KR20090047658A - Method for providing tourist service and tourist brocker serber - Google Patents

Abstract

The present invention relates to a method of providing a tourism service, the method comprising: reading a travel condition transmitted from a customer terminal, selecting the travel information based on the travel condition and the tourism information stored in the first database; Determining at least one travel itinerary based on the travel goods stored in the database, transmitting the travel itinerary to the customer terminal, and if there is a travel itinerary selected and sold by the customer, at least one of the sold itinerary Determining whether a portion is equal to at least a portion of a travel schedule of the travel product; and if the sold travel schedule is the same as at least a portion of the travel schedule of the travel product, the travel product provider converts the travel schedule sold by the customer Providing the fee to the provider And a step of obtaining. As a result, it is possible to generate revenue by selling the travel goods of the travel goods provider on behalf of the customer, and the customer may select the travel goods that meet the desired travel conditions.

Tour service, customized tour, travel, travel schedule, itinerary, travel products, travel package, travel agency

Description

How to provide tourism services and tour broker server {METHOD FOR PROVIDING TOURIST SERVICE AND TOURIST BROCKER SERBER}

The present invention relates to a tourism service providing method and a tourism broker server.

As a person's standard of living improves, more people spend their free time traveling with family, relatives or friends. In line with this social atmosphere, many travel agencies are also developing and selling personalized products from group tourism products. Therefore, the user selects the most suitable product among the travel products on sale in consideration of the purpose of the trip, the number of days of travel, the cost of travel, and the like.

However, these travel agency products are generally developed in consideration of well-known travel destinations, travel expenses, etc., so it is impossible to consider each individual's unique characteristics, tastes, or travel conditions. Therefore, all the products of the travel agency do not satisfy the conditions of the user.

For this reason, since the individual cannot change some of the products of the travel agency, even if some of the travel agency's products are not like the travel destination or transportation means, they often follow a predetermined schedule.

The technical problem to be achieved by the present invention is to improve the convenience of the user by developing a travel product according to the conditions desired by the customer.

The technical problem to be achieved by the present invention is to improve the sales rate of the product by connecting the customer and the travel agency, if there is a travel product to meet the conditions desired by the customer of the travel product of the travel agency.

According to an aspect of the present invention, a tourism broker server includes a first database for storing tourism information provided from the outside, a second database for storing travel products provided from a travel product provider, and a travel condition of a customer input through a customer terminal. A travel product which is determined by the travel information provider based on the tourism information stored in the first database and the travel product stored in the second database, and then provided to the customer to be sold by the travel product provider. And a travel itinerary determining unit that advertises at least a portion of the to the customer and charges the travel product provider if the provided travel itinerary is selected and sold by the customer.

The tourism broker server may further include a third database for storing the customer's information.

The tourism broker server may charge the cost through a payment system connected to the travel product provider by a dedicated line.

The tourism broker server may further include an interface unit for controlling a transmission operation with the customer and the travel product provider.

According to another aspect of the present invention, there is provided a tourism service providing method, comprising: reading a travel condition transmitted from a customer terminal, selecting the travel information based on the travel condition and the tourism information stored in the first database; Determining at least one travel itinerary based on the travel goods stored in a second database, transmitting the travel itinerary to the customer terminal, and if there is a travel itinerary selected and sold by the customer, Determining whether at least a portion is equal to at least a portion of a travel schedule of the travel product; and if the sold travel schedule is the same as at least a portion of the travel schedule of the travel product, the travel product provider selects a travel itinerary selected by the customer Providing to the user, and the cost to the travel provider And a step of billing.

The travel product and the tourism information stored in the first and second databases may be periodically updated.

The travel product and the tourism information stored in the first and second databases may be updated whenever the travel product or the tourism information is changed.

The tourism service providing method may further include requesting the travel product from a travel product provider, and storing the travel product transmitted from the travel product provider in the second database.

The determining of the at least one travel schedule may include determining whether the travel product provider included in the travel information and the travel destination included in the travel product are the same, and the travel destination included in the travel information and the travel. If at least one destination included in the product is the same, the method may include determining the at least one travel schedule to include at least a part of the travel product stored in the second database.

The determining of the at least one travel schedule may further include determining the travel schedule based on the travel information when the at least one travel destination included in the travel information and the at least one travel destination included in the travel product are not the same. can do.

As a result, revenue can be generated by selling travel products on behalf of a travel agency, and customers can select travel products that meet their desired travel conditions, thereby improving customer satisfaction.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted for simplicity of explanation, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is "connected" to another part, this includes not only "directly connected" but also "electrically connected" with another element in between. .

Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, without excluding other components unless specifically stated otherwise. In addition, the terms “… unit”, “… unit”, “module”, etc. described in the specification mean a unit that processes at least one function or operation, which may be implemented by hardware or software or a combination of hardware and software. have.

A tour service providing method and a tour broker server according to an exemplary embodiment of the present invention will now be described in detail with reference to the accompanying drawings.

First, a tour service providing apparatus will be described with reference to FIGS. 1 and 2.

1 is a block diagram of a tourist service providing apparatus according to an embodiment of the present invention, Figure 2 is a view showing an example of the structure of the tourism information database shown in FIG.

1, a tourism service providing apparatus according to an exemplary embodiment of the present invention includes a tourism broker server 30 connected to a user terminal 10, a travel agency server 20, a user terminal 10, and a travel agency server 20, It is provided with a payment system 40 connected between the tourism broker server 30 and the travel agency server 20.

The user terminal 10 searches for a desired travel schedule by inputting a travel condition desired by the user through an input device (not shown) such as a keyboard or a mouse.

In this embodiment, the user terminal 10 may be a terminal such as a personal computer subscribed to the Internet through a wireless Internet network or a wired Internet network. In the present embodiment, the travel condition desired by the user may include all conditions required by the user such as a destination, a travel person, a desired transportation and accommodation, food to eat, and the like.

The travel agency server 20 is connected to the tourism broker system 30 and the customer terminal through a wireless internet network or a wired internet network. In this embodiment, the travel agency server 20 provides the tourism broker server 20 with some or all of the travel products sold by the travel agency. As shown in FIG. 1, the number of travel agency servers 20 connected to the tourism broker server 30 is one, but this is for convenience of explanation. Accordingly, the number of travel agency servers 20 connected to the tourism broker server 30 is two or more, and the tourism broker server 30 may be provided with travel products sold by two or more travel agencies.

The tourism broker server 30 is connected to the user terminal 10 through a wireless internet network or a wired internet network. As illustrated in FIG. 1, the tourism broker server 30 may include an interface unit 31, a travel itinerary determination unit 32 connected to the interface unit 32, and a database (DB) connected to the travel itinerary determination unit 32. The part 33 is provided.

The interface unit 32 controls the connection between the tourist broker server 30 and the customer terminal 10 or the connection between the tourist broker server 30 and the travel agency server 20.

The travel schedule determination unit 32 determines a plurality of travel schedules based on the travel conditions of the customer input through the customer terminal 10 and the travel goods transmitted from the travel agency server 20, and then the user through the interface unit 31. Transmit to terminal 10. In addition, the travel schedule determination unit 32 transmits the travel schedule to the travel agency server 20 through the interface unit 31 as necessary. That is, when one travel schedule is selected by the user among a plurality of predetermined travel schedules, and when some or all of the selected travel schedules are part or all of the travel products sold by the travel agency, the travel schedule determination unit 32 selects the selected travel schedule. The travel schedule is transmitted to the tour broker server 20.

The database unit 33 includes a customer information database 331, a tourism information database 332, a travel product database 333, a customer input data database 334, and a selected destination database 335.

The customer information database 331 stores basic information about a user, such as gender, age, date of birth, hobby, etc., for a customer registered as a member.

The tourism information database 332 stores tourism information provided through a tourism corporation, a travel agency, a tourism site, or the like. The tourism information stored in the tourism information database 332 is updated periodically or whenever the tourism information is changed. In this case, the tourism information stored in the tourism information database 332 also includes various tourism information for each region based on personal information such as user created content (UCC) which is created by the public and disclosed to the public.

 An example of the structure of such a tourism information database 332 is shown in FIG.

As illustrated in FIG. 2, the tourism information database 332 is divided into various tourism information for each region of Korea. The structure and stored information of the database shown in FIG. 2 are just examples and can be changed without being limited thereto. In addition, the database shown in FIG. 2 is divided into types of information about each region of the Republic of Korea, but is not limited thereto, and information about other countries other than the Republic of Korea may be divided into regions, types, and the like.

The travel product database 333 stores a travel product sold by a travel agency. Travel agencies are linked with car rental companies, hotels, airlines, etc., and sell various kinds of travel products in consideration of costs and travel courses.

The customer input data database 334 stores travel conditions transmitted through the customer terminal 10.

The selected travel destination database 335 determines a travel itinerary selected by the travel itinerary determiner 32 based on the travel condition of the customer and the tourist information stored in the tourist information database 332. At least one travel schedule determined by the unit 32 is stored.

The payment system 40 is connected to the customer terminal, the travel agency server 20 and the tourism broker server 30. In this case, the payment system 40 may be connected to the travel agency server 20 and the tour broker server 30 through a dedicated line without using the Internet network. In FIG. 1, the payment system 40 is installed as a separate element from the tourist broker server 30. Alternatively, the payment system 40 may be installed in the tourist broker server 30.

This tourist service providing method will be described in more detail with reference to FIG. 3.

3 is a flowchart illustrating an operation of the itinerary determination unit 32 according to an embodiment of the present invention.

First, the customer inputs a desired travel condition through an input device (not shown) of the customer terminal 10 and requests the tour broker server 30 for a travel schedule suitable for the travel condition of the user. In this case, the customer may directly input a destination, a means of transportation, a preferred travel character such as tourism or rest, food, and the like. For example, "Where are the ruins and close to Bulguksa?" Or "Where can you play with water when the weather is raining?" You can enter the desired travel conditions in the form. Alternatively, the customer may select the travel conditions provided by the website of the tourism broker server 30 by using a mouse or a touch screen and input a desired travel condition.

As described above, at this time, the customer is already subscribed as a member of the tourism broker server 30, and thus, basic information about the user, such as gender, age, date of birth, hobby, etc., for the user is displayed. It is stored in the customer information database 331.

When the travel condition of the customer is transmitted to the travel schedule determination unit 32 through the interface unit 31 of the tour broker server 30 through the customer terminal 10, the operation of the travel schedule determination unit 32 is started (S100). In step S101, the input travel condition is read.

Then, the travel schedule determination unit 32 selects the travel information, for example, a travel destination, transportation means, accommodations, restaurants, etc. based on the tourism information stored in the tourism information database 332 (S103). The data is stored in the database 335 (S104).

Next, the travel schedule determination unit 32 connects to the travel agency server 20 and requests whether there is a product related to the travel condition of the user among the products sold (S105). For example, the travel schedule determination unit 32 may request a travel product related to a corresponding region based on the tourism region.

 Alternatively, the travel agency may request all the travel products sold in the travel agency or may request travel products related to the Republic of Korea.

When the relevant travel product is transmitted from the travel agency server 20, the tourism broker server 30 stores the transmitted travel product in the travel product database 333 (S107).

Alternatively, in other embodiments, all travel products sold by travel agencies affiliated with the travel product database 333 may already be stored. Therefore, the travel schedule determination unit 32 does not have to transmit the transfer request of the travel product being sold to the travel agency server 20. In this case, the travel goods stored in the travel goods database 333 are updated periodically or whenever the travel goods of the travel agents are changed. As such, when a travel product that is already sold by a travel agency is provided and stored in the travel product database 333, the travel schedule determination unit 32 receives the same cost as the registration fee from the travel agency. The travel schedule determination unit 32 compares the selected travel destination with the travel goods of the travel agency (S108), and determines whether the same travel destination exists among the travel goods of the travel agency (S109).

When the travel goods of the travel agency do not include all or some of the travel destinations selected by the travel itinerary determination unit 32, and in step S106, the travel goods are not transmitted from the travel agency server 20 for a predetermined time, or When the message that there is no corresponding travel product is transmitted, the travel schedule determination unit 32 determines the travel schedule in consideration of the travel destination, transportation method, accommodation, restaurant, etc. determined in step S103 and then selects the travel destination database 335. Save (S110). At this time, the travel schedule determination unit 32 determines the travel schedule in consideration of the season, the weather during the travel period, the moving line, and the like. To this end, the travel schedule determination unit 32 receives weather information from the Meteorological Agency.

Then, the user accesses the customer terminal 10 through the interface unit 31 and provides a predetermined travel schedule (S112).

For example, suppose that a user wants to take a rest by using a beach in the vicinity after going through Bomun Complex, Seokguram, and Bulguksa for three days. Suppose you want to use indoor swimming pool or hot spring when it rains.

In this case, the travel schedule determination unit 32 searches for a travel destination and a beach that meet the user's travel conditions using the tourism information stored in the tourism information database 332, and searches for a hot spring, an indoor pool, etc. in case of rain. .

Examples of destinations selected by the itinerary determination unit 32 include Bomun Complex, Gyeongju World Culture Expo Park, Bulguksa Temple, Seokguram Grotto, Gyeongju National Museum, Anapji Temple, Cheomseongdae, Cheonmagong, Gyeongju World, and the water facilities are Gyeongju Beach, Gyeongju Hot Spring, Let's call it Gyeongju World Pool.

In this case, the travel schedule determination unit 32 determines various travel schedules in consideration of the movement route, transportation means, accommodations, and the like.

Below, some of the some travel schedules determined by the travel schedule determination part 32 are illustrated.

The first itinerary is as follows.

 Day 1: After arriving Gyeongju by car, travel to Bomun Complex-Gyeongju World Culture Expo Park-Bulguksa Temple-Seokguram-Gyeongju National Museum-Anapji-Cheomseongdae-Cheonma Chong Chong and stay at nearby hotels.

Day 2: After a day at Gyeongju World, go to Gyeongju Beach and stay at a nearby pension.

Day 3: After Gyeongju Beach, take a dinner and leave for Seoul by car.

The second itinerary is as follows.

Day 1: After arriving at Gyeongju Station from Seoul Station in Seoul, arrive at Bomun Complex by bus and travel to Bomun Complex-Bulguksa Temple-Seokguram-Gyeongju National Museum-Anapji-Cheomseongdae-Cheonma Gun-Gyeongju World Culture Expo Park and stay at a guest house.

Day 2: After a day at Gyeongju World, head to Gyeongju Beach and stay at a nearby pension.

Day 3: After Gyeongju Beach, take a bus to dinner in downtown Gyeongju and depart for Gyeongju Station from Seoul.

The third itinerary is as follows.

Day 1: After arriving Gyeongju by sightseeing bus from Seoul, travel to Bomun Complex-Gyeongju World Culture Expo Park-Gyeongju National Museum-Anapji-Cheomseongdae-Cheonmachong and stay at a nearby hotel.

Day 2: Travel to Seokgulam-Bulguksa-Gyeongju in order to stay at a nearby hotel.

Day 3: Arrive at Gyeongju Beach by Sightseeing Bus, use Gyeongju Beach, have lunch, and depart for Seoul by Sightseeing Bus.

In this case, as mentioned above, in all cases above, we recommend Gyeongju Hot Spring and Gyeongju World Swimming Pool as a watering facility in case of rain, and information about nearby hotels and pensions, namely, accommodation fee, time required, transportation, etc. Provides detailed information such as address. In addition, detailed information about a recommended menu and a recommended restaurant may be provided. In this case, the recommended menu or a recommended restaurant may be changed in consideration of the season and weather of the travel period or the age of the traveler.

At this time, according to the travel conditions of the user may also include an experience tour package that is performed near the destination such as potato digging, apple picking, rural experience.

However, when some or all of the travel destinations selected by the travel schedule determination unit 32 are included in the travel products of the travel agency, the travel schedule determination unit 32 takes into account the travel destination selected in step S103, transportation means, accommodations, etc. In addition to determining the itinerary, the itinerary is determined by considering the travel course included in the travel product provided from the event.

For example, if the destination determined by the itinerary determination unit 32 is A, B, C, D, and E, it is assumed that there is a travel product including C, D, and E among the travel products sold by the travel agency. Let's say you have a travel route from DEC to DEC's course.

The travel schedule is determined by arranging the travel order of the remaining travel destinations based on the travel course (D-E-C) already established by the travel agency and the travel conditions (eg, accommodation, transportation, etc.) at this time. That is, a travel schedule such as A-D-E-C-B or B-D-E-C-A is determined. In this case, although the means of transportation, companies, and accommodations on the travel route (D-E-C) determined by the travel agency use the travel agency's products as they are, it may not be the case. However, the travel itinerary determination unit 32 is stored in the tourist information database 332 in order to determine or recommend transportation, accommodations, restaurants or the like for the destinations A and B which are not included in the travel goods of the travel agency. Use tourist information.

As such, after determining the travel schedule in consideration of the travel destination, transportation means, and accommodations selected by the user, the travel schedule determination unit 32 determines the travel schedule by considering the travel course included in the travel product provided by the travel agency. The data is stored in the selected destination database 335 (S111).

Then, the travel schedule determination unit 32 is connected to the user terminal 10 through the interface unit 31 to provide a predetermined travel schedule to the user terminal 10 (S112).

In the itinerary, not only the course but also the facilities and places used in the course of the itinerary such as accommodation, expenses, meals, transportation, etc. are specified. In addition, when all or part of the itinerary is the same as all or part of the tour products provided by the travel agent, the tour itinerary of the same portion as the travel product follows the tour itinerary provided by the travel agency. In other words, accommodations, transportation, car rental companies, and optional tourism recommendations follow the product set by the travel agency. As such, when providing a travel itinerary to a travel agency with at least a portion of the travel products on sale, the name of the travel agency that sells the travel products is also provided by the customer, and the transportation, lodging, etc. recommended by the travel agency is provided. Detailed information and web addresses are also provided. For this reason, the tourism broker server 30 serves to advertise the travel products sold to the travel agency on behalf of the travel agency to the customer.

Therefore, the customer reviews the travel itinerary transmitted from the travel itinerary determination unit 32 through the customer terminal 10 and determines its own travel itinerary based on this.

In addition, the customer may purchase one of the travel schedules provided by the travel schedule determination unit 32 to determine the travel schedule. In this case, the customer deposits the amount into the tourism broker server 30 through the payment system 50. In this case, the payment may be made not only in cash but also in credit cards and electronic money.

As such, when the sale of the travel schedule is made, the customer terminal 10 transmits data indicating whether the sale is made and data indicating what the selected travel schedule is to the travel schedule determination unit 32 through the interface unit 31. .

Accordingly, the travel itinerary determiner 32 determines whether the travel itinerary selected and sold by the customer is a travel itinerary based on the travel product sold by the travel agency using these data (S113). That is, the travel schedule determination unit 32 determines whether the product sold to the customer is one of the products advertised to the customer on behalf of the travel agency.

If the travel schedule sold by the customer is a travel schedule determined based on the travel product sold by the travel agency, the travel schedule determination unit 32 connects to the travel agency server 20 and displays the travel schedule selected by the customer in the travel agency server 20. (S114). Because of this, the travel agent recognizes that some or all of the travel itinerary selected and sold by the customer is or is part of the product they are selling, ie the itinerary sold by the customer and the itinerary sold to the travel agent are the same. If so, the travel agent knows that they have sold their goods on the tourism broker server 30 on their behalf.

Next, the travel schedule determination unit 32 calculates the cost with the travel agency through the payment system 40 (S115). For example, when the tourism broker server 30 sells the travel product on behalf of the travel agency, the travel schedule determination unit 32 transmits the sales price to the corresponding travel agency through the payment system 40, and transmits the sales fee to the travel agency. Receive from On the contrary, if a part of the itinerary sold by the customer is the same as the part of the travel product sold to the travel agency, the travel agent deposits a fee of the amount to the manager of the tourism broker server 30. At this time, the degree of the cost is predetermined in consideration of the fee, subscription registration fee, contribution of the travel agency when selecting the itinerary. As described above, the payment may be made in cash, credit card, electronic money, or the like.

However, if there is no travel itinerary of the travel itinerary presented by the customer because the selection operation of the customer has not been made for a predetermined time, and if the travel itinerary that is sold is not a travel product determined based on the travel product, the travel itinerary determination unit 32 goes to the return step S10.

By the operation of the tourism broker server 30, part or all of the travel products of the travel agency being sold are also sold through the tourism broker server 30, so that the sales of the products are increased. You can make a profit from selling your products.

Moreover, the customer can select a travel product or design a travel itinerary that meets his / her desired conditions, thereby increasing customer satisfaction.

The embodiments of the present invention described above are not implemented only through the apparatus and the method, but may be implemented through a program for realizing a function corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded. Implementation may be easily implemented by those skilled in the art from the description of the above-described embodiments.

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

1 is a block diagram of a tour service providing apparatus according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating an example of the structure of the tourism information database shown in FIG. 1.

3 is a flowchart illustrating an operation of a travel schedule determiner according to an exemplary embodiment of the present invention.

Claims (10)

A first database for storing tourism information provided from the outside; A second database for storing travel goods provided from the travel goods provider; and Read the travel conditions of the customer input through the customer terminal, determine the itinerary according to the travel conditions based on the tourism information stored in the first database and the travel products stored in the second database and provide the customer A travel itinerary determining unit that advertises at least a portion of the travel goods sold by the travel product provider to the customer and charges the travel product provider when the provided travel itinerary is selected and sold by the customer Tourist broker server including. In claim 1, And a third database for storing the information of the customer. The method of claim 1 or 2, The tourism broker server bills the cost through a payment system connected to the travel product provider on a dedicated line. In claim 1, The tourism broker server further comprises an interface unit for controlling the transmission operation with the customer and the travel product provider. Reading the travel condition transmitted from the customer terminal, Selecting travel information based on the travel condition and the tourism information stored in the first database, Determining at least one travel itinerary based on the selected travel information and a travel product stored in a second database, Transmitting the travel schedule to the customer terminal; If there is a travel schedule selected and sold by a customer, determining whether at least a portion of the sold travel schedule is the same as at least a portion of the travel schedule of the travel product; If the sold itinerary is equal to at least a portion of the itinerary of the travel product, providing the travel product provider with the travel itinerary sold by the customer, and  Charging the travel product provider Tourism service providing method comprising a. In claim 5, The tour service and the tourism information stored in the first and second databases are periodically updated. In claim 5, And the tour product and the tourist information stored in the first and second databases are updated whenever the tour product or the tourist information is changed. In claim 5, Requesting the travel product from a travel product provider, and storing the travel product transmitted from the travel product provider in the second database. In claim 8, Determining the at least one travel itinerary, Determining whether the travel destination included in the travel information and the travel destination included in the travel product are at least one same, and Determining the at least one itinerary to include at least a part of the travel goods stored in the second database when at least one travel destination included in the travel information and the travel destination included in the travel goods are the same; Tourism service providing method comprising a. In claim 9, The determining of the at least one travel schedule may further include determining the travel schedule based on the travel information when the at least one travel destination included in the travel information and the at least one travel destination included in the travel product are not the same. To provide tourist services.

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