KR20100021149A - Telephone relay system equipped with auto calling function - Google Patents

Abstract

The present invention relates to a telephone relay system using voice recognition technology, and more particularly, includes a repeater connected to a landline telephone (home telephone) or a wireless telephone (mobile phone) and an Internet PC and a controller mounted on the PC. The repeater to which the phone is connected is equipped with a Bluetooth (Near Field Communication) function, and if the caller's name is called to a handset telephone or a Bluetooth-enabled microphone connected to the repeater, the voice recognition autodial function allows the other party to call without having to press the phone number. If you need to make a phone call to a business, government office, or hospital in your local area, you can call a keyword that we know in your daily life. Business name, address, phone number, and map of a business located near the place It provides detailed information of, and automatically supports the telephone connection with the desired company.If the other party is using the system or makes an internet call when making a call, the internet phone is first connected to reduce the call charges. When telephone is impossible, the present invention relates to a telephone relay system having an auto-calling function for supporting a call connection to a wired or wireless communication network.

The telephone relay system with an auto-calling function of the present invention includes a telephone line interface connected to a wireless communication network or a PSTN network, an Internet interface connected to a PC, and a wired or wireless telephone connected by wire or wirelessly. A repeater including a telephone interface connected to the telephone line interface or the internet interface, and an auto call unit for calling an input telephone number; A voice recognition unit for recognizing a voice of the telephone input through the internet interface of the repeater, a memory storing a telephone number list, and a reading unit for reading a conversion number for the counterpart recognized by the voice recognition unit from the memory And, if the Internet phone support unit and the Internet phone support unit for supporting the Internet phone, the phone number read out and the phone number input from the phone is a number that can pass through the Internet phone, and if possible call through the Internet phone, if not possible It includes a control unit for transmitting a phone number to the auto call unit of the repeater, the controller mounted on the PC; comprises.

Description

TELEPHONE RELAY SYSTEM EQUIPPED WITH AUTO CALLING FUNCTION}

The present invention relates to a telephone relay system using voice recognition technology, and more particularly, includes a repeater connected to a landline telephone (home telephone) or a wireless telephone (mobile phone) and an Internet PC and a controller mounted on the PC. The repeater to which the phone is connected is equipped with a Bluetooth (Near Field Communication) function, and if the caller's name is called to a handset telephone or a Bluetooth-enabled microphone connected to the repeater, the voice recognition autodial function allows the other party to call without having to press the phone number. Is automatically called,

If you need a telephone connection to a business, government office, or hospital in your area, call a keyword we know in our daily lives by voice and use the PC monitor connected to the repeater to call the local area. Provides detailed information such as the business name, address, phone number, maps, etc. of the business you are located in, and automatically connects you with the business you want,

When calling, if the other party is using this system or internet call is available, it is possible to save the call charge by connecting the internet first. If the other party cannot make an internet call, auto calling supports the call connection to the wired or wireless communication network. A telephone relay system having a function is provided.

Since telephone calls through the Internet are free or inexpensive, there are various technologies for telephones (including repeaters) that can make Internet calls through the Internet as well as general telephone calls through the PSTN network (public telephone network) or wireless communication network. Is being developed.

As a device that enables telephone calls through the Internet as well as public telephone networks (PSTN networks), published Patent Application No. 2005-72986 "Relay apparatus that enables the transmission and reception of telephone calls using the Internet telephone and telephone network", registered utility model No. 406522 Many have been disclosed, such as "wireless / wireless combined telephones with Internet phone functions."

In order to be able to make a telephone call through the Internet network, both the sender and the receiver must be connected to the Internet network and have a device that supports the Internet call, and this equipment has its own ID (Internet address). Must be registered at The sender must know the receiver's equipment ID.

Therefore, the caller must make a memorization of the equipment ID of a large number of spare recipients or store the equipment ID in memory to save the call. This is cumbersome, and it is possible for a person (ie, a spare recipient) to make an internet call. If you do not know this, you can make a phone call only through public telephone network or wireless communication, which may incur unnecessary call charges.

In this way, the device that enables the telephone call through the public telephone network (PSTN network) and the Internet network automatically determines whether the called party can make an Internet telephone call when the caller attempts to make a telephone call (whether the caller knows the ID of the called party's equipment). If possible, it is necessary to reduce the cost of the call by making a telephone call through the Internet. By the way, the conventional equipment including the published patent and registered utility model is not equipped with such a function.

And when we call the other party, if we memorize the other party's phone number, press the phone number to connect the phone, and if the other party's phone number is stored in the phone, press the corresponding button after confirming the call. Doing By the way, the number of the phone numbers we usually memorize is small, and it is very cumbersome to check the phone numbers stored in the phone and then press the corresponding button to connect the phone.

Normally we don't memorize the phone number of the other party, but we know their name well. Therefore, if you call the name of the other party, it may be convenient to automatically call the other party.

In addition, detailed information including phone numbers of businesses, government offices, hospitals, restaurants, etc. in nearby areas, which are necessary for daily life, is also provided automatically when a voice call is made to a keyword related to the business. Connecting them will make your daily life more convenient.

The present invention has been made to solve the above-mentioned problems and provide convenience, and although the caller may not be able to make an Internet telephone call on the receiver side, the caller may preferentially try to make a call on the caller, even if he does not know the ID for the Internet call on the receiver side. It is an object of the present invention to provide a telephone relay system with an auto-calling function that reduces call costs by automatically connecting through an internet network if the receiver can make an internet phone call and, if not possible, through a general telephone network.

In addition, the user (sender) does not need to directly press the phone number of the other party to make a call. When the user speaks a word representing the other party on the phone, the user automatically calls an Internet phone or a regular phone (wireless phone using a PSTN network or wireless communication using a wireless communication network). It is an object of the present invention to provide a telephone relay system with an auto-calling function for the convenience of users by making a telephone call.

In addition, in connection with a portal server provided on the Internet having various life information and detailed information of the store, if a user speaks a word about a store to be known on the phone, detailed information about the corresponding store is immediately displayed. When a user selects and speaks a specific store among the provided stores, the user is automatically connected to the selected store to provide the user's convenience, and at the same time, the stores provided with detailed information have the effect of advertising and promoting their stores. An object of the present invention is to provide a telephone relay system with an auto-calling function.

Telephone relay system with an auto-calling function of the present invention for achieving the above object is

A telephone line interface connected to a wireless communication network or a PSTN network;

An internet interface connected to a PC and connected to an internet network,

A telephone interface to which a wired or wireless telephone is connected in a wired or wireless manner, and a telephone interface connected to the telephone line interface or the internet interface;

A repeater including an auto call part to call an input telephone number;

A voice recognizer for recognizing a voice of the telephone input through an internet interface of the repeater;

A memory that stores a list of phone numbers,

A reading unit which reads a change number for the counterpart recognized by the voice recognizer from the memory;

An internet phone support unit that supports internet phone calls,

The telephone number read out by the reader and the telephone number input from the telephone is to check whether the Internet phone can pass through the telephone call if possible, if possible, and if it is impossible to transmit the telephone number to the auto call part of the repeater It comprises a controller, and is mounted to the PC; controller.

And a portal server provided on the Internet and connected with the controller and providing detailed information about various stores in the country.

When the controller receives a voice regarding a specific type of store through the phone, the controller sends a text message to the portal server, and the portal server receives the detailed information about the corresponding stores located in the vicinity of the controller. Provided to the controller and displayed on the monitor of the PC,

If a voice for selecting a specific store among the stores displayed on the monitor is input through the phone, the controller of the controller extracts the telephone number of the selected store and then calls the Internet telephone support unit or calls the auto call unit of the repeater. Characterized in that the transmission and calling,

The repeater is connected to a speaker and a microphone, and connected to the phone interface and the Internet interface is characterized in that the Bluetooth support unit for supporting a Bluetooth function with the wireless phone and PC,

The repeater further includes a calling party number detection unit for detecting a calling party number from a ring signal received through the telephone line interface or the Internet telephone unit,

The controller is a packet generation unit for converting the voice data input from the repeater into an Internet protocol data packet and transmitting to the Internet telephone support unit;

The packet conversion unit for converting the Internet protocol data packet inputted from the Internet phone support unit into voice data and transmitting to the repeater,

The control unit reads the calling party number detected by the calling party number detection unit and the personal information associated with the detected calling party number from the memory to display on the monitor of the PC,

The ID stored in the Internet phone support unit for the Internet phone and registered in the Internet phone server on the Internet may include a phone number of a phone connected to the repeater.

According to the present invention having the configuration as described above, when the user presses a button or enters a telephone number in words, the Internet telephone call is first attempted, and when the internet telephone is not available, the general telephone call is attempted, thereby reducing the call charge.

When the user does not need to dial the phone number and speaks a word representing the other party on the phone, the user is automatically called to the other party to enhance the user's convenience,

It is linked to a portal server on the Internet, so when a user speaks a word about a store to the phone, the user is provided with information about the corresponding store, and selects a specific store from the stores and puts the store on the phone. Speaking the company's name is automatically connected to the corresponding store to enhance the user's convenience, the stores can get the effect of advertising to promote their stores.

Hereinafter, with reference to the drawings will be described the present invention in more detail.

Figure 1 is a schematic configuration diagram of a telephone relay system with an auto-calling function according to the present invention, Figure 2 is a more detailed configuration diagram of FIG.

As shown in FIG. 1, the system of the present invention is connected to a repeater 100 connected to a wireless communication network or a PSTN network, and a wireless telephone 10 or a wired telephone 10 is connected wirelessly or by wire. And a controller 200 connected to the Internet network and mounted on the PC 20, and the portal server 300 connected to the controller 200 is provided on the Internet network.

The repeater 100 connects the user's telephone 10 and the other party's telephone 10 through a wireless communication network or a wired communication network (public telephone network or PSTN network) or the Internet network, thereby relaying a telephone call. The data input from the telephone 10 of the user connected to the repeater 100 and the ring signal of the other party through a wireless communication network or a wired communication network are transmitted to the controller 200 mounted in the PC 20.

The controller 200 is mounted on the PC 20 and connected to the repeater 100 so that the repeater 100 is connected to the Internet network, and the phone 10 connected to the repeater 100 attempts to make an outgoing call. Control whether to connect by telephone or by a regular telephone (telephone using a wireless or wired network),

Processes the data input from the telephone 10 connected to the repeater 100 and provides detailed information of various stores transmitted by the portal server 300 through the monitor of the PC 20, and the user selects the provided store. Make a call to the store.

The repeater 100 includes a telephone line interface 110, an internet interface 130, a telephone interface 120, an auto call unit 140, a caller ID detection unit 160, as shown in Figure 2,

In the case of the repeater 100 to which a wireless telephone (mobile phone) is connected to the telephone interface 120, the telephone interface 120 further includes a Bluetooth support unit 150 that supports a Bluetooth (Near Field Communication).

The telephone line interface 110 is connected to a wired communication network through a cable or wirelessly connected to a wireless communication network,

The telephone interface 120 is wired telephone 10 is wired or wireless telephone 10 is wirelessly connected,

The internet interface 130 is connected to the PC 20 by wire or wirelessly to the Internet network.

The auto call unit 140 is a case in which the user makes a phone call by pressing a phone number of the other party or a word representing the other party through the phone 10 connected to the phone interface 120. Is not possible (for example, when the other party is not subscribed to the Internet call or the repeater 100 is not connected to the Internet network, etc.) from the controller 200 to receive the other party's phone number automatically call (call) The signal is emitted through the telephone line interface 110. Of course, even when the other party can make an Internet call, the call signal may be issued through the telephone line interface 110.

The Bluetooth support unit 150 supports Bluetooth (short-range wireless transmission) with the wireless telephone 10 or the PC 20 connected to the repeater 100. To this end, a speaker 151 and a microphone 152 are connected to the Bluetooth support unit 150.

Through the Bluetooth support unit 150, even if the wireless phone 10 is not in hand, the user can talk with the speaker 151 and the microphone 152 connected to the Bluetooth support unit 150 with the call counterpart. 10 or the music file stored in the computer can be received and listened to, even if the PC 20 is not close to the microphone 152 to send a word about the store to the controller 200, the portal server ( Information about the store provided by 300 may be heard through the speaker 151. In addition to the speaker 151 and the microphone 152, the Bluetooth support unit 150 may be further connected to a button 153 for function selection.

The caller ID detection unit 160 detects a caller ID (CID) from the ring signal received through the telephone line interface 110 or the Internet telephone support unit 270 of the repeater 100 to control the controller of the controller 20. 270, the control unit displays the caller's telephone number on the monitor of the PC.

The controller 200 is mounted on a PC 20 having a keyboard and a monitor as shown in FIG. 2, connected to the repeater 100 through a USB port of the PC 20 to transmit and receive data, and an interface. Is connected to the Internet via

Packet generation unit 210, packet conversion unit 220, ID detection unit 290, voice recognizer 230, memory 250, reader 240, Internet phone support unit 270, including a control unit 270 It is done by

The packet generator 210 converts a voice signal input from the repeater 100 into an Internet protocol data packet and transmits the voice signal to the voice recognizer 230 or the Internet telephone support unit 270. That is, during an internet phone call using the Internet network, the data packet generated by the packet generation unit 210 is transmitted to the Internet conversion unit, and the data packet generated in other cases is transmitted to the voice recognizer 230.

The packet conversion unit 220 converts the data packet transmitted from the Internet phone support unit 270 into a voice signal and transmits it to the repeater 100 so as to be output as voice through the phone 10 or the speaker 151. .

The ID detection unit 290 detects the ID for the Internet phone from the ring signal received through the Internet phone number and transmits the ID to the control unit 270.

The control unit 270 that has received the calling party number or ID displays information on the personal information of the other party stored in the memory 250 on the monitor of the PC 20 based on the received calling party number or ID. If information on the other party is not stored in the memory 250, only the calling party number or ID is displayed on the monitor.

The voice recognizer 230 recognizes the voice transmitted from the phone 10 connected to the repeater 100 and converts the voice into a text. That is, the voice data transmitted from the repeater 100 and converted into data packets through the packet generator 210 is converted into text data, and is transmitted to the reader 240 or the controller 270.

When the voice recognizer 230 transmits the recognized voice to the reader 240, the user wants to make a call to the other party. When the voice recognizer 230 transmits the voice to the controller 270, the user is provided on the Internet. In this case, the portal server 300 is provided with store information and living information.

The classification of whether to transmit the voice recognized by the voice recognizer 230 to the reader 240 or the controller 270 depends on the asterisk of the phone 10 before the user recognizes the voice by the phone 10. ?? By pressing a specific button 153 such as the button 153 in advance, a method of distinguishing the same may be used. If it is difficult to distinguish this, a method of first transmitting to the reading unit 240 to detect whether a corresponding telephone number is stored in the memory 250 and transmitting to the control unit 270 if it is not detected.

The memory 250 stores a list of telephone numbers, such as personal information and telephone numbers, for the counterpart input by the user.

The reader 240 reads the telephone number of the called party recognized by the voice recognizer 230 from the memory 250 and transmits the telephone number to the controller 270.

The control unit 270, which has received the other party's phone number from the reader 240, determines whether the other party can make an Internet phone call, and if possible, calls through the Internet support unit. The repeater 100 calls by sending a phone number to the negative auto call unit 140.

Here, the method of the control unit 270 to determine whether the other party of the telephone number received from the reader 240 is possible to make an internet phone call, the first phone number is stored in the memory 250 in such a state that the internet phone can be made. Search for and determine whether

If there is no information about this in the memory 250, it is searched through the internet network whether the telephone number is registered as an ID in the Internet telephone server 400 provided on the internet.

In the case of using the system of the present invention, since the ID registered in the Internet telephone server 400 for the Internet telephone includes the telephone number of the telephone 10 connected to the repeater 100, the control unit 270 reads the unit. By searching whether the ID including the phone number received from the ID is registered in the Internet telephone server 400, the counterpart who wants to make a telephone call can know whether the Internet telephone is possible.

'SKYPE' is a representative example of the Internet telephone server 400 widely used worldwide. In the 'SKYPE', about 270 million members are registered in 220 countries around the world, and about 1.5 million members are registered in Korea.

The controller 200 is installed on the Internet and is associated with a portal server 300 having detailed information on various stores in the country.

The portal server 300 is the location of the various stores, public institutions, educational institutions, hospitals, etc. (collectively, these are referred to as 'stores'), telephone numbers, addresses, electronic maps, the list of products provided and their costs, stores It has detailed information such as homepage.

Thus, the control unit 270 of the controller 200 transmits a voice regarding a specific type of store through the voice recognizer 230 through the repeater 100 to the portal server 300.

The portal server 300 transmits detailed information about corresponding stores of the received voice to the controller 200. In this case, the portal server 300 receives not only the voice data (the voice data converted by the voice recognizer 230) regarding the specific store from the controller 200 but also the data regarding the position of the controller 200. Provides detailed information about stores located in nearby neighborhoods (eg within 300m).

The controller 200, which has received detailed information about the corresponding stores located in the neighboring area from the portal server 300, displays it on the monitor of the PC 20,

When the user inputs a voice for selecting a specific store through the phone 10 by looking at the information of the store displayed on the monitor, the controller 270 receives the input through the voice recognizer 230 and repeats the telephone number of the selected store. The call to the auto call unit 140 of (100). The auto call unit 140 then calls the received phone number and connects the user to the store.

In addition, the information provided by the portal server 300 may include not only detailed information about a store, but also information necessary for lifelong life, such as weather, and information about professional knowledge.

And when the user uses the portal server 300 and registered the rating of the store in the controller 200 or the portal server 300, or if the customer information using the system in the store equipped with the system registered In the next time, when providing detailed information about the same type of store to the customer again, the priority is given according to the registered grade and displayed on the monitor of the PC 20. By providing a function such as providing more information, it is possible to enhance convenience and profit to the user or the store.

In the above description of the present invention has been described with respect to the telephone relay system having an auto-calling function having a specific configuration with reference to the accompanying drawings, the present invention can be variously modified and changed by those skilled in the art, such variations and modifications It should be interpreted as falling within the protection scope of the present invention.

1 is a schematic diagram of a telephone relay system according to the present invention;

2 is a more detailed block diagram of FIG.

<Description of the symbols for the main parts of the drawings>

10: phone 20: PC

100: repeater 110: telephone line interface

120: phone interface 130: Internet interface

140: Auto call part 150: Bluetooth support unit

200: controller 210: packet generation unit

220: packet conversion unit 230: speech recognizer

240: reader 250: memory

260 control unit 270 Internet telephone support unit

290: ID detection unit 300: portal server

400: Internet Phone Server

Claims (5)

A telephone line interface connected to a wireless communication network or a PSTN network; An internet interface connected to a PC and connected to an internet network, A telephone interface to which a wired or wireless telephone is connected in a wired or wireless manner, and a telephone interface connected to the telephone line interface or the internet interface; A repeater including an auto call part to call an input telephone number; A voice recognizer for recognizing a voice of the telephone input through an internet interface of the repeater; A memory that stores a list of phone numbers, A reading unit which reads a change number for the counterpart recognized by the voice recognizer from the memory; An internet phone support unit that supports internet phone calls, The telephone number read out by the reader and the telephone number input from the telephone is to check whether the Internet phone can pass through the telephone call if possible, if possible, and if it is impossible to transmit the telephone number to the auto call part of the repeater And a controller mounted on the PC, including a control unit. The method of claim 1, It is provided on the Internet and associated with the controller, the portal server for providing detailed information about the various stores in the country; When the controller receives a voice regarding a specific type of store through the phone, the controller sends a text message to the portal server, and the portal server receives the detailed information about the corresponding stores located in the vicinity of the controller. Provided to the controller and displayed on the monitor of the PC, If a voice for selecting a specific store among the stores displayed on the monitor is input through the phone, the controller of the controller extracts the telephone number of the selected store and then calls the Internet telephone support unit or calls the auto call unit of the repeater. Telephone relay system with auto-calling function, characterized in that for transmitting and calling The method of claim 1, The repeater is connected to a speaker and a microphone, the telephone relay system with an auto-calling function is connected to the telephone interface and the Internet interface is provided with a Bluetooth support for supporting the Bluetooth function with the wireless telephone and PC The method according to any one of claims 1 to 3, The repeater further includes a calling party number detection unit for detecting a calling party number from a ring signal received through the telephone line interface or the Internet telephone unit, The controller is a packet generation unit for converting the voice data input from the repeater into an Internet protocol data packet and transmitting to the Internet telephone support unit; The packet conversion unit for converting the Internet protocol data packet inputted from the Internet phone support unit into voice data and transmitting to the repeater, The control unit reads the calling party number detected by the calling party number detection unit and the personal information associated with the detected calling party number from the memory and displays it on the monitor of the PC. The method of claim 4, wherein The ID stored in the Internet telephone support unit for the Internet telephone and registered in the Internet telephone server on the Internet includes a telephone number of a telephone connected to the repeater.

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