a will be described below.

3D is a process modeling explanatory diagram showing an organization chart browser area, a process diagram display area, and an activity type selection area that can be managed by a user on a display screen.

According to FIG. 3E, the user can select an activity type constituting each step of the business process in the activity type selection area and drag the finger on the display screen to the process diagram display area, in which case the speed of finger movement is increased. Therefore, it moves to the diagram display area by inertia. This feature is called dragging.

According to FIG. 3F, since the activity type cannot be moved outside within the process diagram area, the user can select the activity type that constitutes each step of the business process in the activity type selection area and touch the wall of the process diagram display area during movement. In this case, it is bounced off by inertia according to the speed of finger movement and stopped again in the process diagram area. This function is called bounding.

According to FIG. 3G, when a finger is placed near an activity display area that is already added in the process diagram display area, the displayed candidate transition icon is displayed. When the user selects and drags the candidate transition icon, the transition is automatically displayed. This is called connecting.

According to FIG. 3H, when an activity is added to the process diagram display area, when an activity type is selected with a finger in the activity type selection area and the selected activity is moved to the process diagram display area, it is sucked by manpower near the candidate area. This operation is called activity insertion, and the activity at that location is called an added activity. Through this function, each work activity step is completed, and rule definition for work process flow such as location shift or condition branching between each activity step is performed through the multi-contact recognition device interface.

According to FIG. 3i, after configuring a process of the process diagram display area, a business step to play a corresponding role with a finger is displayed on the organization chart browser area arranged at the upper left of the display screen by a multi-contact recognition method. By dragging and dropping on the activity, the role of the corresponding step is designated. In this case, the role assignee is indicated in the form of a role mapping.

According to FIG. 3J, when printing using a printer while defining a process, the process can be printed on a paper by pressing a print button of a printer attached to a station.

According to FIG. 3K, the user registers the process thus defined in the process model storage 22b of FIG. 2B. These registered processes can be viewed and modified again by other users or by the initial creator. In addition, the defined process can be stored in the wireless communication device using the wireless function using the swipe function.

According to FIG. 4A, when a user selects process execution management after logging in, the user may select one of a menu item for starting a process or searching for a process execution. If you choose to initiate a process, you can either fill in the contents of the startup task form or scan the document through the attached scanner (see Figure 4b). You can do things like download down (see Figure 3c), print attached printers (see Figure 3j), save progress documents and monitor status wireless communication devices (see Figure 3k).

According to FIG. 4B, when a user inserts a paper to be scanned into a scanner attached to a main body to attach a printed document required for a business request and presses a scanning button, the corresponding content is displayed on the display screen, and the finger moves to the attachment area to attach it. Can be.

According to FIG. 4C, when the user inserts a paper to be scanned into a scanner attached to the main body to attach a printed document required for a business request and presses a scanning button, the corresponding content is displayed on the display screen. Can be.

According to FIG. 4C, when a device supporting a wireless communication including the corresponding data is placed on a wireless communication recognition device attached to a lower portion of the display screen to attach an attachment required for a business request, a thumbnail of the file stored in the wireless communication device ( Some of the contents and outlines are displayed on the display screen area centering on the corresponding wireless communication equipment, and one of the thumbnails can be enlarged and confirmed by using both fingers to attach the file.

According to FIG. 4D, when a process required for process execution management is searched, forms and contents of a corresponding task are displayed on the display screen. In this case, a multi-point recognition device may be used to mark the area with a finger. have.

According to FIG. 5A, when the user selects the process analysis and the management status after logging in, the process may be analyzed (see FIG. 5F) or the management status view (see FIG. 5B) may be performed. Cube dicing and slicing using the multi-contact recognition device can also be performed when necessary for process analysis or management status view (see FIG. 5F). (See FIG. 5E) Or, by simulating this (see FIGS. 5C and 5D), while viewing the results, it may be printed using an attached printer or stored as a wireless communication device if necessary (see FIGS. 3J and 3K).

5B shows graph information such as a bar chart, a line chart, a pie chart, a gauge chart, and the like in the management status board area as the management status board.

According to FIG. 5C, various bar charts displayed in the management board area can be moved by selecting an end of the data itself, and the moved data interacts with other data to interact with current data and target data (or predict the future). The status indication of the compared data is made immediately.

In the case of the bar chart of FIG. 5C, the selected area may be moved and displayed as much as the display.

FIG. 5D illustrates a case in which the bar chart of FIG. 5C is displayed as a pie chart. In this case, the selection area may be moved by the finger as much as the display.

According to FIG. 5E, when a pen tool, a marker tool, etc. displayed on the screen are selected and displayed as a picture on the dashboard area by the multi-contact recognition device, the corresponding contents are added.

On the other hand, according to Figure 5f, when the user drags the 'cube' displayed on the display screen up, down, left, and right for the process analysis, the cube is rotated in a three-dimensional shape to intuitively display the user's point of view to analyze, the process And analysis charts.

The present invention is to upgrade the software-based business management process management program currently used by companies, etc. to a realistic process management station using a multi-touch interface, which relies on the existing mouse and keyboard at the level managed through a PC screen. Defining, executing, and managing business processes through multi-touch technology with high accessibility and ease of use and mobile-designed hardware embedded in hardware, and immediately analyzing the data according to process execution in charts It is possible in the information and communication industry using computer by dramatically increasing the utilization of information system at the level of managers who are inexperienced in utilizing PCs or field workers in the field because it enables work such as storage, output, and transmission.It will yonghan inventors.

1 is a conceptual diagram of a process management system using a multi-contact recognition apparatus according to the present invention.

2A is an enlarged perspective view of a portion of a work process management station of the present invention.

2B is a conceptual diagram of a process management system using a multi-contact recognition apparatus of the present invention.

Figure 2c is a block diagram of a business process management system or management information board system according to the present invention.

3A is a schematic flowchart of a process definition management step according to the present invention.

3B is an explanatory diagram showing a login screen through fingerprint recognition according to the present invention.

3C is an explanatory diagram of a process drill down method according to the present invention.

3D is an explanatory diagram of process modeling according to the present invention.

3E is an explanatory diagram of process modeling showing a dragging process according to the present invention.

3F is an explanatory diagram of process modeling showing a bounding process according to the present invention.

3G is an explanatory diagram of process modeling showing a connecting process according to the present invention.

3H is a modeling explanatory diagram of a process illustrating an activity insertion process in accordance with the present invention.

3I is an explanatory diagram of process modeling showing a person assignment process according to the present invention.

3J is an explanatory diagram showing a result printing process of the process according to the present invention.

3K is an explanatory diagram showing a process of storing a result in a wireless communication device according to the present invention.

4A is a schematic flowchart of a process execution management step according to the present invention.

4B is an explanatory diagram showing a scanning and attaching process according to the present invention.

4C is an explanatory diagram showing a file loading and attaching process in a wireless communication device according to the present invention.

Figure 4d is an explanatory view showing the additive process according to the present invention.

5A is a schematic flowchart of a process analysis step in accordance with the present invention.

5B is an explanatory diagram showing a chart of a management status board according to the present invention in a graph.

Figure 5c is an explanatory diagram showing a chart of the management board according to the present invention in a graph.

5D is an explanatory diagram showing a chart of a management board according to the present invention in a graph.

5E is an explanatory diagram showing an additive process according to the present invention.

5F is an explanatory diagram showing an analysis process according to the present invention.

Claims (6)

Process management function that models, improves, distributes, and verifies business processes by computers and servers in the main body connected through wired / wireless data communication network.These processes are connected to the web environment through the HTTP protocol from a wired or wireless environment, that is, a user's computer. In the process execution module that supports this in execution and management, the multi-dimensional analysis technique according to the process execution, the performance analysis database for business processing and the management status board system capable of multi-dimensional analysis, the business process management and management status analysis are all The user interface (UI) is made through multi-contact recognition, and the business process management server 20 stores the analysis results in a 'sweeping' manner in various electronic devices using Bluetooth technology, and the office beach and the conference room when the process is used. move To facilitate this, a moving wheel is attached to the bottom, a printer and scanner are attached for printing and scanning immediately, and a fingerprint sensor that records who is the real contributor to process improvement and includes the function of authentication One or more user computers (31 ... 32) using a multi-contact recognition device and a work process management system are connected to the wired or wireless data communication network 30 by wire or wirelessly. Characteristic business process management system or management information board system. The business process management system or management information board of claim 1, wherein the business process management server (20) comprises a program storage unit (21) and a data storage unit (22). The station of claim 1, wherein the station (10) comprises: a multi-touch LCD panel (11); A wireless communication recognition device 12; Scanner 13; A computer 14 including a business process management program; Moving wheel 15; Multi-contact recognition infrared sensor 16; A fingerprint recognition device 17; A printer 18; Business process management system or management information board system, characterized in that it comprises a support (19). 3. The method of claim 2, wherein the program storage unit (21) comprises: a process modeling program storage unit (21a); A process execution engine program storage unit 21b; A login management program storage unit 21c; A process monitoring program storage unit 21d; A program analysis program storage unit 21e; A multi-contact recognition device program storage unit 21f; A wireless communication device interworking program storage unit 21g; A fingerprint recognition and authentication record program storage unit 21h; A program storage unit 21, a user information storage unit 22a, and a process model storage unit 22b; A process execution information storage unit 22c; Cumulative management information storage section 22d; Business process management system or management information board, characterized in that it comprises a data storage unit 22, such as. Defining a business process through a multi-contact recognition device and recording data of the user through fingerprint recognition; Executing the defined process through a user computer through the wired / wireless communication network; Displaying the executed process data in a chart on a management status board and analyzing or adding or giving a predictive value using a multi-contact recognition device to store or print the result; Hardware-based business process management method, characterized in that consisting of. The method according to claim 5, wherein the information on the execution time information collected after the printing or the analysis data from various viewpoints for each process are expanded and reduced to the management status board through the multi-contact recognition device, and the multi-contact point is displayed on the management status information. It also includes a conference technique that can make the result of the management meeting in the form of an image while giving various future forecasts through the addition and a method of storing it directly on a digital device via Bluetooth or immediately printing the output to a printer attached to the main body. How to manage business processes.

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