KR20070017633A - A method for managing call history and introducing the most suitable charge and a system thereof - Google Patents

Abstract

The present invention relates to a call history management and an optimal plan guide method using a mobile terminal, wherein a mobile terminal user downloads a call history management program provided by a mobile carrier in advance through a wireless Internet and executes it on a mobile terminal. If the necessary period is set, the call pattern information of the mobile terminal user is provided during the history management period at the expiration of the history management period, and the optimal plan information according to the user's call pattern is accessed by accessing the service management server through the wireless Internet network. By transmitting to the terminal, the user selects a usage plan provided by the mobile carrier based on his actual call pattern.

Mobile terminal, mobile communication network, optimal plan information, call log management

Description

Call history management and optimal plan guide method and system using mobile terminal {A METHOD FOR MANAGING CALL HISTORY AND INTRODUCING THE MOST SUITABLE CHARGE AND A SYSTEM THEREOF}

1 is a system diagram schematically illustrating a system for guiding call log management and an optimal plan according to an embodiment of the present invention.

2 is a block diagram schematically illustrating a hierarchical structure of a call history management program downloaded to a mobile terminal according to an embodiment of the present invention.

3 is a block diagram schematically illustrating components of a service management server according to an exemplary embodiment of the present invention.

4 is a flowchart illustrating a method for providing call history management and an optimal plan information service using a mobile terminal according to an embodiment of the present invention.

<Description of Major Symbols in Drawing>

100: mobile terminal, 200: BTS / PDSN,

300: WAP gateway, 400: service management server,

410: interface unit, 420: service control unit,

430: authentication unit, 440: plan analysis unit,

450: application store, 500: customer service billing system (CSBS).

The present invention relates to a call log management and optimal plan guidance method and system using a mobile terminal, and more specifically, to download and execute a call log management program provided by the mobile carrier during the call pattern period set by the user of the mobile terminal The mobile terminal which displays call pattern information and call history management menu of the mobile terminal and transmits the optimal plan information according to the call pattern of the user by accessing the service management server through the wireless Internet when the user requests the optimal plan information. Call history management and optimal rate plan guidance method and system used.

Currently, mobile carriers provide mobile terminal users with various fee schemes that reflect customer age, usage (voice calls, wireless Internet access, etc.), and scan time. However, these various plans offer a free call, discounted call rates according to specific conditions, and the discount options are similar for each plan, making it difficult to choose the plan and the complexity of the plan, making it difficult for consumers to know the exact contents of the plan. As it is unknown, the mobile terminal user has a lot of difficulty in selecting a plan suitable for his usage pattern.

In addition, according to a survey conducted by the Consumer Protection Service, 32.9% of the respondents said that subscribers first consider 'fee' when joining mobile service. However, 40.8% of respondents said that they were not fully informed about the rate standards or received data when signing a contract, and 43.1% of them did not know or misunderstand their plans. In addition, only 1 out of 2 respondents did not know the discounts associated with their discount plans, free calls, and long-term subscriptions.

In order to correct these problems, in order to provide the plan information to the mobile terminal users, the optimal plan information providing menu is provided on the mobile carrier's homepage, or the counselor of the customer center provides one-to-one consultation with the customer to provide the best plan information. To guide each one. However, in order to use these methods, customers must actively connect to the Internet or call the customer center to know the best plan, and the process is complicated and the utilization rate is low. . In addition, it is virtually impossible for a customer to always be aware of updated plan information, so even if a new plan is more advantageous to them, they often lose money by using the existing plan without knowing it.

The present invention installs a call history management program provided by a mobile carrier in the mobile terminal so that the mobile terminal user selects a usage plan provided by the mobile carrier according to his actual call pattern. An object of the present invention is to provide a method and a system for providing call pattern information and optimal usage plan information according to a user's expiration date.

Other objects and advantages of the present invention will be described below, which is not limited to the matters disclosed in the claims of the present invention and the disclosures of the embodiments thereof, but also to the broader ranges by means and combinations within the range that can be easily contemplated therefrom. Add that it will be included.

In order to achieve the above technical problem, the present invention is a method for providing a call history management and optimal plan guidance service to a mobile terminal user, the step of downloading a call history management program from the service management server to the mobile terminal via a wireless Internet network ; Executing the downloaded call history management program and setting a call pattern check period by a user; Driving a call pattern extraction function when the call pattern check period is set; Determining whether the call pattern check period has expired; Extracting call pattern information from the received / outgoing call information stored in the mobile terminal when the call pattern check period expires; Displaying an expired fact of the call pattern check period and a call history management menu; When the optimum plan information request is input from the user, the mobile terminal accessing a service management server through a wireless Internet network and transmitting call pattern information and an optimal plan information request command; The service management server compares and analyzes the plan information of the mobile operator based on the call pattern information to extract the optimal plan information according to the call pattern of the mobile terminal user and transmits the extracted optimal plan information to the mobile terminal. Provided is a method for providing call history management and optimal plan information service using a mobile terminal.

And, the step of displaying the expiration of the call pattern check period, call pattern information and call history management menu is characterized in that it is provided with a vibration or alarm bell of the mobile terminal.

The call pattern information may include the total call amount, the number of calls, the number of call subjects, the amount of incoming and outgoing calls for each call subject, the amount of calls per day, and the wireless Internet usage time.

In addition, the present invention provides a system for providing call history management and optimal rate plan information service to a mobile terminal user,

Runs the call history management program downloaded through the wireless Internet network, displays the call pattern information to the user when the call pattern check period set by the user is over, and when the optimal plan information request command is input from the user, A mobile terminal for transmitting the call pattern information and the optimum rate information request command; By comparing and analyzing the call pattern information received from the mobile terminal through the wireless Internet network with the plan information provided by the mobile communication service provider, extracting the optimal plan information according to the call pattern of the mobile terminal user and moving the extracted plan information Provided is a system for providing call history management and optimal rate plan service using a mobile terminal, including a service management server transmitting to the mobile terminal through a communication network.

The service management server, an interface unit for providing an interface for each of the customer service billing system (CSBS) and WAP gateway for providing a variety of plan information; An authentication unit for authenticating whether the mobile terminal user subscribes to the optimal plan information service; A storage unit for storing the call history management program and plan information; A rate analysis unit configured to compare / analyze the rate information and the call history information to extract optimal rate information for the mobile terminal user; When the call history information and the optimal plan information request command are input through the download unit and the interface unit to transmit the optimal plan information to the corresponding mobile terminal through the wireless Internet network, the optimal plan information is transmitted to the mobile terminal authenticated as the subscriber of the plan information service. It provides a call history management and optimal plan service providing system using a mobile terminal, including a service control unit for controlling the rate analysis unit and the download unit to.

The call pattern information is characterized in that it is provided with a vibration or an alarm bell of the terminal.

The call pattern information may include the total call amount, the number of calls, the number of call subjects, the amount of incoming and outgoing calls for each call subject, the amount of calls per day, and the wireless Internet use time.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. In the following description of the present invention, when it is determined that the detailed description of related known functions or known configurations or obvious matters to those skilled in the art may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

1 schematically shows a call history management and optimal rate plan guide system according to the present invention.

Referring to FIG. 1, the mobile terminal 100 is a terminal having a wireless Internet connection function with a built-in WAP browser. The mobile terminal 100 accesses the service management server 400 through a wireless Internet network and downloads a call log management program.

Base Transceiver System (BTS) / Packet Data Service Node (PDSN) 200 is a component that connects a mobile communication network and a wireless Internet network, and more specifically, a BTS is located between a BSC and an MSC. As a system, it performs resource allocation such as FCH (Fundamental Channel) and takes charge of power and Walsh code for users, and has physical radio equipment that can transmit and receive CDMA2000 signals, and PDSN is essential for packet data service. As a component, it handles the establishment, maintenance, and termination of Point-to-Point Protocol (PPP) sessions for subscribers. The signal transmitted from the mobile terminal 100 by the BTS / PDSN 200 is converted into a form that can be processed by the WAP gateway 300 and transmitted to the WAP gateway 300.

The WAP gateway 300 is software that connects a wired network to a wireless network based on TCP / IP. The WAP gateway 300 converts WAP protocols (WSP, WTP, WTLS, and WDP) and IP-based packet network data. The WAP gateway 300 compresses and transmits the WML file in text form provided by the service management server 400 in a binary form before transmitting it to the mobile terminal 100, and vice versa from the mobile terminal 100. The received binary data is also converted into a WML file and transmitted.

The service management server 400 stores and manages a call history management program to be provided to the mobile terminal user through the wireless Internet network and the plan information received from the customer service billing system (CSBS) provided on the mobile communication provider side. When the service management server 400 receives a call log management program download request signal from a mobile terminal user connected through a wireless Internet network, the service management server 400 authenticates whether the terminal user subscribes to the optimal plan information service, and if it is determined that the subscriber is a service subscriber. In the call history management program is transmitted to the mobile terminal (100).

When the service management server 400 receives the optimal plan information request command together with the call pattern information from the mobile terminal, the mobile terminal user authenticates the subscription of the optimal plan information service, and the call pattern information and plan for the subscribers of the optimal plan information service. The optimal plan information is extracted based on the information and transmitted to the mobile terminal. In addition, the service management server 400 is stored in connection with the customer service billing system (CSBS) for the plan currently being used by the mobile terminal user, and transmits the currently used plan information to the mobile terminal 100 upon request from the user. do.

The customer service billing system (CSBS) 500 is a computer system for a mobile service provider to automatically handle charge related tasks such as calculation, billing, and storage of a mobile communication fee for a service subscriber using its communication service. The plan related information such as registration, change, and modification of new plan information to be provided to the user is transmitted to the service management server 400.

2 schematically illustrates a hierarchical structure of a call history management program downloaded to a mobile terminal according to an embodiment of the present invention.

The call log management program downloaded to the mobile terminal is a virtual machine (hereinafter referred to as a VM) that serves as an interface between the compiled Java binary code and the microprocessor (or hardware platform) that actually executes the program's instructions. Is executed by The call history management program includes the command data class responsible for processing and analyzing various data, the application class responsible for the basic operation of the call history management program, and the class that processes the sound of the application. SOUND CLASS, DRAW CLASS, a class that handles the graphics of an application, SAVE DATA CLASS, which stores data in the memory of the mobile terminal, and the mobile terminal main CPU and mobile terminal. It includes an interface class that provides an interface with the application manager and the display unit of the mobile terminal.

The interface class provides an interface for each of the application manager of the mobile terminal, the main CPU and the display unit of the mobile terminal, so that control commands of the terminal application manager are inputted to the VM and stored in the mobile terminal. Receive basic information of the call from the mobile phone, and provides the data processing result according to the execution of the call history management program on the display unit of the mobile terminal based on the received basic information of the call.

3, the service management server 400 includes a configuration of a service management server including an interface unit 410, a service control unit 420, an authentication unit 430, a plan analysis unit 440, and an application storage unit 450. Is shown.

The interface unit 410 provides an interface with the customer service billing system 500 and the WAP G / W 300 to include personal information of the mobile terminal user including information on whether or not to subscribe to the optimal plan information service from the CSBS 500. Receives the information, and transmits the call history management program to the mobile terminal through the WAP G / W 300, or receives the optimal plan information request command from the mobile terminal and provides the information accordingly.

The authentication unit 430 authenticates whether the mobile terminal user subscribes to the optimal plan information service based on the personal information of the mobile terminal user received from the CSBS 500 when the optimal plan information request command is input from the interface unit 410. The result is transmitted to the service control unit 420.

When the service controller 420 determines that the mobile terminal user who has requested the optimal plan information by the authentication unit 430 has subscribed to the service, the service controller 420 accesses the CSBS 500 through the interface unit 410 to provide the most recent plan. Request information and control the rate analysis unit 440 and the download unit (not shown) to transmit the optimal rate information requested by the user to the mobile terminal.

The plan analysis unit 440 is based on the received plan information, according to the information, such as the call volume, the main call time, the call partner, the wireless Internet use of the user included in the call pattern information received from the mobile terminal, the lowest optimal rate plan for the user The information is extracted and transmitted to the download unit (not shown).

The download unit (not shown) transmits the optimum plan information received from the plan analysis unit 440 to the corresponding mobile terminal through the interface unit 400.

The storage unit 450 stores the plan information currently used by the mobile terminal user, and receives a plan information request command currently in use from the user and provides the same to the download unit (not shown) under the control of the controller 420. .

4 is a chronological diagram illustrating a method for providing call history management and an optimal plan information service using a mobile terminal according to an embodiment of the present invention.

Referring to FIG. 4, the subscriber of the optimal plan guide service downloads the call log management program provided by the mobile communication company to the mobile terminal through the wireless Internet (S10). When the call history management program is executed on the mobile terminal by the VM, it requires the user to input a call pattern check period.

If the user sets the call pattern check period, for example, one month, one year (S20), the pattern extraction function is executed by the call history management program, which is performed on the mobile terminal from the start point to the end point of the call pattern check period. All of the received / outgoing call information is stored in the mobile terminal (S30).

After the pattern extraction function is executed, the mobile terminal determines whether the call pattern check period has expired (S40), and if it is determined that the call pattern check period has not expired, executes the pattern extraction function again (S30) and checks the call pattern. When the period expires, call pattern information such as incoming / outgoing caller information, incoming / outgoing caller's date, incoming / outgoing date / time, day of week, each call time, and wireless internet usage time are extracted from the incoming and outgoing call information stored in the mobile terminal. (S50).

Thereafter, the mobile terminal displays the expiration and call history management menu on the display screen (S60), and waits until the call history management menu is input from the user for a predetermined time (S70). The call history management menu includes not only a menu for viewing call pattern information, but also information on a plan currently being used and an optimal plan guide service. If the user selects the optimal plan information request menu, the mobile terminal accesses the service management server through the wireless Internet network (S80). However, if the user does not select the optimal plan information request menu for a certain time, the provision of the optimal plan information service is terminated.

The mobile terminal is connected to the service management server (S80) and the optimal rate plan with the call pattern information such as the total call volume, the number of calls, the number of call recipients, the amount of incoming / outgoing calls with each call recipient, the amount of calls per day, and the wireless Internet usage time. Send a request for guidance.

The service management server authenticates the mobile terminal user's subscription to the optimal plan information service when the optimal plan information request command is input, and if the authentication result proves to be a service subscriber, the latest service provided by the mobile terminal user subscribed to the mobile terminal user from CSBS. The plan information is received and stored, and the latest plan information is compared and analyzed based on the call pattern information received from the mobile terminal to extract the cheapest plan according to the call pattern of the mobile terminal user as optimal plan information (S100).

The service management server transmits the extracted optimal plan information to the mobile terminal in the form of an MMS message (S110).

When the optimal plan information is downloaded from the service management server, the mobile terminal displays it in real time to the user, and the optimal plan information may be stored or deleted in the mobile terminal according to the terminal user's selection.

On the other hand, these examples are only for illustrating the present invention, the protection scope of the present invention is not limited by these examples.

While the invention has been shown and described in connection with specific embodiments thereof, it is well known in the art that various modifications and changes can be made without departing from the spirit and scope of the invention as indicated by the claims. Anyone who owns it can easily find out.

According to the present invention, the mobile terminal user can easily obtain the optimal plan information according to his or her call pattern information, and the mobile telecommunication service provider can provide the user with the latest plan information without spending the labor cost by hiring an agent. Additional revenue can be obtained from the use of the service.

Other effects of the present invention, as well as those described in the above-described embodiments and claims of the present invention, as well as the effects that can occur within a range that can be easily estimated from them and the potential of the potential advantages that contribute to industrial development Add that they will be covered by a wider scope.

Claims (7)

In the method of providing call log management and optimal plan information service to the mobile terminal user, Downloading a call log management program from the service management server to the mobile terminal through a wireless Internet network; Executing the downloaded call history management program and setting a call pattern check period by a user; Driving a call pattern extraction function when the call pattern check period is set; Determining whether the call pattern check period has expired; If it is determined that the call pattern check period has expired, extracting call pattern information from received / outgoing call information stored in the mobile terminal; Displaying an expiration fact of the call pattern check period, call pattern information, and a call history management menu; When the optimum plan information request is input from the user, the mobile terminal accessing a service management server through a wireless Internet network and transmitting call pattern information and an optimal plan information request command; The service management server extracts the optimal plan information according to the call pattern of the mobile terminal user by comparing and analyzing the plan information of the mobile carrier based on the call pattern information; And And transmitting the extracted optimal rate information to the mobile terminal. The method of claim 1, The step of displaying the expiration of the call pattern check period, call pattern information and call history management menu is provided with a vibration or an alarm bell of the mobile terminal, call history management and optimal plan guide service using a mobile terminal How to Provide. The method according to claim 1 or 2, The call pattern information includes the total call volume, the number of calls, the number of call subjects, the amount of incoming and outgoing calls for each call subject, the amount of calls per day, the wireless Internet usage time, and the like. And how to provide optimal service plan information. In the system for providing call log management and optimal plan information service to the mobile terminal user, Runs the call history management program downloaded through the wireless Internet network, displays the call pattern information to the user when the call pattern check period set by the user is over, and when the optimal plan information request command is input from the user, A mobile terminal for transmitting the call pattern information and the optimum rate information request command; By comparing and analyzing the call pattern information received from the mobile terminal through the wireless Internet network with the plan information provided by the mobile communication service provider, extracting the optimal plan information according to the call pattern of the mobile terminal user and moving the extracted plan information System comprising a service management server for transmitting to the mobile terminal through a communication network, call history management and optimal service plan service providing system using a mobile terminal. The method of claim 4, wherein The service management server, An interface unit for providing an interface to each of a customer service billing system (CSBS) and a WAP gateway providing various plan information; An authentication unit for authenticating whether the mobile terminal user subscribes to the optimal plan information service; A storage unit for storing the call history management program and plan information; A rate analysis unit configured to compare / analyze the rate information and the call history information to extract optimal rate information for the mobile terminal user; A download unit for transmitting optimal plan information to a corresponding mobile terminal through a wireless internet network; And  When the call history information and the optimum plan information request command is input through the interface unit, and includes a service control unit for controlling the rate analysis unit and the download unit to transmit the optimal plan information to the mobile terminal authenticated as the plan information service subscriber, mobile terminal Call history management and optimal service plan service providing system using. The method of claim 4, wherein The call pattern information, characterized in that provided with a vibration or alarm bell of the terminal, call history management and mobile system using a mobile terminal optimal service plan providing service. The method according to claim 4 or 6, The call pattern information includes the total call volume, the number of calls, the number of call subjects, the amount of incoming and outgoing calls for each call subject, the amount of calls per day, the wireless Internet usage time, and the like. And an optimal plan guide service providing system.

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