KR20090079455A - Video Emergency Operation System and Method for the same - Google Patents

Abstract

A video rescue management system and a method thereof are provided to issue control and order suitable for a fire situation to a fire station while directly monitoring the situation of a fire spot in a report reception stage. A video terminal(110) is used for a video call-based report in an emergency situation. A video rescue manager(120) requests signal processing and transmits a result to an ordering server(160), an IP(Internet Protocol)-based private video rescue manager, and a report reception desk client(150) according to a received video report. The ordering server provides report reception desk connection information and video connection information by a CID(Caller ID) request and a report reception desk situation inquiry request of the video rescue manager. The report reception desk client receives the report and controls a fire spot by receiving video and a CID from the video rescue manager, and monitoring the received video.

Description

Video Emergency Operation System and Method for the same

The present invention relates to an emergency disaster prevention system, and in particular, by receiving a report based on a video call at the time of an emergency situation, it is possible to monitor the situation of the site directly in real time at the reporting stage, thereby enabling efficient disaster response. It relates to a management system and method.

The development of many industries today has improved human quality of life and has been exposed to natural or artificial risks. Fire, in particular, is the greatest risk of losing many lives and property losses in a short time.

Currently, advancement efforts are being made to upgrade the function and service range of the National Disaster Management System (NDMS) to the next level for efficient disaster management.

In particular, the National Emergency Management Agency has expanded its disaster response system, which has been built around central administrative agencies and cities and provinces, to major cities, counties, and districts nationwide, and expanded the scope of the previously established pan-government disaster management network. We have announced and launched a national disaster management advancement project.

As a result of the national disaster management advancement project, the database of firefighting objects, fire water facilities, emergency hospitals, etc. can be quickly and accurately identified and responded to by the GIS (Geographic Information System). By establishing a computer system that can effectively deal with disasters, it is possible to deal quickly with various disasters.

For example, by sending the ANI (Automatic Number Identification) or MIN (Mobile Identification Number) information of the emergency reporter's mobile phone to each mobile communication service company to request the location information of the mobile phone, ALI (Automatic Location) received from the carrier Identification A mobile firefighting system is being used to transmit information to the fire department's situation room.

However, despite the advancement of such disaster management, the report receiving process and processing are usually based on voice calls, which leads to the following problems.

In general, if a fire breaks out, a first aid report, a robbery or emergency report occurs, or a robbery invades, calling 119 or 112 is the most common emergency reporting method and is the most common public service today.

The problem with the telephone report method is that it grasps the situation based only on the voice information provided by the reporter, and it takes a lot of time to determine and analyze the reporting situation.

In addition, since the reception is made only by the voice information in the report reception step, there is a problem that prevents unnecessary dispatch by false reception.

Currently, there is a case of using a mobile phone MMS (Reporting System) based reporting system, but in this case, the shooting time and reporting time of the image are different, and thus, the problems of the above-described voice-based reporting system cannot be solved.

Therefore, the current emergency rescue management system is difficult to control and command appropriate to the site situation, it is difficult to cope effectively, there is a problem that resources are unnecessarily consumed by unnecessary dispatch.

An object of the present invention is to provide a video rescue management system and method that enables efficient disaster response by monitoring the situation of the site directly in real time by receiving a report based on video call when an emergency occurs. There is this.

According to the present invention, when a fire occurs, the reporter transmits the fire site in real time by using a 3G video terminal or an IP Internet video terminal. The objective is to provide a video rescue management system and method that allows appropriate control and command.

The present invention provides a disaster prevention team that dispatches a video received at a report reception step to a local fire department and a site by transmitting a fire scene in real time using a 3G video terminal or an IP Internet video terminal in case of an emergency disaster. The purpose is to provide a video rescue management system and method that can be relayed directly to the site to quickly know the situation.

The present invention establishes a report receiving system using a video terminal and provides a video terminal to a vulnerable group, so that an image transmission channel can be easily established between the field and the reception center when an emergency occurs. And to provide a method.

The video rescue management system according to the present invention for achieving the above object is a video terminal for a video call-based report in the event of an emergency; command server and IP-based private exchange system according to the video report request requested by the video terminal A video rescue manager for requesting signal processing with the guard client and transmitting a result; the guard contact connection information and the video connection information for the call according to the caller information request from the video rescue manager and the request for response to the guard response; And a command server to provide; when the provided video and caller information is transmitted from the video rescue management unit, it receives and receives the report and identifies the situation of the received video, and receives a report and conducts a field command and controls. do.

Here, the video terminal for video call-based reporting is a 3G video terminal or IP Internet line network that communicates using a Session Initiation Protocol (SIP), a Real Time Protocol (RTP) protocol, and a TDM / 3G 324M protocol using a WCDMA network. It is preferable that the IP video terminal to communicate by using the SIP / RTP, H.323 protocol.

In addition, the video rescue management system is characterized in that to secure the call path with the guard guard client through the IP-based private exchange system (IP-PBX) and private exchange system (PBX) when reporting through the voice terminal.

In addition, the guard unit client is characterized in that the control of the video retransmission through the dedicated line, and transmits the received report image to the local fire brigade terminal of the local fire station / west, command and control.

The video rescue management unit requests the signal processing of the command server, IP-PBX, and the guard post client of the firefighting disaster prevention center according to the video report request received from the communication service provider for each period, and transmits the result. And a media generator server that processes circuit traffic data requested from the media controller server in real time through a media generator module, and analyzes a call connection request from the gateway server to the video rescue management unit and provides corresponding service logic. A gateway server for providing a service manager server that responds by processing a response, an interface for a call connection of an external service provider, a legacy interface interworking, an access function, and an interworking function with a service manager server for inbound request processing; , Service manager standing Of preferably it includes a DB server for storing an image, audio data, and report history (call information) in an emergency disaster report via the video terminal by the control.

The video rescue management method according to the present invention for achieving another object comprises the steps of making a video report transmission request through a video terminal; when requesting an emergency accident report connection through the network of the telecommunications carrier, the command server for the received accident report Requesting the caller information and the response status of the guardian client from the client; if the guardian client connection information and the video connection information for the call are provided, transmitting the video and the caller information to the guardian client; the guardian client Analyze the outgoing video at the site to grasp the situation by receiving the report content and give the on-site command / control command; characterized in that it comprises a.

Such a video rescue management system and method according to the present invention has the following effects.

First, by receiving a report by video call as well as a voice call, it is possible to monitor the situation of the site directly in real time at the reporting stage, thereby enabling effective disaster response.

Second, it is possible to establish a National Disaster Management System (NDMS) that enables efficient disaster management by reporting system based on video call by advanced communication environment instead of previous report system based on voice call. It works.

Third, the video received at the report reception stage can be relayed directly to the local fire department and the disaster prevention team dispatched to the site so that the situation can be quickly known, which helps to establish an initial response strategy.

Fourth, it is possible to immediately monitor the situation of the fire site at the report acceptance stage, thereby facilitating the determination of duplicate and false reports for the same disaster, thereby reducing the consumption of unnecessary resources.

Fifth, by providing a video terminal to the vulnerable to emergency rescue, such as the elderly living alone, there is an effect that the on-site control and command of the emergency rescue can be efficiently performed.

Hereinafter, a preferred embodiment of an image rescue management system and method according to the present invention will be described in detail.

Features and advantages of the image rescue management system and method according to the present invention will become apparent from the following detailed description of each embodiment.

1 is a configuration diagram of a video rescue management system according to the present invention, Figure 2 is a detailed configuration diagram of a video rescue management system according to the present invention.

3A to 3D are detailed block diagrams of blocks of an image rescue management system according to the present invention.

The present invention enables efficient disaster response by enabling direct monitoring of the situation of the site in real time at the reporting stage by receiving a report based on a video call when an emergency occurs.

To this end, the video rescue management system according to the present invention, as shown in Figure 1, the video terminal 110, such as a mobile communication 3G video terminal and IP Internet video terminal capable of video calls, and the video report request received from each service provider In accordance with the command server and IP-based private exchange system, the video rescue management unit 120 for requesting signal processing with the guard team client and transmitting the result, the caller information request from the video rescue management unit 120 and the guard response response inquiry request According to the command server 160 that provides the guard stand connection information and video connection information for the call, and video and caller information received from the command server 160 for the video call from the video rescue management unit 120 Receives the status of the received image and receives the report contents, the command and control of the field guard 150 and through the voice terminal 180 through It includes an IP based PBX system (IP-PBX) (130) and the PBX system (PBX) (170) for securing the currency at the time of reporting and configuration.

And a local fire brigade terminal 140 of a local fire station / west office that receives a command image and receives a command image through a dedicated line by image retransmission control through the guard team client 150.

Such a detailed configuration of the video rescue management system according to the present invention is as shown in FIG.

The image rescue management unit 120 includes a service manager server 21, a media controller server 22, a media generator server 23, a DB server 24, and a gateway server. Server) 26 and is configured.

First, the media controller server 22 processes a signal with the command server 160, the IP-PBX 130, and the guard client 150 of the fire prevention center by the video report request received from the communication service provider for each period. Is to request and send the result.

3A, the SIP call control Daemon module and the Media Generator interworking, connection management and media generator for processing the SIP call message, video call processing of the service as shown in FIG. Media manager interface for delivering information for video call traffic connection, service manager for access management with service manager and service manager for receiving user information from service manager and storing it in DB in real time Service Manager Interface module, server process status, resource status monitoring report and system admin module to manage process startup, restart, and abnormal status, statistics related to call collection and transmission to O & M Statistics Manager module and trace manager for SIP Call Message Trace It consists of (Trace Manager) module, MMC manager module which inquires user call information, call resource inquiry / management and database backup, and O & M Agent for session connection with O & M and log collection.

The media generator server 23 processes circuit traffic data requested by the media controller server in real time through the media generator module.

As shown in FIG. 3B, the media controller IF module manages the connection of the media controller and receives the video call traffic connection information, and the video call traffic connection and the input video and audio through the RTP. Media generator module for separate video transmission, system manager module for server process status, resource status monitoring report and process start, restart, and abnormal status management, statistics manager for collecting call related statistics and sending to O & M It includes a (Statistic Manager) module, a Trace Manager module for tracing video conversion information in real time, and an OMC IF module for session connection and message routing with O & M.

The service manager server 21 analyzes the call connection request from the gateway server 26 to the video rescue management unit 120 and processes and responds to the corresponding service logic.

The configuration is as shown in FIG. 3C, the connection management with the command server 160 and the command server interface module for receiving the guard stand client information from the command server 160, and the connection management and video with the media controller server. A media controller interface module for storing report reception information in a DB, a DB server interface module for managing connection with the DB server 24 and a response to a query for user information of the DB server 24, a server process state, and a resource state System Administration Monitoring Daemon module for monitoring and starting, restarting, and managing abnormalities, Statistics Manager module for collecting and sending statistics to O & M, user information query message tracing and command server Trace Message Daemon module for message tracing and operator information MMC Management Interface Block (MMC Management Interface Block) for inquiry / change request processing and result transmission, and OMC IF module for session connection with O & M.

In addition, the gateway server 26 is an interface for call connection of an external carrier and a legacy interface for processing an in / outbound request between the internal media controller and the legacy system of the fire prevention center. It is to provide an interworking function with the service manager server 21 for interworking, access function and inbound request processing.

3D, the service interface module for interworking with the In / Out Boundary external network and managing connection, the media controller interface module for interworking with the media controller and managing connection, and a legacy system. Service manager server interface module for interworking with service manager server for handling inbound request for server, connection management, server process status, resource status monitoring and process start, restart, and abnormal status management System Admin module, Statistics Manager module for collecting call-related statistics and sending them to O & M, Trace Manager module for interworking and forwarding message tracing, subscriber call information inquiry, call MMC manager module, connection management query and message forwarder for resource inquiry / management and database backup Views OMC and the agent module to the OMC server connections and includes the process for the communicator message routing and configuration.

The DB server 24 stores the video, audio data and call history at the time of emergency disaster report through the video terminal under the control of the service manager server 21.

The video rescue management system according to the present invention configured as described above enables a user to receive a report based on a video call and to control the field using a 3G video terminal or an IP video terminal.

The 3G video terminal uses a WCDMA network, through the MSC (Mobile Switching Center) and its own media gateway, the gateway server of the video rescue management department, the Session Initiation Protocol (SIP) and Real Time Protocol (RTP) protocols, and the TDM / 3G 324M protocol. Communicate by

The IP video terminal uses an IP Internet network, and communicates with the gateway server of the video rescue management unit through the Internet gateway using the SIP / RTP, H.323 protocol.

The signal processing of the video rescue management system is as follows.

4A and 4B are flowcharts illustrating a signal processing procedure of the video rescue management system according to the present invention, and FIG. 5 is a diagram illustrating a client user interface of the video rescue management system according to the present invention.

Currently, the emergency disaster report call based on a voice call such as 119 is made to report to the guard stand without a distinction between wired and wireless terminals through a communication network for a specified period.

In the case of 3G video telephony, KTF and SKT are currently providing commercial services. The video telephony-based disaster management service according to the present invention can be provided using not only KTF and SKT but also any other mobile communication network in which 3G networks are constructed. Of course it can.

The incident reception flow of video call-based disaster management service using 3G video terminal using WCDMA network and IP video terminal using IP Internet network is as follows.

As shown in Figure 4a, when the video call transmission request from the video call capable terminal (①), requests the emergency accident report connection to the fire disaster prevention center through the network of the telecommunications carrier. (②)

Subsequently, in response to the accident report received from the video rescue management unit, the request information of the caller information and the guard post client is requested from the command server of the disaster prevention center. (③)

When the command server responds to the guardian client connection information and the video connection information for the call (④), the video call is sent to the corresponding guardian client received from the command server for the video call.

The guard team client grasps the status of the outgoing video and conducts the on-site command / control of the control personnel. (⑦)

If it is not a video terminal but a general voice call terminal, the logic of the previous 119 reception system is maintained as it is to secure a call path. (⑤)

The signal processing process at the incident reception stage will be described in detail as follows.

As shown in FIG. 4B, in response to a service request using a 3G video terminal using a wideband code division multiple access (WCDMA) network and an IP video terminal using an IP Internet circuit network, the circuit network 41 starts to occupy the relay line and process a call. And an initial address message (IAM) for transmitting a number and other information necessary for path setting to the packet network 42 (S401).

In addition, SDP (Session Description Protocol) message for establishing session in the packet network 42, i.e., IVITE [SDP], is commanded server, IP-PBX, and guardian client of fire prevention center by video report request received from communication service provider for each period. Request signal processing with and transmit the result to the media controller server 43 which transmits the result (S402).

A session description protocol (SDP) describes a multimedia session, which includes information about the media stream, such as address, port, payload type, start time and end time.

Upon receiving the IVITE [SDP] message, the media controller server 43 transmits a 100 Trying message to the packet network 42 in response (S403).

Here, the 100 Trying message is a message indicating that the SIP entity receiving the IVITE [SDP] received the message.

The media controller server 43 transmits a Session Description Protocol (SDP) message, i.e., IVITE [SDP], to the IP-based private exchange system (IP-PBX) 45 for establishing a session (S404). Receive a 100 Trying message from (45). (S405)

The IP-based private exchange system 45 is an initial address message for initiating the seizure of a relay line to a private branch eXchange (PBX) 46 and transmitting the number and other information necessary for call processing and routing. Message (IAM) (S406), and the Private Branch eXchange (PBX) 46 sends an ACM (Address Complete Message) message indicating that it has received all the address information necessary for call establishment. 45) (S407).

The Private Branch eXchange (PBX) 46 transmits and stores the video, audio data, and call history of the emergency disaster report through the calling terminal to the command server 47.

Subsequently, the IP-based private exchange system 45 receiving the address complete message (ACM) message transmits a 180 ringing message to the media controller server 43 (S408), and the media controller server 43 transmits a 180 ringing message to the packet network ( 42) (S409).

Subsequently, the ACM message is transmitted from the packet network 42 to the circuit network 41 (S410).

The private branch eXchange (PBX) 46 transmits an ANM (Answer Message) message to the IP-based private exchange system 45 (S411), and the IP-based private exchange system 45 connects to the session to be connected. A 200 OK [SDP] message is transmitted to the media controller server 43 in order to inform that the initial setting information for the determination is confirmed.

Receiving the 200 OK [SDP] message, the media controller server 43 makes a request for setting up a traffic channel to the media generator server 44, and the media controller server 43 sends a command server 47. Receive video, audio data and call history (Call information) at the time of emergency disaster report from the calling terminal from.

The media controller server 43 transmits a 200 OK [SDP] message corresponding to the final response message for the IVITE [SDP] message to the packet network 42 (S413), and the packet network 42 sends an ANM (Answer Message). The message is transmitted to the circuit network 41 (S414).

In addition, the packet network 42 transmits an ACK message confirming that the 200 OK [SDP] message has been received to the media controller server 43 (S415), and the media controller server 43 transmits the ACK message to the IP-based private switching system 45. (S416).

Subsequently, the video call setup step is performed through the media controller server 43 and the media generator server 44, and the emergency disaster report received by the calling terminal using the assigned voice channel and the video channel is based on the video call. (S418 ~ S421)

In other words, it is possible to receive report based on video call through Packet communication that supports the guardian client, H.263 and G.711 format, and SIP (Session Initiation Protocol) and RTP (Real Time Protocol) protocol. do.

As described above, the present invention enables to monitor the situation of the site directly in real time at the reporting stage by receiving a report based on a video call in case of an emergency so as to enable efficient disaster response.

According to the present invention, by implementing the VEOS platform to implement an emergency rescue service, and by establishing an emergency report receiving system of the video terminal, it is possible to grasp and respond to the on-site situation through the video.

Figure 5 shows the screen configuration of the guard stand client in the report receiving step based on the video call using the video rescue management system according to the present invention.

The screen of the guard stand client includes not only the display of the field image transmitted through the video terminal, but also a display window such as a calling terminal number display window, a call connection time display window, and a total call time display window.

In addition, the report is received through the IP video terminal provided to the vulnerable people such as the connection status confirmation window of the currently received video report line, the recording information confirmation window, the call transfer selection window for external retransmission, the screen size selection window, and the elderly living alone. If the information includes the caller's information display window (a).

Here, the IP video terminal provided to the vulnerable people such as the elderly living alone is equipped with a health care function, and built-in sensors for detecting changes in pulse, body temperature, etc. It includes automatic transmission function, automatic transmission function according to the detection result of motion detection sensor installed in the house, fire detection sensor, gas detection sensor and the like.

The detection result is transmitted to the guard team client through the additional information channel other than the video call channel, and the information is displayed on the caller's information display window, and the guard team client checks this information and instructs the fire brigade in the area. / Control.

The sender's information display window (a) may display information necessary for emergency rescue such as the caller's medical history in addition to these information.

In the above-described video rescue management system and method according to the present invention, the reporter transmits the site in real time by using a 3G video terminal or an IP Internet video terminal. Ensure rescue centers have appropriate controls and directives for the situation at hand.

Those skilled in the art will appreciate that various changes and modifications can be made without departing from the spirit of the present invention.

Therefore, the technical scope of the present invention should not be limited to the contents described in the embodiments, but should be defined by the claims.

1 is a block diagram of a video rescue management system according to the present invention

2 is a detailed configuration diagram of a video rescue management system according to the present invention;

3A to 3D are detailed block diagrams of blocks of an image rescue management system according to the present invention.

4A and 4B are flowcharts illustrating a signal processing procedure of a video rescue management system according to the present invention.

5 is a diagram illustrating a client user interface of the video rescue management system according to the present invention.

Explanation of symbols for the main parts of the drawings

110. Video terminal 120. Video rescue manager

130. IP-based private exchange system 140. Local fire brigade terminal

150. Guard Guard Client 160. Command Server

170. Private Switching System 180. Voice Terminal

Claims (11)

A video terminal for reporting based on video call in case of emergency; A video rescue manager for requesting signal processing with a command server, an IP-based private switching system, and a guardian client according to a video report request requested by the video terminal, and transmitting a result; A command server for providing the guard connection information and the video connection information for the call in response to the caller information request from the video rescue manager and the request for response to the guard response; Image rescue management system comprising a; guardian client to receive the information when the transmission of the provided video and caller information from the video rescue management unit receives the report content and receives the on-site command, control; . The video terminal of claim 1, wherein the video terminal for reporting based on a video call includes: By using SIP / RTP, H.323 protocol using 3G video terminal or IP Internet network that communicates by using Session Initiation Protocol (SIP), Real Time Protocol (RTP) protocol and TDM / 3G 324M protocol using WCDMA network. A video rescue management system, characterized in that the communication IP video terminal. The video rescue management system according to claim 1, When reporting through a voice terminal, the video rescue management system, characterized in that to secure the call path with the guards client through the IP-based private exchange system (IP-PBX) and private exchange system (PBX). The method of claim 1, wherein the guards client, An image rescue management system characterized by transmitting, receiving, and controlling a received report image to a local fire brigade terminal of a local fire station / west through a dedicated line by image retransmission control. The video rescue management unit according to claim 1, A media controller server for requesting signal processing with a command server, an IP-PBX, and a guard client of a fire prevention center according to a video report request received from a communication operator for each period, and transmitting the result; A media generator server for real-time processing of circuit traffic data requested by the media controller server through a media generator module; A service manager server analyzing a call connection request from the gateway server to the video rescue management unit and processing and responding to a corresponding service logic; A gateway server for providing an interface for a call connection of an external carrier and providing an interface with a legacy interface, a connection function, and a service manager server for inbound request processing; And a DB server that stores a video, audio data, and call information when an emergency disaster is reported through the video terminal under the control of a service manager server. The method of claim 5, wherein the media controller server, A SIP call control Daemon module for processing SIP call messages and processing video calls of services; A media generator interface module for interworking, managing access to a media generator, and delivering information for connecting video call traffic to the media generator; And a service manager interface module configured to manage access to a service manager and to receive information about a user from the service manager in a DB in real time. The method of claim 5, wherein the media generator server, A Media Controller IF module that manages the connection of the Media Controller and receives video call traffic connection information; And a media generator module for connecting video call traffic through RTP and separating video from an input video and audio and transmitting the video. The method of claim 5, wherein the service manager server, A command server interface module that manages the connection with the command server and receives the guard stand client information from the command server; A media controller interface module for managing connection with a Media Controller server and storing image report reception information in a DB; And a DB server interface module for managing a connection with a DB server and processing a response to a query for user information of the DB server. The method of claim 5, wherein the gateway server, In / Out Bound service interface module for interworking with external network and managing connection, A media controller interface module for interworking with the media controller and managing connection, And a service manager server interface module for interworking with and accessing a service manager server for inbound request processing for a legacy system. Making a video report transmission request through a video terminal; Requesting an emergency accident report connection through the network of the telecommunication service provider, requesting an inquiry of the response status of the caller information and the guardian client from the command server with respect to the received accident report; Transmitting the video and caller information to the corresponding guard computer, if the guardian client connection information and the video connection information for the call are provided; And receiving the contents of the report by analyzing the outgoing video from the guards client, receiving the report contents, and giving a site command / control command. The video terminal of claim 10, wherein the video terminal for reporting based on a video call includes: By using SIP / RTP, H.323 protocol using 3G video terminal or IP Internet network that communicates by using Session Initiation Protocol (SIP), Real Time Protocol (RTP) protocol and TDM / 3G 324M protocol using WCDMA network. The video rescue management method, characterized in that the communication IP video terminal.

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